Part-time jobs

About the Guy Chester Centre
The Guy Chester Centre (GCC) is part of the Methodist Church and manages the North Bank Estate in Muswell Hill, including Chester House – a 158-bed student residence providing affordable, supportive accommodation for young people.

About the Role
We are seeking a part-time Senior Administrator (HR & Governance) to provide dedicated support to the Centre Director and accommodations team. This role will focus on HR processes, governance requirements, and contractor management, ensuring that our staff and operations run smoothly and in line with legal and policy requirements.

Key Responsibilities

• HR Support

  · Maintain accurate and confidential employee records.

  · Ensure compliance with HR policies, procedures, and relevant employment legislation.

  · Draft, review and update HR and governance policies and procedures.

  · Liaise with HR legal advisors regarding contracts and employment issues.

  · Support the Centre Director with staff management processes (e.g. recruitment, induction, probation, annual leave and absence monitoring).

  · Assist in employee relations matters, handling staff queries and supporting informal grievance resolution.

  Governance Support

  · Assist with governance documentation and reporting for trustees/committees.

  · Maintain up-to-date policies and compliance records (e.g. safeguarding, health & safety).

  · Prepare confidential papers, reports, and records for the Centre Director.

  Contractor Management

  · Source, assess, and liaise with contractors and service providers.

  · Obtain and compare quotations, ensuring value for money.

  · Prepare and administer contractor agreements.

  · Create and maintain a database of approved contractors and key compliance information.

  General Administrative Support

  · Provide confidential administrative support to the Centre Director.

  · Provide occasional database support to the accommodation team.

  · Support the preparation of reports, correspondence, and records.

What We Offer

• Salary: £36,000 FTE per annum (pro rata for 14 hours per week) plus pension contributions.

• Holiday: 25 days + public holidays FTE (pro rata).

• Flexible working pattern (2 days per week).

• A supportive, values-led working environment.

Salary: £31,022 starting salary (salary range will increase to a maximum of £33,699 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata.

Contract: Fixed Term, one-year contract until 30 September 2026.

Hours: Part-time/28 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office – London, Birmingham, Bradford, or Manchester. We will consider UK-based hybrid working options. 

Closing date to apply for the role: 23.59 on 8 September 2025

*Please read carefully, the information below on how to apply for this role

Please read carefully before applying for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

We are looking for a Community Engagement Coordinator to join our Campaigns and Fundraising teams. This is a fantastic opportunity to develop skills across campaigns, public affairs and community engagement.

As Community Engagement Coordinator, you will coordinate our Speakers Community project, delivering talks about refugee rights to schools, universities and groups across the UK. You will develop plans for recruiting more grassroots campaigners to our team, and deliver excellent stewardship to our campaigners and fundraisers. You will also support with the delivery of campaigning events and with our public affairs work.

Working across the Campaigns and Fundraising teams, you will be fundamental in helping us to shift the narrative around people seeking safety in the UK to create a welcoming and anti-racist society.

This role is funded by the Aziz Foundation – it is only open to someone with lived experience of forced displacement, who can demonstrate knowledge of issues affecting Muslim communities and long-term commitment to community/ societal development.

To succeed in the role, you will need to demonstrate:

•  Experience delivering supporter care to campaigners or fundraisers with proven ability to communicate with volunteers, supporters and campaigners in a friendly and engaging manner
• Able to write compelling and engaging copy
• Experience in grassroots campaigning and community organising
• Ability to manage multiple priorities and provide logistical and administrative support.
• Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
• Effective time manager who can work well to tight deadlines.
• Excellent organisational skills to help develop and deliver campaign events.
• Ability to collaborate and work supportively and effectively within a team.
• Able to work with a high level of attention to detail.
• Interest in campaigning and advocacy work.
• Understanding of cultural diversity and the ability to work with people from a range of different cultures.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 

 For further details and to apply, please visit our website.

