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The Digital Manager - CRM, Emails and Analytics is responsible for overseeing the Church of England's CRM (Salesforce), email marketing (including Mailchimp), and digital analytics. The role leads on developing audience-led strategies, improving user journeys, and ensuring campaigns are data-driven and effective across channels.
We are seeking a talented and passionate Digital Manager to oversee and enhance key digital tools and engagement strategies. In this role, you will play a crucial part in shaping the Church of England's use of email marketing and audience strategy.
This role will use the tools introduced by the Digital Team in recent years to transform the way we reach key audiences. You will act as a bridge between digital and teams across the organisation, looking for opportunities to connect with communities and equip colleagues to reach audiences in an informed way. You will be responsible for overseeing the use of CRM and email tools, shaping audience-led strategies, and ensuring insight drives decision-making.
You will work closely with the websites and social media colleagues within the Digital Team, and with colleagues across the national Church to ensure a coherent and effective approach to digital engagement.
Digital and Email strategy
CRM and Platform Management
Champion a multi-channel, joined-up approach to audience engagement
Analytics and Insight
Campaigns and Content
Trends and External Engagement
Essential
The successful applicant will have proven experience in a digital, CRM, or digital marketing role, ideally within a complex or multi-stakeholder organisation. As the lead on using our CRM to improve our communication with various audiences, you will have experience working with CRM systems (preferably Salesforce) and/or marketing automation platforms. Experience managing email marketing platforms such as Mailchimp, including segmentation, campaign delivery, and performance optimisation, is essential.
Other requirements that are essential for this role include:
Desirable
Desirable experience for this role would include a knowledge of paid digital marketing (e.g. paid social, search), including planning, monitoring, and evaluating campaign performance, so that the successful candidate can collaborate with colleagues in the Digital Team.
Other desirable experience includes:
Personal Attributes
The successful candidate will be a strategic thinker with a strong audience-first mindset. Curious and proactive, with a desire to test, learn and continuously improve. Collaborative and supportive, with a willingness to coach and enable others. Detail-oriented, with a commitment to high-quality outputs and passionate about using digital to support organisational mission and impact.
Circumstances:
Able to occasionally travel across the country to different dioceses, churches and other Church of England organisations. You may also be required to assist with training of colleagues and other stakeholders.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for a Digital Learning Project Lead to join our Humanitarian Leadership Academy (HLA).
This is an exciting opportunity to play a key role in advancing digital learning across the humanitarian sector, leading the design, development and delivery of innovative learning solutions that support humanitarian practitioners and organisations around the world.
Working closely with subject matter experts, partners and stakeholders, you will translate learning needs into engaging, accessible and impactful digital learning experiences, using a range of technologies and creative approaches. Combining project management, instructional design and digital learning expertise, you will help strengthen locally led humanitarian action and empower learners with the knowledge and skills needed to create lasting change.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action. Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders, driving collective action through our networks, thought leadership & research and amplifying local expertise, creating opportunities for change and collaboration.
About the role
As the Digital Learning Project Lead you will be integral in driving the development and implementation of innovative digital learning solutions to enhance learning experiences across the humanitarian sector. You will leverage emerging technologies and digital tools to design, implement, and evaluate learning that fosters engagement, promotes accessibility, and achieves desired outcomes.
You are a creative professional with strong technical expertise who can take the lead on learning needs analyses, excel at understanding learning requirements, collaborate with SMEs and stakeholders, and design a variety of innovative learning solutions that provide tangible value.
In this role, you will:
About you
To be successful, you will bring:
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Closing Date: 31 August 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one enjoys medical procedures, least of all children. From facing everyday vaccinations
to the most serious of surgeries and chronic conditions, all children experience varying
degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare
settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment
success and that can have a life-long impact. Starlight’s aim is to transform children’s
health through better experiences, by putting play at the heart of every child’s healthcare.
Reporting to the Communications & Brand Manager, the Digital Content Creator will create
engaging, high-quality digital content that brings Starlight's work to life across social media,
the website and other digital channels.
The role will work closely with colleagues across the organisation to capture and tell stories
that demonstrate the impact of Starlight's work, amplify the voices of children, young
people and families, and support fundraising, campaigns, partnerships and organisational
communications.
The postholder will be responsible for planning, creating and publishing digital content
across multiple platforms, helping to build engagement with Starlight's audiences while
ensuring all content reflects the organisation's brand, values and strategic priorities.
Please apply for this role through Charity Job with your CV accompanied by a
supporting statement which demonstrates how your experience matches the person
specification and highlights your most relevant, recent experience for this role.
**Please include your portfolio, examples of, or links to your work**
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
The client requests no contact from agencies or media sales.
At Woodgreen, we're passionate about helping pets and their people and we're looking for an experienced Digital Content Manager to join us on a 12 month fixed term contract to plan and deliver brilliant digital content.
As our expert you will build on and further develop our SEO strategy and research, planning and producing content that engages audiences and increases our visibility.
