Community volunteers volunteer volunteer roles

Make a difference – become a school governor

You do not have to be a parent or member of staff to be a school governor – applications are appreciated from all with an interest in the local community. School governors come from all walks of life and specialist knowledge is not always needed. What IS essential is a desire to get involved in children’s education and make a difference to their lives.

We welcome applications from those with educational, health & safety and safeguarding experience but school governors are all volunteers and training and support is provided. The University of Chichester (Multi) Academy Trust partners new governors with a ‘buddy’ – a trusted and more experienced colleague on the governing body – who initially acts as their mentor. Briefing information and assistance is also available through newsletters, websites and helplines provided by the Department for Education.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Our mission is to reduce social isolation through positive enablement.

The Mid Devon Messenger serves a close-knit community of people who, due to visual impairment or chronic illness, find it difficult to read.  For 43 years we have circulated free weekly audio news, information and entertainment to our listeners, providing a life-line to their community.  Always developing our services, listeners can now thrive in a number of activity groups, including bowling, walking and book clubs.  Supported by 50+ volunteers, in 2025 the charity was Highly Commended in the BBC's Make a Difference community award.

As Volunteer Chair of Trustees you will bring vision to further develop and expand our services to listeners, while sustaining the charity's infrastructure, and leading our brilliant team of volunteers.

Based in Tiverton, Devon hours are flexible, at a minimum of around 8 hours/month, with reasonable expenses payable.

Key responsibilities include:

Leadership of the Committee of the Association, ensuring effective governance.  Line-manage and support the Trustees - Vice Chair, Secretary and Treasurer.  Operational oversight.  Engaging Ambassador for the charity, nurturing relationshiops with partners, funders, and the local community.

If you're strategic, empathetic and ready to make a real impact, we'd love to hear from you.

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Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

You may be just the volunteer we've been looking for! 

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Volunteer Delivery Driver needed to collect and deliver essential baby items to mums across the Greenwich Borough.
Flexible hours, training provided, and expenses reimbursed.

Purpose of Role 

Many of the mums we support cannot collect essential items themselves due to financial hardship, mobility issues, mental health challenges, or caring responsibilities. Volunteer Delivery Drivers help ensure essential donated items reach mums supported by MumsAid safely, respectfully, and with dignity. This role involves collecting goods from Mammakind Charity and delivering them directly to families, many of whom are experiencing hardship, isolation, or vulnerability. Due to the nature of this role, you will be in direct contact with vulnerable mums and their families, so a strong commitment to safeguarding, confidentiality, and professional boundaries is essential. 

What will you be doing? 

• Liaise with MumsAid team about delivery schedules 

• Collect and safely transport donated items from Mammakind Charity 

• Deliver items sensitively to families 

• Maintain confidentiality and professional boundaries 

• Follow safeguarding guidance at all times 

• Report safeguarding or welfare concerns immediately to the MumsAid team 

• Promote and support equality, diversity and inclusion 

• Attend induction and role-specific training and take part in feedback sessions 

What skills and qualities can you bring? 

• Warm, welcoming personality; good at putting others at ease 

• Empathetic, non-judgemental nature 

• Some awareness of mental health challenges (especially maternal mental health) 

• Strong commitment to MumsAid values: empowering, safe, peer-led, inclusive, sustainable 

• Understanding of confidentiality and when safeguarding takes precedence, in line with MumsAid policies and procedures 

• Clear communication skills whilst maintaining professional boundaries 

• Ability to work independently while following procedures 

• Physically able to lift and transport items safely, following manual handling guidance 

• Ability to remain calm, respectful, and appropriate in sensitive situations 

• Reliable, with good timekeeping 

• Committed to equality, diversity, and inclusion 

• Openness to feedback 

• Willingness to complete volunteer induction 

• Willing to undergo DBS check 

What is in it for me? 

