Jobs

Barnsley, with regular travel across South Yorkshire

Ref: EAL-251

Are you a proactive, collaborative and xxx with a proven track record of successfully supporting people into sustainable employment. Dou have experience of managing a caseload and achieving individual set targets for engagement, training and employment outcomes and supporting colleagues to achieve overall project targets?

If so, join St Giles as an Employment Advisor, where you will be responsible for the delivery of casework, employability support and building the foundation for skills and aspirations, as well as creating links with potential employers and employment forums within the region.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
Our successful candidate will hold and support a caseload of clients, some of facing various forms of adversity, to overcome barriers, increase employability and progress into meaningful and sustainable education, training and employment.  You will be expected to support the promotion of the project internally and externally to support the achievement of targets for engagement and progression onto training, employment and other outcomes, while also developing and delivering engaging one-to-one and group activities.

We will also count on you to establish excellent partnership working with key organisations, employers and partners, plus carry out promotional, marketing, information and recruitment activities to engage clients and build relationships with key partners and stakeholders.  Developing contacts and liaising with external agencies to develop positive working relationships, enabling effective referrals of participants and developing progression opportunities is also a key aspect of the role.

What we are looking for

• Experience providing a person-led support service that responds to individual’s employment and wider needs and aspirations
• Experience of working to high standards of evaluation processes. An understanding of current labour market trends and knowledge of employment rights and contract types
• Minimum Level 3 Advice and Guidance qualification or equivalent
• Ability to holistically support those who face multiple and complex barriers to employment
• In-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes
• Experience of monitoring, evidencing and reporting on work with  clients
• Exceptional interpersonal, negotiation and communication skills, written and verbal

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website.

Closing date: Rolling basis until role is filled  Interview date: Rolling Basis    

We are seeking a General Adviser to deliver advice to our clients calling in to the service.  Working from home, you will demonstrate you have the capacity and drive to deliver general information and advice in a range of subjects in a pressured environment.  Working alongside volunteers and supervisors to ensure high standards of advice giving and recording. 

This is an exciting but demanding role, often advising those at greatest risk of vulnerability, helping them to understand their rights and identify options to move forward with their issues. 

The general advice service deals with a broad range of often complex issues including benefits, debt, employment, housing and family problems.

Comprehensive training package and learning support provided. 

Location: Home working.

Contract Type: Permanent

We encourage applications from disabled people by offering them an interview, if they meet the minimum criteria for the job. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.

​Interested? Want to know more about the Charity? Please check the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process

#LI-DNI

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Fundraising Manager

Salary: Manager Level 1 – £38,316

Contract type: Permanent

Hours: Full Time (typically 09:30-17:30, with flexibility)

Location: Elephant & Castle, London / remote

Responsible to: Director of Fundraising, Marketing, and Communications

Application Deadline: 5pm 27 June

Interview Dates:  1st round interviews: 8 & 9 July

Our Commitment to Equity

We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.

We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.

Role Purpose

Hatch is on a mission to build a more equitable entrepreneurial ecosystem, one where underrepresented founders have the resources, support, and funding to thrive. We are looking for a relationship-driven Fundraising Manager to secure, steward, and grow funding partnerships across trusts and foundations, corporates, and high-net-worth individuals (HNWI).

You will play a key role in unlocking income growth through strong relationship management, compelling bid and proposal writing, and strategic prospect research. While managing your own portfolio of funders, you will also support senior fundraisers to progress high-value partnerships, developing your skills and confidence as you grow your own partnerships.

At Hatch, we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from funders.  Over the past four years, we have made significant strides in fundraising, growing our income from £500k per year in 2019 to over £2m in 2024. We have built a strong pipeline, developed innovative funding models, and positioned ourselves as leaders in enterprise support for underrepresented founders, earning recognition as  finalists for the Third Sector Fundraising Team of the Year in 2022.

Your role will focus on:

• Developing and managing partnerships across corporate, trust and foundation, and individual giving audiences.

• Securing new funding opportunities and supporting income growth, working closely with the fundraising and marcoms team.

• Leading engagement activities including funder and prospecting events and  funder experiences.

• Ensuring strong reporting and impact measurement for our funders.

• Drafting compelling applications that forge an emotional connection and securing financial support to transform the lives of our beneficiaries.

• Representing Hatch externally to deepen relationships with funding and strategic partners, securing long-term commitments and increasing brand awareness.

This is a fantastic opportunity to work with experienced fundraisers, build game-changing partnerships, and contribute to a highly impactful team. If you thrive in an environment that combines relationship management, strategic fundraising, and social impact, we’d love to hear from you.

