About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is committed to ensuring that people with lived experience of homelessness are involved in developing and delivering our services. 

About the role

The role sits within a new bespoke Critical Time Intervention (CTI) team working across Liverpool City Region, CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness. 

The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Program model.   

CTI consists of 4 main phases: 

I. Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years) 

II. Transition:  providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)

III. Try out: monitoring and strengthening support network and client’s skills (3 months)

IV. Transfer of care: terminating CTI and stepping right back (3 months)

The post holder will be working within the framework of CTI, supporting prison leavers into accommodation and preventing homelessness on release from custody. 

In the short term, the roles will support the current housing challenge, moving individuals from hotel accommodation into their own accommodation.

About you

To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards.  You will also have an appreciation of delivering this within a time limited framework. You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 

· Mandatory pension scheme, with an employer contribution of 8% (subject to annual increase) 

· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

Closing date: Wednesday 17 June 2020 (11.59pm)

At Crisis we value diversity, promote equality, and challenge discrimination, and we encourage and welcome applications from people of all backgrounds. If you need to request an application in an alternative format, please contact the HR Team using the contact information on the Crisis site.

Registered Charity Numbers: E&W1082947, SC040094

Age Cymru are extremely pleased to have been awarded funding from the Welsh Government to deliver the HOPE Project (Helping others to participate and engage). This is a project that will be delivered across the whole of Wales but some posts will operate within regional footprints. This is an exciting opportunity to get involved in the development and delivery of much needed local volunteer led advocacy support for older people through a community based co-produced approach. You will be part of a large team that will all be contributing to positive outcomes for older people at a preventative and early intervention level through the various posts within the HOPE Project.

We are recruiting for 3 part-time Project Officers to meet the HOPE project objectives by co-producing a regional framework for the development of advocacy across the region and supporting its delivery, and to recruit and support suitable volunteers within the region to deliver early intervention advocacy support, working closely and in collaboration with the local Age Connects and Age Cymru partners.

These roles are fixed term until March 2023

About you

* Passionate about the issues affecting older people and carers
* Experience of working with a diverse culture, environments and communities in which older people and carers live
* Knowledge of local services in the public or voluntary sector
* Working with others to deliver successful projects and services.
* Recruiting, managing and working with volunteers.
* Establishing and maintaining productive collaborations.
* Networking, Running meetings and events.
* Experience within advocacy
* Ability to successfully manage a team of volunteers to deliver project outcomes.
* Adapt to changing circumstances, multi task and make decisions based on new priorities and demands.
* Prioritise work and deal with competing or conflicting demands/needs and interests.
* Promote programme aims and objectives.
* Ability to speak Welsh (Desirable).

What we offer in return

* Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
* Flexible Hours Working Scheme
* Excellent pension scheme (we will contribute up to 9%), life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* Perkz (online employee benefits scheme offering discount with UK retailers.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here

These roles will be home based until the guidelines regarding Covid-19 change. We will then expect the 3 roles to be based in Flint, Denbigh and Caernarfon.

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age Cymru are extremely pleased to have been awarded funding from the Welsh Government to deliver the HOPE Project (Helping others to participate and engage). This is a project that will be delivered across the whole of Wales but some posts will operate within regional footprints. This is an exciting opportunity to get involved in the development and delivery of much needed local volunteer led advocacy support for older people through a community based co-produced approach. You will be part of a large team that will all be contributing to positive outcomes for older people at a preventative and early intervention level through the various posts within the HOPE Project.

We are recruiting for 3 part-time Project Officers to meet the HOPE project objectives by co-producing a regional framework for the development of advocacy across the region and supporting its delivery, and to recruit and support suitable volunteers within the region to deliver early intervention advocacy support, working closely and in collaboration with the local Age Connects and Age Cymru partners.

These roles are fixed term until March 2023

About you

* Passionate about the issues affecting older people and carers
* Experience of working with a diverse culture, environments and communities in which older people and carers live
* Knowledge of local services in the public or voluntary sector
* Working with others to deliver successful projects and services.
* Recruiting, managing and working with volunteers.
* Establishing and maintaining productive collaborations.
* Networking, Running meetings and events.
* Experience within advocacy
* Ability to successfully manage a team of volunteers to deliver project outcomes.
* Adapt to changing circumstances, multi task and make decisions based on new priorities and demands.
* Prioritise work and deal with competing or conflicting demands/needs and interests.
* Promote programme aims and objectives.
* Ability to speak Welsh (Desirable).

