Full-Time Project Worker Jobs

The role is within a small team that has a focus on Employer Relationships, Job Finding programmes (including our Alumni Job Club and Jobseekers Plus) In Work support for adults in Employment and Employer Training.

In addition to this we manage Employment Autism Employment Autism 

Key Responsibilities: 

1. To lead on running our employability training and Alumni Job Club.

2. To develop workshop structures and learning materials for these in close collaboration with the Development Director and ensure that participant feedback from earlier programmes is incorporated.

3. To line manage Development Job Coaches as needed.

4. To manage and deliver job search sessions.

5. To lease with Employability Lead when participants are ready to move over in In Work Support team.

6. To advertise project opportunities to autistic people throughout London and manage project recruitment and onboarding.

7. To ensure processes are in-place for each project to:- assess each participant’s individual skills and gather baseline data; ensure job matches are appropriate to the individual’s needs and aspirations; and that targets set are relevant and promote new skills and learning; acquire and complete necessary risk assessments to ensure safety of clients, staff and partners.

8. To oversee the set up and settling in of jobseekers into work placements, when needed. Providing support and training to employers where required; providing personalised on the job training to participants and employers as required and develop strategies and advise on reasonable adjustments.

9. To coach, train and help manage new project staff to support jobseekers and put in place monitoring protocols.

10.  To ensure jobseekers are progressing towards their individual targets; understand protocols and interpret work culture correctly; understand the health & safety in the work environment and adopt appropriate workplace behaviour.

11.  To ensure good working relationships are maintained with all employers/ work experience placements and that feedback is regularly sort from all stakeholders to help improve our service delivery and future opportunities.

12.  As a key member of the Development Team to work closely with the Development Director to actively, engage with employers and external organisations to promote CareTrade and our job seekers and to pursue opportunities to work collaboratively.

13.  To attend events, to market CareTrade to autistic jobseekers and to liaise with Disability Employment Advisors at JobCentre Plus, Disability Services teams, Social Workers and others to promote and support employment opportunities as needed.

14.  To organise and promote social groups for jobseekers.

15.  To collect data and use data analysis to help produce reports, internally, for funders and partners.

16.   To help seek and apply for appropriate awards and grants when required.

17.  To be a Designated Safeguarding Lead (DSL)  and First Aider and complete regular training working alongside the Development Director to ensure the safety of participants and staff.

18.  To complete relevant health and safety training and be a named fire marshal.

Applications are sought from all suitably qualified sections of the community. We are happy to discuss any workplace adjustments needed to enable the right candidate to undertake the role including any support available via Access to Work if needed 

This post is restricted to women only as a genuine occupational requirement under Schedule 9 of the Equality Act 2010. We are looking for someone to join our award winning team as a Business Manager, responsible for 

§  Manage and lead the development and implementation of MfM Business leading on Coporate and Communiting fundraising and relationships 

§  Representing MfM at a senior and strategic level with external partners. 

§  Support and build strategic direction for MFM.

§  Deputise for the CEO

§  Work as a member of the Senior Leadership Team to develop, grow and sustain MfM.

§  Communicating and liaising with the internal staff/volunteer team and external agencies and services to include liaising with other mental health/ maternity care service providers and VCSE organisations.  

§  Delivering training sessions for staff and volunteer, sessional workers and placements.

§  Preparing and implementing a Marketing and Communications strategy and publicise MfM service across Bristol, North Somerset and South Gloucestershire.

§  Demonstrate an ability to empathise, encourage and support women towards recovery.

§  Promote Mothers for Mothers services to women during activities, as appropriate.

§  Collect and collate data, arrange for completion of monitoring and evaluation forms. Write timely reports giving feedback on the services for the CEO and for project funders.

§  Work in close collaboration with Mothers for Mothers colleagues in the business development to act in the best interests of Mothers for Mothers at all times. 

Salary:  £32,000 per annum

Hours: Full time, 37 hours per week

Contract: Permanent

Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!

This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.

You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.

This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.

The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

JOB DESCRIPTION

As we have launched our ambitious 5-year strategic plan this post will play a key role at Greenwich Students’ Union in supporting students to stay and succeed at university.

GSU Advocacy and Policy Team is leading an award-winning outreach project that seeks to support students to stay and succeed at Greenwich. A team of part-time student staff call 1000’s of students each term, supporting them to navigate University life, services and GSU. This role will support the award-winning team to deliver proactive supportive calls to students.

In this post you will :

• To supervise the retention calling project staff
• To support with escalations for students experiencing difficulties
• To spot trends in student issues and assist with reporting

We’re looking for an enthusiastic candidate who has an interest in supporting our students to become their best.

