Social Media Executive

ID: 1568           Social Media Executive

Service: Digital Marketing

Salary: £28,598 - £31,384 FTE per annum £23,187.57 - £25,446.49 per annum, pro rata + £480 home working allowance)

Location: Homebased – with occasional Directorate days in London

Hours: Part time, 30 hours per week  

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As part of the Social Media Team and wider Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity. Working with the Social Media Manager, you will help deliver engaging and consistent content across our main channels, including Facebook, Instagram, LinkedIn, and YouTube - ensuring posts are accurate, timely and aligned with organisational priorities such as fundraising, brand awareness, service marketing, volunteering and influencing. 

Main Responsibilities:

·       Content delivery: Support the Social Media Manager by drafting, scheduling, and publishing content across Family Action’s channels, ensuring posts are engaging, accessible, and aligned with organisational priorities.

·       Community & performance: Lead community management, monitor trends, gather analytics, and report on performance to help improve engagement.

·       Collaboration & creativity: Work with colleagues to surface stories, create visual content, and contribute ideas for campaigns.

·       Service support: Help services use social media safely and effectively through training, guidance, and managing access to accounts

Main Requirements (for details check the job description and person specification):

·       Good understanding of social media platforms and experience creating or adapting engaging content.

·       Strong writing skills, with creativity and attention to detail in both text and visuals.

·       Ability to use basic design/video tools (e.g. Canva, Adobe Express, CapCut) and willingness to learn new systems.

·       Organised and proactive, able to prioritise tasks, gather analytics, and report on performance.

·       Collaborative and adaptable, with the ability to work with colleagues across the organisation - including supporting services to use social media safely and effectively through guidance, training and managing access to accounts.

Benefits:

-       an annual paid leave entitlement that commences at 25 working days

-       up to 6% matched-pension contributions

-       flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

-       enhanced paid sick leave and paid family leave provisions

-       eye care and winter flu jabs vouchers

-       cycle to work scheme

-       investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Click the “Apply Now” link below and fill out our digital application form

·       Closing Date: Sunday 5th October 2025 at 23:59

·       To learn more about Family Action: Careers

Interviews are likely to take place virtually on 15th and 16th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Ursula Doorga (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.