• Induction and training, including safeguarding training 

• Ongoing support and feedback 

• Reimbursement of travel expenses (with receipts) 

• Make a real difference to the lives of local mums and their families 

• Gain valuable experience in supporting vulnerable families 

• Develop active listening, communication, and safeguarding skills 

• Part of a welcoming volunteer team 

• Part of a supportive, community-focused charity 

• Written references provided on request 

• A DBS check paid for by MumsAid (if required) 

Requirements 

• Full, valid UK driving licence 

• Access to a suitable vehicle for deliveries 

• Valid vehicle insurance, MOT, and road tax 

• Volunteers must confirm with their insurer that their vehicle policy covers charity volunteering 

• Willingness to provide relevant documentation upon request 

• Physically able to lift and carry items, following manual handling guidance 

• DBS check (or willingness to apply, supported by MumsAid) 

• Agreement to follow all MumsAid policies and procedures 

MumsAid cannot accept responsibility for vehicle insurance, fines, or driving-related offences 

Hours: Flexible hours, with a minimum commitment of 3 hours per week, usually on a Thursday, in line with client and charity needs 

Mencap Volunteer Visitor (Woodwork, Football and Walking - Coventry)

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

We are looking for a patient and caring volunteer to visit a man in his early 60s who lives in a supported living home in central Coventry. He enjoys going to watch the football, woodwork and crafts, gentle walks, and watching sports and films.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We are looking for a dedicated Volunteer Treasurer to join our Board of Trustees and help guide the financial well-being of the charity as we grow and respond to increasing need. Becoming a Treasurer at Shiloh means more than just numbers. You’ll be helping us build stronger futures for some of the most vulnerable people in our community. It’s a chance to use your skills for good and to be part of a dedicated, friendly team.

As Treasurer, you will:

• Work closely with the Board, Chief Executive, and Finance Manager

• Ensure our finances remain sustainable, compliant, and transparent

• Be part of a passionate team committed to lasting change for people affected by homelessness

General Responsibilities of a Trustee

• Ensure the charity focuses on its purpose and all activities align with its aims and objectives

• Comply with the governing document and meet all legal requirements

• Act in the charity’s best interests

• Prepare for meetings, seek advice when needed, and make informed decisions

• Contribute to Shiloh’s strategy and policies, and support and guide the Chief Executive and staff team

Specific Responsibilities of the Treasurer

• Ensure the charity’s financial affairs are legal, constitutional, and in line with accepted accounting practice and Charity Commission guidelines

• Oversee accurate record-keeping and effective financial procedures and controls

• Lead the Finance Sub-Group (with the CEO and Finance Manager) to monitor financial health and report key updates at Board meetings (e.g. income/expenditure, balance sheet, cash flow, reserves)

• Oversee the timely preparation of the annual budget and recommend its adoption to the Board

• Guide trustees in assessing the financial viability of plans, proposals, and feasibility studies

• Ensure financial resources meet both present and future needs

• Maintain a robust overview of financial risks facing the charity

• Oversee the production of financial reports, returns, accounts, and independent examinations

What We’re Looking For

Knowledge and Understanding

• Experience in charity finance and fundraising

• Financial qualifications (desirable)

• Previous Treasurer experience (desirable)

• Trustee board or committee experience

• Knowledge of restricted, unrestricted, and designated funds

• Knowledge of Gift Aid

• Understanding of governance and the voluntary sector

• Awareness of the legal duties, responsibilities, and liabilities of trusteeship

Key Skills and Abilities

• Strong analytical skills to assess proposals and financial implications

• Ability to lead Finance Sub-Group meetings ahead of Board meetings

• Availability to provide occasional ad hoc support to staff on finance-related queries

• Able to build strong relationships and act as an ambassador for Shiloh

• Collaborative team player who values diverse perspectives

Personal Attributes

• Commitment to Shiloh’s vision and values

• Good listener, open to feedback and other perspectives

• Positive, problem-solving attitude

• High integrity and commitment to the Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, leadership

Purpose of the role:

We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.

About the role:

As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.

Experience Qualification and Requirements

Formal qualifications is desirable but STRONG experience and passion beats and tops this always.