What we offer in return

* Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
* Flexible Hours Working Scheme
* Excellent pension scheme (we will contribute up to 9%), life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* Perkz (online employee benefits scheme offering discount with UK retailers.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here

These roles will be home based until the guidelines regarding Covid-19 change. We will then expect the 3 roles to be based in Flint, Denbigh and Caernarfon.

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are looking for someone with significant research experience to join our team and help us make a difference.

• Ewell, Surrey
• Permanent, full time
• £34,000 per annum + Competitive Benefits

A little bit about the role...

We are looking for a Lived Experience Researcher to join our team to help ensure our services and influencing work are based on the best available evidence. This post is critical to the effective delivery of our helpline and our wider suicide prevention work.

In this role you will lead the design and implementation of a new research panel of service-users and people with lived experience. You’ll generate new and useful service-user and lived experience insights to help Samaritans develop its services, influencing work, and inform decisions across the organisation. Reporting to the Senior Research & Evidence Manager as part of a busy and ambitious External Affairs department, this role plays a key part in achieving Samaritans’ vision that fewer people die by suicide. You will be an experienced researcher who is highly organised, and able to manage projects and deadlines with ease. You will have significant experience of a wide range of research methodologies – from user research techniques to surveys and online focus groups – including with people with lived experience of suicide or self-harm.

If you're interested in finding out more about the role please read the attached job description as set out below.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

Our location

Our Central Office is located in a converted mill in Ewell, Surrey which is just over 30-minutes by train from Waterloo and 15 minutes from Wimbledon. As an employer we offer a good range of benefits, including 25 days’ holiday, 3 wellbeing days, flexible working, Health Cash Plan, Pension and interest-free season ticket loans.

To apply

If the prospect of joining a well-respected and highly regarded national brand appeals to you please visit our website for a full job description.  Full details on the application process are also listed on the attached job description. 

Overview

We are seeking a motivated Programme Support Officer to join our fast moving, ambitious organization as part of our Street Child Nigeria team. At Street Child, we believe that every child deserves the chance to go to school and learn. We have programmes in fourteen countries across sub-Saharan Africa and South Asia, priding ourselves on being willing to go to the world’s toughest places. We have been working in Nigeria since 2017, implementing major humanitarian programmes in the North East in response to the protection and education needs of children affected by the crisis.

We are seeking an enthusiastic team player who can provide excellent programme implementation and organizational growth support to our work in Nigeria. The successful candidate will have prior experience working in international development, ideally in a humanitarian setting, and will have demonstrable experience in proposal development, report writing and project management. If this sounds like you, we encourage you to apply following the steps outlined below.

Key Responsibilities

Programme Implementation (50%)

• Assist in developing and monitoring work plans and budgets, as well as associated deliverables and results/outputs
• Prepare, coordinate reviews, edit, and disseminate project-related reports and documents
• Support Programme Managers during implementation with regular field monitoring to check progress and identify gaps
• Support on internal capacity development of partner organisations as required, which may include short periods of time based at their offices
• Support the MEAL Manager to produce monthly, quarterly and completion reports

Organisation growth (50%)

• Support for driving Street Child Nigeria's partner development process, designing plans with partners, liaising with colleagues to implement the partner development plan
• Support the Head of Programmes by developing proposals aligned with context needs/gaps and with the organisation’s strategy
• Support the organisation and the partners in developing proposals for new funding opportunities
• Be the main point of contact for the UK team for communications and two way information sharing

Person Specification

Education and Qualifications

Essential

• Educated to Bachelor’s degree level or higher

Desirable

• Master’s degree in International Development or related field.

Experience and Knowledge

Essential

• Prior work experience in international development
• Demonstrable experience in proposal development and report writing
• Experience in project management

Desirable

• Previous experience in a humanitarian setting

Skills and Abilities

Essential

• Excellent spoken and written English skills.
• Proven writing skills
• Excellent interpersonal, listening and communication skills;
• Ability to positively influence others;
• An energetic team player who can effectively collaborate; 
• Demonstrated ability to work under pressure and tight deadlines.

Other

• Able to travel regularly, sometimes in insecure environments

Benefits

Attractive benefits are included with details available on request. Please note that this role is unaccompanied and not suitable for candidates looking for a family posting.

