Entry level jobs
Job Title: Investment Associate
Reports to: Investment Director
Grade and Salary: £50,400 - £55,000 based on experience
Contract: Full time; Permanent
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
The opportunity:
We have a unique opportunity to accelerate your career in Social Impact Investment through Better Society Capital’s Investment Associate Development Programme. Whilst playing a key role as part of a dynamic and supportive team, you will develop your impact investment management skills, knowledge of social issues and your strategic and design thinking in order to help solve some of the UK’s most entrenched social issues.
This is an exciting time to join BSC as we begin delivering our strategy for 2025-30, building upon what we have learnt since we started our impact investing journey in 2012. Our team comes from a wide range of backgrounds, and are driven by transforming the way mainstream financial markets help deliver deep and lasting impact on people in the UK.
If you are someone who shares our passion to improve people’s lives, and who is enthusiastic about designing and developing creative solutions to complex problems, we would love to hear from you.
What you will do:
Help us make and manage investments through research and analysis, including:
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Undertaking research and detailed analysis to help us understand social issues and market gaps where social impact investment can help support a solution, within our market systems (social property, social lending, impact venture and social outcomes); synthesize and present these; and monitor relevant market data and update the team on relevant developments in the market systems, for example related to the issues, asset classes and policy areas.
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Undertaking supplementary analysis of performance, benchmarks and other research that helps enhance our understanding of performance of the portfolio.
Support prospective investments through our investment process across our market systems, including:
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Undertaking detailed investment analysis, including of the market, the prospective investee, and the financial, social impact and systems change cases;
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Assisting in preparing and presenting investment recommendations to our Investment Committee;
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Project management such as ensuring the consistent application of our investment process and the tracking of new investment opportunities in the pipeline; and,
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Helping deal leads and legal team negotiate legal documents and close transactions.
This will likely involve specialising in one market system for a period of time.
Support management of our existing portfolio investments, including:
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Supporting and co-ordinating fund manager reporting of that helps BSC to assess the contribution of the investments to our systems change, impact and financial goals across our portfolio and in the relevant market system
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Undertaking data gathering, aggregation and detailed analysis to evaluate impact and financial performance across portfolios of investments in our market systems, including working with fund managers on individual investments
Systems change agent
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Supporting delivery of key strategic projects in BSC’s market systems, including through project management
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Supporting our engagement work with investors and with charities and social enterprises to deliver on our market system goals, for example helping to co-ordinate networks and events in partnership with Investment Networks and Engagement teams .
Team and approach
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Helping to build a world class social impact investment team and approach at Better Society Capital, such as acting as a champion for part our investment management approach or being part of a working group to deliver a strategic priority
-
Contributing to organisation-wide initiatives that help us deliver our mission such as working groups to improve the way we work or how we engage with certain stakeholders.
What you will bring:
Skills, Abilities and Attributes
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Structured thinker - able to deal with complexity and uncertainty
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Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player - Flexible and willing to work with and contribute to a team
-
Self-starter - able to work under own initiative and source new opportunities
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Relationship management – excellent interpersonal skills and able to build relationships at all levels
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A confident and effective communicator when writing and speaking
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Hunger for continued learning and development, including developing others
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Experience
Experience (essential)
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A passion and demonstrable commitment to improving lives in the UK
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Experience of undertaking detailed analysis of social issues and/or financial considerations
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Work experience that faces the financial, social or public sector
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Proven relationship building and influencing skills
Experience (desirable)
-
Work experience in social impact investment
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Proven project management skills
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Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 10th May 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover:
- Context: Where were you working and what was the goal?
- Your role: What were you personally responsible for?
- Two key decisions you made: What options did you consider, and why did you choose the path you did?
- Impact: What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.).
- Looking back: What, if anything, would you do differently now, and why?
Your CV will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
NB we screen for answers and CVs generated by Gen AI. To get a 5 star score, we ask that your statement and CV are authentic and reflect your own knowledge, skills and motivations.
