Jobs

Salary: £81,869 per annum

Contract: Permanent

Hours Per week: 37.5 hours per week you will be required to work in - person a minimum of two days per week In line with our hybrid working model,

Our Foundation

We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care.

It doesn't have to be like this. Our mission is to help build a healthier UK by:

1.Improving people's health and reducing inequalities

2.Supporting radical innovation and improvement in health and care services

3.Providing evidence and analysis to improve health and care policy.

We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practive, building skills, knowledge, and capacilty and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.

About the role

Are you passionate about shaping policy to improve workforce health and reduce inequalities?  Do you bring deep expertise in the labour market and/or working-age welfare, and a proven ability to influence change at the highest levels?

The Health Foundation is seeking a Senior Fellow to lead a complex and high-impact programme of work focused on employment, welfare, and health. This is a unique opportunity to drive forward the recommendations of the Commission for Healthier Working Lives, shape national policy, and work directly with employers to test innovative workplace interventions that support better workforce health.

We’re looking for someone who:

• Has a strong grasp of employment and/or welfare policy and its impact on health.
• Brings experience in shaping and delivering complex programmes of work.
• Is confident representing an organisation externally, including with senior stakeholders and in the media.
• Thrives in a fast-paced environment with high levels of autonomy.
• Communicates with clarity and influence, producing high-quality policy outputs.

• Is proactive, strategic, and committed to reducing health inequalities.

You’ll join the Economic Determinants of Health team within the Healthy Lives directorate. Our work focuses on the wider determinants of health, such as employment, education, and housing—and how they shape people’s lives. We use our independence and endowment to innovate, influence, and test real-world solutions that can drive long-term change.

How to apply

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:

1. Describe your experience of working in employment, welfare and/or health. Include the programmes of work you have delivered, where your policy and analysis skills are strongest and where you have expertise?

2.Share your achievements in developing ideas that have had an influence on national or local employment or health policy. How did you make the case for change and gain traction for the idea?

3.Give an example where you have led a programme with a number of different elements of varying levels of complexity and duration? How did you go about designing this programme, ensuring it ran to time and had the intended impact?

Our commitment to inclusion and diversity 

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible, and supported environment, to ensure that we can make the best appointment for each job on merit.We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.

We have identified three diverse groups, in particular, we want to achieve a better balance across our organisation between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups.

Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: August 25, 2025, at 23:00

Interview date: September 4 or 5, 2025

Senior Youth Worker

Salary: £28,000–£32,000
Contract: Full-time, permanent

Closing Date: 8 September, midnight

Could you lead and inspire youth work across Wallingford and Didcot?

We’re looking for an experienced and dynamic youth worker to take a lead role in delivering and developing our youth provision in both towns. You’ll lead our youth provision in Wallingford, which includes open-access youth clubs, detached, an LGBTQ+ youth group and holiday activities. You’ll also deliver youth work in Didcot and support our wider team. You’ll supervise and develop volunteers, champion youth voice, and ensure our provision responds to young people’s ever-changing needs.

Key responsibilities include:

• Leading and developing the community youth provision in Wallingford
• Building meaningful, trusted relationships with under-served young people to support their personal and social development
• Delivering youth work sessions in Wallingford and Didcot across open-access, detached, outreach and mentoring provision
• Supervising and supporting volunteers
• Promoting youth voice and participation across all provision
• Acting as Designated Safeguarding Lead when required
• Ensuring delivery meets safeguarding and organisational standards

We’re looking for someone who:

• Shares our values and wants to see under-served young people thrive
• Builds trust and rapport quickly with young people, colleagues and partners
• Has experience delivering youth work in different settings
• Stays calm and positive when challenges arise
• Can lead projects and support volunteers with confidence
• Is organised, self-motivated and good at juggling priorities
• Brings safeguarding knowledge and is committed to safe practice
• Holds a full driving licence and can work evenings

Much of our delivery happens outside school hours, with some sessions running later into the evening. We expect the Senior Youth Worker to work at least three evenings per week, but beyond that we’re happy to be flexible. We’re open to job shares, condensed hours or other creative arrangements if it helps the right person take on the role.

TRAIN is committed to building a diverse and inclusive team and we actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. If there are any adjustments we can make to support your application or interview process, please let us know.

Find out more and apply – read the full recruitment pack available on our website.

Harris Hill are delighted to be working with a wonderful charity to recruit for a Senior Sports and Community Manager to cover maternity leave for 12 months.

In this role, you’ll lead a high performing team and oversee the delivery of a multi million pound portfolio of mass participation events and community fundraising activity. You’ll drive strategy, grow income, nurture supporter relationships, and help develop a sector leading supporter experience.

