Head of content co jobs
About the team
The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.
The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
About this role
The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus’ public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society.
We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You’ll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK’s policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders.
The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content.
This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly.
We’re interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We’d particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style.
We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.
We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack.
Key responsibilities
• Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project
• Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly
• Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records
• Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events
• Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed
• Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes
• Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs
• Assist in developing campaign tools and published materials
• Draft policy briefings, summaries, papers, presentations, and social media content
• Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting
• Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members
• Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar)
• Contributing to a collaborative and inclusive team culture
• Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights
Person specification
Essential
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously.
• Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early
• Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact
• Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear
• Strong IT Skills (Microsoft Office skills essential)
• Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards
• Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
Desirable
• Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence)
• Experience managing a CRM database or similar, ensuring information management systems are up to date
• Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Monday 9th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 16th March 2026.
2nd Interviews will take place on w/c 23rd March 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

You will be part of a warm, supportive and forward-thinking community dedicated to nurturing young people academically, emotionally and spiritually. Seeking an ambitious, relationship-driven Development Manager to lead and grow our fundraising, community engagement, and alumni relations activity across our family of schools. This is an exciting opportunity to join a values-led educational trust and play a strategic role in supporting life-changing bursaries, major development projects, and the flourishing of our parent and alumni communities. Working closely with the COO, Heads, Governors, and our dedicated volunteer networks, you will champion a culture of philanthropy, belonging, and long-term support for our schools.
As Development Manager, you will:
Lead the Fundraising Strategy - Design and deliver a long-term fundraising strategy, with a particular focus on bursaries and capital projects
Build and nurture relationships with donors and prospects
Develop a strong, sustainable donor pipeline
Monitor fundraising performance and share regular progress updates with senior leaders.
Line manage the Development Assistant
Grow Our Alumni & Parent Communities
Create a vibrant alumni programme shaped around events, storytelling, and engagement opportunities
Oversee alumni data management and ensure GDPR compliance
Coordinate high-quality alumni communications, reunions, and digital content
Support & Empower Volunteers
Act as the main liaison for parent-led groups, providing guidance and partnership
Support community events such as fairs, auctions, uniform sales and fundraising initiatives
Deliver Inspiring Communications & Events
Work with Marketing to champion development of stories across digital and print channels
Produce engaging content that demonstrates the impact of giving
Plan and deliver stewardship and cultivation events, including receptions, legacy gatherings and giving campaigns.
Oversee development administration, correspondence, databases, and budgets
Travel is required one day a week to their other site in surrey
About You
Proven success in fundraising, development, alumni relations or stakeholder engagement
Exceptional interpersonal and relationship-building skills
Strong written and verbal communication, including ability to create persuasive content
Experience managing multiple projects strategically and efficiently
Confident using CRM systems and working with donor/alumni data
Experience leading or mentoring staff
A proactive, collaborative approach with the ability to work independently
Experience working with senior leadership or major donors
Knowledge of GDPR and charity sector compliance
Understanding of donor stewardship, major gifts or planned giving
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do feel free to get in contact to discuss this role in detail or if you have any queries.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The Society of Antiquaries of Scotland are looking to hire two new members of staff to help create and deliver the final two regional research frameworks as part of the Scottish Archaeological Research Framework (ScARF) project.
These roles will help the Society deliver its programme activity to support its mission and vision. One role will assist in the delivery of the North East of Scotland Archaeological Research Framework. The second role will assist in the delivery of the Forth Valley Archaeological Research Framework project. Both roles will provide support and carry out additional research required, as well as helping with the co-ordination of events. Reporting to the Research Manager, the roles will contribute to other research-related activities relating to the Scottish Archaeological Research Framework and will help deliver wider Society aims relating to external strategies as required.
