Jobs

Are you committed about delivering a high quality, client focused service? Are you experienced at motivating a team and now looking for the next challenge? If you answered yes, then this could be the role for you.

About the role:

Our Complex Needs Service is seeking a Service Manager, who would like to develop their career with a sector-leading organisation. As our Service Manager, you will provide effective management of a high support accommodation service for single homeless people in Camden. Residents of the service will be faced with multiple disadvantages, mental health, substance use and dual diagnosis. 

In return, you will receive a comprehensive induction into the organisation, access to our management learning and development programme and continuous support and development, within your role. 

About you:

• Proven track record and demonstrable expertise in the provision of a Psychologically informed Environment for vulnerable adults with complex needs that incorporates effective strengths and needs assessment, structured planned support, goal setting and advocacy and that is delivered both through structured case work and group work. 

• Experience of managing a team, developing the skills and practice of others with the proven ability to motivate and manage a quality service focused on achieving defined outcomes.

• A track record of delivering high quality outcomes for clients working within a strengths and recovery model.

• The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.

• Have strong networking skills and proven ability to build positive working relationships with internal and external stakeholders.

At Single Homeless Project, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities.  Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 9th June 2024 at Midnight

Interviews will be held: w/c 17th June 2024

This post will require an Enhanced DBS check to be processed for the successful applicant.

High Trees are seeking a dynamic and creative Voluntary and Community Sector Support Officer to provide tailored development support to local organisations and manage projects relating to sector support. You will be joining us at an exciting time following the formation of a new Research and Development team which is starting to deliver a new capacity building offer to the local VCS sector, including one-to-one mentoring and the production of high-quality resources based on our experience of working with Lambeth communities for over 25 years. We deliver capacity building support both directly and through our partnership work.

This is a hands-on, practical role and the right candidate will have a wide skillset and interest in continually developing skills in order to perform this role. You will be working on a variety of projects which focus on capacity building and VCS infrastructure support. Your day-to-day work will be varied and over the next 12 months we expect this to include tasks such as supporting local VCS organisations on a one-to-one basis to improve their policies and procedures, managing a local grants programme, creating high quality templates and user guides, and running workshops using the resources we have developed such as our Collaboration and Employment Toolkits. We will be developing and refining our offer to the local VCS sector over the coming year and expect this to lead to further new and exciting pieces of work.

To be successful in this role, you will need to be able to draw learning from our work and the work of our partnerships, to distil this learning for the benefit of others and to effectively motivate, coach and support others to develop their practice.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Work closely with the Chief Executive and team to maintain effective financial and IT administrative systems.

• Ensure smooth management of financial and IT systems, policies, and procedures.
• Consult with the Board, generally the Treasurer on financial matters and oversee external suppliers.
• Ideal candidates will be qualified or have at least five years' experience in account management, with knowledge of QuickBooks as a plus and experienced in overseeing IT systems and process.

Key Responsibilities:

• Provide high quality information and support in an empathetic and professional manner.
• Conduct a holistic needs assessments for each service user according to their individual circumstances
• Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
• Provide a face to face service when there is an over-riding need to do so by visiting service users
• Collaborate with other agencies/service providers who can offer additional support options
• Liaise with partners, ensuring that agreed actions are followed up
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.

Person Specification:

Essential

• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
• Excellent communication skills, being able to establish rapport and build trust quickly. 
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Knowledge and insight into complementary support services (whether national / local / statutory agencies).
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution-focussed
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment. 
• Experience providing support remotely.
• Relevant qualifications in health and social care

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. 

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?

We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund and contribute to our profile within the disability sector in Northern Ireland.

The role

As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Northern Ireland and with key Government/political stakeholders.

You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.

You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.

Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.

If you join us, you’ll be:

Ensuring that Family Fund’s profile remains high amongst key organisations.

Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.

Being Family Fund’s key point of contact for all partners and stakeholders in Northern Ireland.

Engage in sector working groups and consortia to help secure improved support for families raising disabled children.

About you

For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.

To be successful in this role you will need to be self-motivated and be able to engage positively with different teams.  You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel. You must be based in Northern Ireland.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories on our website, and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter.

How to apply

When you’re ready to apply, complete the online form on the Family Fund website and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.

For more information, please read and download the job description which can also be found on our website. 

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.

Service Manager – Mental Health 

Birmingham

£35,203

Full-time - 37.5 hours per week 

Our client has an opportunity for a Service Manager to provide leadership to the Mental Health service, collaborating with external partnerships and delivering a vital service to users across Birmingham

The Service 

The main aim of the Mental Health Connector Service is to work as part of a collaborative partnership with both Forward Thinking Birmingham (FTB) and Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) teams within the Neighbourhood Mental Health Teams. 