Interviews
Initial Screening calls: w/c 18 May 2026
Round 1 virtual interviews: w/c 01 June 2026
Round 2 in-person interviews: w/c 08 June 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Job Title: Investment Manager
Department: Investment
Reports to: Investment Director
Employment Type: Full-time, Permanent
Salary: £61,500 to £67,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2011, we have helped the UK's social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty.
BSC manages £634m of its own investments as well as acting as a portfolio manager for the Schroders BSC Social Impact Investment Trust managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.
BSC has built a market leading impact investment approach. In 2025 BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top-quartile across all 8 dimensions of the Operating Principles for Impact Management.
The opportunity:
We’re recruiting an Investment Manager to identify, assess and manage impact investment opportunities. You will also work with other teams to help develop the social impact investment market in the UK, working with investors, social enterprises and government.
We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes, direct exposure to our Investment Committee, and collaboration with sector-leading specialists.
If you’re passionate about using investment to help improve people’s lives, we want to hear from you.
What you will do:
Support the development of new investment opportunities, including:
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Helping identify social issues or market needs where social impact investment can be an important part of the solution;
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Helping develop creative and innovative solutions to these identified social issues including building collaborative partnerships with diverse stakeholders including investors, charities and government.
Lead prospective investments through our investment process, including:
-
Project and relationship management, including supporting pipeline development and tracking;
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Undertaking detailed investment analysis, including of the market, the prospective investee, and the financial, social impact and systems change cases;
-
Supporting the structuring of prospective investments;
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Preparing and presenting investment recommendations to our Investment Committee;
-
Helping negotiate legal documents and close transactions.
This role will start in either our social lending & ventures areas with the potential to rotate across asset classes over time.
Manage a number of our existing portfolio investments, including:
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Working with the fund managers to evaluate and manage their financial and social impact performance;
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Supporting and co-ordinating fund manager reporting to enable us to assess the contribution of the investments to our systems change, impact and financial goals across our portfolio and in the relevant asset classes;
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Supporting the design and undertake of analysis on impact and financial performance across portfolios of investments, including across asset classes and impact themes.
Systems change agent:
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Supporting the development and delivery of key strategic projects in BSC’s asset classes and strategic areas of focus, moving towards leadership of strands depending on experience and learning over time
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Managing relationships with and help the long-term business development of fund managers
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Supporting our engagement work with investors and with charities and social enterprises to deliver on our strategic goals
Team and approach
-
Helping to build a world class social impact investment team and approach at Better Society Capital, including acting as a champion for part of our impact investing approach or being part of a working group to deliver a strategic priority.
-
Contributing to organisation-wide initiatives that help us deliver our mission such as working groups to improve the way we work or how we engage with certain stakeholders.
What you will bring:
Qualifications & Experience
Essential:
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A passion and demonstrable commitment to improving lives in the UK
-
Experience of undertaking and communicating detailed analysis of complex problems
-
Experience developing solutions to complex problems
-
Work experience that faces the financial, social or public sector
-
Proven relationship building and influencing skills
Desirable:
-
Work experience in social impact investing
-
Proven project management skills
-
Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Embody Better Society Capital core values:
Ø Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
Ø Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
Ø Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
Ø Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
Ø Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to apply:
Closing Date: 11.59pm on Sunday 10th May 2026
Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:
Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover:
- Context: Where were you working and what was the goal?
- Your role: What were you personally responsible for?
- Two key decisions you made: What options did you consider, and why did you choose the path you did?
- Impact: What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.).
- Looking back: What, if anything, would you do differently now, and why?
Your CV will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.
Interviews
Initial Screening calls: w/c 18 May 2026
Round 1 virtual interviews: w/c 01 June 2026
Round 2 in-person interviews: w/c 08 June 2026
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.
If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.
You can find out more about our recruitment approach here
Other terms
Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.
Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
We have an exciting opportunity for someone with excellent administrative skills to join the staff of a social enterprise. The core function of this role is to support the Business Development and Casework teams with a wide range of administrative and support duties in order to facilitate the smooth delivery of all business operations. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be skilled at providing a range of business support or administrative functions, with good interpersonal skills and experience of working in a similar role supporting a team.