Main Responsibilities
- Support the Research Manager in project delivery
- Maintain high academic standards across Society research-related activity
- Carry out a desk-based assessment and assist with literature review of research for the region, including Historic Environment Record (HER) assessment and data improvements, radiocarbon dates, museum collections, and Treasure Trove
- Update records and data within the HERs for the region based on gaps identified during the base data gathering process
- Create datasheets, interactive maps and graphics
- Assist with writing the Regional Research Framework
- Support the organisation of Project Advisory Group meetings, stakeholder engagement, workshops, and other project events
- Facilitate workshops, events, and communication
- Conduct at all times to maintain the high esteem in which the Society is held, and follow the Society employment policies and health and safety procedures
Role: Research Officer – full-time, fixed term for three years
Contract: 36 months (three years)
Salary: £29,200 per annum, with an additional 10% pension contribution
Hours: 37 hours (five days) per week with flexible daytime working hours on Monday–Friday, and an occasional requirement to assist at evening or weekend events with time off in lieu (TOIL) given for overtime provided.
Location: Hybrid working – all staff are expected to work from our office at the National Museum of Scotland in Edinburgh at least two days per week (pro rata) and employees starting in a new role will be required to work from the office more regularly in the first instance. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.
Reports to: Research Manager
Probation: There will be a probationary period during which time your skills and suitability for the post will be assessed.
The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply. We are happy to explore different ways of working, secondments and alternative arrangements.
How to Apply
Submit a CV and a cover letter outlining how your experience, skills and knowledge meets the requirements (cover letter to be no more than two sides of A4) by the closing date
Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom on 19 and 20 March 2026. Reasonable travel expenses can be claimed.
Applicants who are not shortlisted will be informed but no detailed feedback will be possible.
The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form, a link will be emailed to you with receipt of your application. Filling in this form is voluntary, and the results are anonymous and are not used in the recruitment process.
Closing date: 11:59 PM on 8 March 2026
Further Information
For further information, please read the 'ScARF Research Officer – Full Job Description' on our website or contact the Head of Research, Dr Helen Spencer FSAScot
Become part of something historic!
Looking for an experienced Communications Manager who can help enhance how we communicate with residents during a challenging and emotional time - someone who brings empathy, clarity, and confidence in crisis communications. Reporting to the Head of External Communications, you will lead the delivery of transparent and engaging communications across digital, print and community channels. You'll work closely with operational and building safety teams to maintain clear, accurate updates for residents, while also supporting wider engagement activity. This is a hands-on, fast-paced role where your work will directly impact residents' experiences and the organisation's reputation.
What you'll be doing
- Delivering a multi-channel resident communications strategy for relocated households.
- Producing weekly written updates and monitoring engagement and feedback.
- Maintaining accurate and up-to-date FAQs on our dedicated microsite.
- Organising and delivering resident engagement events, ensuring senior leaders are fully briefed.
- Creating and distributing communications materials - including digital content, print resources, video and social media assets.
- Ensuring communications reflect the diversity and varying needs of different resident groups.
- Working collaboratively across the organisation to ensure joined-up messaging.
- Supporting resident involvement, policy consultations and community engagement.
- Proactively protecting and promoting our reputation through all communication, internal and external.
The ideal candidate will be able to demonstrate: -
- A strong track record in customer/resident communications, ideally in complex or regulated environments.
- Experience leading incident or crisis communications in a public-facing setting.
- Excellent written, verbal and visual communication skills, with the ability to simplify complex or technical issues for diverse audiences.
- Confidence engaging senior stakeholders, as well as political or community figures (e.g., MPs, councillors).
- Proven ability to deliver effective engagement events.
- High attention to detail, accuracy and consistency.
- Ability to anticipate and manage reputational risks.
- Collaborative, organised, and motivated by making a meaningful difference.
- Digitally savvy, resilient and comfortable working in a fast-moving, high-profile environment.
- Experience of managing press, media and journalists
- You will have experience of working in a communications role in public services.
- Experience in housing is not essential - what matters is your ability to learn quickly and apply insights confidently.
If this role is of interest, please apply ASAP with a word version of your CV highlighting all your relevant experience. Do feel free to get in touch for more information.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Support
At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds.
