"Finance Manager" Jobs

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 

This role will also deliver general administration and data processing as required. 

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

An exciting opportunity to help lead The Maypole Project into our next exciting phase of growth and development; an opportunity not only to help shape the future of the charity, but in turn transform the lives of hundreds of children and young people with complex medical needs. 

The Maypole Project has, for over 20 years, been supporting families through the toughest and most stressful periods of their lives following a child’s diagnosis with complex medical needs.  The diagnosis of a complex need in childhood can affect people from all walks of life, can impact all aspects of their lives, and brings with it a lifetime rollercoaster of events and emotions.  The Maypole Project promises to be alongside every family member, every step of their way to help them live their lives to the fullest.

To fulfil our five-year strategic development plan, we are seeking key skills in our new CEO which will be increasing our ability to reach out to as many people in need of The Maypole Project expertise in psychological and social support by creating new partnerships, new support networks and reaching into new geographical areas, 

Reporting directly to the Chair of the Board of Trustees and with the support of Head of Developments, the CEO will lead the management of the organisation, drive its strategic development and, together with the Board, secure the future success of the organisation.

The post holder will promote The Maypole Project, its ambitions, values and objectives through every aspect of their work. 

Main purpose of the role

Reporting to the Fundraising Manager, this post will lead on the development and delivery of Thrive’s community and public fundraising whilst working collaboratively with the rest of fundraising team to maximise and develop opportunities over various income streams.

 The post holder will work with our local centres to develop fundraising opportunities and offerings that are appealing to the local community.

The role will also focus on campaigns and projects which either bring in significant unrestricted income (e.g. The Big Give), or that help to step change Thrive’s ability to fundraise (e.g. Thrive’s supporter journey).

As part of the fundraising team the post holder will support and work collaboratively on key projects and activities related to tribute, corporate, individual and regular giving.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Our UK team is looking for an enthusiastic and committed individual to join us as a Programme Funding Officer (PFO). This is an exciting and varied role working across the funding cycle from the early stage of new opportunities through to grant management. You will be regularly in touch with our country teams, supporting them to engage with UK institutional donors in-country and advising them on compliance for both grants and commercial contracts. You will also get a chance to support partnership development, as well as get involved in advocacy and policy influencing. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.

BACKGROUND INFORMATION AND PURPOSE OF THE POST

The Institutional Relations team is responsible for donor engagement and influencing, institutional funding, and partnerships in the UK. It comprises the Head of Institutional Relations, a Commercial Contracts Manager and three Programme Funding Officers.

As part of HI’s 2016-2025 strategy, we have ambitious targets for growth in institutional funding from UK donors, and more broadly, a focus on building strategic relationships with key UK donors and partners. Given the changing external funding environment and evolving context in the UK, we are looking for an individual who is willing to be flexible and adapt to the context in order to meet the organisation’s needs and have the biggest impact for people with disabilities.

The main purpose of this post is:

· Improving our track record for UK and other funding by increasing internal understanding of donors and funding mechanisms in your portfolio, supporting high quality submissions, grant management and donor compliance

Strengthening relationships with, and generating and managing funding from UK and other institutional donors and partners

MAIN DUTIES AND RESPONSIBILITIES

Promoting our work and building relationships with institutional donors

Supporting the work of the Head of Institutional Relations, you will have sound knowledge of the donors and funding mechanisms in your portfolio, and contribute proactively to influencing their funding strategies and priorities. Duties include:

· Maintain a good understanding of HI’s programmes, strategy and approach and communicate this externally.

· Identify and build relationships with a portfolio of large public and private institutional donors and their key suppliers (e.g. INGOs and for-profit development companies), mobilising colleagues from UK and across the global organisation as required.

· Work with country programmes to develop country-level action plans to engage with local representatives of UK donors and partners, in order to strengthen in-country relationships, influence donors’ country-level plans and access in-country funding opportunities. This will also involve supporting the development of multi-year operational plans and advise on the funding possibilities offered by UK institutional donors.

· Anticipate future trends and the expectations of the donors and funding mechanisms in your portfolio, influence their policies and strategies, and negotiate and consult with them on institutional funding matters, in liaison with the appropriate colleagues from the UK team and federal network.

· In coordination with the Head of Institutional Relations and the Chief Executive, monitor and where needed, contribute to collective work and advocacy initiatives in collaboration with partners and INGO networks (such as the Start Network and targeted Bond groups) with the aim of raising HI’s profile and influencing UK donors in line with our influencing priorities.

