Housing And Homelessness Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to be partnering with a well-known homelessness charity to support the recruitment of a new Senior Direct Marketing Officer, within the Acquisition team.
What’s on offer:
- A competitive Salary - £35,000-£39,000 (Depending on experience)
- Hybrid Working, with 2 days per week in the London office
- Full-time 35 hours per week
- Excellent benefits, including Private Medical Insurance
The successful candidate will be responsible for increasing income by strategically developing, implementing, managing and analysing campaigns to recruit new donors through a variety of different media channels, ensuring that messages are on brand and reflect the charity’s benefactors authentically.
This role requires in-depth knowledge and management of a number of different channels including; DRTV, press, inserts, outdoor & digital. This role will also build strong relationships with internal contacts and a number of agencies, and external partners to create innovative and engaging propositions which maximise lifetime value.
If you’re a Direct Marketing professional with a creative flair and passionate about ending homelessness, this could be the role for you!
We’re looking for the following skills and experience:
· Demonstrable experience of working in a busy direct marketing environment, working to tight deadlines
· Experience of writing fundraising or direct marketing copy
· Proven experience of DM campaign management, including developing new creative approaches, and working closely with agency partners and suppliers.
· Strong working knowledge of direct marketing techniques and mechanics, especially within DRTV or print based channels.
· Experience of managing expenditure budgets and a diverse number of recruitment channels.
· Previous charity experience is advantageous, but by no means essential.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
The landscape for people experiencing homelessness is becoming more challenging and demand is increasing. We are recruiting for Generalist Tutor/Lead Worker as part of our Learning service.
Location:Newcastle Skylight, City House, City Rd, Newcastle upon Tyne NE1 2AF
About the role
Crisis is recruiting for a Generalist Tutor to deliver engaging and varied programmes for our clients across Newcastle and the northeast.
We currently have a varied learning programme that supports our clients in developing skills and improving well-being across a range of subjects. Our learning offer is an integral component of our service and our ‘Model of Change’ and should be considered holistically when working with members to improve their overall quality of life.
As a Generalist Tutor you will delivering to groups and on a one-to-one basis. Alongside this you will be a Lead Worker for a small caseload of members where you will review plans developed to address and overcome barriers to find and secure sustainable and affordable housing.
About you
Are you a dynamic individual who can teach a range of subjects? We are looking for someone who is versatile, motivational and dedicated to teaching and supporting our clients to end their homelessness sustainably.
You should be a confident and competent session facilitator who has experience of devising and delivering courses or training. You will need to be a passionate and engaging individual who can enthuse and spark the interests of clients from a range of backgrounds and with varying experiences of education and potential barriers to learning.
You will be passionate about learning and education and be able to will have the ability to deliver and cover subjects such as but not exclusive to:
- Physical health and well-being
- Basic English, ESOL and Communication
- Digital Inclusion and navigating systems
- Life Skills & Personal Development
You will have experience and knowledge in developing focused plans alongside your members and create a collaborative set of actions to achieve their goals.
You should have experience in successfully connecting people to community groups and agencies to ensure opportunities are sought, developed and maximised to achieve the best outcomes for members.
You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19th May 2024 (at 23:59)
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Homeless Advice and Support Worker
Our client, a leading homelessness charity based in east London are looking for an Advice and Support Worker to work in a busy homeless day centre. Due to a company restructure a position has become available to work in a team of Assessment and Advice Workers in the assessment and signposting of clients experiencing homeless clients with high support needs to relevant support services in the borough.
Candidates for this role will need:
- Extensive housing knowledge and knowledge of the entitlement homeless clients have under different housing laws/ acts
- Experience of working with the homeless
- Experience of working in a homeless assessment capacity
- Resettlement experience and knowledge of housing options
+++ DBS within 12 months of issue or on the online update service +++
Candidate duties:
- Offering advice and guidance on housing and resettlement related issues to clients accessing the service
- Overseeing casework delivery to clients
- Presenting clients with housing options
- Assisting clients to obtain their welfare, housing and related rights
- Referring clients on to relevant specialist support agencies for their needs
- Accurate recording of data into CHAIN
- Liaising with external agencies on behalf of clients
If you are interested in this position, please contact us immediately.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Could you be our new Duty Scheme Legal Advisor? You will play a pivotal role in supporting ASAP’s duty scheme at the First Tier Tribunal (Asylum Support) which offers vital, free legal representation for people seeking asylum who need access to justice after being wrongly refused Home Office housing or financial support.
