Direct Employer Jobs
The IT 1st Line Support Analyst will play a key role in enabling the organisation in fulfilling its goals through providing a best-in-class support service to its employees.
This role will be responsible for the delivery of initial technical support for hardware and software issues and requests, completing system upgrades, onboarding new employees, and maintaining on site AV equipment. In addition, this role will give the opportunity to support a wide range of technologies as well as working on key projects.
As the IT 1st Line Support Analyst has a critical role in supporting the needs of the business, we would be looking for the successful applicant to be in the office 4 days per week.
Main duties and responsibilities of the role:
Provide initial technical support, troubleshoot, escalate.
· Complete initial troubleshooting of all tickets raised with the IT team.
· Document troubleshooting steps and progress and/or call closure details within the ticketing system.
· Appropriately prioritise tickets based on urgency and impact.
· Feedback to wider team on ticket trends or common issues occurring.
· Escalate tickets where appropriate to 2nd Line Support.
· Basic Active Directory administration.
Maintenance and setup of meeting room equipment.
· Complete setup of IT equipment for key meetings.
· Regularly conduct checks of meeting rooms.
· Maintain documentation and “how to” guides on meeting room equipment and setup.
IT inductions and employee onboarding.
· When required, perform IT Induction for new employees.
· Process new starter tickets as per the new starter process.
· Complete setup of new starter hardware, software and user account.
General.
· Assist other members of the IT department in ticket completion and project related tasks.
· Maintain IT hardware and software inventory systems.
· Assist ARUK employees to adhere to IT policies and Security guidelines.
· Fulfil requirements of the Leaver Process.
· Complete desk moves and setup of new desks within head office.
· Maintain printer consumables and stock levels.
· Continuously develop professional knowledge and expertise, to ensure up to date knowledge is relevant to the role.
· Undertake any other relevant duties and projects delegated by the Head of IT, in line with the responsibilities of the post.
What we are looking for:
· Relevant experience in an IT related field
· Knowledge of Windows operating systems and Microsoft Office 365.
· Experience with IT support principles.
· Knowledge of Active Directory.
· Experience in providing 1st Line IT Support.
· Demonstrates initiative.
· Ability to build relationships, strong team player.
· Excellent communicator – able to build rapport and has excellent listening skills - receptive to feedback and demonstrates flexibility, curiosity, an ability to learn and prioritisation skills.
· Ability to explain complex IT information to all stakeholders.
· Has a “can-do” attitude and is committed to delivering results and strives for continuous improvement.
· Demonstrates logical thinking; innovative personality; able to see the bigger picture and short/long term vision.
· Strong ethical standards and a high level of personal integrity.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £23,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 23rd June 2024, with interviews likely to be held week commencing the 1st July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are seeking a passionate and experienced Team Administrator to provide comprehensive administrative support across our service delivery and fundraising sides of our charity.
We are an independent charity supporting people in Wiltshire. Our low-cost services are accessible for everybody in our community. Wiltshire Mind is now entering a new phase of our work, expanding traditional services across the county, and introducing innovative mental health and wellbeing support to our communities.
As a member of our small team, you will play a key role in being the first line of contact for many of our enquiries and also ensuring the essential administration work that helps keep us running.
About the role:
This is an exciting, yet demanding new role for Wiltshire Mind, as we try to reach more people with our support across our county.
The Team Administrator is the first point of contact for our charity, so this is an important role in demonstrating our values, through the professionalism of our work. We rely on our Team Administrator to communicate effectively and efficiently internally and externally with a range of stakeholders from clients and delivery partners to trustees to funders.
We are a small charity, where everyone works together to deliver the very best we can in mental health support for our beneficiaries. Having an interest or lived experience in mental health is helpful, as empathic communication with our clients is important.
Time management is critical, as is the ability to demonstrate organisational skills to deal with a multitude of tasks. If you like to be kept busy and can work at pace – this role may be ideal for you. Strong IT skills are of benefit too, as we use a number of systems to collate, record and report on our work. We also link to other IT systems. A working knowledge of the Microsoft 365 suite would be crucial, including PowerPoint, as our successful candidate will be helping produce reports and materials which will be seen by many others.
