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Mental Health Outreach Worker

Herts Mind Network
Bishop's Stortford, Hertfordshire (On-site)
Hemel Hempstead, Hertfordshire
Letchworth Garden City, Hertfordshire
Waltham Cross, Hertfordshire
£24,000 - £25,000 per annum incl. Outer London Weighting (OLW)
Part-time (22.5 hours per week (Flexible on days) )
Contract (One Year)
Job description

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Outreach Worker
Reference Number:
Reports to: Senior Mental Health Outreach Worker
Contract length: One Year
No. of hours: 22.5 hours per week (Flexible on days)
Main base/s: Flexible to one of our 8 Mind Hertfordshire Network Wellbeing Centres
Salary scale: £24,000 - £25,000 per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £1263.
This payment is allocated at the discretion of HMN.

About the Service

This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

Purpose of Post

Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.

Service Objectives

  • To improve the mental wellbeing of people experiencing mental ill health.
  • To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
  • To contribute to an improvement in individual mental wellbeing.
  • To remain a source of independent support for all clients.
  • To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
  • To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
  • To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
  • To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.

We offer:

  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Wednesday 19th June at 5pm.
Interviews will be held on a rolling basis.


If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Posted on: 17 May 2024
Closed date: 13 June 2024 at 09:02
Job ref: 165530_MD
Tags: Social Care/Development, Advocacy, Support Worker, Vocational/Services, Practitioner, Care Management