The Role
The role of Programme Manager is to design and deliver an engagement programme that develops and sustains meaningful, long-lasting relationships with our alumni community. Working closely with the Head of Alumni Relations, the Programme Manager will create new and innovative ways to build relationships and actively engage alumni, working towards three overarching goals: developing advocates, volunteers, and donors.
The Programme Manager is a pivotal member of the Alumni Relations team, responsible for shaping and delivering an outstanding engagement experience for our alumni. Central to the role is stewardship of Connect, our dedicated one-stop platform for alumni, which provides access to industry insights, news, opportunities, lifelong learning, volunteering pathways, and a powerful professional network.
This is an outward-facing role requiring exceptional relationship-building skills, creativity, and the ability to manage multiple complex projects at pace. The ideal candidate will be a confident and engaging communicator, with a passion for community building, driving impact, and delivering a best-in-class alumni experience.
SEO London Alumni programme
SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.
We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.
SEO Connect
SEO Connect is our dedicated alumni platform, designed to help members of our community stay connected and virtually network with one another, while benefiting from the wealth of expertise within our alumni pool.
Through access to short courses and continued professional development opportunities, SEO Connect serves as a central hub and portal to all things SEO alumni—supporting lifelong learning, collaboration, and career progression.
Responsibilities and Accountabilities
Connect
- Serve as the primary lead for Connect, ensuring it remains a dynamic, engaging, and informative platform for all alumni.
- Curate content that highlights industry news, alumni achievements, events, opportunities, and professional development resources.
- Work collaboratively with the Alumni Relations team to enhance platform functionality, user experience, and engagement.
- Lead the development of an engagement programme for SEO Connect members, fostering long-lasting, impactful relationships with diverse graduate talent.
- Create and maintain a Connect Content calendar ensuring that the platform is fresh and innovative with daily updates
- Engage with the network on Connect, encourage two way comms and lead members to take other forms of action- whether this be Volunteering, Donations or Advocacy.
- Create a compelling reason for members to join the platform.
- Design and implement new strategies to support Affinity Groups and new business development on Connect.
- Maintain the Connect member database within the CRM and ensure accurate tracking of interactions, development needs, and progression.
- Create innovative content and communication approaches to attract and retain members
- Provide monthly engagement insights to monitor performance and influence future planning.
Lifelong Learning
- Develop a suite of accessible, high-value materials that support lifelong learning and continued professional development for alumni and Connect members.
- Collaborate with Alumni Relations colleagues to build shared events, resources, and learning opportunities.
- Ensure all relevant learning materials are integrated into Connect and promoted effectively across communications channels.
Alumni Volunteering
- In partnership with the Head of Alumni Relations, co-create a compelling volunteering programme that enables alumni to give back, grow their skills, and strengthen their connection to our community.
- Build and maintain a comprehensive volunteering database within the CRM, ensuring accurate tracking, monitoring, and stewardship of all volunteers.
- Develop innovative communication strategies to attract alumni volunteers and match them to meaningful roles.
- Create and deliver an alumni volunteer engagement plan—such as newsletters, spotlight features, or impact reports—to help volunteers understand and celebrate the difference they make.
- Keep all volunteer roles and progress actively updated in the CRM and provide monthly insights on volunteering engagement and recruitment performance.
Communication
- Actively contribute to editorial meetings and alumni communications planning.
- Create engaging content for platforms including newsletters, social media, and the alumni website.
- Lead on all communications specifically for the Connect community, ensuring messages are timely, relevant, and impactful.
- Maintain the back-end newsletter hosting on Connect
Events
- Support the Head of Alumni Relations in delivering a calendar of monthly alumni and Connect events.
- Assist with event promotion, logistics, and on-the-day representation of the Alumni Relations team.
Data & CRM
- Maintain accurate and up-to-date data for all Connect members and volunteers in the CRM, ensuring best practice in data hygiene and stewardship.
- Highlight any data issues or risks and propose solutions proactively.
- Ensure GDPR compliance at all times
Skills and experience
- Proven experience in programme management, community engagement, alumni relations, talent development, or a related field.
