Projects Co-ordinator

Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.

We have a vacancy for a Projects Co-ordinator working primarily with our Macmillan Benefits Team and our MaPS Debt Advice Team, this is a busy role for proactive self-starter who can work collaboratively within teams whilst managing their own workloads. Based in our main office at Citizens Advice Bristol, the Projects Co-ordinator is an integral member of the project teams. 

Responsibilities include but are not limited to;  

• processing new clients into the service 
• providing initial information
• identifying urgent issues
• prioritising clients as necessary
• booking client appointments
• monitoring referrals
• supporting caseworkers to progress client cases

Key details:

• Salary: £23,026  pa FTE (Pro Rata to 0.8 if 28 hours)
• Hours / work pattern: 28-35 hrs / Monday to Friday – you can express an interest in working between 28 and 35 hours per week, but even part time applicants must be available to work across all 5 days.
• Contract: Projects Co-ordinator – Fixed to 31.3.2026
• Location: Main office (BS1) 
• Closing date: 5.00pm on 13th November 2024
• Interviews: 20th November 2024