The Asylum Support Appeals Project (ASAP) is a small national charity which was set up in 2003 to reduce the destitution of people seeking asylum by protecting their legal rights to food and shelter. ASAP delivers three strands of work:
• We offer free, high-quality legal representation at the Asylum Support Tribunal (AST) to people appealing against Home Office decisions to refuse or discontinue their support
• We provide asylum support advice and training to hundreds of frontline organisations, advice agencies and legal practitioners working with people seeking asylum each year. We operate an advice line and online forum (Asylum Support Advice Network -ASAN) for over 1000 members
• We use our strong evidence base to improve policies and procedures on asylum support through closely linked policy work and strategic litigation
Alongside this, we run a women’s project, to ensure we offer a gender sensitive service to destitute women seeking asylum, to train women’s organisations in asylum support law, and to progress policy work for women seeking asylum, currently focused on access to support for those experiencing domestic abuse
We are looking for someone who is committed to access to justice for people refused housing and financial support from the Home Office. You will assist with the day to day running of the duty scheme, ensuring it offers a quality service to appellants and referrers. You will support our volunteer advocates (volunteer solicitors and barristers) to provide high quality legal representation and advice. You will be legally-minded with a strong interest in asylum support and have the ability, after induction and with ongoing supervision from our Head of Legal, to provide advice and legal representation to appellants at the asylum support Tribunal (AST) and answer calls on our advice line. You will feed in to our wider work on asylum support policy and strategic litigation, working collaboratively with colleagues in the policy team to ensure they are kept up to date with issues arising out of appeals.
This is a new, full-time position. Our offices are in East London, near the AST. Under our hybrid working policy, full-time staff work from our offices for a minimum of 2 days per week.
The client requests no contact from agencies or media sales.
- Salary: £43,136.87
- Location: Flexible, Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although ad hoc travel to London and other locations is required
- Contract type: Permanent
- Hours: 37.5 per week
- Leave: 30 days holiday per annum plus bank holidays
- Closing date: 19th May 2024
- Interview Date: Interviews will be held on a rolling basis via MS teams so flexibility can be offered to applicants who are shortlisted
Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you passionate about leveraging technology to drive positive change? Do you have a knack for aligning technology with business objectives? If so, we have an exciting opportunity for you to join our team as an HR Information Systems (HRIS) Manager at Shelter.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh.
The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.
About You
As the HRIS Manager, you'll be responsible for managing and developing our HRIS system, ensuring it aligns with Shelter's strategic priorities.
You'll collaborate with various teams to ensure our HRIS supports critical business functions effectively.
You will have experience providing and managing a HRIS support function.
You’ll bring significant experience in managing HRIS systems, excellent communication skills, and a passion for driving change.
You will have experience in aligning technology roadmaps with business strategy (PeopleXD experience advantageous).
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1, 2, 3 and 11 in the ‘About you’ section of the job description, of no more than 350 words per point
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
- We work together to achieve our shared purpose
Please note CVs without supporting statements will not be considered.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Somewhere to shelter, feel safe, leave your possessions and put down roots is one of the most fundamental requirements for human beings, here at Threshold Housing Link we are supporting over 80 service users to do just that.
Our Mission:
To end homelessness. To help vulnerable people create a better life and independence.
Our Aims:
1. To prevent homelessness in Swindon
2. To alleviate the associated social exclusion of homelessness and actively assist recovery from its effects
3. Influence policy that affects homeless and socially excluded people
Job title: Resettlement Manager
Reporting to: CEO
Salary: Between £40,000-£45,000 per annum, dependent on experience.
Location: Swindon
About Threshold
Threshold Housing Link is the leading homeless charity in Swindon, Wiltshire, committed for over 50 years to providing shelter, support and advocacy for individuals experiencing homelessness. We believe in creating a society where everyone has a safe place to call home. Our mission is to address the root causes of homelessness and empower those in need to rebuild their lives with dignity and respect. We are dedicated to making a significant and lasting impact in the fight against homelessness.
Our key services are:
Ø Resettlement support
Ø Floating support
Ø Street outreach
About the role
You will work closely with our new Chief Executive Officer (CEO) and senior management team to ensure good outcomes for our service users during an ambitious expansion programme.