Generate and manage institutional funding from UK donors

You will follow and champion HI’s internal institutional funding procedures to identify and analyse funding opportunities from UK sources, contribute to project submissions, and carry out grant management duties. You will:

· Monitor, identify, analyse and communicate all relevant funding opportunities from donors in your portfolio (including development and humanitarian grant opportunities and commercial contracts). This will involve facilitating internal go/no go decision-making for new opportunities and advising, and supporting programme colleagues on positioning and consortium-building when relevant.

· Lead the review and analysis of the requirements in new funding agreements and contracts, advise internal stakeholders on compliance and ensure appropriate contract negotiation and due diligence processes are followed.

· Implement internal procedures for contract/grant management and support the submission of reporting and payment requests according to donor requirements.

Improve our track record for UK institutional funding

You will be responsible for increasing internal understanding of UK donors and funding mechanisms in your portfolio, supporting high quality strategic submissions and donor compliance. You will:

· Create internal communications, train and brief finance, programme and technical staff (including country programmes) on the donors in your portfolio, ensuring they have the tools and knowledge to comply with donor rules, understand donor priorities and focus areas, and maximise the potential for funding.

· Support proposal development, advising on donor requirements, expectations and preferences.

· Build strong relationships and internal links with technical and programme teams and contribute to internal working groups on issues related to institutional funding.

Other duties

· Maintain a positive and collaborative working relationship with HI UK colleagues and the Federal Institutional Funding, and Operations teams.

· Actively contribute to the HI UK operational plan and team work plans, and internal staff meetings.

· Ensure high quality, accurate internal reporting and information management for your portfolio.

· Keep abreast of developments within the sector by liaising with counterparts in other NGOs, and relevant networks.

· Represent HI UK at external forums and meetings when relevant.

· Any other activities commensurate with the level of the post, as may be required by the Chief Executive or Head of Team.

Equal opportunities policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.

The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth and turning this into a future significant income stream for the charity.

The role

Develop and drive the implementation of an eCommerce strategy.

Commission and drive a programme to garner customer insights across all channels.

Collaborate with the Head of Retail Shops to connect Scope’s online and brick and mortar propositions.

Use customer insights to inform the buying and merchandising of new goods. To return significant profit margins for the charity.

Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience.

Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit.

About you

You will be an experienced eCommerce leader. And already at a head of level in your current role.

You will have extensive experience of leading large, diverse teams, through a period of growth or change. Strong communication and collaboration skills are critical in this role.

You will also have a commercial and entrepreneurial mindset and understanding of the customer journey. And finally have your finger on the pulse of trends in the digital commerce world.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please go to the Scope website for further information and the skills and responsibilities required for this role.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

Equality and inclusion are at the heart of our mission. We are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential job criteria.

Please let us know if you are applying under the Guaranteed Interview Scheme. 

We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.

If you prefer information in a different format, such as large print or Braille, please go to our website for further information.

Find out more about asking for adjustments at interview.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave in Retail
• 27 days plus Bank Holidays in other roles
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

Imagine being told that you, or someone you love, is losing their sight.

In that moment, two profound questions demand urgent answers:

• Can this be stopped?
• How will I live my life?

At Fight for Sight / Vision Foundation, we pursue positive answers to both questions. We do this by funding the brilliant minds and bright ideas that put change in sight.

Our researchers are at the forefront of eye research, making breakthroughs and discoveries that will prevent and treat eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people: from tackling loneliness to supporting people who have survived domestic abuse.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of vision loss. We’ve secured well-respected and highly engaged ambassadors and patrons, from Sir John Major to Marsha De Cordova MP.

This is an exciting time to join us, as we activate our new brand and five-year strategy.

If you share our mission and have the skills, experience and drive to contribute to our dynamic team, we’d love to hear from you.

Role Description

This new role of Programme Officer (Social Change) will play an integral part in ensuring our grant making has the best possible impact. Working with the Programme Manager (Social Change) and the wider Impact Team, you will be the first point of contact for potential grant applicants and deliver effective processes that ensure that anyone who applies to us for funding has a positive experience, whether they are successful or not. You will lead on all aspects of administering our Social Change grant calls and provide the rest of the team with the information needed to support robust and transparent decision-making. You will also be involved in events for our applicants and will work with colleagues to continually refine and improve our grant making processes.

Responsible to

Programme Manager (Social Change)

Direct reports

None

Working hours and contract

This is a permanent full-time role, 35 hours a week.

