Jobs

Pet neglect and abandonment is reaching record levels. Bath Cats and Dogs Home is on the frontline every day, fighting for the welfare of the most in-need cats and dogs.

As the challenge grows, we are rising to meet it. We’re looking for someone with ambition and insight to lead our income generation strategy.

You will have the experience necessary to set and meet targets with confidence, inspiring your team to reach new heights.

As a senior leader, your strategic mindset, focus, and enthusiasm will foster a strong fundraising culture throughout the charity.

It’s an exciting time to join our team, with many opportunities to expand our work and increase its impact. If you’re the person to help us achieve that, please consider applying.

You’ll find that we’re a kind and dedicated team, who are all committed to transforming the lives of the animals that come into our care.
 

Are you passionate about human rights and committed to ending ‘honour’-based abuse (HBA) and harmful practices? We are seeking a Direct Intervention Team Manager to lead our frontline service, supporting those at risk and driving change across communities.

The Role

This is a rewarding leadership role where you will:

• Lead and support the Direct Intervention team to deliver safeguarding and advocacy services
• Manage referrals, complex cases, and ensure person-centred support
• Build and maintain partnerships with agencies and professionals
• Contribute to organisational development, fundraising, and strategy
• Ensure safeguarding, risk management, and service standards are upheld

About You

We’re looking for someone with:

• Experience managing frontline safeguarding or domestic abuse services
• Knowledge of working across diverse communities, particularly those where HBA and harmful practices are more prevalent
• Experience in leading, mentoring and supporting staff and volunteers
• Experience in service development, project management, and budgeting
• Commitment to Savera UK’s values of respect, inclusion, compassion, innovation, and ambition

What We Offer

• 28 days annual leave (plus bank holidays)
• Wellbeing support and external supervision
• Ongoing training and development opportunities
• Employer pension contribution (3%)
• Starting salary within the range will be determined based on experience, internal equity, and available budget

Equality & Occupational Requirement

This role is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the work and needs of our service users.

We are seeking an enthusiastic person to be part of a small, busy Marketing and Communications Team that covers all areas of the charity’s work in education, residential services and community services. The post holder will take responsibility for the delivery of a wide range of marketing and communications activities to promote QAC’s brand.  As the largest service area a lot of the marketing department’s day to day work will be focused on Queen Alexandra College. This role also requires deputisation for the Marketing and Communications Manager in their absence.

Hours: 37 hours per week
Contract: 52 weeks
Annual Leave: 7.2 weeks, including Bank Holidays

Due to the nature of the role, the successful candidate must have a full current driving licence.

Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications. Early application is advised. 

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has just gone through an exciting rebrand, dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential. 

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high. 

Joining our supportive team, you will have the opportunity to:
 
·      Work closely with students with SEN to achieve their goals
·      Make a difference to the educational experience of young people
·      Be a voice for students and staff in specialist education
·      Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
·      Develop your own skills, aspirations and progress your career.

Our benefits include;
Academic Year 2024/25

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF) 
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
•  Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. 
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

We look forward to receiving your application and knowing more about your qualifications, skills,
personal qualities and experience that you would bring to the role and to QAC. Please take time to
review the job description above.

Senior Policy and Campaigns Adviser

London

£37,734 – £41,000

Minimum 6 days a month in the London office, anchor day in the office every Wednesday

Working hours – Full Time (35 hours a week) - 

Start date – January 2026

The Royal College of Physicians (RCP) is recruiting a Senior Policy and Campaigns Adviser to join its policy and campaigns team in the new year.

This is an exciting opportunity to join the RCP as the organisation seeks to finalise and implement its new strategy.

The RCP represents around 40,000 members and fellows in the UK and internationally. Our members and fellows work across over 30 medical specialties such as cardiology, neurology, infectious diseases, geriatric and respiratory and acute internal medicine -working in hospital and community settings.

With the 10 Year Health Plan outlining three shifts for health policy in England, the senior policy and campaigns adviser will play a critical role in developing policy positions rooted in physician experience so we can effectively influence the national agenda. You will develop and deliver policy work on a range of high-profile topics such as the NHS workforce – including issues facing early career doctors – health inequalities, digital and AI and clinical research.

You’ll need a sharp eye for detail and be able to quickly and accurately interpret and communicate complex information. You will have experience of analysing policy developments in the external landscape and making recommendations for how to evolve and progress policy positioning in response. You will be as comfortable speaking to officials and other stakeholders as you are writing policy reports, consultation submissions and briefings.

You will brief the president, senior officers and senior staff and play an active role in engaging external stakeholders in NHS systems and the wider sector. You will provide lead support to an RCP advisory group, working closely with the chair to set and deliver a workplan.

The policy and campaigns team – and the wider communications, policy and research directorate – is a fast paced, collaborative and innovative environment. You will help us shape our objectives and continuously improve how we work.

Responsibilities

• Developing and delivering policy work across a range of topics within the RCP’s policy portfolio.
• Delivering robust horizon scanning and policy monitoring to proactively identify key issues and opportunities to evolve our policy positioning and further our aims.
• Developing proactive and reactive policy positions on high-profile issues relating to the RCP’s work, working in partnership with senior officers, RCP members, communications colleagues and other staff and organisations as appropriate.
• Working flexibly and proactively, undertaking a range of work such as writing briefings, policy positions, reports, committee papers, consultation responses.
• Supporting senior officers and staff in stakeholder meetings, including researching and drafting briefings and yourself representing the RCP at meetings and events.
• Building and owning relationships with sector stakeholders, NHS systems and other organisations relevant to the RCP’s policy and campaigns aims.
• Contributing policy advice to the media team to underpin media releases, comments, statements and opinion pieces.
• Supporting RCP committees and advisory groups to develop and deliver policy work.
• Any other duties commensurate with your post, including deputising for the Head of policy and campaigns and other staff as required.

Experience

You will

• have a strong background in policy development and effective influencing, with a demonstrable understanding of the policy development process and how to influence national and/or arms-length body policy processes.
• be able to quickly and accurately analyse and interpret complex information to aid understanding and decision making.
• have excellent writing skills and strong experience of producing briefings, consultation responses and other communications on behalf of an organisation.
• have experience of successfully managing competing views, priorities and interests to achieve your aims.
• be able to quickly develop positive and effective working relationships with a diverse range of people, including those in senior positions.
• be able to act on your own initiative to develop new work, proposing reasonable and realistic solutions.
• understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering influencing work.

Closing date: 05 October 2025

Interviewing date: 21 October 2025

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. 

Lead a Community-Focused Charity as General Manager - Winchester

Location: Winchester
Salary: £35,000-£40,000 (depending on experience)
Hours: Full-time (Monday-Friday, 8:30am-4:30pm)
Contract: Permanent
Reporting to: Chair of the Board of Trustees

We are proud to be working in partnership with a long-established, impactful charity based in one of Winchester's most underserved communities. This organisation has been a vital lifeline for children, families, and vulnerable individuals since the early 1990s, offering a wide range of services that promote wellbeing, inclusion, and personal development.

From a well-regarded nursery and welcoming café to a soft play area and essential food support services, this charity is a vibrant hub of hope and transformation.

About the Role

As General Manager, you'll lead the day-to-day operations of the centre, driving strategic growth and ensuring services continue to meet the evolving needs of the local community. You'll work closely with a passionate team of staff, volunteers, and Trustees to deliver the charity's mission with energy, creativity, and compassion.

Key Responsibilities

• Lead the implementation of the Business and Strategic Plans
• Secure sustainable funding and manage budgets
• Inspire and support dedicated staff and volunteer teams
• Develop inclusive programmes based on local needs
• Build strategic partnerships and represent the charity externally
• Oversee governance, compliance, and communications

About You

We're looking for a visionary leader who's community-focused, values-driven, and ready to roll up their sleeves. You'll bring:

• Proven leadership experience
• Strong financial and strategic planning skills
• A track record in income generation and grant success
• Excellent communication and interpersonal abilities
• An understanding of charity operations and governance (desirable)

Why Apply?

• Be part of a mission-driven team making real impact
• Enjoy employee discounts and free on-site parking
• Benefit from a government-approved pension scheme
• Work in a supportive, inclusive environment
• Lead a charity that's open, non-judgemental, and truly community-first

This is a hands-on, in-person role based in Winchester, with occasional evening and weekend commitments (time off in lieu provided).

An enhanced DBS check will be required.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Outreach Worker – Wandsworth (3-month FTC)
Salary: £30,374 | Hours: Full time, 37.5 hrs, Mon–Fri (including early mornings and late nights) | Location: Wandsworth | Driving licence required

We’re looking for a dedicated Outreach Worker to join a passionate London-based charity supporting people experiencing homelessness on a 3-month fixed-term contract. This is a hands-on role, helping single adults who are rough sleeping to access accommodation, support services, and the tools they need to move towards independence.

About the charity
Our client has been supporting people experiencing homelessness across London for over 35 years. They provide more than housing, recognising that homelessness is often linked with complex social, health, and financial challenges. Their focus is on helping people rebuild their lives and achieve sustainable change.

The role
As an Outreach Worker, you’ll be a consistent and supportive point of contact for clients. You’ll conduct outreach shifts to engage rough sleepers, assess their needs, and help them access accommodation and support services. You’ll also assist with finances, benefits, and other practical matters, always aiming to empower clients to take positive steps forward.

Key responsibilities

• Deliver high-quality outreach services, maintaining accurate records and following organisational procedures.

• Identify and engage rough sleepers, verify needs, and make appropriate referrals.

• Work with clients to secure accommodation and access support services, including for substance use, mental health, and financial issues.

• Conduct assessments, risk management, and support planning for clients with complex needs.

• Build positive relationships with clients to reduce isolation and support long-term change.

Skills & experience

• Experience in homelessness, social care, or a related sector.

• Strong problem-solving skills and a solution-focused approach.

• Knowledge of relevant support pathways, safeguarding, and GDPR.

• Emotional resilience to work with challenging behaviours.

• Confident IT skills for accurate record-keeping on systems such as CHAIN and Inform.

• Commitment to learning and continuous improvement.

Values
The organisation values collaboration, respect, determination, aspiration, and innovation. They are committed to providing inclusive services and welcome applicants from all backgrounds.

If you’re motivated by making a tangible difference in people’s lives and have the skills and resilience to engage with vulnerable adults, we’d love to hear from you.

Business Support Officer

Location: Home Based

Department: Business support

Salary: £16,800

Hours: 21 hours / 3 days per week

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. To support this growth, we are recruiting for a part time Business Support Officer to help provide administrative support to our growing team of staff and volunteers.

Working closely with colleagues across the charity, your responsibilities will include supporting our Resources Manager to ensure that our operational teams have access to all the learning resources they need, providing administrative support to our operational and volunteer management teams, and helping to keep our internal systems up to date.

It is essential that you have strong organisational skills, excellent attention to detail, good communication abilities, and a proactive attitude towards assisting with diverse administrative tasks. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. Underpinning this will be the ability to build relationships, and personal qualities that include persistence, determination and a problem-solving approach. We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require very occasional travel around the UK including overnight stays. This role is 3 days per week (21 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 18 days holiday (30 days FTE) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

The closing date for this role is Friday 17th October at 5pm.

Interviews which will be held online, are planned for the week commencing Monday 3rd November 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 155

Research Advisor
£34,890 (£58,150 FTE) per annum
Part time, 21 hours per week 
Permanent contract
London based contract with the option of hybrid working in the office and from home.

Are you passionate about research? Have you helped others develop and use research skills? If you are a physiotherapist with a desire to support others to develop research capability and capacity and to support dissemination of evidence to physiotherapists across the UK, we would like to hear from you.

In this role you will have key responsibilities to grow research capability and capacity across our membership, develop and lead projects to create accessible evidence summaries, and work collaboratively to ensure that the research pillar of practice is a core component of physiotherapy practice. You will develop opportunities for members to engage with the evidence for physiotherapy, and support them to develop crucial skills in developing and using evidence to support practice and influence those around them; whether that is patients, clinicians or commissioners. 

You will have strong skills in evidence synthesis and will have experience in developing the research literacy, skills, confidence and capacity of people around you. You will have a good knowledge of research methodologies and will be able to impart this knowledge to others and be confident to provide advice and support to others. To support this, you will need to have strong networking, communication, and collaboration/team working skills. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. 

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. 

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). 

For further information and details of how to apply, please visit our website via the link.

CVs will not be accepted.  

Closing date: 10am, 1st October 2025.
Interview date: From 15th October 2025.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. 

NO AGENCIES 

ID: 1580 FOOD Club Assistant and Driver, Family Action FOOD Clubs

Service: FOOD CLUBS

Salary: £27,320 FTE per annum, inclusive of Inner London Weighting £10,928.00 pro-rata per annum, inclusive of Inner London Weighting)

Location: Greenwich.

Hours: 14.8 hours/week (Thursday 9-5pm, Friday 9-5pm)

Contract: Fixed term till 31 March 2026, with possibility of extension.

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

FOOD Club Assistant and Driver will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families

You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.

Main Responsibilities:

Our FOOD (Food On Our Doorstep) programme aims to: provide regular access to a sustainable supply of food to people at risk of food insecurity; encourage families to access local support services and be signposted to other agencies; increase disposable income for local families to improve life chances and wellbeing; reduce the amount of food being sent to landfill in the UK by utilising surplus food.

Key tasks and responsibilities:

1. Supporting all aspects of the day-to-day running of the programme to ensure the clubs have high standards of service delivery.

2. Supporting the FOOD Club Coordinator to carry out regular compliance checks to ensure the quality and safety of the service, in order to protect service users and Family Action.

3. Ensuring all aspects of the role are carried out in line with food safety/hygiene standards.

4. Ensure volunteers are using up-to-date allergies forms to prevent any risk to service users.

5. Support the FOOD Club Coordinator with financial checks, stock control, recruitment, induction and training of volunteers.

6. Recording accurate data to enable the FOOD Club Coordinator to report on KPIs, including uptake of the scheme, service user income, and the positive financial impact on families.

7. Encourage regular attendance at FOOD Clubs to ensure income is maintained and to prevent food wastage.

8. Provide regular feedback to the FOOD Club Coordinator on the quality of food and resources from suppliers.

Main Requirements (for details check the job description and person specification):

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced level.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata.

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Monday 6th October 2025 at 23:59

· To learn more about Family Action: Careers

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sylvia Barnes (full email address on advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The Organisation

A leading UK charity with an annual income of over £100 million. The organisation delivers high-impact work across the country and is committed to financial integrity and best practice.

The Job

• Job Title: Part-Time Tax Manager
• Location: London with flexible hybrid working once per week, fortnight, or potentially less
• Hours: 21 hours/week (0.6 FTE)
• Salary: £68,000 FTE (£40,800 actual)
• Benefits: 9% employer pension contribution (1.5% employee)

This newly created role, reporting to the Finance Director, will lead on all tax matters across the group. Responsibilities include managing Corporation Tax, VAT, Gift Aid, PAYE, and HMRC relationships; identifying tax efficiencies; supporting audits; and advising on tax implications of strategic decisions. You'll work closely with internal teams and external advisers to ensure compliance and optimise tax outcomes.

The Person

We're looking for an experienced tax professional, ideally CTA-qualified, though qualified accountants with strong tax experience (including VAT) are welcome. Charity sector experience is highly desirable but not essential. You'll be confident advising non-finance colleagues, proactive in managing risk, and comfortable working independently in a part-time capacity.

What's in It for You?

• Strategic, high-impact role in a respected national charity
• Flexible hybrid working (office attendance once per fortnight or less)
• Competitive salary and pension
• Opportunity to shape tax strategy and contribute to meaningful work

Please apply now to be considered. Applications will be considered as they come through.

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About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Proven record of good quality debt advice
• Provided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear communication skills and a strong command of the English language, oral and written
• Ability to communicate with internal and external stakeholders
• Advocacy skills
• Ability to remain non-judgmental
• Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability to work as part of a team and be open to receiving feedback and learning from others
• Ability to give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability to think outside the box and be open to new challenges

Commitment:

• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Our Room is a collective, creative space for male, trans and non-binary sex workers. We are an arts and social care charity where creativity is at the heart of all we do. Through playfulness, challenge and creative adventures, we offer people a safe and welcoming space in which to try new things and become inspired.

Our artistic work is underpinned by practical support and advocacy, working with people on interconnected issues such as: housing, substance use, LGBTQIA+ rights, education & training, volunteering and money management.
To achieve all of this, we have a passionate and dedicated multidisciplinary team who are motivated by working collaboratively, openly and creatively. We consider the environmental impact of our work and aim to support and strengthen the sectors we work with by sharing our knowledge, experiences and ideas.

We are recruiting for the post of Support Worker. Based in central Manchester reporting to the Housing, Homelessness & Advocacy Lead, the successful candidate will work specifically with male, trans and non-binary sex workers. The candidate will work as part of a multi-disciplinary team to provide casework support for people with a range of multiple and complex needs including homelessness, sexual health, mental health and substance use, and to support delivery of our creative provision including weekly creative sessions and creative projects. The successful candidate will have the opportunity to specialise and take a leading role developing an element of Support and Advocacy, such as outreach, sexual health or mental health.

We actively encourage applications from people with lived experience of sex work. Our Room strives to be an equal opportunities employer and celebrates diversity. We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ people and other disadvantaged groups.

How to Apply
To apply please email a CV and Covering Letter (both maximum 2 pages) which details clearly how you meet the Job Specification . Interviews will be held on Wednesday the 15th October 2025.

The Kirkwood help to improve the quality of life for local people against all the odds. When time is short, they help everyone in their care to live well and make the most of every single day. By making the complex simple and focusing on what truly matters, they support families and loved ones to live on - and live well. They are The Kirkwood, and they Support Life.

The Kirkwood Movement is a community of people from across Kirklees and beyond who believe that anyone affected by a life-limiting illness deserves to live the best possible quality of life, for however long they have.

From the moment a patient receives a diagnosis, specialist palliative care is provided every step of the way - whether in the In-Patient Unit and Support & Therapy Centre in Huddersfield, or in patients’ own homes across Kirklees.

We are thrilled to be working with The Kirkwood to recruit their new Head of Fundraising – a pivotal role that will enable them to reach more people by growing and strengthening sustainable income streams to continue their vital services.

Would you like to utilise your fundraising expertise and lead a passionate, ambitious team? If so, we would love to hear from you.

The Role

As Head of Fundraising, you will collaborate closely with the Director of Fundraising and Marketing to develop and deliver The Kirkwood’s new fundraising strategy.

This is a senior, strategic role, working in close partnership with the Business Development Manager, Head of Retail, and Media & Marketing teams.

Key responsibilities include:

• Leading, supporting and motivating an energetic, passionate and high-performing fundraising team, including Community, Events, In Memory and Individual Giving.
• Identifying and developing new opportunities, producing business cases, and delivering pilot activity to sustainably grow the fundraising portfolio.
• Setting, monitoring, analysing and reporting on budgets, and on financial and non-financial performance.
• Upholding the ethos and values of The Kirkwood, and ensuring compliance with policies, procedures and regulations.

The Person

We are looking for an inspiring leader with significant senior management experience, ideally gained within the charity or voluntary sector. You will have strong knowledge of the charity fundraising landscape, along with relevant legal and regulatory frameworks.

You will be a compassionate and natural leader, able to inspire your team in delivering the new fundraising strategy. A positive, collaborative and passionate professional, you will have the skills to engage stakeholders and work as part of a leadership group.

You should be a strategic, long-term thinker with proven ability to develop and implement organisational and departmental strategy. You must also demonstrate experience in:

• Developing, monitoring, presenting and evaluating budgets, KPIs and business cases.
• Designing and delivering supporter journeys to improve donor retention and engagement.

If you thrive in a fast-paced environment, enjoy rising to challenges, and can manage competing demands while delivering results, we would love to hear from you.

Why The Kirkwood?

The Kirkwood is not just a building, an In-Patient Unit, or a place of care. It is a movement of people united by the belief that everyone affected by a life-limiting illness deserves the very best care - care that improves quality of life, for however long that may be.

Together, they support those in their care to live well and make the most of every single day. The Kirkwood Movement is united behind one common purpose: to Support Life.

The Kirkwood has around 250 dedicated employees in both full and part-time roles, and is fortunate to have the support of over 800 committed volunteers. The team live and work by their values:

• Respectful and Inclusive
• Passionate and Determined
• Open and Honest
• Kind and Compassionate
• Forward-thinking 
• Striving for Quality and Excellence

Benefits include:

• Free on-site parking (where available)
• High-quality, low-cost meals
• Complementary therapies
• Stakeholder pension scheme (NHS pension transferable for current members)
• Hospice contributory scheme, including death in service benefits
• Access to occupational health services
• Childcare voucher scheme
• Employee Assistance Programme (for employees and immediate family)
• Enhanced sick pay
• Enhanced carers’ leave
• Discounted health cash plans

If you would like more information, or to apply for this role we would love to hear from you please contact us. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie, Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This role leads our individual giving fundraising through newsletters, community and events, legacy and in memory, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to retain and increase life time value of our supporter base and amplify positive narratives about refugees.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 26 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.