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Participation Manager
Job Description and Person Specification
Job title Participation Manager
Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.
Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.
Length of contract Permanent
Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision: People shaping their health and care.
Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.
We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.
At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:
· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.
We are looking for a Participation Manager who can manage our lived experience programme, our membership scheme and our partnership scheme. This role will ensure that where there are opportunities for people and communities to shape health and care, National Voices has the right relationships, processes and support systems in place to connect decision makers with our Lived Experience Partners, members and people with lived experience.
The Participation Manager will:
· Lead National Voices’ Lived Experience Partner programme by strengthening engagement and participation, investing in members’ knowledge, skills and confidence, and ensuring lived experience insights shape our work.
· Lead National Voices’ membership scheme by driving engagement, retention and inclusion, strengthening member relationships, embedding member insights across the organisation, and overseeing satisfaction, records and knowledge management.
· Lead National Voices’ scheme by managing partner engagement, retention and recruitment, overseeing delivery of the partnership offer, and ensuring partners receive high-quality advice, insight, connections and access to relevant people and communities.
· Develop and deliver funded projects, supporting income generation and securing resources to advance National Voices’ strategic priorities.
The Participation Manager will work in collaboration with:
· Policy and communications colleagues who have worked hard to ensure when we capture insights from people and communities, we have established relationships and ways of communicating with key players in health and care so that insights collected lead to impact.
· Research and insight colleagues who have expertise around qualitative research methods and inclusive engagement, who regularly deliver high quality qualitative research on a range of topics and on a range of topics – often focussed on surfacing the experiences of those least well served by health and care services.
· Colleagues across the organisation who lead and contribute to member and partner benefits, including policy forums, networking opportunities, events and other engagement activities.
The Participation Manager will play a central role in ensuring National Voices’ lives its values around meaningful participation so that in both our internal and external work people and communities are engaged in a timely and inclusive way, using methods that ensure their input is heard and acted upon, and their knowledge, priorities, and contributions are recognised and fairly valued.
Responsibilities
Lead our Lived Experience Partner programme
National Voices’ Lived Experience Partners are a group of 15 people who have significant experience of navigating the health and care system, expertise in meaningful participation and who have received training and support to enable constructive and strategic input into improving health and care. The majority of Lived Experience Partners have also accessed learning around coaching and are regularly matched into coaching relationships with senior leaders in health and care. Your role will be to:
· Deliver meetings where our Lived Experience Partners have opportunities for peer learning and opportunities to influence live pieces of work.
· Gather insights from our Lived Experience Partners on how they are experiencing working with National Voices and how they want to grow.
· Ensure our Lived Experience Partners are supported to grow in their knowledge, skills and confidence to influence decision making – through 1:1 catch ups, training and more.
· Lead our work matching Lived Experience Partners in high quality coaching relationships with senior leaders in health and care, ensuring that coaching duos have the support they need to gain value from the relationship.
· Diversify and grow our network of Lived Experience Partners as needed.
Lead our membership programme
National Voices’ members are a group of over 200 not-for-profit organisations who serve a diverse range of communities, including: condition-specific charities - such as Diabetes UK, Allergy UK and Lupus UK; equality charities - such as the Caribbean and African Health Network, Groundswell and National Ugly Mugs; other health, care and community based organisations – such as Compassion in Dying, Pain UK and Patient Information Forum. Our members include some of the biggest and smallest charities in England. They connect us with the experience of millions of people. Your role will be to:
· Direct the activities of our membership working group, taking lead responsibility for member engagement, stewardship, renewals, support and retention.
· Deepen the relationship with our membership, ensuring that we have the structures in place to understand their ambitions, insights, practice and ideas.
· Collaborate with colleagues across the team to ensure our members’ insights become more central to everything that we do.
· Diversify and grow our membership.
· Oversee our annual survey on member satisfaction.
· Oversee improvements in records and knowledge management.
Lead our partnership programme
National Voices’ Partners are a small group of impactful organisations who want to join National Voices in achieving our mission of making what matters to people matter in health and care, including the Nuffield Trust, the Kings Fund, the Nursing and Midwifery Council and others. Your role will be to:
· Take lead responsibility for engagement, stewardship, renewals, support and retention of organisations in our partnership scheme.
· Oversee the delivery of the partnership offer – co-ordinating requests which come from partners and collaborating with colleagues, members and Lived Experience Partners to ensure partners receive high-quality advice, insight, connections and access to relevant people and communities.