As well as general on-the-job training, the Team Administrator will also be required to train for the following key roles of First Aider and Fire Warden, representing our office in Trowbridge.
Key Responsibilities:
· Liasing with and booking counselling sessions for adults and young people
· Maintaining client records and data on our Client Management System
· Producing data and reports on our service delivery performance
· Arranging our Support Groups, and liaising with our volunteers who help run them
· Financial/accounts administration, including keeping track of project expenditure
· Handling incoming general email correspondence
· Answering telephone calls from our new and existing clients
· Organising meetings and producing agendas and minutes
· Help arrange and attend occasional fundraising events and representing Wiltshire Mind (about 3 per year)
· Contacting donors and fundraisers and answering correspondence relating to their fundraising activities
· Building relationships with our community to support our work
· Organising social media and other local publicity work
· Liaison with our IT providers
· Maintain our e-files, ensuring our document control processes are up to date and working closely with our Business Support Lead to maintain our governance records
· Work closely with our Business Support Lead to keep our policies up to date
Qualifications and Essential Skills:
· Administrative skills
· Interest in raising awareness and funds for our charity
· Flexibility
· Ability to learn quickly and take on tasks outside your skill set
· Willingness to do routine tasks
· Interpersonal skills
· Organisational skills
· Social media and IT skills
· Confidence working with people from diverse backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What You'll Do:
-
Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services.
-
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.
Why Join Us:
-
Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
-
Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
-
Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
BACKGROUND
The British Institute of Radiology (BIR) is a membership organisation, a multidisciplinary society and a registered charity (no: 215869). Its mission is to bring together all the professions in radiology, oncology and allied medical and scientific disciplines to share knowledge and educate the public, thereby improving the prevention and detection of disease and the management and treatment of patients.
JOB SUMMARY
We are seeking a skilled and dynamic individual to join the British Institute of Radiology (BIR) as an E-Learning Assistant. In this role, you will collaborate closely with BIR staff to support, develop, and utilize learning technologies in alignment with the educational mission of the institute. You will play a vital role in assisting with the creation, maintenance, and delivery of e-learning resources tailored to the needs of professionals in the field of medical imaging. The post holder will work with faculty and BIR staff in the support, development and use of learning technologies to support the educational mission of the BIR.
KEY Responsibilities
- Assist in utilising a variety of training tools, including webinars and videos, to deliver educational content effectively, ensuring it aligns with the learning objectives and audience needs.
- Provide support to the E-Learning Manager and Video Producer in the design, development and management of the online learning elements including layout, tools, templates, authoring and processes, contributing innovative ideas and insights to enhance effectiveness and user experience.
- Serve as the primary point of contact for e-learning-related inquiries, including sales enquiries. Responding promptly and effectively to resolve issues and provide guidance on utilizing e-learning resources effectively.
- Collaborate with staff to understand content requirements and assist in transforming it into interactive and engaging e-learning resources.
- Assist in updating e-learning content within the institute's CRM (Customer Relationship Management) system, specifically within the Online Learning Library and the Posters and Clips platform, to ensure accuracy, relevance, and compliance with industry standards and best practices.
- Contribute to providing solutions for problems specific to BIR educational activities.
- Support development and implementation plans and timelines in collaboration with BIR staff to enable the phased introduction of e-learning opportunities.
- Provide support for BIR members and staff in the use of the e-learning technologies, enabling the creation and management of learning materials.
- To undertake any other duties, appropriate to the role, as required.
We are looking to recruit a Retail Assistant to join our team based at our Midlands site. You will join us on a part-time, permanent basis working 1050 hours per year on an annualised contract and in return, you will receive a competitive salary of £12,398.16 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Retail Assistant role is to:
The museum is looking to recruit a Retail Assistant who will be on a permanent annualised contract, working 1050 hours per annum, including regular weekend working, evenings and bank holidays.
As our Retail Assistant, you will will be responsible for delivering the commercial activities of the Museum with the sale of goods and services in our retail and visitor areas and supporting the delivery of museum events.
Key responsibilities of our Retail Assistant include:
- Provide high standards of customer care through pro-active and re-active engagement with visitors.
- Operate commercial experiences, and associated tills.
