Jobs

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but  full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

You will have:

1. Experience of delivering excellent customer service in a regulated environment such as banking, insurance or within a contact centre

2.  Some debt advice knowledge and some understanding of the current benefits system.

3. Proficient in the use of IT systems such as client management systems, Google Docs, Microsoft Word, Excel; and Outlook

4. Experience of achieving individual KPI’s and targets, whilst working in a challenging and fast paced environment

Benefits:

• Bereavement leave
• Smart casual dress
• Company pension scheme
• Cycle to work scheme
• Health & wellbeing programme
• Birthday leave after 3 months service
• Employer funded cash health plan

Team: Community & Events

Location: Homebased with occasional travel

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £37,565.95 per annum

Contract: Fixed term for 18 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Programme Development Officer:

• This role will focus on supporting the implementation of the community fundraising programmes, working with colleagues across the Community and Events teams to develop consistent, efficient and effective ways of working.
• The post holder will work collaboratively with the Community Fundraising Programme Implementation Manager and National Community Fundraising Manager as well as colleagues from our Finance and Operations teams to project manage and deliver defined short-term projects to improve operational and financial management and support the implementation of the new National Community Hubs and wider Community & Events strategy.

About the Community & Events team:

• We sit within the Marketing & Income Generation directorate
• The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.

What we’re looking for in our Community Fundraising Programme Development Officer:

• Evidence of project management experience, including planning, organising and delivering projects from inception to completion within time and budget
• Experience of process improvement and reporting
• Strong organisational skills, ability to meet deadlines and work to targets and good project management skills
• Good working knowledge of transaction/contact database (preferably CARE NG and/or Microsoft Dynamics)
• Knowledge or understanding of Finance systems and processes

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Please contact for a copy of the job description

Application closing date: 5th June 2025

Virtual interview date: 27th June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Support. Without Judgment.

At Prisoners Abroad, we support British citizens imprisoned overseas, their families at home, and people returning to the UK after prison. We are a small but powerful charity, providing life-saving support through some of the most isolating and traumatic experiences imaginable.

We’re looking for a Resettlement Officer to join our frontline team on a fixed-term maternity cover contract, working at the intersection of criminal justice, homelessness prevention and social reintegration. You’ll manage a caseload of people returning to the UK after prison abroad, providing essential support and advice around housing, benefits, mental health, and advocacy for this overlooked group, and co-facilitate support groups.

You’ll need frontline experience supporting people with multiple needs, strong advocacy and communication skills, and a non-judgemental, person-centred approach. 

What we offer:

• £35,509 per annum
• 30 days' annual leave + bank holidays
• Generous pension (6.5% employer contribution)
• Flexible working (1–2 days a week from home after induction)

For further details, click 'redirect to recruiter' to be taken to our jobs page where you will find the job pack containing all the information and details of how to apply.

About ELBA

ELBA is the leading social regeneration charity in east London. It facilitates corporate investment from over 100 organisations into community programmes across the growth boroughs of Hackney, Greenwich, Newham, Tower Hamlets and Waltham Forest. ELBA also manages an award-winning employment and skills programme and in 2014 launched London Works, a not-for-profit graduate recruitment agency.

With 30 years of experience enabling successful partnerships between businesses and communities, each year ELBA deliver over 10,000 employee volunteers into the community and work with over 200 local organisations to help build their capacity and support their beneficiaries. ELBA also support almost 800 local people into work through its employment and skills programme.

ELBA has an excellent employees benefits package including generous leave, flexible balance between working from home and the office, above sector average maternity and paternity pay, 5% pension contribution, life assurance, and a great learning and development programme, including access to free accredited courses up to degree and post-graduate level. 

Purpose of the job

We are seeking a skilled and proactive Communications Manager to join our team. Working closely with the Partnerships and Communications Director, the role will help deliver ELBA’s Communication Strategy and external comms.

With a background in design, and a knowledge and ability in web design, build and management, the Communications Manager will manage ELBA’s visual identity/design work and website. This role will combine hands-on content creation with design application to enhance our organisational storytelling, digital presence and stakeholder engagement.

Overseeing a cross-departmental committee that helps facilitate all-team involvement in comms, the Communications Manager will support and help generate content for the website, social media and newsletters.