You will;
As an experienced digital content creator with a strong understanding of SEO, content strategy and digital marketing you will be confident creating compelling copy for different audiences and channels, and comfortable using analytics and insight to make informed decisions. You will have the desire and ability to be self-driven. In this role you won’t just be responding to briefs, you will be responsible for determining the direction we should be taking with our content. In addition, you will bring experience of;
If you’re a creative, analytical and audience-focused digital content specialist who wants to help grow Woodgreen’s impact, we’d love to hear from you!
This is a full time 12 month fixed-term, hybrid role, working 37.5 hours per week. Our Head Office is based Godmanchester, Cambridgeshire and our successful candidate will be expected, on average, to work from our site once or twice a month. The starting salary for this position is £36,665 - £42,000 per annum, depending on experience. This is complemented by;
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
About The Job
Contract: Permanent, full-time contract.
Hours: 35 hours per week (1 FTE)
Salary: £32,000 - £36,000
Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
This role is central to telling the stories that bring Carers Trust’s work to life and inspire people to engage with our mission. Through the creation of high-quality, engaging digital content across social media, video, web and written channels, the Digital Content Officer will help raise awareness of the challenges facing unpaid carers and demonstrate the difference that Carers Trust, our Network Partners and supporters make across the UK.
Working within the Marketing and Communications Team and closely alongside colleagues across the organisation, the postholder will develop and deliver compelling content that supports campaigns, fundraising, influencing and engagement activity. They will gather stories from carers and Network Partners, create and coordinate digital content across multiple platforms, and help ensure our communications remain creative, timely and audience-focused.
The role will also play an important part in ensuring the voices, experiences and achievements of unpaid carers are at the heart of Carers Trust's communications. By creating impactful and accessible content that informs, inspires and engages, the postholder will help strengthen public understanding, increase support for carers, and contribute to positive change for unpaid carers across the UK.
As the postholder you will:
Please download the attached recruitment pack to find out more.
Working closely with our Communications Lead, you'll focus on building our digital presence to grow the political and public support we need to put people at the heart of decision making.
Involve is leading the way in shaping a 21st-century democracy through innovative, high-quality public participation. We're now looking for a Digital Communications Officer to join our Advocacy and Communications Function, bringing digital communications skills that help us tell the story of our work in creative and engaging ways.
You'll create and deliver a steady stream of compelling content, work directly with project teams, partners and commissioners, and help build the political and public support we need to put people at the heart of decision-making.
Key responsibilities include:
Creating and delivering engaging digital content across our social, web and email channels
Supporting our major programmes of work and wider project teams with digital communications
Helping us to grow and diversify our audiences to build political and public support for participatory democracy
Bringing creative, platform-savvy thinking to how we tell Involve's story
If you enjoy using content and creativity to engage people, and like the idea of putting that to work for a stronger democracy, follow the link to find out more and we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Digital Marketing Executive
Salary:£35,000 per annum
Contract:Permanent
Location:Hybrid: Working time split between your Home and our London Office
Hours of work:Full-time (35 hours per week)
Reporting to:Head of Digital Marketing
Every day, Premier, Europe’s largest Christian Media organisation, reaches people through e-mail, websites, podcasts, audio, news, fundraising and digital content that supports faith, discipleship and renewal.
The Digital Marketing Executive role is central to making sure that activity is delivered accurately, efficiently and on time.
Role Overview
The Digital Marketing Executive is responsible for the operational delivery and co-ordination of Premier’s digital marketing activity. Working closely with the Head of Digital Marketing, you will help ensure campaigns, digital fundraising activity, commercial advertising, outbound e-mails and website pop-ups are planned, booked and delivered to a high standard.
This role is ideal for someone who is highly organised, detail-focused and confident managing multiple priorities. You will work across Premier’s Digital, Commercial, Marketing, Fundraising and Content teams, helping to turn plans into well-executed campaigns that serve our audiences and support our mission.
Key responsibilities will include:
We are looking for someone with:
Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith
Ready to make a lasting Impact? Apply now!
Information for candidates
Why Join Premier?
Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!
Competitive salary and benefits package:
•Flexible working arrangements based on the requirements of the role
•25 days’ annual leave plus UK bank holidays
•Additional leave on your birthday
•Contributory pension scheme
•Life Assurance scheme
•Employee Assistance with online GP scheme
•Eye care scheme
•Enhanced Family leave and Pay
In addition we offer:
•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.
Application Process
•All applications need to be completed online using our recruitment system (linked from our adverts).
•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.
Premier exists to help people encounter God through media.


The client requests no contact from agencies or media sales.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
This job is for you if:
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
Contract Type: Fixed Term 24 months
Location: Flexible - any of our King's Trust offices (a minimum of 2 days in the office)
Interviews: 9th & 10th September 2026
Use your technical skills to help young people build brighter futures.
At The King's Trust, technology has the power to change lives. Our digital products help thousands of young people access opportunities, connect with mentors and take the next step towards their future. We're looking for a talented Digital Developer to join our Digital Team and help shape the future of MyKT, our online portal for young people and mentors.
This is an exciting opportunity for an experienced front-end developer who enjoys building modern, accessible digital products, solving technical challenges and working as part of a collaborative multidisciplinary team. You'll take ownership of technical delivery, helping us create high-quality digital experiences that make a real difference.
