Communications, PR Jobs
Head of Communications & Marketing
Baby Lifeline
Midlands or London (Hybrid if required)
About Us
Baby Lifeline is a highly respected national charity whose mission is to ensure the healthiest and best outcomes possible from pregnancy and birth.
Founded over 40 years ago by Judy Ledger following the personal tragedy of losing three premature babies, we have since purchased many million pounds’ worth of equipment for maternity and neonatal units, produced nationally recognised reports and research projects, staged highly successful annual UK maternity safety conferences, and provided evidence-based, multi-professional training to reduce avoidable harm and death in maternity. Training is provided through Baby Lifeline Training Ltd, a not-for-profit social enterprise. It trains around 4,000 delegates annually and is one of the main providers/developers of training for maternity professionals in the UK.
Head of Communications & Marketing
An exciting opportunity has arisen to join Baby Lifeline as Head of Communications and Marketing. You will play a critical role in supporting Baby Lifeline to deliver its important mission, leading the development and delivery of our strategic communications and marketing plan. Together, these will grow awareness of and engagement with our brand and increase donations.
Head of Communications and Marketing Responsibilities:
· Providing strategic communications and marketing counsel to the Chief Executive
· Devising results-driven marketing campaigns to grow our audience and drive charity donations and fundraising
· Devising creative media engagement strategies, leading on proactive and reactive media relations including press releases, statements, interviews, and enquiries
· Building relationships with relevant professionals and experts within healthcare, to help drive sign-ups to events and training
· Managing and influencing relationships with key external influencers, such as journalists, producers, and celebrity VIP ambassadors
· Overseeing our website and social media channels, developing creative content that drives growth, reach and engagement across channels
· Line managing a Digital Marketing Manager on the effective day to day delivery of website and social media activity; working with external agencies where appropriate
· Understanding what metrics to use as a measure of success, based on key objectives – and to report on these confidently
· Researching and evaluating the latest trends within the charity sector and using these to advance Baby Lifeline communications and marketing activity
· Advising and working with Baby Lifeline Training Ltd on relevant projects
As Head of Communications & Marketing, you will have:
· Experience in a similar communications or marketing role
· A keen eye for marketing design – experience creating social media assets is preferable
· Self-motivation and passion about the opportunities that can come from marketing, communications, and social media
· Strong written communication skills and copywriting capabilities
· Excellent interpersonal skills
· A degree in marketing and/or PR or equivalent is desirable
· Health/charity sector experience is desirable but not essential
Baby Lifeline is a unique national charity whose mission is to make care safer and better for every pregnant woman, pregnant person, and newborn baby
The client requests no contact from agencies or media sales.
Digital Marketing Manager
Baby Lifeline
Midlands/London (Possible Hybrid/remote)
About Us
Do you want to work for a dynamic charity that’s making a huge difference to the prevention of avoidable harm to mothers, birthing people, and babies, not only across the UK, but around the world?
We’re looking for a creative and proactive new team member who can provide us with the digital marketing expertise we need to raise our public profile and boost fundraising, while continuing to build relationships with key partners.
Our Digital Marketing Manager will be responsible for Baby Lifeline’s social media channels, planning and creating content for our website and driving engagement with the individuals and organisations we need to reach.
Key responsibilities:
· To take ownership of content published via Baby Lifeline’s website and shared via its social media channels
· To use social media and Baby Lifeline’s website to drive income through fundraising
· To engage with stakeholders through digital activity, building positive two-way relationships
· To be strongly aware of developments in digital marketing, putting forward suggestions for new ways to increase public awareness of our charity, reach our most influential stakeholders, and boost fundraising
· To produce monthly social media monitoring reports
· To support Head of Communications & Marketing with the wider delivery of Baby Lifeline’s Communications Strategy
Skills and experience:
· Extensive professional use of social media and online platforms
· Extensive professional use of CMS (e.g. WordPress)
· A passion for digital marketing and the ways it can be used to achieve organisational objectives
· Copywriting experience for online marketing and communications, with the ability to share examples of work that has successfully engaged a target audience and provoked action
· Strong attention to detail
· Experience of creating and/or managing marketing databases
· Experience of producing stakeholder newsletters (e.g. via MailChimp)
· Knowledge of PPC, SEO, Google Ads, and Google Analytics
· Knowledge of developments in marketing and communications in the UK charity sector
· Experience working within the UK charity sector preferred
· CIPR/CIM membership and/or accredited qualifications preferred
Baby Lifeline is a unique national charity whose mission is to make care safer and better for every pregnant woman, pregnant person, and newborn baby
The client requests no contact from agencies or media sales.