How to Apply

A completed Application Form should be submitted along with your CV by midnight on Friday 19th June 2020. Please click 'Apply' to access the contact information to submit your application. 

We will review applications as they are received and reserve the right to bring forward the closing date. As this role is based in country, appropriate pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy.

Overview

If you are looking for an exciting role focused on programme design, delivery and reporting in a fast moving, ambitious organisation, we encourage you to apply for our new vacancy as Monitoring, Evaluation, Accountability and Learning (MEAL) Manager for Street Child Nigeria. At Street Child, we believe that every child deserves the chance to go to school and learn. We have programmes in fourteen countries across sub-Saharan Africa and South Asia, priding ourselves on being willing to go to the world’s toughest places. We have been working in Nigeria since 2017, implementing major humanitarian programmes in the North East in response to the protection and education needs of children affected by the crisis.

We are seeking an experienced MEAL Manager with a substantial background in programme management and/or MEAL experience to lead on the development and implementation of an organisational MEAL system. In addition, the successful candidate will have strong experience in capacity strengthening, data analysis and excellent interpersonal skills to effectively lead on internal and external reporting. If this sounds like you, we encourage you to apply following the steps outlined below.

Key Responsibilities

Programme Design and Management (60%)

• Lead on the development and oversee the roll-out of an organisational MEAL system, ensuring accountability to donors and beneficiaries
• Ensure that MEAL is an integral part of the programme design and implementation leading to enhanced quality, accountability.
• Identifies and introduces new elements (systems, tools, processes) required under the MEAL system and project manages development
• Plan and conduct regular field monitoring and ensuring that reports with clear action plans are included and followed up and decisions are informed.
• Support the capacity development of staff and partners on M&E
• Lead on planning for and roll-out of new research and consultation, identifying stakeholders and the modality for presentation and information sharing

Internal and external reporting (40%)

• Responsible to ensure that the organisation delivers on all internal M&E requirements in a timely manner and with high quality information, including reporting on Street Child global indicators and monthly/quarterly report.
• Provide HQ with regular information and case studies to contribute to the communication, fundraising and advocacy strategies
• Ensures external accountability to donors through the implementation of timely and quality MEAL activities leading to timely and accurate reporting (including clusters’ reporting)
• Ensure that high quality analysis reports to illustrate SC’s impact and assessment findings are produced, including evidence of good practice, and that they are communicated at appropriate events.

Person Specification

Education and Qualifications

Essential

• Educated to Bachelor degree level or higher

Desirable

• Master’s degree in International Development, Human Rights or Statistic

Experience and Knowledge

Essential

• Substantial  work experience in programme management and/or MEAL experience in both emergency and development contexts, preferably with solid experience in more than one of Street Child priority sectors: education, protection, livelihood
• Strong experience in designing, implementing and managing MEAL systems
• Strong experience in data analysis
• Staff management experience, including  of coaching and mentoring
• Experience and abilities in capacity strengthening - developing curricula and facilitating trainings for staff and partners.

Desirable

• Previous experience in North east Nigeria
• Experience in designing, planning and completing researches.

Skills and Abilities

Essential

• Excellent spoken and written English skills. Ability to effectively represent the Agency in a variety of public and private forums.
• Excellent interpersonal, listening and communication skills;
• Ability to positively influence others;
• An energetic team player who can effectively collaborate; 
• Demonstrated ability to work under pressure and tight deadlines.

Desirable

• Ability to speak Hausa

Other

• Position open for national (preferred) and international applicants

Able to travel regularly, sometimes in insecure environments

Benefits

Attractive benefits are included – details available on request. Please note that this role is unaccompanied and not suitable for candidates looking for a family posting.

How to Apply

A completed Application Form should be submitted along with your CV by midnight on Friday 19th June 2020. Please click 'Apply' to access the contact information to submit your application. 

We will review applications as they are received and reserve the right to bring forward the closing date. As this role is based in country, appropriate pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy.

Overview

If you are looking to make an impact in a key management position in a fast moving, ambitious organisation, we encourage you to apply for our new vacancy as Operations Manager for Street Child Nigeria. At Street Child, we believe that every child deserves the chance to go to school and learn. We have programmes in fourteen countries across sub-Saharan Africa and South Asia, priding ourselves on being willing to go to the world’s toughest places. We have been working in Nigeria since 2017, implementing major humanitarian programmes in the North East in response to the protection and education needs of children affected by the crisis.