Develop and deliver funded projects
· Identify opportunities for collaboration, partnership and income generation that support our strategic priorities – leading on selected funding bids and supporting others as required.
· Develop ideas into clear, fundable proposals and secured projects. This may include designing and delivering activity such as workshops, coordinating advisory or lived experience groups, undertaking qualitative research, facilitation and engagement work.
· Plan confidently and realistically across lived experience workstreams, taking accountability for delivery, spend, and completion of agreed outcomes.
· Manage projects, programmes and budgets in partnership with colleagues and stakeholders, putting in place effective systems to ensure timely, high-quality delivery and reporting.
General
- Provide line management one Project Officer within the team, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
- Provide matrix management for other National Voices colleagues as and when required.
- Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
- Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
· Strong commitment to equity, inclusion, and reducing health inequalities
· Proactive, flexible, and responsive, with a willingness to work in complexity
· Comfortable working both collaboratively and independently, taking ownership of delivery
· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
· Energised by variety, able to work across diverse themes while identifying connections and opportunities
Skills and abilities
· Strong project and/or programme management skills, with demonstrable experience delivering complex, multi-stakeholder work
· Excellent organisational skills, including the ability to prioritise, plan, manage risk, and maintain high-quality delivery
· Strong communication skills, including the ability to translate complex insight and evidence into clear, accessible outputs
· Confident relationship and stakeholder management skills, including working with partners, subcontractors, and commissioned work
· Excellent facilitation and presentation skills, including delivering workshops and events to diverse audiences
Experience, knowledge and understanding
· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
· Experience of facilitating workshops, events, or participatory sessions
· Understanding of the health and care landscape
· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
· Coaching and/or quality improvement qualifications (desirable)
· Lived experience of disability, caring responsibilities and/or inequality (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and cover letter to apply. We are also recruiting a 12 month fixed term Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear when applying.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is 5pm on Thursday 30th July.
The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
The client requests no contact from agencies or media sales.
Thank you!
An exciting opportunity to play an important role in transforming the lives of young people at Jamie’s Farm. We are looking for a skilled Youth Programme Lead to join our delivery team on a 6 month Fixed Term Contract, to help deliver programmes that are meaningful and impactful for young people. (Known within the organisation as ‘Interim Programme Coordinator)
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
More about the role: This is a varied and rewarding role at the heart of our programme delivery. You will spend much of your time working directly with young people, helping them engage fully in the shared routines and activities of the day, from feeding rounds and walks, to mealtimes and evening activities. You will also lead regular practical sessions with young people, bringing skills and interests that contribute to daily life on the farm.
Alongside this, you will support the Senior Programme Coordinator with key operational tasks that help ensure a professional and robust service for our partners schools. This will include supporting the visit rebooking process, helping collect school data and occasionally visiting schools as part of our follow-up process.
About you: We are looking for someone with experience working with young people, alongside strong communication, teamwork and organisational skills. You will be able to build strong relationships with young people and adults alike across a range of settings, influence and motivate others, and contribute positively to the wider vision and goals of the charity. Experience in a school, social work or similar setting would be helpful, as would experience of delivering inspiring practical sessions for young people or a specialism that would contribute to farm life.
Please see the full job description, desired experience and employee benefits by exploring the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date:16 July 2026
Ref 7384
Save the Children UK has an exciting opportunity for a customer focused individual with the ability to build relationships quickly to join us as a Supporter Care Advisor to provide outstanding customer service to our supporters.
This is a full-time temporary role until the end of Feb 2027.
Please note that due to the duties and nature of this work, the role will be based in our London-Farringdon office full time for the first few weeks, then there will be flexibility to work from home for 2 days per week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
This role sits within the Public Income and Engagement department in the Public Impact group whose purpose is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.
Public Income and Engagement deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.
About the Role
As a Supporter Care Advisor your role is to deliver outstanding service to our supporters, both proactively and reactively. This service should always meet or exceed the expectations of our supporters, so they are inspired to contribute to our work through donating, volunteering, and raising money and awareness for Save the Children.
Key Accountabilities will include:
- Answering a wide range of enquiries about fundraising and our organisation via telephone, email, letter and social media.
- Processing and recording single and regular donations.
- Recording all incoming and outgoing communications on our supporter database and adjacent systems.
- Track and record all incoming and outgoing communications on a contacts database.
- Listening to and proactively responding to and resolving complaints in line with the complaints policy.
