Emergency response officer jobs

Lead projects, partnerships & plans to restore rivers and inspire communities. Make a real impact on river health!

The Senior Catchment Officer role is at the heart of what we do at the South East Rivers Trust (SERT). You’ll lead collaborative, evidence-based action to improve river health, bringing together communities and stakeholders to tackle catchment challenges and deliver nature-based solutions.

Working predominantly on the River Stour in Kent, this role combines project leadership, strategic planning, and stakeholder engagement. You’ll:

• Develop and deliver river restoration, pollution prevention, natural flood management, and citizen science projects.
• Host and coordinate Catchment Partnerships, ensuring inclusive, effective collaboration.
• Lead the development of a Catchment Plan for the Stour, shaping priorities for the next five years and linking with strategic decision-making and funding.
• Secure funding, build project pipelines, and mentor junior colleagues.

About you

• Confident communicator and relationship-builder
• Strong understanding of river catchment management, ecology, hydrology, or environmental science.
• Proven experience in project development and delivery, ideally nature-based solutions or citizen science.
• Skilled in stakeholder engagement and facilitation, from public meetings to strategic discussions.
• Confident in collecting, analysing, and using environmental data.
• Track record in fundraising and managing successful environmental projects.
• Experience mentoring or supervising staff or volunteers.

Why join us?

At SERT, we’re passionate about restoring rivers and inspiring communities. Working here is rewarding, collaborative, and impactful. If you thrive on challenge and want to make a real difference, we’d love to hear from you.

Interested? Apply now and help us create a healthier, more resilient catchment, see the full job description for more information.

Application process

• Closing date for applications: Sunday 18th January 2026 at 11:59pm.
• Interviews:  w/c Monday 29th January 2026

Passionate about rivers? Become a Catchment Officer at SERT and lead partnerships, inspire communities, and deliver projects that make a real difference to the UK’s waterways.

About the Role

As a Catchment Officer, you’ll act as a coordinator and investigator—gathering data, uncovering issues, engaging communities, and creating momentum for change. Working within our Water, Land & Catchments Team, you’ll lead an ambitious programme of projects focused on river restoration, citizen science, and evidence-led environmental management.

This is an exciting opportunity to join a passionate team, working predominantly within the Rother, Cuckmere and Pevensey catchments, tackling some of the UK’s most urgent environmental challenges. We’ll support your development, amplify your impact, and help you thrive.

Key Responsibilities

• Host Catchment Partnerships: Coordinate collaboration across stakeholders using the Catchment Based Approach (CaBA) to drive action grounded in data and evidence.
• Investigate Catchments: Collect and analyse data, engage with local communities, and build a detailed picture of pressures and opportunities.
• Build the Evidence Base: Set up monitoring systems and identify data gaps.
• Deliver Projects: Design and implement river restoration, pollution prevention, natural flood management, and engagement initiatives.
• Secure Funding: Develop proposals and secure funding from diverse sources.
• Engage and Inspire: Lead communications and stakeholder engagement to foster a shared vision for healthier rivers.

What We’re Looking For

• Strong understanding of river catchment management, ecology, hydrology, or environmental science.
• Experience in project development and delivery, ideally with nature-based solutions or citizen science.
• Confidence in collecting, analysing, and using environmental data.
• Excellent facilitation and communication skills.
• Ability to build consensus among diverse stakeholders.

Why Join Us?

• Work on meaningful projects that improve river health and biodiversity.
• Be part of a friendly, talented, and passionate team.
• Opportunities for professional development and growth.

Ready to make a difference?
Apply now and help us create healthier rivers for people and wildlife.

Interested? Apply now and help us create a healthier, more resilient catchment, see the full Job Description for more information.

Application process

• Closing date for applications: Sunday 18th January 2026 at 11:59pm.
• Interviews:  w/c Monday 29th January 2026

We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator. 

The role ensures that Shakespeare’s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate.  This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team.

The team:

The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe’s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists.

Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe’s emergency response arrangements.

The skills:

• Proven experience coordinating hard FM services within a complex estate.
• Practical experience working with and overseeing external maintenance contractor.
• Experience managing planned preventative maintenance (PPM) programmes and reactive repairs.
• Demonstrable experience maintaining and reviewing compliance documentation and statutory records.
• Experience supporting emergency response, call-out, or facilities-related incident management.
• Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes.
• Ability to manage and prioritise a varied workload.
• Excellent organisational skills.
• Confident communicator and capable of liaising professionally with contractors, and internal stakeholders.
• Ability to maintain accurate records.
• Proactive, and consistently promoting a strong H&S culture.
• Calm, reliable, and responsive, with the ability to work well under pressure.
• High level of integrity and professionalism.
• Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026.

