Team Administrator Jobs in Flexible Location

This is a unique and exciting opportunity to build on your operations and project management skills, in a diverse role that has a large impact on our company. 

About Us:

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits:

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Operations Manager

Based: Battersea Park - Hybrid and Flexible Working Model

Salary: £29,480 per year

Contract: Permanent, Full Time

Role Overview

This position requires a proactive approach to ensure the smooth functioning of Operations and Facilities across our company. 

The ideal candidate is a self-starter, with proven organizational skills and able to manage time and prioritise workflow according to the fast pace of the role. Office management, operations administration and project management/development experience preferred. The candidate will be able to work independently, while being of support to the whole team; they will have a keen interest in developing in Operations and Project Management, as well as strong customer service experience and upbeat personality. 

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. 

Job Purpose

• Review procedures to streamline and increase efficiency, including IT procedures, office management procedures, stock up keep etc. 
• Reception: Post and deliveries collection and dispatch, welcoming visitors and responding to queries. 
• Stock check of the staff shared space, responsible for orders placement and financial spend tracking. 
• Responsible for shared inboxes related to fleet management, operations, maintenance and feedback.
• Managing a central system for monitoring and logging complaints, comments, Freedom of Information Requests making sure all are dealt with in accordance with the procedure and reporting figures quarterly. 
• Tracking insurance claims and accidents report for quarterly KPIs. 
• Manage company performance data, ensuring deadlines are met and reports ready for client.
• Manage the repairs tracker, raising POs and maintaining accurate budget records with input of invoices and purchase orders raised and support mangers with the preparation of financial reports. 
• Collect data regarding current stock, i.e. warranty length, equipment health and durability, etc, to support Operations Manager in developing a more financially strategic approach toward IT equipment 
• Become first point of contact for IT queries, ability to resolve basic IT issues, before escalating to IT service desk. 
• Seeking quotes for goods and services in line with Enable’s Procurement Code. 
• To comply with all Enable Codes of practice and policies and procedures concerning data protection and health and safety. 
• Required to occasionally travel inside and outside of the borough either by driving, cycling or using public transport. Required to drive Enable’s vehicles both in and outside the borough when appropriate.

The successful candidate will have

• At least 1+ year of experience in an Office Management, Operations Administration or Facilities Management position
• Strong customer service skills and the ability to deliver excellent employee experiences
• Experience creating and monitoring databases
• A friendly, positive and helpful demeanour
• Basic knowledge of current Building Regulations and  maintenance/repairs
• A thorough understanding of Health and Safety standards

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

Meeting Minds Clinical Lead

Reports to: Head of Counselling
Direct Reports: None
Location: Bristol Mind Offices and blended remote working
Hours: 21 hours a week
Salary: £18,162 actual (pro-rata from £32,000 per annum) + 6% pension
Contract Type: Permanent

Background and Purpose
Bristol Mind is a local and independent charity working at the heart of our community to offer
equity-based, inclusive and accessible mental health and wellbeing support. We work with over
2,000 service-users and 75 volunteers each year, delivering a range of services including:

• InfoLine telephone information and advice service
• MindLine confidential telephone listening support
• Meeting Minds 121 counselling, with LGBTQIA & Neurodivergence streams
• Community Wellbeing: targeted services for refugees and victims of hate crime

Meeting Minds is a busy low-cost counselling provision and one of a growing element of
Bristol Mind’s services. Our online and face-to-face talking therapy is delivered by both
trainee and qualified counsellors for adults aged 18+ for up to 16 sessions, and includes
Humanistic, Psychodynamic, TA and Gestalt approaches. Our placement counsellors
come from a wide range of training providers such as BCPC, UWE as well as Metanoia
and the Berne Institute. In addition, we have some trainees on Doctorate programmes
in Counselling Psychology in Newport and Bristol. All our counselling staff and
volunteers are fully supported with regular clinical supervision and management, and
feedback from both counsellors and clients is excellent.