- Proactively seeking out opportunities to go the extra mile to deliver exceptional service to our supporters.
- Adding value to supporter activity and fundraising plans by linking supporters with additional ideas and resources.
- Adding value to the Public Impact Group by capturing and sharing supporter trends and insights to help support strategy and decision making.
- Working with the Supporter Care team to explore and implement improvements to our processes, tools, and systems to enhance the overall supporter experience.
To be successful, it is important that you have:
- Experience of working in a customer/supporter facing environment.
- Experience of drafting written communication, tailored to engage different audiences.
- A ‘can do' attitude, who will enjoy the challenge of a fast-paced environment and will challenge themselves and their colleagues to always strive to improve.
- Excellent communication skills both verbal and written, be a great communicator and will relish engaging with and inspiring our supporters.
- A high level of attention to detail and take real pride in the quality of your work.
- The ability to work to tight deadlines, manage own workload and multi-task.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Thank you!
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We're currently seeking a proactive and high-capacity individual to support our Chief Executive Officer (CEO) and advance our mission. In this position, you'll play a critical role in ensuring the CEO can concentrate on strategic responsibilities while maintaining seamless communication with important contacts. This includes drafting and editing documents, diary management, providing support with event and travel logistics, and handling confidential and sensitive matters.
In addition to external tasks, you'll also play a key role in overseeing the CEO's day-to-day operations. This involves organising their schedule, managing expenses, minuting key meetings and providing other administrative support when needed. By managing the CEO’s time and workload effectively, you'll enable them to focus on critical tasks and leadership responsibilities. Your responsibilities will also include supporting the Board of Trustees, its committees and the Leadership Team, including organising meetings and taking minutes.
Excellent written and verbal communication skills are essential for this role, along with a passion for Bible Society’s mission and for building strong relationships. The ideal candidate will be a confident administrator who is capable of aligning actions and priorities with our strategic and operational goals and will have the confidence to guide others accordingly. Proficiency in Microsoft Office Suite and a range of social media platforms is required, as is the ability to travel domestically in the UK and work irregular hours as needed.
In essence, you'll serve as a vital bridge between the CEO and stakeholders, advancing the organisation's mission through clear communication, relationship-building and strategic support. If you enjoy a dynamic environment, excel at building relationships and share our vision, we want to hear from you. Join us in shaping the future of Bible engagement and making a real impact worldwide!
In order to apply, please provide your CV and a 250-word cover letter summarising your motivation and describing how the Bible has influenced your life. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences and motivations in your own words.
Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. There is an occupational requirement for the post-holder to be a practising Christian under The Equality Act 2010 (Schedule 9).
Interview date: The first round interviews are online on 4 August 2026, and the second round interviews will be held at our Swindon office on 11 August 2026.
Registered Charity
101 - 500
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.
Thank you!
We're hiring: Communications Manager
The Work Rights Centre is looking for a passionate communications or press professional to lead our agenda-setting media coverage. The successful candidate will develop and deliver our comms strategy, lead on media relations to amplify our impactful work, and devise strategic systems-change campaigns.
This is an ideal opportunity for a candidate with a strong sense of justice and storytelling background, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer enhanced pension, annual leave, parental leave and sick pay benefits.
- Pay: £38,000 - £42,000
- Contract length: Permanent
- Hours: Full-time (37.5 hours per week) or part-time
- Location: London hybrid (with possibility of remote-only for an exceptional candidate)
The role
You’ll set the strategic direction of our comms work, ensuring that it drives our strategic objectives, and lead the press office function. You’ll find the story potential in our legal and research work, and secure extensive media coverage through maintaining strong relationships with journalists from across the political spectrum. You will create and publish high-quality and up to date content across our website, newsletter and social media channels. This is a real opportunity to lead on all aspects of the communications function in an impactful organisation, and contribute to systemic change.
About you
We seek an enthusiastic and passionate professional with minimum 3-5 years experience in a dedicated communications or press role.
You will also have:
- A track-record of securing high-quality, agenda-setting media coverage.
- Good contacts across editorial boards.
- A track-record of successful delivery against comms objectives on social media.
- Experience developing, executing, and evaluating data-driven communication strategies.
- Strong understanding of the UK political and media landscape, with a sharp eye for reactive opportunities.
- Good knowledge of website and social media content management systems.
- Excellent written and verbal communication skills.
Please download the job description for full responsibilities and complete person specifications.