If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.

Grade: 5

Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)

Position type: Fixed-term 1-year contract

Responsible to: Regional Director - Asia & MENA

Direct reports: None

Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)

Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 40% of your time in any calendar year.

ROLE PURPOSE:

ShelterBox is seeking a candidate with previous humanitarian experience to support our agile and effective International Programmes Department. The successful candidate will support responses to rapid-onset disasters and protracted emergency response programmes within across our portfolio ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.

The International Programme Department is split over three Regional Directorates - a) Asia & MENA (Middle East and North Africa), b) East and Southern Africa, and c) West Africa and LAC (Latin American and the Caribbean). Reporting to the Regional Director - Asia and MENA, the Programme Officer will work closely with colleagues in the Programme Delivery Team to support ShelterBox programmes across the regions. The type of support will be varied but may include elements such as support in development of partnerships, project documents such as proposals and agreements, monitoring project progress, support in analysis of data coming from operational partners such as through post-distribution monitoring (PDM) and in other areas related to the project cycle. The role will likely include working with teams to prepare and respond to emergencies in high-risk countries.

The role will support project delivery, including communicating with partners and supporting reviewing, funding, and monitoring of international programmes. The ideal candidate will have knowledge and experience in humanitarian action or international development.

The Programme Officer is a deployable role and may include travel to crisis-affected countries to support programme delivery and emergency responses. This could include travel to areas with damaged and missing infrastructure, few facilities and communities experiencing severe trauma.

WHO ARE WE LOOKING FOR?

ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual with excellent attention to detail and awareness of international affairs. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, project development and supporting day-to-day management of programmes. This role would be ideally suited to someone with experience of working for a humanitarian organisation who has the passion and interest to build their knowledge and skills around tools and processes which enable quality programme interventions

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

· Support programme delivery and deputise for Programme Managers as required, under supervision of Regional Director and Programme Managers.

· Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements.

· Support safety and security / travel planning.

· Report to internal and external audiences on programme delivery by providing updates via briefings, presentations, and written reports, including supporters and donors.

· Support best practice in project implementation, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners

· Monitor disasters and conflict and undertake relevant research.

· Monitor programme activities and financials to track implementation and expenditures under direction of Programme Managers. Support compliance with donor conditions and requirements.

· Support emergency responses in Asia, MENA and Africa.

· Support networking and coordination with non-governmental organisations, governments, coordination mechanisms, and other actors.

· Work collaboratively with partner organisations, including local, national, and international NGOs.

· Support emergency preparedness initiatives in the region.

· Ensure adherence to ShelterBox operational procedures and policies.

· Represent ShelterBox in any capacity as required.

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Health, Safety & Environment Officer

The Ocean Conservation Trust is a charity with a mission of “Connecting us with our Ocean.” We are committed to conserving the marine environment and inspiring people to protect it for future generations. An exciting opportunity has arisen for the right candidate to join our organisation at a time of significant growth.

The Health, Safety & Environment Officer will play a key role in the delivery of safe and compliant operations across the site. Working closely with senior colleagues, coordinate day-to-day HSE activities, maintain accurate records, and embed a positive and proactive safety culture throughout the organisation.

We are seeking a highly motivated individual with a high level of attention to detail, capable of balancing administrative responsibilities with practical, site-based health and safety duties.

Applicants who meet the essential criteria will be invited to interview.
The salary for this role is £30,000 - £35,000 per annum depending on experience. Working hours are 37.5 per week (Monday–Friday).

We are looking for candidates who have the following qualifications and experience:

· IOSH Managing Safely or Working Safely certification (Essential) and willingness to undertake further training if needed.

· NEBOSH General Certificate in Occupational Health & Safety (Desirable).

· Experience working with HSE management systems in a similar environment (public venue, facilities, or operational site preferred).

· Strong organisational and administrative skills with the ability to manage documentation accurately.

· Good analytical and problem-solving skills with a practical approach to safety solutions.

· Clear, confident communicator both verbal and written, with the ability to influence and advise at all levels.