- Exceptional communication and interpersonal skills, with the ability to build relationships across diverse stakeholder groups.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
- Experience working with CRM systems and managing data with accuracy and attention to detail.
- Creative thinker with experience developing engagement strategies and content.
- Passion for social mobility, diversity, and helping talent reach its full potential.
What we offer?
· Annual Leave: 28 days + Bank Holidays.
· Enhanced Family Friendly Policy.
· Flexible working (2 days in the office) and a lovely office space by Borough Station.
· Benefits:
o Employee Assistance Programme
o And more…
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Design and Communications Manager
Salary: £38,000 - £41,000 per annum + benefits
Hours: 37.5 hours per week
Type: 12-month FTC, April/May 2026 start preferred
Are you an experienced Design and Communications Manager looking for a new and exciting opportunity? Here at Seashell, we are looking for a talented individual who is passionate about making a difference to the lives of others…
About Seashell Trust
Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, bespoke Residential Care Homes, Outreach Health and Family Services that support over 8,000 people a year. We provide expert education and residential care for children and young adults with multiple complex disabilities including, profound learning difficulties, multi-sensory impairments, mobility issues and neurological disorders like severe autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young adults and the Seashell team.
We are currently in the midst of the largest fundraising appeal in our 200-year history which will see our campus become the national centre of excellence for the education and residential care of children and young adults with the most complex disabilities.
In 2015 we raised £10 million to build our residential care facility Sir Norman Stoller Way and in 2023, opened The Moulding Foundation building, a £25 million home for Royal School Manchester. Building is now complete for our new Royal College Manchester; The Ged Mason building opened in early February 2026.
About the role
The Design and Communications Manager is responsible for managing Seashell’s brand identity so that it engages effectively with our audiences, reflects our values and articulates our ambitions.
Key Responsibilities
- Act as lead designer for the Trust and work with the Head of Marketing and Communications to establish clear direction for enhancing brand awareness
- Collaborate with internal and external stakeholders to champion the Seashell brand, providing design insight and input into key campaigns.
- Design and create marketing and communications materials, as well as keeping the brand/marketing and communications toolkit and content bank up to date, to help our teams create their own materials to strengthen our brand and amplify awareness.
- Lead on design or oversee artwork for key organisational documents (impact report etc.) campaigns, fundraising events, reports, prospectuses, impact stories, social media, advertising and any other key content required.
- Act as ‘brand guardian’ and maintain brand assets and guidelines. Ensure consistent application of design standards and brand guidelines across all departments and communications
- Support Seashell’s understanding of its brand guidelines - including tone of voice, sentiment, inclusive language and visual identity - through the provision of advice and guidance to internal stakeholders.
- Co-ordinate the development and delivery of creative content to strengthen and promote our brand, supporting Seashell’s strategic priorities and business planning requirements
- Work with suppliers and stakeholders throughout the development cycle. Duties include writing design and technical briefs, scoping technical development projects with colleagues and suppliers, establishing systems that will enable the functions to be most impactful
- Be accountable for the efficient management of key budgets, ensuring appropriate and effective spend
- Carry out any other duties as may be reasonably required
Full job description is available upon request
What you will need for the role:
- Previous experience in design led role is essential - experience of working in a marketing and communications role in an education and care setting, particularly within the charity sector is desirable
- Strong graphic design skills and proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and/or equivalent tools.
- Proven design skills, able to create high quality artwork that elevates a brand
- Competent user of website content management systems, WordPress in particular
- Ability to write and edit high quality, engaging and informative marketing communications copy
- Experience of working in a fast-paced environment, with an ability to handle numerous projects with competing deadlines and priorities
- Excellent communication and relationship development skills.
- Happy to work outside of office hours on occasions by agreement
- Enthusiasm and commitment to giving the children and young adults at Seashell the best opportunities.