Job Description

We are currently restructuring our Meeting Minds team with a view to developing our
service offer, including applying for BACP accreditation. With this in mind, we are
seeking a Clinical Lead, responsible for delivering both clinical assessments and clinical
supervision, and for ensuring our service continues to adhere to the BACP ethical
framework. This vital role will suit you if you are an experienced, accredited BACP
counsellor and clinical supervisor with a passion for equity-based counselling and a keen
eye for managing risk. You will be part of a small and friendly team, working closely with
our Head of Counselling to ensure our service meets the needs of our local community
and is of the highest quality.

Specific Duties and Responsibilities

• Undertake approximately 10- 12 client assessments per week, over the phone or Teams.
• Undertake approximately 6 clinical supervision sessions per week, both online/ inperson.
• Attend Triage meetings with Head of Counselling min twice a week.
• Oversee allocations process with Counsellors and Clinical Administrator.
• Identify and raise and support on safeguarding concerns across the team.
• Assist Head of Counselling in recruitment process and interviews of new trainee counsellors.
• Ensure organisational policies and procedures are being followed.
• Be prepared to provide team administrative/ leadership cover during annual leave.
• Attend regular management supervision, fortnightly Meeting Minds team meeting and monthly online staff meeting.

Overall running of Bristol Mind

• Ensure that the views of all staff, volunteers and service users are valued and shared.
• Assist in the development of other services which support people’s mental health & wellbeing.
• Carry out work in accordance with Bristol Mind’s policies and procedures, current legislation, and quality standards.
• Ensure that the organisation is presented in a professional manner to its beneficiaries, members and stakeholders.
• Take responsibility for your own safety and that of colleagues and visitors in the workplace.
• Contribute to events and activities that raise the profile of Bristol Mind as a whole.
• Undertake other tasks which may not be included in this job description, but which fall within the scope of this post.

Person Specification

Qualifications / Education: Essential

1. Qualification in Counselling with 5 yrs post-qualifying experience
2. Qualification in Clinical Supervision with 1 yrs post-qualifying experience.
3. BACP accreditation.

Knowledge & Experience: Essential

4. Min of 2 years exp. undertaking clinical assessments.
5. Experience of working with safeguarding and risk, including complex cases beyond mild-moderate need.
6. Experience of working collaboratively within a busy team.

Skills & Ability: Essential

7. Excellent counselling/ assessment skills including sensitivity, compassion and strong professional boundaries.
8. Holistic, integrative approach to clinical supervision, recognising the organisational setting and challenges.
9. Excellent communication skills, in person, by phone and by email.
10. Competent IT skills, including the use of Microsoft Office, Outlook and Teams.

Personal Attributes: Essential

11. Open, relational, and non-defensive approach to work.
12. Commitment to the rights and selfdetermination of all people.
13. Commitment to equity, diversity, and inclusion with a passion for anti-discriminatory and anti-racist practice.

Qualifications / Education: Desirable

Work experience with diverse clients within the VCSE Mental Health sector.

Knowledge & Experience: Desirable

Experience of upholding and advising on best practice / quality standards.
Experience of supervising trainee counsellors on placement.

To apply
Bristol Mind is committed to developing our workforce in line with equitable principles. We encourage applications from people
with lived experience of mental health issues and from people from minoritised groups who are under-represented within our
services. This includes people who identify as from a Global Majority, refugee or migrant, neurodivergent or LGBTQIA group,
or who have faced discrimination based on any protected characteristic.

Please read the job description and person specification carefully. Fill in the application form by answering each point on the
person specification form, using examples from paid or voluntary experience.

Deadline for applications is 5.30pm 28th June 2024

Interviews will take place in early July 2024

Start date September 2024 or sooner is available.

Thank you for applying to Bristol Mind.

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.

We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
 

Closing date:  Midday on Wednesday 19th June 2024

To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

We are committed to equal opportunities and welcome applications from all sections of the community.

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional well-being in our community. We believe in empowering individuals with opportunities for a richer life. 

What You'll Do: -

Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services. 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.

Job title: Wellbeing Network Admin Coordinator

Responsible to: Wellbeing Network Clinical Manager

Salary: Starting salary is £25,634.83 per year (Full-time equivalent), (SC3-SP14) including inner London weighting

Hours: 37.5 hours per week

Contract type: Permanent

Location: Hybrid (8-10Tudor Road London, E9 7SN and remote work)

Benefits: See supporting documents for information on benefits.

