Volunteer Coordinator Jobs in Home Based
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Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup.
Role and responsibilities
- Greet Customers in a warm, friendly and welcoming manner
- Always maintain excellent customer relations with clear communication
- Brew excellent coffee and beverages including ‘latte art’
- Prepare orders to customers specifications
- Maintain excellent level of hygiene in food preparation and service areas
- Ensure high level of personal hygiene and appearance (including the wearing of protective clothing at all times)
- Comply with Health and Safety regulations
- To follow the SCT x Paper and Cups policies and procedures
- Follow cash handling procedures, policies, use of the cash register and ability to ‘cash up’ at the end of your shift as and when required
- Perform cleaning tasks per the rota
- Report any machine faults to the manager
- Ensure all comments and complaints are raised to the Manager
- Carry out other duties as may reasonably required
- In consultation with the Shop Manager, sell donated stock and receive donations, storing appropriately for processing
- Maintain stock levels of donated goods ensuring a quality retail offer in the shop
- To be willing to cover at other shops when, and if, necessary
Additional benefits:
- BUPA Employee Assistance Programme
- BUPA Wellbeing plan
- Cycle to work scheme
- Season ticket loan
- 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent)
- Contributory Pension Scheme with employer contributions of 5%
- Training and development opportunities
The client requests no contact from agencies or media sales.
XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.
Over the past eight years XLP has run a nationally recognised mentoring programme which runs in nine London boroughs. These mentoring projects target at risk young people between 11 – 18 who are on the verge of exclusion or excluded from school, at risk of involvement or already involved in crime, and isolated from their communities. The aim is to support these young people and help them see alternatives to what can sometimes seem a hopeless situation.
We’re looking for a Mentoring Manager to join the team to recruit, train, monitor and supervise mentors sourced from the local community in North London. These mentors commit to providing 1-2 hours face to face per week for a minimum of 12 months with their allocated mentee.
This is a hybrid role with approx. 50% of your time being face-to-face. Mondays are based in our central London office.
The client requests no contact from agencies or media sales.
Are you an innovative, passionate and dedicated spiritual leader ready to shepherd a faithful congregation that has creative ideas for bringing people into the kingdom? The Farnhams and Hedgerley Community Church (FHCC) is seeking a committed Community Pastor to guide and inspire our small but thriving community.
Meeting in the village of Farnham Common, Buckinghamshire our church is a cornerstone of faith and fellowship. We are a close-knit community that prizes hospitality, and our small congregation of approximately 25 people serves its community with a big impact. We enjoy the benefit of traditions while embracing new ways to grow in our spiritual journey and to outreach to the community. Our church is not just a place of worship, but a hub of support, love, and service for all.
Responsibilities
· Community Engagement & Evangelism: Oversee The Family Hub, our primary outreach and lifeline to the community. Build on the relationships formed within the village and beyond, promoting our church’s presence and involvement in community activities.
· Ecumenism Encouragement: Continue to foster unity with the other churches in the village and help arrange infrequent joint services and events.
· Nurture Volunteers: Develop the gifts of congregation members and mobilise them to deliver the vision together.
· Teaching: Deliver engaging, bible-based teaching that inspires and challenges the congregation.
· Pastoral Care: Oversee pastoral care which may include compassionate counselling, support, and guidance to church members in times of need.
· Leadership and Operations: Oversee Sunday gatherings, community events and church operations. Contribute to church governance processes, serving as an Elder on the Leadership Team.
Qualifications & Experience
· Faithful and Passionate: A deep, personal relationship with Christ and a passion for sharing the gospel.
· Experienced: Good, applied Bible knowledge, and relevant experience in leadership. We are open to consider individuals with proven experience of leadership in a church or non-church setting. Experience and heart for outreach essential.
· Engaging Communicator: Strong verbal and written communication skills, with the ability to connect and communicate with people of all ages and backgrounds.
· Humility: Must be sensitive to the relationships within the congregation and the community, and have the ability to relate well to people of all socio-economic groups.
· Servant Hearted: Willing to serve with integrity, motivation and vision.
· Compassionate Leader: A heart for the lost and community building, with a genuine love for people.
· Pioneer: This position is a great opportunity for someone willing to pioneer this open-to-growth congregation.
· Evangelical: Must align with the Evangelical Alliance Statement of Faith.
· Alpha: Prior experience running Alpha desirable but not essential.
