Individual giving manager contract jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Contract length: Permanent
Location: North West London
Hours per week: 35, flexible working but minimum two days in the office
Salary: £43-47K depending on experience
Closing date for applications: Sunday 1 March 2026 at midnight, interested applicants are encouraged to apply early.
Interview dates: We will be conducting Teams interviews w/c 9th March, followed by an in-person interview w/c 16th March.
Are you a fundraiser passionate about making a real difference for animals in need? We are looking for a Public Fundraising Manager to join us at Mayhew.
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Georgia and in Tunisia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We are recruiting an experienced and ambitious Public Fundraising Manager who will share our compassion and commitment to animal welfare, to lead on the delivery of our public fundraising programme This role manages activity across individual giving, community & events, legacies and in memory, ensuring it aligns with our strategic goals and delivers long-term, sustainable income from these income streams.
Our Public Fundraising Manager is integral to our ambition to broaden our reach and deepen our impact by shaping our mass fundraising activities and working on integrated campaigns with the Fundraising Team, wider colleagues and external suppliers. This is a highly visible and important role for Mayhew and will work across departments to strengthen our case for support and employ it across a range of mass fundraising products, retention and acquisition channels, as well as delivering excellent stewardship and supporter experience.
As a senior member of the Fundraising Team, this role spans strategic planning and operational delivery and the successful candidate will be able to pivot from working closely with the Head of Fundraising to identify new growth opportunities, to project managing a direct mail appeal, to supporting their line reports to optimise their own day-to-day work and processes.
At Mayhew, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style.
We are looking for an experienced, passionate and resourceful fundraising manager with a keen eye for detail and proven experience of meeting or exceeding income targets. We are looking for someone with a focus on individual giving and experience in at least one of community & events or legacies, with a keen ability to use data to deliver insight-led activity and supporter journeys. We are looking for someone who shares our ambitions to grow our income significantly over the coming years, and face into challenges and opportunities along the way, and who will inspire trust and enthusiasm in their team and across the organisation.
Generally, you will:
- Provide leadership and support to the Head of Fundraising as part of the fundraising team
- Deliver against income targets (£2.7m in 2026) and maximise the unrestricted impact of cash and regular giving income
- Develop and implement effective onward fundraising donor journeys, including legacy marketing
- Proactively improve supporter care processes, operations and relationships
- Lead innovation in our public fundraising approach in a test and learn culture
- Collaborate proactively across the organisation to find, develop and share stories that will inspire support
- Be a positive, empathetic people manager, inspiring your team and leading by example.
To be successful in this role, you need relevant experience in:
- A fundraising role in a charity of comparable breadth and scope with proven success in growing income, with experience in individual giving and one of community & events or legacies
- Being a great project manager and successfully managing multiple, often competing projects through to delivery
- Budget development and management, including regular forecasting
- Identifying and successfully implementing proactive initiatives to grow and diversify income
- Reporting and monitoring success so as to adapt and refine fundraising projects and products
- Successfully motivating, managing, and developing a team, whether through line management or project/stakeholder management
Why Join Mayhew?
You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.
If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.
Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The Youth Endowment Fund
Programme Manager
Reports to: Programme and Impact Lead
Salary: £44,200
Contract: 12-month fixed term (Full-Time), dependent on co-funding being secured.
Location: Central London or Hybrid*(see below)
Closing date for applications: 12pm Friday 13th March 2026
Interview dates: Week commencing 23rd March 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Every child should grow up safe from harm. Yet far too many are drawn into violence or live with the fear of it. This robs them of opportunity and damages whole communities. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
Key Responsibilities
Deciding which projects, we should fund and evaluate is key, as is making sure we deliver our funding and evaluations to the highest standards. Our Programme Managers are responsible for identifying, assessing, funding and supporting programmes designed to prevent youth violence.
Programme Managers at YEF come from all walks of life. We look for individuals who may have experience in the youth sector, children’s social care, policing, criminal justice, education or how to involve local residents in making decisions about their own neighbourhoods.
As a Programme Manager at YEF, you will work very closely with our evaluation team to make sure we learn from what’s being implemented and that the organisations we fund are prepared and excited to work with us to find what works.