An exciting opportunity has arisen at Mind CHWF to join our Psychological Therapies and Wellbeing team as a Wellbeing Network Admin Coordinator. We are seeking an individual who will be immersed in the day-to-day running of Psychological Therapies and Wellbeing services at Mind CHWF and contribute to its smooth running and efficiency under the guidance of its managers. This will include direct client contact and involve the setting up of psychological therapies assessments, allocations, group courses, room bookings and the management of Salesforce. The role also requires initiative in marketing and publicising services, maintaining an accurate timetable of group courses, as well as a keen eye for detail in collecting statistical data using an online database (Salesforce).

This role will suit a proactive, organized and efficient self-starter, seeking a wide range of training and professional development opportunities, working as part of a team to impact on the psychological wellbeing of the communities of Mind CHWF.

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one’s needs should go unmet.

Brave: We walk with people, offering help by doing what works – proven or new.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.

The closing date is by 23rd June 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.

Why Join Us:

·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

What You'll Do:

-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.

-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team

-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate

HR Generalist Support

· Provide high quality professional support to managers and staff for all HR related matters.

· Undertake general HR tasks as required and appropriate to the role.

· Support employment-related enquiries from staff and mangers.

· Carry out administrative tasks including general HR administration as and when required.

· Work closely with core infrastructure roles, including aspects of finance and recruitment.

 Operational Support Coordinator

Salary : £15,000 for a 3 day week 

Facing the Future is a Samaritans service offering peer support groups to people bereaved by suicide.  Since transferring the groups online in February 2021, we have supported over 800 people who have experienced loss by suicide.  The team of facilitators has grown in that time  from 15 to nearly 100 from all over the UK and Ireland. To help us move forward, we are looking for an empathetic individual strong on attention to detail and IT skills to be our Administrator.  This role is designed to give operational support to the service, the volunteer leadership team and to our volunteer Facilitators and Supervisors as we work together to deliver our mission that no-one should have to face this isolating bereavement alone. 

The responsibilities of the role are many and varied and will suit someone who is comfortable with managing a variety of tasks simultaneously.  Responsibilities include managing our confidential databases, and the processes involved in setting up groups for those people on our waiting list, managing communications to group participants and to Facilitators, and supporting our training programme .

This is a part time remote working role with support from the team at Central London Samaritans. 

The successful candidate will be a good communicator who is highly organised and remains calm under pressure. Importantly they should be able to manage change as we will be transferring our current systems over to Salesforce. Good listening skills are essential.

For a detailed Job Description, please download the supporting document attached to this summary. 

Closing date for applications will be 17.00 hrs Monday 24th June.

Interviews will take place on Zoom, and are expected to be during the period June 26th to 30th  

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Anna Freud works in close collaboration with UCL to deliver a series of postgraduate programmes that are accredited and awarded by the university.

The Programme Officer will be based within the Postgraduate Studies team in our Education and Training Division. With a growing programme portfolio and increasing number of students, the post-holder will provide administrative support for the delivery of postgraduate programmes at Anna Freud.

Working under direction and daily supervision from their line manager, and alongside the direction of the relevant Programme Directors, the post-holder will work as part of a wider team of Programme Officers. The most substantive element of the post will entail providing programme administration support. This will include supporting the delivery of key elements of the student life cycle to provide a high-quality service to prospective and current students as well as programme staff. In addition to providing specialist support to enhance the student experience, the post-holder will contribute to a range of other activities to support the delivery of Postgraduate Studies.

The Programme Officer is a pivotal role in Postgraduate Studies team. The post-holder must be a team player that is efficient, organized and flexible as they will be joining a fast-paced and growing team.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration

Fixed-term 8 months (maternity cover)

Closing date for applications

Midday (12pm), Wednesday 26 June 2024.

Notification of interview

Shortlisted applicants will be notified no later than Friday 28 June 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Tuesday 2 July 2024.

How to apply

Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.