We are seeking an excellent Operations Manager to join our management team in Nigeria, taking responsibility for operations, financial oversight, administration, logistics and security procedures across our Street Child Nigeria programmes. The successful candidate will be a strong team player with a demonstrable ability to work under pressure whilst maintaining a key eye for detail across multiple areas. If this sounds like you, we encourage you to apply following the steps outlined below.

Key Responsibilities

Operational Manager (50%)

• Operational management of the Maiduguri office, sub offices, aiming at improving the operations systems
• Responsible for HR related issues including facilitation of programme related recruitment.
• Supervision of procurement process compliance within Street Child and partners
• Ensure that adequate internal control mechanisms are in place 
• Compliance with UN agencies regulations and Nigerian Ministries’ regulations
• Oversee partners compliance and accountability
• Conduct internal and partners spot check as part of transparency and capacity building
• Support in policies review (HR, security, procurement, finance)
• Represent Street Child at Maiduguri level INGO fora

Programme and Finance (50%)

• Ensure adequate mechanisms are in place for budget monitoring and review and minimize significant expenditure variances 
• Ensure Programme Compliance in all processes with support to Head of Programmes
• Ensure adequate mechanisms are in place for budget monitoring and review and minimize significant expenditure variances 
• Supervise Finance manager monthly bank reconciliation & updating of Budget vs. Actual
• Support Proposal development
• Facilitate programme implementation in terms of logistic, finance, admin and security planning
• Ensure the preparation, accuracy and timely submission of financial reports that comply with grant or contract agreements and ensure compliance with Street Child policies and donor funding
• Support worker communication with the management team.

Person Specification

Education and Qualifications

Essential

• Educated to Bachelor degree level or higher

Desirable

• Master’s degree in operations management or related field.

Experience and Knowledge

Essential

• Demonstrable work experience in in international development
• Demonstrable experience in office leadership and operations, logistics and administrative management roles
• Experience in finance and budgeting
• Staff management experience

Desirable

• Previous experience in emergency context with training on HEIST and Risk management.

Skills and Abilities

Essential

• Excellent spoken and written English skills.
• Excellent interpersonal, listening and communication skills;
• Ability to positively influence others;
• An energetic team player who can effectively collaborate; 
• Demonstrated ability to work under pressure and tight deadlines.
• Ability to build consensus and relationships among managers, partners, and employees.
• Solid understanding of financial management.

Other

• Able to travel regularly, sometimes in insecure environments

Benefits

Attractive benefits are included – details available on request. Please note that this role is unaccompanied and not suitable for candidates looking for a family posting.

How to apply

A completed Application Form should be submitted along with your CV by midnight on Friday 19th June 2020. Please click 'Apply' to access the contact information to submit your application. 

We will review applications as they are received and reserve the right to bring forward the closing date. As this role is based in country, appropriate pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy.

Age Cymru are extremely pleased to have been awarded funding from the Welsh Government to deliver the HOPE Project (Helping others to participate and engage). This is a project that will be delivered across the whole of Wales but some posts will operate within regional footprints. This is an exciting opportunity to get involved in the development and delivery of much needed local volunteer led advocacy support for older people through a community based co-produced approach. You will be part of a large team that will all be contributing to positive outcomes for older people at a preventative and early intervention level through the various posts within the HOPE Project.

We are recruiting for 2 full-time Project Officers to meet the HOPE project objectives by co-producing a regional framework for the development of advocacy across the region and supporting its delivery, and to recruit and support suitable volunteers within the region to deliver early intervention advocacy support, working closely and in collaboration with the local Age Connects and Age Cymru partners.

These roles are fixed term until March 2023.

About you

* Passionate about the issues affecting older people and carers
* Experience of working with a diverse culture, environments and communities in which older people and carers live
* Knowledge of local services in the public or voluntary sector
* Working with others to deliver successful projects and services.
* Recruiting, managing and working with volunteers.
* Establishing and maintaining productive collaborations.
* Networking, Running meetings and events.
* Experience within advocacy
* Ability to successfully manage a team of volunteers to deliver project outcomes.
* Adapt to changing circumstances, multi task and make decisions based on new priorities and demands.
* Prioritise work and deal with competing or conflicting demands/needs and interests.
* Promote programme aims and objectives.
* Ability to speak Welsh (Desirable).