The Project Coordinator will work closely with our team of five Programme Managers to support with the day-to-day operations of the programme. You’ll enjoy supporting with a varied range of tasks and be able to quickly develop a rapport with a wide range of stakeholders. On one day you may be supporting with our volunteering training, writing case studies, or having support calls with the programme’s beneficiaries.
You will need to be based in London to meet our members and beneficiaries.
The salary is in line with our BITC job framework - minimum of £25,875 per annum up to £29,497 per annum - London office based.
Closing date: Sunday 5 May 2024 at midnight
Interviews in the w/c Monday 13 May 2024
The client requests no contact from agencies or media sales.
Job Title: Assistant Director - Communications and Content
Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations
Contract Type: Interim, 12 months Fixed Term Contract
Accountable to: Director of Communications, Policy, and Campaigns
Salary: £78,441per annum
Hours: 37.5 per week (pro-rata if part-time)
Leave: 30 days holiday per annum + Exceptional Benefits
Closing date: Sunday 5th May at 11:30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This interim role reports to the Director of Communications, Policy and Campaigns (CPC), alongside other Assistant Directors.
The CPC team drives Shelter's campaigns for social housing and renters' rights, supporting our services and income generation efforts.
You'll manage heads of important content and engagement teams, driving strategic direction and collaboration across functions.
About the Role
As Assistant Director Communications and Content, you'll lead Shelter's communication efforts, ensuring impact, reach and a coherent organisational voice.
You'll oversee media teams, drive cross-channel campaigns, and develop ambitious communication strategies. With your experience in matrix management and project/change management, you'll guide teams to achieve our strategic goals amidst organisational change.
About You
We're seeking candidates with extensive experience leading and managing media and communications teams, along with a track record of developing impactful cross-channel campaigns. Your ability to navigate complexity, build collaborative relationships, and drive strategic change will be crucial in this role.
How to Apply
Please reserve the following dates in your diary when you apply:
- An introduction Interview will take place Friday 10th of May virtually for approximately 30 minutes
- Panel Interviews will take place virtually on Monday 13th of May
Please ensure you have read the full Recruitment Pack before applying. Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the following 3 questions. Answers should not be more than 250 words in length.
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Can you elaborate on your experience leading and managing high-performing communication team/s? Please provide an example of a successful initiative or project you led, highlighting how you achieved strategic objectives.
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Can you provide an example of a time when you led a high-performing team/s through a period of significant change or transition? How did you approach managing both the strategic objectives and the team dynamics during this process?
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Please elaborate on your experience of leading external communications that deliver on values of anti-racism and inclusion - highlighting how you navigated challenges and supported team members to feel empowered to contribute.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect.
All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
At Make Votes Matter (MVM), our mission is to achieve real democracy via the necessary step of equal votes.
We lead the movement to introduce Proportional Representation (PR) to the House of Commons. We combine the power of people taking action from the grassroots up, with coordinated activity by a cross-party Alliance of politicians, public figures, parties and organisations to win PR in years, rather than decades.
About the role
As CEO, you'll support us through a new stage in our development. We're operating in a fluid political environment and so our new leader needs to be confident to work in a political setting while also having the skills and experience to run an organisation like ours.
