Group Activities Coordinator

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex Needs Service in Kensington & Chelsea.

Sounds great, what will I be doing?

The Group Activities Coordinator is responsible for leading and coordinating community-based activities that support adults with mental health needs to increase independence, wellbeing and social inclusion.

This is a hands-on management role with responsibility for supervising and developing Group Facilitators, volunteers and students. The post holder will provide leadership, guidance and oversight to ensure activities are safe, effective and recovery-focused, while maintaining high standards of service delivery.

The successful candidate will be confident managing complex situations, including safeguarding concerns, mental health crises, disengagement from services and other risk-related issues. They will support staff with decision making, ensure risks are appropriately managed and escalated, and promote a culture of accountability, learning and continuous improvement.

The role also involves building partnerships with mental health professionals and community organisations, overseeing service quality and performance, managing recruitment and supervision processes, monitoring budgets and resources, and ensuring compliance with organisational policies, safeguarding requirements and best practice standards.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have substantial experience supporting adults with mental health and complex needs, alongside proven experience managing and developing staff within a health, social care or support setting. They will be confident leading teams, managing performance, handling difficult conversations and providing clear direction in challenging situations.

Candidates should have a strong understanding of mental health, recovery-focused practice, safeguarding and risk management, with the ability to make sound decisions when responding to crises, safeguarding concerns and complex casework. Experience engaging individuals who may be reluctant to access support and promoting meaningful service user involvement is essential.

The successful candidate will demonstrate strong leadership, resilience and professional judgement, with the ability to balance the needs of service users, staff and service performance. They will also have experience working collaboratively with external agencies, managing resources effectively and using data and IT systems to monitor quality, performance and outcomes.

A recognised management qualification or experience leading community-based mental health services would be advantageous.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.