Key responsibilities

• Manage partnerships - Steward a portfolio of trusts, corporates, and individual donors, ensuring consistent communication, timely reporting,  and strong funder retention.

• Lead on bid and application writing - Write tailored and compelling funding applications, proposals, and case materials for grant-giving bodies, corporates, and HNWIs.

• Support senior fundraisers across the team - Assist colleagues working on major partnerships by providing background research, preparing proposals and meeting materials, and helping to coordinate follow-up actions.

• Provide regular updates and comms to funders - Ensure all funders receive timely, engaging updates on programme delivery, impact and outcomes, maintaining trust and strengthening long-term relationships.

• Identify and qualify new prospects - Proactively research and assess new funding opportunities. Bring warm leads into the pipeline and contribute insight to support strategic alignment.

• Respond to inbound funding enquiries - Manage and convert lower-level inbound opportunities, ensuring prompt and appropriate responses that align with Hatch’s offer and impact areas.

• Maintain accurate CRM records and support reporting - Keep the fundraising pipeline up to date in Salesforce and Monday. Track deadlines, ensure data accuracy, and support internal reporting and team coordination.

• Coordinate cross-team collaboration - Work with Programmes and Marcoms teams to gather inputs for applications and reports, prepare for funder meetings, and ensure aligned messaging.

• Use data and storytelling to showcase impact - Contribute to the development of reports, updates, and communications that clearly demonstrate Hatch’s value and the impact of our work with funders.

Person specification

We are looking for a relationship-driven fundraiser who can grow and manage a funder portfolio, write compelling funding bids, deliver employee engagement and volunteering opportunities, and support wider team success. You’ll need to be confident working across income streams and motivated by social impact.

Essential skills and experience:

• Excellent relationship management skills, with experience stewarding funders or clients

• Strong bid and proposal writing skills, with the ability to produce clear, compelling content

• Proven ability to research, assess, and qualify new prospects

• Ability to provide timely, well-crafted funder communications and updates

• Experience in creating and delivering funder volunteering and engagement activities.

• Highly organised and comfortable managing multiple projects and deadlines

• Strong attention to detail, particularly in maintaining records and reporting

• Confident communicator with strong written and verbal skills

• A collaborative approach and willingness to work cross-functionally

• Proactive, self-motivated, and solutions-oriented

Desirable skills and experience:

• A background that reflects the lived experiences of underrepresented communities Hatch exists to support, including but not limited to those marginalised by race, gender, disability, or socio-economic background

• Experience working in fundraising across multiple income streams

• Familiarity with funder reporting requirements and impact measurement

• Experience with high-net-worth individual giving or corporate partnerships

• Understanding of Hatch’s mission and commitment to equity

• Experience using CRM systems and project management tools (e.g. Salesforce, Monday)

This role offers an exciting opportunity to shape and grow strategic partnerships, contribute to a dynamic team, and make a real difference in creating a more equitable entrepreneurial ecosystem. If you thrive on building relationships, securing funding, and driving impact through emotionally compelling storytelling, we’d love to hear from you.

Benefits

We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.

We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. Although we offer the flexibility to work from home,  there are times when it is useful for us to get together in person for collaboration,  meetings and team days.

Our benefits include:

• Flexible working - work from home or in the office and at the times that work best for you 

• 38 fully flexible holiday days (including the 8 UK bank holidays) in 2025

• Paid time off for dedicated learning and development opportunities

• Access to Hatch programmes and events free of charge

• L&D Learning Platform - Access Learning

• Employee Assistance Programme - Health Assured

• Team Days/get togethers

• Four days per year paid time off to volunteer

• Four Wellbeing days per year

• Employee pension scheme - Salary Sacrifice Scheme 

• Enhanced parental leave

• Cycle to Work Scheme

• Eye care scheme

• Enhanced sick pay leave

• Interest free loans to purchase season tickets for travel to work

To Apply

In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:

• What excites you about Hatch as an organisation and about this role in particular?

• Give an example of an organisation we should approach for a mutually beneficial partnership and explain why.

• What would you do in this role that would really make an impact?

Please note we are only able to accept applications from candidates who have the right to work in the UK.  In addition, we only accept applications via the portal which is accessible on our website. 

If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.  

We are seeking to recruit a Money Advice Casework Support Assistant to maximise efficiency and good use of money adviser resources by engaging with and supporting clients with advice preparation and implementation at key points during their money advice journey.

The successful candidate will have excellent people skills, the ability to prioritise work and be proactive and enjoy working as part of a team.  They will have a high standard of written English and be proficient in the use of a range of IT packages. A positive attitude to hard work, problem solving skills and a willingness to learn is essential. 