This transformational service is an integral part of local Primary Care Networks (PCN) across Birmingham and Solihull. 

The service will assist with providing support and interventions to service-users in primary care by providing access to support around social catalysts of poor mental health.  This includes issues such as debt, housing, domestic violence, substance use, homelessness, isolation, relationship breakdown, unemployment, and other social crisis issues. 

The service will see a team of Mental Health trained professional, Local Authority, Education and voluntary sector staff working together to delivery liaison, consultation, and intervention delivery. The service is an all-age service and will be based in a Neighbourhood Mental Health Teams.

The Role

• You will manage and support the on-going development of these services and test “proof of concept” in relation to offering alternatives to NHS response to mental health services. 

• You will monitor activity and report against key performance indicators and outcomes in line with service level agreements and requirements from our partner organisations. 

• You will provide a high level of line management leadership to each of the teams, encouraging continuous improvement and engagement through team meetings, service reviews, individual supervisions, and appraisals.

• You will coordinate deployment across the individual service areas in line with contractual agreements, ensuring that each area is represented. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Their people are key to the success of the organisation, and they are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People.

They welcome applications from people who have experienced mental health difficulties. 

The closing date for applications is Sunday 3rd June 2024 

Are you passionate about providing a future for Scotland's wildlife? Do you have a clear understanding of the challenges facing our marine, upland, farmland and wetland wildlife? Are you a team player who wants to have wider impact?

If so, we have a fantastic opportunity for you to conserve species and habitats across the islands of Orkney by joining our Orkney team as our Senior Conservation Officer.

Senior Conservation Officer
Reference: FEB20245766
Location: RSPB Scotland – Orkney, Stromness KW16
Salary: £38,389.00 - £41,212.00 Per Annum
Duration: 6 months (with the possibility of extension)
Hours: Full-Time
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

About the Role

In your role you will be responsible for developing, delivering and overseeing RSPB’s wider countryside conservation work and managing associated staff on the islands to ensure conservation of the many species and habitats of international importance and so ensure delivery of relevant outcomes of RSPB’s Saving Nature Strategy across Orkney. The role will lead, manage and develop the conservation team in the area, helping to deliver a work programme focused on our priority landscapes including some of Scotland’s rarest and most iconic species and habitats.

This will be achieved by using detailed knowledge and experience of the appropriate conservation toolkit to ensure we achieve our objectives. This may include site safeguard casework, species recovery work, land management advice, overseeing conservation projects and engagement in land use and marine policy.

This post will have a key role in instigating and managing programmes and projects across the Area and in association with RSPB colleagues. This includes those led by RSPB in the local area such as Species on the Edge and those where delivery is achieved across wider partnerships. You will be proactive with other island stakeholders to deliver ambitious targets for key marine, upland, wetland, peatland & farmland species and habitats. The position will have an important external role, building positive relationships with key partners and stakeholders so that RSPB’s policies and messages are understood and furthered within relevant partnerships and fora. As the conservation leader within the area team, you will contribute expertise to the Area management structures, monitoring and reporting on the work plan and development of new work plans and/or project ideas. You will also be expected to contribute expertise and experience to RSPB’s policy and advocacy work and contribute to the delivery of our funding and communications objectives, through communicating our conservation messages in various ways.

You will ensure we can identify threats to priority species and habitats and work with internal staff and external stakeholders to develop and implement projects, strategies and programmes of work to address these threats. You will lead on casework response in the islands and manage projects and internal budgets and staff. You will help shape where we carry out species recovery work across the islands and help spot out future opportunities to work on our key species and habitats. You will help shape and deliver the Orkney Local biodiversity action plan in partnership with stakeholders. You will liaise with our research, planning and policy colleagues to conserve our island wildlife

This is a fantastic opportunity to play your part in being at the forefront of delivering RSPB Scotland's conservation work within an area of Scotland that is incredibly rich in biodiversity - if that sounds like the job for you, we would love to hear from you.

Essential skills, knowledge and experience:

• Degree-level qualification in a relevant subject or ability to show equivalent work experience
• Experience of managing staff or volunteers
• Experience of managing projects
• Knowledge of the wildlife and habitats of Orkney and relevant delivery mechanisms available to conserve them
• Ability to form effective teams (both internal and partnership) and work effectively as a team player and leader
• Excellent communication skills (verbal, written and presentational) – including an ability to speak confidently and cogently in public and advocating a position to those who may have a different view
• Experience of working to survey, protect and/or manage important sites, species or habitats
• Ability to rapidly analyse significant quantities of information, prioritise and balance a diverse workload often to tight deadlines
• Sufficient understanding of landscape scale conservation; land use and management; planning systems; to be able to lead casework response and advise staff on appropriate responses and interventions.