As a Senior Sports and Community Manager you will:

• Lead the delivery and development of the Sports and Community fundraising strategy
• Oversee a diverse portfolio of events and initiatives, maximising ROI and supporter engagement
• Manage high-value supporter relationships and maintain excellent stewardship
• Use audience insights to inform and evolve campaigns
• Ensure high quality collaboration across internal teams to enhance supporter journeys
• Monitor performance, report on KPIs, and identify areas for improvement
• Use Salesforce to track, analyse and improve fundraising operations
• Manage and support two direct reports and oversee the wider fundraising team
• Oversee income targets of £5m+

To be successful, you must have experience:

• Proven experience managing fundraising teams
• Strong track record of meeting or exceeding income targets
• Experience delivering large scale sports or mass participation events
• Budget management skills, including multi million pound accounts
• Excellent project and stakeholder management skills
• Confident relationship builder and strategic thinker

Salary: £43,000- £48,000

Location:  London, hybrid working , 3 days in the office

Contract: 12 months FTC

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Greenwich

Contract: Permanent

Hours: Part time, 30 per week

Closing date: Wednesday 27th August at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new South London Boutique Shelter Shop in Greenwich opening September 2025. This is an new exciting opportunityto join Shelter opening their newest shop and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Tearfund's call is clear - to follow Jesus where the need is the greatest.

For us that means working in some of the world's poorest communities, helping to care for those caught up in crisis and supporting churches in their fight against long term poverty.

The Telephone Engagement team are looking for a passionate and personable communicator who can actively develop our relationship and engagement with churches and volunteer Church Champions across the UK. You will mainly use the telephone and other non-face to face communications and will have the ability to:

• Influence 
• Encourage others
• Have excellent verbal communication skills
• Be self-motivated
• Be tenacious

Above all do you have an enthusiasm and energy to deliver a great supporter experience and ensure we reach our income targets to fund this transformational work?

The successful candidate will be:

• A great listener
• Be comfortable contacting people by phone that they have never met
• Will be confident in asking for financial support
• A self-starter who will use their initiative and drive to develop and implement church engagement plans to achieve stretching targets

Does your skill set match the above? Do you have a passion for supporting churches in their fight against long term poverty? Then this is the role for you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs.

Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure

Finance Business Partner
Salary: c. £55,000–£60,000
Permanent, Full-time
Hybrid working – 2 days in office
Location: Central London

A leading international policy institute is seeking a Finance Business Partner to join its finance team. This is an exciting opportunity for a qualified accountant (ACA, ACCA, CIMA) to play a pivotal role in supporting world-class research that shapes debate and drives solutions to global challenges.

About the role
As Finance Business Partner, you will provide strategic financial insight and support to one of the organisation’s flagship research centres. The centre delivers thought leadership on the intersection of environment, society, and international affairs – working with governments, business and civil society to influence policy and accelerate sustainable change.

Embedded within the research centre but working closely with the wider finance team, you will take the lead on budgeting, forecasting and management reporting, ensuring resources are aligned with strategic priorities. You will also oversee complex grant- and contract-funded projects, helping to ensure that funding is used effectively and reported transparently to international partners and donors.

This role offers the opportunity to shape how financial insight supports high-impact research, strengthen the link between finance and programme delivery, and contribute to a major organisational transformation, including the introduction of a new finance system.

Key priorities in your first six months

• Lead on annual budgeting, quarterly forecasting and financial reporting for the centre.
• Oversee project finances, including income recognition, funder reporting and contract compliance.
• Partner with senior researchers and programme managers, ensuring financial information drives decision-making and accountability.
• Support process improvement and system changes as part of a wider finance transformation.

About you
We are seeking a fully qualified accountant (ACA, ACCA or CIMA) with experience in finance business partnering or management accounting, ideally within an international NGO, policy institute, or other research-led, grant-funded environment.

You will bring:

• Strong experience in budgeting, forecasting and reporting.
• Knowledge of international funding models, including government or foundation grants and contracts.
• The ability to present financial information clearly to non-finance colleagues and senior stakeholders.
• A collaborative and proactive approach, with an interest in supporting research that addresses global issues.

This is a unique opportunity to combine your financial expertise with a commitment to advancing solutions on some of the most pressing international challenges of our time.

Global Advocacy Lead (Maternity Cover)

Depaul International oversees a group of leading homelessness charities working around the world to end homelessness. Depaul International is seeking a confident and strategic Global Advocacy Lead to champion our international advocacy work and strengthen the global response to homelessness.