Salary

£26k

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.

Start date

As soon as possible

Role Responsibilities:

Administering grant processes:

· Working with the Programme Manager (Social Change) to update application and guidance forms for each funding round

· Work closely with colleagues to set up the grant call in our online grant management system.

· Provide guidance to potential applicants and respond to their queries, e.g. about eligibility.

· Work with colleagues who run the research funding programme to ensure that opportunities for efficiencies and shared processes are maximised

· Process grant applications, ensuring that we adhere to the highest standards of grant making

· Assist with the preparation of papers to support our decision-making processes, including supporting our Social Change Grants Assessment Panel (SGAP) by ensuring they have all relevant information and that the meetings run smoothly.

· Following final decision, ensure that terms and conditions and award letters are sent to successful applicants and ensure a smooth transition of projects to the Programme Manager (Social Change) who will manage the active projects.

Event support and attendance

· Assist with the organisation and delivery of in person and online meetings and events, e.g. a feedback session for unsuccessful applicants.

· Assist with the organisation of visits relating to the social change funding programme, e.g. helping put together briefing documents, supporting with arrangements and highlighting opportunities for stories and impact with communications colleagues.

Team support:

· Provide support to the wider Impact team where required, e.g. working with the finance team on the processing of invoices.

· Assisting the team in keeping accurate and up to date records, including on the online grants management system and ensure that all relevant records are readily and easily available

Person specification:

Skills, knowledge & experience

Essential 

· Health or social sciences degree or with experience of working in grant making or similar

· Experience of working in an office/ administrative environment, ideally as part of a hybrid team

· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint.

Desirable

· Experience of working in a research or grant making organisation.

· Experience of working with committees, ideally with a health, research or charitable giving remit.

· Experience using online grant management systems.

Personal characteristics and behaviours:

· Understanding of and commitment to the change needed to improve life for blind and vision impaired people in the UK

· good attention to detail and focus on quality.

· Ability to understand and analyse information presented in funding applications and reports, summarise this and identify the most pertinent points.

· Ability to work flexibly and effectively as part of a small team and actively collaborate with colleagues in other teams.

· clear communicator, both orally and in writing, with an ability to respond to a wide range of enquiries, e.g. from community organisations

· Ability to effectively prioritise and time manage a varied workload.

· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Imagine being told that you, or someone you love, is losing their sight.

In that moment, two profound questions demand urgent answers:

• Can this be stopped?
• How will I live my life?

At Fight for Sight / Vision Foundation, we pursue positive answers to both questions. We do this by funding the brilliant minds and bright ideas that put change in sight.

Our researchers are at the forefront of eye research, making breakthroughs and discoveries that will prevent and treat eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people: from tackling loneliness to supporting people who have survived domestic abuse.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of vision loss. We’ve secured well-respected and highly engaged ambassadors and patrons, from Sir John Major to Marsha De Cordova MP.

This is an exciting time to join us, as we activate our new brand and five-year strategy.

If you share our mission and have the skills, experience and drive to contribute to our dynamic team, we’d love to hear from you.

Role Description

The Head of Research and Programmes is a new role, leading and overseeing the delivery of our grant-making activity across eye research and social change: delivering first class grant programmes that respond to need as our organisation scales up. The role will lead on key strategic projects and relationships that will increase the Impact of our funding and the value we add to the sectors we work in.  This role will also develop and own an appropriate impact framework to ensure we're able to amplify the work we fund and demonstrate the value of our approach to funders and supporters.

Responsible to

Director of Impact and External Affairs

Direct reports

Senior Programme Manager (Research): Programme Manager (Social Change): Impact and Evaluation Manager

Working hours and contract

This is a permanent full-time role, 35 hours a week.

Salary

Circa. £60k 

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.

Start date

As soon as possible

Role Responsibilities:

Overseeing our Grant Programmes

· Driving work in areas where our organisation can add value and meet need, including scoping new potential programmes and partnerships as well as ensuring our current programmes evolve

· Lead on delivering high quality  funding programmes that meet regulatory (AMRC) requirements as appropriate and provide an excellent experience for applicants, both successful and unsuccessful

· Be responsible for the financial management of budget associated with our funding programmes, working closely with the Finance Team

· Lead and manage the programme teams to analyse the external environment, identify unmet need and how we can add greater value in the sectors we work in

· Proactively disseminate insights from our funded research and project partners, gather sector knowledge, e.g. through delivering presentations, networking and representing our organisation externally with other grant makers/philanthropic organisations and sector partners. 