What we offer in return

* Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
* Flexible Hours Working Scheme
* Excellent pension scheme (we will contribute up to 9%), life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* Perkz (online employee benefits scheme offering discount with UK retailers.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For full job details please review the attached job description.

These roles will be home based until the guidelines regarding Covid-19 change. We will then expect one of the roles to be located in Cardigan and one in Newtown.

The role holder will be required to provide a car for business use and some occasional travel across Wales may be required. There may be occasional requirements to work evenings and weekends - these will be planned in advance.

The interview process will be two stages and due to Covid-19 will take place via video.

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

We politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Manage the development of business processes and reports across the different restricted and unrestricted funds of the Trussell Trust, create and implement process improvements and reconciliations between the CRM and finance systems. Oversee income accounting and forecasting.

You will have advanced knowledge of implementing strong business processes to enable analysis and good decision-making.  You must be able to develop forecasting processes for management accounts purposes,improve and strengthen reporting systems links between the CRM (Salesforce) and Finance systems (currently Exchequer, a new system is planned for December 2020).  You will be able to implement process improvements and system automation to support accurate and timely management accounts reports. You will be able to work collaboratively with internal customers to implement process improvements and system automation.

It's a great time to join us. We're part-way through a journey towards being a more effective and more relevant students' union which truly represents and supports our hyper-diverse membership.

The marketing and communication manager will focus on developing our brand and increasing awareness and participation of our representation work, services and societies. There is a diverse and broad range of students at the University of East London from students joining straight after A-Levels to individuals who want to go back to university and learn something new to international students keen to join one of our postgraduate courses.

We are an independent organisation pushing the University to improve its academic provision and support services for students. Our challenge is conveying our role to students and encouraging more students to get involved in the Students’ Union.

You will also support our drive to generate commercial income through advertising, media sales and other avenues.

The candidate will be passionate about understanding our students and demonstrating this in our copy and marketing activities. You will work alongside the head of marketing and engagement and other colleagues to plan and implement new creative ideas to engage students, measure success and support a re-brand exercise. The candidate will adapt to a fast-paced environment, where we are starting from scratch. It is a great opportunity for someone who wants to make their mark, but it is hard work. However, it is also rewarding!

We welcome applications from individuals with a background in or understanding of membership, not-for-profit or similar sectors.

It's a great time to join us. We're part-way through a journey towards being a more effective and more relevant students' union which truly represents and supports our hyper-diverse membership.

The activities and events manager is responsible for the development of events and activities to support community-building and social cohesion amongst University of East London students. Working with the elected activities and opportunities officer and with support from the activities and events co-ordinator, the person will establish a programme of student-led events and society activities.

You will also be leading work to establish how we can increase our reach amongst students who tend to not participate in our activities at a strategic level with support from colleagues. We are looking for someone who is excited to pilot new ideas and approaches that best suit our diverse student base, which might not fit in a traditional students’ union. This will include working with colleagues to develop training and leadership development programmes appropriate to our students.

The candidate will have a strong events background, good leadership skills and a drive to source solutions to problems.

It's a great time to join us. We're part-way through a journey towards being a more effective and more relevant students' union which truly represents and supports our hyper-diverse membership. We're seeking two advisers: one full-time and one part-time (four days).

As an adviser, you will be there to provide impartial and confidential advice to students on a range of issues including academic and housing matters and complaints. This may take place by phone, email, online or face to face.

You will often be working with students who are facing difficult and complex situations and problems. You will need to respond sensitively and compassionately to students who are anxious and upset.  

We are looking for individuals who can support students in university meetings and panels to advocate on their behalf. You will need to be a strong communicator who can clearly explain issues and solutions to a range of stakeholders such as students and university staff.

As the Students' Union develops its offering to students, you will also support work to inform changes to University regulations, policies, procedures and practices to the benefit of the students.

About the role:

Feeding Bristol is looking to fill this newly created role of Community Manager. This key position will be to influence and provide strategic support to grass-roots organisations in responding and tackling the issue of food insecurity.

COVID-19: We are currently leading the strategic city-wide crisis food solution for feeding the economically vulnerable throughout this COVID-19 pandemic. This work has reflected our ability and willingness to pivot the organisation’s focus to the critical needs of the time. As a strategic leader across community groups, you will also need to be capable of ‘flicking the switch’ from project management to crisis resolution if, and when, it occurs – such as we have done now, and during the summer school holidays of 2019.