To achieve this, you will:
-
Make sure we choose the best organisations to work with by assessing funding applications, critically appraising delivery plans and budgets and getting to know potential grantees. These assessments will help you form recommendations to our senior leadership team about which opportunities to pursue.
-
Work closely with grantees, external evaluators and our own evaluation team to ensure that the activity we are funding will be evaluable to the highest standards. This requires you to support and advise grantees on how to work in the context of an evaluation – usually, a randomised controlled trial (you don’t have to have experience working on a randomised controlled trial in the past, but it helps!).
-
Build strong relationships with our grantees and provide them with ongoing management and support through the life of their funding. You will also be responsible for monitoring the performance of grantees and ensuring targets are met and any project risks are effectively mitigated.
-
Think carefully about how we find the best projects to fund and evaluate, ensuring we can best find what works to keep children safe. To do this you might need to work with colleagues to spot where there has previously been a lack of evidence about what works (we will help you with this!). You would project manage these projects so they are excellently delivered – on time, within budget, and to a high standard. You will help to determine what our commissioning and management processes aim to achieve and design grant application and management processes to achieve it.
-
You’ll manage our engagement with potential grantees to make sure we are attracting a diverse and promising portfolio of organisations to apply.
-
Report to our team and external stakeholders regularly on how well the projects we are funding are going, spotting where grantees need support and coming up with how we can best provide that support.
-
Represent the Youth Endowment Fund at external events, including reporting and presenting to our Grants and Evaluation Committee, who approve all our funding decisions.
About You
You are this sort of person:
-
You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference.
-
You want to work in a job that makes young people safer. This issue matters to you. You don’t need extensive experience in grant making, you just have to be committed to learning it. You should be keen to learn about the sectors we work with, the challenges facing young people and what organisations face when implementing programmes.
-
You have experience in one or more of the following areas: policing, education, criminal justice, social care or the youth sector.
-
You have a strong understanding of challenges that organisations face in delivering projects. You must also be a really good project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works.
-
You have incredible judgement. You are able to reach sound and considered judgements about the viability and suitability of applicants based upon our given criteria, often using detailed written and financial information, and are able to deliver constructive feedback to organisations. You can also identify when things aren’t going to plan and be proactive with sharing observations and recommendations.
-
You are an optimiser. You look for solutions and think creatively to overcome challenges. You are curious, hungry to learn and always looking for ways to improve processes and increase efficiency and impact.
-
You love well-designed systems. You are committed to designing and maintaining the best systems to make sure we manage our commissioning processes well. You know this is critical to effectively managing multiple, large-scale funding programmes and competing priorities.
-
You are an excellent communicator. You have the ability to convey information clearly and effectively—both in writing and verbally. You understand the importance of strong communication in fast-paced decision-making and thrive in a busy, collaborative team environment.
-
You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level inside and outside the organisation and have managed large networks of stakeholders with different interests and priorities. You are excellent at customer service and can professionally handle issues that come up within your grant portfolio.
-
You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
-
You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
We’re also keen to hear from applicants with a strong understanding of evaluation methodologies—particularly Randomised Control Trials (RCTs)—and experience either directly supporting or overseeing programme delivery within an evaluation context.
It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
This position will require a DBS check to be performed, but a record is not a block to performing this role.
Funding and Start Date
This role is subject to funding. We are currently in the process of securing the necessary funding for this work, which is expected to commence in April 2026. The successful candidate will need to be available to start within four weeks of receiving an offer.
Hybrid Working Details
The office is based in Central London, but you don’t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and a cover letter answering the specific questions below, along with the completed monitoring form, by clicking the "Apply for this" button by 12pm Friday 13th March 2026.
If you have specific expertise in any of our sectors, we want to hear about it in your examples, when answering the following questions as part of your cover letter to be considered.
Application Questions
-
Tell us about your experience and understanding of the challenges organisations face in delivering projects and any experience you’ve had of this in the context of evaluations? (max 400 words).