What we can offer you:
- Access to our on-site inclusive gym, fitness classes and state of the art swimming pool
- Blue Light discount scheme
- Benenden Health Care Membership – access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice
- Access to a wide range of vocational programmes to support you in your job role
- Life Assurance (3x Annual base salary) subject to terms and conditions
- Cycle to work scheme
- Free on-site parking
- Paid Enhanced DBS
About recruitment at Seashell
Please upload your CV to apply. As per our Safer Recruitment procedure, you will be required to complete a Seashell Application Form as part of our recruitment process.
We provide a caring environment that is safeguarded and committed to promoting learning, respect and independence, as well as dignity for all of our students. As part of our safer recruitment procedure, successful candidates will be required to undergo an enhanced DBS check (no cost) and full references will be taken.
We value our employees and recognise the need to recruit, retain and develop highly skilled and committed talent who share our vision and values!
We value diversity and are committed to equal opportunities. We are an inclusive employer and welcome all applications.
Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. If you require any reasonable adjustments for an interview, please highlight this to our Recruitment Team in advance.
This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as part of the Casework Team, the Triage caseworker will be the first point of contact for
beneficiaries seeking support: following the triage process to establish the initial needs; moving
forward the requests; and following up once the casework process has been completed.
This role will involve assessing the needs of the children and family to provide recommendations for
appropriate assistance, including financial assistance for welfare needs, advice, and support to
families in the management of finances, and assessment of child specific needs
Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the
Naval Children’s Charity. They work closely with other organisations to ensure that children and
families receive appropriate and prompt support.
The role of caseworker is to assess the needs of the children and family and provide
recommendations for appropriate assistance to the Senior Caseworkers and Senior Leadership
Team. This includes financial assistance for welfare needs, advice and support to families in the
management of personal affairs and finances, and assessment of child specific needs.
Caseworkers should be empathetic and non-judgmental.
Caseworkers will receive induction training both in house and externally to include use of the
bespoke CMS (Casework Management System) used by the Armed Forces Charity Sector. The
role is subject to DBS checking. It may require some home visits and travel around the UK.
Triage:
- To act as the first point of contact to the Casework team for beneficiaries, providing a calm, supportive and professional welcome
- To complete an initial assessment of need by triaging telephone calls, emails and applications received through Mosaic, Lightning Reach and other referral routes.
- Contact families who submit an enquiry through the Charity website or via email
- To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
- Accurately record beneficiary information in the CRM system, ensuring timely, detailed, and confidential case notes
- Identify urgent or emergency requests for support and escalate to a Senior Caseworker for prioritising
- Provide clear information about available support, signposting, or referrals
- Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
- Process day to day invoices and pass to the Senior Leadership Team for payment
- Maintain up-to-date understanding and awareness of the Royal Navy
- Uphold organisational values at all times, conducting work with integrity, professionalism, and compassion.
- Deal with enquiries and correspondence from beneficiaries
- Investigate applications for grants and, following assessment, produce recommendations for the Senior Caseworkers, Senior Leadership Team and Grants Committee
- Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
- Establish a relationship of trust with beneficiaries.
- Offer advice and guidance including relationship, bereavement, family counselling and sign posting where appropriate both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities
- Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
- Seek opportunities to encourage other organisations to work proactively with beneficiaries
- Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
- Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s data protection policies
- Keep abreast of developments in your allocated lead area on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
- Regularly update personal training and skills
- Such other relevant duties as may be assigned from time to time
Person specification
Essential
- Understanding of military life and the impact on serving personnel, veterans and their families
- Be able to demonstrate empathy, emotional intelligence, and non judgmental communication
- Evidenced knowledge and experience of charitable and financial support to beneficiary groups
- Strong communication, organisational and record keeping skills
Desirable
- Confident using IT including Microsoft Office; knowledge of grants or other CRM
- Experience of recording information into a CRM (training will be provided)
- Familiarity with the Royal Navy and the Service charity sector
- Evidence of working effectively in co-operation with other charities and organisations.
Personal qualities
- Adherence to NCC’s values
- Integrity, honesty and professionalism at all times
- Able to treat all people with respect and dignity
- Willing to take responsibility for actions and remain accountable
- A team player
The tasks listed in this job description are not designed to be exhaustive and may vary from time
to time according to the needs of the Charity. This document will be reviewed in consultation
with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and associated professionals
to share this commitment.