You don’t have to come from a higher education background, but you should have an interest in supporting students to succeed.

This role sits within the Advocacy and Policy Team and focus on making 1-1 timely interventions to support students to succeed as well as identifying broader trends in student behaviour to inform our strategic approach to services and support.

Duties and Key Responsibilities

This post holder will be part of the Advocacy and Policy Team and will be expected to contribute to the department’s wider objectives and planning.

Delivery of Outreach

• Coordinate the team to deliver outbound phone calls and taking inbound calls in a call centre model, including opening and closing
• Ensure that the quality of personal outreach delivery is consistent and in line with the agreed scripts and conversation structures to support students
• Ensure the team provide excellent customer service to students, at all times seeking to support students’ needs appropriately, clarifying information and providing appropriate solutions
• Support other retention and wellbeing initiatives throughout the year

Supervision

• Support with training and development of student-staff team
• Support with the scheduling of shifts, monitoring of attendance and submitting of payroll
• Undertake 1-1’s with student staff, identifying additional support

Signposting & Monitoring

• Keep accurate records of all calls and student outreach in line with provided data tools
• Support callers to identify potential concerns from students and signpost students to the most relevant support pathway
• Closely monitor for any safety or safeguarding concerns from students, and support with escalations
• Support with the analysis of issues and regular reporting as directed

Personal Learning and Responsibility

• Undertake all training and development as required within the role
• Take responsibility for personal learning and development

General Responsibilities

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote liberation, diversity and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private, or sensitive
• information about individual organisations and/ or clients or staff and Project data.
• Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.
• Any other duties commensurate with the accountabilities of the post.

PERSONAL SPECIFICATION

Experience

• Relevant experience working in a customer or support service-aligned role
• Experience of time management
• Experience of working well within a team to achieve targets
• Experience drafting reports with an eye for detail.

Knowledge

• Clear communication skills, particularly over the phone and by e-mail
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently, and effectively.
• Sensitivity and understanding for others, utilising active listening skills
• IT skills at a level that supports logging of data, email, internet, and database.
• Time management and organisational skills.
• Ability to engage with new people and build rapport quickly.
• Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team.
• Ability to stay focused and efficient in the face of changing priorities.

Education/Training

• No specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required

Essential Personal Attributes and other requirements

• A role model who promotes high standards of ethics, integrity and honesty.
• Able to travel between campuses on occasion. Mainly based at Avery Hill – free inter-campus bus service available.
• Works well in a team with a flexible approach to work.
• An ability to apply awareness of diversity issues to all areas of work. Commitment to the values and ethos of GSU

Visa Requirement

Please note that the successful candidate will need to have the right to work in the UK. GSU is unable to sponsor an employment visa for this role.

Job Title: Senior Supervising Social Worker

Salary: £35,893 per annum (increasing to £39,880 in 18 months)  + £1,500 per annum Out of Hours Rota Allowance + £750 per annum Homeworking Allowance

Hours & Contract: 35 hours per week - Fixed term contract for 12 months 

Location: Homebased in the South West area including Bristol, Bath and North East Somerset, Swindon, Gloucester, Somerset, Wiltshire

A rare opportunity to work for an ‘OUTSTANDING’ team where trauma-informed practice is the foundation of everything we do. Brilliant training opportunities, clinical supervision, and support. “Members of the team who spoke to the inspector said that they felt valued in their role. They considered that they had access to opportunities that they had not experienced in previous employment. The agency provides exceptional resources for staff to ensure that their emotional well-being and a healthy work-life balance are promoted.” (OFSTED 2022)

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Whilst being homebased, the Senior Supervising Social Worker will visit and support foster families across the TACT South West area including Bristol, Bath and North East Somerset, Swindon, Gloucester, Somerset and Wiltshire areas but will also travel within the wider region for team meetings, training and other in person events. 

Overall Duties of the Senior Supervising Social Worker will include:

• An appropriate social work qualification
• Up-to-date registration with Social Work England
• Experience in fostering/family placements or other childcare settings
• Up-to-date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations.
• Experience of working with/supporting looked after children and their foster carers.
• Knowledge of matching criteria and stability of placments.
• Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Perkbox – retail discount scheme. 
• Stakeholder pension scheme (salary sacrifice).
• Fantastic learning and development opportunities.
• Employee Assistance Programme (including CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Sunday 2nd June 2024

• Interview Date: Tuesday 11th June 2024

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

The Bridge Project is a well-established, vibrant Charity with a dedicated team providing services to a broad range of people experiencing the effects of deprivation and health inequalities.  We are now looking to recruit a permanent full-time Young Person’s Substance Misuse Worker to join our One80 team.