-
The Programme Manager role involves overseeing several projects at once and juggling many different tasks simultaneously. Tell us about when you’ve had several competing priorities and how you managed those? (max 400 words)
-
Tell us about your experience of managing multiple partners and resolving conflicting positions? (max 400 words)
Interview Process
This is likely to be a one stage process, with interviews taking place on the week commencing 23rd March 2026
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
-
£1,000 professional development budget annually
-
28 days holiday plus Bank Holidays
-
Employee Assistance Programme – 24hr phone line for free confidential support
-
Volunteering days - 4 half days per year
-
Death in service - 4 times annual salary
-
Flexible hours. Core office hours 10am – 4pm
-
Financial support including travel and hardship loans
-
Employer contributed pension of 5%.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with occasional travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
You’ll lead on the delivery of direct mail appeals, following the process through from concept ideation to data briefing, from sourcing impactful content, managing the print process, to the final appeal landing with supporters. Importantly, the appeals will be across a variety of channels in addition to direct mail, and you’ll be at the forefront of leading post campaign reviews.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You have experience delivering direct response marketing campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
-
Love building long-term supporter relationships
-
Enjoy taking ownership and seeing campaigns through end to end
-
Use insight and analysis to inform decisions and improve performance
-
Are organised and detail-focused
-
Value collaboration and shared success
-
Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
-
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
-
Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st March 2026
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.
Following an internal promotion, the Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team. In this exciting and dynamic role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.
The ideal candidate profile for this post will be a team player, with the following credentials:
- An established track record in philanthropy or fundraising for major organisations
- Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
- Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
- A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
- Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
- Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working
A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 8th March 2026.
Interviews will follow a two stage process with 1st stage online via MS Teams and 2nd stage in person at ROH Covent Garden.
To ensure a fair process, late applications will not be considered under any circumstances.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has won the Communiqué Award 2025 for Excellence in Healthcare Partnerships, the PEMA 2025 winner for Excellence in in Collaboration Educating Patients and has been shortlisted for both Third Sector Awards and Charitytimes Awards 2025.
Ready to drive real-world change with your fundraising expertise?
At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth.
We now need a passionate Individual Giving Manager to help us seize this momentum.
This is a chance to build something new with us. Working as a key strategic partner to the Head of Individual Giving, you will be the operational powerhouse behind our fundraising programme. You will take ownership of translating our high-level strategy into action, acting as the primary lead for campaign implementation and tactical delivery. We’re not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new territories.
Your Mission:
• Take ownership of the delivery strategic individual giving activity across paid social, email, offline appeals, and new channels.
• Holistic Stewardship: Design and execute engaging supporter journeys—both bespoke and automated— that maximise conversion and long-term value.
• Performance Culture: Analyse performance, share insights, and drive a results-focused fundraising culture across the team.
Why Join Us?
• Impact: This is a new role with the potential to shape the future of our individual giving.
• Growth: We are committed to your professional development within a supportive team.
• Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more.
If you're an ambitious fundraiser who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
Strategic Implementation (Online & Offline)
• Key operational lead, deputising for the Head of Individual Giving and Legacies, taking responsibility for the planning and delivery of campaigns and activity across channels and supporter journeys.
• Develop and implement activity to attract new supporters through an integrated mix of channels, including social platforms (paid and unpaid), search engine advertising, email marketing, and offline appeals.
• Manage relationships with external partners, including creative, fundraising, and digital marketing agencies, ensuring high-quality delivery and ROI.
• Develop and execute integrated campaigns where ultimate conversion may occur via traditional channels such as telephone or mail, taking a holistic approach to acquire and convert new supporters.
• Analyse metrics and data, reporting on KPIs, budget, and spend. Work to constantly test and optimise campaigns to exceed targets and improve return on investment.
• Support forecasting and budget planning on marketing activities within the IG budget.
• Stay abreast of emerging trends and technologies, ensuring our fundraising efforts remain innovative and effective.
Stewardship, Content & Operations
• Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support.
• Oversee the operational delivery of supporter communications, including the development of processes for bespoke and workflow-delivered thanking and nurturing.
• Create and optimise content, sometimes cross team and directly with our incredible patients and supporters.
• Build journeys that maximise conversions and build loyalty. This includes high-quality creative fundraising writing, concepting, and messaging development.
• Ensure all supporters are thanked and updated in an appropriate and timely manner, working with the team to ensure coverage and that all interactions are in line with our supporter promise.