We are committed to finding the best fit for our team and creating a fair, objective recruitment
process. Therefore, as part of our selection process, shortlisted candidates will be asked to
complete the following assessments provided by Thomas International:
- Personal Profile Analysis (PPA)
- Trait Emotional Intelligence (TEIQue)
- High Potential Trait Indicator (HPTI)
To find out more please visit:
https://www.thomas.co/assessments/psychometric-assessment-aptitude-tests
We’re looking for a Governance, Risk and Compliance Assistant to support Battersea’s Governance, Risk and Compliance (GRC) function to drive robust risk management, high quality governance practices and diligent Data Protection services.
The role reports into the Governance and Environmental Sustainability Team and will work across three of the managers in the team providing administrative, operational and project support and co-ordination.
This role is critical in maintaining accurate records, monitoring progress, and supporting timely reviews to meet regulatory and internal standards.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 26th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed (two stages, one online and one in person)
For full details on the role, please download the recruitment pack..
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
This role will lead and deliver two projects, the Net Zero Carbon (NZC) Young Adult Voices Project, and the General Synod Young Voices project, across which it will engage with a wide variety of young people.
The Net Zero Carbon Young Adult Voices project recognises that action to tackle climate change, as part of the wider environmental crisis, is important for young people, and responds to the fact that the NZC programme is not currently strategically engaging with these groups.
This project will involve:
- gathering the voices of young adults (18-30) to enable them to influence the direction of the programme and the Church's wider Environment Programme, ensuring their voice is heard at all levels of the Programme, and informs decision-making.
- communicating what the NZC programme is doing, to raise awareness amongst young people of the CofE's commitment to being a NZC church with these audiences, and to enable pathways for them to become involved in decarbonisation and other environmental projects at the local level.
- work with diocesan colleagues to enable the voices of young people to exercise leadership influence on NZC at a Diocesan level, as appropriate.
Important to the success of this role will be engaging with departments and stakeholders across the Church of England, to ensure this work sits within the broader context of the priority to be a church which is younger and more diverse.
As this is a new project and a new role, the postholder will help to shape the role. The initial focus will be to develop a NZC Young Adult Voices Strategy and Plan for sign-off by the NZC Programme Board, and then to work through delivery of this. This will need to consider the theology, mission and action that will engage and connect with young people - particularly exploring how we root this work in the spirituality and theology that is relevant for a younger audience.
The General Synod Young Voices project follows two motions passed at General Synod (in July 2024 and February 2025) committing General Synod to listening and responding to the voices of children, young people and young adults in every subsequent session. This project involves gathering the voices through schools, churches and Dioceses and enabling children and young people to speak and present each session at General Synod. In addition, it involves working with a group of young adults drawn from every diocese to run a programme of faith and leadership development that enables them to speak into General Synod at a national level, and exercise leadership influence at a Diocesan level as appropriate.
This is a fixed-term role until December 2028, with potential to extend, dependent on 29-31 Triennium Funding.
Responsibilities
Leading the General Synod Young Voices project
Developing robust processes and strategies for gathering the voices of children, young people and young adults
Overseeing the engagement of children, young people and young adults at forthcoming General Synod sessions, supporting them to contribute regularly and effectively in a range of agenda items
Raising up the voice of Children and Young People from all under-represented groups, making a significant contribution to the Church of England's vision to become more diverse.
Working with the Head of Younger Leaders, Executive Director of Education and the General Synod Business Committee to ensure that engagement is well planned and implemented
Create mechanisms for young adults from across every Diocese, to contribute to and experience General Synod
Equipping, supporting and enabling co-opted young adult members of General Synod
Edit video and audio content for effective dissemination through wider networks
Leading the NZC Young Adult Voices Project
Develop and deliver NZC Young Adult Voices Strategy and Plan which includes:
Developing robust processes and strategies for gathering the voices of young adults and making sure they are heard internally within the Church and also in the public square.
Overseeing the engagement of young adults with NZC Programme board meetings, supporting them to contribute regularly and effectively in a range of agenda items.
Raising up the voice of young adults from all under-represented groups making a significant contribution to the Church of England's vision to become more diverse.
Create mechanisms to report back the work of the NZC programme to young adults, including developing an effective communications and engagement approach which responds to their needs, with the NZC Comms Lead.
Equipping, supporting and enabling young adults to engage with, develop, or lead environmental action in their churches and diocese
Work with the NZC Programme Director, NZC Programme Manager and the National Environmental Policy Officer to progress this project, and more broadly with the NZC Programme Workstream leads across the NCIs
Support the NZC Programme Team in its communications and reporting work to General Synod and other key bodies from time to time (e.g. Archbishops' Council, Church Commissioners Board of Trustees)
Working effectively with environment programme networks in dioceses
Work with the NZC Comms Lead to effectively disseminate case studies, resources and tools through wider networks and social media
Both:
- Modelling and implementing the highest standards of safeguarding in every aspect of the work, working with other safeguarding leads with NSE, National Safeguarding Team and external stakeholders' safeguarding provision
- Encouraging leaders in dioceses to adopt similar strategies for prioritising the voices of Children and Young People, through liaison with children and youth advisors and DBE teams
- Working effectively across teams within the NCIs
- Collaboration with the Growing Faith Voice Specialist
About You
Essential
Knowledge/Experience
- Successful leadership experience within either church or school settings
- Experience of using effective strategies to enable the voice of children, young people and young adults to be heard
- Experience of enabling the agency and the voice of children and young people
- Experience of enabling children, young people and young adults to effect institutional change
- Experience in establishing good relationships with a wide range of stakeholders
- Experience in developing a strategic approach to engaging and working with young people
- Good understanding of the current church landscape
- Good understanding of environmental issues, and the climate and nature crises, ideally within a Christian context
- Personally committed to and passionate about changing the culture of the Church of England
Skills & Abilities:
- Understand the safeguarding requirements around listening and responding to Children and Young People
- Understand the importance of data protection
- Passionate about the potential for children, young people and young adults to shape the direction of the Church
- Ability to engage and communicate well with a wide range of stakeholders, including writing and presentations online and in person
- Ability to evaluate, analyse and reflect on a range of data sources
- Firm commitment to equity, diversity and inclusion
- Great team player
- Self-starter, able to use own initiative and be proactive
- Able to work in a fast-paced environment with multiple priorities and complex deadlines
- Engaging presentation and facilitation skills with large and small groups, both virtually and face-to-face
- Innovative, creative and responsive to feedback
- Competent in Microsoft Office packages, video and audio editing software (e.g. Clipchamp and Audacity etc.) and Zoom
Desirable
Knowledge/Experience:
- Experience managing regional/national level projects with significant numbers of stakeholders
- High competence in public speaking to larger audiences
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: Wednesday 18th March, 12pm
This application process will consist of 3 stages: Application, 1st interview and Assessment Centre (presentation task & interview).
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
Role Summary
As a University Partnership Manager at upReach, you will play a vital role in securing and growing high-impact partnerships with universities committed to social mobility.
Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will be responsible for developing new strategic relationships, championing our partners' voices across upReach, and working closely with our Programmes Team to oversee a portfolio of university partners. You’ll lead stakeholder engagement, take ownership of partnership outcomes and work collaboratively across upReach with our marketing, impact and programme teams.
Core Responsibilities
You will play a critical role in advancing upReach’s mission by generating income and leading upReach’s University Partnerships strategy. Creating life-changing opportunities for our Associates through high-impact university partnerships. You will be directly supporting the organisation's strategic priorities: driving sustainable income growth, enhancing programme impact and expanding our reach as a national charity.
Given the expansive and dynamic nature of this role, the list of responsibilities is not exhaustive, but provides a clear overview of your primary areas of responsibility, ownership and impact.
The core responsibilities include:
Develop and Secure New Strategic University Partnerships
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Proactively identify, cultivate, and convert a pipeline of four and five-figure prospective university partners aligned with upReach’s mission and strategic goals.