Position: Global Advocacy Lead (Maternity Cover)
Salary: £47,000 pro rata, plus pension and benefits
Location: Hybrid, 2 Days from Home, Central London Office + Travel
Hours: Full-time (5 days), open to 4 days/part-time
Contract: Fixed-term, 12 months from October 2025
Closing Date: Friday 5th September

About the Role

This leadership role will focus on driving forward Depaul International’s global advocacy strategy during a period of maternity cover. Homelessness is a growing international challenge, yet lacks a unified global response. You will play a pivotal role in ensuring our advocacy strategy continues to progress, positioning Depaul as a trusted partner and expert voice.

Key responsibilities include:

• Leading the delivery of our global advocacy strategy in line with the Depaul Group Strategy
• Building and managing strategic relationships with international stakeholders such as the UN, EU, multilateral banks and global NGO networks
• Representing Depaul International at advocacy forums, government and global policy events
• Supporting national members to strengthen their advocacy capacity and share best practice
• Commissioning and overseeing research that underpins advocacy and policy work
• Monitoring international policy developments and influencing responses to global homelessness

About You

We are looking for a skilled leader with experience in advocacy, policy or research, ideally within an international NGO, development or humanitarian setting. You will bring:

• A strong track record of developing and implementing international advocacy strategies
• Experience influencing policy at global and regional levels
• Confidence in engaging with global institutions such as the UN, EU, World Bank, G20 or COP
• Excellent relationship-building and communication skills, able to represent Depaul International as a credible and authoritative voice
• Strong analytical, project management and strategic planning skills
• A personal commitment to Depaul’s values and mission to end homelessness

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

 

About the Organisation

The Depaul Group – made up internationally of seven charities and overseen by Depaul International – exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run and committed to ending homelessness and improving the lives of the people affected by it. The Depaul Group also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH) and the Famvin Homeless Alliance (FHA).

Depaul International (DPI) oversees the Group, ensuring the highest standards of service provision, governance, finance and helping develop capacity in areas including fundraising, communications and safeguarding. DPI currently consists of a team of 14.

We are currently based in seven countries across Europe and North America, (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom and the United States of America) providing a range of urgent accommodation and services for people in great need.

The Group also has a key strategic relationship with the Ruff Institute of Global Homelessness, which focuses on ending homelessness globally by bridging research, policy, and practice and the Famvin Homeless Alliance – mobilising the Vincentian Family across the world to develop new housing and other projects. Both strategic partnerships were born out of our shared values and commitment to end homelessness and change the lives of those affected by it.

Ever since Depaul’s inception over three decades ago, our values have helped to create a unique approach to supporting people that come to us for help.

 Other roles you may have experience of could include: Head of Policy, International Advocacy Manager, Global Policy Lead, External Affairs Director, Head of Research and Policy, Advocacy and Campaigns Lead

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role

A fantastic opportunity has arisen for a full time Casework Administrator to join the Scottish Regional Office team at SSAFA, the Armed Forces charity.

You will be responsible for providing specialist administrative support and undertaking virtual telephone casework across the whole of Scotland, working remotely with SSAFA branch volunteers and Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.

To help you establish yourself in this new post you will receive excellent training and induction to the Scottish Regional Office. You will work closely with the Regional Casework Managers and the Regional Manager.

The post is home-based and lone working with support from your line manager and team colleagues and you must have a fast, stable broadband connection in your proposed workspace. You may have to travel occasionally around Scotland or elsewhere in the UK; expenses will be paid.

About the team

In this role you will be working closely with volunteers from seventeen SSAFA branches across Scotland, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers and a Regional Manager and a team of Regional Casework Co-ordinators.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape across Scotland would be valuable, but not essential.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Closing date: Midnight on Sunday 31 August 2025.

 Interviews: Monday 15 September 2025.

Marketing Assistant
Location: Slimbridge, Gloucestershire. The role is suitable for hybrid working with a minimum of 3 days a week on site
Salary: £24,901.50 per annum
Contract: Permanent
Hours: Full-time 37.5 hours per week, 5 days from 7 on a rota basis

About The Role

We are looking for a dynamic and creative Marketing Assistant to support the delivery of engaging marketing and PR activity at Slimbridge Wetland Centre, one of the most unique and inspiring wildlife destinations in the UK. 

In this exciting role, you’ll assist in the delivery of year-round and event-specific marketing campaigns, working across a variety of channels to attract, engage, and inspire new and returning audiences. You'll be part of a passionate team dedicated to conservation, education, and unforgettable visitor experiences.

