Entry level jobs

The Role
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.

A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.

This is a fully remote role, but will require some regional travel so applicants should live in the North West of England (Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside) and possess a driving licence and have access to a car.
 
 
What you'll do
 

• Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
• Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
• Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
• Develop and maintain effective relationships with professionals and organisations that support deaf children.
• Attend both in-person and online events to provide information and advice tailored to different audiences.

 
What you'll need
 

• Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
• Experience providing information and advice to families and young people, both digitally and face-to-face.
• A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
• An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Are you passionate about creating meaningful supporter experiences and building long term engagement?

Age UK is reviewing and improving its legacy stewardship journey, and we're recruiting a Senior Direct Marketing Executive (Legacy Stewardship) to play an important role in this work. You'll help shape and deliver an enhanced stewardship programme, ensuring legacy supporters receive thoughtful, personalised and relevant communications. This is a great opportunity to contribute to strengthen how we engage with our valued supporters and grow Legacy income.

Please note that due to the Hybrid nature of this role, the successful applicant will be required to work from our central London office near Tower Hill, once a week (currently Thursdays) but more frequently if required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK Grade 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Proven successful experience in direct marketing. A, I
* Proven successful experience of budget management and campaign forecasting. A, I
* Excellent written and verbal communication skills, including the ability to carry out presentations and produce written documents to a high standard. A, I
* Proven successful experience of managing internal and external stakeholders through various processes including sign off. A, I
* Build great working relationships with internal teams to encourage a culture of collaboration A, I

Skills and knowledge
* Proficiency in project management, with the capability to coordinate complex schedules and handle competing priorities A, I
* Manage multiple internal and external stakeholders, with a dedicated focus on relationship management A, I
* A strong understanding of Fundraising Codes of Practice and Guidelines A

Personal attributes
* Passion for creating a brilliant supporter experience and having a supporter-led mindset A, I
* Build positive and collaborative relationships across the Age UK network including national and local Age UKs A
* Demonstrate empathy and understanding for the issues faced by older people A, I

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

* Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)

* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

* Car Benefit scheme, Cycle to Work scheme

* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)

* Blue Light Card scheme

* You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The Role
We are looking for a Education & Early Years Senior Adviser to use your expertise to influence professional practice, systems and policies to improve outcomes for deaf children in early years and education. You will champion Family Centred Early Intervention (FCEI) Principles both internally and externally and embed learnings from the latest research on meeting the needs of deaf children.  
 
What you'll do

• Use your expertise to influence professional practice, systems, and policies to improve outcomes for deaf children in early years and education.
• Champion Family Centred Early Intervention (FCEI) principles internally and externally.
• Embed insights from the latest research to meet the needs of deaf children.
• Focus primarily on England, with flexibility to support UK and international contexts using transferable expertise.
• Engage with the education sector and represent NDCS at key forums (e.g., BATOD, NATSIP).
• Collaborate with external partners to strengthen impact and reach.
• Work with the Activate Chapter to develop strategic resources for decision-makers, including policy materials and consultation responses. 

 
What you'll need

• Deep understanding of early years systems and support for children with disabilities and additional needs.
• Appreciation of devolved systems and ability to represent NDCS in forums across the UK.
• A collaborative mindset and commitment to improving outcomes for deaf children.
• Capability to adapt within a changeable environment.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

Experienced Social Worker – NHS Pathfinder Partnership
 

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma but who present with additional complex mental health needs.

Key responsibilties:

- They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.

- The post-holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate.

- They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work.

- The post-holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey.​

- They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills.

Benefits:
- Flexible working TBC

- Generous annual leave (30 days a year exc. BH)

- Pension contributions

- Reasonable travel expenses

- Free on-site parking

#social work #social worker #support work #support worker #nhs #social work

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

To work collaboratively as part of Unseen’s service team to deliver a range of high quality support to vulnerable adults across the Southwest, based within our safehouses you will support service users and be responsible for the health and safety of the house.

This post is exempt of the Sex Discrimination Act 1975; applicants must be female.

To apply: 

• Please complete the application form attached. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 8 February 2026.

Interviews will likely be held around the week of 16 February 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenk. org. 

We are looking for someone to provide proactive, high-level, administrative and matter-management support to fee-earners at Edward Connor Solicitors, to maximise the effective use of their time and resources. Could you help our fee-earners provide clients with a positive and streamlined experience?

This is a full time role (35 hours) although part time working will be considered. You can either be based in Market Harborough office or combine home-working with regular travel into the Market Harborough office when required.

There is an occupational requirement that the job holder must be a Christian in full agreement with our Basis of Faith.

About the Project:

From Past to Present is an oral history project which will collect and share personal stories of people with learning disabilities and the professionals who worked with them in Kent, focusing on how support surrounding relationships and sexuality have changed in the past four decades. The project will train social care staff to become oral history interviewers, record interviews, and share this heritage through a public exhibition, events and a professional creative performance. The project is supported by the National Lottery Heritage Fund and delivered in partnership with a range of local organisations.