Purpose of role

To manage the annual programme of the PPA psychoanalytic psychotherapy qualifying training and the Advanced Clinical Course. To promote and grow the trainings. To manage the budget and collect and report on performance management data. To track all trainees’ progress, to ensure the smooth running of all elements of the teaching provision and to liaise and work in collaboration with the PPA training committee (TC), curriculum committee (CC), selection committee (SC) and post graduate committee (PGC).

Accountable to

The post will be line managed by the office manager will be accountable to and work in close collaboration with the committees of the PPA.

Key responsibilities

1) To oversee and manage the delivery of the annual programme of the PPA trainings in collaboration with the TC and PGC.

a) Booking clinical, theory and group seminar leaders in collaboration with TC and PGC.

b) In liaison with the Director of Marketing, Communications and Engagement place adverts for supervisors, teachers, and group leaders as appropriate.

c) Ensure that trainees and TC have an up-to-date list of Training Analysts, Training Supervisors and Approved Therapists

d) Room booking for all aspects of the programme.

e) Annual review, update and production of handbooks and all written materials for course.

f) Collaboration with the library to track reading list production.

g) To be the first point of contact in cases of emergency.

h) To collect, collate and report on trainee feedback.

2) To oversee the annual trainee selection for the trainings.

a) To be the first point of contact for potential applicants, giving out appropriate information about the trainings and passing appropriate inquiries onto the training advisors.

b) To liaise with interviewers and arrange trainee selection interviews.

c) To attend selection week/day process.

d) Collate information on the number of applicants and successful candidates and report to TC.

3) To support the TC in the monitoring and management of trainees’ progress throughout their training.

a) To record which tutors have been assigned to trainees in collaboration with training committee.

b) To receive monthly updates from training tutors, collate and report to TC as required.

c) To manage collection and evaluation of all feedback from trainees and seminar leaders and send as appropriate to the training committee.

d) To find readers and markers for final clinical papers and arrange dates for reading ins.

4) To promote and grow the trainings.

a) In collaboration with the Director of Marketing, Comms & Engagement to develop and implement a marketing plan for PPA trainings.

b) To work with the Events Officer to promote the trainings at bpf open days.

c) To liaise with the PPA newsletter editor to ensure the production and circulation of the newsletter and to communicate with the Membership Officer about any PPA items for the bpf newsletter.

d) Ensure consistent messaging about PPA trainings across internal and external communications.

e) To have oversight of the cycle of reaccreditation with the BPC.

5) To ensure effective administrative and financial management of PPA trainings.

a) To take lead on ensuring all communication with trainees is up to date including collection of fees, sending out handbooks, curriculums, all training materials, and dates.

b) To work with the Director of Corporate Services to oversee and maintain budgetary control of both trainings.

c) To work with the Director of Corporate Services to provide management reporting data.

d) To collect and report on data collection of protected characteristics.

e) To provide budget updates to the training committee.

f) To recommend and implement improvements to PPA training admin systems and processes.

g) To manage all payments from trainees and to teaching staff.

6) To work with all PPA committees to maintain the functioning and growth of the PPA association.

a) To attend TC meetings, PGC meetings, bpf Heads of Trainings meetings and any other meetings to ensure the smooth running of the committees and clear communication between committee members.

b) Organise and oversee the termly PPA reading group and other social events in collaboration with the Events Officer.

c) Encourage and grow PPA members’ events in collaboration with the Membership and Engagement Officer.

7) General

a) Any other activities deemed appropriate by the CEO and Office Manager.

b) Supporting office colleagues with other trainings when necessary.

c) Working collaboratively with the whole bpf staff to ensure the smooth running of all bpf training and membership activities.

d) Being part of the office duty system.

e) Adhere to bpf policies and procedures.

This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.

This job description and person specification may be subject to review from time to time in conjunction with the postholder.

Person specification

Qualifications

Good level of general education.

Experience

· Significant experience in an administration role, preferably in a client/customer-facing role, and ideally in a training, education, or membership environment.

· Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling desirable.

· Experience of managing budgets desirable but not essential.

· Knowledge of financial and invoicing procedures desirable but not essential.

Knowledge, skills and abilities

· Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.

· Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.

· Able to understand the complexities of working in a membership organisation.