Job Description

Key Responsibilities

Strategic Communications

• Working closely with the CEO and Partnerships and Communications Director, refine and implement the organisation’s communications strategy
• Help align organisational priorities with communications activity and audience needs
• Working with key internal and external stakeholders to identify opportunities for amplifying impact stories and key initiatives
• Monitor sector trends and digital performance to inform communications direction
• Collaborate with internal teams and partners to ensure coherent messaging across channels

Website and Digital Design

• Manage ELBA’s visual identity/carry out design work, write and schedule social media posts on scheduling platform
• Manage WordPress website by uploading, editing and formatting content using
• Make minor design and layout changes to the website (fonts, photos, promo banners, etc.)
• Create the Mailchimp newsletter, and search for and source images for news articles

Performance Monitoring

• Gather and analyse quarterly data and metrics for website, newsletter and social media performance
• Provide insights and recommendations to improve reach, engagement and content effectiveness
• Maintain content calendars and communications logs to support planning and reporting

Content Creation and Editing

• Create, co-create, edit and upload content
• Ensure content is accurate, engaging, well-written and in line with house style
• Source and include licensed images to enhance content
• Edit and upload ad hoc website content

Newsletters and Campaigns

• Design and distribute a monthly newsletter using Mailchimp
• Support with social media scheduling and platforms (Instagram and LinkedIn) by creating engaging posts and enhancing brand image 
• Produce a bi-monthly “Volunteering Opportunities” poster using existing templates
• Support planning and delivery of campaigns that support organisational goals

Person Specification

Essential Skills and Experience

• Proven experience in a communications, content or digital marketing role
• WordPress back-end and front-end knowledge and skills 
• Technically-able with experience using newsletter software such as Mailchimp, as well as generally being proficient using a range of digital tools and software.
• Proficient in basic graphic design and layout using InDesign or equivalent
• Strong written English and editing skills with high attention to grammar, style and brand tone
• Demonstrated ability to contribute to and deliver a communications strategy
• Organised and self-motivated, with excellent planning and time management
• Confident interpreting and using digital analytics to inform decisions
• Collaborative, with excellent communication skills and ability to work with diverse stakeholders

Desirable Skills

• Website maintenance, updating plug-ins and modules when needed, ensuring the site is running as smoothly as possible, and fix any bugs –
• Support ad hoc visual content needs including simple graphics and formatted reports using InDesign or similar
• Familiarity with the voluntary or social impact sector
• Experience designing content for campaigns, newsletters or public-facing reports
• Interest in community development, employment or corporate social responsibility
• Knowledge of brand management principles and visual identity design

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer, and we welcome all applications.

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

Overview of the Legacy Administrator role and the team

Barnabas Aid is looking for a detail-oriented and organised Legacy Administrator to join our International Support function within the Finance team. The Legacy Administrator will be responsible for managing all administrative aspects of legacy and will-related processes, ensuring the smooth and efficient handling of gifts received through bequests, wills, and estates. This role requires close attention to detail, accurate record-keeping, and a sensitive approach to working with legacy supporters and their families.

Working closely with the International Finance Director, the Legacy Administrator will be a key point of contact for all legacy-related matters, providing crucial support to the organisation’s legacy income and ensuring compliance with legal and regulatory requirements. This role plays a vital part in ensuring that gifts left to Barnabas Aid are administered correctly and that supporters’ wishes are honoured.

Flexible, UK, United Kingdom

As our Digital Experience Officer, you will play a crucial role in shaping and enhancing our digital platforms. You will be responsible for ensuring that our digital touchpoints are user-friendly, engaging, and aligned with our strategic goals. This role requires a blend of creativity, technical know-how, and a good understanding of user experience principles.

Key Responsibilities:

• Collaborate with cross-functional teams to design and implement digital solutions that enhance user experiences for our external audiences.
• Conduct user research and analyse data to inform design decisions.
• Monitor and report on the performance of digital platforms, identifying areas for improvement.

About you:

• You will be able to demonstrate your experience in a similar UX & UI role, delivering best in class experiences to external audiences (supporters, donors, service users etc.)
• You are analytical and able to translate data into actionable strategies to improve engagements, reach and income through our digital channels.
• You are proficient in using design and insight tools, such as Figma, Mural and Hotjar.

Happy to talk Flexible Working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance working 1 day or less per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week).

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK

For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing date: Sunday 8 Jun 2025

Interview Date: 23rd and 24th June

Senior Specialist - Data

Location: London, Delhi or Accra

The Clean Air Fund is looking to recruit a Senior Specialist - Data to join our team in London, Delhi or Accra. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.

As a Senior Specialist - Data with Clean Air Fund, you will play a central role in shaping and delivering our data strategy. You will design, manage and evaluate a range of grants and projects that improve access to and use of air quality data. From emissions to impact assessments, your work will help ensure data drives action; influencing policy, empowering campaigners and supporting partners across our global programmes.

You’ll also contribute to strategic research, stakeholder engagement, fundraising and internal capacity building - supporting efforts that span global, thematic and in-country initiatives.