You'll take ultimate responsibility for our campaign to achieve Proportional Representation in the House of Commons. You will:
- as leader of the campaign, be primarily responsible for building the popular and political momentum needed to secure this seismic reform;
- as leader of the organisation, be primarily responsible for defining and executing MVM’s strategy, while ensuring its good financial health and legal and regulatory compliance; and
- as leader to our staff and volunteer team, be primarily responsible for providing clarity of direction while ensuring the organisation maintains a collaborative, empowering and inspiring culture.
You will:
- lead the UK campaign for Proportional Representation;
- ensure MVM has a clear external brand, with consistent messages, effective and emotive arguments, and impactful use of evidence;
- be a spokesperson for the organisation on a variety of public platforms including national media and at key MVM events;
- create and strengthen relationships with key stakeholders;
- lead on development of MVM's post-election strategic plan;
- line manage and delegate responsibilities to staff, as appropriate;
- take ultimate responsibility for the good governance of MVM, including but not limited to the organisation’s financial health, legal compliance, and good standing with regulatory bodies;
- with support of relevant MVM staff, to ensure that the Board is supported in performing its governance role;
- support and comply with MVM’s policies active within the organisation pertinent to the role; and
- undertake other related duties as required to assist MVM in meeting its objectives.
About you
This job is for you if:
- you have a track-record as a successful leader in an organisation of comparable size, or equivalent managerial or director experience;
- you have political or campaigning experience, an understanding of the UK’s democracy sector and an ability to work in a non-partisan, cross-party way;
- you have experience of being a spokesperson on public platforms;
- you have a collaborative approach to team management and facilitating empowerment of staff;
- you have prior experience of good governance practices, financial planning and managing an operation to tight budgets;
- you are an experienced leader of people, able to ensure coherent and aligned activities across staff, governance and volunteer teams that support the overall objectives and enable high impact campaigns to be realised;
- you have excellent communication and influencing skills and the ability to convey a message with impact and inspire trust; being comfortable communicating with senior stakeholders, volunteers, staff and funders;
- you are a high achiever with an ambitious mindset; and
- you have a strong personal commitment to winning Proportional Representation.
Campaigning for Proportional Representation for the House of Commons
The right candidate will:
- raise the external profile of the diocese, which is a tremendously active, creative and rewarding place.
- ensure we have in place systems and a culture which enable us to communicate well with one another.
- resource, support and advise the Diocesan Bishop in his public interactions locally and nationally.
- manage media for the Diocese, co-ordinating responses to enquiries and acting as a spokesperson.
- inspire and empower colleagues by providing dynamic leadership and support that has Christian beliefs and values at its heart.
Closing Date: 5 May 2024
Ref 6622
In this Senior Technical Lead - Entrepreneurship role, you will use your deep expertise in innovative finance and enterprise development to lead and support the delivery of enterprise development programmes, both existing and upcoming, across various countries.
You will help shape SCUK's commercial strategies by providing strategic and commercial insights, guide existing initiatives, and sharing through best practice.
You will be instrumental to achieve the Innovation Hive's system change goals for entrepreneurship as a means to delivering impact, influencing not just the Save the Children movement, but also the broader NGO sector and beyond.
The Innovation Hive are a team focussed on achieving transformative, systemic, change for children, for our organisation, for our sector and beyond. To do this we run a corporate venturing function at SCUK backing innovation projects that will help us maximise the impact potential of existing and new resources, and increase funding directed towards Save the Children's mission. Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of or organisation to do this.
Key Accountabilities include:
Technical
- Use deep technical expertise and proven experience on innovative finance and delivering enterprise development programmes to lead on the delivery and/or support of existing (eg. 3 Ukraine, Kumwe Hub) and upcoming (eg Turkey, Nigeria, Ethiopia) Enterprise Development programmes to exit point.
- Use proven commercial experience to support the development and delivery of the strategy to explore SCUK's commercial opportunities such as shared value partnerships.
- Provide guidance and advice on existing SCUK commercial initiatives.
- Work on the development of a “best-practice” advisory service for SCUK to support Enterprise Development programmes for local contexts.
- Working collaboratively across SCUK, Save the Children International, LIFT Lab, Save the Children Global Ventures, Kumwe Hub and Country Offices and others to design and support the implementation of those projects.
- Lead all aspects of an end-to-end opportunity, including origination, due diligence, design, committee approval, go-to-market strategy and oversight of delivery.
- Contribute commercial acumen to project design, delivery and evaluation.
- Provide strategic and analytical insight through the generation of accurate and compelling reports and presentations, including for internal and external stakeholders.
Thought Leadership
- Achieve the Innovation Hive's system change goals for entrepreneurship, influencing not just the Save the Children movement, but also the broader NGO sector and beyond.
- Influence and engage senior leaders with gravitas to build high-level buy-in for and understanding of your work.
- Be an active leader in relevant community of practices (or creating those that not yet exist) that bring together stakeholders, including donors, investors, and beneficiaries, to drive the adoption of enterprise development and innovative finance mechanisms.
- Lead and build essential partnerships with organisations and industry experts to ensure the delivery of strategic projects. Including specifically in the impact finance and social enterprise space, confidently representing Save the Children at key external events and building our presence.
Learning and Organisational Development
- Responsible for bringing best practice into Save the Children – and embedding your technical knowledge and learning across the organisation, specifically regarding innovative finance and enterprise development, to build organisational capacity.
- Draft and preparation of proposals, pitch decks, and associated materials to engage diverse client groups (e.g. the Innovation Hive's Investment Committee and relevant board steering committees) to ensure the Hive's activities are communicated highly effectively and strategically.
About You
To be successful, it is important that you have the following skills and experience:
- Knowledge and proven multi-year experience on the strategic implementation and operationalization of Enterprise Development programmes.
- In-depth knowledge of current best practices in enterprise development and innovative finance, combined with established connections with industry experts and relevant networks, enabling the leveraging of these relationships for strategic advantage and collaborative opportunities.
- Demonstrated commercial expertise with a strong ability to guide and enhance commercial initiatives, leveraging a comprehensive understanding of market trends and business strategies to maximize impact and sustainability.
- Experience in senior leadership roles within a development, management consulting environment or equivalent.
- Significant experience with impact measurement, and management frameworks.
- An excellent stakeholder manager with demonstrated networking and influencing skills at all levels.
- Ability to adapt financial mechanisms to humanitarian and/or development contexts.
- Proven track record of project delivery.
- Creative and strategic in problem-solving, effectively involving multiple stakeholders with empathy and open-mindedness.
- Capable of handling complexity and uncertainty with a clear and organized thought process.
- Organized self-starter with an entrepreneurial mindset, eager to challenge the status quo.
- Quick at understanding new markets/products and passionate about impact, technology, and entrepreneurship, with a strong drive for personal and organizational growth.
- Focused on achieving targets aligned with organizational strategies and appreciative of the complexities in a global international organization.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Joint Public Issues Team Internships 2024-2025
X2 Internships: 12 month fixed-term contracts beginning September 2023, for Christians aged 21-30.
- Joint Public Issues Team Intern (Communications Support)
- Joint Public Issues Team Intern (Constituency Action Network Support)
Exciting Internship Opportunities with the Joint Public Issues Team (JPIT)
Are you passionate about driving meaningful change in the world? Do you want to explore the intersection of faith, policy, and politics? The Joint Public Issues Team (JPIT) is recruiting to two internship positions: one focused on Communications and the other on supporting local churches to build relationships with their MPs.
You would be working as part of a small ecumenical team on a diverse range of tasks and initiatives including communications, policy, campaigning and supporter engagement, contributing to the public advocacy and political engagement work of the Baptist, Methodist and United Reformed Churches.
About JPIT
JPIT is a partnership between the Baptist Union of Great Britain, the Methodist Church and the United Reformed Church, and the Church of Scotland is an associate partner. Its purpose is to help the Churches to work together for peace and justice through listening, learning, praying, speaking and acting on public policy issues. It is a team which brings together around ten staff from across the denominations. In recent years it has focused on issues around poverty, the economy, refugees and migration, the environment, peace and conflict, and politics.
The Internships
These internships provide opportunities to develop skills in campaigning, communications, research, and policy within a dynamic team environment. There will be opportunities for professional and personal learning and development to equip the intern for employment after their time on the internship. Whilst we are looking for some evidence of certain skills and experience, candidates will have the opportunity to develop the relevant skills during their time in the role.
The roles are based in the Methodist Connexional Team.
These are full-time, paid posts for 12 months. They are aimed at young Christians who may have recently graduated, and are starting their career in an area such as politics, campaigning, policy or church engagement.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you require reasonable adjustments at any stage of the recruitment process, please contact us. Contact details are on our website.
For more information about JPIT, visit www. jpit. uk. Join us in our mission to create a more just and peaceful world.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Brain Tumour Research is looking for a Supporter Care Administrator to provide support, and to help our donors and supporters fundraise, in turn building connections to ensure a lifetime relationship between the charity and individual.
Supporter Care Administrator
Location: Head Office, Milton Keynes
Salary: Circa £23,000 per annum
Hours: Monday to Friday, Full Time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As Supporter Care Administrator, you will be a key part of the thanking process, writing letters to donors and supporters as well as providing help with fundraising. The purpose of this is to build a lifetime relationship with our supporters, from start to finish and beyond.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience of working with members of the public and/or volunteers
- Excellent written and communication skills
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 28th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Administration, Support Care, Support Care Administrator, Supporter Care Assistant, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator.
No agencies please.
Harris Hill is excited to be working with a London based literacy charity to assit them in finding an interim Marketing Executive within their Media and Communications team.
This role is covering a leaver and recruitment period, so will need to remain flexible in its term. However, a permanent opening will be available. This is a hybrid role with 3 days in the office and 2 from home.
The main focus of this role is to grow awareness and membership for the charity. You will implement their media communications strategy, manage their magazine, identify and place press stories a grow and engage with audiences.
To be considered, you will need the have experience in the following:
Demonstrable media engagement experience, preferably from an arts/cultural, membership or charity organisation
Demonstrable experience of working with press contacts
Demonstrable experience of helping to write and place stories in the press
Experience of writing engaging and clear copy for print and digital platforms
Experience of working with internal and external stakeholders
Experience of email marketing, especially newsletters
If you would like to know more, please apply for more details.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Overview
We are seeking a dynamic, organised, and energised individual to join our team as the Executive Assistant to the Executive Director. This role will involve providing comprehensive support to the Executive Director. The successful candidate will play a crucial role in ensuring efficient management of time, priorities, correspondence, meetings, and communications.
About You
The ideal candidate will have:
· Previous experience in a similar role, ideally within the charity sector.
· High-level administrative, executive, organisational, and project management experience.
· Ability to operate independently in a fast-paced and complex environment
· Excellent interpersonal, written, and verbal communication skills.
· Reliability and excellent organisational abilities.
· Flexibility with a practical "can-do" attitude.
Key Responsibilities
· Manage the Executive Director’s diary, including scheduling meetings, coordinating with
colleagues to align diaries, and prioritising tasks in line with strategic priorities.
· Represent the Executive Director and OIN by greeting visitors, handling phone calls, and
managing communications with internal and external stakeholders.
· Manage key reporting processes, including receiving, approving, distributing reports, and
filing them accurately.
· Attend and minute meetings, both internal and external.
· Support the Executive Director in producing high-quality materials such as presentations,
documents, and reports, liaising with external agencies when necessary.
· Coordinate travel arrangements and accommodations for the Executive Director.
· Manage expenses and financial records for the Executive Director.
· Assist in the preparation of proposals, applications, and reports, providing administrative
support as needed.
· Support the Executive Director in maintaining relationships with donors, partners, and
stakeholders..
· Conduct research and gather information on relevant topics as requested.
· Facilitate internal communications within the organisation, including disseminating
information, coordinating team meetings, and maintaining communication channels.
· Handle sensitive and confidential information with discretion and professionalism,
maintaining confidentiality at all times.
· Undertake any other duties as assigned by the Executive Director or senior management
team.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis Centre Coordinator – Part Time
Reference: 196
Responsible to: Crisis Centre Team Leader
Based: Hemel Hempstead Crisis Centre
Salary: £24,928 - £26,250 per annum, FTE
Contract: Permanent
Hours: 30 hours per week (Part Time) Covering a shift pattern of Earlies, Lates and Nights across 7 days.
We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7
About the Service
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
About the Role
Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred.
Key Responsibilities
- Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone.
- Draw upon own lived experience as appropriate to inform the delivery of person centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
- Arranging transport for service users to facilitate access to services as needed.
- You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 5th May 2024
Interviews shall take place week commencing 6th May 2024
Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
The Waterways Ombudsman Scheme is in place to ensure the independent handling of complaints made against the Canal & River Trust and other navigation authorities. The Waterways Ombudsman is appointed by the Waterways Ombudsman Committee who oversee the working of the Scheme and the remuneration of the Ombudsman on an independent basis. The Waterways Ombudsman is a certified Alternative Dispute Resolution entity and a full voting member of the Ombudsman Association.
The Waterways Ombudsman Committee is recruiting for a new Waterways Ombudsman. We are aiming for a July 2024 start date.
Waterways Ombudsman
Working part-time and in a location of your choosing, you will take responsibility for all aspects of the ombudsman scheme. This includes handling complaints from initial enquiry through to resolution, as well as managing relationships with, the Committee, and the Canal & River Trust and other navigation authorities, waterway organisations and the media. You will also be responsible for administrative elements of the scheme, such as managing the website and preparing the annual report. The job involves working flexibly around four to five days over a month at a rate of £600 per day, which is paid through the independent Waterways Ombudsman Committee.
We’re looking for someone with a solid understanding of how public or private sector ombudsman schemes work. If you haven’t gained direct experience within one already, then you will certainly have worked at a senior level within a legal environment, dispute resolution system or similar. Sound judgment and integrity are important, as are strong analytical, problem-solving and negotiating skills. You must also be able to work alone and in a highly autonomous way.
For more information about the role and the scheme please visit the Waterways Ombudsman website.
First and second stage virtual interviews will be held by the Waterways Ombudsman Committee from mid to late May with a view to final appointment
The client requests no contact from agencies or media sales.
Closing Date: 5 May 2024
Ref 6707
Save the Children UK has an exciting opportunity for a collaborative and enthusiastic individual with extensive Policy & Advocacy Adviser experience to join us as our Senior Health Officer: Knowledge Management and Communication where you will work within the Health Policy, Advocacy and Research Team.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Senior Health Officer: Knowledge Management and Communication, you will be responsible for the knowledge management and MEAL functions for the health team. This will include collection, collation and dissemination of learning and evidence from across key country and donor markets. You will also be responsible for the dissemination and communication through various platforms, social media outlets. Within this role you will play a key role in highlighting both internally and externally the health team's achievements and keep the Movement updated on the impact they have had both in the UK and globally, while also reporting on all active grants and partnerships. You will get to work closely with all technical advisors and play an important role in the production of the team's publications as well as in organising policy advocacy events at the UK parliamentary and global levels.
In this role, you will:
- Lead on the learning, reporting and communications for the health team, including on the various advocacy projects, grants and workstreams.
- Play a leading role in editing the health team's reports and policy briefing documents, including any research, fact-checking or writing that is required.
- Lead on updating and maintaining the health team's web pages. While maintaining brand requirements.
- Deliver high-quality editorial content for a wide range of planned key corporate communications, in line with the organisation's priorities and brand, implementing Save the Children's editorial style and standards.
- Ensure health team develop quality materials, blogs and thought pieces, while implementing our brand positioning, communications guidelines, and house style.
About you
To be successful, it is important that you have:
- Demonstrable experience of high-quality health policy advocacy work, including writing and editorial skills.
- Experience of working with a range of partners to engage key policy stakeholders.
- Ability to write compelling, imaginative copy tailored for different audiences, explain complex issues in accessible and motivating language.
- Ability to research, absorb and retain information accurately and to lead publication projects where necessary.
- Experience of writing for the internet and other digital outlets. Understanding of basic web processes and ability to perform basic alterations to our website where necessary or liaise with developers to progress these.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About the role
The Exchange is seeking an experienced, talented and driven Venue Hire Manager to maximise venue hire income for The Exchange with responsibility for all aspects of hire events.
Situated in the Thames-side town of Erith, The Exchange is dedicated to creating opportunities for people to come together and celebrate life, craft, and community. Ideally located on the border of London and Kent, The Exchange is a perfect venue to attract guests, offering them something unique and memorable in intimate and unique surroundings. This includes the newly renovated “Exchange Town Square” and the beautiful garden designed by award-winning garden designer Sarah Price.
Our aspiration is to develop a craft focused venue hire programme, where every detail has been carefully thought through, leading to unique and inspirational experiences – this will be the role of the new Venue Hire Manager.
Principle Duties:
- Venue Hire Management: Lead for all hire enquiries and bookings from initial conversations through to event delivery and after-care.
- Sales and Business Development: Proactively drive venue hire sales, convert enquiries, and reach budgeted targets, working to develop opportunities with current, returning, and prospective clients. To be conversant with the wider sector, benchmarking against competitor spaces, engaged with external networks and leading on venue hire promotion and marketing opportunities.
- Administration: lead and maintain all enquiries and bookings, communication with internal colleagues to optimise event delivery before, during and after, and develop and maintain accurate monitoring and evaluation reporting.
- Customer Service: provide exceptional service to all event hirers and suppliers with a professional, efficient, and welcoming attitude.
Responsibilities:
- Proactively research and reach-out to new business hire opportunities, exploring new creative opportunities to optimise use of the building and garden, regularly benchmarking The Exchange pricing and proposition.
- Promoting the location through a variety of marketing channels such as social media.
- Responsibility for all venue hires from enquiry to bookings to on-the-day and after care. This includes supervision and scheduling of duty managers, tending to any incidents or queries, liaising with catering services and supervising their requirements and logistics, building security.
- Negotiate and agree venue hire events including final contracts, invoicing, and scheduling.
- Ensure excellent communication with all colleagues to ensure smooth event procedures and positive client outcomes, including cleaning and organising the venue and facilities pre and post event.
- Develop and maintain systems for monitoring, analysis, and evaluation of hire events in context of budget targets and for improving customer service and repeat business.
- Establish best practice procedures and protocol for wide range of clients e.g. private, corporate, charity.
- Develop excellent supplier relationships e.g. event planners, caterers, local companies – to build and promote opportunities to hire spaces and develop a beneficial ‘approved suppliers’ list.
- Operating within rigorous H&S and security frameworks, including taking responsibility for opening and locking up, final building checks.
Personal specification:
Essential:
- Experience of developing pro-active sales leads, and up-selling additional opportunities utilising knowledge of marketing channels and techniques.
- Evidence of excellent customer service and experience of dealing with challenging and complex events.
- Motivated with an eye for detail and a desire to achieve high standards.
- Sound knowledge of security and safety measures and risk management strategies.
- Confident, calm approach to working within a high-pressured, busy environment balancing multiple demands.
- Excellent communication, listening, diplomacy and problem-solving skills.
- Evidence of positive and effective working with inter-departmental teams to achieve shared objectives.
- High level of written and verbal English communication skills.
- Strong negotiation skills both financial and verbal.
- Highly organised with initiative and strong time management efficiency.
- Ability to work flexible hours dependent on events bookings and the needs of the operation.
- The right to live and work in the United Kingdom.
Desirable:
- Working in an arts and culture / community / heritage venue environment.
Deadline for applications: Sunday 05 May
Interviews scheduled for: Wednesday 08 May
Our mission is to reinvigorate the Old Library in Erith as a community-built space and create a centre for craft, opportunity and local growth.
The client requests no contact from agencies or media sales.