What you'll do
As a Digital Developer, you'll play a key role in developing and enhancing MyKT, working closely with product, design and content colleagues to deliver secure, scalable and user-focused digital solutions.
You'll:
What we're looking for
We're looking for someone who combines excellent technical expertise with a passion for creating digital products that have a genuine social impact.
You'll bring:
Why join The King's Trust?
For almost 50 years, we've helped millions of young people build the confidence and skills they need to live, learn and earn. As a Digital Developer, your work will directly improve the digital services that support young people on that journey.
If you're passionate about building modern digital products that make a real difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Developer - Digitals?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Developer - Digitals!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Our Data & Insights team at Diabetes UK empowers the organisation to make informed, impactful decisions that improve outcomes for people living with diabetes and ensure we generate sustainable income to fund it. As product owners of a new CRM system and data hub we are also guardians of our customer data (donors and people at risk of or living with diabetes).
Working within our Data & Insight team, you’ll play a key role in measuring and evaluating digital performance across our growing digital ecosystem. You’ll analyse user behaviour, identify opportunities to improve engagement and conversion, and translate complex data into clear, actionable recommendations that influence decision-making across the organisation.
This is an exciting opportunity for a curious and commercially minded analyst who enjoys combining technical expertise with stakeholder collaboration. You’ll help shape measurement frameworks, optimise tracking and analytics, ensure high-quality data collection, and provide the insight needed to deliver better digital experiences for people affected by diabetes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 31-8-2026
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
SALESFORCE ADMINISTRATION & SYSTEM MANAGEMENT
MICROSOFT 365 OVERSIGHT
SYSTEM OWNERSHIP & ARCHITECTURE
USER SUPPORT & CAPACITY BUILDING
REPORTING & DASHBOARDS
PROJECT DELIVERY & ENHANCEMENTS
DATA GOVERNANCE & COMPLIANCE
START NETWORK CULTURE
SKILLS, KNOWLEDGE AND EXPERIENCE
ESSENTIAL
DESIRABLE
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with the Henry Smith Foundation on the recruitment of a newly created Head of Digital Transformation role. This is a unique opportunity to lead a significant organisation-wide transformation programme and help shape how one of the UK's leading independent foundations uses digital, data and technology to maximise its impact.
As the Foundation continues to grow and evolve, it has recognised the need for a strategic leader who can bring together systems, data, technology and people into a clear and ambitious digital vision. This is an opportunity to build and lead a digital transformation agenda from the ground up, working closely with senior leaders, trustees, colleagues and external partners to create a more connected, data-informed and future-ready organisation.
The Opportunity
The Foundation has grown significantly over the last decade, with increasing organisational ambition and a more complex operating environment. Alongside core grant-making activities, the organisation has developed new programmes, partnerships and ways of working that require a more strategic approach to technology and data. While many systems and processes work well individually, the organisation is now seeking someone who can create a joined-up digital strategy that supports its long-term goals.
Reporting to the Director of Finance, Investments and Resources, you will lead the Foundation's digital, data and technology transformation programme. You will define and deliver a multi-year roadmap, oversee key technology and systems projects, and build digital capability across the organisation. Most importantly, you will help colleagues embrace change and ensure digital becomes part of how the organisation thinks and works every day.
This role offers a rare combination of strategic influence and practical delivery. The successful candidate will shape major decisions around systems, data, AI and organisational capability, whilst also working closely with colleagues to ensure solutions are adopted, embedded and delivering measurable benefits.
Key Responsibilities
About You
We're keen to hear from candidates who have successfully led digital transformation programmes and understand that meaningful change is ultimately about people as much as technology.
You might currently be a Head of Digital, Head of Transformation, Digital Programme Lead, Technology Transformation Leader or similar, and will likely bring:
The Foundation is particularly interested in candidates who can balance strategic thinking with practical delivery, and who understand how to introduce change at a pace that brings people with them rather than leaving them behind.
What's on Offer?
Salary: £67,000 - £70,000 per annum
Hours: Full-time, 35 hours per week (Part Time considered)
Contract: Permanent
Location: Hybrid, Attendance is expected at least 1 day per week in the Kings Cross office, but with some variation.
Interviews
First Stage Interview: Thursday 10th September
Second Stage Interview: Monday 14th September PM
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the apply button. We aim to respond to all successful applicants within 48 working hours.
Commitment to Diversity
The Henry Smith Foundation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.
Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.
If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.
This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.
We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.
Key responsibilities:
1. Website Ownership & Performance Management
Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.
Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests
Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.
Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.
Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.
Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.
Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.
Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.
2. Agency & Supplier Management
Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.
Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.
Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.
3. Team Leadership & Collaboration
Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).
Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.
Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .
4. Data, CRM & Systems Integration
Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.
Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.
Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.
Essential Skills and Experience
Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.
Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).
Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.
Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.
People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.
Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.
Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.
Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.
Desirable Skills and Experience
Familiarity with online community/forum moderation and user engagement strategies.
Prior experience working within the wider charity sector.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
First Interview will take place the w/c 14th September
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.