Key responsibilities:

• Support the implementation of targeted marketing campaigns to increase footfall and awareness of Slimbridge Wetland Centre.
• Assist in the delivery of PR activity to raise the profile of the centre locally and nationally.
• Help create engaging content for social media, the WWT website, email newsletters, and print materials.
• Collaborate with internal teams, including visitor experience, learning, and fundraising, to support centre-wide campaigns and events.
• Maintain up-to-date and inspiring content across digital channels, including third-party websites and the digital ticketing platform.

About You

The ideal candidate will be:

• Educated to an A level standard or equivalent qualification in a relevant subject e.g. Marketing/ Communications/ Tourism.
• Possess strong copywriting and content creation skills, with a keen eye for detail.
• An enthusiastic team player with a proactive approach and creative mindset.
• Confident working across multiple channels including social media, email marketing, and traditional media.
• Passionate about visitor marketing and connecting people with the natural world.

If this sounds like you, we would love to hear from you.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

 Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 19/9//2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Data & Systems Administrator

The Community Development team at KCLSU are looking for a Data & Systems Administrator to provide our data and systems service to our 3,600 Community Leaders, Volunteers and Representatives who run Student Group Activity and represent their student community

Key responsibilities include; 

• Managing and maintaining our databases and trackers.
• Administering and maintaining our systems procedures.
• Supporting services across Community Engagement with data and system administrative needs.

To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Salary

£29,835– £33,627. This is a KCLSU Band 3 role, and the successful candidate will be appointed on Spine Point 3.1

Hours

35 per week

REF-223 494

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.  

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the West Midlands region, which includes:

Birmingham, Sandwell, Walsall, Dudley, Wolverhampton, Solihull, Coventry, Warwickshire, Worcestershire, Herefordshire, Shropshire and Staffordshire

There will be occasional travel around the West Midlands Region and you may be required to travel at short notice for face to face meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the West Midlands, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the West Midlands would be valuable.

 About SSAFA 

 SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Sunday 31 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Do you have experience of compliance in a housing environment? Are you eager to support the property team to effectively maintain compliance checks?

The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers to meet their housing needs during retirement, aiming to provide appropriate housing suitable for long-term occupation. We maintain around 300 properties tenanted by retired ministers, arranging inspections and repairs.

In this role you will be responsible for the daily support to the property team to deliver and maintain an effective programme of compliance checks across the Society, including gas, electrical, asbestos, fire safety and legionella.

You are educated to A level standard, or equivalent experience, have excellent administration and ITC skills and are highly organised. You also possess good communication skills and can problem solve, dealing with issues in a calm and sensitive manner.

We can offer you a flexible and friendly work environment in a small team; hybrid working from Church House in London and from home is possible.

If you are interested in working for us and can meet the above requirements, please visit our website for an application form (noting that we do not accept CVs). 

Closing date for applications: 12 noon, 19 September 2025

Interview dates: 24 September 2025

Salary: £24,570.00 per annum pro-rated

Location: Faversham, Shelter Shop

Contract: Permanent

Hours: Part time, 22.5 per week

Closing date: Wednesday the 3rd September at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Faversham shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you highly organised, detail-driven, and looking to make a difference while supporting a busy fundraising team? We’re working with a leading charity to recruit a Team Coordinator on a temporary basis.
This is a hybrid role required to be in office 2 times per week in central London, the role is an ASAP start, and will be for approximately 2-3 months.

The role

As Team Coordinator, you’ll provide first-class administrative support to a welcoming and dynamic fundraising team. Your responsibilities will include:

• Team support: diary management, scheduling meetings, booking travel, preparing agendas and documents, coordinating inductions, and keeping the Team Handbook updated.
• Finance support: tracking income and expenditure, working with finance colleagues to ensure figures are accurate, coding is correct, and invoices, payments and gift aid are processed.
• Business planning: supporting the team’s planning cycle by assisting with income forecasting and data capture.
• Database management: maintaining the CRM, ensuring data accuracy, GDPR compliance, KPI tracking, and supporting fundraisers with information.
• Donor care: managing the philanthropy inbox, ensuring enquiries are directed to the right people and responded to promptly.

About you

We’re looking for someone who can bring both strong administrative skills and a collaborative, team-focused approach. The ideal candidate will have:

• Excellent Excel skills, confident working with large data sets, formulas, and numerical reporting.
• Strong organisational skills, with the ability to juggle multiple priorities in a busy environment.
• Experience of working with CRM systems (ideally Microsoft Dynamics or similar).
• Confidence in managing income and expenditure processes.
• A positive, proactive attitude, with the ability to work flexibly and independently.
• Proficiency across the MS Office suite (Word, Excel, Outlook, PowerPoint).

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.