As an experienced and compassionate Resettlement Manager, you will lead our team of Homeless Project Workers and spearhead the transformation of care for service users in our properties. You will bring a strategic and innovative approach to addressing homelessness, with a focus on empowering individuals to achieve long-term stability.
Closing date for applications:
16 May 2024.
This post is subject to a Disclosure and Barring Service (DBS) check. Right to work in the UK essential.
Salary: £37,181 per annum pro rata
Location: Flexible working within the Leeds area with potential to work from First Direct Head Office
Contract: Fixed Term for 12 months
Hours: 30 hours per week (0.8 FTE)
Closing date: 22nd May 2024 at 11:30pm
*Please note, this role is being advertised as a Corporate Volunteering Manager, however on appointment your title will be Corporate Volunteering Development Manager
Do you have proven experience of leading the development of volunteering programmes plus an excellent understanding of what makes a quality volunteer journey? Then join Shelter as Corporate Volunteering Manager and you could soon be playing a pivotal role at the heart of our Volunteering team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Part of our Equity, Inclusion & Culture Directorate, the Volunteering team is passionate about the positive impacts of volunteering for both individuals and organisations. Collaborative and supportive, we believe that volunteers are a vital part of our growing movement for change. We support the mobilisation of volunteers to deliver Shelter’s strategic priorities and provide the infrastructure and insight that enables that mobilisation.
We’re a fast-moving team, working to support corporate volunteering operations and develop innovative ways to involve corporate volunteers that allows us to tap into their skills, expertise and time.
Corporate Volunteering is key to helping us win and maintain high value partnerships. We have successfully developed and extended long-term, sector-leading partnerships with companies including HSBC UK, B&Q, M&S and Network Rail across England and Scotland. These partnerships are an essential part of Shelter’s income and we work closely with the Corporate Partnerships Team to do this.
About the role
This is an exciting role within the Volunteering Team. You’ll have responsibility for designing and piloting Shelter’s financial resilience volunteer programme in Leeds as well as supporting our nationwide volunteering programme. We’ll rely on you to use best practice volunteer management to design and pilot volunteering journeys from attraction, recruitment and training all the way through to ongoing support and exit. You’ll also be leading on evaluating the pilot and adapting our approaches based on learnings. The role involves collaborating with key stakeholders not only across Shelter but with our financial corporate partners to implement a volunteer programme that equips our volunteers to deliver their roles independently, whilst also having the biggest impact. Monitoring the contribution of volunteering activity, you’ll ensure our volunteers are recognised, celebrated, and feel valued for the part they play.
You will work closely with colleagues throughout our Volunteering Team to implement Shelter’s volunteering strategy and contribute to a consistent and quality experience for our Volunteer’s by developing new resources and processes that we can implement on a national scale. Working with the Corporate Volunteering Administrator, you’ll help utilise the volunteer database and report on data to evidence impact. And where relevant, you’ll seek to build co-production into ways of working so that people with lived experience of homelessness and bad housing are at the heart of what we do.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With experience of leading the successful development of volunteering projects and solid volunteer management experience, you will be passionate about volunteering, with an excellent understanding of what makes a quality volunteer experience. You will have demonstrable experience of applying best practice principles to volunteering, to succeed, you’ll need experience of using innovative approaches to planning new volunteering activities and the processes that support them.
You’ll be capable of managing multiple projects simultaneously, including identifying conflicting demands and establishing clear priorities to meet agreed objectives. Your great communication skills include an ability to influence and negotiate with a variety of stakeholders at all levels. What’s more, you’ll be confident creating and delivering high-quality presentations both online and in-person. You’ll be experienced in managing the specific approaches needed when involving corporate volunteers as opposed to non-corporate volunteers.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the ‘About You’ points in the job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
As Fundraising Manager you will be stewarding high profile Trust and Foundation donors, researching new donors and writing compelling applications using detailed case studies compiled by the team. You will be able to shape our new Major Donor programme which has shown early success and is an income stream ready for growth.
This is a really exciting time to join Caring in Bristol – we are about to launch our Youth Shelter which is the same base as our offices so as the new Fundraising Manager you will see first-hand the difference we make. Working in Homelessness is a dynamic sector and our funders are very interactive. We have a number of exciting projects to fundraise for, a strong internal team to support fundraising and flexible working – it's a great place to work!
We offer:
- Flexible working (this role can be hybrid, minimum 2 days a week in the office), including the potential to work compressed hours or 4 days per week
- 33 days leave (including bank holidays), with the option to purchase additional leave and additional leave given for 3+ years service
- 5% workplace pension
- Enhanced family leave policy
Deadline for applications is 11.59pm on Monday 20th May. Interviews to be held on Tuesday 4th June. Please visit our website for more information.
Service Manager - Spelthorne
This is an exciting career opportunity for someone who is keen to offer inspiring leadership to a dedicated team who are enthusiastic and committed to supporting individuals with complex needs to achieve positive outcomes.
Salary – £31,750 per annum Plus on-call payments and benefits
Location – Spelthorne Full-time – 39 hrs per week
It is essential that they have a fully valid driving licence and use of their own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.
About the Role
They will be responsible for the day-to-day management of the Spelthorne Team and will need to demonstrate the commitment, knowledge, and flexibility needed to support single homeless People with complex needs, to achieve positive outcomes. Experience in working with other agencies and the ability to supervise staff is a prerequisite. As important as experience and ability, is a sense of energy and confidence to take on a new role and make it work.
Tick most of the boxes but not all? The best candidate rarely does. So, if they are excited by the role and can do most of what they are looking for, go ahead and apply; they could be exactly who is needed.
About the Organization
They believe that everyone should be able to live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Why work there
This is a place where all colleagues are valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working including flexible hours where possible.
Their benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part-time) • An additional 1 day (pro rata) per annum wellbeing day • A defined contribution pension scheme • Training and development opportunities • Interest-free staff loans • Flexible working options • The opportunity to buy or sell up to five days of annual leave per holiday year • Life assurance cover
Other things they need to know
Our client celebrates diversity and know that it is critical for their success. They work hard to make sure they’re inclusive, so they want to hear from anyone who is great at what they do and who shares their values.
If they need any adjustments during the application or selection process so they can do their best, just let them know. They will be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as they can to avoid missing out.
They may have experience in the following: Customer Success Manager, Client Relations Supervisor, Support Operations Lead, Client Services Coordinator, Customer Experience Director, Client Support Manager, Account Services Supervisor, Customer Relations Specialist, Client Success Director.
REF-213615
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker , we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for an Assistant Support Workers to join the Street Outreach Rough Sleepers Team
Thames Reach welcomes applications from people with transferable skills.
You will:
- Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Maintain and support relationships with partner agencies
- Accurately record all work completed within given timeframes
To succeed as the Assistant Support Worker, you will have:
- A strong commitment to providing a high standard of service
- An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience
- Good written and verbal communication skills
- A mature and thoughtful approach to equal opportunities and diversity in service provision
- A clean driving license
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Streat Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
- A clean driving license (desirable)
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role:
The post holder will work within The Passage’s Community Services as a Complex Case Outreach Worker and will lead on case management for people experiencing homelessness who are presenting in the footprints in which the team operate and/or who are accessing the Resource Centre. The post-holder will support individuals with substance use support needs and/or mental health issues and will lead on work with clients who are experiencing alcohol and/or drug dependencies and who may also be experiencing mental health problems or other health or social care needs.
Main duties:
- To manage a caseload of clients presenting within the footprints in which the Engagement & Outreach service operate and individuals who are accessing The Passage Resource Centre. To support clients with complex needs, supporting them to identify and work towards recovery and away from homelessness.
- Carry out assessments, case management, support planning and the delivery of interventions for clients including those experiencing mental health and/or substance misuse issues who are multiply-disadvantaged in their homelessness.
- Provide assertive outreach and engagement with street-based service users presenting with complex needs and barriers to engagement. Carry out monthly street-based audits to inform reporting and analysis of service outcomes.
- Support clients who are rough sleeping or involved in day time activity in the footprints in which the team operate to end their homelessness by linking them in with appropriate internal and external support services relevant to their needs. To provide support to clients who are accommodated, but may require ongoing support in order to maintain this accommodation, linking them in to appropriate local services.
General responsibilities:
- In conjunction with your line manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience:
- Significant experience of delivering support services to socially excluded clients in a street based/day centre or similar setting.
- Significant experience of working in a mental health and/or substance misuse setting, working collaboratively to achieve positive outcomes for clients.
- Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner.
- Experience of working cooperatively with external partner agencies, e.g. Police, Social Services, NHS, as well as housing providers and voluntary agencies.
- Experience of assessing client needs and supporting clients to address their needs through assertive outreach and case management.