The One80 team provides early intervention and highly structured treatment for drug and/or alcohol misuse to young people.  You will be a big part of a small team where everyone takes a flexible and collaborative approach to work and is committed to improving outcomes for young people up to the age of 21 years, to promote recovery from substance misuse and to secure positive health and wellbeing outcomes. 

We are looking for someone who has a relevant professional qualification with a minimum of 1 years’ experience of working with young people with alcohol/drug problems and/or working with young people/children with complex needs.  You will be highly organised with excellent communication skills and able to manage your time effectively, working as part of the team to ensure a high-quality service is maintained, whilst applying your knowledge of the range of drug/alcohol related problems and their impact on young people, their families and the community.  You will have experience of and the ability to liaise and build links with professionals from a variety of disciplines as well as knowledge of legislation, guidelines and procedures relating to children and young people.

You will be passionate about changing lives and what we do, with a positive and engaging approach to our young people, as situations can sometimes be difficult and challenging so you will need to be non-judgemental, with a sensitive attitude and a good understanding of how to meet complex needs related to substance misuse.

The successful candidate will be able to work Mondays, Wednesdays and Fridays 09:30 to 17:30, Tuesdays 09:30 to 19:00 and Thursdays 09:30 to 16:00.  There is also an element of flexibility around working hours required.  It is essential that you have a driving licence with access to a vehicle to transport young people to appointments.  A willingness to undergo an enhanced DBS check is also a requirement of the post.

In return we can offer a competitive salary, 4% pension contribution, excellent annual leave entitlement, employee assistance scheme, life insurance and a programme of mindfulness activities for staff.  The Bridge Project is a Mindful Employer.

To find out more information and to download an application pack, please visit our Jobs and Volunteering page on The Bridge Project website. You must complete the Bridge Project’s application form to be considered for the role. No CVs are accepted.  No Employment Agencies, please.

The closing date for completed applications is 9.00 am on Wednesday 8 May 2024.

Shortlisting will take place on Wednesday 8 May 2024.

Interviews will be held on Tuesday 14 May 2024.

Purpose and Scope of the Role

To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence. 

Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients. 

Main duties and responsibilities 

Manage a caseload of clients/households:

· Provide initial reception and orientation at client’s homes and within their local community settings 

· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.

· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. 

· To be the lead contact for all agencies and responsible for coordinating support for your key clients.

· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.

· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements

· Where possible deliver the service in a community language

· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to: 

· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.  

Welcoming families upon arrival

· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services; 

· Working with Social Services to ensure all special needs are addressed; 

· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.

· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.

· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.

· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.

· Ensuring that refugees understand their financial rights and responsibilities

· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.

· Support refugees with mandatory reconsiderations as required.

· Support with access to individual grants if required.

· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; 

· Registering and supporting children with local schools; 

· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults; 

· Signposting and assisting in training, education and employment to ensure long term independence

· Refer into other provision as provided by third party organisations

· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.

· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users. 

· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees. 

· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services. 

· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.

· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes. 

· To keep full, accurate and up-to-date case records. 

· To provide written and oral reports as required. 

· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries

· To carry out monitoring and evaluation processes as appropriate 

For the Charity 

· To play an active role in one or more RMC’s working groups as required. 

· To liaise with other teams in RMC as appropriate. 

· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork. 

· To participate in supervision, appraisal and training as agreed with the Manager. 

· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database). 

· To carry out other duties consistent with the nature of the post, and in furtherance of the project. 

· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities. 

The above duties will be prioritised by the Head of Services in consultation with the post-holder.  The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.  This would be done in a way consistent with the purposes of the post and in consultation with the post-holder. 

A DBS check will be carried out for this post.

Flexibility

To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. 

X

Experience of comprehensively assessing need and creating risk management plans for multiple individuals. 

X

Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process. 

X

Experience of working with a wide range of professionals to access needs led intervention. 

X

Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. 

X

Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement. 

X

An understanding of the issues facing refugees during integration to a new community. 

X

Good knowledge of the services available to support refugees. 

X

Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

X

Good organisational and monitoring skills, with the ability to prioritise. 

X

Excellent administrative skills including good computing skills and the ability to use I.T. applications. 

X

Understanding and a commitment to diversity and equality, with demonstrable cultural competence. 

X

Ability to lone work and complete delegated task with own initiative. 

X

Ability to be flexible to the needs of the organisation. 