• Cultivate deeper engagement with supporters beyond transactional interactions, explore opportunities for meaningful dialogue and a sense of community.
Collaboration & Cross-Selling
• Work with the wider PCR team to maximise opportunities for fundraising and patient impact, specifically leading on cross-selling meaningful cash and support propositions to other audiences (e.g., events participants, community fundraisers, and campaigners).
• Work with Agile principles in mind, collaborating with colleagues across the organisation to plan and deliver high-quality work.
• Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes.
• As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders.
Database and Compliance
• Develop your existing experience and affinity for supporter data to improve outcomes for supporters.
• Hold a very good working knowledge of key aspects of data protection law including GDPR and PECR, as well as the Fundraising Code of Practice.
• Work with our tools and seek to improve knowledge and use of these, including Access CRM, Fundraise Up, Google Analytics 4 (GA4), Wordpress and MailChimp.
Skills and Competencies
Our ideal candidate would have the following:
• Fundraising Expertise: Proven experience in an Individual Giving role(s) with a track record of managing both digital acquisition and offline appeals (direct mail/telemarketing) for a charity or social cause, as well as significant experience in retention, marketing communications, supporter services.
• Agency Management: Experience managing creative, fundraising and digital marketing agencies, to deliver a variety of campaigns or activities across multiple channels.
• Digital Proficiency: Demonstrable expertise setting up and managing campaigns in Meta Business Suite, Google paid advertising, and email marketing platforms like Mailchimp.
• Strategic Thinking: Evidence of leading successful integrated campaigns resulting in significant income or lead generation.
• Audience development: Led development of successful new propositions for cross-selling across existing audiences.
• Creative Skills: The ability to motivate and inspire audiences through content and creative writing and storytelling for various channels.
• Financial Acumen: The ability to monitor and manage income and expenditure against targets as well as forecast and report on campaigns across all channels.
• Supporter Experience: A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters PCR.
• Collaborative Mindset: A collaborative and innovative mindset with a desire to test, learn, and work with stakeholders cross-functionally.
• Agile Working: Experience working within Agile project management frameworks would be beneficial.
• Technical Knowledge: Good knowledge of WordPress website optimisation and plugins, or a strong desire to learn.
• Passion: A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.
There will be a two-stage interview process. The first interview will be online via Teams, and the second will be an in-person interview at our offices in London. There may be a test and a question to prepare for in advance of either interview stage should your application be taken forward.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat (contact details can be found in the full job description).
For more information about our orindganisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
BookTrust – Fundraising Lead (Individual Giving)
Location: Hybrid with a minimum of eight office days per month in either London (Farringdon) or Leeds office.
Salary: £55,000 per annum.
Contract: Permanent, full-time.
BookTrust, the charity that champions the power of reading, is seeking an individual expert to strengthen and expand its individual giving fundraising to secure the financial support needed to get even more children reading and fulfilling their potential.
BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.
This role will lead and manage the Individual Giving team to design and deliver an innovative, supporter-centric programme with a strong focus on loyalty, and plans to expand fundraising channels including digital, community fundraising and legacies, and to develop new fundraising products and increase engagement with new and existing supporters.
Working closely with the Head of Fundraising, High Value Giving Lead and colleagues throughout the organisation, the post-holder will maximise opportunities to increase income and lifetime value and deliver compelling fundraising campaigns with excellent stewardship activities across multiple channels.
The ideal candidate will be a creative and confident individual giving specialist with a track record across traditional and digital channels and covering all parts of the supporter journey from acquisition to long-term retention. Proven success growing individual giving income and a passion for public engagement will be a must, alongside the ability to work in a complex, multi-channel environment. An excellent communicator, you will be able to share the impact of BookTrust’s work in clear, compelling ways and use your collaborative and hands on leadership skills to motivate your team to achieve excellent outcomes for children and families.
This is an exciting time to join a friendly and supportive fundraising team, with individual giving identified as a key income stream for the charity’s ambitious plans to grow income significantly over the next five years.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 2nd March, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Individual Giving Officer
• Department: Fundraising
• Reports to: Head of Fundraising
• Responsible for: Individual Giving
• Working Hours: 23.25 hours per week. 15-month contract
1. Purpose of the Role
• Working with the Head of Fundraising develop programmes for the recruitment and retention of individual supporters.
