A fantastic children's charity is looking to recruit a Senior Loyalty Marketing Officer to lead on digital channel fundraising and engagement activity.

In this exciting role you will be creating email communications plans that deliver a quick and effective step change to digital comms activity, as the charity pivots towards a digital first fundraising strategy.

You will be responsible for ensuring the timely and effective delivery of fundraising and stewardship emails, hitting agreed targets for campaigns across all departments driving increased income, engagement, awareness and loyalty.

You will also lead on the creation of fundraising strategies that result directly in significant growth in fundraising email appeal income and work to improve supporter loyalty and engagement through the creation, and refinement of tailored and bespoke email journeys. In order to document campaign performance, you will set up and maintain an effective system (open rates, click throughs, unsubscribes etc), analysing performance and highlighting key areas for improvement in timing, content and asks.

Working across the organisation, another aspect of your role will be to deliver workshops and presentations on performance and other internal communications, in order for fundraisers to benefit from this data and insight.

You will line-managing two members of staff, so strong communication skills, with the ability to support and motivate others is a must.

If you're interested in hearing more please send in an up-to-date CV.

Please note, only suitable candidates will be contacted with more information.

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A fantastic children's charity is looking to recruit a Loyalty Marketing Officer. In this role you will work to develop sustainable income through the delivery of fundraising campaigns and digital communications, achieving income targets and increasing the retention and engagement of the overall donor base.

Responsibilities include assisting in delivering the digital fundraising strategy and demonstrating the charities work, to donors, supporters and volunteers through email and SMS marketing.

In order to be successful in this role, you must have the ability to produce engaging and successful digital marketing communications, gained through a working knowledge and experience of digital marketing techniques. Excellent understanding of, and empathy with, the motivations of current and potential donors, supporters, and volunteers is also vital.

Please note, this is a 12-month FTC with the possibility of extension.

If you're interested in hearing more, please do send in an up-to-date CV. Successful candidates will be contacted with more information.

A wonderful organisation that uses nature, animals and learning at the core of their work to engage the local community and young people are looking for a new Fundraising Manager. Harris Hill are delighted to be working exclusively with this organisation with their search in finding a brilliant fundraiser.

Despite the impact of the pandemic, they have been very successful in building their income from trusts, foundations, corporate and statutory sources. They are also launching a new capital appeal too. The Fundraising Manager will work closely with the CEO, as well as the rest of the team to apply for revenue and capital funds.

The successful candidate will build relationships with potential and existing funders and be able to translate their impactful educational, environmental, recreational and therapeutic programmes and ambitions into compelling funding proposals. As the sole fundraiser within the team, supported by the CEO and Finance Manager, the role will be both challenging and exciting, offering opportunities to grow your expertise, particularly in corporate and individual giving.

Their ideal candidate will be:

* A self-starter as well as a team player
* Highly motivated with strong communication /writing skills
* Demonstrable experience of securing grants and building relationships with Trusts and Foundations.

If you would like to learn more about this role then please do not hesitate to get in touch with Hannah at Harris Hill on [email protected] or call her on 02078207331.

Salary is £30,000 - £35,000 and it closes on Wednesday 5th of May.

Only suitable candidates will be contacted.

I am currently looking for an experienced Administrator for a fantastic opportunity with a well-established membership organisation. This role will primarily provide administration support to the team. You will help provide excellent customer service to both staff and partners - including ensuring that appropriate partnership agreements and resources are in place, updating various resources and answering general enquiries.

Key Responsibilities:
Customer Service and communications
Providing good customer service to partners and volunteers - answering general queries, managing the inboxes and putting together a monthly newsletter.
Partnership administration and record keeping
Responding to questions on partnership agreements, following up outstanding invoices and ensuring up to date and accessible records are in place to track progress and support the relationship with each partner.
Access to online and physical resources
Ensuring information on the programme is up to date and accessible via the volunteer portal Assemble.
Processing requests for physical resources

Data and content administration:
The role will assist with the cleaning and transfer of data into the new systems (new website), updating permissions, as well as supporting the uploading of new content (photos, news items) - as appropriate.

Team and programme support:
Working with the team to help set up meetings and training, arranging travel and other administrative tasks. Taking part in team meetings and playing a proactive role to ensure the Delivery Officers have what they need to manage relationships with each partner.

