Jobs
Harris Hill are delighted to be working with a national charity to recruit for a Senior Events Fundraising Officer in order to lead a portfolio of fundraising events, with a particular focus on developing new events, delivering excellent supporter experiences, and ensuring income and expenditure targets are met or exceeded.
This is a hands on role for someone who enjoys balancing strategic thinking with operational delivery, and who thrives on building strong relationships with supporters, colleagues, volunteers and external partners.
As a Senior Fundraising Officer you will:
- Take budgetary ownership of a range of owned and third-party fundraising events and partnerships, from feasibility and planning through to delivery and evaluation.
- Lead on new event development, working closely with innovation colleagues to research ideas, build proposals and business cases, and measure success using financial and non financial KPIs.
- Prepare and manage live event budgets, ensuring accurate forecasting and clear reporting on expenditure and true ROI.
- Manage relationships with suppliers, event providers and key stakeholders to ensure high quality delivery and added value for participants.
- Ensure all events meet legal, contractual and health & safety requirements.
- Deputise for the Events Fundraising Manager when required and provide guidance and support to Events Officers, including line management where appropriate.
- Lead on event volunteering plans, overseeing recruitment, training and volunteer care to increase engagement and retention.
- Work collaboratively across fundraising, marketing, press and digital teams to develop and deliver effective marketing and PR plans for events.
- Build long-term relationships with supporters through thoughtful, empathetic communication across email, social media and phone.
To be successful, you must have experience:
- Experience working in a fundraising, marketing or customer service environment
- Proven experience of planning and delivering events
- Strong budget management and organisational skills, with the ability to manage multiple projects and deadlines
- Excellent written and verbal communication skills, particularly by telephone
- A creative and innovative approach to event development
- Strong relationship building skills with colleagues, supporters and external partners
- An understanding of supporter care principles
- Confidence using Microsoft Office and social media platforms
Desirable
- Knowledge of current trends in charity fundraising events
- Understanding of supporter motivations
- Experience working with agencies and suppliers
- Relevant fundraising or marketing qualifications
Salary: £32,577
Location: London, hybrid working or fully remote
Contract: 2 years FTC
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to lead on the delivery of high-value fundraising events and special projects, working closely with senior volunteers and committees. You will manage complex event logistics, secure sponsorship, and build long term relationships that maximise sustainable income and supporter engagement.
This varied role combines strategic planning, relationship management and hands on project delivery, while contributing to wider fundraising strategy and income targets.
As a Senior Special Events Manager you will:
- Manage and deliver large scale fundraising events and special projects to a consistently high standard
- Lead specific fundraising initiatives, supporting and developing colleagues through project work
- Build, manage and grow strong relationships with senior volunteers, committee members and key supporters
- Secure sponsorship and manage relationships with external suppliers to achieve best value
- Contribute to departmental planning, budgets and process improvement initiatives
- Work collaboratively across teams to maximise income and streamline fundraising activity
- Develop engaging materials and bring innovative ideas to keep events competitive and impactful
- Represent organisational values in all activity
To be successful, you must have experience:
- Extensive experience of event and project management, with a strong track record of delivering and growing large scale events
- Exceptional relationship building skills, including experience working with senior level stakeholders
- Strong organisational and leadership skills, with the ability to manage budgets and meet income targets
- Excellent communication, negotiation and influencing skills
- A creative, solutions focused approach to fundraising and events
- Experience in a customer focused environment such as fundraising, sales or marketing
- Confidence using standard office software and digital tools
Salary: £37,948- £41,791 per annum inc. LW
Location: London, hybrid working
Contract: Permanent
Closing date: 18th January at 9am
Interview: TBC
Recruitment process: Cv and Supporting Statement to [email protected]
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
I’m thrilled to support a leading global children’s charity, ending the education crisis, to recruit their new Design Assistant to support the hands-on creation of visual content across digital and print design, photo and editing and brand development within their in-house Creative Studio.
Their Creative Studio produces high-quality visual materials for the charity’s campaigning, advocacy, fundraising and project work — including photography, short-form video, social media assets, infographics and print/digital materials.
This is a highly practical, creative role ideal for someone at the start of their design or content-production career who wants to develop their skills across design, photography, video editing and digital asset creation.
You’ll join a forward-thinking charity, who work a 4-day working week.
We’re looking for someone hands-on, creative and eager to learn:
- A proactive, collaborative, enthusiastic ‘can do’ attitude.
- Some experience and training in design and video editing (formal or self-taught). Photo editing is a plus.