1. Do you love Bristol and want to help improve the system which provides a pathway for disadvantaged people to build independence and food security?
2. Can you support strategic and collaborative change across Bristol’s charities and community organisations?
3. Are you passionate about improving the efficiency and effectiveness of the third sector in Bristol?
4. Can you work at a grass-roots level and also see the bigger picture?

Feeding Bristol has been in operation as a charity for over 2 years, and has delivered significantly beyond its means – and plans to continue doing so. With a vision of reducing food insecurity at a systemic level, it is important to recognise that Bristol has a well-established food social sector. It is for the organisations in this sector that we act as an umbrella organisation to support the sector’s efficiency and effectiveness. We bring business acumen to city-wide thinking and planning in reducing food insecurity. Your role will be to support the development of local food ‘hubs’ and in-turn, help to deliver and manage projects which tackle food insecurity across Bristol.

Contract details:

Hours: Full-time (part-time may be considered)

Salary: £27,000 gross annual salary + 32 days annual leave (including bank holidays)

Reports to the Director of Feeding Bristol

Driving change across Bristol at a grass-roots level:

You will be taking on the challenge of being the key point of liaison between Feeding Bristol and grass-roots organisations.

In January 2020, we updated our Theory of Change to reflect the evolving food landscape and the learnings we had taken from our first two years of operation. The COVID-19 crisis has emphasised the importance of the role and the purpose of Feeding Bristol given the expected increased level of food insecurity due to a weakening economy. Your role will be to understand the issues in local communities, what initiatives work well and don’t work well and what additional support is needed and why You will be focusing on delivering projects that support our Vision, that “everyone in Bristol has access to nutritious and affordable food, and has the skills, knowledge and are empowered to eat healthily.”

For more information about Feeding Bristol’s vision, our Theory of Change can be found here.

Key projects and responsibilities:

The objective of your role is to reduce the number of people living in food insecurity in Bristol. How you do this will change over time, however, the initial focus will include the following:

1. Developing local community hubs

• Designing and implementing a more collaborative community hub model across the most disadvantaged wards of the city
• Documenting and understanding the nuances of the different areas of Bristol
• Using your knowledge of local projects to connect organisations across the city so learnings can be share

2. Healthy Holidays project management

• Initially responding to the issue of holiday hunger, this project now looks to: Increase food provision to vulnerable children and families during school holiday periods; Working during term-time, ultimately aiming to reduce the issue of holiday huger by successfully delivering projects and initiatives that provide long-term change

3. Supporting the overall vision of Feeding Bristol

• Providing the point of liaison between Feeding Bristol and grass roots organisations
• Engaging with local communities and building strong and lasting relationships with community groups
• Providing information and evidence to the Director about the root causes of key issues
• Providing recommendations to the Director about new projects required for specific communities in order to address issues and deliver change

Do you want to make a difference?

This role has been developed to work in partnership with a local organisation to assist and support clients in Housing need and financial difficulties. This is a fantastic opportunity to be part of something new working alongside partners and the local community. If you would like to be part of a team making a difference to people’s lives we would love to hear from you.

Benefits

• Paid annual leave (+ bank holidays)
• Company Sick Pay (Qualifying period required)
• Company pension scheme
• Employee Assistance Programme
• Flexible employer sensitive to the needs of today’s workforce
• Commitment to continued professional development
• Working for a locally focused charity dedicated to assisting and empowering the community, and helping influence changes to government policy

The Role

• To interview clients utilising all communication channels, face-to-face, telephone, email & web chat, providing accurate housing & debt advice and information.
• To provide casework for clients and manage own caseload effectively.
• To liaise with statutory and voluntary organisations such as Department of Work and Pensions, Social Services, and community organisations as appropriate.
• Partnership and collaborative working both internal and external.
• Represent Citizens Advice at external meetings as required.

The Charity

• Citizens Advice in West Sussex (CAWS) is a registered charity and part of the national Citizens Advice Network. We operate with the twin aims of the Citizens Advice service; providing advice people need for the problems they face and working to improve the policies and practices that affect people’s lives. The service we provide is free, independent, confidential and impartial advice to everyone on their rights and responsibilities.  We value diversity, promote equality and challenge discrimination.
• CAWS delivers a range of advice services, funded by local and national contracts. It works in partnership with a range of stakeholders (including the local authority, Macmillan, Shelter, the Probation Service and various Housing Associations)

Citizens Advice experience is not a requirement for this post although an understanding of the service is desirable