- Maximise commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times.
- Quickly report any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate.
- Ensure all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks.
- Operate flexibly across a range of customer care roles.
- Accurately cash-up and reconcile tills/EPOS system as required.
- Utilise all visitor interactions as an opportunity to promote additional income generation.
- Regularly monitor the condition and cleanliness of front of house facilities, including retail displays, taking corrective action and/or reporting issues as appropriate.
What we are looking for in our Retail Assistant:
- Demonstrable experience in customer-focused environment
- A good level of general education
- Commercial acumen
- Good level of computer literacy and IT skills including Microsoft Office software
- Up to date First Aid qualification
Closing date for applications: 16 June 2024
Interviews will take place on: 26 and 27 June 2024
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Where conflict and division increase, Cord works for peace. Where Human Rights are denied, Cord strives for freedom. Where people suffer trauma, Cord facilitates healing.
We are looking for a highly motivated and experienced Administrator to support our Fundraising activities, ensure the smooth running of our UK office and assist our Leadership Team. This is a vital role in our work to build peace by tackling the root causes of conflict in some of the world’s most challenging contexts.
The Fundraising and Operations Administrator plays a critical role in a small team.
Job Purpose:
1. Fundraising administration and donation processing
2. Running the admin office
3. Providing admin support around Cord's global operations
Areas of responsibility:
1. Fundraising administration and donation processing
Cord has a loyal and committed UK supporter base of individual donors. The primary focus of this role is to support fundraising which involves
- the processing of donations and donation record keeping using a range of digital payment systems, entering records in to the supporter database, maintaining gift aid records and coordinating with finance colleagues regarding fundraising income.
- providing high quality supporter care to Cord's donors by assisting with the mailing of newsletters, writing thank you letters and notes to donors, and fielding enquiries promptly and politely.
- a range of other fundraising tasks including administering alternative gifts, helping with reports, liaising with payment platforms to ensure smooth processes, and supporting the preparation of resources for fundraising activities.
2. Running the admin office
Cord operates a predominantly remote working structure in the UK. However, there is a small admin office in Coventry which acts as a hub for the team with desks, resources and record storage. This role is responsible for overseeing this office and ensuring that remote office services run effectively. This involves organising the phone system and providing a reception service, managing mail procedures and monitoring office email accounts. It includes keeping the office in good order by managing supplies and storage, liaising with office suppliers, contractors and building agents. It also involves maintaining key holder registers, coordinating office access for the team, fulfilling health and safety requirements such as regular assessments and updating records, inducting and maintaining health and safety awareness amongst staff, when home working and working elsewhere, and providing logistical support for UK team meet-ups including sourcing venues and refreshment suppliers.
3. Providing admin support around Cord's global operations
Cord has programmes in eight countries throughout Africa and Southeast Asia with offices and staff in four of them. The Fundraising and Operations Administrator plays a critical role in supporting operations to support the smooth running of the organisation's internal services. This involves:
- IT systems: supporting the digital onboarding and offboarding of staff, purchasing and disposal of computer devices, maintaining records of current system users and liaising with Cord's external IT service provider on the issuing and billing of IT licences.
- Digital record systems: to support the organisation of Cord’s knowledge management system SharePoint, keeping key organisation administration information current, maintaining digital records in accordance with GDPR.
- Human resources: supporting recruitment processes, DBS applications, reference checks, monitoring employment contract terms, liaising with Cord's external HR advisor on employment contracts and policy amendments, supporting staff inductions, HR system record keeping and reporting.
- Finance: to carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory that country reviews payments against approval documents.
- support to the Leadership Team with other operational tasks as required.
About you
To succeed in this role you will be a team player who is self-motivated with an ambition to help the organisation to improve systems, processes and information sharing. The ideal candidate will be proactive and able to anticipate the needs of colleagues working remotely in the UK and abroad. They will be highly organised, with the ability to maintain records diligently, and deliver routine tasks to schedule whilst also being able to improve system and process processes that continually increase efficiency. They will need to be comfortable using and adapting to a wide range of digital tools. They will have a close eye for detail, be numerate and able to interact with a diverse range of people.