About the role:

We are looking for a proactive and organised Project Manager to lead the From Past to Present project on a fixed term contract (22 months). This is an exciting opportunity to coordinate an inclusive oral history project that brings together multiple partners and celebrates the stories of people with learning disabilities.

You will oversee timelines, budgets, and outputs, making sure everything runs smoothly and meets funder expectations. You will manage a small team, work closely with partners, and ensure that all materials, from the website to public events, are clear, accessible, and reflect the values at the heart of the project.

This role is perfect for someone with strong project management skills, knowledge of social care, and experience working with people with learning disabilities. A background in research, or community projects would be an advantage.

Hours:

This is a part-time role, 22.5 hours per week, with flexible working arrangements. Some evening or weekend work may be needed for events, but we will always plan ahead and support you to balance your time.

Location:

Hybrid working is available. You will work from your home in Kent and attend in person activities at locations including Maidstone and Canterbury. Travel across Kent will be part of the role and therefore a driving licence and access to your own vehicle is desirable.

About You:

You are organised, confident, and passionate about inclusion. You have experience managing projects and budgets, building partnerships, and working with people with learning disabilities. You can lead a team, communicate clearly, and keep everything on track.

You will need:

· Strong project management experience

· Knowledge of social care and the rights of people with learning disabilities

· Excellent organisational and communication skills

· Experience managing budgets and reporting to funders

· Ability to travel across Kent

It would be great if you also have experience in research and creating accessible materials, but this is not essential.

Closing date 29 January, interviews will take place the following week via Teams.

Please note we are reviewing applications as they are received and reserve the right to close this post early, therefore we encourage you to apply early if you are keen to be considered.

Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a guaranteed interview scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. If you consider yourself to have a disability or long-term chronic health condition or if you require any adjustments/support during the application/selection process, please contact us so that we can discuss your needs with you.

Project Worker – Lochlan’s Legacy

Part Time: 21 hours per week

Salary: £15,600 gross per annum

Location: Scotland-wide

Lochlan’s Legacy is a Scottish charity supporting young people living with Type 1 Diabetes through education, sport, and youth empowerment. We are seeking a motivated Project Worker to support delivery of our national programmes and strengthen our community impact.

ABOUT LOCHLAN’S LEGACY

Lochlan’s Legacy works to improve understanding of Type 1 Diabetes, reduce stigma, and empower young people to live confidently and actively. Our work is rooted in youth voice, education, and community partnership.

JOB DESCRIPTION

Purpose of the Role

The Project Worker supports the delivery and growth of Lochlan’s Legacy programmes across Scotland.

Key Responsibilities

• Deliver School Education Programme sessions

• Support T1D & Me youth voice group

• Assist CPD course delivery and coordination

• Support Inspirational Athlete initiatives

• Promote the charity at events

• Support partnerships and funding activity

• Maintain records and evaluation data

• Follow safeguarding and GDPR requirement

PERSON SPECIFICATION

Essential

• Experience working with young people or communities

• Strong communication and organisation skills

• Safeguarding knowledge

• Digital literacy

• Inclusive values

Desirable

• Knowledge of Type 1 Diabetes or lived experience

• Education or health promotion experience

• Sport or youth leadership experience

TERMS & CONDITIONS

• 21 hours per week- flexible working pattern including evening and weekend.

• £15,600 gross

• Scotland-wide delivery

• PVG required

• Travel expenses reimbursed-own transport desirable due to travel requirements.

EQUALITY, DIVERSITY & INCLUSION

Lochlan’s Legacy welcomes applications from all backgrounds and values lived experience.

SAFEGUARDING STATEMENT

Lochlan’s Legacy is committed to safeguarding children and young people. All staff must comply with Scottish safeguarding guidance and PVG membership.

Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)

About the role

St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:

• Diversify our income generation model
• Increase voluntary income by 15% across restricted and unrestricted funding

This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.

You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.

Key responsibilities

Trusts & Foundations

• Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
• Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
• Provide excellent stewardship to funders, including reporting, meetings, visits and events
• Coordinate internal and external stakeholders to produce strong funding bids
• Work collaboratively with frontline teams to develop service delivery models and budgets
• Identify innovative ways to grow unrestricted income

Individual Giving & Legacy

• Manage and deliver the Individual Giving and Legacy strategy
• Grow income through single and regular giving appeals
• Work with the Communications team to develop and launch two national or local fundraising appeals per year
• Identify and engage Ambassadors and Patrons to increase reach and impact

Campaigns, systems & finance

• Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
• Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
• Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
• Work closely with Finance to set, monitor and review budgets

Organisational responsibilities

• Uphold confidentiality, data protection and IT security policies
• Promote equality, diversity and inclusion across all areas of work
• Demonstrate commitment to St Giles’ lived experience approach and values
• Support sustainable and environmentally responsible working practices
• Represent St Giles at fundraising and community events

About you

Experience & knowledge

• At least two years’ experience working in a charity fundraising environment
• Proven track record of securing and/or managing five-figure grants
• Experience managing fundraising databases
• Experience planning and delivering fundraising appeals
• Strong understanding of fundraising regulations, GDPR and best practice
• Knowledge of anti-discriminatory working practices

Skills & abilities

• Excellent relationship-building and stakeholder engagement skills
• Outstanding written and verbal communication skills
• Ability to write compelling, audience-focused applications and reports
• Highly organised, proactive and able to work to deadlines
• Strategic thinker with creative ideas to engage donors
• Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva

Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.