Main Responsibilities/ Key Duties

· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.

· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.

· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.

· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.

· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.

· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.

· Apply accessibility standards to ensure inclusive access and usability for all users.

· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.

· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.

· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.

· Advise on technical feasibility and recommend improvements where systems or tools create limitations.

· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.

· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.

· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.

· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.

Essential Skills and Experience

· Strong practical experience with WordPress and PHP development.

· Experience building or customising WordPress themes and plugins.

· Solid understanding of HTML, CSS, and JavaScript.

· Experience integrating third-party tools, plugins, or APIs.

· Knowledge of WordPress security, performance optimisation, and update management.

· Ability to document technical work clearly and work collaboratively across teams.

· Understanding of GDPR principles and secure data handling.

· Strong problem-solving skills and ability to work independently.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working in non-profit, CIC, or community-led organisations.

· Familiarity with open-source or low-cost digital platforms.

· Experience building membership portals or learning platform integrations.

· Basic understanding of hosting environments or server configuration.

· Experience supporting volunteer-led or safeguarding-focused digital environments.

What This Role Offers You:

Founding role in a community-owned digital infrastructure project.

Leadership-level experience in open-source platform development.

Opportunity to build systems that directly support social change.

Experience working across digital, education and membership teams.

Direct contribution to a public-facing platform for justice and empowerment.

Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

People who want to work only with proprietary or closed systems.

Anyone uncomfortable working with serious or sensitive subject matter.

Those seeking guaranteed or immediate income.

Individuals unwilling to document their work or follow shared standards.

People who prefer not to collaborate with non-technical teams.

If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.

Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.

The Pirate Castle is a buzzing charity based in the heart of Camden.  From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire.  As we enter our 60th anniversary year, we are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters.  We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it reaches a major milestone.

Inclusive Boards is delighted to support Scope in their search to appoint two new Trustees. 

Scope is the UK’s disability equality charity. They campaign to transform attitudes to disability, tackle injustice and inspire action. They create opportunities and provide information and support that empowers.

About Scope

Scope wants a society where all disabled people enjoy equality and fairness. We provide practical advice and emotional support to people and families who need it most. We use our collective power to deliver social change and end injustice for disabled people. We do this by working to change attitudes. We inspire policy change, by both local and national government. We work with organisations as employers and product or service providers. Our shops are at the heart of communities around the country, each one increasing impact. Last year, we supported over 4 million disabled people through our services, our online advice and online community forum. This also importantly gives us the authority to speak to power on behalf of disabled people and their families across the country.

Scope’s new strategy was approved by the Board in 2023 and focuses on achieving seismic change for and with disabled people and their families. We want to build on the impact we have achieved over the last few years. We want to go further in driving social change, achieving equality for all disabled people. Our work is underpinned by our commitment to diversity and inclusion in everything we do, and our values. We are pioneering, courageous, connected, fair and open.

About the Trustee opportunities:

Scope is seeking to strengthen the Trustee Board further and want to welcome 2 new Trustees with expertise in the following areas:

• A qualified accountant with audit/risk or governance experience
• Fundraising

Trustees act as ambassadors for the organisation, engaging with stakeholders such as donors, volunteers, and beneficiaries. They foster relationships, build networks, and advocate for the organisation’s mission, enhancing its visibility and impact.

The Trustees we appoint will work closely with other Trustees, the Chief Executive and the Executive Leadership Team. Together they will oversee the delivery of our ambitious new strategy. They must be committed to equality, and to involving disabled people in decision making.

This Role Is for Someone Who Knows the Old System Is Dying
You already feel it.
The corporate ladder is collapsing.
Job security is an illusion.
“Careers” built on extraction, burnout, and silence are no longer sustainable.
You are not looking for another job.
You are looking for meaning, ownership, and a future you help design.
If that’s you — keep reading.
 