· Awareness of H&S considerations relating to public buildings and hazardous operational areas.

To apply please select the apply button and send us your CV and a cover letter with a personal statement outlining how you meet the requirements of the job, with illustrations of your experience and your reasons for wanting to join the Ocean Conservation Trust and what you can bring to us

Closing Date: 14th January 2026

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit, however we particularly welcome applications from groups currently underrepresented in the workforce.

Only candidates invited for interview will be contacted.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 28 January 2026

Interview Date: 16 February 2026

​

• About The Role

• Do you have experience in working with vulnerable people with complex needs in a Housing,  Hostel or Supported Accommodation environment? 

   
  We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation. 

  
  You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.

  
  • You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.

  
  • The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary        accommodation as soon as possible.

  
  • Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.

  
  • You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.

  
  • Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.

  
  What we are looking for…
  Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

  You will need to have knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice.

  This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

  
  You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

  
  Teamwork is essential for this role to work effectively with colleagues and external agencies.

  
  Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.

  
  For more information about this role please see the Job Description/Person Specification.

  
  You will need…
  • GCSEs (5 A-Cs or equivalent, including Maths and English)
  • Experience of working in a Housing, Supported Housing or Homelessness focused service
  • Experience of working with vulnerable people and people with complex needs
  
  Special Conditions…
  • Full UK Driving Licence with access to a vehicle for work purposes
  • DBS Check

  Should we receive sufficient applications for this role we reserve the right to close the vacancy early, therefore we advise candidates to apply as soon as possible. Previous applicants need not apply.

  
  Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

  
  What can we do for you…
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 7% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
  • Access to digital financial advice (covering your pension scheme, mortgages and other finances)
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary
  • These are just a handful of the benefits that you can enjoy when you join us!
  
  To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

  
  Your application will not be considered if you have not provided a supporting statement, in addition to your CV.

  
  Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

  
  Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

• About Us

• You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

  
  Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

Grade: 5

Salary: £33,933

Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)

Position type: Fixed-term 2-year contract

Responsible to: Partnerships and Localisation Manager

Direct reports: None

Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)

Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 20% of your time in any calendar year.

ROLE PURPOSE:

ShelterBox is seeking an experienced humanitarian professional with strong partnership expertise to join our dynamic International Programmes Department (IPD).

In this role, you will work closely with the Partnership team, comprising the Partnership & Localisation Manager and Rotary Partnership Manager, to advance two key strategic priorities: strengthening ShelterBox's partnership approach and driving localisation.

The Partnership team leads on developing and implementing strategies that enhance collaboration, including our global partnership with Rotary International. Working across IPD and the wider organisation, the team is central to shaping systems, processes, and initiatives that ensure effective partnership management and deliver on our strategic goals.

As part of this team, you will support programme delivery through a partnership lens. Responsibilities include coordinating due diligence processes, managing partnership agreements, and mapping partnership approaches across our project portfolio. You will also play a key role in supporting and coordinating ShelterBox's engagement with Rotary International, collaborating with multiple departments, Programme Delivery, Programme Funding, Programme Quality, Supply Chain, Finance, and Learning & Development.

WHO ARE WE LOOKING FOR?

ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual who thrives in a fast-paced environment and wants to contribute to a growing area of organisation. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, partnership development. They will bring humanitarian or development sector experience, a strong interest in equitable partnerships, and exceptional coordination and administrative skills.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

· Support the Partnership and Localisation Manager and Rotary Partnership Manager to deliver key workstreams across the organisation.

· Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements.

· Work closely with Programme Managers and Emergency Coordinators to coordinate and communicate our work with Rotary within our preparedness and response portfolio.

· Report to internal and external audiences on partnerships by providing updates via briefings, presentations, and written reports, including supporters and donors.

· Support best practice in Partnership Management, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners

· Support the Partnership and Localisation Manager, in the development of the partnership framework, in line with strategic priorities. This will be inclusive of incorporating the Rotary partnership within the framework.

· Coordinate the ShelterBox Localisation task force, inclusive of circulating agenda, noting and following up with key members on actions.

· Support the timely coordination of Due Diligence and partner organisational capacity assessment (OCA) process for partners, inclusive of conducting sanctions checks.