The successful candidate will be able to establish a good rapport with colleagues and stakeholders in a professional and constructive manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
Main Duties
1. To provide a wide range of organisational and administrative duties to the Business Development and Casework teams as directed, in order to facilitate smooth running of all business systems and operations, ensuring that administrative activities are carried out in accordance with company policy and procedures.
2. Providing operational support to Business Development team, including setting up new cases on CRM system, setting up client contracts, arranging consultations and liaising with Business Development and Casework colleagues to ensure the smooth running of business services.
3. Managing various email inboxes, triaging incoming messages and responding to emails from clients and professionals.
4. Requesting care and/or clinical records, following up on record-requests, checking and processing incoming digital and hard copy records ready for the casework team.
5. Providing operational support to the new client pipelines including processing voicemail enquiries and incoming referrals from the Information and Advice teams.
6. Operating and maintaining CRM, database and filing systems.
7. Providing accurate formatting support to the Casework team, in line with Beacon’s brand guidelines.
8. Supporting the casework team with case administration including requests for records and printing and posting letters.
9. Collecting, processing and distributing post.
10. Supporting the organisation of travel arrangements for Caseworkers.
11. Sharing the general administration of the business as part of the Operations team, including managing stationary stock levels and ordering literature and supplies.
12. Keep operating procedures under review to identify areas of potential development and / or improvement and make recommendations.
13. Attending line management, supervision and team meetings as appropriate.
14. Archiving.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we are in the process of developing our 2027-2030 strategy. As our Engagement and Events Co-ordinator (Devon and Cornwall), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our resources and delivering our programme of online events.
You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with more people living with arthritis to support them to self-manage their condition.
Key Responsibilities
Community Outreach & Engagement
- Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
- Organise and deliver community presentations and outreach activities to promote Arthritis Action's services and resources.
- Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented groups across the region, including rurally isolated and low-income communities.
- Consolidate findings from the community outreach work into a report by the end of the fixed term contract.
Networking & Relationship Building
- Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
- Represent Arthritis Action at regional events.
- Support collaboration across projects and teams to maximise impact.
- Identify opportunities to work with local volunteers to help raise awareness of Arthritis Action.
Events
- Help promote attendance at our online groups and events to those living in Devon and Cornwall.
- Support the delivery of our programme of online Groups and Events.
- Assist in gathering feedback to help evaluate this service.
General Duties
- Maintain up-to-date records, including inputting data into the organisation’s database.
- Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
- Carry out other duties appropriate to the role as required.
Person Specification
Experience & Skills
Criteria
Proven experience in community engagement or outreach: Essential
Strong project management and organisational skills: Essential
Excellent verbal and written communication skills: Essential
Proficiency with Microsoft Office and video conferencing tools: Desirable
Confident in group facilitation and public speaking: Essential
Ability to research and establish partnerships: Essential
Experience using a charity database: Desirable
Experience delivering training content: Desirable
Experience working as part of a small team: Desirable
Experience of working with volunteers: Desirable
Essential Personal Attributes
- Excellent interpersonal and customer service skills
- Self-starter with the ability to work independently
- Collaborative team player with a positive, proactive attitude
Location & Travel
This is a home-based role located within the Devon or Cornwall region. The post requires frequent travel throughout the region, and candidates must have access to their own vehicle. All reasonable travel expenses will be reimbursed.
What We Offer
- 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
- 7.5% employer pension contribution (with 2.5% employee contribution)
- 24/7 access to an Employee Assistance Programme
- Cycle to Work Scheme
- Annual Eye Tests
How to Apply
Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Devon/Cornwall region.
Deadline for applications: 30th April 2026 at Midday.
We may close applications early if sufficient interest is received, so we encourage early submissions.
- First interviews will be held via Zoom the week commencing 4th May 2026
- Second interviews will be held on Zoom and are TBC
Equality, Diversity & Inclusion
Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.
Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.
In order to process the application we will require both a CV and cover letter.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Job Title: Employment Consultant (Northeast VALOUR)
Location: Home-based (within 1 hour travel to Durham) with regular travel across the Northeast
Salary: £33,174
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.
We have been successful in becoming a delivery partner within the national VALOUR initiative, supporting the employment strand of the programme. This enables us to widen our impact for veterans and their families by ensuring individuals are supported into meaningful and sustainable employment, using an approach that is tailored to their specific needs.
We are seeking a passionate and person-centred Employment Consultant to join our team to deliver VALOUR in the Northeast. This is a role for someone who believes in potential, not limitations – someone who can walk alongside clients with empathy and determination, empowering them to take ownership of their employment journey.
You’ll provide tailored information, advice and guidance to help veterans secure meaningful and sustainable work, managing a diverse caseload with care and professionalism. Using coaching, mentoring and strengths-based approaches, you will help individuals identify their goals, build resilience and move confidently towards lasting employment outcomes.
Collaboration is at the heart of this role. You will develop strong partnerships with regional organisations to generate referrals and address wider barriers such as mental health, housing or addiction, while also building strong relationships with local employers to create real opportunities for your clients, and sharing best practice with your colleagues in the team.
With a strong understanding of local labour markets and safeguarding practices, you’ll maintain high-quality case records, contribute to continuous improvement, and actively participate in team development. Adaptability, initiative and resilience are key, as we respond to the evolving needs of our clients and the communities we serve.
Why The Poppy Factory?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of delivering a community-based service in your region, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.
For an informal conversation to find out more about this role, please call Keiron Coombs.
The closing date for this vacancy will be 2 May 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 8 May 2026, with second stage interviews scheduled for 13 May 2026. Please ensure you are available on these dates, as it’s not always possible to reschedule.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
165 King’s Cross Road is at the frontline of Camden’s response to rough sleeping. As a 16-bed short stay service, it’s more than accommodation – it’s a critical turning point. As a Resettlement Worker, you will make sure that time spent here leads somewhere meaningful.
You’ll work with people who are navigating multiple disadvantage – including mental and physical health challenges, substance use, and contact with the criminal justice system. Your role is to turn crisis into momentum. Through high-quality assessments, personalised move-on planning and creative problem-solving, you’ll support clients to secure safe, appropriate accommodation and take their next steps towards independence.
Resettlement is not just about finding a room. It’s about widening options, challenging barriers and advocating for people who may struggle to access housing on their own. You’ll build strong relationships with housing providers, the private rented sector and pathway services, navigating local connection rules and housing systems with confidence and persistence.
Your impact will be tangible. Every sustainable move-on frees up a bed for someone in crisis. Every successful tenancy reduces the risk of a return to rough sleeping. This is a role for someone who is organised, proactive and driven by outcomes - someone who believes that short stay should truly mean short stay.
If you’re ready to be part of decisive, coordinated action to end rough sleeping in Camden, we’d love to hear from you.
About you:
- You have experience supporting people facing homelessness and multiple disadvantage, with a strong understanding of the Recovery Model and strengths-based practice.
- You understand housing pathways and/or the private rented sector and can confidently navigate move-on options.
- You are skilled at completing high-quality risk and needs assessments and translating them into clear, SMART resettlement plans.
- You build strong partnerships with statutory and non-statutory services, advocating effectively on behalf of clients.
- You’re organised, confident with recording systems and numeracy tasks (e.g. budgeting, rent accounts, benefit calculations), and able to balance competing priorities in a fast-paced service.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
Our Service Managers play an essential role in the operational delivery of SIFA Fireside’s vision, being responsible for the day-to-day management of our service delivery. This role is one of three service managers who are responsible for line management of our service leads and overall delivery to meet the contractual requirements of the services we operate.