- Confident with design or editing tools (e.g. Adobe Creative Cloud)
- Familiar with social media channels and individual channel requirements.
- Strong attention to detail and a good visual eye.
- Ability to work to follow brand guidelines and follow creative direction.
- Able to effectively manage multiple projects and timelines.
If this sounds like you, then I’d love to hear from you. Please apply now!
- Salary: £28,000
- 4 day week! Employees work Monday-Thursday.
- Location: Central London office (hybrid, 2 days a week in the office near Liverpool street)
- Full-time, permanent.
Closing date is 9am Friday 16th January, please apply today to find out more.
Interviews being held w/c 19th January, online.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
A great opportunity for a Communications Assistant to join a fast-paced, purpose-driven charity, providing essential support to ensure the smooth setup and running of communications, marketing projects, content production and events. You’ll join a forward-thinking charity, who work a 4-day working week.
I’m keen to hear from a highly organised communications professional eager to apply their skills within a global children’s charity dedicated to ending the global education crisis.
As Communications Assistant your responsibilities will include:
- Project and administrative support: Assisting with multiple projects at once, scheduling meetings, preparing agendas and notes, organising shared documents and files, helping draft briefs, tracking actions and supporting internal and external stakeholders to keep work moving.
- Content coordination: Supporting the gathering, organisation and creation of content in-house, with partners and at events.
- Brand channel support: Helping maintain our busy websites, email communications and social media channels by uploading content, drafting posts or newsletters, updating pages, and ensuring information is accurate, timely and consistent with brand guidelines.
- Event support: Assisting with the setup and delivery of a year-round programme of events, including venue research, branding and collateral preparation, invitations, supplier liaison, on-site support and general logistics.
- Team-wide coordination: Acting as a central support to the Marketing & Communications team by managing shared inboxes or workflows
Your experience and character:
- A determined, enthusiastic and proactive ‘can do’ attitude.
- Strong organisational and time-management skills with the ability to juggle multiple tasks and deadlines.
- A problem-solving mindset and the initiative to anticipate needs and keep projects running smoothly.
- Familiarity with digital communications, including social media, website content management and email creation and the Microsoft Office Suite including Microsoft Teams
- Confident communicator able to work with a variety of internal teams, suppliers, partners and agencies.
If this sounds like you, then I’d love to hear from you. Please apply now!
- Salary: £27,000
- 4 day week! Employees work Monday-Thursday.
- Location: Central London office (hybrid, 2 days a week in the office near Liverpool street)
- Full-time, permanent.
Closing date is 9am Friday 16th January, please apply today to find out more.
Interviews being held w/c 19th January, online.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
A wonderful opportunity for a Studio Assistant to join a fast-paced, purpose-driven charity, whose role will be to support the smooth day-to-day running of their Creative Studio. You’ll join a forward-thinking charity, who work a 4 day working week.
The Studio Assistant will provide support on studio operations and assist with projects, asset management and creative production. This is a hands-on role ideal for someone at the beginning of their creative career who enjoys supporting projects and has fantastic administrative skills. No two days are the same, and there’s plenty of scope to grow into project coordination and production.
You’ll bring;
- Strong organisational skills and multitasking magic
- A collaborative spirit and problem-solving mindset
- An interest in creative production
- Confidence with digital tools (bonus points for Monday.com or Adobe Creative Suite!)
If you’ve got a sharp eye for detail, and a can-do attitude, we’d love to hear from you!
- Salary: £26,000 (depending on experience)
- 4 day week! Monday-Thursday.
- Location: Central London office (hybrid, 2 days a week in the office near Liverpool street)
- Full-time, permanent.
Closing date is 9am Friday 16th January, please apply today to find out more.
Interviews being held w/c 19th January, online.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving.
You’ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment.
As a Senior Relationship Manager you will:
- Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service.
- Handle financial administration, including bookkeeping, reconciliation, and payments.
- Ensure all activities comply with UK charity law and regulatory standards.
- Liaise effectively with clients, intermediaries, and third party providers.
- Support process improvements, team development, and external communications.
- Represent the organisation at events and networking opportunities.
To be successful, you must have experience:
- Significant experience in grant making and compliance within the charity sector.
- Proven track record in relationship management, ideally with HNW/UHNW clients.
- Exceptional communication and client stewardship skills.
- Strong organisational abilities and attention to detail.
- Proficient in Microsoft Office and comfortable handling sensitive data.
- Proactive, solution oriented, and able to thrive in a fast moving environment.
Salary: Starting salary £40,000+ bonus
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.