The post offers hybrid home/office working with the need for some travel across the borough. 

We encourage applications from disabled people by offering them an interview, if they meet the minimum criteria for the job. 

Creative Support have a new position available for an Internal Auditor. You will work as part of a small team to oversee the proper governance of financial compliance across the organisation, both within our care services across the country and our head office departments.

This will include:

• Conducting proactive internal finance audits of social care services.

• Conducting proactive internal finance audits of head office departments.

• Conducting reactive fraud and financial abuse investigations.

• Contributing to policy reviews surrounding both client and corporate finances.

• Conducting finance training.

• Working on the continuous improvement of systems relating to both corporate and client finances.

• Developing fraud awareness campaigns across the organisation.

This is a fantastic opportunity to make a difference to the lives of at-risk adults within the charity sector.

We are looking for candidates with a high level of self-motivation and excellent organisation skills to join our Investors In People team, who are also Made in Manchester Awards Team of The Year 2024. You will have a strong work ethic and the ability to form relationships across the organisation. 

It is essential that you have a high level of numeracy and written communication, including effective report writing and a sensitive approach to providing feedback. You will also be able to carry out training with small groups and appropriately manage financial investigations should these be required.

This is a very varied role with the opportunity to really develop your skills and to impact on the organisation at a strategic level. Training and ongoing support will be provided. Travel will be required, including some overnight stays. This is paid for by the organisation and subject to flexibility approved by your line manager. A full driving licence is preferred but not essential.

Vacancy Reference Number: 82624

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Governance Officer

Are you looking for an exciting opportunity to work for an organisation that makes a difference and values professionalism, flexibility, and a respectful and supportive work environment?  If the answer is yes, then this is the role for you!

We are looking for a skilled Governance Officer to join the team at Church House, Hove. You will be responsible for ensuring that good charity governance is maintained and delivered, provide high quality secretariat support to the diocesan Boards and Councils and act as PA to the Diocesan Secretary (effectively the CEO at Church House, Hove).

Position: Governance Officer

Location: Hove/Hybrid

Salary: £35,000 per annum

Hours: Full-time, 37.5 hours per week (flexi time)

Contract: Permanent

Closing Date: Tuesday 24th June 2025

Interview Date: Monday 7th July 2025

About the Role

What you’ll do:

• Arrange meetings and agendas and take minutes at Synod, Council, Board and Committee meetings
• Organise and manage elections, for example to Diocesan Synod or General Synod
• Arrange and organise the governance aspects of the bi-annual Diocesan Synod
• Provide executive level PA support to the Diocesan Secretary
• Coordinate and monitor the use of legal services

About You

Our ideal candidate will have:

• Knowledge and experience of charity governance and applying it to boards and committees
• Strong administrative skills with experience of taking minutes
• Great organisational skills and be adaptable to prioritise a busy workload
• Good interpersonal skills and able to work with a wide range of people
• Discretion, diplomacy and sensitivity in working with confidential information

For full details of the job please see the job description and person specification when you click to apply.

About the Organisation

The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Sussex across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a Church House team, our mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What we offer:

• The Diocese offer flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Free parking, and the ride to work scheme and development opportunities

The post will involve some occasional work in the evenings and at weekends. 

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

Other roles you may have experience of could include Governance Officer, Charity Governance Officer, Governance and Risk Officer, Compliance Officer, Policy Officer, PA, Personal Assistant, EA, Executive Assistant, Secretary, Admin, Administrator, Senior Admin, Senior Administrator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Employer Engagement Manager

We are looking for a proactive, people-oriented and strategic Employer Engagement Manager to lead on securing and managing a range of exclusive employment opportunities from partners and making them accessible to the young people we work with.

This role is perfect for someone who thrives in a fast-paced environment and is passionate about social mobility, partnership working, and delivering tangible outcomes.

Position: Employer Engagement Manager

Location: London/Hybrid

Salary: £35,000 - £39,000

Hours: Full-time, 37.5 hours per week (Monday to Friday)

Contract: Permanent

Closing Date: 13th June 2025

About the Role

As Employer Engagement Manager, your key responsibilities will include:

Develop and Manage Partnerships

• Build and nurture relationships with employers and stakeholders to develop ringfenced and exclusive job opportunities for care-experienced young people.
• Represent DFF at external networking events and local borough employment and skills initiatives.
• Ensure all partners understand the unique challenges faced by care-experienced young people and the benefits of inclusive hiring.