Desirable skills, knowledge and experience:

• Experience of raising funds from external sources for projects
• Experience of public engagement work
• Experience of major site conservation casework
• Specialist conservation knowledge in relevant areas, such as wetland, upland, farmland, marine conservation
• Experience of living in remote areas

Additional Information

• This is a full-time, 6-month contract with the possibility of extension.

Closing date: 23:59, Thursday 20th June 2024
Please note that we are actively recruiting for this position and reserve the right to close the vacancy once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Full- Time/Fixed term contract until 27th June 2025

Wolverhampton 

Ref Code: KEY-241

Are you a proactive, collaborative and compassionate individual with a proven record of engaging positively with young people, families, offenders or other vulnerable groups? Do you have strong experience of providing support, advice and advocacy and the ability to assess clients’ needs? 

If so, join St Giles Trust as a Keyworker where you will play an integral part in the new specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton providing a high-level service to vulnerable or at-risk young people (11-25) and their families across the different levels of need and support, from early help to children and young people in care. 

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role
As a proactive member of the multi-disciplinary team, you will share best practice with other team members in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes, plus work collaboratively to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods.

We will count on you to build positive relationships and promote the value of lifestyle changes to the client group and their families and to ensure that the voice of the child and young person remains central to their support and that they are proactively encouraged to build and contribute to their own programmes.  You will contribute to multi-disciplinary assessments of children and families in need of support and provide both proactive planned programmes of support and an intensive service which will include interventions to support emotional wellbeing and health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. Maintaining accurate records of support and interventions is also a key duty.

What we are looking for:

• Experience of engaging successfully with challenging people
• Experience in negotiating with partner agencies to establish links to further the aims of the project
• Experience of working to targets and recording information for performance monitoring
• An understanding of the client group and the challenges and motivations of young people
• Sound knowledge of using monitoring systems to record all aspects of the project
• Able to recognise the signs of child sexual exploitation (CSE) and take appropriate action
• Ability to set up and operate systems to monitor and report on work
• Excellent IT, interpersonal and communication skills, both verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. An enhanced Child and Adult with Child Barred DBS check is required for all successful applicants.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 2nd June 2024 at 11pm. 

Corporate Partnerships Manager
Home based, remote working 
£36,000 - £39,000 pa plus excellent benefits
35 hours per week 

The Corporate Partnerships Manager for our Fundraising team will focus and lead on:

• Managing your own portfolio of corporate partnerships
• Supporting the growth of our consultancy work stream
• Developing new corporate fundraising products and events

You will: 

• Account manage and build strong relationships with a portfolio of Corporate Partners with current value of four and five figures
• Manage a range of consultancy relationships from initial enquiry to project completion, working with colleagues across the charity
• Take a proactive role in growing the pipeline of new opportunities for the Corporate Partnerships team
• Manage incoming corporate enquiries, using your knowledge and experience to identify key opportunities
• Work with colleagues across fundraising to identify and develop new opportunities to engage corporate partners through products and events

This role is great development opportunity for someone looking for the next step in their corporate fundraising career, or for a candidate with transferable skills looking to move into the sector. You are likely to be an experienced fundraiser but could also be bringing skills from a marketing and communications or a B2B relationship management or similar background.

You are experienced in writing persuasively for a range of audiences. You are also a confident communicator, with the ability to lead meetings with senior stakeholders or present to a room full of people.

You are comfortable collaborating across teams, with experience of bringing people together to solve a problem or achieve a goal. You’ll be comfortable working to your own initiative and taking the lead on projects and relationships.

We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 June 2024.
Interview date: 11 and 12 June 2024.

Senior Philanthropy Manager
Home based, remote working 
£44,000 - £47,000 pa plus excellent benefits
35 hours per week

As Senior Philanthropy Manager within our Fundraising Team, you will focus and lead on:

• External facing relationship manager, both building new relationships and effectively stewarding existing ones 
• Support the High Value Lead to set budgets and conduct regular reforecasting 
• Maintain an effective pipeline of philanthropy prospects 
• Ensure a high standard of impact reporting to donors 
• Work with stakeholders across RNID (particularly in the programmes teams) to ensure that propositions are compelling and develop funding cases for support and accompanying funding budgets 
• Ensure exceptional relationship management experiences for high value donors, including cultivation planning 
• Effectively deploy senior staff and volunteers across RNID to work with high value donors, including appropriate briefings and direction on relationship aims 
• Lead on operational improvements on day-to-day systems and processes 
• Directly line manage 4 staff members 

You will drive the high value supporter programme internally to RNID and externally with donors, personally working to secure gifts from individuals and trusts & foundations as well as driving excellence across your team.