To apply send two samples of your recently published work, along with your CV and cover letter by the end of Sunday 9th August.
Registered Charity
11 - 20
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Thank you!
About the role
This is an exciting opportunity to join Bikes Beyond Bars, our award-winning prison-based bike mechanic training and bicycle refurbishment project.
You'll play a key role in helping men develop practical skills, confidence and qualifications that support a positive future after release. Working in our purpose-built, Cytech-approved workshop, you'll teach cycle mechanics, support learners to achieve accredited Cytech qualifications, and guide them as they refurbish donated bicycles that are returned to the community.
As one of two tutors, you'll inspire and motivate learners, adapt your teaching to individual needs, monitor progress, maintain high workshop and safety standards, and work closely with prison staff, volunteers and the wider Life Cycle team. You'll also contribute to quality assurance, record learner outcomes, and help ensure every refurbished bike leaves the workshop safe and roadworthy.
The role is both rewarding and challenging, supporting people from a wide range of backgrounds, but you'll be backed by an experienced team and have regular opportunities to share learning and best practice.
About you
You're an enthusiastic and skilled cycle mechanic who enjoys helping others learn and develop. You'll be able to build positive relationships with people from a wide range of backgrounds, motivate learners, and adapt your approach to meet individual needs.
You'll be organised, professional and confident working independently, with a commitment to maintaining high standards of safety, security and workshop practice. Most importantly, you'll share Life Cycle's passion for creating opportunities through cycling and be motivated by the chance to make a positive difference in people's lives.
Experience of working with challenging client groups, the cycle industry, or delivering recognised qualifications is desirable, as is a Cytech Technical Two, City & Guilds Level 2 or equivalent qualification.
Benefits
- 40 days annual leave
- Professional development opportunities
- Free annual bike service
- Staff discount on refurbished bikes (or Cycle to Work scheme for a new bike)
How to apply
Please apply via Life Cycle’s application form on their website.
Registered Charity
21 - 50
We’re a charity that transforms lives and the environment through cycling
The client requests no contact from agencies or media sales.
Thank you!
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join the team as we embark on the delivery of our 10 Year Strategy. You will directly contribute to this by supporting practice and policy change, helping to improve service provision, and by supporting other businesses and organisations to prevent and end homelessness too.
Location: Based in anyone of our Crisis Skylight Centres in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis’ Hybrid Working Policy. At least one day a week from your local Skylight, and additional external travel
About the role
As Crisis looks forward to the next decade, we have a clear vision of how homelessness can be prevented and ended in the UK. This will be achieved by securing the policy changes that will solve homelessness, by delivering services that end homelessness for people and places, and by building a community of people across Britain who are helping to end homelessness.
As Senior Partnerships and Practice Officer, you will support each of these areas. You will work alongside Crisis’ policy, communications, and campaigns teams in England, Scotland, and Wales, to further Crisis’ policy objectives and ambition through knowledge and practice examples.
You will support the development of Crisis’s own services across Skylight Centres informed by best practice identified internally and externally. This will include leading a Community of Practice within Crisis.
You will support communities across Britain that are helping to end homelessness, by building relationships with external organisations and supporting the development of tools and resources to enable them to end homelessness. For example, you will be directly involved in exciting projects like; developing a Built for Zero placed based approach in defined areas and supporting our charity partners such as Lloyds Banking Group on joint projects and to develop their approaches to preventing and ending homelessness too.
You’ll work alongside Crisis Homelessness Alliance signatories and other corporate partners supporting them to understand more about homelessness and how we can all play our part to prevent and end homelessness.
About you
To be successful in this role you will have great networking skills and be good at making relationships across a range of different sectors.
You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there.
You’ll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK. You’ll be able to identify barriers and themes and know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.
You’ll be passionate about change and seeing homelessness prevented and ended, with a drive and energy to shape the role to do this.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 19th July 2026 at 23:59
Interviews will be held W/C 3rd August 2026
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
As EA to the Chief Operating Officer (COO), this role has a primary focus in providing comprehensive administrative support to the COO, in collaboration with the wider Directors’ office team and the COO’s direct reports.
They will be responsible for delivery of smart and strategic diary management for the COO and handling administrative tasks on the COO’s behalf. This role will provide varying levels of support for the Finance & Audit Committee, NT Food & Drink Board, Enterprises Board, and the Financial Planning Group. This will be done in close collaboration with the key contacts (internal and external), including, where appropriate, acting as central point for preparation of related papers, meeting scheduling; comprehensive minute-taking may also be required.