Recruitment & Opportunity Management

• Lead the end-to-end recruitment process for both young people and employers, including a final CV’s and cover letter review (our Career Specialists will have developed these with the young people), occasional interview preparation, and feedback.
• Maintain accurate records of opportunities and outcomes using Salesforce (daily updates required).
• Deliver monthly reports and feed into quarterly funder and trustee updates.

Collaboration & Internal Engagement

• Facilitate weekly sessions with the Careers Team to ensure alignment on opportunities.
• Use data, focus groups, and staff insights to guide strategic recruitment activities.

Training & Awareness

• Deliver training to partners who are recruiting care-experienced young people to facilitate successful and sustained employment.
• Ensure every young person hired has access to a trained workplace buddy or mentor.

Impact & Continuous Improvement

• Monitor labour market changes and share insights at team meetings.
• Aim to increase the percentage of care-experienced young people placed into exclusive partner roles.
• Provide real-life success stories and case studies for communication purposes.

About You

As Employer Engagement Manager, you will have experience in a similar role, ideally working with corporate clients or within a recruitment/employer engagement capacity.

With proven ability to meet or exceed targets in a fast-paced, goal-driven environment, you will be a confident communicator, able to present effectively to stakeholders and promote DFF’s services. You will have strong organisational and project management skills and proficiency in using CRM systems such as Salesforce.

Join the team and be part of a movement dedicated to creating equal career opportunities for care-experienced young people. At DFF, your work won’t just be a job—it will be a purpose.

To apply, please submit your CV and a short cover letter up to 500 words outlining your suitability for the role.  Please note that we recognise the value of using AI in aiding the development of CVs and cover letters, however the use of AI should be a supporting tool and not relied upon entirely.

About the Organisation

Join a London-based charity committed to empowering care-experienced young people to achieve sustainable and fulfilling careers. This year the team will work with around 900 young individuals, providing 1:1 tailored support, counselling, mentoring, exclusive work and training opportunities with employer partners, and the chance to shape policy through the youth policy forum.

The mission is to ensure that care-experienced young people can thrive, not just survive. This means addressing systemic barriers, fostering professional confidence, and opening career pathways that many may not have believed were possible.

What’s on Offer

• Competitive salary with clear growth potential
• 27 days of annual leave + public holidays
• Pension scheme
• Dedicated professional development budget
• Access to Health Assured Employee Assistance Programme (EAP)
• The opportunity to create real, lasting impact in young people’s lives

You may have experience in areas such as Careers, Employment, Recruitment, Employer, Careers Engagement Manager, Employment Engagement Manager, Recruitment Engagement Manager, Employer Engagement Manager, Careers Advisor, Employment Advisor, Careers Coach, Employment Coach, Partnership Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Tearfund is looking for a Legacy Stewardship Officer to support our Legacy and In Memory marketing to increase the awareness amongst our audience about leaving a legacy to Tearfund.

The central purpose of the Legacy Team is to raise awareness of the opportunity to leave a gift in your will to Tearfund, stewarding with care and excellence those who have chosen to do so and to acquire more legacy pledgers for this growing income stream. 

You will have strong administration skills, with a natural ability to communicate effectively with supporters to ensure all legacy-supporter records are accurately maintained and updated. 

We are looking for a candidate who:

• Has excellent organisational and administrative skills for effective database management
• Can communicate well with existing and potential legacy supporters
• Can demonstrate an understanding of fundraising and marketing principles

Do your skills match what we're looking for? If so, please get in touch - we would love to hear from you!

Please note this is a permanent part time role working 21 hours per week. The full time salary is £33,572 per annum. The part time salary is £20,143.20 per annum. The working pattern will be agreed with the line manager. 

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

We are recruiting for a Helpline Economic & Tech Lead to join our team in London; the scope on this job involves….

Job Title: Helpline Economic & Tech Lead

Location: Homeworking with the requirement to occasionally work at our Head Office
Salary: £38,674.05 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Fixed term (until August 2028)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Helpline Economic & Tech Lead, you will provide specialist support and safety-planning around technology-facilitated abuse and economic abuse to survivors of domestic abuse.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 19 June 2025

Interview date: 23 & 24 June 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

This newly created Fundraising Lead position will play a vital role in helping to deliver Flynne's Barn's core work; secure the financial standing of the charity; and develop exciting, forward-thinking projects. 

You will be a self-starting, results-driven fundraiser who is comfortable working independently as well as collaboratively in a small team. You’ll thrive in a dynamic environment, and are motivated by the opportunities to help shape an organisation's future and make a real and positive difference to young people facing the challenges of a cancer diagnosis.