Decision-making:
The role requires the Admin Assistant to make decisions on task management and prioritisation of workload - as well as managing general enquiries.
Support from the team will be available related to non-routine or specific questions related to the delivery of walks and partnership management.

Analysis and initiative:
Some fact-finding and investigation may be needed to resolve issues. The role requires initiative to sort out problems that occur in the running of the various courses - working collaboratively in order to contribute to improvements to ways of working.

Communicating:
This role will provide excellent customer service to a range of stakeholders - including to others in the Wellbeing Walks team, the wider Operations team, partners and volunteers. You will assist in managing the team inbox and help with sending regular communications - including the monthly newsletter.

Resources:
Supporting partners and volunteers with information on the programme - including providing briefing packs, guidance and training resources via email and various systems.

If you have the above skills and experience and are immediately available, please apply online today!

Harris Hill are delighted to be recruiting for a HR Assistant for an excellent human rights charity.

The successful candidate will have charity or non-profit experience.

Please only apply if you are immediately available or within 1 week.

Job Title: HR Assistant
Salary: 16- 17ph
Hours: 3 days per week
Location: London
Temporary contract for: 2 - 3 months
Start: ASAP

Key responsibilities:
Assisting with;
Recruitment
Interviews & references
Contracts
HR Systems
Employee Relations
HR Projects
Performance Reviews

Essential Experience/Skills
Experience in a similar role
Assisting with recruitment, interviews & references
Assist with drafting of Contracts
Confident on HR Systems
Assisted with HR Projects
Employee Relations experience
Carried out or assisted with performance Reviews

If you feel that you have the above experience, please respond with your updated CV.
Please note that due to high levels of applications, only successful candidates will be contacted.

A health and social care charity are looking for a Project Manager -Mental Health.The manager will be required to produce quarterly monitoring reports on both contracts for the Commissioners as well as reports for the charity's Board of Trustees and relevant information as requested by the charity's Director. The manager will also be part of the charity's Management Team which inputs on the operations of as a whole and will be a Co Safeguarding Lead for the charity.

Key responsibilities

* Day to day management of Voicing Views and LGBTQ+ Mental Health Projects.
* To work proactively and cooperatively as part of an integrated team and to support and contribute to the core work of the charity.
* To support, inform and be informed by the work of other projects and services.
* To attend the Mental Health Clinical Reference Group and be able to represent the perspective views of mental health service users.
* To attend other key meetings within the SW London CCG, Mental Health Trust, Local Authority, Voluntary Sector and others.
* To manage and co-ordinate the input and involvement of service user representatives and/or volunteers as might be appropriate or needed.
* To facilitate and co-ordinate the planning and running of engagement workshops, events or research interviews, face to face or using digital means.

Person specification

* Experience of working directly with mental health service users regardless of ethnicity, religion and including LGBTQ+ service users.
* Experience of working in, or association with, health and social care in a mental health context
* Good understanding of different mental health conditions including mild to moderate and serious mental illness.
* Working in partnership and collaboration with others. Experience of coproduction
* Developing and maintaining relationships with key stakeholders both established and new.

Closing Date : Tuesday 4th May 2021

Disability charity is seeking a Senior Individual Giving Fundraiser, to work as part of the Public Fundraising team responsible for managing a portflio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life time value of existing supporters.

Key responsibilities
- Responsible for developing and managing a range of Individual Giving campaigns from inception through to evaluation, meeting agreed targets across the portfolio of activity. You will use a variety of channels including direct mail, telemarketing and email.
- To be the project lead on all your campaigns, coordinating a number of different stakeholders and suppliers, making sure everyone is aware of their own deadlines and responsibilities, and that all targets and KPIs are met.
- To ensure each fundraising campaign has a strong and genuine story at its heart and to offer insight-led supporter-focused feedback throughout the creative process.
- To review and manage online supporter content to ensure the online platform is delivering a relevant and user-friendly experience for supporters.

Skills and experience required:
- Direct experience of campaign managing a range of direct marketing activities including direct mail, email and telephone.
- Experience of success in delivering results as set out in a departmental budget.
- Experience of managing external agencies and internal stakeholders to deliver successful campaigns.
- Experience of monitoring and reporting of results and other financial data, including Google Analytics.

