Contract Development Officer Jobs in Europe

Job description

Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to design and carry out research, and tell the story of the findings in briefings and reports?  Do you relish building relationships with external partners, and working together to bring about change? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.

As our Senior Research & Participation Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather evidence about the experiences of Barnet residents, and to collate existing data. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.

The role will involve building effective relationships with stakeholders including GP Practice Managers, voluntary sector organisations and NHS Integrated Care Board partners. You will work with these stakeholders constructively and persuasively, to seed partnership initiatives and achieve positive change for Barnet residents.

In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.   

Applicants must have lived experience of disability, which could include a mental health issue or other long term condition. 

Interviews with held online on the 2nd and 3rd of July.

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

· Gather views and understand the experiences of patients and the public

· Make people’s views known

· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised

· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)

· Provide advice and information (signposting) about access to services and support for making informed choices

· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability. 

About the role

This role is all about developing a welcoming and supportive support group community for kinship carers wherever they live. Building belonging, resilience and empowerment for support group leaders and kinship carers.

Funded by the Department for Education, our national Peer Support Service is creating a sustainable and life-changing legacy for kinship carers across England.

This is a game-changing service for kinship carers and builds on Kinship’s 10 years’ experience of developing peer support groups, and two years delivering a national service which has set up 145 new groups. 

As a Peer Support Officer, you’ll make sure we deliver an exceptional and consistent peer support service for kinship carers.  

You’ll set-up and develop new in-person groups in areas of high need, as well as supporting existing groups to thrive, developing a resilient and powerful peer support community.

Purpose of the role

Taking responsibility for the North West of England, you will reach out and work directly in local communities to develop sustainable kinship peer support groups.

You’ll need to think strategically – mapping areas and utilising resources to be effective and efficient in managing your time and building local connections.

Using community engagement techniques like coffee mornings, community events and linking with our training and support service, you’ll build local connections and relationships.

As you develop a group and recruit support group leaders, you’ll provide standardised training and help the group to navigate forming and storming – providing reassurance and support to empower the group.

Once the group is stable, you’ll transition the support group leader/s over to the ‘Hub’ team to build confidence and knowledge to run their group independently.  You’ll also support online groups and special interest groups to transition to independence. 

You’ll ensure targets are met and that kinship carers receive a good experience.

Key responsibilities include:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.

• Set up and develop at least six new sustainable in person peer support groups annually, attending up to six sessions in person (if needed) before transition to self-sufficiency.

• Recruit and retain support group leaders to develop their peer support groups.

• Deliver standardised training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).

Essential requirements include:

• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.

• Significant experience developing peer support communities.

• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers. 

• Proven experience of ensuring outcomes and impacts of services are evidenced through high quality data collection.

Key Dates:

• Deadline: 5pm, Monday 10 June 2024 

• Interviews: Tuesday 18 June 2024 (in-person, Greater Manchester)

How to apply:

We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.

Questions for application (along with CV):

1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
2. This role needs to develop sustainable peer support groups, whereby sustainable means that the group is able to run by itself and has a strong peer support group leader (who is a kinship carer). Tell us how you would approach this.
3. Give one example of a project, service or programme where you have delivered successful community outreach. How did you manage it, what were the targets and what did you achieve?
4. When developing peer support groups with people with lived experience, what are the things you need to consider?

Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.

Salary: £30,275 per annum

Hours: 35 hours per week

Closing date: Tuesday 11 June 2024 at 10.00am

Interview date: week commencing 17 June 2024

This is a full time fixed-term position for 6 months.

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.

Who we are looking for 

We are seeking a Database Support Officer to join our fundraising team.

We care about building lasting relationships with our 21,000 active supporters and our database is critical in helping us to do that. For the right person, this is an opportunity to support our charity in using data to achieve our mission - to cure, treat and prevent type 1 diabetes.

We are looking for an enthusiastic and proactive individual to take responsibility for the delivery of several key functions within the Data Services team. You will be responsible for the importing of data into the database, providing contact data to JDRF teams to support and promote campaigns, direct mail, community engagement, major donor giving and challenge events, whilst providing database support and guidance to users, including providing training.

You’ll have knowledge of a relational database, excellent attention to detail and be skilled and comfortable in building good working relationships with colleagues and external suppliers.

You’ll join a small but friendly and driven team at an exciting time as we implement our new Data strategy to transform how we use data to engage our supporters. 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation

Experience required 

• ​Exporting, de-duping and formatting data from a large dataset

• Running data ingestion processes, identifying issues and implementing solutions

• Running data-cleansing processes

• Working in a charity database (preferred, not essential) 

Support Dog is a unique and innovative national charity that has been transforming the lives of families affected by autism, epilepsy and disability for 30 years.

Support Dogs trains and provides specialist assistance dog to give 100% reliable advance warning of epileptic seizures; to help children with autism to stay safe and better engage with the world around them. Our disability assistance dogs bring independence and a better quality of life for those with physical disabilities including MS, Cerebral Palsy and Fibromyalgia.

Founded and entirely based in Sheffield our charity operates across the UK, growing significantly over recent years. The demand for our work is overwhelming, with requests for support increasing ten-fold over the past few years. Support Dogs provides all of its services free of charge and relies entirely on voluntary donations for funding.

Funding from trusts and charitable foundations is vital to our charities ability to provide its vital, life saving work. Support Dogs is going through a period of growth and is looking for an experienced fundraiser to provide support to help us to reach further and maximise opportunities as our existing post holder takes maternity leave.

We are excited to announce that we are seeking to recruit a new Grants Officer.

Our Grants Officers hold responsibility for operational and administrative support to the fund management of a portfolio of grants on UK Aid Match. The role supports operational management of the fund with the development and maintenance of efficient operating and reporting procedures, as well as contract administration, budget support and logistics, and ensuring grants move efficiently and timely through the grant management cycle. Role holders also support the teams on aspects of managing project documentation and duty of care.

Our Grants Officers develop insights into the wide range of organisations, sectors, approaches, and countries that FCDO are working in, gain understanding of how large donor funding mechanisms operate, and learn a range of relevant skills for working in the development sector. Proactive and driven candidates will have the opportunity for professional development within a dynamic international development consultancy firm. 

Salary banding: DP(2) £21,195 – £24,670 depending on experience

Hours: 28-35 hrs per week

We are looking to recruit as soon as possible a self-motivated, enthusiastic, hardworking officer to co-ordinate the delivery of a low level mental health and well-being issues service across Dyfed for older people and their carers.

The service forms part of Hywel Dda University Health Board’s mental health plan. The service aims to provide low-level support, for mild to moderate mental health and well-being issues, diverting demand away from primary and secondary health care services.

This service will require an agile and flexible approach, utilising both regulated and unregulated in-home service providers. An understanding of the mental health and well-being issues affecting older people is desirable as is attention to detail.

Closing date: There is no formal closing date. Applications will be reviewed as received until the position is filled. If you are interested, please therefore apply as soon as possible.

Interview date: To be confirmed.

This is fixed term contract funded initially until June 30th 2026 and subject to review and further funding thereafter.

About Poetic Unity

Poetic Unity is a Brixton based charity founded in 2015 that provides support and services for children and young people aged 10-30 years old across the UK. Our vision is to help young people find their voice, feel valued in society and to empower them to reach their highest potential. We use poetry as a tool to support young people's mental health, education, personal development, physical health, and community cohesion.

• 1,421 services provided across the UK to date
• 40,000 children and young people supported 

The Role:

As the Chief Operating Officer, you will play a critical role in helping shape the future of our organisation, driving operational excellence, fostering innovation, and advancing our commitment to social justice and community empowerment. We are excited to welcome a dynamic and visionary leader to work with our CEO, sharing a passion for youth development and ready to make a meaningful impact in the lives of young people. If you are driven by purpose, thrive in a collaborative environment, and are eager to be part of a mission-driven team, we invite you to explore this opportunity further!

Position: Chief Operating Officer

Responsible to: Chief Executive

Location: Office based in Brixton, London. 

Hours: 35 hours per week (full-time), due to the nature of our work regular evening and weekend work will be required with this role.

Salary: £40,000 per annum

Contract type: 3 years, fixed term (extension subject to performance and securing funding.)

Key Areas of Responsibility:

Strategic Planning

Development and Management

Financial Management

Stakeholder Engagement

Team Leadership and Development

Risk Management and Compliance

Person Specification:

- Experience in senior management roles, preferably within the charity sector.

- Demonstrated success in developing and implementing strategic plans to achieve organisational goals and objectives.

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation.

- Experience in financial management, budgeting, and revenue generation. Including proven success in grant writing, fundraising, and partnership development.

- Strong background in operational management, including process improvement, organisational development, and risk management.

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels.

Skills and Abilities:

Excellent leadership and team management skills, exceptional communication and interpersonal skills, proven ability to manage multiple tasks with high level of integrity, professionalism and resilience. 

Personal Attributes:

Passion for youth empowerment and social change, with a deep commitment to Poetic Unity's mission and values. Empathetic and compassionate approach with understanding of young people's needs. Self-motivated and proactive with a strong sense of initiative and a willingness to take ownership of tasks and projects.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, as an organisation that predominantly supports young Black people, the trustees are encouraging applications from candidates that are of Black or Black mixed heritage. 

How to Apply?

To apply go to our website

Deadline to apply: 6pm on Monday 17th June 2024

About Us:

Coast and Vale Community Action is a registered charity and not for profit company primarily operating in the Scarborough and Ryedale areas of North Yorkshire.

Our vision is of thriving, connected and independent communities where local people are enabled to identify and act upon common issues, working together to improve quality of community life. We provide managed workspace, community facilities, community projects and services, as well as providing a means for local people to come together to identify and act upon matters of community importance.

About the role:

We are delighted to have been awarded funding from the National Lottery Community Fund to deliver an exciting four year initiative to further support and develop communities in our local area.  Street Action will co-develop a programme of work with communities in the Scarborough area which helps individuals and groups to celebrate the good things about where they live whilst also providing the support needed to enable them to work better together to tackle the common challenges.  This is a grassroots up approach, driven by communities themselves and the Project Officer will be key to its success.

The post holder will be expected to be out and about in communities, making themselves known, developing new contats and learning about what makes the area tick.  They will utilise a variety of community locations to learn about and work with local people.  They will identify individuals with vision and passion and help them with the practical steps needed to gather others around them to create community solutions.

About you:

We are looking for a motivated, confident and proactive individual who will have:

· Good knowledge of the local area (or the ability to quickly gain that knowledge)

· Excellent interpersonal skills

· Strong communication skills

· Energy and initiative

· Ability to motivate self and others

· The ability to work positively as part of the CaVCA team and work on own initiative towards the achievement of project outcomes

· Keen awareness of the role of the public sector, private sector and voluntary sector in the life of local communities

· An understanding of how marketing tools, including social media, can be used to reach key audiences

· Good working knowledge of IT systems

· Experiences of running community events

· Commitment to CaVCA’s mission

· Willingness to work outside of office hours where required

· Full driving licence and access to own transport, or the ability to travel independently throughout the project area

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
 

Closing date:  Midday on Wednesday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

We are committed to equal opportunities and welcome applications from all sections of the community.

RAFT Research Programme Consortium Chief Executive Officer (0.6FTE)

Department of Disease Control

Salary: £51,299 to £58,723 per annum, pro rata.

Contract: Part Time, 3 days per week, Fixed Term until 30th April 2026

Job Reference: ITD-DCD-2024-06

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

The LSHTM is searching for a CEO to help in the management of the ‘Resilience Against Future Threats’ (RAFT) Research Programme Consortium (RPC). RAFT is funded by FCDO, and its mission is research that will be of practical benefit to national programmes for the control of vector-borne diseases especially malaria. The Consortium partners are the London School of Hygiene & Tropical Medicine, the Centre for Research into Infectious Disease Cameroon, the Institut Pierre Richet in Côte d'Ivoire, the National Institute for Medical Research (NIMR) in Tanzania, the Faculty of Tropical Medicine of Mahidol University in Thailand, and the Malaria Consortium. One strand of our work concerns the arms race against insecticide resistance in African malaria vector mosquitoes, and in particular the process of choosing the most cost-effective insecticidal interventions in the face of complex geographic variation in resistance and a limited amount of epidemiological trial evidence. The other strand is addressing the more strategic and longer-term threats facing vector control, including the rise of Aedes-borne viruses in Africa, and the effects of anthropogenic changes in the environments in which we live.

We are looking for a CEO who will join the leadership team based in the LSHTM. This is a senior role with operational responsibility across all of RAFTs activities, including its research, its governance structures and workings as a partnership, its relationship with FCDO and the intended users of the knowledge outputs. You will work closely with RAFT’s two Principal Investigators/Research Directors and provide support to all other Principal Investigators/Directors from partners in the Consortium. The CEO will manage the relationship with the donor (UK Government Foreign, Commonwealth and Development Office, FCDO) and be the primary point of contact. You will provide strategic Management of RPC governance structures; and actively participate in RPC management meetings with Management Group and running of the Consortium Advisory Group (CAG). You will work closely with the Programme Manager to ensure best practice in budget management, financial probity, forecasting expenditure, and financial reporting to donors, Management Group and CAG.

The CEO will oversee and report on detailed progress against the agreed workplans and logframe, including on risks to programme success and make changes and recommendations as required. You will lead on Lead on active engagement with RAFT’s primary external stakeholders (i.e. the main intended users of its knowledge outputs), including National Malaria Control Programmes (NMCPs) in countries with high burden of mosquito-borne disease, World Health Organisation (WHO), UK Government FCDO etc, so as to understand their research and technical priorities and to coordinate RAFT’s role and contribution. Finally, the CEO will also oversee the development and implementation of the RAFT Communications Strategy and together with the Research Uptake Manager, oversee all RPC communications, data management procedures and engagement of users and policymakers with the research outputs, representing the RPC in public debate and other media.

Candidates must have a higher education to degree level, or equivalent, or substantial relevant experience, experience of managing and reporting on programme grants from funders such as FCDO, EU etc, significant proven experience of financial planning and management including creating and monitoring budgets

The post is part-time 3 days per week, 0.6 FTE and fixed-term until 30 April 2026. The post is funded by the UK Government Foreign, Commonwealth and Development Office (FCDO) and is available immediately.

The salary will be on the Professional Services salary scale, Grade 7 in the range £51,299 - £58,723 (SP 38-43) per annum pro rata (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is hybrid in the UK at the London School of Hygiene & Tropical Medicine, or alternatively in an appropriate location in Africa.

Applications should be made on-line via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed the email displayed on our website job posting. Please quote reference ITD-DCD-2024-06.

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

Closing Date: Wednesday 5th June 2024

The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.

This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.

The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.

You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.

Main aims of the role:

• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.

• Develop relationships with sector, national and local media

• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.

• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn

• Secure local, regional and national press coverage of HWR work in a variety of publications.

• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.

• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.

• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.

• Ensure compliance with Healthwatch England brand guidelines and protocols.

• Co-ordinate the design and production of press releases, information and promotional materials required by the team.

• Assist the CEO and the team with the production of reports as required.

• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.

• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.

Main activities of the role:

• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.

• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.

• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.

• Collate, develop, and manage content for Healthwatch email marketing.

• Manage the HWR social media presence with engaging content.

• Support the delivery of Healthwatch events and engagement programme.

• Monitor effectiveness and impact of all communications activities, making recommendations for change.

Please see attached PDF for full details.

We are seeking an experienced and enthusiastic support professional to join our unique Support Team.

You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You must be patient, kind and sympathetic to the difficulties that an individual faces. You will facilitate their independence as much as possible and encourage their wellbeing at the same time.

As part of the role you will;

• Develop and carry out support plans
• Identify and access relevant opportunities for client wellbeing, including leisure and mental health services
• Develop and maintain independent living skills
• Advocate for clients
• Support clients to integrate with the local community

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.

About the role:

We are now looking for people interested in providing compassionate support to those affected by mental health problems, in particular people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as forming a close team with our skilled volunteers, who you will help to oversee through their development.

SANEline Support Officers provide support to callers with a wide range of mental health problems, via our confidential crisis line, SANEline that is open 365 days a year.

Working on SANEline requires empathy and resilience and we take pride in providing a nurturing environment and unwavering support to our teams.

Starting Salary: £26 - 28k per annum depending on experience

About you:

- You must have experience of working in mental health field

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life

- You are a warm and confident communicator

- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline

We are also keen to hear from people interested in different hours, or bank work, in particular those with counselling, psychology or therapy qualifications - email us through our website.
 

What can you expect?

To work within SANE framework, including regular check-ins, debriefs, and weekly team meetings.

To receive the full SANEline training and a further online training opportunities within specific areas.

To become part of an established and diverse team.

To gain exposure to a wide range of mental health problems.

To gain a valuable practical experience in providing emotional support to vulnerable people.

A culture where team members support and learn from each other.

A warm supportive and encouraging environment.
 

Requirements: 

• Ideally 1 year mental health experience 
• To undergo an enhanced DBS check
• Expected start date – July/August 2024
   

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis

Closing date: Midday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas on the person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, call back service, email and text support; and promote and host research into causes, treatments and therapies.

 About the role:

We would love to hear from anyone with experience and enthusiasm for training and working in mental health. The Training Officer role is pivotal for the recruitment and training of all our volunteers, who go on to support people affected by mental illness on our helpline or text services.

You will be part of the training delivery team that recruits and trains new volunteers for our out of hours mental health specialist helpline. You will provide support to the Training Manager by responding to volunteer emails and communications, preparing and updating the training material as required and taking active part in recruitment and development of SANE volunteers in line with agreed targets. You will ensure clear and timely information sharing and handover to colleagues and work closely with the service team to maintain high-quality service to our callers.

The role of Training Officer requires an open minded attitude, strong communication skills and ability to provide feedback to individuals from diverse backgrounds.

Starting Salary: £16,200 pro rata, 22.5 hours (FTE £27,000 per annum)

About you:

- You have experience of delivering training to diverse groups

- Ideally, you have some experience of working in mental health field

- You are personable and genuinely interested in training and developing people from all walks of life

- You are an excellent communicator with a high level of self-awareness

- Awareness of group dynamics and ability to adapt the training depending on the group

- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline

What can you expect?

-To receive the full SANEline training and a further online training opportunities within specific areas.

-To become part of an established and diverse team.

- To expand experience of training and developing individuals from diverse backgrounds

- To gain exposure to a wide range of mental health problems.

- To gain a valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

Requirements: 

• Ideally 1 year mental health experience 
• Availability for a minimum of 3 day per week (inc weekend work)
• To undergo an enhanced DBS check
• Expected start date – July/ August 2024

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis

Closing date: Midday 19th June 2024

To apply: Please completed your application before the closing date, addressing all areas of the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.