SIFA Fireside is the main Support Centre for adults in Birmingham experiencing or at risk of homelessness. We operate a range of services spanning rough sleeper provision, prevention, recovery from homelessness and tenancy sustainment. Below is an indication of the support we currently provide:
- Intervention Support for those experiencing Rough Sleeping
- Exempt Accommodation Navigator Service
- Adult Lead Worker Service to improve community engagement and sustain accommodation
- Recovery Programme
- Co-Production
- Restricted Eligibility and Non-UK National Support
- Peer Support and Befriending Service
Reflecting SIFA Fireside’s key values – Courageous, Dynamic, Supportive, Inclusive – the post holder will routinely achieve standards of excellence in all areas of service delivery through diligent monitoring, recording and reporting, and by ensuring all team members are fully supported, committed, knowledgeable and performing at a high level of competence.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
Close Date: 17th May 2026
Location: Cross site - Erdington & Selly Park Hospices
Hours: 37.5 per week
Salary: Clinical Band 6, £37,002- £44,557
DBS Requirement: Enhanced
Make a meaningful difference where it matters most
At Birmingham Hospice, we support people living with life‑limiting illness to live as well as they can - and we walk alongside their families during some of life’s most challenging moments. We are now looking for a Specialist Palliative Care Social Worker to join our compassionate, expert team across our Erdington and Selly Park sites.
About the Role
As a key member of our multidisciplinary team, you will deliver high‑quality, person‑centred social work support to patients, families, carers and communities. You’ll provide skilled emotional, practical and safeguarding support, helping people navigate complex situations with dignity, empathy and professionalism this is in addition to supporting hospice staff.
Key responsibilities include:
· Delivering a coordinated family support service across both hospice sites
· Working closely with the Senior Social Worker and wider MDT to ensure holistic care
· Providing expert support around emotional wellbeing, care planning and practical needs
· Championing best practice in palliative and end‑of‑life care with internal and external partners
· Applying your expertise in safeguarding, the Mental Capacity Act, DoLS and related legislation
· Completing assessments and applications for Social Care and Fast‑Track CHC packages to enable timely support
· Providing education around safeguarding, mental capacity and DOLS
About you:
· You’ll be a skilled, compassionate social worker who brings professionalism, warmth and integrity to your practice.
· Be a registered Social Worker with Social Work England (registration number required on application)
· Be a car owner and will hold a full, clean driving licence
· Be an authentic, open communicator who works inclusively and values diversity
· Have experience or a strong interest in working within palliative or end‑of‑life care settings
Why Join Us?
· Be part of a forward-thinking, values-driven charity
· Enjoy a generous benefits package including enhanced annual leave
· If coming from the NHS or another hospice continuous service benefits for pension and annual leave
· Make a real difference in people’s lives when they need it most
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
The Children’s Book Project is a registered charity that directly tackles inequalities in well-being, self-esteem and educational outcomes in childhood by gifting beautiful, contemporary books to young people with very few books of their own. We have now gifted over two million pre-loved, carefully curated books to children across the UK via schools, foodbanks, prisons and women’s groups, ensuring the relevance and appeal of every book we gift.
Join us as Volunteer Manager and you’ll help transform childhoods through book ownership. In this vital role, you will recruit, inspire and coordinate a diverse team of volunteers across three regional hubs, each team charged with running impactful corporate volunteer events. Your energetic leadership will foster a vibrant community, ensuring effective recruitment, training, and retention. If you thrive in a dynamic environment and are passionate about social impact, this is your opportunity to create a best in class volunteer experience and support our wider goals.
Our Volunteer Manager has a very clear remit: to ensure that each of our book sorting events in Birmingham, Leeds and London is fully staffed by motivated and well trained Team Leaders and Volunteer Coordinators and that our wider volunteering needs (occasional drivers, remote volunteers) are met and supported as required.
They will plan and implement an ongoing programme of recruitment and training that takes into account potential attrition and our expanding needs. They will develop and implement initiatives that show our gratitude for our volunteers. And they will play a key role within the charity helping to measure and convey externally the value we place on a high quality volunteering experience.
To read the full role outline please visit our website and submit your completed application form.