You will also:

• Show commitment to the long-term success of St Giles
• Be adaptable and willing to take on ad hoc tasks when needed
• Act with integrity and professionalism
• Demonstrate a positive attitude towards lived experience models
• Respect and champion the values and ethos of St Giles

Our values

• Positively – Empowering
• Persistently – Supportive
• Flexibly – Creative
• Proactively – Empathic
• Actively – Inclusive
• Clearly – Communicating

Closing date: 4 February 2026

Interview Date: 12 February 2026

A Basic DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Overview

Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.

Role summary

The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.

The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents. 

Key Responsibilities

• Regularly attend community events throughout Wokingham Borough
• Create quarterly reports to articulate the work of the postholder.
• Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
• Signpost organisations to Involve’s Core Services
• Signpost residents to Involve’s Wellbeing Services
• Support Community Navigation attending outreach events
• Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
• Keep the Wellbeing Services up to date with new or changing community groups & services
• Support the Hub Coordinator and fellow site users when onsite

Key responsibilities for the community and VCS organisation

• Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
• Host Involve’s Charity & Community Networking Events for Wokingham Borough
• Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
• Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
• Support organisations and community groups with basic governance enquiries
• Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment

 

 

Essential experience, skills and attributes

• Knowledge of the local area and services
• Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
• Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
• Reliable with a mature disposition and a caring nature
• Capable of maintaining appropriate written records
• Awareness of confidentiality and data protection
• Ability to work proactively on your own initiative as well as part of a team
• Awareness of health and safety and lone working issues for self and others
• A commitment to equal opportunities
• Effective problem solving and negotiation skills
• Good written and verbal literacy with ability to engage confidently, employing actively listen skills
• Sound IT skills, particularly office 365 applications
• Personal commitment to improving own knowledge and skills
• Requirement to undertake training, including safeguarding and any other appropriate learning
• Requirement to work to all Involve policies
• Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough

NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.

We're looking for an organised and proactive Individual Giving Executive to join our team. In this role, you'll manage a variety of campaigns across channels such as direct mail, telephone, digital, and face-to-face.

You'll be responsible for planning and delivering campaigns from start to finish—developing briefs, liaising with agencies and suppliers, coordinating production, and analysing results to inform future activity. This is a fantastic opportunity to build your skills in project management and marketing while working collaboratively with internal teams and external partners to achieve fundraising goals. If you're detail-oriented, ambitious and want to contribute to life-changing work, we'd love to hear from you.

We’re looking for an Out of Hours Activity Coordinator to be responsible for the development and delivery of our out-of-hours services. 

You will be creative and motivated, and will inspire the people we support through a range of activities and new opportunities, building upon our current offer. 

This role reduces social isolation and loneliness for disabled adults and children by creating new evenings and weekend opportunities. We’ll also look to you to create a brand for these new, standalone services which are designed with people who use our services and our co-production team.

Hours: 18 hours per week.

For more information about the role and to apply, please visit our jobs page.

Closing date: 2 February 2026. 

Interview date: from 9 February 2026. 

Maternity Leave Cover (1 Year Fixed Term)

The Day Service Lead is crucial in supporting the daily operations of our day services programmes, providing essential assistance to individuals in our care.

This position involves working closely with the people we support and their parent/carers to enhance their well-being, promote independence, and facilitate engaging activities and new opportunities by being creative and inspiring and motivating people.

As a Day Service Lead, you will support, encourage and guide a team of Day Service Assistants, lead by example, and share good practice through your own service delivery.

Hours: 19.5 hours per week, Monday to Wednesday, from 9.30am to 4.00pm.

For more information about the role and to apply, please visit our jobs page.

Closing date: 2 February 2026. 

Interview date: from 9 February 2026. 

Norfolk Wildlife Trust are seeking Visitor Experience Leads to deliver exceptional visitor experience as well as ensuring every guest feels welcome and inspired to support nature.

Visitor Experience Leads
Salary: £26,121 per annum FTE
Contract type: Permanent
Working hours: Part time, 30 hours (4 days)
Locations:

• Cley Marshes, Cley next the Sea, Norfolk, NR25
• Hickling Broad and Marshes, Hickling, NR12

Join Norfolk Wildlife Trust as a Visitor Experience Lead!

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.

About You and the Role

In this role, you’ll lead the delivery of an exceptional visitor experience at our centres, ensuring every guest feels welcome and inspired to support nature.

You’ll oversee day-to-day operations including retail and ticket sales, membership recruitment, and volunteer coordination, while maintaining high standards of safety and service. This is a hands-on position requiring strong communication, organisational skills, and a passion for wildlife. Flexibility to work weekends and occasional travel between sites is essential.

In return, we offer a competitive benefits package.

The closing date for applications is 5pm on Friday 6th February.
Initial interviews are likely to take place on the 13th February 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities.

Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please.