Closing date: 23:59 on 8 September 2025

Interviews: 23 September 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Immigration Salary List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

FEMALE TRUSTS AND FOUNDATIONS MANAGER
ANAWIM
BIRMINGHAM

• Schedule 9, Paragraph 1 of the Equality Act 2010 applies.
• This post is exempted from the Rehabilitation of Offenders Act 1974
• Fixed term for two years initially

Job Title: Trusts and Foundations Manager

Location: Anawim, Balsall Heath, Birmingham, B12 9RJ (hybrid working available)

Grade: Anawim Scale Point 36-42

Salary: £35,753-42,165 per annum

Hours: 37 hours per week

Responsible to: Head of Development

From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential

Our Vision statement: A world where women are safe, free, valued and equal members of society.

Our Values:

· Anawim believes in the intrinsic value of every person and welcomes each women without judgement

· We are deeply committed to listening to our women and building services around their needs

· We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us

· Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent

· We want the best for our women and to make sure their basic needs are met. We won’t rest until we’ve done all we can to keep them safe.

Key aim of the job role:

The role will drive Anawim’s trusts and foundations fundraising, ensuring vital income to sustain and grow Anawim's services. You will build on relationships with existing funders and identify new funders to raise significant funds from trusts and foundations, including six- and seven-figure funders. You will have a proven track-record of making successful high-quality, creative funding applications. You will work collaboratively across teams to ensure funding is aligned with operational needs and identify any funding gaps.

Alongside income generation, you will provide leadership, coaching, and strategic guidance to colleagues. This role is crucial in securing long-term, flexible income that enables Anawim to continue to deliver its essential work.

For more information, please visit our website to download the Job Description & Person Specification and an External Application Form.

Deadline: We reserve the right to close this vacancy when the position is filled so we highly recommend you get your application in as early as possible.

Interview: We will be interviewing as applications come in.

Job Type: Full-time

Pay: £35,753.00-£42,165.00 per year

Are you a warm, passionate and empathetic individual? If so, we are looking for Support Workers to join our Mental Health supported living service.

This position involves providing individualised person centred care and support to adults with mental health needs living in supported housing. You will be responsible for promoting emotional wellbeing and independence, encouraging the people we support to enjoy a fulfilling and valued life.

Support Worker Duties:

• Develop and sustain warm and trusting relationships with service users
• Promote the self-esteem, happiness and emotional health of service users, encouraging and supporting them to express their needs, views and concerns

• Provide respectful personal care in accordance with the needs, wishes and preferred routines outlined in the individual’s personal support plans
• Supporting people in a wide range of activities within their home and community

Experience is desirable for this role, but it is not essential as full training will be provided. One of our tenants has a beloved cat, so applicants need to be able to work in this environment. A driver’s license is also desirable.

Vacancy Reference Number: 86532

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Do you have the commitment and values to make a real difference to the lives of people with learning disabilities in the Witham, Essex area?

We are looking for calm, resourceful, and energetic individuals who are highly motivated, hardworking, and keen to support people with disabilities in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will (alongside members of the person’s circle of support) empower individuals to be happy, healthy, and successful in achieving their life goals.

The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.  This role will be based at our registered care service in Witham, Essex where we support 6 wonderful individuals.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as outdoor pursuits, creative arts and culinary skills to name but a few.

You will be required to work in a flexible manner, on a roster basis, which will include evenings and weekends as needed. A minimum of 12 months previous care experience is essential.

As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country, provides information on the service and shifts as well as directions. You will be paid on a weekly basis.

Vacancy Reference Number: 86527

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation. 

You will be responsible for:    

• Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Merchandising awareness and making sure you are keeping up to date with trends and competition. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

The coordinator role is central to the successful running of the charity, recruiting and supporting our volunteers and liaising with our partners in the voluntary sector, schools and parents. The coordinator will be part of our Bereavement Support Team as the link between volunteers and Trustees.  The role requires an understanding, and a recognition of the sensitive and potentially challenging nature of the conversations with those affected by bereavement. Full training and support will be available.

Josephine's Star is committed to safeguarding and promoting the welfare of children, safeguarding checks will be undertaken of the successful candidate.