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Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.
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Build strong relationships with key contacts at potential partners, including senior stakeholders within widening participation, employability, and careers teams, through regular in-person and virtual meetings.
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Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.
Stakeholder Representation and Engagement
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Act as a visible representative of upReach at key partner events, conferences, and roundtables, building relationships, showcasing our impact, and raising our external profile.
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Leverage social media strategically to spotlight partnership activity, amplify success stories and demonstrate the value of our partnerships in real time.
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Respond swiftly and professionally to partner and prospective partner requests, ensuring timely, accurate information and follow-up.
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Capture, report and disseminate key themes and insights from partner feedback, helping to inform decision-making and continuously improve the partnership experience.
Monitor and Grow Existing University Partnerships
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Responsibility for a portfolio of upReach’s existing university partners, ensuring effective stewardship of the day-to-day relationship with high satisfaction, sustainable renewal and growth.
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Set and monitor partnership goals and OKRs, leading regular reviews and performance reporting.
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Identify opportunities to deepen and broaden engagement with existing partners, including expanding partnership activities.
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Collaborate with the Student Attraction and Programme teams to engage the university in identifying & promoting the programme.
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Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.
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Lead on university partnership health reviews and mid-year partner reviews to ensure any issues are dealt with effectively, promptly and collaboratively.
Partnership Visibility and Impact
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Collaborate closely with Marketing & Communications to co-create high-quality content and campaigns that showcase our strategic partnerships through university guides, case studies, thought leadership, social media, and joint events.
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Lead on impact reporting for your partnership portfolio, using both data and compelling stories to evidence the outcomes of the partnership and drive continued engagement.
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Proactively identify and deliver opportunities for partners to amplify the voice of upReach; through our external events, fundraising opportunities and sharing social-media collateral that promotes our work.
Cross-Functional Collaboration and Innovation
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Collaborate with the Finance team to ensure timely and accurate invoicing and contracting for all University partnerships, supporting effective financial management.
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Maintain up-to-date and accurate records of partnership activity using upReach’s internal CRM and systems, enabling effective reporting, forecasting and stewardship.
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Uphold the organisation’s legal and ethical obligations, including data protection, charity law, and compliance with all relevant regulatory requirements.
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Manage and support a rotation of the Future Charity Leaders Programme, providing guidance, feedback, and development opportunities.
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Meet monthly with University Leads (the Programme Coordinator responsible for day-to-day university activities) to set partnership priorities, monitor stakeholder KPIs (onboarding, engagement), and deliver updates to universities.
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Contribute to the achievement of income targets aligned with upReach’s strategic goals, identifying and progressing opportunities to drive revenue growth.
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Engage fully in the annual appraisal process, setting ambitious, SMART objectives that align with organisational priorities and your personal development.
Skills and Experience
The ideal candidate for the University Partnerships Manager should display these behavioural skills:
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Strong track record of relationship-building, influencing, and delivering high-quality engagement with a range of stakeholders, ideally including senior university professionals.
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Excellent organisational and project management skills with the ability to manage multiple priorities and deadlines autonomously.
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Confident and pragmatic decision maker in a fast-paced environment, with an understanding of when to escalate situations and seek input appropriately.
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Proven ability to develop and implement partnership or engagement strategies that strengthen collaboration and deliver shared goals.
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Collaborative team player with experience supporting and working across diverse teams to deliver shared objectives.
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Excellent written and verbal communication skills, including confidence in preparing and delivering presentations and reports.
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Proficient in using CRM or data management systems to track engagement, manage pipelines, and generate actionable insights.
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Experience measuring and reporting on partnership impact, engagement, or value creation.
Desirable:
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Experience in university partnerships, fundraising, account management, or stakeholder engagement.
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Understanding of widening participation, employability, or student success strategies within a higher education setting.
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Experience collaborating with marketing or communications teams to create joint campaigns, content, or case studies that drive engagement.
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Volunteering leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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(Im)Migrants Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Wednesday 18th March at 12pm..
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.