X

Enthusiasm and willingness to agile working and outreach activities.

X

Ability to speak a community language

X

Good local knowledge

X

OISC (Office of Immigration Services Commission) regulated 

X

Experience of providing outreach support to families in their home and in community settings

X

Car driver 

X

Somewhere to shelter, feel safe, leave your possessions and put down roots is one of the most fundamental requirements for human beings, here at Threshold Housing Link we are supporting over 80 service users to do just that. 

Our Mission:

To end homelessness. To help vulnerable people create a better life and independence.

Our Aims:

1. To prevent homelessness in Swindon

2. To alleviate the associated social exclusion of homelessness and actively assist recovery from its effects

3. Influence policy that affects homeless and socially excluded people

Job title: Resettlement Manager

Reporting to:  CEO

Salary: Between £40,000-£45,000 per annum, dependent on experience.  

Location: Swindon

About Threshold

Threshold Housing Link is the leading homeless charity in Swindon, Wiltshire, committed for over 50 years to providing shelter, support and advocacy for individuals experiencing homelessness. We believe in creating a society where everyone has a safe place to call home. Our mission is to address the root causes of homelessness and empower those in need to rebuild their lives with dignity and respect. We are dedicated to making a significant and lasting impact in the fight against homelessness.

Our key services are:

Ø  Resettlement support

Ø  Floating support

Ø  Street outreach

About the role

You will work closely with our new Chief Executive Officer (CEO) and senior management team to ensure good outcomes for our service users during an ambitious expansion programme.

As an experienced and compassionate Resettlement Manager, you will lead our team of Homeless Project Workers and spearhead the transformation of care for service users in our properties. You will bring a strategic and innovative approach to addressing homelessness, with a focus on empowering individuals to achieve long-term stability.

Closing date for applications:

 16 May 2024. 

This post is subject to a Disclosure and Barring Service (DBS) check. Right to work in the UK essential.

We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards.  The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.

At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do.  The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.

Post: Support Worker

Hours: Full time. Average waking hours: 32 per week plus a maximum of 92 sleeps per calendar year OR 32 per week plus a maximum of 52 sleeps per calendar year

Continuous rolling rota over 365 days (Christmas and New Year shift cover are allocated separately.)

Salary: Starting at £23,255 – £28,567 (annual increments subject to successful appraisals) (dependent on which job role)

Place of Work: Bolton, Greater Manchester

Reports to: Project Manager

Our Vision:

Backup North West believe no young person should experience homelessness. For the young people that do, Backup aims to be an outstanding provider of high quality, holistic housing and support services.

Purpose:

· To provide high quality support and accommodation for homeless young people aged 16-25.

· To enable an introduction to independent living, while offering a safe environment to live and learn.

· To prevent homelessness and reduce risk.

Works with:

Externally:

Local Authorities, Landlords / property owners, Benefits Agency, Housing Benefit, Maintenance Departments, Police, partner and potential partner voluntary agencies offering complimentary services, young people aged 16-25 years.

Internally:

Project Manager, Senior Managers, Business Support Team, other BACKUP schemes and teams and colleagues.

Key Responsibilities

Building resilience within young people

Provide a comprehensive support and service that meets the highly quality standards set by BACKUP.

Support Work

Provide Staff Support

Participate in promotional activities, fundraising and other outings and activities with residents

Rent and Income Management

Provide Financial Support

Provide Premises Management

Maintain Information systems

Flexibility

Policies & Legislation

No CV's please

We are seeking to recruit a highly skilled Key Worker for our Key Worker Service in East Berkshire. The role will be diverse and service user centred and would suit someone with significant experience in supporting young people and young adults with Autism and Learning Disabilities and their families.

The day to day work will involve a flexible approach to coordination and direct support for the young person and their family, as well as providing responsive communication at times of increased need. This is an exciting role which allows for the Key Worker to support families to navigate the system whilst advocating for them and ensuring that their voice is heard.

As the service is new there will be opportunities for collaboration and co-production and our vision is to provide young person and family centered support, whilst influencing system change to achieve better outcomes for more children,  young people and adults under the age of 25.

The service will be provided across the entire East Berkshire footprint covering: Slough, Royal Borough of Windsor and Maidenhead, Bracknell Forest.Although the team will be “virtual”, there will be frequent travel within and across the East Berkshire area, therefore being a car driver with access to a car is essential.

The Key Working Function has been developed as a response to the NHS England & NHS Improvement Long Term Plan (LTP) commitment that by 2023/24, children and young people with a learning disability, autism, or both, with the most complex needs will have a designated Key Worker, applying the recommendations made by Dame Christine Lenehan in ‘These are our Children'. 