This role is home based with occasional travel

Responsibilities:

● Recruitment of new volunteers.  Completion of all recruitment processes from advert to appointment following the charity’s safer recruitment policies

● Supporting current volunteers

● Maintain records on Lamplight relating to our volunteers and clients

● Ensuring that the volunteers’ training records and DBS checked are current and arranging updates when necessary

● Facilitate monthly volunteer group sessions either online or in person

● Support colleagues with the delivery of volunteer training and, where appropriate, facilitate volunteer training

● Maintain our electronic volunteer resource library

● Share examples of best practice/good examples from volunteers with volunteers.

● Coordinate and maintain volunteer session support boxes

● Assist our Bereavement Team Lead in matching and allocation of children and young people to volunteers

● Liaise with other voluntary organisations

● Participate in setting and achieving wider objectives of the charity

● Review policies/protocols as required.

● Assist with social media presence and webpage updates

● Manage and approve volunteer expenses

● If required, support our administrator with setting up 1-1 volunteer sessions with schools.

Person Specification

● Experience of working in a child centred environment

● Have an understanding of bereavement and the issues that affect children and young people following the death of someone significant.  (though training will be given)

● Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with service users and colleagues at all levels.

● To practice in accordance with relevant legislation involving Safeguarding Children and Young People,

● Have good IT skills, should be familiar with Lamplight (or similar),Teams, GMail, Google office applications and MS office tools

● Competent on Social Media platforms, mainly Facebook and Instagram and web page editing.

● Comfortable feeding back and working with a trustee board

● Be prepared to undergo and enhanced DBS check

● Be prepared to undertake any necessary safeguarding training.

Other

Full Driving licence and access to a vehicle

We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Bromley.

Extra care housing enables older people to live as independently as possible in a friendly, inclusive and safe environment whilst receiving the care and support they need. We want our service users based in Bromley to lead active and positive lives and to be supported to enjoy physical and mental wellbeing. To achieve this we need responsible, compassionate individuals who can deliver respectful personal care and person-centred support.

You must be able to engage positively with the service users based at our Bromley Common service and their families and to build trusting relationships. Good written and verbal communication skills are essential for this role, as is the ability to provide respectful personalised care.

12 months minimum previous care experience is essential for the role of Relief Support Worker. We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience.

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities.

As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly.

Vacancy Reference Number: 86526

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

We are looking for confident Relief Support Workers across Middlesbrough to provide person centred support to service users who have a learning disability, complex needs and challenging behaviour so that they can experience a range of opportunities for personal development and maximise quality of life.

Your Relief Support Worker role will include:

• Providing support on an emotional and practical level with personal care needs, household tasks and medication
• Collaborate with service users, their families and involved professionals to provide a consistent and coordinated approach
• Support people to enjoy a wide range of activities within the home and the wider Linthorpe community
• Carry out general administrative duties and housing management tasks

You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support across Linthorpe. You will have the confidence to be able to work within a positive behaviour support framework, to accept responsibility and to develop as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins.

Experience for our Relief Support Worker roles is essential, if you do not have experience please consider applying for a permanent role to enable us to give you the training and support needed to become a confident practitioner.

Vacancy Reference Number: 86463

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.

Fundraising Officer
We are seeking a highly motivated and organised part-time Fundraising Officer to join us as an integral member of the fundraising team.

In this role, you’ll support income generation by focusing primarily on administration and stewardship responsibilities within Individual Giving and Community Fundraising. You will have the opportunity to develop supporter journeys as well as strong admin processes which support the growth of income across the team.

The right candidate will need to be self-motivated, with a positive attitude, committed to ensuring all supporters are made to feel valued.

This is a rewarding role for someone with excellent communication skills and attention to detail, who is excited to be part of a charity making a real difference to trans youth across the UK. ​This role is:

•  Remote (UK-based)
•  Part time (16 hours per week)
•  Salary p/a £15,000 (FTE £30,000)

Apply now and help shape the future of an organisation making a real difference to the lives of trans young people

Closing date: Monday 15 September 2025

Hedgerow Heroes Project Officer - fixed term contact, 9 months

Closing date: 9am, Monday 1st September 2025.