To be successful in this role, you will have:

• Demonstrable experience managing projects or grants in the philanthropic, nonprofit or public sector
• Technical knowledge of air quality, atmospheric science or climate data systems
• Strong skills in stakeholder engagement and partnership development
• Analytical skills and experience with research, data gathering and synthesis
• A proactive, adaptable approach, with excellent communication and teamworking abilities
• A commitment to our mission and values: collaborative, dynamic and evidence-informed

For more information on this role, as well as the full person specification, please see the job description.

• Closing date - 5th June
• Salary: GBP 42,840 - 50,870 / INR 3,130,000 - 4,013,000 / GHS 319,300 - 410,100
• Type of employment - Full time, permanent

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

The Young People’s Volunteer Coordinator is an exciting new post at Barnsley CVS funded through Great Childhood Ambitions (GCA). The five strategic priorities for GCA are: Belong / Explore / Dream / Grow / Connect.

The under Youth Volunteer Programme will support these priorities by working with young people to:

· belong in their communities,

· explore volunteer opportunities,

· dream about their futures and be work ready,

· grow in confidence and experience to support their wellbeing,

· connect within their communities and reduce barriers to accessing support.

Your role will be key to enabling this to happen.  You will act as the key connector between young people and charities.  This will involve working with opportunities that already exist, as well as encouraging, mentoring and training charities to provide tailored volunteering for young people.  You will also provide 1-1 support to young people already actively looking together with reaching out to communities such as children in care, UASC’s, those with SEND needs and communities who may not naturally consider volunteering.  Volunteering gives young people a chance to learn new skills, enhance their CV, learn about the workplace, meet new people, improve their confidence and expand their horizon. Some young people may naturally consider this, whereas others, may not have this opportunity presented to them. This role is intended to address some of the barriers and support young people into fulfilling volunteer roles.  You will be a champion in Barnsley for raising the profile of young volunteering and the value it brings to our communities.

You will need a passion for volunteering and young people, creativity and energy to work with young people and the ability to communicate with a diverse range of people in both a written and spoken context.

Position: Young People’s Volunteer Coordinator

Location: Barnsley, South Yorkshire

Hours: 30 hours to be worked over 4 or 5 days

Salary: £30,495 pro rata, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

Contract type: Fixed Term (21 months with potential for extension)

Reportable to: Volunteer Development Coordinator

Direct reports: Young Volunteers

Employee benefits:

• 5% pension contribution
• 33 days of annual leave entitlement (inclusive of bank holidays) pro rata with incremental rises with service length
• Volunteer leave to give to a charity of your choice
• Local gym discount
• Additional annual leave between Christmas and New Year not taken from your entitlement
• Free parking
• Lots of tea, coffee, biscuits and fun

Reporting to: Senior Peer Support Worker 

Responsible for: None

Hours:                       24 hours per week. These hours to be agreed with post holder set against the backdrop of the needs of the service and in consultation with Ward Managers.

Contract:Permanent

Location:Westways Rehab Unit at the Bethlem Royal Hospital.

Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, In-Reach Peer Support, Social Networking, Therapeutic Service and an Information Service.

Purpose of the role:

We are seeking a Peer Support Worker who has personal lived experience of mental health challenges. This individual will act as a role model for service users, utilizing their own recovery journey to instil hope and resilience. By sharing their life experiences and the lessons learned throughout their recovery, they will motivate others.

The Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.

Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.

This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants.

Please apply only if you meet this requirement.

You will join the wider Peer Support In-Reach Service alongside 7 other peers who will work in various Rehab wards across South London but primarily work in a well-supported In-Patient Unit with the MDT at Westways Rehab Unit, Alexandra House, First Floor, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX.

The ward is for people, aged 18-65, who have severe mental illness. We provide 24-hour rehabilitation, treatment and care for people who live in the London Borough of Croydon.

Our service is for people who would benefit from six months to two years rehabilitation. We help people to maintain their health and move towards greater independence in the community.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please complete the application form with a cover letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Closing date for applications is Friday 6th June 2025

Our Community Fundraising Team are a nationwide team, supporting individuals and groups across the UK to raise vital funds for people living with and affected by diabetes.

It’s an exciting time to be part of Community Fundraising at Diabetes UK, as we continue to reach more people and grow our supporter base.

A key driver within our charity’s strategy is that we fight diabetes together, and we can only achieve our ambitious goals by working with and alongside others. As a Community Fundraiser, you will play a crucial role in building these relationships and delivering our exciting growth plans that will help us achieve this.

This role will be shared with another Community Fundraiser covering the Eastern Region.

We’re looking for someone who can inspire and collaborate, building strong, positive relationship. As one of our regionally dispersed Community Fundraiser’s, you’ll be joining a busy team, where you will manage relationships with our key supporters with the primary purpose of generating income across a geographical area, through community fundraising activities. 