We understand that people may not have all the desired prior knowledge and experience but here are some that would be beneficial, although they could be learned whilst in post:
- understanding of office health and safety good practice
- GDPR regulations in relation to personal data
- experience of using a relationship database system (Netsuite or similar)
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.
We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.
You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible.
Key Objectives of the role:
- To assist the Fundraising Manager on the organisation of events primarily mass participation events
- To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
- Management of the fundraising inbox, social media and regular email and telephone communications
- To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post
What we offer:
- Small friendly team which allows for greater autonomy, collaborative and agile working
- Enhanced sickness and maternity policies
- Hybrid working between our London office and home
- 25 days annual leave + bank holidays
- TOIL for any evening or weekend work
We will be reviewing applications and interviewing on an ongoing basis.
For more information on the role, including the job description, click on our recruitment pack.
Posted on: 20th May 2024
Closing date: 19th June 2024
The client requests no contact from agencies or media sales.
Contact Supervisor (Centre and Community Based), Hertfordshire Children’s Contact Service
Based in Hemel Hempstead, Hertfordshire
Negotiable hours; up to 37 hours per week (full-time)
Grade 2 (lower) point 13 – 15: £22,546 - £23,966 full-time equivalent per annum
Permanent contract
Are you passionate about working with families and have excellent communication skills? Are you solution focused and passionate about making a difference? If so, Family Action has an exciting opportunity and would love to hear from you.
We are looking for supervisors to work across weekdays and Saturdays and would be interested in talking to anyone who is interested in working for the service on a full time, part time, flexible or sessional basis.
Your impact
You will be working closely with the Team Manager and Hertfordshire Children’s Services to provide a safe, happy and positive experience for families, children and young people who have been referred to the service. You will provide Supervised Contact for those referred to the service by their Social Workers and will provide a safe and welcoming environment where families are able to build trusting relationships and where appropriate receive support, advice and guidance.
Your skills
You will have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times.
You will be able to demonstrate an understanding of safe working practices, risk assessment and risk management.
You will have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court.
You will be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus.
Our commitment to Equality, Diversity and Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
Who we are
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
For an application pack and further information please visit our website, details are on the advert PDF document.
Please email completed applications to: inbox (5) details on the advert PDF document
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
ID: 1203
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter shop in Hampstead Heath. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
- We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter Furniture shop in Erdington. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
- We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you skilled at writing clear and impactful content? Are you organised with the ability to work collaboratively across different projects? Join us as a Professional Information Developer at the Motor Neurone Disease (MND) Association.
Your role will be supporting the development of trustworthy, current, and effective information resources for health and social care professionals to empower them to better support and care for people living with and affected by MND and Kennedy's disease.
Your main responsibilities will include developing and revising information content, for health and social care professionals. From submission through to copy writing and production including design, launch, evaluation, and impact reporting.
Engaging stakeholders and ensuring the quality and accessibility of our resources will be an important part of your role. As a confident communicator, you will manage relationships, tendering and cost negotiation with third party preferred providers such as print houses and design agencies.
You'll maintain systems to track and store evidence for appropriate projects and manage the professional development and education webpages to ensure their integrity, currency, and accessibility.
In addition, you'll support the promotion of Association professional resources including the authorship of articles, monthly education newsletter. Your attention to detail will be key as you proof and edit content, ensuring accuracy and clarity.
As a key member of our team, you'll have the opportunity to represent and champion the work of the team at internal and external events, showcasing the impactful work we do. If you're ready to utilise your skills in a meaningful way and be part of a supportive environment, apply now to join our team dedicated to enhancing professional information in healthcare.
Hybrid Working Expectations: no minimum requirement for weekly office attendance but flexibility to attend team meetings is essential.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
An individual who can create engaging, evidence-based content that resonates with our audience. Your ability to write clearly, adhering to SEO and accessibility standards, will be crucial. Enhanced IT skills and proficiency in website maintenance are essential, along with excellent communication abilities.
You will be able to manage multiple projects efficiently while meeting deadlines. Experience with Adobe InDesign would be advantageous, but we're keen to support candidates eager to learn through relevant training.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Ability to write clear and impactful evidence-based content for a range of audiences.
- High level communication skills, both written and verbal.
- Enhanced IT skills and computer literacy including website maintenance.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Can you write clear and impactful content? Are you passionate about empowering individuals and accessibility? We are seeking a Care Information Developer to join our team at the Motor Neurone Disease (MND) Association. Within this role you will develop and maintain trustworthy, current, and accessible information resources to empower people affected by MND and Kennedy's disease.
As a Care Information Developer, you will play a pivotal role in supporting the development of care information resources, empowering individuals to access vital support whenever they need it. From copy writing, content development to production, you will ensure our resources meet the highest standards, adhering to our education and information production guidelines and GDPR principles.
Your responsibilities will include engaging with stakeholders, users, and experts to continually enhance our care information, managing relationships with external providers, and overseeing translations into other languages and formats for accessibility.
An important aspect of this role will be maintaining systems to track and store all relevant evidence for each appropriate project. You will also effectively manage relationships, tendering and cost negotiation with third party providers such as print houses and design agencies.
Additionally, you will support the with the promotion of Association care resources, and champion our work by helping represent the education and information team at internal and external events.
Join us to support and empower individuals affected by MND and Kennedy's disease. Apply now to be part of a team dedicated to making a difference!
Hybrid Working Expectations: no minimum requirement for weekly office attendance but flexibility to attend team meetings is essential.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
You will need to have the ability to write clear and impactful content, ensuring it aligns with SEO principles, brand guidelines, and accessibility standards.
Strong IT proficiency, including website maintenance and design tools like Adobe and Drupal, is essential.
Excellent communication skills, coupled with organisational abilities and time management, are crucial for success in this role.
You'll need to effectively manage multiple projects and pieces of work simultaneously while meeting deadlines.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Ability to write clear and impactful evidence-based content for a range of audiences.
- High level communication skills, both written and verbal.
- Enhanced IT skills and computer literacy including website maintenance and design tools including Adobe and Drupal
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
We are excited to recruit a Community Organiser for our Abbey Parent Power project. This role offers a meaningful, paid professional development opportunity. The Brilliant Club will work in partnership with Cambridge Ahead, Abbey People, Cambridge City Council, Anglia Ruskin University and University of Cambridge to engage with parents in Abbey ward, Cambridge. The parental engagement model used will be based on the successful Parent Power South London and Oldham Parent Power projects.
• Cambridge Ahead (CA) is a business, research and academic membership organisation dedicated to the successful and sustainable growth of Cambridge and its region in the long-term. We exist to be a catalyst for the success of Cambridge and quality of life across the city region. Our 50 members include major higher education institutions and some of the area’s largest employers, representing a workforce of over 40,000 in the Cambridge city region. We work alongside our members on a range of issues related to making the Cambridge city region economy more inclusive through our Skills Group, with the aim of widening access to the educational and employment opportunities available in the area. This includes working with employers who conduct educational outreach, provide learning materials to schools and offer work placements to local young people.
• Abbey People aims to develop community cohesion and support the most at-risk in this deprived area through targeted community projects, provision of general support such as a community fridge, supporting access to education and employment and developing a culture of volunteering in the community. Abbey People exists to make Abbey a better place to live. It does this through partnership work, running and facilitating activities and events, networking the key stakeholders in the community and responding to identified needs within the local community.
• Cambridge City Council is a district council in the county of Cambridgeshire, based in the city of Cambridge.
• Anglia Ruskin is a vibrant workplace, and our University is gaining prominence both nationally and internationally. We have ambitious plans for the future, and we are determined that our students and staff will realise their full potential. Our main campuses in the cities of Cambridge, Chelmsford and Peterborough have been transformed with major capital investment. With an annual turnover of over £200m, we are a major force for higher education and one of the largest universities in the East of England.
• The University of Cambridge is one of the world's oldest universities and leading academic centres, and a self-governed community of scholars. Its reputation for outstanding academic achievement is known worldwide and reflects the intellectual achievement of its students, as well as the world-class original research carried out by the staff of the University and the Colleges.
Parent Power supports parents and carers to develop skills in community organising and expertise in supporting their child to access educational pathways, including university degrees, degree apprenticeships and further education options. The project empowers parents to make change to support their children’s future and ensure their they have a fair chance in education and their future careers.
Person specification
Time and Resource Management:
Essential
• Able to plan sessions in an organised and efficient manner and adhere to agreed deadlines.
• Excellent timekeeper, ensuring prompt arrival to meetings and 1-1s; well organised within 1-1s and sessions.
• Capable of adapting quickly to new systems/ processes.
Desirable
• Confident in using digital systems for delivery of online sessions in parent meetings.
• Experience of creating resources.
External Stakeholder Knowledge and Management:
Essential
• Ability to work in a way that promotes the safety and wellbeing of children and young people.
• Professional approach to problem solving with a range of stakeholders involved in the project.
• Awareness of role as a visitor within a school and parent/carer community; understanding of the other commitments held by professionals within a school and by parent/carers.
• Understanding of The Brilliant Club and Abbey People’s mission and the Widening Participation agenda nationally.
Desirable
• Prior experience of community-focused work or hold a qualification at Level 4 or above (as listed here).
• Understanding of and ability to relate to the barriers faced in the Abbey community and some of the ways these might be overcome.
• Understanding of the current climate in the UK school system and some of the challenges young people and parent/carers might be facing.
Communication:
Essential
• Awareness of how to engage parents.
• Able to communicate in a timely and professional way with all project stakeholders.
• Able to take a relational approach to communication with parent/carers, especially in 1-1s.
• Able to explain research accessibly to non-expert audiences.
Reflectiveness
Essential
• Able to identify strengths and areas of development, open to feedback.
The client requests no contact from agencies or media sales.
The role’s purpose is to support the delivery of core Cambridge SU events. The Events Coordinator, while based within the Activities Team, will work with staff from across the organisation. They will be the event organiser of our flagship events, and provide support to smaller events such as those run by other teams, or students. Our flagship member engagement event is the Freshers’ Fair, which invites all 24,000 students to see what the university has to offer.
Overview of Responsibilities
- Coordinate and deliver Cambridge SU’s major events.
- Develop and implement an events management process for all student events to follow.
- Lead on the health and safety of all events.
- Produce a risk register and be the primary lead on all risk management of events including financial and reputational risks.
- Produce reports as required.
- Portray Cambridge SU in a positive, proactive and professional manner
An inclusive process
Cambridge SU is committed to creating an organisation in which all members and employees are respected, discrimination is not tolerated and diversity is encouraged. All members and employees will be treated fairly and with respect. Selection for
employment, promotion, training or any other benefit will be on the basis of aptitude and ability. We welcome candidates from diverse backgrounds. We particularly welcome applications from those from Black, Asian and ethnic minority backgrounds, as they are under-represented within Cambridge SU at this level. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post. We will do our utmost to provide formats more accessible to prospective applicants, please email us.
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Training Support Officer, to work on a hybrid, full-time basis.
This role provides an exciting and rewarding opportunity to join our busy training team and support the successful delivery of training, assessments, and training programme activities. You will report into the Qualifications and Quality Manager and provide a range of administrative assistance to the wider training team.
If you have demonstrable experience of working in a busy office environment with effective organisational and administrative skills and you are an excellent communicator, we want to hear from you.
What you will need to succeed
You will be an experienced administrator, used to working in busy office environments and with effective organisational and administrative skills.
As an excellent communicator you will have the ability to engage individuals from a variety of different backgrounds and you will be experienced in support staff at a senior level.
The role will involve a range of administrative tasks including use of quality assurance systems such as ISO:9001, maintaining records and electronic filing systems and liaising with both internal and external stakeholders.
For full details of the essential and desirable requirements and person specification, please see the job details available on our website.
Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
-
£24,702 - £29,268 - Scale 4-5, Points 7-17
-
11½% non-contributory pension
-
25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff
-
Flexible working arrangements including the opportunity for Hybrid working
-
Enhanced family friendly payments
-
Employee Assistance Programme
-
Bravo Benefits (retail and leisure discounts)
-
2-year Fixed Term Post
The closing date for all applications is 12:00 noon on Thursday 13 June 2024. We anticipate interviewing the week commencing 1 July 2024. Full details of the posts and an application form are available on our website
The client requests no contact from agencies or media sales.