I am delighted to be working with an amazing sustainability charity in search of an Ethical Recruitment Programme Manager for a 6-month FTC. You will work closely with the CEO to deliver their programme strategy related to their work on promoting ethical recruitment in the hospitality industry. The post holder will carry out all required tasks to ensure the strategy deliverables are being implemented, with particular emphasis on managing the execution of meetings, trainings, workshops, virtual consultations etc.

Main duties:
Support with the delivery of the organisations Human Rights programming in key migration corridors
Conduct research and support development content for factsheets, webinars, guidance tools, and relevant principles and guidance materials related to Ethical Recruitment, Human Rights and Migrant Labour, for use by hotel companies.
Support with creating training materials and modules for ethical recruitment including reviewing and revising existing content.
Support in developing communications content for the programme, including scoping for case studies.
Seek and collate inputs from industry members such as HR Officers, hiring managers, sustainability professionals - on specific topics and materials, as required.
Support with the preparation of annual impact reporting (e.g., data collection, review of members reports, collating and synthesising member data, etc)
Develop content for and support in planning webinars and virtual meetings.
Support with scheduling and delivery of virtual meetings, webinars, working-group engagement including hosting, conducting, managing events, minute-taking, and action follow-up.
Collate projects updates, monitoring data and case studies and develop draft donor reports.
Establish and maintain relationships with relevant private and public stakeholders to deliver on the project and promote the organisations work on human rights globally.
Establish KPI's and plans to measure success of various programmes.
Undertake project review, impact measurement and reporting in coordination with the organisations Fundraising team to ensure they have information needed to work with funder on these programmes as part of the development of a long-term strategy for their human rights work in the region.
Stakeholder management & engagement
Support efficient line management of Human Rights Consultant as relevant
Support delivery of Human Rights Consultant work in line with the Alliance's systems, processes, and values.
Develop and manage relationships and strategic partnerships with key stakeholders, including funders, industry work groups, NGOs, and other similar industry initiatives.
Support engagement with and management of the human rights working group, establishing clear terms of reference, and managing their governance and operations.
Impact measurement and reporting
Develop programme outcome metrics for measuring progress made by the industry and the organisation, and design and implement a strategy for measuring impact from the start of each project.
Lead on the collection of relevant impact data towards key outcome measures linked with our goals, ensuring data collection and reporting is timely, accurate and consistent.
Ensure GDPR compliance in designated area of activity.
Financial management
Support with the management of the Programmes budget.

Knowledge:
Sound HR generalist knowledge, preferrable within the hospitality sector
Previous training experience
Comfortable handling people matters.
Detailed working knowledge of corporate social responsibility agenda and commercial realities of multinational companies, preferably the hospitality industry.
Good understanding of corporate structures and cross-functional ways of working needed for progress on the ethical recruitment agenda for example sustainability, legal, compliance, procurement, regional, etc.
Desired but not required: Knowledge of modern slavery reporting regulations, certification standards such as IRIS, as well as relevant audit programmes.

If you have the above skills and experience and are immediately available, please apply online today!

Harris Hill is delighted to be working with a fantastic National Charity in their search for a Head of Digital & Engagement. In this truly exciting new role, you will head up a team of five strong high performing Digital and Engagement colleagues, overseeing all digital, brand, PR and marketing activities.

Working closely with the Director of Income & Engagement you will determine the digital strategy to support the charities strategic aims. Key to leading digital change, you will be responsible for all digital marketing functions, driving digital brand growth, supporter development, growing income through digital channels and developing key digital support services. You will be committed to delivering a high-quality digital experience for everyone who accesses the charities services for support, their partners and of course supporters across all channels, including social media, websites, e-comms, digital fundraising platforms and mobile.

This role will also lead on integrated campaigns that inform, inspire, commemorate and mobilise, and will be at the forefront of creating innovative digital campaigns that expand both reach and support.

This is a fantastic opportunity for a true team player with a highly collaborative and egalitarian approach.

Please note, this role is home-based.

If you're interested in hearing, please send an up-to-date CV to

[email protected] Successful candidates will be contacted with further information.

National children's charity is seeking an individual giving fundraiser with experience in face to face fundraising. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one to one fundraising channels.