· Independent Facilitator: Must be happy to work independently while involving and facilitating the views of church members and other leaders as required and beneficial to the vision.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change.
Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve.
Our programmes, which take an Asset Based Community Transformation approach, are focused around the three pillars identified by our members of stopping violence (especially gender-based violence), poverty and injustice.
We now seek a Director of Global Programmes to build on the excellent work to date to ensure there is consistency in approach, and that the local teams have the necessary capability and capacity in place to deliver to time, quality and budget. Our desire is to do this without losing the relational and member-led approach we have always taken, and to extend the work into more countries.
This will require a best-in-class development leader with a mature Christian faith, the ability to shape culture and convert vision into operational strategies that enable growth. You will be a brilliant team builder and collaborator who balances trust and accountability and you will likely have experience of working in a networked organization, with and through volunteers.
For more details, including how to apply, please see the job pack attached.
Closing date 5pm on 8th November
An exciting opportunity has arisen for a caring, enthusiastic and connected individual to join our team at Wellbeing Matters.
The successful candidate will be an asset within Salford Royal Hospital, providing education to staff and patients on pathways into community provision to support discharge from the hospital.
We are looking for someone to work with patients to ensure access to community support, activities and services that enable individuals to be discharged appropriately. You will work as part of the team planning and facilitating the discharge of individuals at Salford Royal Hospital.
You’ll use a strengths or assets-based social prescribing (person-centred) approach to address the needs of individual patients during the discharge planning and admission process.
Are you the person we’re looking for?
Do you have:
- Experience working with individuals with multiple needs and who may be facing a range of barriers and/or social issues
- Experience working with individuals (1-2-1) to help them achieve their goals
- Experience working in a person-centred way with individuals through strengths/assets-based conversations
- A sound working knowledge of person-centred and community approaches and/or social prescribing
- The ability to work flexibly – including unsocial hours on occasion (early mornings, evenings and weekends)
If the answer is “Yes”, then we look forward to hearing from you!
Closing date: Noon on Monday 18th November 2024.
Interview date: Wednesday 4th December 2024 at Salford CVS offices in Eccles.
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for passionate, skilled and self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care.
This is an exciting opportunity to work in a new project, within an existing team, across the Wessex area.
We are a patient-led organisation, and you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
Key terms
Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings
About the role
This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.
As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes.
You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.
With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.
The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes.
Key responsibilities
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Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.
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Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions.
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Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.
For a full job description and person specification please see the Recruitment Pack.
Why work with us?
You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.
Some of the benefits of working at Action for Conservation include:
- 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 4 paid volunteer days each year
- A workplace pension with 3% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- Joining a growing organisation with the possibility to progress within the team as opportunities arise
- A robust training package and a bespoke development plan to support your progression and career aims
- Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
- Seeing the impact of what you do, as you transform young people's lives
Our commitment to diversity
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply.
Guaranteed interview scheme
We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
How to apply
The deadline for applications is Sunday 10 November 2024 at midnight. Please click on 'Apply' to complete the online application form.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.
Building the next generation of nature conservationists
The client requests no contact from agencies or media sales.
Manchester Mind’s strategy is to make it easier to ask for help. This is because we know that asking for help is not always easy – so we want to ensure that when people ring or email Manchester Mind they receive a consistent, kind, understanding and informed response. We have developed our phone and email access points over the last few years and added in a Listening Ear service. We now have a vacancy to come and join this team. It is a great job with real impact and value.
We are recruiting a Welcome Team Officer to take up the vacancy to work with the Team Coordinator. We work with people in a person-centred way, building kind relationships where people feel heard and understood.
Position: Welcome Team Officer
Salary: £25,724
Hours: 35 hours per week
Holidays: 28 days to start with (excluding bank holidays)
The skills and knowledge that are important to us are:
· Ability to build systems that will enable improved access to help.
· Knowledge or experience of trauma-informed approaches to service delivery.
· Ability to work in a strengths-based way that recognises the potential for people to develop and enables resilience.
You can download all application documents from the Vacancies page on our website.
Applications must be received by 12 noon Monday 18th November 2024.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to contract growth we are looking for a new Independent Visitor Co-ordinator to join our team. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Independent Visitor Co-ordinator to join our team. Your role will require you to recruit, train, support, match and co-ordinate the volunteers (Independent Visitors) taking into account the needs of the children and young people. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
You will have some experience of working/volunteering with children and young people and in a role that requires outstanding communication skills to achieve excellent results. Ideally you will be competent in the use of social media and will have managed staff or volunteers previously.