The successful candidate will be responsible for delivering income targets across the region by building strong relationships with individuals, local companies, community groups and volunteers, in line with our community fundraising strategy. You will also be responsible for the management and support of local third-party events in your region and in providing excellent stewardship to those supporters.

This role is home-based with regular travel across the region. There will also be regular travel to Diabetes UK offices for meetings. 

This role will only be suited to candidates living within the Eastern Region (Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk).

You’ll be able to demonstrate a track record of meeting income targets through relationship fundraising. You’ll be experienced in building and maintaining relationships with supporters and colleagues. A proactive person, you’ll be self-motivated and able to work independently with a solution focused approach. As an experienced fundraiser, you’ll be confident working towards income and expenditure targets and reporting on financial progress. It is desirable that you have managed and secured corporate partnerships and have event management knowledge, though training will be provided.

You will have a passion for building excellent relationships with your supporters to increase loyalty and life-long relationships with the charity.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Marketing Manager will lead the delivery of high-impact, multi-channel campaigns that enhance engagement, drive fundraising initiatives, and strengthen support for our mission: to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. 
As we mark our 140th anniversary, this is a pivotal time for the Marketing Manager to lead a team of four marketing specialists to drive impactful campaigns and amplify the Charity’s presence across multiple platforms. You will work closely with programme managers across the business to identify marketing needs and opportunities, while working with the wider MarComms department to develop and deliver marketing campaigns, advise on the most effective delivery channels, and propose ways of enhancing the Forces Employment Charity presence.​

​Interested? Want to know more about the Charity? Please see the Charity website ​

Eager to know more the role? Have a look at the Job Description attached.​

​What’s in it for you? Check out the Benefits sheet attached.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 9 June 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​​

Team: Community & Events

Location: Homebased with occasional travel

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £49,655.50 per annum

Contract: Fixed term for 18 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Programme Implementation Manager:

• The role will be responsible for reviewing and strengthening programme delivery across National Community Fundraising to increase long term engagement and net income contribution after the successful roll out of the community fundraising hubs in 2024.  Working in collaboration with internal stakeholders, the role will develop the key strategic programmes (Local Corporate Partnerships, DIY Fundraising, Fundraising Volunteers, Local Events & Small Trusts) within National Community Fundraising to enable volunteer and supporter led fundraising to flourish.
• The role will also lead, develop and motivate the National Community Fundraising Assistant and the Community Fundraising Programme Development Officer. The Community Fundraising Programme Development Officer is responsible for delivering short-term projects to improve operational and financial management, to support the implementation of the new National Community Hubs and wider Community & Events strategy.

About the Community & Events team:

• We sit within the Marketing & Income Generation directorate
• The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.

What we’re looking for in our Community Fundraising Programme Implementation Manager:

•  Community Fundraising experience at a senior level
• Programme / product management experience
• Line management experience with track record of developing individuals and leading a team
• Evidence of clear planning including setting objectives, implementation and demonstrable monitoring, review and evaluating skills
• Strong working knowledge of transaction/contact database (preferably CARE NG and/or Microsoft Dynamics)
• Detailed knowledge of the CIoF code of practice

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Please contact for a copy of the job description

Application closing date: 5th June 2025

Virtual interview date: 23rd June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Engagement worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Engagement Worker

Location: Bedford

Salary: £24,500

Shift Pattern: 37.5 hours per week, Monday to Sunday hours can vary between 08:00 - 16:00, 09:00 - 17:00 and 12:00 - 20:00 on a rota basis which will include varying hours dependent on service needs. You may also be required to work bank holidays if the rota falls on this day.

About the role

We're looking for an Engagement Worker to join our residential service based in Bedford which is a 19-bed residential service close to Bedford Town Centre offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence. You will support with various responsibilities within the service, with a focus on providing social contact and company to help enhance quality of life, personal safety, health and security, sustainment of tenancy and improving financial independence. You will support our residents to gain the relevant skills and knowledge to gain greater independence, supporting them back into the community. 

The role is varied, with each day being different, depending on service and resident needs. You may need to run and engage in activities, complete support sessions, arrange external activities, in house activities, and support with attending appointments.

About you

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

• Awareness of external opportunities which are available such as with education, employment and benefits
• Experience working with people with multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability  to motivate, and empower others to achieve their personal goals and overcome barriers
• IT ability to use our online CRM systems and Microsoft programs daily
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​​About the Transformation directorate

The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)

About the Insights Hub

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine. Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights. The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

About the role

As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system. Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards. You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.

You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making. Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features. This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

How to apply

Please complete both parts of the application, quoting the reference SCDGO(T), and email us.

If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.