The charity is looking for a self-motivated, enthusiastic and well-organised professional to join the team. Candidates for this position should have experience that covers:
- Managing one to one fundraising channels
- Managing a range of agency and internal stakeholder relationships
- An understanding of acquisition and retention fundraising

The purpose of the role is to re-establish face-to-face direct recruitment activity at the charity after a pause due to COVID-19. Responsibilities include:
- Oversee the everyday management of face-to-face recruitment campaigns.
- Continue to progress, refine and develop the programme to maximise recruitment, income and ROI.
- Support on the management of a large and important budget.
- Report on the team s success and progress to a diverse mix of stakeholders across the organisation.
- Provide high quality training and motivate a large fundraising team spread across the UK.

National children's charity is seeking an experienced, and enthusiastic manager to join their Supporter Development team in a new and exciting role which will focus on embedding supporter experience in the welcome and retention programmes.

Reporting to the Associate Head, the successful candidate and their team will be responsible for supporter journeys for existing individual giving audiences.

The Supporter Development team focuses on engaging existing supporters to build loyalty and maximise long term income. The ideal candidate will be confident in line management and experienced in working with a team to develop and deliver journeys the improve supporters experience with an organisation.

With a focus on an audience centric approach to engaging with existing supporters, the ideal candidate will have a good understanding of the role of data insights, and sector trends whilst balancing the priorities of the organisation when leading on improving supporter experience for these audiences.

The Fundraising Manager will liaise closely with other managers and senior managers in the Individual Giving Marketing department. Specifically this person will:

- Oversee the development of welcome programmes to support investment in acquisition activity carried out by individual giving, and other specified projects
- Play a fundamental role in delivering an excellent supporter experience
- Ensure that communications sent to supporters are relevant and targeted based on audience and external environment
- Line manage a team to deliver a range of supporter journeys and to oversee their continual evolution and development

Candidates for the position should have experience in:
- Line management and leadership
- Developing and delivering strategies to improve supporter experience
- Managing welcome journeys to support acquisition strategies across a variety of channels and asks
- Working with data teams to review data insights and implement improvements
- Audience led cross sell planning
- Building and managing complex reporting and budgets
- Building and maintaining relationships with internal and external agencies

Harris Hill is delighted to be working with a national cancer charity in their search for an Events Fundraising Manager to support their challenge and mass participation events.

This role is a 3 month role on a 2dpw basis paying £34kpa (£18.68ph) but has potential to extend.

Duties:
To manage a portfolio of fundraising events with a focus on maximising income from challenge and mass participation events.
To ensure that all events are promoted and all marketing avenues have been explored.
To manage, develop and mentor the Events Fundraiser to help them achieve their goals.
To ensure all charity events are organised to a high standard ensuring that the service users remain at the centre of what we do.
To recruit participants and raise income, meeting and exceeding agreed targets.
To contribute proactively as a member of the wider fundraising team to help maximise fundraising opportunities in all areas.
To deputise for the Head of Community and Events Fundraising when required.

Additional info:
Line management of one events fundraiser.
Overseeing the challenge events portfolio, ensuring everything is up to date and being promoted effectively.
Lead on our upcoming series of bespoke challenges, including liaising with an external event organiser for logistics and volunteer management.
Able to travel across the country and must be available on: Saturday 15 May (London), Saturday 5 Sunday 6 June (Edinburgh), Saturday 19 Sunday 20 June (Belfast), Saturday 26 Sunday 27 June (Cardiff).
Potential support with recruitment for a permanent, junior member of staff.

I am currently looking for an experienced L&D/HR Administrator for an amazing animal charity. This part-time(21 hours) role is to support the HR team with General L&D administration, LMS administration and ad hoc support during the transition to the new HR system.
Main duties:
General L&D administration - support with booking bite-sized training, setting up Learning Circles well-being drop ins etc., developing the L&D programme including Share and Learns, course evaluations, admin for the work L&D Manager is doing for FundComm including booking their urgent skills training arising from the transition.
LMS administration - supporting if there are any issues with the new PDR online, supporting to continue to develop the well-being and D&I sites with resources, creating audiences for new e-learning courses, adding resources to home pages etc.
Administration Assistant Learning and Development
Administer and schedule training/workshop events and bookings.
Manage the responses to enquiries and bookings from the Training Inbox.
Liaise with delegates for each L&D programme/module.
Liaise with trainers to ascertain equipment needs and course materials.
Assist with the setting up and clearing of training rooms.
Manage and circulate the L&D calendar.
Support developing L&D plans for directorates.
Ensure attendance and evaluation forms are completed and processed.
Support the annual UK PDR returns process (now on the LMS) for the Global L&D Manager to analyse and report on.
Process and manage all L&D related invoices.
Occasional need to provide support to the wider HR team (for example with surveys, ad hoc admin during peak times).
Support the L&D Manager and Learning Technologies IS Manager to ensure the learning Platform is up to date.
Provide the bridge between HR and the LMS in terms of keeping data up to date (for example line manager hierarchies, starters, leavers).
Maintain LMS quality control
Working knowledge of Moodle / Totara LMS or similar.