Interviews: Wednesday 3rd and Thursday 4th September (online).                   

Start date: ASAP.

Hours: 4 days per week (with one day per week worked remotely)

Salary: £25,000 FTE pro rata to a 4-day week plus contributory pension.

About the role This is an exciting time to join CPRE Hertfordshire as we look to initiate our work across the county protecting and restoring the county’s hedgerows. You will be the lead in this ambition to plant over 2km of hedgerow in Hertfordshire.

It is a big project funded by a CPRE corporate sponsor, but the Hedgerow Heroes Project Officer (HHPO) will have excellent allies and advice every step of the way.

Knowledge and experience in conservation would be an advantage, but the main attributes which this person will bring to the role will be top quality organisation and communication skills.

CPRE Hertfordshire will be working alongside another environmental group who will offer guidance and support on choosing hedgerow plants for planting. This role requires working with volunteers to support with hedgerow planting.

The person in this role will be expected to reach out to bring all the networks and ambition together for the hedgerow planting experience.

Good communication will be key at every stage – with the partners, the participants, the landowners and the funder.

Key responsibilities include:

Communications and Project Management

• Develop a database of volunteers, partnerships and stakeholders to recruit for the planting of 2km of hedgerows.

• Develop criteria for planting locations for the hedgerows and engage landowners in identifying / agreeing sections of hedgerow for planting.

• Use these criteria to develop a best practice guide for hedge planting and after-care, to support landowners, community groups and others in maintaining their newly planted hedgerows.

• Communicate with wider supporters/stakeholders such as schools, colleges, parish councils and community groups with an invitation to plant hedgerows.

• Contribute to the production of a detailed publicity programme aimed at publicising the Hedgerow Heroes project, recruiting support, securing additional plants, acknowledging partners and the funder.

• Provide a monthly report for partners, the funder, trustees and colleagues.

• Attend regular project meetings with our National Office (online).

Planning and Delivery

• Timetable and map the days where hedgerows will be planted and/or restored.

• Keep to the project budget and record expenditure.

• Secure the equipment from the project budget.

• Ensure plants, equipment materials (i.e. stakes and binders) and risk assessments are all in place for each day.

• Liaise directly with the various parties involved in this project, including professional hedgerow planting trainers instructing courses, volunteers, landowners, community groups and other relevant organisations.

• Oversee and attend each planting day.

Personal profile

• You must share our mission to promote, enhance and protect Hertfordshire countryside with a passion for hedgerows.

• You will be an enthusiastic self-starter, keen to work in a small team in a flexible and adaptable way.

• You will need to have good IT skills and some office experience will be an advantage.

• You must be able to self-start tasks and work independently with occasional out of hours working.

• You must have good oral and written communication skills.

• You must have a full driving licence.

What we offer

• A friendly working environment based in our recently refurbished offices in Welwyn, Hertfordshire.

•  25 days annual leave (pro-rata) plus Christmas office closure.

•  One day per week flexible remote-working. 

• You must have a full driving licence.

• Contributory pension scheme.

To apply candidates should read the job description then apply with your CV and a cover letter, explaining how your skills and experience match this role.

Fundraising Manager
We are seeking an experienced Fundraising Manager to develop and deliver income generation from charitable trusts, foundations, and corporate partners.

In this role, you’ll drive forward our trusts, foundations, and corporate partnerships work to build strong, mutually beneficial relationships to support our mission. You’ll identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support. You’ll also maintain a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work.

This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.This role is:

•  Remote (UK-based)
•  Part time (20 hours per week)
•  Salary p/a £23,500 (FTE £37,600)

Apply now and help shape the future of an organisation making a real difference to the lives of trans young people.

Closing date: Monday 22 September 2025

About us  

We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath. 

As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive. 

About the role and who we are looking for 

We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change. 

Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we: 

• Develop and implement a Monitoring, Evaluation and Learning (MEL) framework 

• Complete our first environmental and social impact baseline assessment 

• Prepare our first Sustainability and Impact Report 

• Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services. 

Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact. 

You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners.  You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally. 

This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations.  If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you. 

Main duties and responsibilities    

1. Data discovery and management 

• Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance) 

• Help define and implement consistent data collection processes to improve quality and accessibility of information 

2. Evaluation and learning 

• Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework 

• Conduct or contribute to evaluations using both quantitative and qualitative methods 

• Gather resident feedback through interviews, surveys, focus groups, or other participatory methods 

3. Sustainability and ESG support 

• Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations 

• Support the analysis and presentation of environmental data for our baseline assessment and future reporting 

• Contribute to the integration of ESG standards into reporting and planning 

4. System and process development 

• Work with colleagues and external providers to define impact-related data requirements for our new CRM system 

• Support data migration, clean-up, and integration activities linked to sustainability and impact 

5. Reporting and communication 

• Contribute to the development of our first Sustainability and Impact Report 

• Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences

6. Grants and service impact 

• Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations) 

• Help identify how we can better evidence the impact of our services to residents and other stakeholders 

7. Coordination and admin support 

• Provide administrative, scheduling, and coordination support across sustainability and evaluation projects 

• Contribute to stakeholder engagement activities with residents, partners and staff 

Person specification 

Essential 

• Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively 

• Knowledge of evaluation and research methods (qualitative and quantitative) 

• Understanding of MEL, impact evaluation, or theory of change approaches 

• Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways 

• Strong organisational and project management skills with attention to detail 

• Ability to work independently, take initiative, and manage multiple priorities 

• Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools) 

• Interest or experience in ESG, sustainability, or social impact 

• Awareness of data ethics, confidentiality, and responsible data use 

Desirable 

• Experience working in a housing, charity or public sector, environment 

• Familiarity with CRM systems and experience supporting system development or data migration 

• Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD) 

• Experience engaging with service users, residents, or communities in a participatory way 

• Experience working with or engaging older people, particularly in residential, community, or service settings 

This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.  It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process

The Role

We have an ambitious membership growth target of 20%. In order to achieve this we need to be setting up new groups across the UK at scale. We have recently changed our marketing approach and are able to generate high volumes of high-quality enquiries.  But we have lots of areas without groups or with groups who are full and not able to accept new members.  We therefore need someone to take charge of setting up new groups at scale, ensuring the process for doing so is robust and streamlined.

Reporting to the Chief Executive, you will manage the end-to-end new group set up process:

• Identify geographical location for new group – based on no existing groups in area, local groups being full and/or volunteer availability  
• Source local volunteers and work with them to get new groups up and running
• Help them to identify suitable venue and time for first meeting and free and low cost opportunities to promote new groups in local area
• Work with Social Media Assistants to execute local level organic digital outreach via community Facebook groups and websites
• Outreach to local social prescribers to encourage them to signpost to NWR
• Source volunteers to distribute printed marketing assets within local community
• Chair first meetings or (depending on location) recruit member volunteer(s) to do so

• Call referred enquirers to explain more about new group – try to convert them to attending first free meeting

• Agree details for first meeting and brief press release to CEO
• Manage the enquiry process for new groups or support volunteer in doing so
• Keep record of enquirers, meeting attendees and memberships of new groups and provide updates at weekly meeting and for Dashboard and HOD reports.
• As we are a small organisation, you may also be required to undertake work outside of this remit to support the HOD and Membership team in the smooth running of the organisation.

Person specification

• Motivated by hitting targets and creating lots of new groups to connect socially isolated women
• Proficient in MS Office (Word, Excel, Powerpoint, Teams) and Google applications
• Enthusiastic and resourceful – keen to learn new systems and work to problem solve when necessary. 
• Experienced social media user
• Experience in volunteer recruitment and management is highly desirable
• Proactive, driven - able to work autonomously
• Outgoing, confident, happy to chat to enquirers and volunteers
• Warm, friendly, approachable, helpful
• Methodical and organised – able to work at pace whilst keeping efficient records of progress
• Appreciative of need to work at scale and streamline processes to maximise output