· Collaborate with the Programme Quality team to design appropriate partnership outcomes and outputs with indicators to be measured at programme and project levels, and ensure that learning on partnership is systematically captured and applied

· Support Programme Managers, Emergency Coordinators and the Grants Manager to ensure that the sub-grant agreements and terms of partnerships, as well as institutional policies and procedures are complied with by the partner organisations, including policies on safeguarding

· Support the planning and facilitation of periodic two-way partnership review processes, ensuring that discussions are as constructive, relevant, and mutually beneficial as possible; Follow up to ensure that mutually-agreed-upon actions are met

· Maintain awareness of external/sector best practice on partnerships, including Safeguarding, Protection, risk management and EDI

· Represent ShelterBox in any capacity as required.

· Any other duties as required which are deemed appropriate to the level and grade of the post.

We are seeking an experienced Chief Operating Officer / Deputy CEO to help lead our growing organisation through an exciting period of consolidation and development.

You will work closely with the CEO and Trustees, overseeing operations, finance, people, and systems across our six community projects, helping ensure strong governance, sustainability, and impact.

We’re looking for someone with:
• Senior leadership experience in the charity or non-profit sector
• Strong operational and financial management skills
• Experience leading teams and multiple projects
• A collaborative, values-driven leadership style

This role has a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with the Equality Act 2010.

How to apply:
Click here to download the Applicant Information Pack which also includes details of how to apply or contact us for further information.

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Facilities Officer / Office Administrator

Part Time, 25 hours per week (10:00 – 15:00 Mon -Fri) Permanent

Salary: £32,623 pro-rata (£23,302)

Location: Farringdon

MLC Partners are actively seeking a highly organised and proactive Facilities Officer/Office Administrator for a national, renowned charity – Turn2us. The purpose of this role is to ensure the smooth running of their lovely offices whilst acting as their Chief Fire Warden and First Aid Officer.

Within this role, you will be responsible for providing friendly services to all staff and visitors, maintain a safe, tidy and well organised office environment, keep abreast of all service provider/supplier management and carry out all health and safely and general office administration functions as required. This is an excellent opportunity to work with a meaningful and impactful charity in a superb location, amongst a friendly team, taking responsibility for their new, modern offices.

Responsibilities will include, but not limited to;

Office Administration:

• Maintain and update the Turn2us Office Handbook.
• Manage the shared Facilities mailbox and coordinate any requests.
• Manage the shared electronic diary and meeting room bookings.
• Support archiving, shredding, printing and photocopying needs.
• Manage stationery, kitchen and office supplies; order items when stock is low.
• Maintain an up-to-date list of approved suppliers and contractors.
• Support onboarding administrative tasks for new staff or volunteers (e.g., building access, induction to provide emergency information).
• Manage incoming and outgoing posts/deliveries, including the franking machine.
• Monitor the charity’s complaints inbox, referring messages to the appropriate members of staff and logging the charity’s responses

Workspace and facilities management:

• Ensure all workspaces and common areas are tidy, organised and compliant with office cleanliness and safety standards.
• Conduct daily walk-through checks to identify any issues with equipment, furniture, office fittings or cleanliness.
• Report faulty or damaged equipment promptly to the IT team and log issues for follow-up.
• Coordinate cleaning and all maintenance visits with approved suppliers.
• Liaise with building management for all building regulatory checks and emergency drills.
• Coordinate key annual and quarterly staff social events: 4x Office Chill Afternoons, Summer Staff Gathering and End of Year celebrations.
• Support the organisation of large group meetings/gatherings, including room set-up and refreshments.
• Office plants care and maintenance.

Health and Safety Administration:

• Organise health and safety inductions for new starters.
• As the Primary Fire Warden ensure enough fire wardens are trained and provide general fire safety information for all staff.
• Support fire safety processes such as weekly fire-alarm test results and ensuring fire-safety documentation is up to date.
• As the Primary First Aid Officer ensure enough first aiders are trained and maintain up to date staff medical records.
• Maintain office first aid kits and accident records.
• Assist with office-specific risk assessments under guidance from senior staff, including assisting with risk assessment maintenance on the health & safety platform
• Maintain inventories cleaning materials, and small electrical appliances.
• Ensure all office signage are clear and up to date with correct information.
• Organise annual site visits and equipment servicing where relevant (e.g., fire extinguishers, PAT testing, health & safety site visit).

Successful applicants should have previous experience in office management and /or administration, experience maintaining administrative systems and records and experience in health and safety administration.