· Excellent organisational and time management skills.

· Able to work independently and be proactively as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance.

· Methodical with good attention to detail.

· Able to use initiative and continue to think under pressure when faced with sensitive interactions.

· Ability and commitment to maintain strict confidentiality.

Fundraising Events Officer

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: Fundraising Events Manager

Start date: As soon as possible

Hours of work: Full-time, permanent.

Salary range: £22,000 - £25,000 FTE, depending on experience.

Purpose

This is an exciting and vital role supporting the delivery of the events programme within a leading mental health charity.

We are looking for someone with a love for events and a passion for supporting people wanting to raise money to make a difference for young people’s mental health. You will be an excellent communicator, highly organised, and able to work on multiple projects concurrently. You will be committed to delivering an exceptional supporter experience for our event participants and community fundraisers. Experience within the third sector is desirable but not a necessity.

As Fundraising Events Officer, your role is to support the Fundraising Events Manager to plan, deliver and review an exciting calendar of Charlie Waller fundraising events, supporting a wide range of third-party challenge events and community led activities.

Key responsibilities and duties

The Fundraising Events Officer will support the overall delivery of our varied events programme, bringing their enthusiasm to a calendar of events that aim to raise significant income for the charity, whilst also raising the charities profile and reach. They will play a key role in the delivery of well-loved annual events and support our growing network of event participants. Including but not limited to:

• Supporting the overall delivery of our events programme, working closely with the Fundraising Events Manager, Head of Fundraising and fundraising committees.
• The opportunity to take a lead role on the planning, delivery and evaluation of a number of events, managing the expenditure budget and meeting income targets.
• Maintain event income and supporter records in the database, working closely with the Fundraising Assistant and finance team on processing income and invoices.
• Support the fundraising committees with their activities, providing administrative support and guidance as needed.
• Support the promotion of our fundraising events, writing copy, building emails and supporting social activity.
• Support the development of our event marketing collateral, to support participants fundraising efforts.
• Build relationships with third-party event organisers.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.
• Represent The Charlie Waller Trust at events as required which will include ad-hoc evenings and weekends for which time off in lieu will be given.
• Monitor online fundraising, through supporting those raising funds, to creating and maintaining clear income and communication records.
• Develop excellent and enduring relationships with existing supporters, fundraisers and community groups and engage new audiences. Including recognising and supporting their fundraising efforts and thanking them appropriately.
• Send fundraising materials (including t-shirts, information packs, etc.) to individuals raising money for us.
• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers, funders, other statutory and voluntary organisations who work in the mental health field, and members of the public.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.
• Routine call handling as part of the wider office administrative team.

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

To apply

Please send your CV and a covering letter, demonstrating how you meet the requirements of the role. Applications will not be considered without a covering letter. The deadline for applications is Sunday 30th June.

We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.

You will hear back from us by Friday 5th July, if not before and should you be shortlisted, an interview will take place w/c 8th July and will involve a competency interview along with a short 10-minute task relevant to the role.

We will provide details about the task and provide the interview questions in advance to allow candidates time to prepare.

Person Specification – Fundraising Events Officer

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• Highly organised and able to prioritise, plan effectively and work to deadlines.
• Excellent relationship management skills
• Excellent oral and written communication skills
• Comfortable working with databases to manage supporter records and report on progress.
• Knowledge of standard Microsoft Office software
• Comfortable with digital tools to aid promotion and fundraising.

Desirable

• Experience in using database software or a willingness and competence to pick up this skill quickly.

Attainment

Essential

• Experience of working in an events role or in a similar field

Desirable

• Experience of managing budgets and working to targets
• Experience of evaluating events
• Knowledge of GDPR requirements
• Experience of a variety of different fundraising events
• Knowledge of fundraising in the UK charity sector

Personal attributes

Essential

• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Professional, enthusiastic and flexible, with a strong willingness to learn.
• An ability to work independently on projects as well as an enthusiasm to support the wider Fundraising Team.
• Great interpersonal and social skills
• A commitment to working to meet the charity’s objectives.
• Enthusiasm for events and community fundraising
• Creativity and willingness to try new things
• Comfortable in representing the charity

Desirable

• Interest in and awareness of mental health issues.

Beat is the UK’s eating disorder charity. We are looking a new Individual Giving Lead to support our passionate and ambitious team. 

This is an excellent opportunity for proactive candidate with experience working within Individual Giving to work in a growing area of the charity. With a varied workload you will help secure a crucial share of the income for the team which will enable us to help more people than ever before.

One of the most rewarding aspects of the role is the opportunity to share our supporter stories to inspire and engage our donors to continue or begin their journey with Beat. Candidates with the personability to work with people, with a positive attitude and ability to empathise with stakeholders will do well in this role.

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We are growing our counselling service, and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction. 
 
What You'll Do: 

• Collaborative Leadership: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions. 

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

• Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.  

To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.

The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.

Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.

We particularly encourage people with lived experience of mental ill health to apply.

Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension

Hours: 21 hours per week, including the core days of Tuesday and Thursday

This fixed term contract ends on 31st March 2027 and is renewable depending on funding.

Key responsibilities:

• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.

• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.

• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers. 

• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.

• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.

• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.

• Leading group sessions to help individuals with their wellbeing and recovery journeys.

What We Are Looking For:  

We are seeking a dedicated, proactive and compassionate group support co-ordinator to lead the further development, delivery, and integration of Self Injury Support’s community-based group support programme, with a focus on accessibility and reaching and engaging with diverse communities across the Bristol, North Somerset and South Gloucestershire area. 

About the Position    

Group Support Co-ordinator  

Pay grade: NJC Grade Point 24 - £33,024 per annum pro-rata based on a three-day working week comprising 21 hours per week (£18,797). 

Hours: 21 per week, with some flexibility as to how these hours are delivered; including meetings and groups in the community and office-based work. 

Location: Central Bristol, community venues across the Bristol, North Somerset and South Gloucestershire area. 

Deadline: Monday 17th June 2024, 12pm  

Duties and responsibilities 

Service Development 

Consultation and Outreach 

1. Consult with current and potential group participants and draw on existing service data analysis to inform the content, locations, timings and other details of a groups programme for people affected by self-harm, following on from previous pilot groups run in 2023 and 2024 
2. Analyse consultation and service data and in collaboration with team members decide on groups programme themes 

Community Connections and Groups Development 

1. Connect with and become a member of a range of relevant community networks in the local area to both share service information and learning, and learn about range of wider community support available 
2. Connect with and build a database of potential facilitators and venues
3. Develop a rolling groups calendar with a core ongoing peer support group and time-limited specialist groups 
4. Build on existing processes and further develop processes and procedures to ensure robust record keeping, partnership agreements and safeguarding processes are in place that are GDPR compliant 
5. In collaboration with other Self Injury Support services, explore areas of overlap, potential for shared learning and joint working 
6. In collaboration with other Self Injury Support services, develop processes and procedures to support inclusivity and accessibility, including the administration of an accessibility fund for participants 

Service Delivery 

Groups Promotion and Delivery 

1. Handle groups logistics such as booking specialist facilitators, venues, refreshments and materials in line with budget
2. In collaboration with the Communications Officer develop print and digital promotional materials and develop a dissemination plan 
3. In collaboration with other Self Injury Support services, conduct outreach work to promote the groups programme to other relevant community groups and organisations 
4. Respond to group programme enquiries and bookings, keep accurate, GDPR compliant records of participants, send information to participants in a timely manner 
5. Administer the accessibility fund with support from the Finance Administrator 
6. Support the delivery of groups in collaboration with other Self Injury Support team members 
7. In collaboration with the Self Injury Support safeguarding team, ensure all safeguarding concerns are addressed promptly and recorded in line with organisational policy 
8. Take part in personal reflective practice and professional development training as needed 

Review and Evaluation 

1. Plan appropriate evaluation and monitoring of the groups programme which encompasses the experiences of participants and facilitators and aligns with wider organisational service monitoring 
2. Present evaluation findings in reports for the board of trustees and funders as needed 

Other 

1. Attend organisational team meetings and support organisational events and campaigns.
2. Any other duties relevant to your role as requested by your line manager