A key organisational focus over the next year will be delivery of substantive capital and improvement works. The EA will play a central and strategic role in the organisation and oversight of the related administrative complexities.
In addition to having primary responsibility to the COO, this role will provide administrative support to the Legal team, including invoice and expenses management, and diary co-ordination where required.
The successful candidate will have the following:
- Considerable experience in an EA / PA or senior-level equivalent administrative capacity within an Executive environment (business or charity sector)
- Exceptional administrative and organisational skills, with a focus on complex and strategic diary management
- Excellent communication (in all mediums), interpersonal, and organisational skills, including building and maintaining key relationships in a senior space
- Proven experience in safeguarding sensitive and confidential information accordingly, with a core understanding of prioritisation
- Experience in formal minuting and report drafting
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Thursday 23rd July 2026 at 12 noon.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Caseworker Team Leader
We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.
We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? If yes, then we’d love to hear from you…
Position: 6829 Team Leader Casework
Location: Avon and Somerset/Hybrid
Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm
Contract: Permanent
Salary: £30,825
Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.
As the Team Leader you will:
- Be responsible for case management system audits and reports.
- Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
- Be responsible for allocating of work levels within and across the wider team and analysing statistics.
- Be responsible for safeguarding quality assurance and compliance with policies and procedures.
- Work with relevant managers to provide input to and ensure excellent delivery of the service.
- Support the team to manage caseloads completing comprehensive impact assessments.
- Be responsible for the line management of team members.
- Promote effective communication channels.
This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).
About You
You will need:
- An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
- An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- A practical understanding of the requirement for confidentiality and safe working practice.
- Experience of working in a challenging and changing environment.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
- Strong communication, negotiation and advisory skills.
- The ability to work without direct supervision.
- Substantial IT expertise with the ability to use a range of software.
You can view the full Job Description and Person Specification once you click to apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
- Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Thank you!
Are you passionate about helping people stay warm, safe and financially secure in their homes?
Job Title: Home Energy Advisor (Green Doctor)
Salary: £26,239 - £28,554 per annum
Hours: Full Time – 37 hours per week
Contract: Permanent
Location: Various locations across the North East (Sunderland, Gateshead, Newcastle and Durham)
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
We are recruiting for a Home Energy Advisor (Green Doctor).
Groundwork has an exciting opportunity within our Project Team for a Home Energy Advisor (Green Doctor). Our Green Doctor will support those in need across the region, engaging and offering practical support to people most at risk of fuel poverty, helping to make their homes more environmentally friendly and cheaper to run.
We are seeking someone who is a confident communicator who will engage with the community to deliver informal training and encouraging referrals to the Green Doctor programme.
This role requires a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same.
You will undertake assessments, fit practical energy saving measures and then offer energy saving advice to residents.
It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.
Appropriate qualifications in energy efficiency would be useful but not vital as we will provide full in-job training for the successful candidates.
Closing date: Thursday 23rd July 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Thank you!
To apply for this role please head over to our website and complete an application form.
Are you ready to supercharge our fundraising and bring bold, creative digital energy to the Community Hospice?
We’re on an exciting mission to grow our income, reach new supporters, and tell powerful stories of care and we need someone With an established brand and a relationship-focused fundraising strategy at the heart of our work, this is a fantastic time to join our Fundraising Team. You’ll have the opportunity to build meaningful connections with our supporters, strengthen long-term relationships and help grow the vital income that enables us to support people and families across our community.
The Individual Giving Fundraiser is a key role within a busy fundraising team,
responsible for maximising engagement and income through one-off donations, regular giving and in-memory fundraising. You’ll play a central role in creating thoughtful supporter journeys, delivering excellent stewardship and ensuring every supporter feels valued and connected to the difference they make.
This varied role combines relationship building, supporter care and fundraising activity
— from being the first point of contact for our individual giving supporters, to developing in-memory campaigns and events that celebrate and honour the lives of loved ones. You’ll work collaboratively across the hospice to create meaningful experiences that inspire continued support.
You’ll be a proactive and organised self-starter who understands what motivates
supporters and enjoys turning ideas into action. With excellent communication skills, a
calm approach under pressure and a passion for building relationships, you’ll help us
create lasting connections that make every moment matter.
Application deadline: Wednesday 15 July 2026 Midday
Interviews: TBC
Please note that only short-listed candidates will be contacted.