Impact, evaluation and learning

· Work with the Director of Impact and External Affairs to develop and deliver an appropriate impact framework for our organisation, ensuring that we’re able to amplify the work we fund and demonstrate value to our funders and supporters

· Work closely with the Head of Communications and External Affairs to ensure that the narrative around our impact is powerful and consistent

· Initiate and facilitate new partnership opportunities, e.g. for co-funding grants, or for co-creating innovative project ideas for consideration through our funding programmes.

Strategic projects and relationships:

· Act as the primary point of contact for scientific advisors and subject matter experts, supporting the programme managers by providing senior stakeholder and relationship management support, e.g. with funded researchers, institutions, sector partners and potential future partners

· Commission relevant evidence gathering, project or development work to support the evolution of our funding programmes, specifically our focus during 2024/25 on the North East of England .

· Work with fundraising colleagues to provide support and information to develop cases for support, including pitching alongside the fundraising team when required.

· Work closely with colleagues in communications to ensure that the scope and impact of our work is widely understood and communicated

· Lead on specific initiatives to support our research strategy and to enhance our social change funding programme, e.g. developing a network for early career researchers and involvement of experts by experience across our work.

Leadership and Management

· Lead the team to deliver high quality funding programmes, ensuring that impact is embedded and widely shared

· Provide leadership to the team to support Its ongoing and future development, including creating ways to build skills and expertise within the team

· Work alongside other senior managers in the organisation to provide leadership that ensures our organisation is able to make the most of opportunities, increase its profile and credibility.

· Deliver strong and effective grant-making through our decision-making and governance structures

· Deputise for the Director of Impact and External Affairs as appropriate.

Person specification:

Skills, knowledge & experience

Essential 

· A postgraduate degree in a biomedical sciences, health or social sciences subject or equivalent work experience

· Experience of working in a funder organisation, ideally supporting research or social change programme delivery including patient and public involvement and/or other co-production methods.

· Enthusiastic about vision research with strong analytical skills and the ability to interpret, analyse and summarise evidence, including from technical scientific papers, for a variety of audiences.

· Experience of monitoring, evaluation and learning within a grant making environment, including facilitating opportunities for grantees to come together, either through structured development programmes or sharing best practice

· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint and ideally familiar  with Grant Management Systems or able to learn how to use these quickly.

Desirable

· An advanced research degree (PhD) in biomedical sciences, health or social sciences subject or equivalent work experience

· Experience of working directly in or supporting vision and sight loss research or funding programmes.

· Understanding of the wider research and programme funding landscape and initiatives for responsible funding activities

Personal chararteristics and behaviours:

· A confident and clear communicator, both orally and in writing, with an ability to articulate our impact with internal and external stakeholders

· A collaborative approach, able to problem solve and work with colleagues to generate ideas or overcome barriers

· A focus on quality, attention to detail and accuracy in content and presentation

· A strong project manager with the ability to work independently and within a team to plan and prioritise activities across multiple projects. 

· Commitment to the research that will prevent, treat and cure eye disease and the change that is needed to improve life for blind and vision impaired people.

· Commitment to Equity, Diversity and Inclusion.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended from time to time.

· The post holder may be required to undertake other duties as may be reasonably required from time to time.

Are you passionate about supporting people to uphold their rights?

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.  

We want to appoint a Professional Advocate who shares our ethos and values and is committed to supporting Lambeth residents achieve their legal rights.

dasl have provided an advocacy service for Lambeth Council for 12 years and since 2020 we have played a key role in the Lambeth Advocacy Hub, a single point of access for all statutory independent advocacy services for Lambeth residents aged 16 and over. We manage referrals and enquiries and provide independent Care Act advocacy and a range of non-statutory advocacy.

We provide a high quality service - we hold the Advocacy Quality Performance Mark. You will hold, or be working towards, a qualification such as the Certificate/Diploma in Independent Advocacy (Level 3), or be able to show the necessary skills and relevant experience in a formal or informal advocacy role. 

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team.

We work flexibly between home and office. Our office in Brixton is accessible.

This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.

Fundraising Assistant

Horatio’s Garden charity is looking for an enthusiastic and committed individual, with flair for communicating through the written word, to support our Trusts & Foundations fundraising. This is a fantastic role for a graduate or someone looking to start a career in the charitable sector. You will be given ongoing support, training and mentoring throughout the job. 

Horatio’s Garden is a growing, award winning, national charity improving the lives of people with spinal injuries by creating and nurturing outstanding garden projects in NHS spinal injury centres.

Trusts & Foundations is our largest income stream and we are looking to increase capacity in the team during a growth period for the charity.You will support our experienced Trusts & Foundations team to help meet, and exceed, our income targets and to provide fantastic support to our donors.You will also have the opportunity to spend half a day a week in our Salisbury garden assisting the Head Gardener and spending time with beneficiaries.

Main duties: 

1. Identify and research grant giving trusts and foundations to whom Horatio’s Garden is eligible to submit applications for funding. 
2. Proactively approach relevant trusts and foundations, where possible, to discuss potential applications before submission. 
3. Prepare and submit high quality applications for funding for a range of Horatio’s Garden projects.
4. Prepare and submit high quality, timely progress reports to grant givers, contributing to longer term relationship development with funders. 
5. Maintain the Trusts and Foundations pipeline to maximise supporter retention and income generation.
6. Identify and deliver opportunities to engage grant givers with Horatio’s Garden, through events and garden tours, to increase supporter engagement. 
7. Support the whole fundraising team with tasks where required.

General

1. Work with the gardens, arts programme and finance teams at Horatio’s Garden to understand the need for funding and the impact of Horatio’s Garden to maintain profitable relationships with supporters.

2. Ensure all contact and communications with supporters is recorded on our CRM database and on pipelines to enable continuity with supporters across the team.

3. Keep up to date with trends and developments in fundraising to identify opportunities for Horatio’s Garden to increase sustainable income.

4. Actively contribute to team and organisation meetings. 

5. Actively contribute to projects and activities across the organisation, supporting colleagues and volunteers where necessary.

6. Support the charity at events and be willing to help the team with other activities where required.This may require travel to our garden sites across the UK and overnight stays.

Essential Skills, Knowledge and Experience for this role  

• A flair for preparing compelling and persuasive written proposals/documents
• Excellent interpersonal skills, with a warm, friendly and engaging manner 
• Numerate and able to interpret data and trends

• Ability to manage a varied workload, work on own initiative to multiple tight deadlines with demonstrable time management skills and processes
• Ability to form and maintain good relationships and to work within a team
• High level of efficiency – able to work under pressure 
• Energetic with initiative and drive 
• Enthusiasm for working in the charitable sector 

• Excellent working knowledge of MS Office packages, particularly Word, Excel and Outlook 
• Empathy and understanding of the issues faced by spinal injury patients

Please apply with covering letter and CV.

5 days per week.  Some out of hours work may be required, for which time off in lieu will be provided.

We welcome informal enquiries.Horatio’s Garden is an equal opportunity employer.

Ideally based in our head office, just outside Salisbury in Coombe Bisset, SP5 4LN.  Hybrid working considered.

As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.

Full-time and part-time options available:

Office Administrator and Receptionist (35 hours - £25,562) 
Office Administrator (19 hours - £13,876)
Receptionist (16.5 hours - £12,050)

Are you looking for a varied and interesting role that’s also rewarding? Do you want to put your administrative talent and organisational skills to use? 

We’re looking for a self-motivated person with a can-do attitude to deliver great customer service to our clients and visitors. You’ll be the friendly face of our organisation, greeting all visitors in a welcoming and professional manner. You’ll also help with general administration for all departments and arrange cover for activities and programmes.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen. 

Joining our team means you’ll be doing work you can be proud of, helping to make sure our charity runs smoothly and supporting people to get the best out of their lives. 

Main responsibilities 

• You’ll look after the reception area, answer the phone and field calls 
• You’ll welcome all visitors and make sure our students are signed in and collected at the end of the day, liaising with drivers if needed 
• You’ll arrange cover for activities and programmes across Share sites and in the community 

About you 

• You can deliver excellent customer service to everyone who comes through Share’s doors 
• You’re super organised, conscientious, and not afraid to use your initiative to tackle jobs you notice need doing 
• You’ve got great people skills and you’re excellent at communicating with people at all levels 

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees. 

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

Please send your CV and a cover letter addressing the following questions: 

1. What are your top three qualities that make you an excellent receptionist/administrator? 
2. What would you do if someone came in who was very upset and angry? 
3. Can you tell us about a time when you were very busy and had to multitask? What was the situation and what did you do? 

Please also complete our equal opportunities form, which you can download on our website.

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application.