You will have experience of developing and managing relationships with donors (directly and through peer-to-peer relationships) worth 6 figures and above, alongside pipeline building and proposition development.

You will have considerable experience of presenting proposals and reports to prospective and existing donors, able to translate the work of RNID to inspire high value donors and secure significant long-term gifts. 

This role will be operating at a senior level within RNID, contributing to plans and strategies, and have line management experience.

We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 June 2022
Interviews: w/c 10 June 2024

This is an opportunity to join Refuge as a Financial Accountant. The post holder will act as the bridge between the Senior Financial Accountant and the Accounts team and take full responsibility for line managing the accounts team and carrying out various financial accounting related tasks within the accounting function.

Summary

To provide a consistent, high-quality information and support service for people living with or affected by diabetes by delivering accurate and impartial information. This role is key to using communication and listening skills to provide emotional support, information, and guidance, both verbally and in writing.

Interview date: 14 June 2024

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

To provide emotional support over the telephone and through our written platforms to people living with and affected by diabetes. The role involves proactively updating your knowledge of diabetes and key issues by reading relevant information updates. To be a team player, contributing to a positive, supportive environment and undertake any reasonable task as requested by a manager appropriate to the role.

Ideal Candidate

You will be able to communicate health information clearly and effectively to a wide range of audiences, with the aim to support customer queries to the best of your ability. You will be able to show resilience and manage the everyday pressures which can occur during a live service and prioritise your workload to meet customer satisfaction and service level agreements. You will be able to handle distressing calls in real-time by listening carefully and allowing the customers to feel safe in sharing with us. You will be confident and competent in using IT and different IT packages and programmes, with an openness and willingness to learn new IT systems, such as a new CRM.

About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.
The Play Therapy Service provides a free, confidential therapeutic service for children and young people who have experienced or witnessed domestic and/or sexual violence. It is designed to help them have the space to express themselves, think things through and work towards healing from trauma. Children/young people receive the service usually once a week, in one of nia’s satellite locations in East London.

About the post
In the role of Play Therapist, you will play a central role in running a play therapy service for children and young people affected by violence against women, including the children of mothers who have experienced domestic violence, sexual violence and prostitution, as well as problematic substance use. The work focusses on working therapeutically with children and their parent/carers and networks to enable their healing process. You will work as part of a growing team of therapists and counsellors, all working to meet the needs of survivors.

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women.  You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.

CV’s will not be accepted. 

Closing date: 10am, 5th June 2024

Interview date: 17th June 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Officer
Post no: 591
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.

Acting as the first point of contact for all Fundraising & Comms enquiries and in line with Mind BLMK’s Fundraising and Communications Strategy, this is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.

The successful applicant will generate income and support all aspects of communication and marketing, to help to maximise local support, raise awareness of our work in the community, and by providing exceptional supporter stewardship, in line with Mind BLMK’s Fundraising and Communication strategy.

Key Duties

• Act as the first point of contact for all fundraising enquiries and provide stewardship and donor care for Mind BLMK’s individual givers, corporates, groups, volunteers and other supporters of the charity, in line with the fundraising strategy.
• Act as first point of contact for all marketing, PR and event enquiries.
• Send donors bespoke information and materials to support their fundraising at Mind BLMK.
• Ensure supporter interaction points (telephone, post, email) adhere to the highest standard.
• Support existing and develop new partnerships with corporates, organisations, and individuals, to support income growth.
• Develop and maintain relationships with philanthropists and encourage legacy giving.
• Help with the co-ordination of fundraising volunteers, as requested or as appropriate.
• Help to identify and develop potential areas of fundraising growth and process improvements, in line with the Fundraising Strategy and supporting net income growth.
• Write and send outgoing thank you letters to all income streams.
• Help maintain an up-to-date and accurate supporter database, finance log and fundraising and communications materials.
• Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials and compelling stories.
• Work closely with external organisations in order to raise awareness of services available locally and increase access to provision for individuals across Bedfordshire, Luton and Milton Keynes.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm Tuesday 4th June 2024 
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.