Desirably you will have worked in the charity/third sector with volunteers previously.
How will you make a difference?
You will be supporting the Connections Team Leader and the volunteers to deliver an efficient and effective project ensuring a consistently high standard is maintained and delivered within an empowering framework.
You will support our volunteers by providing supervisions, debriefs and co-reflection groups, guidance and training as required. Recording client/volunteer details and activities that demonstrate outcomes and the meeting of contractual obligations.
You will facilitate and supervise the initial meetings between the child or young person and the selected Independent Visitor. Deploying resource flexibly and creatively to ensure they are used efficiently and responding to both internal and external challenges.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 1 November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks in our office
Reports to: Senior Young Persons Link Worker
Based: Merton
Salary: £33,536
Contract: Permanent - Full Time and Part Time roles available
Work Arrangement: 40 hours or 16 hours per week
DBS: Basic
Role Overview:
As a Young Persons Link Worker, you will be providing social prescribing support to young people, and/or their families. The aim of the role is to help clients improve their health and wellbeing by connecting them to community support. This could include helping people with a range of issues such as coping with social pressures, emotional wellbeing, physical inactivity, financial difficulties, crime, loneliness, bullying, relationship issues, housing issues and family problems.
The role involves working with professionals in Primary Care, education, social services and other community and voluntary sector services to develop the service. The successful candidate will be an excellent communicator, passionate about supporting people and dedicated to reducing inequalities in the local area.
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
Person-centred care and support
- Deliver effective social prescribing appointments using a holistic and person-centred approach
- Empower clients to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plan
- Signpost and refer people to local voluntary, community and statutory services that help meet their needs
Communication and Collaboration
- Work with the Primary Care partners and the Enable Health & Wellbeing Team to develop a social prescribing service that supports young people and families
- Maintain regular contact with primary care teams, providing updates and sharing knowledge of local VCSE organisations
- Develop supportive relationships and work in partnership with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals
Service Quality and Development
- Collect and record outcome and monitoring data using required systems, contributing to the evaluation of the programm
- Manage own case load to ensure clients receive appropriate levels of support and expectations are met and keep accurate records of client interactions and record all onward referrals to VCSE service
- Gather client feedback to evaluate the quality of the service and to inform service changes and developments
- Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing
Skills and Experience:
- At least 2 years’ experience in a role that involves delivering face-to-face support in a relevant health, social care or youth work environment
- At least 2 years’ experience working with/ supporting disadvantaged young people and their families
- Experience of working with the VCSE sector, including with volunteers, small community groups and youth groups
- Experience of partnership working and relationship building across different sectors and organisations
- Motivational interviewing, behaviour change, or health coaching qualification (desirable) or willingness to undertake training (essential)
- Understanding of the challenge’s young people and families within inner London face particularly relating to obesity and mental health issues
- Proficient in Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other client monitoring systems or tools as required
- Strong interpersonal skills with the ability to develop effective working relationships with a wide range partners including GPs, VCSE organisations and service users
- Excellent communication skills, verbal and written; able to communicate with a range of stakeholders in a meaningful way
- Able to work flexible hours if required by the post and able to work in various setting
- Able to commute to various service locations across the borough as required
This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Voluntary Action Harrow is looking for a Health & Social Inequalities Co-ordinator and Trainer to work within our Stronger Communities Team.
Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production, and reduce health inequalities in the borough of Harrow. This role involves developing and delivering a comprehensive portfolio of training sessions focused on Health and Social Inequalities, including Make Every Contact Count (MECC).
Responsibilities
- Develop a portfolio of training sessions covering a range of topics, particularly related to Health & Social Inequalities (including Make Every Contact Count (MECC)).
- Liaise with internal colleagues to ensure training content stays accurate
- Build effective working relationships with a wide range of stakeholders including residents, voluntary, community and faith sector organisations, social enterprises, local NHS services, and statutory sector partners
Liaise regularly with these partner organisations to identify and address training needs - Deliver accessible training sessions both online and at venues in a way that empowers participants and increases their confidence, knowledge and expertise.
- Support in the promotion and communication of training sessions
- Manage, organise and support representation at community meetings, forums and networks, encouraging attendance.