In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.
As a Relationship Manager you will:
- Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
- Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
- Ensure compliance with UK charity law and regulatory requirements.
- Liaise with clients, intermediaries, grantees, and third-party service providers.
- Support external communications, events, and networking to grow the organisation’s profile.
- Maintain office systems and provide administrative support as needed.
To be successful, you must have experience:
- Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
- Knowledgeable about the charity sector and grant making processes.
- Detail oriented with strong analytical and compliance skills.
- An excellent communicator, confident in both verbal and written forms.
- Organised, proactive, and able to manage multiple priorities in a fast paced environment.
- Skilled in Microsoft Office and comfortable working with sensitive data.
- A collaborative team player with a positive attitude and eagerness to learn.
Salary: Starting salary £35,000- £40,000
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance Manager with a national charity for unpaid carers on a permanent, part-time (28 hours per week) basis. As Finance Manager, you will be responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
Please note, hybrid working is in place with this organisation, and you will be required to go into the office every Wednesday. Additionally, the salary on show is the FTE.
As Finance Manager, you will:
- Manage the financial accounting function of the organisation
- Prepare monthly management accounts for budget holders and senior management team
- Verify and validate the restricted funds accounts and reports and incorporate into the main accounting and reporting systems
- Line manage the Finance Officer including conducting appraisals and supporting development
- Prepare the year-end audit files and statutory accounts in line with SORP, the Charities Acts and liaise with the auditors, bankers and other agencies as appropriate and relevant
The successful applicant will:
- Have demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (ACA, ACCA, CIMA)
- Have the ability to use Excel to a high standard to record, analyse and compare data quickly and effectively
- Have strong knowledge of the latest Charities SORP and Companies Act
- Have line management experience
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)
- REPORTING TO: CEO
- CONTRACT TYPE: Permanent, Full-time (hybrid)
- PROPOSED SALARY: £35,000 per annum depending on experience
- LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
- HYBRID WORKING: A minimum of 2 days per week is based at their offices in Central London.
- BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
- HOURS: Full-time, 35 hours a week, Monday to Friday.
- LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken)
PLEASE APPLY IMMEDIATELY, INTERVIEWS ARE AVAILABLE AS SOON AS POSSIBLE
About the role: Principal Responsibilities
- Finance Administration
• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits
• Inputting and updating all incoming and outgoing transactions on QuickBooks.
• Saving payment confirmations on the server and on QuickBooks.
• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.
• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)
• Weekly and monthly bank reconciliations.
• Financial support to CEO and auditors for annual audit.
• Administration of 3 company credit cards and company expenses.
• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission.
2. Grant assistance
• Review and edit of grant letters for c.15 grants per year.
• Email liaison with grantees to ensure timely submission of paperwork including annual reports.
3. Assistance to CEO
• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production.
• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting.
4. Office Management
• Handling incoming and outgoing correspondence e.g. post, office phone
• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies
• Facilities: deal with any repairs and cleaning including liaison with cleaning company
• Organising catering for Trustees meetings x3 annually
• Weekly backup of server
• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings
Person specification
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Harris Hill are delighted to be working with a national charity to recruit for a Legacy Administration Manager in order to manage and administer legacy gifts. This is a pivotal role, ensuring legacy income is maximised, accurately recorded and received in a timely, compliant manner, while always honouring the wishes of legators with sensitivity and care.
Working with a high level of autonomy, you will oversee the legacy administration process end to end, building strong relationships with executors, solicitors and co-beneficiaries, and working closely with internal fundraising, finance and data teams. You will also play a key role in identifying and managing risk, resolving complex cases and maintaining best practice processes.
As a Legacy Administration Manager you will:
- Manage the full legacy administration process, from notification through to receipt of income
- Create and maintain accurate digital and physical legacy records
- Respond sensitively and promptly to all legacy related correspondence
- Review and approve estate accounts, questioning anomalies where appropriate
- Liaise with executors, solicitors and co-beneficiaries to progress estates and protect the charity’s entitlement
- Identify, escalate and help resolve complex, contentious or high-risk cases, working with legal advisers as needed
- Support and advise lay executors when required
- Follow up stalled or inactive cases to ensure progress
- Maintain and improve legacy administration policies, processes and compliance with relevant legislation and best practice
- Ensure all work is carried out sensitively and in line with GDPR
- Produce reports for Directors and Trustees on the legacy pipeline and contentious cases
- Work collaboratively with fundraising, finance and supporter data teams
- Provide cover for the Legacy and In Memory Manager and support legacy related communications and events
To be successful, you must have experience:
- Proven experience of managing legacy gifts and estate administration
- Working knowledge of wills, probate, trusts and relevant charity law
- Awareness of inheritance tax, capital gains tax and related regulations
- Experience reviewing estate accounts and identifying issues or anomalies
- Strong organisational skills with excellent attention to detail
- Ability to manage your own workload and progress cases proactively
- Excellent written and verbal communication skills, with a sensitive and empathetic approach
- Confidence assessing reputational, financial and legal risk
- Competence in MS Office (Outlook, Word, Excel) and CRM or legacy management systems
- A high level of discretion and respect for confidentiality
Desirable:
- Experience working within a charity
- Certificate in Charity Legacy Administration (CiCLA), Institute of Legacy Management qualification, or equivalent experience (e.g. legal, paralegal or private practice estate administration)
Salary: £35,000 – £38,000 per annum
Location: Rochester City Airport
Contract: Permanent , hybrid working 2-3 days in the office
Closing date: Friday 23rd January at 8am
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
HR Business Partner (Employee Relations Focus)
Charity sector | London / Hybrid - Immediate start - 6 - 9 months FTC
I am supporting a values-led charity to recruit an experienced interim HR Business Partner with a strong focus on Employee Relations.
This role will initially concentrate on managing complex ER casework and strengthening ER practice across the organisation. After the first six months, it will evolve into a broader HR Business Partner role, supporting strategic people initiatives.
The role
You will act as a trusted advisor to leaders and managers, providing pragmatic, legally sound guidance on employee relations matters. Key responsibilities include:
Managing complex ER cases including disciplinaries, grievances, performance, absence and conduct
Leading and overseeing investigations, ensuring fairness and legal compliance
Coaching managers to build confidence and capability in people management
Overseeing ER casework delivered by an outsourced HR provider
Supporting HR projects and organisational change initiatives, including restructures, TUPE and workforce planning
Deputising for senior People & Culture leadership when required
About you
I am keen to speak with HR professionals who offer:
Strong HR generalist experience, ideally at HR Business Partner or senior advisory level
In-depth knowledge of UK employment law and ER best practice
Proven experience handling complex and sensitive ER matters
Confidence in influencing and challenging senior stakeholders
CIPD qualification or equivalent experience
Experience in the charity or not-for-profit sector, alongside a genuine commitment to equality, inclusion and values-led work.
Harris Hill and the organisations we work with are committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women applicants due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
If you have the above skills and experience, please apply online today, I would love to have a conversation with you!
Harris Hill is working with a large national children’s charity to recruit a Fundraiser to support volunteer boards and deliver sustainable, high-value income.
This role will focus on building strong relationships with senior volunteers and supporters, enabling them to use their networks to generate income through events, corporate partnerships, and other high-value opportunities. Working closely with the corporate partnerships team, you will help develop and support fundraising initiatives that deliver long-term impact.
Key responsibilities include:
- Managing and stewarding relationships with senior volunteers and board members
- Supporting volunteer-led fundraising projects and events
- Collaborating with corporate partnerships colleagues to maximise business-led fundraising opportunities
- Contributing to income planning, reporting and evaluation
- Ensuring fundraising activity is compliant and supporter-focused
About you:
You will have experience in fundraising, partnerships or relationship management, with strong communication and organisational skills. You’ll be confident working with senior stakeholders and motivated by making a positive difference to children’s lives.
To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.
For a full job description and details on how to apply, please contact Hannah at Harris Hill on [email protected]
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
I’m delighted to be supporting a leading UK cultural arts charity to recruit a Youth Marketing Lead, for 12 a month contract. This is an exciting opportunity to lead meaningful work that connects the next generation with culture.
This role will provide leadership and continuity for the organisation’s youth-focused marketing activity, while also adding capacity during the development and implementation of a new CRM. Working closely with the Head of Youth Marketing, you will help shape and deliver an inclusive, research-led marketing strategy designed to engage a diverse range of young people and educators with museums across the UK.
Acting as deputy to the Head of Marketing, you will provide senior oversight and coordination across youth marketing activity, with particular responsibility for the growth and evolution of two successful membership products. This includes leading multi-channel acquisition and retention campaigns, developing partnerships with higher and further education providers, and ensuring all activity is inclusive and accessible.
You will also play a key role in CRM transformation, support new initiatives such as bulk purchasing and gifting, and line manage and mentor team members to maximise impact and income generation.
About you:
- Substantial experience in delivering marketing campaigns aimed at young people.
- Experience of working with fundraisers (major gift, or corporate)
- Excellent knowledge of marketing discipline and techniques, across a range of channels, including use digital technology
- Experience developing, and working with CRM systems
- Experience of building initiatives from the ground up and in partnership with other organisations
- Experience of managing stakeholders with a range of priorities and in the steering the decision-making process
For more information, please apply! The firm closing date for applications is 9am Friday 9th January, but I’d recommend applying sooner, so we can have a detailed conversation about the brief.
- Salary: £54,600
- Contract length: 12 month FTC, full-time hours.
- Location: King's Cross, London. Hybrid 2 days a week in the office.
Inspire the nation’s love of art.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Supporter Experience Manager. This role will by hubrid with 2 days in the office: London, Cardiff, Edinburgh or Warrington.
This role sits at the heart of supporter engagement, shaping how supporters connect, engage and stay loyal over time. You’ll lead the development of a unified, multi-channel supporter experience strategy, using insight, innovation and collaboration to deepen relationships and maximise lifetime value.
As a Supporter Experience Manager you will:
- Design and implement a multi-channel Supporter Experience Strategy, delivering a unified supporter journey framework across the organisation.
- Lead the development and adoption of integrated supporter journeys that enhance satisfaction, trust, loyalty and income growth.
- Map and evaluate existing supporter journeys, identifying pain points and recommending improvements to deliver better outcomes.
- Use supporter feedback, insight and performance data to continuously refine journeys and communication approaches.
- Drive innovation by exploring emerging trends, tools and technologies to enhance supporter engagement.
- Identify and maximise cross sell opportunities, ensuring supporters are engaged in meaningful and personalised ways.
- Collaborate closely with data and insight colleagues to develop CRM capabilities that support personalised, data led engagement.
- Own and maintain the supporter journey matrix, ensuring consistency and quality across campaigns and initiatives.
- Develop and deliver training that equips teams to design, implement and improve supporter journeys effectively.
To be successful, you must have experience:
Essential
- Significant experience in a supporter experience role or delivering supporter journey strategy.
- Strong background in multi-channel communications and content delivery.
- Highly developed analytical skills, with the ability to translate insight into action.
- Experience designing and refining end to end supporter journeys.
- Proven project management skills and the ability to collaborate effectively across teams.
- Excellent interpersonal and influencing skills with internal and external stakeholders.
Salary: £53,549 for London, £48,576 for all other locations.
Location: London, Cardiff, Edinburgh or Warrington hybrid working , 2 days in the office.
Contract: Permanent, 35 hrs a week
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to be working on behalf of a dynamic and values-led arts charity to recruit an HR and Office Manager. Our client operates at the intersection of contemporary art, community and culture, transforming underused buildings into vibrant, artist-led environments, and is seeking a confident and people-centred professional to help support its growing team.
This is a permanent, full-time position of 32 hours per week, worked across four days, as this organisation operates a four-day working week as its full-time model. The role is mostly office-based and will involve working across several creative spaces in London, with some flexibility for home working where appropriate.
In this role, you will take ownership of day-to-day HR and office operations, ensuring that staff are well supported and that internal systems run smoothly and transparently. You will oversee the full employee lifecycle, from onboarding to offboarding, maintain accurate and confidential staff records, and act as a trusted point of contact for HR queries and employee relations matters. Alongside this, you will play a central role in strengthening organisational infrastructure, improving internal systems, managing calendars and shared information, coordinating meetings, and supporting internal communications. You will also work closely with senior leadership to ensure policies are embedded in practice, governance requirements are met, and the organisation continues to operate as a fair, ethical and people-focused employer.
We are looking for someone with solid experience in HR and Office Management, strong knowledge of UK employment practices, and commitment to fairness, accessibility and care in the workplace. You will have the confidence to handle sensitive employee matters with care and discretion. Excellent organisational and communication skills are essential, as is the ability to juggle multiple priorities in a busy, collaborative environment. Just as important is cultural fit: this is a creative, artist-led organisation, and the successful candidate will be comfortable working in an informal, imaginative and values-driven setting. You will be someone who is naturally organised but also creative in your approach, empathetic, and genuinely motivated by supporting people and nurturing a positive workplace culture within the arts or not-for-profit sector.
To apply, please submit your up-to-date CV by Monday, 12th of January at 08:59 AM. If you are shortlisted, we will share the job pack, arrange a briefing on the role, and ask you to deliver a tailored cover letter.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.