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Closing in 7 days
Citizens Advice Swindon, Swindon (Hybrid)
Up to £25,700 depending on experience
Posted 1 week ago
Closing today at 23:59
Hestia Housing and Support, City of London (On-site)
Between 32838 and 32838 GBP per year
Posted 1 week ago
Action for Family Carers, Maldon, Essex (On-site)
£15,780 per year
Posted 1 week ago Apply Now
UNIVERSITY OF THE ARTS LONDON, London (Hybrid)
£43,762 - £52,246 per year
University of the Arts London is looking for an experienced relationship-focused fundraiser to join as Partnerships and Stewardship Manager
Posted 1 week ago
Karrek Community CIC, Saint Austell (On-site)
£45,000 per year
Have you ever considered Cornwall as a new place to live & work?
Posted 1 week ago Apply Now
Family Action, Warwick (On-site)
£13.30 per hour
We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail
Posted 1 week ago
Closing in 4 days
CAUDWELLYOUTH, Multiple Locations (Hybrid)
£27,901 - £29,638 per year
Posted 1 week ago
Closing in 6 days
Prospectus, Remote
£27,00 per annum
Posted 1 week ago
The Baca Charity, Cambridge (On-site)
£24,754 - £28,454 per year plus £2301 living allowance
Posted 1 week ago
British Association for Sexual Health and HIV, London (Hybrid)
£35,000 per year
Seeking an outstanding Executive Assistant who will be first port of call for many of our members and support our executive leadership.
Posted 1 week ago
Zetetick Housing Charity, Lewes, East Sussex (On-site)
£28,350 - £32,036 per year
Digital campaigns with real purpose. Building Trust. That’s the job.
Posted 1 week ago Apply Now
Page 43 of 75
Swindon (Hybrid)
Up to £25,700 depending on experience
Full-time
Permanent
Job description

We are recruiting 3 new Financial Wellbeing Advisers 

  • Energy Mentor x1 

  • Energy & Debt x1 

  • Generalist x1 

Are you passionate about helping people navigate financial challenges?

This isn't just a job; it's a chance to transform lives. You'll be on the frontline, proactively tackling financial insecurity and fuel poverty head-on. You’ll empower our clients and champion financial wellbeing across Swindon! 

You’ll provide multi-channel advice, including outreach events and home visits focusing on Income Maximisation, debt advice, energy advice and budgeting support. 

Key Responsibilities: 

  • Provide generalist information and advice, with a focus on income maximisation and energy advice. 

  • Conduct client interviews face-to-face, over the phone, and during home visits. 

  • Educate individuals and groups on efficient energy usage and budget management. 

  • Support diverse communities with sensitive listening and questioning skills. 

  • Research and apply for local solutions like food bank or fuel vouchers. 

  • Promote the project at external events and deliver group education sessions. 

  • Monitor advice inquiries to contribute to research and campaigns. 

WHO ARE WE LOOKING FOR? 

  • A natural at unpicking complex issues and supporting people in crisis. 

  • An expert listener with honed listening skills ready to empower clients 

  • Exceptional organisational skills and a "can-do" attitude. 

  • A genuine interest in community engagement 

  • Tech-savvy and digitally fluent. 

  • A team player who can commit to Citizens Advice principles 

  • A commitment to ongoing training, including passing the City and Guilds NEA Level 3 Energy Awareness exam within two months of starting (we'll help you get there!). 

BONUS POINTS FOR (but not essential!): 

  • A good understanding of fuel poverty and financial challenges. 

  • City and Guilds/NEA Energy Awareness qualification. 

  • Experience providing generalist advice on energy, welfare benefits, or debt. 

  • Certificate in Generalist Advice Work or equivalent 

You don’t have to be the finished article, if you have the drive and the right attitude we’ll help you develop your skills 

Benefits: 

  • 25 days annual leave plus Bank Holidays, with 3 discretionary days between Christmas and New Year. 

  • 5% employer contribution to a workplace pension scheme, 3% employee contribution required. 

  • Commitment to Continuous Professional Development and access to national training. 

  • Employee Assistance Programme, including 24-hour helpline and legal advice. 

  • Mental Health and Wellbeing Support through Telus Health, offering perks and savings on cinema tickets, gift cards, and cashback. 

We are happy to discuss part-time and flexible working arrangements with prospective applicants.

Ready to make a difference? 

Job packs are available on our website via the Apply button, or email us.

The closing date for applications is Tuesday 29th July 2025

Interviews will be held on Wednesday 6th August 2025

If you'd like to chat further about this role, please email us to arrange a time to discuss your queries. 

Posted by
Citizens Advice Swindon View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 14 July 2025
Closing date: 29 July 2025 at 23:30
Tags: Advice / Information, Finance, Customer support, Wellbeing, Social / Support Work