- Experience of working in a client-centered recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies.
Desired knowledge:
- Understanding the support needs of the street populations with complex health, and housing needs.
- Knowledge of services and legislative environment regarding housing, health, work and immigration as it relates to people experiencing homelessness.
- Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.
- Knowledge of Psychologically Informed Frameworks.
- An understanding of the causes of homelessness and, in particular, the needs of people who are multiply-disadvantaged in their homelessness.
- Knowledge of housing pathways available to dual diagnosis clients and how to access them.
- A working knowledge of how to support people with either substance or mental health needs.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role:
As a Resettlement Worker and Domestic Abuse Specialist, you will work in person and remotely with clients who have support needs, in particular, those who are survivors of domestic abuse. In conjunction with other members of the Partnership, you will support our clients to engage with services and find accommodation solutions. You will work in a person-centered way to get the best prevention, relief and support outcomes for the client.
Main duties:
- To work with clients with support needs, to engage with their prevention, relief or advice goals by; Agreeing with them a support plan to deliver the actions identified in the Personalised Housing Plan.
- Undertaking specific short term interventions to progress a client’s prevention or relief goals, including providing advice and support to enable individuals to improve their health and wellbeing.
- Providing advice and signposting to support clients to access relevant housing and wider support services.
- Working in partnership with RMG Caseworkers to deliver holistic housing and support service.
- Providing support to clients to access private rented and supported accommodation options.
- Referring to specialist internal and external support services as appropriate, including health, addiction and employment services.
General responsibilities:
- With your line manager, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage and the HSS Partnership.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- To participate in regular supervision, reflective practice and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage and Partnership policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice Data Protection and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1 and the Partnership.
- Undertake any other duties that may be required which are commensurate with the role.
Desired experience:
- Experience of face to face working with vulnerable or socially excluded adults.
- Experience of working collaboratively with voluntary, statutory and private sector agencies.
- Experience of assessing client needs and delivering psychologically informed interventions to ensure client needs are identified and met.
- Experience of working within a team to achieve strong and effective relationships with others to achieve organisational aims and objectives.
- Experience of working in a day centre, hostel or resource Centre environment.
Desired knowledge:
- An awareness of the issues that face street homeless and vulnerable people.
- A basic knowledge of the main housing legislation and housing options, relating to homeless and vulnerably housed people.
- Knowledge of the skills and attitudes needed to support clients within a psychologically informed framework.
- A working knowledge of the main welfare benefits in the UK. (Desirable)
- Knowledge and understanding of safeguarding procedures.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Salary: £18,680 per annum pro-rated (based on FTE of £31,133 per annum)
Location: Merseyside
Hours: 22.5 per week (Part Time)
Contract: Permanent
Closing date: Thursday 23rd May at 11:30pm
Do you have an understanding of how lived experience of bad housing or homelessness can impact an individual, plus a real desire and proven ability to help individuals to share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Lived Experience Insight Team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As a Lived Experience Coordinator, you’ll deliver a programme of involvement activities with the aim of ensuring the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter’s work. We’ll also rely on you to deliver involvement activities across the organisation which will shape the ongoing design, delivery and governance of our work. People with lived experience will be involved in a range of ways too, including involvement groups, taking part in events within local communities, co-designing services and campaigns, sharing stories and speaking out about the housing emergency. The overriding aim is to work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need the ability to facilitate involvement groups and other activities to involve people with lived experience in Shelter’s work while ensuring a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running during the same time period, is important too, as is a flair for developing successful relationships with colleagues across a large organisation, as well as with local organisations and partners. Some experience of presenting information verbally and in writing is also required, as is proficiency using IT tools to carry out your day-to-day work, including case management systems, Microsoft Office, internet, email and online meetings.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We're looking for an experienced, compassionate and resilient Service Manager to join our Vine Court Road service in Sevenoaks, Kent.
£40,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front-line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Operations to ensure focused integration of specialisms across the whole organisation. The ideal candidate will have management experience and be based in commuting distance to Sevenoaks, Kent. There is an expectation to be in service for this role.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
This role will also hold an accountability for staff tracker updates/management for the patch and income management for wider contracts. HR investigations for other contracts also form part of the wider role
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)
For a full list of job requirements, please visit Look Ahead's website
About you:
Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Able to work as part of a group or team as well as being self motivated
What you'll bring:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.