Note that CVs are not accepted. Applications accepted until 24th April.
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.



Do you have a background in supporter care with a passion to deliver excellent Supporter Experience by utilising data? Have you developed procedures to ensure the compliant processing & reconciling of income? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.
The Supporter Services Executive (Gifts & Income) will be a key team member of a busy Supporter Services & Standards Team in London.
You will be responsible for:
• Leading on the day-to-day operational management of activities within the Gifts & Income Team.
• Processing and reconciling income for the Fundraising directorate at Sue Ryder, including both electronic and physical donations,
• To help and guide other income processing activities carried out across Fundraising.
The successful candidate will also work closely with the Supporter Services Team Leader (Gifts & Income) on the management of donation compliance and best practice at Sue Ryder.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.
Minimum Essential Criteria
• Experience of working within a donation or income processing team
• Experience of carrying out income reconciliation processes
• Experience of designing and implementing basic processes and new ways of working.
• Experience of working on a CRM (Raiser’s Edge or RE NXT desirable)
• Experience of working to and reaching SLAs/KPIs to show good performance
• Experience of carrying out quality checking procedures desirable
• Understanding the importance of placing the supporter experience at the heart of everything we do
• Excellent attention to detail and a strong standard of numeracy
Desirable Criteria
• An understanding of policy and compliance within a fundraising context
• A good understanding of GDPR
• A good knowledge of HMRC Gift Aid procedures and rules
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
Closing date: 28th April
Interview date: TBC
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
The client requests no contact from agencies or media sales.
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantages. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.
This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.
The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.
Key tasks (selection of)
1. To ensure that the service operates in a strength-based way, taking a flexible and psychologically informed approach to support.
2. To ensure that clients are provided with choice and meaningful involvement in decisions about how they receive support, and in identifying and setting goals as agreed with them.
3. To work proactively to reduce barriers and support clients to access services, including for on-going health, mental health and substance use treatment / services.
4. Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.
5. To work in partnership with other agencies to ensure that clients receive a coordinated service e.g. substance misuse services, DWP, GP’s, pharmacies.
For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Specification on our website.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.
Main Responsibilities
- Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
- Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
- Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
- Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
- Assists Fellows with website login access and event bookings
- Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
- Produces the monthly Fellows e-newsletter and additional e-mailings as required
- Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
- Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
- Contributes to internal quarterly reports
- Processes and posts merchandise orders
Become part of something historic!
The client requests no contact from agencies or media sales.
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?
If so, Sue Ryder has a fantastic opportunity to be our new Supporter Engagement Individual Giving Officer, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.
Reporting to the Supporter Engagement Individual Giving Manager you will work as part of the Supporter Engagement Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Responsibilities:
• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Supporter Engagement Individual Giving Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for Individual Giving campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance
Desirable Criteria
• Experience of supporter recruitment
• Experience of either lottery or regular giving fundraising
• Experience of managing external agency relationships
Minimum Essential Criteria
• Experience of Individual Giving fundraising or transferable experience
• Experience of working with databases (Raisers Edge experience preferable)
• Strong knowledge of Microsoft Office packages with advanced Excel experience
• Interpersonal skills – experience of working within a team (ideally across multiple teams), customer service
• Experience of working with third party suppliers and managing relationships
• Experience of developing compelling marketing materials and copy for print, web and social media
• Strong ability to think innovatively to improve supporter experience and make processes more efficient
• Able to manage deadlines and prioritise workload
Closing date: 27th April
Interviews: w/c 11th May
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £29,355.00 per annum
About the Service and the Role
This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.
This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.
Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.
Key Responsibilities and Service Delivery
- Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
- Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
- Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
- To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
- Enable people to access community resources which may include accompanying them.
- Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
- Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
- Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.
The successful candidate will have experience of managing diverse staff resources, multi-agency working, 2 years’ experience working with people with mental health and managing remote teams. Level 3 Social Care (or equivalent) and Management and Leadership qualifications are desirable.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
- If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Friday 8th May 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Holloway Road shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.