- Meet defined targets for numbers of sessions and participants
- Seek feedback from participants and use this to continuously improve the training offer
- Manage and maintain comprehensive records of sessions delivered and participants feedback
- Contribute to ensuring that service performance standards and targets are met
- Evaluation of training, including case study and impact reports
- Identify and report evidence to support community insight
- Support other staff and volunteers to deliver training if and as required
- Contribute to the design and delivery of internal training when required
- Maintain and update records on our database.
Skills, Competencies and Behaviours
- Ability to identify key elements of effective training and utilise a variety of tools and methodologies.
- Skilled in recognising and addressing health inequalities
- Proficient in delivering training sessions, ensuring participants fully understand the material.
- Strong communication skills with clients, colleagues, and agencies from diverse backgrounds.
- Experienced in working collaboratively within multi-professional and multi-agency settings.
- Capable of maintaining accurate records and documentation.
- Effective time and diary management skills.
- Competent in navigating complex local community relationships and politics.
- Able to liaise effectively with colleagues, ensuring clear communication and information sharing.
- Experienced in supporting and empowering staff and volunteers.
- Strong ICT skills (Including Teams and Zoom), with adaptability to new systems and tools.
- Demonstrable experience and, ideally, qualifications in training (e.g., Train the Trainer, Award in Education & Training).
Listening, Verbal, Written and Presentation Communication Skills
- Training skills, ensuring that participants have understood
- Able to communicate well with clients, colleagues and other agencies
- Able to work in partnership in multi-professional and multi-agency settings
- Able to keep accurate records
- Able to effectively manage your time and diary
- Ability to negotiate complex local community relationships and politics
- Effectively liaising with colleagues and ensuring others are kept informed
- Supporting and empowering staff and volunteers
- Strong ICT skills, including adaptability to new systems and tools
Who are we?
Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.
Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.
We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.
Support available to the successful candidate
You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge, training templates and have good relationships with charities and community groups across Harrow.
Equalities & Accessibility
We aim to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
This role description can be requested in large print.
Application Process
CV outlining related work experience, responsibilities and qualifications
Cover letter covering why you want to work with us and the skills and knowledge in the job description.
Do you want to join an organisation committed to improving literacy and numeracy skills amongst people in prison?
Shannon Trust provides peer-led literacy and numeracy programmes in a number of prisons across the country. We now have the opportunity to work with Serco ESW to provide a service at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Ashfield, maximising opportunities for people in prison to learn whilst also providing daily assistance in the running of the library.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
?
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for the week commencing 25th November and will take place onsite at HMP Ashfield.
REF-217 710
Job description: Head of Operations
Responsible to: Chief Executive Officer (CEO)
Working hours: 30 hours per week, Monday – Friday, 10am – 4pm
Salary:Starting salary £28,080 - £31,200 (FTE £35,100 - £39,000)
Interview date: We expect to hold interviews week beginning 11/11/24
West Cornwall Women's Aid provides vital support to women and children who have faced any form of domestic abuse and/or sexual violence, at any stage of their life. The women we serve are at the heart of our mission, and their voices shape the direction of our services. We are committed to raising awareness about violence against women and girls and to educating our community on the gender-based nature of domestic abuse and sexual violence. As an inclusive organisation, we actively work to dismantle barriers that may prevent women from accessing the support they need. As a proudly feminist organisation, our values guide everything we do.
As the Head of Operations, you will have oversight and management responsibility for all operational aspects of service delivery. You will understand the needs of women who have experienced abuse and will ensure the services are delivered through a trauma-informed lens, including trauma stabilisation and support. You will be committed to anti-oppressive and anti-discriminatory practice and understand the multiple and intersecting forms of oppression that our service users may face.
We welcome applications from all women with appropriate and relevant experience, particularly women from minoritised backgrounds, as they are underrepresented in our team.
Key responsibilities:
- To line manage and supervise operational managers including Refuge Manager, Community Services Manager, Counselling Services Manager and the Volunteer Coordinator
- To participate in the recruitment, induction and training of staff and volunteers.
- To support the emotional welfare of staff and volunteers, with an awareness of vicarious trauma and appropriate interventions
- To support line managers to develop and embed organisation-wide cultural competency
- To lead on quality assurance and case management across the organisation for the delivery of support services
- To work with line managers, supported by the CEO, to annually review services, with an emphasis on accessibility and reaching minoritised women and communities.
- Plan and deliver internal and external training
- To review and monitor organisational strategy achievements alongside the Chief Executive on a quarterly basis
- To organise and chair meetings
- To develop creative ideas and engaging ways to showcase and actively promote WCWAid services and outcomes, including creation of promotional content
- To work with the Development Manager to develop, write and submit proposals, bids, fundraising applications to support operations
- To coordinate, with the support of relevant managers, monthly, quarterly and annual internal and external reporting ensuring that all funder requirements are met
- To liaise with, develop and maintain good working relationships with all appropriate agencies in both the voluntary and statutory sectors at local, regional and national level
- To attend all appropriate multi-agency meetings and forums
- To ensure strong, effective and coordinated working across all service areas within the organisation
- To ensure that services comply with all statutory, legal and contractual requirements with the support of the Services Coordinator
- To ensure all staff work within the policies, procedures and ethos of WCWAid
- Undertake all the duties of Safeguarding Lead including reporting, reviewing cases and learning, ensuring staff are trained and confident to deal with a wide range of safeguarding issues
- To support the development of a communications strategy and plan and ensure this is effectively delivered
- Support line managers to effectively manage and monitor outcomes, quality and performance to enable the highest standard of service delivery
- Reviewing, updating and managing operational risks on the organisational Risk Register
- Responsibility for the organisations Business Continuity Plan including organising the annual walk through and ensuring all key personal have access to current and accurate plan
- To work closely with the relevant operational managers to ensure that all contract compliance requirements are fully met
- To ensure that all service developments and improvements are informed by women’s voices
- To produce and support tendering and grant requirements including bidding and reporting activities
- To deputise for the Chief Executive Officer in her absence
Benefits
· Competitive salary
· Five weeks annual leave (pro rata) per annum, plus bank holidays, increasing with length of service to six weeks
· Recognition day on birthday
· Sick pay leave increasing with length of service
· Staff well-being activities
· Clinical supervision for all support staff
· Access to additional one-to-one external supervision if needed
· Access to employee helpline
· Time off for family emergencies and public duties
· Compassionate leave
· Parental leave
· A qualifying salary sacrifice pension scheme which includes a 3% employer contribution
· Eye test scheme
· Opportunity for career progression and continued learning and development through in-house and external training
Special conditions:
This job description may be reviewed and amended, subject to the needs of clients, the
organisation and funders.
The duties of the role may involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role.
The duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.
This post is subject to continuation funding.
WCWAid is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
If you're interested in applying, we'd love to hear from you! Please keep in mind that we'll only consider CVs that come with a supporting statement. This statement should explain how you meet the criteria listed in the job description and person specification.
Alternatively, you can apply via our application form. To get a copy of the job description, person specification, and application form, just click 'Apply now'
The client requests no contact from agencies or media sales.
Closing date: 11th Nov
Contract: This is a fixed-term contract until August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our ambitious and welcoming Individual Giving team has seen some fantastic results over the last 12 months – and are determined to continue building on that success this financial year.
This role is focused on supporting regular giving and lottery campaigns which are an essential part of our fundraising strategy, bringing in £15 million each year. It is a varied, collaborative role in a growing, essential area of fundraising.
You will have the opportunity to work alongside our passionate face-to-face and telemarketing partners to continue recruiting and retaining supporters at record levels. You will help manage the day-to-day tasks and responsibilities across the various campaigns across multiple channels with a view to acquiring new supporters and retaining existing supporters to maximise Individual Giving income.
You will be responsible for the day-to-day management of direct marketing campaigns set by the Individual Giving Manager and/or Officer.
It's an exciting time to join the team as we are testing door-to-door fundraising – which is a new channel to us and has real potential to deliver transformational growth in our Regular Giving programme. You will support the Individual Giving Officer with monitoring the results and making recommendations by adopting a test and learn approach.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers.
- You’re a strategic thinker and confident building relationships with donors and stakeholders internally and externally, inspiring everyone to give their best through giving clear feedback, providing useful resources, and celebrating successes.
- You are ambitious and target-driven for your campaigns and projects – always striving to make improvements and monitor and evaluate results to drive future growth.
- You are passionate about fundraising, supporter retention and working for Alzheimer’s Society.
Person specification:
- Excellent communication skills, both verbal and written
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
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