This is a fundraising role that offers both creativity and structure, relationship-building and strategic thinking — perfect for someone who loves making things happen and wants their work to really matter. This is a remote role with the need to visit Flynne’s Barn’s Lake District centre on an occasional basis. 

As an initial part time role, this will be ideally suited to a consultancy contract.

TO APPLY - Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am UK time on 23 June 2025.

We welcome and encourage applications from people from all backgrounds, including those from minoritised groups that are underrepresented in the workplace.

Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.

Job Title : Customer Services Handler
Location: Lancing/Littlehampton (Hybrid – 3 days in the office)
Salary: £25,685 per annum (Band C, Level 3)
Hours: 35 hours per week
Contract: Permanent

About The Role:

At Unity Insurance Services, we’ve been supporting not-for-profit organisations for over 80 years. As a trusted and specialist insurance broker for Scouts, Girlguiding, charities, and community groups, we pride ourselves on delivering tailored, empathetic service to every client. Owned by The Scouts, we share a passion for making a difference and reinvest our profits to help young people gain Skills for Life.

What you’ll be doing:

You’ll play a central role in delivering a high-quality, efficient, and responsive service to our customers and internal teams. From handling phone, email, and live chat queries, to supporting our insurance claims and office operations, your work will directly contribute to the smooth running of our business.

As the Customer Services Handler, your Key Responsibilities will include:

• Managing incoming queries via email, live chat, and phone, providing expert and timely support
• Supporting insurance claims, policy changes, and document processing
• Ensuring accurate and compliant record keeping
• Coordinating office activities, including meetings, supplies, and facilities
• Assisting clients with documentation and insurance-related queries
• Maintaining strong relationships with both internal colleagues and external clients

What we are looking for in our Customer Services Handler:

We’re seeking someone with excellent communication skills, attention to detail, and a proactive approach to their work. Ideally, you’ll have:

• Previous experience in a customer service or administrative role
• Strong IT skills (Word, Excel, email)
• A conscientious, organised, and team-focused attitude
• A passion for delivering outstanding service and upholding our values of Integrity, Respect, Care, Belief, and Cooperation

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 11:59pm Monday 30th June 2025

Interviews will be held in person week commencing Monday 21st July 2025

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Overview 

Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The student advisor role will be to deliver a high quality, professional advice service to students at the University of Gloucestershire Students' Union which is independent of the institution, confidential, non-judgemental and impartial. 

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

Key Details

Closing Date: Monday 7th July
Interview Dates: Tuesday 22nd July
Start Date: August/September 2025

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advise that you look through the person specification in the job pack available on our website.

Candidates are able to arrange an informal conversation with Lou Fensome, Chief Operating Officer in advance of submitting an application. To arrange an informal conversation please contact find contact details in the job pack via our website. 

Job Details

• Job Title: Student Advisor
• Location: Across all of the main UoGSU sites, with a flexible working policy.
• Department: Student Voice & Advocacy
• Reports to: Advocacy & Campaigns Manager
• Salary: £21,436 pro-rata
• Contract Type: 0.8FTE - Part Time
• Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union.
• Working Days: Monday- Friday - to be negotiated with the successful candidate
• Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate

About the role

The main focus of the advice centre will be academic advice and appeals but it may need to adapt to the changing needs of students and will likely involve working with individuals who have complex situations who require support to navigate what steps to take. 

Advice and Support

• To provide specialist advice and information directly to students via physical and digital mediums as appropriate on academic matters
• To support students when referring them to appropriate internal & external agencies
• To advise and inform students of their rights and responsibilities as students of the University of Gloucestershire
• To support students at meetings, appeals and hearings within the University
• Maintain generalist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the advice service
• To be able to understand and explore the issues students present with a focus on expert advice to enable students to make informed decisions
• Take referrals from with partner providers i.e University, self-referrals and those from voluntary and statutory agencies

Case Work and Procedures

• Maintain accurate records of all advice cases at the SU via the case management system
• Ensure adherence to the requirements of data
• Promote the service and outreach where necessary
• Ability to listen and communicate effectively with a diverse range of people
• Have the ability to work with autonomy and use own initiative

Reporting and Policies

• Work alongside colleagues to support the development and success of the SU enhancement projects and campaigns
• To collate key information for the Student-led projects and feed into campaigns
• To monitor the matters raised via individual student cases to identify commen trends that could inform policy

A full job pack including more details about the role and the person specification we'll be shortlisting against is available via our website. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role, this includes the area of Dundee, Angus, Fife, Perth & Kinross and Clackmannanshire

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

Interviews will be held on 30th June 2025.

The successful candidate will be required to: 

• Preferably hold a full driving licence
• Provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK