Senior Administrator/Receptionist

You will lead the front of house providing professional, competent reception and clerical support in a very busy office. Excellent interpersonal and IT skills a necessity.   

Main Duties of the Role

• To ensure the smooth running of the office on a day–to-day basis 
• To ensure a professional approach when meeting and greeting visitors, responding to enquiries by telephone, by e-  mail, in writing and in person from members of the public.  This includes taking and confirming bookings, issuing reminders and appointment slips.
• To assist with maintaining and updating database information, carer registrations, emergency cards, records and filing systems both manual and computerized, ensuring that data handling complies with GDPR requirements.
• To assist with the production of monitoring and evaluation reports, extracting statistical information from database.
• To organise venues, agendas and minute-taking of meetings as required by Enfield Carers Centre.
• To attend appropriate meetings as identified by the line manager.
• To assist with the organisation of events, including ensuring the readiness of leaflets for information stands at partner events and outreach work.
• To assist with training events and activities held at Enfield Carers Centre including liaising with sessional         workers/trainers/speakers preparing room set-up, refreshments and set up of Zoom 
• To lead on matters relating to office management including supporting the CEO and ensuring the office adheres to health and safety compliance issues
• To assist in maintaining ECC’s electronic database, website and email system e.g. ensuring events are uploaded and attendance data kept up to date
• To act in accordance with all policies and procedures laid down by Enfield Carers Centre.

The ideal candidate must have:

• • At least 2 years previous administrative experience 
• • Exceptional organisational skills
• • Intermediate to advanced IT skills
• • Excellent interpersonal skills 
• • The ability and experience of multitasking 
• • The ability to stay calm under pressure
• • The aptitude to pay high attention to detail 

In line with ECC's safer recruitment policy, the postholder is expected to demonstrate a commitment to promoting the welfare and safeguarding of vulnerable adults and children. To apply, complete an application form by visiting our website

No CV's please.