A Barnardo's Project Worker 3 job description and person specification is attached to the advert for this role. This is a generic role description in use throughout the organisation to cover all roles at the given salary band. The Additional Information Sheet outlines the specific responsibilities, skills and experience required and it is important that you read this carefully before you apply.

When completing your application form, please refer to the skills, knowledge and experience required as detailed in the Person Specification and also in the Additional Information Sheet. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?

We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."

About Katherine Low Settlement

Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Key Objectives for the Elders Core Service Manager Role:

1. Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
2. Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
3. Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
4. Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
5. Budget Management: Ensure the program operates within budget constraints.
6. Member Engagement: Support the planning of the core program with input from elder members and the wider team.
7. Recruitment and Support: Recruit and support new and existing members (service users).

Main Duties & Responsibilities:

1. Delivery

• Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
• Transport Management: Manage the transport offer, including route planning and pick-up schedules.
• Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
• Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.

2. Staff and Volunteer Management

• Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
• Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.

3. Relationships, Communication, and Networks

• Member Engagement: Build and sustain strong relationships with elder members.
• Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
• Meetings: Attend meetings on behalf of the Core Programme as required.

4. Finance

• Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.

5. Other Duties

• Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
• Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.

Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.

Dates

Closing Date for Applications: 23:59 on 15th May 2024

Interview Date: 21st May 2024

We're looking for a kind, compassionate and resilient Support Worker to join our Birchall Wood service in Welwyn Garden.

£2496.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

What you'll bring:
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
Experience in working with people with Learning Disabilities and Autism
Female only
Manual car driving licence.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Background:

First Step Trust (FST) is a charity that provides work experience, training and employment opportunities for people excluded from working life because of mental health problems or other disadvantages (workforce members).

Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.

We are in the process of developing a more formalised training and employment support programme (SMaRT Pathways) particularly, but not exclusively, in the area of the Automotive trade.  SMaRT Pathways will include the delivery of vocational training through the use of various technologies including video, Virtual Reality, Augmented Reality and other mediums making the learning process more accessible to those who struggle with traditional learning methods due to issues around literacy, numeracy and low levels of self-confidence/anxiety. 

Job Role:

The main objective of this post is to enable people with mental health difficulties and other disadvantages (workforce members) to engage with and access open employment.  The EDTW will achieve this by taking responsibility for proactively recruiting people to the project, overseeing their development whilst at the project, including delivery of training courses as and when required and supporting them to move on to employment or further training.

Main duties:

Networking with other services in the area to raise awareness about FST, promoting work placements and training courses as well as promoting the business services.

Recruitment and development of potential workforce members - being proactive in following up on enquires regarding work placements, interviewing potential workforce for work placements at the project.

Employment support – assist workforce looking to move on to paid employment by providing support in job search, CVs and interview preparation. To develop a network of appropriate work placements by building contacts with local employment agencies and employers to ensure access to work for all workforce preparing to move on from FST.

Training – assisting when required, in delivering a variety of courses both in house and recognised qualifications to people with common mental health problems both workforce members and visiting trainees utilising the various technologies as they are developed.

Monitoring and reporting - complete, manage and provide regular, accurate, appropriate and timely reports to agreed deadlines in order to monitor progress.

Office duties – working with workforce members as colleagues ensuring that daily tasks are completed in a timely fashion.

To work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board, Chief Executive, Deputy Chief Executive and other senior managers.

Perform other tasks as reasonably required according to the needs of the project and FST.

Person Specification

Qualifications and Experience

Essential

Experience of face to face customer service in an employment advice/support related post.

Experience of delivery of training within a workplace environment. 

Experience of using digital technology e.g. social media and other platforms.

Experience of managing, recording and monitoring progression.

Experience of working independently, planning and prioritising own workload.

Desirable

Knowledge of the benefits system.

Current full driving licence.

Knowledge and Skills

Essential

Ability to effectively promote FST to referral agencies.

Ability to establish a network of employer contacts to facilitate work placements and employment opportunities.

Ability to motivate, support and enable people to develop.

Ability to work as part of a team in order to achieve overall objectives and goals.

Excellent presentation and interpersonal skills.

Excellent communication skills, written and spoken.

Excellent organisational and administrative skills.

Excellent knowledge of MS Word, Excel, email, Internet Explorer and Social Media.

Attitude

Essential

Willingness to learn new technologies.

Commitment to opposing discrimination and actively promoting equality of opportunity.

Understanding and commitment to the values, principles and approach of First Step Trust.

Commitment to Health & Safety at work.