We reserve the right to close this job advertisement early if we receive a sufficient number of applications. To avoid disappointment, we encourage interested candidates to submit their applications promptly.
Thank you for your understanding.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about sustainability, community engagement, and helping people save energy?
Job Title: Energy & Retrofit Advisor
Salary: £26,239 - £28,554 per annum
Hours: Full Time – 37 hours per week
Contract: Initially fixed Term until 31 March 2027 (with the potential for extension)
Location: Various locations across the North East (Sunderland, Gateshead, Newcastle and Durham)
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the Role
We are recruiting for Energy & Retrofit Advisors.
Energy and Retrofit Advisors will provide energy and retrofit advice to homes across the region as part of the North East Warm Homes programme. Focussing on the private rented sector Advisors will work alongside staff within Local Authorities to develop and deliver support to engage our communities and stimulate retrofit activity.
Groundwork’s Greener Living team is growing, and we’re looking for passionate and community-minded Energy & Retrofit Advisors to join us as part of the North East Warm Homes Programme.
In this exciting role, you’ll help households across the North East improve energy efficiency, reduce fuel poverty, and access retrofit opportunities. You’ll work closely with Local Authorities, community organisations, and Groundwork’s Green Doctors to deliver advice, engagement activities, and practical support to residents — particularly within the private rented sector.
This is an excellent opportunity to make a real difference in tackling climate change and supporting vulnerable households, while developing your career in sustainability and retrofit advice. Although this is a fixed-term post, there’s potential for extension and professional growth within our expanding Greener Living team.
About You
We’re looking for someone who is:
- Passionate about sustainability, community engagement, and helping people save energy.
- An excellent communicator who can adapt their approach to suit different audiences.
- Organised and self-motivated, with the ability to work independently and as part of a team.
- Experienced (or interested in developing expertise) in domestic retrofit and energy efficiency advice.
- Willing to work flexibly, including some evenings and weekends when needed.
- Experience in community engagement, energy advice, or retrofit is desirable, but full training and support will be provided.
It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.
Closing date: Thursday 23rd July 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Thank you!
Help shape the future of learning at Woodgreen.
At Woodgreen, we're committed to creating a workplace where people can learn, grow and thrive and are looking for an experienced and forward-thinking Learning & Development Specialist to lead the next phase of our learning journey.
This is an exciting opportunity to influence how learning is designed, delivered and experienced across the organisation. You'll play a key role in developing management and leadership capability, embedding digital-first learning approaches and helping colleagues build the skills needed for the future.
Working closely with managers and subject matter experts, you'll create engaging learning solutions that are accessible, practical and aligned to organisational priorities.
You will;
- Lead the development and delivery of Woodgreen's Leadership and Management Programme.
- Design and implement engaging learning solutions using a blend of digital, self-directed and facilitated learning approaches.
- Create learning resources including videos, guides, toolkits, cheat sheets and e-learning content.
- Develop and maintain learning pathways and frameworks across the organisation.
- Work with subject matter experts to translate technical knowledge into effective learning experiences.
- Oversee mandatory and compliance learning programmes.
- Manage and develop our learning systems and digital learning platforms.
- Use data and insight to evaluate learning effectiveness and drive continuous improvement.
- Support the development of digital capability and the effective use of emerging technologies, including AI.
You'll be passionate about helping people learn and develop and excited by the opportunity to modernise learning through digital and blended approaches and will bring;
- Experience designing and delivering learning and development programmes.
- Experience creating digital learning content and resources.
- Knowledge of learning systems and learning technologies.
- Experience developing management and leadership capability.
- Strong stakeholder management and influencing skills.
- The ability to work with subject matter experts to build learning frameworks and pathways.
- A proactive, creative and solutions-focused approach.
to this role. At Woodgreen, every role contributes to our mission of helping pets and their people. In return, you'll have the opportunity to shape learning across the organisation, influence future capability and play a key role in delivering our People Strategy.
If you're excited by the opportunity to build modern, accessible learning that makes a real difference, we'd love to hear from you.
This is a full time hybrid permanent position working 37.5 hours per week. It is expected that the successful candidate will spend approximately one to two days per week at our Godmanchester site and will travel across our retail estate to deliver training as and when required.
The starting salary for this position is £36,665 - £44,812 per annum depending on experience. This is complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Registered Charity
101 - 500
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
The client requests no contact from agencies or media sales.
Thank you!