About the Organisation
Tell My Truth and Shame the Devil C.I.C. is a Community Interest Company built to:

• Confront and expose the realities of CSA
• Centre survivor truth and accountability
• Support young people into economic empowerment
• Build community-owned systems, not corporate empires
• Offer Alchemical Transformation through our personal development programme

We believe in:

• Decentralisation
• Collectivism
• Open-source systems
• Love for community over capitalism
• Protecting the Truth by our Values:         

Knowledge of Self; Each one Teach One; Love as Law
We are building something new and it requires people willing to build before they benefit.
 
Purpose of the Membership Director Role
The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:

• How people enter the organisation
• How they stay connected
• How they feel valued, informed, and aligned
• How community becomes sustainability

What You Will Be Responsible For
Membership Strategy & Structure

• Design the CIC’s membership model (entry, engagement, retention)
• Shape how members move from:
  • Supporter → contributor → leader
• Align membership with donor pathways and ambassador programmes

Community Building

• Ensure members feel:
  • Seen
  • Informed
  • Included
  • Valued
• Create rhythms of communication, updates, and belonging
• Support decentralised community participation, not top-down control

Systems & Data

• Oversee membership systems (e.g. CiviCRM)
• Track:
  •  Growth
  • Engagement
  • Retention
• Work with Digital, Finance, and Social teams to ensure clean data and ethical use

Values & Culture

• Protect the integrity of the membership community
• Ensure alignment with CIC values
• Address misalignment early and respectfully
• Build community standards rooted in care, not control

Founding Responsibility

• Help design the future paid membership department
• Contribute to long-term sustainability planning
• Be a culture carrier for collectivism and shared ownership

This Role Requires
You must:

• Be able to commit grassroots full-time (we rest when the task is done)
• Be comfortable working unpaid during the build phase
• Be deeply aligned with community-led, anti-capitalist values
• Be consistent, focused, and self-directed
• Understand that meaningful change requires discipline, not vibes

ALWAYS WORKING THROUGH OUR VALUES:         
EACH ONE TEACH ONE        LOVE AS LAW        KNOWLEDGE OF SELF

You should already have experience in some of the following:

• Community building
• Membership programmes
• Customer or community experience
• Systems thinking
• Digital platforms and data
• Purpose-driven or grassroots organisations

Formal qualifications are not required.
Integrity, clarity, and commitment are.
 
This Role Is NOT for You If

• You want quick money
• You need external validation to stay motivated
• You prefer rigid hierarchies
• You are uncomfortable with responsibility
• You are only here for a title

 
What You Gain

• A founding leadership role in a growing CIC
• The chance to help design:
  • Future paid roles
  • Income structures
  • Working culture
• Deep personal transformation through meaningful work
• Real contribution to social and cultural change
• Collective success, not individual competition

As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.
 
A Final Word
We are not offering security.
We are offering possibility.
We are not promising ease.
We are building truth, structure, and collective power.
If you know the old world is ending and you want to help build what comes next - this role is for you.
 

Exeter Humanists bring non-religious people together to be happier and more fulfilled and to be a force for good in our community.

We are a Local Group of Humanists UK. All Humanists UK members and supporters in the local area are automatically part of the group.

Exeter Humanists aim to provide a range of activities for non-religious people living in and around Exeter to meet, socialise, campaign, raise awareness of humanism, participate in local civic life and support each other. The Local Group represents Humanists UK and the local humanist community at public events and in public forums. Exeter Humanists is led by a team of volunteers that organises events and activities throughout the year.

We are seeking a dedicated and driven Events Lead to join our Committee, to assist in delivering the activities of Exeter Humanists.

Take a look at the full role description and person specification to help you decide whether the role is right for you, including what you would get out of the role and what we expect you would bring to the role.

Whatever your background, or prior experiences, if you’re passionate about creating an inclusive, effective humanist community in and around Exeter, we’d love to hear from you.

Join SUNSHINE as Our First Chief Operating Officer (Volunteer Role)

Help us spark joy, connection, and community across London - Be a SUNSHINE Volunteer and bring your 'Heart of Gold'

Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story and breakthrough the cloud of darkness with beautful rays of sunshine.

SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.

With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment and we’re looking for someone extraordinary to step in with us.

Could you be our first ever Chief Operating Officer?

This is a rare and meaningful opportunity to help shape a charity from the ground up. We’re searching for a volunteer who brings:

• Leadership that inspires confidence and care

• A people-first mindset and natural warmth

• Entrepreneurial energy and a love of building things that matter

• Dedication to community, wellbeing, and social impact

• A collaborative spirit and a willingness to roll up their sleeves

As our inaugural COO, you will work closely with our Founder and CEO to steer, shape, and strengthen SUNSHINE — ensuring our programmes, operations, and culture shine as brightly as our mission.

What you’ll help us build

• Pilot programmes that bring neighbours together.

• Welcoming spaces where joy and connection can flourish.

• Operational systems that support a growing movement.

• A charity rooted in compassion, community, and hope.

• A legacy that reaches across London and beyond.

This is more than a role, it’s a chance to help write the opening chapter of a charity designed to lift people up, brighten lives, and transform communities.

Why SUNSHINE?

Because we believe in:

• Joy as a form of care

• Community as a source of strength

• Connection as a human right

• People as the heart of everything we do

If you’re someone who leads with purpose, dreams boldly, and wants to make a real difference, we would love to meet you.

Ready to help us bring more SUNSHINE into the world?

Let’s build something beautiful together, one smile, one moment, one community at a time.

SUNSHINE

The Loneliness and Wellbeing Charity

We are Tŷ Hafan.

We provide comfort, care and support to children with life-shortening conditions and their loved ones.

Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.

At the moment we only have enough money and resources to support 10% of the families who need us.

Through volunteering, you can help us to reach every family who needs us.

As a Till & Customer Service Volunteer at our Cowbridge shop, you will assist our shop managers by serving and greeting customers and keeping the shop organised.

Our Cowbridge shop is in a prime location in the middle of the town's high street, immediately next to an all too tempting deli and about a two minute walk from the town car park.

The shop boasts a large window in which deputy manager Gemma creates themed and highly creative window for which they shop has won many an award.

Tom and Gemma have been utilising eBay to sell highest quality donations with great success and have recently launched a shop Instagram page (search tyhafancowbridge).

Tom and Gemma are always on the lookout for quirky, rare, vintage and high-value donations, and our jewellery, bric-a-brac and antiques specialists are more than happy to appraise any stock that comes our way. Further to this, books and vinyl also sell very well at Cowbridge.

The shop is open 9am-4:45pm Monday-Sunday and we appreciate any time you can spare.

Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Considerations:

Age requirement: 18+

Location: 29 High Street, Cowbridge CF71 7AE

Commitment: Ideally, we would be looking for your support for at least 2 hours a week.

Current available shifts: Monday PM, Thursday PM

As a volunteer, you could be involved in various activities, depending on your preferences, skills and experience, these include:

•Providing a warm and friendly welcome to all customers entering the shop;

•Delivering excellent customer service to ensure a pleasant shopping experience;

•Handling cash transactions and operating the till with accuracy;

• Encouraging customers to sign up for Gift Aid, which increases the value of their donations;

• Selling and processing our raffle/lottery tickets;

• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community.

 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We ask that all colleagues and volunteers of Tŷ Hafan behave with high levels of integrity and to represent our values as a core part of their role. 

Here's what you can expect from our training:

•Learn about our Big Ambition, our vision and values and how to talk about them;

• A comprehensive training and induction tailored to volunteering in our shops;

• Learn how to assist customers and answer queries;

• Learn how charity shops operate and gain valuable retail knowledge.

The benefits of becoming a Till & Customer Service Volunteer:

• Gain valuable work experience in a retail environment;

• Develop your customer service, teamwork and organisational skills;

• Support a good cause and help your local community;

• Meet new people and make new friends;

• Most importantly - have fun, enjoy yourself and feel good about helping others! 

We can't wait to welcome you to the team!

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.