If you are immediately available ad have the above skills and experience, please apply online today!

I am currently looking for a Senior Gift Aid Officer/Gift Aid Manager for an amazing animal charity. This 4 - 6 week temporary role will see you progressing projects that have already been started or at least briefed, moving them towards completion. The organisation needs to ensure that their monthly Gift Aid claims can continue, and key projects can be progressed. You will be reporting directly to the Head of FundComm Compliance but will liaise with other key internal and external stakeholders.
Qualities:
Excellent planning, organising, time management and resource management skills and able to work under pressure to tight timescales.
Demonstrable understanding of Gift Aid administration within a fundraising environment.
Demonstrable understanding of HMRC mandatory rules and best practice.
Demonstrable understanding of how and why Gift Aid claims are made and how to spot problems such as fluctuations in expected claims,
Ability to support other teams within the fundraising department in understanding and promoting Gift Aid (relating to Gift Aid queries they may have).
Highly numerate and analytical with a strong focus on detailed reporting and measurement.
Confident in proactively identifying and reporting possible problems.
Solution-focussed able to offer possible solutions to problems identified
Short term tasks:
Gift Aid Solus Mailing wash up review of current mailing, report set up, wash up report and recommendations for future mailings.
Liability repayment - to clear up liability due to be repaid and to maximise any new Gift Aid
To work with a data file of outstanding Gift id to the value of 10k and identify where we have supporter's initials that are missing in our main database
Project manage an external agency to ensure they deliver/delivered some pre-agreed outstanding tasks
Monthly Tax Claim:
Give supplier access to their system and project manage the monthly tax claim with Finance
Monthly tax claims rules working with the finance team
Gift Aid Declaration Forms Sign Off to create a checklist document for checking and approving forms in artwork so that we are no longer reliant on one person signing off artwork.
Gift Aid Warehouse Project management to ensure that external supplier make relevant recommendations to fix/upgrade the Gift Aid Warehouse (tool for verifying Gift Aid Declarations (GADS) and making valid Gift Aid Claims).
Project management to ensure that we can add and delete GADS in CARE
CARE deletions/reversals Review the supplier recommendations and ensure that change management is included. Ensure that an approval and change management system is in place so that when processes are changed.
Web design - Joint Declarations Project management with Supplier and web team
Gift Aid Validation Project management to ensure that supplier recommendations include validation of GADS received from all data entry points including third party supplier data. Also working with our CRM team to ensure that planned new systems of data transfers mean that GADS can be imported accurately, all types of GADS are processed correctly (written/oral/web declarations)
Amendments and Cancellation List Project management with our Supporter Care Team to ensure their list of any Gift Aid Declarations due to be amended/cancelled take place in the Gift Aid Warehouse.
GAW access ensure that you have access to the tool (only currently granted to 2 members of staff) working with member of FundComm Team to complete some ad hoc manual issues.
Unmatched GADS work through about 850 records where their status shows they have a valid GAD but the relevant live GAD is not appended to their record liaising with external supplier and IS team.
Reporting creation;
Weekly progress/status update via email to working group and monthly progress/status update for the Senior Leadership Team
3rd Party call monitoring of Gift Aid - we need to make sure 3rd party suppliers are validating Gift Aid - to regularly monitor calls from appeals involving oral Gift Aid and report back and make recommendations for improvements.
Reporting
validation of dashboard reporting (our data team are in the process of creating a Gift Aid reporting dashboard we need to validate the contents and ensure this gives us enough to monitor existing Gift Aid and has information accessible to inform future strategy). Identify what has already been written and what needs to be developed.
Track attrition rates:
Exclusion List update Work with our data team to understand the exclusion list. Each tax claim is run by this exclusions list to make sure we don't claim on invalid Gift Aid. We need to understand if the exclusions being used are still relevant and identify any that should be removed.

The hours for this role are negotiable dependent on experience - between 3-5 days a week.
If you have the above skills and experience and are immediately available, please apply online today!