Salary: Officer, £36,353 - £38,536 per annum (pro rata) (depending on experience and skill level)
Contract length: 1.5 days a week/0.3FTE (working days flexible) for 2.5 years from August/September 2026 to the end of March 2029.
Location: London (Guildhall) with options for remote and flexible working.
Reporting to: The Roding Rises Project Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success, and as such, we employ staff from a diverse range of backgrounds. We believe this is crucial in ensuring that everyone has an equal opportunity and is not treated differently or discriminated against due to their characteristics. We value the voices of our individual employees and strive to work in a collaborative, innovative, and balanced way. The postholder must actively support this.
Purpose of the job
To work with Thames21’s Head of Finance and The Roding Rises delivery team to oversee the administration of The Roding Rises, a three-year project supported by The National Lottery Heritage Fund that aims to kick-start the revitalisation of the River Roding. This position will work alongside Thames21’s Head of Finance and The Roding Rises Project Manager to ensure that every day finance functions for The Roding Rises project operate efficiently and accurately. To successfully deliver this job, the postholder will have a strong eye for detail and have experience in budget management/bookkeeping to ensure funding claims and invoices are paid on time.
Main Duties and Responsibilities
• Track project costs against projected budget to ensure budget vs actual expenditure is effectively managed, raising concerns early with Thames21’s Head of Finance and The Roding Rises Project Manager.
• Complete The National Lottery Heritage Fund claims process at agreed intervals to ensure an appropriate cash flow.
• Assist with relevant reporting tasks back to project funders.
• Work with the Thames21 Head of Finance and Thames21 Finance Officer to ensure all payments are completed in a timely manner in line with internal financial processes and any outstanding payments are managed in line with the approved funding agreement/ project proposal documentation.
• Support The Roding Rises Project Manager with the administration of the Roding Grant Scheme.
• Support the development and integration of improved financial tracking and reporting processes across wider Thames21 teams.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times, the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
For more information and how to apply, please see the attached Job Description. Please apply through the Charity Job website.
The closing date for applications is 31 July 2026
Interview dates: Week commencing 10 August 2026 (subject to change)
We appreciate the time you took to apply for this role, and we understand that it can be disconcerting when you don’t hear back from a position you have applied for. However, due to the high number of applications we expect to receive, we are unable to respond to or provide feedback on individual applications. Nevertheless, we want to manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.
Please advise in your application if you are happy for us to contact you for any future opportunities that may arise, should you not be successful in this position.
No agencies, please.
Using money raised by National Lottery players, The National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage.
The Roding Rises is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are working with partners to bring communities together to restore, protect and deepen connections with the River Roding and its surrounding environment.
The Environment Agency is also supporting The Roding Rises through providing match-funding via its Water Environment Improvement Fund.
Please visit our website for more information about this project.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advocate
We are looking for a resilient and dedicated person to join the team in Avon & Somerset as an Independent Domestic Violence Advocate (IDVA) dealing with Adolescent and Child to Parent Violence (APV/CPV). The service provides support across the whole geography of Avon & Somerset.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability?
If yes, then we’d love to hear from you…
Position: 6820 Independent Domestic Violence Advocate
Location: Avon and Somerset/Hybrid
Hours: Part-time, 18.75 hours per week. Hours to be discussed at interview, worked between 9.30am - 5.30pm during Monday to Friday
Contract: Fixed Term to 31st March 2028
Salary: Qualified £14,791.50 per annum (FTE £29,583.00 per annum), Unqualified £13,876.00 per annum (FTE £27,752.00 per annum)
Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment.
You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline. If further funding became available there may be an opportunity for more hours.
Key responsibilities:
- Identify and assess the risks and needs of APV/CPV victims.
- Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service.
- Deliver individually appropriate tailored support and information, advocacy, and practical support.
- Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe.
- Develop individual safety plans to meet victim’s needs as identified in the risks and needs assessment.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Work within the legal framework relating to the protection of children and vulnerable adults.
- Providing advocacy and information to victims.
- Support the empowerment of the victim.
About You
You will need:
- A good command of the English language both verbally and in writing.
- A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims.
- Understand the principles of risk assessment, safety planning and risk management.
- Understand Safeguarding issues and the legal responsibilities surrounding these issues
- Direct service delivery experience to victims of domestic abuse or APV/CPV
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands
- Strong crisis management skills and the ability to deal with stressful and difficult situations
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You can view the full Job Description and Person Specification once you click to apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP