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Department: Client Services
Contract type: Full time - Hybrid office and working from home
Contract hours: 37.5 hours per week (Monday to Friday)
Reports to: Client Services Director
Line reports: None
Salary: £29,000
About You:
The Client Services team is looking for an account executive to build and manage relationships with clients and help them to deliver exceptional supporter-led fundraising. You will be an experienced account executive or account manager working with outsourced business processes for a minimum of 2 years.
You will need to have strong organisation and communication skills, experience of managing workflows, and a high level of emotional intelligence. You’ll also need an eye for detail; be able to meet deadlines; have excellent written skills; and be a great communicator and able to form relationships with staff and clients. It’ll help if you’re technically savvy and able to keep on top of our clients’ needs.
The Role:
Return Fundraising was founded in 2015 with a clear mission: to bring together professional charity and agency fundraisers to improve the voice of telephone fundraising. We’ve been growing ever since: pioneering supporter-led fundraising with genuine conversations and long-term relationships.
Now, with new products gaining momentum and the business attracting new clients, we are again planning to expand our team, and are looking for the very best to jump aboard. The Client Services team is looking for an account executive to build and manage relationships with clients and help them to deliver exceptional supporter-led fundraising.
Main responsibilities:
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Develop strong relationships with clients and proactively keep in regular contact, particularly by phone and in person
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Reporting to clients on the performance of their campaign and being a point of contact for clients during their campaigns
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Liaising between the client, the client services director and the operations team
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Work with your line manager to deliver client projects on time and on budget and with the exceptional supporter-led fundraising that Return Fundraising is known
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Use our project management system to manage workflow, including schedules for your projects, keeping them updated and making sure everything is on track.
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Support the management team with scoping, costing and estimating projects
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Help grow the business by identifying new opportunities; speaking to potential clients, organising introduction meetings, and working with your line manager to research clients, develop ideas and prepare proposals
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Administrative support to the team, including preparing minutes and agendas, campaign review documents and other administrative tasks
Skills and Experience
Essential:
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At least 2 years’ experience of working as an account manager or executive
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Ability to be organised and keep on top of deadlines
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Develop strong relationships with clients and proactively keep in regular contact, particularly by phone and in person
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Ability to be flexible; respond positively to change
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Work effectively under pressure and deal with conflicting priorities
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Excellent communication skills
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Experience of managing small projects
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Self starter who takes responsibility for their own work and actions.
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Provides evidence of effective IT skills
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Attention to detail to enable production of high quality documentation such as minutes, agendas and proposals.
Desirable:
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Educated to degree level
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Experience of telephone handling, with a confident and friendly telephone manner
Basic understanding of fundraising and/or marketing
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Demonstrable experience of negotiating with clients and colleagues about the details of campaigns
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Clear understanding of data flow processes and how to manage CRM systems
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Experience of professional charity fundraising
Measures of Success:
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Campaign KPIs
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Client feedback
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Internal feedback
Key Relationships:
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Client Services Director
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Operations Manager
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Data Manager
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Fundraising Manager
Our Offer:
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Annual salary of £29,000
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Full time permanent contract of 37.5 hours per week Monday to Friday
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Hybrid working with flexible working from home and office days
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25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days
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Laptop, plus home working equipment including chair, desk and monitor
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Pension contribution of 3%
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Perks scheme with discounts on major retailers
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A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
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An environment that champions growth of its employees
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Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects
Are you a talented Financial Accountant who can make an impact?
You will make a real difference by being part of the finance team responsible for a £6m charity supporting end-of-life care.
Hybrid role: Flexible working with core hours (10am-4pm) and at least 2 days in the office.
Competitive salary: £40000-£55000 per annum (12-month contract).
Financial Accountant Key Responsibilities are to:
- Prepare monthly management accounts and reports with budget commentary.
- Manage cash flow and support year-end audits.
- Utilize Xero and Excel (including formulas and pivot tables).
- Identify and propose improvements to streamline finance processes.
- Assist in preparation of year end accounts and prepare for audit.
- Balance sheet accounts - simple intercompany BS reconciliation:
- Maintain accurate intercompany accounts: Ensure seamless reconciliation between the two charities' balance sheets within Xero.
You'll be a great fit if you have:
- Part-qualified accountant status (ACA, CIMA, ACCA).
- Xero proficiency.
- Strong Excel skills with formula writing (SUMIFS, PIVOT TABLES, LOOKUP).
Ready to make a difference? Apply Today!
Send your CV to without delay if your skills and expectations align or if you are keen to know more about this role.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
We have an exciting opportunity for a Support Worker (known internally as Project Worker) to join our mixed gender 30 bed space high support service. The service works with clients who have support needs which may include substance use, mental health and/or physical health in partnership with other agencies.
The project provides a client-centred recovery based approach tailored to the needs of the individual which is gender specific. Staff promote engagement with internal and external services with the purpose of enabling clients to positively progress in their recovery journey.
In these vital roles you will:
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Work together with clients to identify their personal aims and ambitions and support them towards achieving them.
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Provide practical and personal support to clients in an approachable, caring and person centred way.
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Work as part of a dedicated team in the hostel/ accommodation setting to provide a high quality, positive and safe service to clients.
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Keep up to date administrative records relating to client work, housing management and health and safety.
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Work on the weekly shift rota that includes early and late shifts as well as some weekends and bank holidays.
About you
To succeed in these highly rewarding roles you will:
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Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
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Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
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Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
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Possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.
Above all we are looking for inspirational, committed individuals who will be committed to our Recovery Ethos, and has a genuine desire to support people to transform their lives.
How to apply
Click the ‘Apply Now’ Button to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10am on 24 April 2024
Interview and assessments on: Tuesday 7 May 2024
The client requests no contact from agencies or media sales.
Are you looking for a change in career that can offer you flexible working in an interesting purpose driven role?
We’re the Portman Group, the UK’s self-regulatory body for alcohol marketing and we are looking for someone to provide advice and training to the alcohol industry on our marketing rules. We have two Codes of Practice: the Naming, Packaging and Promotion of Alcoholic Drinks and the Alcohol Sponsorship Code. Each Code outlines a set of responsible marketing rules that the alcohol industry must abide by. Our primary purpose as a regulator is to protect those who are vulnerable, particularly those who are under-18.
No previous experience of working in the alcohol industry or marketing regulation is necessary as full training will be provided.
Why you?
We’re interested to hear from candidates who have experience in training, learning and development or stakeholder engagement.
We’re specifically looking for someone who has the ability to speak to groups of people with a personable, informative style whilst teaching delegates the basics of responsible marketing in the alcohol industry. We’re also looking for someone who can provide clear written advice to companies on how products and promotions may be viewed under our Codes of Practice. We’re the only organisation of our kind in the UK which is why we are looking for individuals with transferable skills that we can train up on the specifics of the role.
Why us?
We’re a small organisation with a big mission and we recognise the importance of a work/life balance. We can offer flexibility and understand that this looks different for each candidate. We’re open to considering those who would like part time or compressed hours. At a minimum, we need someone to work three days a week spread across the week but there is scope for four days or a schedule that works around school hours for the right candidate.
Our office is based in Borough High Street and we currently work Tuesday/Wednesday in the office, with Monday, Thursday and Friday working from home. The nature of this role means that you will sometimes have to travel to deliver a training session in person which you can schedule within your work hours. With the shift to hybrid working, a large amount of our training is delivered virtually online.
You’d be joining an organisation with an important mission where protecting those under-18 plays a significant role in our regulatory work.
Benefits Package
· Salary £38-42k pro rata depending on hours
· Bonus scheme – potential to earn up to additional 8-10% of base salary depending on performance and length of service
· Optional contributory pension scheme (up to 5% of salary)
· Can be part time if requested (minimum of 3 days a week but open to flexi hours)
· Flexible working split typically between London Bridge office and working from home (for the right candidate we are open to discussing working from home with occasional travel for team days)
· 28 days annual leave per annum (pro rata) plus Christmas office closure
· Private Healthcare
· Season ticket loan.
Details of role
· Deliver training and briefing sessions on the Codes and on alcohol social responsibility. This includes delivering sessions virtually and in person within the UK.
· Responsible for responding accurately and promptly to written requests for advice on product marketing from producers and their agencies alongside other members of the Regulatory Affairs Team.
· To raise standards of responsibility in the industry by undertaking proactive trademark searches of newly registered products and providing unsolicited advice where necessary.
· With the support of the team, provide internal and external reporting analysis of advice requests on a monthly basis.
· Monitor product innovations via social media and press publications to identify emerging trends and provide unsolicited advice where necessary.
· Support the team in drafting blogs, newsletters, industry advice pieces and an annual Regulatory Affairs Report.
· Support the team in wider regulatory communications, including distribution of content.
· To support the Regulatory Affairs team more widely by:
o Attending industry events;
o Assisting with the recruitment of new Code Signatories;
o Providing project support as required.
· To be flexibly deployed on any other work as required by the Director of Regulatory Affairs or Chief Executive, taking into account the needs of a small organisation.
Skills, knowledge and experience:
1. Proven experience of presenting, delivering presentations or public speaking to varying levels of stakeholders, this can include teaching;
2. A personable and engaging presenting style;
3. Ability to make sound and consistent judgements;
4. Excellent written and oral communications skills to convey these judgements, with the ability to write clearly, accurately, concisely and appropriately to all correspondents;
5. A persuasive, authoritative manner with the ability to remain calm;
6. Excellent administrative skills and high standards of personal organisation;
7. Competence in use of Microsoft Office;
8. Ability to work on own initiative and be self-motivated as well as enthusiasm for being a team player in a very small organisation with a big mission.
The closing date for applications is 5pm 10 May.
We fulfil the essential self-regulatory role of ensuring the responsible marketing and promotion of alcoholic products to UK consumers.
The client requests no contact from agencies or media sales.
We're looking for a Senior Project Officer, to work in our Innovation and Practice team and support exemplary, agile project management across Involve.
This is an exciting time to join the Involve team. Alongside increasing public and political interest in our approaches, we are increasing the size and impact of our project work. We have a couple of new multifaceted projects which need really effective and agile project management. As a Senior Project Officer you will contribute to all aspects of our delivery, with a particular focus on project and programme management of larger projects. Your main focus will be on:
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Project management and delivery - core project management and logistics, running onboarding for participants, event management, analysis and reporting, and facilitation
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Building our project management approach further - supporting Involve to build our project management capacity and resources that are appropriate for our creative, inclusive processes and culture
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Project and programme design - working with project teams to design entire projects and processes which use deliberative, qualitative and participatory methods
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Project impact - recording and monitoring how our projects work, the kinds of impacts they have, and the ways they contribute to Involve’s mission.
This Senior Project Officer role sits in our Innovation and Practice Function. Our team’s daily work includes setting up, managing, designing, delivering and reporting on a wide range of participatory and deliberative processes, ranging from small scale, hyper-local community engagements to large, national, multi-event Citizens’ Assemblies and longer term projects. Our processes can be face to face, hybrid, or online, and often involve bringing together different groups from within the public with interested parties and experts from across government, business , academia and civil society.
In addition, you would work closely with our Capacity Building and Standards team to support their work helping others to deliver these approaches and contribute to our communications and advocacy work. You will also support fundraising for grants and projects, responding to tenders and writing proposals and building relationships with our funders, collaborators and clients.
We are looking for an excellent project manager, able to manage fairly large projects and task manage others at all levels to ensure smooth delivery. You will be great at managing relationships at all levels and working with others to get things done. Given the nature of our work we are also looking for public participation skills, or relevant or transferable expertise and an understanding of deliberative practice. That will enable you to design and deliver project management, and support facilitation that fits our work and enables you to contribute to advising our clients on designing and delivering effective engagement. It is critical that you are open to new ideas, a good team player, committed to shifting power and addressing inequities in our society and that you are passionate about furthering our vision. Experience of building project management capacity, fundraising and staff management is desirable.
Salary band: £38,975 - £43,584
Location: Flexible. Must be comfortable with committing to regular travel both for project work and Involve team activities. Must be able to travel across the UK.
Hours: Full time preferred, 35 hours per week, with flexible or part time considered.
We are looking for a part time experienced Trusts fundraiser, to focus on larger trusts and foundations to join a growing fundraising team for an incredible LGBTQ+ organisation. This role is for 21.36 hrs p/w (3 days), and looking for one day a week in the London office.
You will be confident working with diverse and intersectional groups who face social exclusion and inequalities around access to appropriate health care, wellbeing and holistic support. You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.
The Role
You will join a growing team of three to maximise income by researching, developing new relationships with trusts, foundations and other funders.
Youll be delivering compelling and impactful applications, and providing a high standard of stewardship to existing funders focussing on bids of c10k+.
You will be building on the existing relationships that have been established as well as cultivating new leads that will increase income from these sources, resulting in a more sustainable mix of income.
The Candidate
We are looking for a highly motivated self-starter who can build on their own area of fundraising practice and actively contribute to the fundraising team ambition of growing and diversifying income.
Demonstrable experience of raising multiple five, ideally six figure, grants from mutliple funders.
Experience in securing multi-year gifts from Trust and Foundations
Experience in creating bespoke reports, updates and fundraising copy.
Applicants with lived experience of LGBTQ+ or from marginalised communities actively encouraged, howveer not essential.
IMPORTANT NOTE
This client is reviewing CVs on a rolling basis so please get in touch ASAP to not miss out.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Location: Any RCN office with hybrid working outside of London and the South East
At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
If you’re looking to find a workplace with strong values of fairness, social justice and the opportunity to make a real difference to thousands of nursing professionals, then the Organiser role may be a good fit for you.
As an Organiser you will work across the UK supporting the development and delivering of key organising activity, drives and campaigns. You’ll be working closely with members and RCN staff developing strong nursing leaders and building effective structures that support members to win on the issues that matter to them and the nursing profession.
It's a job full of possibilities as you could get involved in anything from member engagement using digital technology; developing workplace teams; to co-producing with member and staff stakeholders a deep organising campaign.
The ability to foster strong professional relationships and encourage close collaboration between members is at the heart of this role. The ideal candidate will be able to evidence both knowledge of, and experience in organising tactics and tools. The ability to identify, recruit, train, develop and inspire member leaders and activists is at the heart of this role. Your experience should demonstrate your proven ability to identify issues and leaders, develop member structures that support their capacity to act and facilitate participation with people from an array of diverse backgrounds and cultures.
We’re looking for someone who can work as part of a team while hitting individual targets, who is a go-getter and can follow the direction set by their direct line manager, the Head of Organising and the overall strategic direction of the Organising Programme. It is important you can build professional relationships with members and staff by promoting a working atmosphere where everyone is treated with dignity and respect. Most importantly you will have a commitment to grow a deeper understanding of the theory and practice of Organising which will help to shape the RCN’s Organising Programme.
What we offer you
We expect you to work hard as a professional and alongside members on organising drives under the direction of the Organising Programme strategy. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity and shared parental leave packages.
*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver first– whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. Both interviews and assessments will be by video call. If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role please click apply.
For more information about the recruitment and selection process please click apply.
Closing date: midnight on 5 May 2024.
If we receive many applications after a week of advertising, this vacancy may close earlier.
Assessments will be held on 22 and 23 May 2024
Interviews will be held on 13 June 2024
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.
The Youth Support Co-ordinator works across all of our programmes, focusing on enhancing NYO’s safeguarding culture and processes and supporting the organisation’s commitment to creating a safe and nurturing environment for over 1,000 young musicians annually. The Co-ordinator also plays a vital role in managing recruitment activities, including auditions, which mark many young people's first engagement with NYO, and in ensuring that all NYO activities are conducted with the utmost care for the participants' welfare.
The role would suit an individual with excellent administration skills, strong interpersonal skills and a flexible, can-do attitude. A strong desire to work with young people, and a commitment to diversity, equity, and inclusion are crucial. Experience in supporting projects and events within the arts, education or youth sector is desirable.
At the National Youth Orchestra, you’ll work as part of a supportive, friendly and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our spacious and light offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.
Deadline for applications: Wednesday 24 April 2024 at 10am
The client requests no contact from agencies or media sales.
Lead for Activist Communities - RCN02414
Grade E - £66,909 – £75,492
Employment Relations and Nursing | Any RCN office with hybrid working | £72,003 (including inner London weighting of £5094)
Contract type: Permanent
35 Hours, any UK office with hybrid working
At the Royal College of Nursing we’re an optimistic organisation. We know that together we can make change happen. We are the largest trade union of nursing staff and students in the UK – with over half a million members – so we can see the momentous possibilities for a brighter future. Join us and you will too.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
The RCN is at a very exciting moment in its history, and is now planning to embed, enhance and nurture member activism across the UK. We are establishing a Lead for Activist Communities role, to sit within the Activist Engagement Team in the new RCN Activism Academy.
This post will play a key strategic role in the creation of this new team, and in the delivery of the RCN’s Activism Strategy. The Lead for Activist Communities will line manage a small team and report directly to the Head of Activist Engagement. It will also work closely with key stakeholders within the wider RCN staff team and the membership.
The Lead for Activist Communities will oversee the development of powerful and thriving communities of active RCN members. The role will be responsible for enabling and enhancing peer-to-peer relationships that support members to self-organise around the issues that matter to them, including their conditions of employment, the standing of the profession of nursing, on equity, diversity, and inclusivity (EDI), and more.
The post is responsible for developing strategies and leading on plans to strengthen the reach and influence of reps and other activists, and to support the improvement of local activist structures. make the RCN visible and influential wherever we have members. in reviewing current branch structures to enhance local engagement. This is an exciting opportunity to shape a new team at its inception and Be part of something bigger than yourself.
If you understand what makes activists tick and what they need to thrive, and you take pride in seeing a job well done, then this may well be the role for you.
The Lead for Activist Communities will combine leadership skills with creativity and strategic, solution-focused thinking. You will need the ability to turn creative visions into practical plans and have a proven record of seeing projects through to completion.
You will need good communication skills, and an ability to inspire others. You will need to thrive as part of a team, with excellent interpersonal skills. This role requires an excellent understanding in building activism for social change. It also requires a passion for healthcare and the nursing profession.
What we offer you. We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Opening date: 03/04/24
Closing date: 11.59pm on 28/04/2024
Assessment & interview date: 13/5/24 & 14/05/2024
Interview date: 13/05/2024
Contracted hours: 35
Are you ready to take on a new High Value challenge, working to secure and retain multi-year Corporate Partnerships for an ambitious charity that helps millions of people access good quality, independent advice
Having recently been nominated for two major awards, this is your chance to join a growing and thriving sector-leading fundraising team, bringing your High Value partnership skills to this brand-new Corporate Partnerships Lead.
Salary: £45,243 + £3,250 London weighting
Location: Remote or from your local office if preferred (London, Birmingham, Cardiff or Leeds)
Benefits: 26 days holiday + bank + 4 days Christmas closure, 6.5% employer contribution pension
Contract: Full time, 4 days or job share all considered
Culture: Flexible and family-friendly, completely rooted in trust
About the charity
Citizen's Advice is a household name that helps people find a way forward and speaks up for them. We can all face problems that seem complicated or intimidating and no one sees so many people, with so many different kinds of problems. This gives Citizen's Advice a unique insight into the challenges people face today.
With the right evidence, they can show big organisations - from companies right up to the government - how they can make things better for people. By helping with the underlying cause of problems and making sure they don't get worse, they save the government and public services hundreds of millions of pounds every year.
About the role
The Corporate Partnerships team is evolving at pace, securing some seriously exciting and impactful partnerships over the past 2 years.
This is a brand-new role, part of growth plans and investment in fundraising. You'll have oversight of the high value corporate offer, acting as resident expert on the needs of high value external stakeholders. Through exceptional account management and stewardship, you'll focus on securing and retaining relationships with multi-year, multi-million pound partners.
There's a bold organisational ambition is to secure two new high value accounts (£5 million+), so you'll work closely with new business colleagues to develop the products and services to make this a reality.
The scope and scale of the offer and case for support is primed and ready to go - we just need a superstar to present the proposition to the right partners. You'll take on the account management of existing partnerships with Aviva and National Grid, proactively building awareness internally and externally to showcase and celebrate success.
About you
To apply for this extra special role, we'll be looking for you to demonstrate:
- A proven track-record account managing high value relationships with commercial and corporate organisations across multiple sectors, ideally operating at seven figures+.
- Exceptional networking, communication and negotiation skills, with the ability to navigate complex organisations and their often-sensitive needs and agreements.
- Team player who builds trust and gains buy in from internal and external stakeholders alike, working with colleagues - nationally and locally - to ensure partnerships deliver against objectives and budgets.
- Manage emerging risks and challenges, ensuring the organisation's reputation is protected and promoted.
If you are as excited by the possibilities as we are, please get in touch with a copy of your CV or profile to Amelia Lee at Charity People.
Deadline: 9am on Monday 29th April
Interviews: w/c 13th May, dates tbc
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
You'll lead a team comprised of new and existing members of staff all working on this priority.
The Community Wealth Fund is an exciting opportunity to:
• To improve social infrastructure in places with relatively high deprivation and/or low social capital.
• To empower local people to identify needs and make decisions on what is best for their area.
• To contribute to reducing inequalities and enhancing community cohesion and integration.
Working closely with partner organisations, experienced people and organisations in the field, and Government you will lead the design, development, launch and delivery of a large programme improving the lives and aspirations of people and communities across England.
You will have a strong understanding of the aspirations of a Community Wealth Fund as set out in the recent Government consultation. As well as the leadership skills to drive progress, ability to articulate the ambitions to various audiences, and analyse learning and evaluation to maximise benefit.
You will operate in a hybrid working environment with an expectation of occasional travel to attend events and meetings in various England locations.
Interview Date: Interview including presentation are planned to take place w/c 6 May or 13 May.
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our England offices. These are Birmingham, Manchester, Exeter, Leeds, London and Newcastle. Open to a conversation on part time, minimum 3 days or job share.
Essential:
• An understanding of the aims and ambitions of a Community Wealth Fund, and experience of delivering in areas of low social infrastructure and social capital
• A strong commitment to equity, diversity and inclusion and the ability to apply this lens to assess and challenge applications
• Experience of building and leading teams to deliver excellent service
• Proven ability to articulate ambitions that resonate with the public, stakeholders, team members and customers
• Ability to recognise and enable people’s strengths and talents, adopting a tailored approach to the development of individuals
• Ability to act as an ambassador and collaborator across the Fund and with customers and external stakeholders
• Ability to use learning and evaluations to improve practice and systems
• Experience of managing potentially large or complex budgets
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Job Title
Operations Assistant
Salary
£25,000 - £28,000 per annum - pro-rata for part time working
Location
We operate as a remote-first organisation, providing an office in Central London. Given that this position contributes to office operations, it will be hybrid, requiring at least one day in the office per week.
Reporting to
Senior Operations Manager
Employment Type
Permanent part time (15 hours per week)
We are open to a flexible work pattern that suits your needs. Ideally we would like someone to work for 3 hours, every weekday.
Application Closing Date
10am Monday 29 April 2024
Introduction to the role
This is an opportunity to help support a busy organisation doing important work. Your work will make it possible for us to support a team of fact checkers, communicators, fundraisers and technologists.
Millions of people use our fact checking, including most of the major internet companies. We get powerful people and institutions to correct the record, including politicians and the national media. We are campaigning to ensure that the power to shape online debate is scrutinised and not abused.
We’re looking for someone who can support our talented team of 40 people, by making sure the organisation runs smoothly and being a ‘go-to’ person.
You will join our small Operations team who manage our finances, governance and people operations. We oversee policies, processes and systems so that it is easy and enjoyable for people to do their best work. That means making sure everyone has what they need to do their jobs. You will manage queries, provide basic IT and financial support, support recruitment and make sure people have a good experience whether they are starting or leaving us. You’ll keep the office running smoothly and make sure we have up to date documentation.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant
Job Definition
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Manage incoming internal and external queries via post, the admin and team email addresses, the operations Slack channel, main phone line and any operational queries (via Freshdesk)
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Manage any necessary purchasing to ensure the team have what they need to work effectively
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Support the Fundraising team with correspondence to donors and mail campaigns
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Provide basic IT support to the team by monitoring the IT Support Slack channel, ordering equipment, providing instructions for how to use Google Workspace, Trello and Slack, and equipment such as laptops and cameras used in hybrid meetings
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Support the Senior Operations Manager with bookkeeping to enable the SOM / accountants to produce timely and accurate management accounts
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Support the People Operations Manager with recruitment by posting job adverts on our website and third party channels, managing communication with candidates and setting up new team members with everything they need to get started at Full Fact
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Manage the tasks involved with people leaving the organisation.
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Support the Senior Operations Manager with coordination and minute taking of Board, Committee and Management Team meetings
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Ensure a well run office by managing supplies and liaising with the facilities team (e.g. delivery of water bottles, ensuring facilities are working, setting up the office for team events)
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Keep registers up to date (e.g. fixed assets, abuse register, software register)
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Support the team with travel arrangements
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Support the People Operations Manager with coordinating training and development initiatives
Outcomes
In the first 6 months you can expect to:
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Successfully create a conducive environment for our team during the office move in collaboration with the Senior Operations Manager.
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Achieve streamlined and efficient management of IT equipment for both new starters and leavers.
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Deliver a great candidate experience for candidates by supporting the People Operations Manager with recruitment activities.
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Optimise operational costs by identifying and acting on savings opportunities.
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Organise our team social events to celebrate our teams’ achievements in an important year for our work.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Job skills/competencies
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Proven experience in an administrative or operational support role.
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Experience with accounting packages, ideally Xero.
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Experience with Excel/ Google Sheets.
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Proficiency in Google Workspace, Trello and Slack.
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Minimum of GCSE Mathematics (or equivalent) at grade C/4 or above.
Personal skills/competencies
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Strong organisational and time management skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities.
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Attention to detail and accuracy.
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Flexible with a ‘can do’ approach to work
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Understands the importance of confidentiality.
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Ability to work independently with minimal supervision and as part of a team.
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Commitment to the mission and values of Full Fact.
What we offer
Starting salary of £25,000 - £28,000 per annum pro-rata depending on experience.
Workplace Pension
Generous holidays
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25 days holiday plus bank holidays.
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In addition, we close the office for a period between Christmas and New Year.
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Day off for moving home.
Comfortable, centrally located London office with good transport links.
Employee Assistance Programme.
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 29th April, 2024
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.
The interview panel will be Charlotte Ross (Senior Operations Manager), Laura Dewis (COO) and Sophie Hale (People Operations Manager).
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you.
The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance
The client requests no contact from agencies or media sales.
Job Title
Interim Head of Communications (maternity leave cover)
Salary
£60,000 - £65,000 per annum pro rata, depending on experience
Location
Remote first with an office available in Central London and regular team meetings in the office
Reporting to
Chief Executive Officer
Employment Type
Fixed-term 9-12 months to cover maternity leave.
We are happy to talk about flexible working.
Application Closing Date
10am, Monday 22 April 2024
Introduction to the role
In a world of generative AI and political spin, it’s hard to know what’s true and what’s not. Bad information, whether used deliberately or accidentally, ruins lives. It promotes hate, damages people’s health, and hurts democracy.
Full Fact is a team of independent fact checkers and campaigners who find, expose and counter the harm of bad information. We build world-leading technology to identify and counter misinformation, and we lead the fight for honesty and accuracy in public debate.
This is a brilliant opportunity for a highly motivated and experienced professional to take on the crucial role of Interim Head of Communications, covering 9-12 months of maternity leave, in the run up to the next UK general election and the advent of a new parliament. It’s never been more important to ensure that facts matter, and your role will be to put Full Fact at the heart of the debate, to create external impact, and help us campaign for change.
You will be comfortable working to deadlines within a fast-paced news environment, and will have an in-depth knowledge of UK politics and media. You will also understand all our audiences and the most effective ways to communicate with them, and lead a team of social media, press and digital marketing experts to enhance the Full Fact brand, as well as our aims and objectives.
2024 is a pivotal year for Full Fact. We will fact check the general election, reaching millions with impartial, independent information at a critical time, and raising our profile and impact. With a new CEO having joined last year, we are also creating a new three year strategy and investing in new areas of work that combat the harms of misinformation to our lives and communities.
You will be a key member of our senior management team and will work closely with teams across the organisation and our high-profile, experienced board to shape organisational ambition and effective external communication. We are experimental and collaborative, with a strong commitment to learning and development.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.
Job Definition
Leading Full Fact’s external communications in all forms of media and with the wider public, creating lasting impact by making sure we are a leading voice in the debate about accuracy, honesty and trust in public life.
Demonstrably maintain the highest standards of accuracy and fairness in all our external communications.
Outcomes
Ensure that Full Fact maintains a high profile, and plays a leading role in promoting accurate, honest information during the UK general election campaign and the opening months of the next parliament.
Lead a team that is proud to represent Full Fact and does so effectively with external partners, with the media and with our supporters and other members of the public.
Ensure that Full Fact’s communications framework and brand are consistently used in all outputs in order to create impact, and implement a dynamic strategy based on new audience research to improve internal and external understanding of Full Fact’s aims and values.
Develop partnerships that build our reputation with new audiences and promote the Full Fact brand.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Job skills/competencies:
Communication skills
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Proven experience of leading a communications team at a strategic/senior level
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Ability to understand and meet media deadlines at key moments and to ensure colleagues do the same
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Expert in professional communications and brand management
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Deep understanding of public and political debate in the UK, and the UK news landscape
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Ability to build and grow professional networks and partnerships
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Strong analytical skills with an eye for detail
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Strong judgement under pressure
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Proven ability to create partnerships that build our reputation with new audiences and promote the Full Fact brand
Management skills
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You can run a team that’s effective and happy
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Commitment to recognising and developing people’s talent
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Understanding of budgeting
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Experience in developing OKRs and KPIs in the context of digital communications
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Understanding of the value of open, inclusive, and diverse teams and proven commitment to building a team where people feel empowered and valued
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Contributing to the management team with a high level of mutual support and accountability
Personal skills
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Able to communicate persuasively in person and in writing
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Able to build internal and external relationships with integrity and empathy
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Able to analyse and process large amounts of sometimes complex information and identify the most relevant aspects
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An organised and proactive approach to work
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Committed to seeking and giving constructive feedback that strengthens the whole team
What we offer
Starting salary of £60,000 - £65,000 per annum depending on experience.
Workplace Pension
Generous holidays
-
25 days holiday plus bank holidays.
-
In addition, we close the office for a period between Christmas and New Year.
-
Day off for moving home.
Comfortable, centrally located London office with good transport links.
Employee Assistance Programme.
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 22 April 2024.
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously.
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.
The interview panel will be Chris Morris, CEO and two members of our management team.
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you.
The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance
The client requests no contact from agencies or media sales.
Does breaking new ground with Corporate Partners still give you a buzz? Especially knowing the partnerships you create together will help millions of people to access good quality, independent advice.
Having recently been nominated for two major awards, this is your chance to join a growing and thriving sector-leading fundraising team, bringing your New Business skills to this brand-new Corporate Partnerships Lead.
Salary: £45,243 + £3,250 London weighting
Location: Remote or from your local office if preferred (London, Birmingham, Cardiff or Leeds)
Benefits: 26 days holiday + bank + 4 days Christmas closure, 6.5% employer contribution pension
Contract: Full time, 4 days or job share all considered
Culture: Flexible and family-friendly, completely rooted in trust
About the charity
Citizen's Advice is a household name that helps people find a way forward and speaks up for them. We can all face problems that seem complicated or intimidating and no one sees so many people, with so many different kinds of problems. This gives Citizen's Advice a unique insight into the challenges people face today.
With the right evidence, they can show big organisations - from companies right up to the government - how they can make things better for people. By helping with the underlying cause of problems and making sure they don't get worse, they save the government and public services hundreds of millions of pounds every year.
About the role
The Corporate Partnerships team is evolving at pace, securing some seriously exciting and impactful partnerships over the past 2 years.
This is a brand-new role, part of growth plans and big investment in fundraising. You'll have oversight of the new business pipeline and act as resident expert for external opportunities. You're ambitious in vision and scope, feeling confident to develop strategic multi-year partnerships from scratch.
There's a big focus on the interplay between internal and external stakeholders. Working strategically to really get under the skin of organisational strategy and showcase the case for support; then leveraging both to maximum effect with prospective partners.
About you
To apply for this extra special role, we'll be looking for you to demonstrate:
- A proven new business track-record developing partnerships with commercial and corporate organisations across multiple sectors, ideally operating at six and seven figures.
- Exceptional networking, communication and negotiation skills, with the ability to navigate complex organisations and their often-sensitive needs and agreements.
- Team player who builds trust and gains buy in from internal and external stakeholders alike.
- Confident people manager, fostering a culture of celebration and high-performance, whilst also balancing and prioritising staff wellbeing.
If you are as excited by the possibilities as we are, please get in touch with a copy of your CV or profile to Amelia Lee at Charity People.
Deadline: 9am on Monday 29th April
Interviews: w/c 13th May, dates tbc
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We have an exciting opportunity for a suitable candidate with leadership skills to join Depaul UK as Executive Director of Finance and IT, and member of the Executive team. You will join our Executive team in Depaul UK to play a vital role in preventing homelessness and supporting/empowering individuals impacted by homelessness.
About Us:
Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information -
Role Overview:
The purpose of the Executive Director roles within Depaul is to ensure that the organisation’s vision, mission and values are delivered through a strategic, shared approach by the Trustee Board, Executive Team and wider workforce.
As the appointed candidate, you will manage the Finance and IT departments and provide strategic and operational management of financial and budgetary processes, ensuring sound, prudent, financial management in compliance with all regulatory and statutory requirements, underpinned by relevant policies and procedures.
You will provide support for income generation, and other service activity, to secure financial sustainability.
You will also report to the CEO and manager a team of 10 people - currently 8 FTE in Finance and 2 FTE in IT, including 2 direct reports – Financial Controller and Head of IT & Systems.
As part of responsibilities, you be attend meetings of the Council of Trustees, the Trustees’ Finance, Audit and Risk Committee (FARC) and the Depaul Housing Services Board.
Key Responsibilities:
- Provide a financial service to Depaul UK that meets regulatory and statutory requirements.
- Ensure robust systems and processes for financial planning, analysis and reporting.
- Preparation of the annual statutory accounts and corporate reports to Depaul International, owning an effective relationship with external auditors.
- Support and guide budget holders and senior managers in their financial management responsibilities and produce the annual budget and periodic reforecasting.
- Provide strategic oversight, and monitoring, of the corporate risk register reporting to the CEO and Finance, Audit and Risk Committee.
- Support ICT systems development ensuring that all ICT is strategically planned and fit for purpose, delivering cost savings and efficiency wherever possible.
Please note that this job opportunity is offered as a full-time (35.7 hours a week), permanent role. Kindly ensure to upload your up-to-date CV and submit a supporting statement.
What We Are Looking For – Person Specification:
- Fully qualified accountant (CCAB or CIMA), with post-qualification experience in senior financial management positions and a track record of producing financial strategy, planning, reporting, monitoring and budgeting.
- Excellent knowledge and understanding of UK financial regulations, including Charity SORP and its application
- An excellent people manager, with demonstrable experience of leading and driving change programs
- Experience of working in a senior leadership/executive team
Note:
Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
Applications:
Please apply via the Depaul website only by Monday 6th May 2024. at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on .
We kindly request no contact from unsolicited recruitment or media agencies.