As a minimum, you will be able to demonstrate the following skills and attributes:

• Strong organisation and time-management skills; able to prioritise tasks and meet deadlines.
• Excellent verbal and written communication skills.
• Confident in using Microsoft 365 (Outlook, Word, Excel, SharePoint).
• Able to work independently and take initiative while also being a supportive team member.
• Friendly, approachable, and comfortable interacting with a wide range of people.
• High attention to detail and a proactive approach to keeping spaces tidy and functional.
• A commitment to safeguarding and a willingness to undertake required checks/training.

How to Apply/Interview dates

To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.

We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: 2nd January 2026

1st stage interviews: w/c 12th January (online)

2nd stage interviews: s/c 19th January (in-person)

Are you passionate about improving river health and supporting nature-based solutions? We’re looking for an Eden Catchment and Cluster Officer to lead a focused programme of work within the Eden Catchment in Kent. This largely rural area includes towns such as Oxted, Edenbridge, Godstone, and Lingfield, with agricultural land use playing a key role in catchment pressures.

In this role, you’ll take the lead in understanding environmental challenges, engaging stakeholders, and driving initiatives that improve water quality and slow the flow. You’ll also play a vital part in supporting the Eden Valley Farm Cluster, working alongside partners Bore Place and SES Water to deliver nature recovery projects.

What you’ll do

• Catchment Review
  • Lead a comprehensive review of the Eden Catchment, combining desk-based research and fieldwork.
  • Identify, map, and prioritise environmental pressures.
  • Explore opportunities for nature-based solutions and partnership funding.
• Reporting
  • Produce clear reports with findings, recommendations, and progress updates.
  • Deliver regulatory reporting outputs and present evidence to SES Water’s Environmental Scrutiny Panel.
• Stakeholder Engagement
  • Facilitate the Eden Valley Farm Cluster, organising meetings and events.
  • Identify funding opportunities for the Cluster’s Nature Recovery Scheme.
  • Build strong relationships with landowners, partners, and stakeholders to support collaborative approaches.

About you

• Strong understanding of catchment management and environmental pressures.
• Excellent communication and stakeholder engagement skills.
• Ability to manage projects, analyse data, and produce clear reports.
• Experience in partnership working and funding identification is desirable.

Why join us?

You’ll be part of a team working to restore and protect rivers and their catchments. Your work will make a real difference to the health of the Eden Catchment and the communities it supports.

Interested? Apply now and help us create a healthier, more resilient catchment, see the full job description for more information.

Application process

• Closing date for applications: Sunday 11th January 2026 at 11:59pm.
• Interview:  w/c 19th January 2026

The Head of Safeguarding is a new role for the organisation. You will lead our safeguarding strategy and practice, ensuring we provide the highest standards of safety and care for the young people we support. You will act as Designated Safeguarding Lead, overseeing quality, consistency and continual development of safeguarding practice across the organisation. You will work closely with the Chief Operating Officer to develop and implement relevant safeguarding policies, facilitate staff training, embed learning from incidents, and ensure safeguarding is understood as everyone’s responsibility.

We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.

• Permanent, full-time role in our Leadership Team (part-time considered)
• Salary: £46,800 (salary scale £46,800-£52,000)
• Deadline to apply: 9am, Friday 30 January 2026

Purpose

We are looking for a proactive and organised individual ensuring that all of Ella’s premises,  including the office, community hub, and safe houses,  are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.

You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.

An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

Facilities management

• Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.

• Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.

• Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.

• Maintain clear records of repairs, inspections, and contracts in the central facilities log.

• Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.

• Ensure accurate stock records are maintained and inventories are completed across all sites.

Property inspections and maintenance

• Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.

• Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.

• Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).

• Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
   

Health, safety, and compliance

• Act as the main point of contact for health and safety matters in the Operations Manager’s absence. 

• Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.

• Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.

• Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.

• Lead or support fire drills, first aid provision, and emergency preparedness planning.
   

Systems and administration

• Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.

• Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.

• Coordinate staff communications about ongoing facilities work or planned maintenance.

• Oversee inventory management, purchasing, and deliveries for office and property supplies.
   

Team and organisational support

• Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.

• Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.

• Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.

Person specification

Essential

• Excellent organisational and time management skills.

• Keen eye for detail 

• Ability to put effective processes and procedures in place 

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable

• Experience in facilities or property management.

• Experience working with suppliers and contractors. 

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.