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Top job
Citizens Advice Wandsworth, Multiple Locations (Hybrid)
Starting salary £40,500 p.a pro rata with increases up to £45,000 in the first two years
We’re looking for 2 people to join our Senior Management Team & help lead the next phase of our innovative & award-winning development work
Posted today
Top job
Elders Voice, London (Hybrid)
£46,000 - £50,000 per year (Full Time equivalent) – the trustees would support a future increase in salary subject to funding
Elders Voice is recruiting a CEO to lead our talented and experienced staff team through a period of change to ensure our financial security
Posted 2 days ago
Top job
MS Trust, Letchworth Garden City (Hybrid)
£73,109 per year
Are you a strategic finance professional with an interest in encouraging a positive working culture? Then apply today to join our team!
Posted 2 days ago
Fulham Good Neighbours, London (On-site)
£50,000 - £55,000 per year
Seeking a strategic leader for award winning charity
Posted today Quick Apply
Tower Hamlets CVS for the NEL VCSE Collaborative, London (On-site)
£50,000 - £54,000 per year
Posted 1 day ago
Closing in 5 days
Charity People, London (Hybrid)
£50000 - £60000 per annum
Posted 1 day ago Quick Apply
Chefs in Schools, London (Hybrid)
£48,000 per year (£60,000 FTE)
Seeking a senior leader with excellent communication skills, high-value fundraising experience, and a passion for our mission.
Posted 1 day ago
Motiv8 South Ltd, Portsmouth (On-site)
£62,000 per year
Posted 1 day ago
Alcohol Change UK, London (Hybrid)
£61,117 - £68,671 per year, depending on skills, knowledge and experience (plus benefits)
Provide cover to lead a team across a range of research and public affairs work, contributing to the charity's leadership and governance
Posted 2 days ago
St Pancras Community Association, Camden Town (On-site)
£50,000 per year (FTE)
We are seeking an experienced, driven, and innovative Director to join our dynamic St Pancras Community Association team.
Posted 2 days ago Quick Apply
Charity People, Liverpool (Hybrid)
£300 - £500 per day
Posted 2 days ago Quick Apply
Page 1 of 5
Battersea, Greater London (Hybrid)
Roehampton, Greater London
Starting salary £40,500 p.a pro rata with increases up to £45,000 in the first two years
Full-time or part-time
Permanent
Job description

8.5% pension contribution after successful completion of probation period. Inflationary pay award pending
Hours: 35 hours per week. Normal working hours 9.30 to 5.30. Open to part-time, job-share, and flexible working

Location: Blended between home and office (Battersea and Roehampton)

About us

We’re a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 10,000 people a year. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations, and our local Integrated Care System.

While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.

Why we need you

Supported by existing project funding and a long-term grant from the Access to Justice Foundation, we’re looking for two people to join our Senior Management Team and help lead the next phase of our innovative and award-winning development work. The Head of Core Service and Head of Community Partnerships will work together to:

  • Continue developing our approach to community engagement, helping reduce access barriers for people from the most marginalised communities.
  • Embed changes to our core service that make it more accessible and responsive to those communities.

Both roles also have overall responsibility for a range of funded projects and services and, as leaders and managers, responsibility for:

  • Ensuring we live up to our values, standards and ambitions.
  • Managing contracts and relationships with funders, partners and other stakeholders.
  • Developing organisational strategy and identifying new funding and partnership opportunities.

With a focus on operational compliance and core delivery, the Head of Core Service role would suit applicants with a strong track record of managing advice services, ideally within the Citizens Advice network. We’re not necessarily looking for someone with an advice background for the Head of Community Partnerships role, but great project management, people management and relationship building skills are essential. Both roles require an understanding of and commitment to our values and ambitions, including being a more inclusive workplace where everyone gets the support they need to do their best.

Why you should join us

We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.

We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.

Our commitment to EDI

We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.

How to apply

CV and supporting statement accepted, find out more on our vacancy page by clicking the apply button.

Closing date: 10am on 15 May 2024
Interviews: Week beginning 20 May 2024, Battersea Library, SW11 1JB

Posted on: 26 April 2024
Closing date: 15 May 2024 at 10:00
Tags: Campaigning,Senior Management,Project Management,Business Development