• Maximise income across channels including direct mail, email, social media. Working with other team members to deliver this.
• Grow income stream from individual giving products such as appeals, raffles, lotteries and other individual giving products, such as our Pet Pen Sponsorship.
• Develop budgets and business plans and contribute to fundraising strategy.
• Manage and optimise supporter experience for retention, engagement, and cross-marketing.
• Analyse appeal results for continual improvement.
2. Principle Tasks
• Oversee the annual individual giving fundraising calendar and campaigns from start to finish.
• Plan and manage direct marketing and digital appeals, including supplier coordination.
• Conduct market research and maintain awareness of trends to inform innovation.
• Prepare budgets and monitor performance.
• Develop donor recruitment campaigns.
• Develop supporter journeys.
• Develop warm programmes.
• Write fundraising copy, providing guidance on design to artworkers. Work with local studio artists and internal staff to produce final materials.
• Coordinate with PR, comms, and other departments on campaign messaging and execution.
• Analyse campaign performance and produce evaluation insights.
• Ensure compliance with GDPR, Data Protection law, DMA, and fundraising codes of practice.
3. Knowledge, Skills & Experience
• Essential:
o Direct marketing and digital fundraising experience.
o CRM usage for data extract and reporting.
o Data management.
o Campaign brief writing.
o Fundraising copywriting ability.
o An understanding of effective fundraising design.
o Knowledge of effective appeals, charity gaming, donor stewardship, and individual giving products.
o Supporter acquisition, retention and development.
o GDPR.
4. Competencies
• Planning and decision-making skills.
• Creativity and forward-thinking.
• Task focus, prioritisation, and problem-solving.
• Collaboration with team.
• Project management.
• Excellent Microsoft package skills.
• Strong written/verbal communication and analytical skills.
5. Additional Info
• Willingness to occasionally work evenings or weekends if needed as part of the wider Fundraising team activities.
• Driving licence.
• Work in office 3 days per week. Some home working will be allowed as needed.
Make a real difference to the lives of Afghan communities. In this role, you will drive change: stewarding relationships with public donors and fundraisers, supporting income generation and retention, maintaining high quality supporter data, and helping identify opportunities to grow engagement and income across these areas.
You will work closely with colleagues across the Communications and Giving team to support the delivery of fundraising appeals, donor communications and events, including the London Marathon, while also contributing to the smooth running of the London office through essential supporter liaison tasks.
Key Responsibilities:
-
Support the planning, delivery and evaluation of individual giving activity and Afghanaid’s annual fundraising appeals, as well as regular giving and donor acquisition campaigns.
-
Coordinate multi channel fundraising campaigns across email, digital, direct mail, telephone and face to face
-
Contribute to income growth by supporting testing and optimisation of fundraising approaches, and staying informed on sector best practice and developments
-
Deliver high quality day to day stewardship of individual donors to build long term engagement and loyalty
-
Ensure timely and appropriate donor communications, including thank you letters and messages, supporter updates and impact newsletters
-
Respond to donor enquiries and maintain excellent standards of supporter care
-
Liaise with Programme and M&E teams to source up to date impact data and stories from the communities Afghanaid has supported
-
Support the delivery of Afghanaid led fundraising events, both offline and digital, including administration and coordination
-
Maintain fundraising related website content, ensuring copy is accurate and engaging, and that donor journeys are smooth.
-
Steward relationships with individual, community, faith and student fundraisers to maximise income and encourage retention and re engagement
-
Identify and respond to opportunities to recruit new community, student and individual supporters, including engaging Afghan diaspora networks
-
Provide practical fundraising advice and logistical support to ensure the success of supporter led activity
-
Develop and distribute high quality branded fundraising materials tailored to supporter groups
-
Recruit and steward participants for the London Marathon team to maximise fundraising income, coordinating Afghanaid’s London Marathon programme, including team engagement, event day support and post race activity
-
Maintain accurate and up to date donor records within the CRM, ensuring GDPR and fundraising compliance
-
Create segmented and tailored donor journeys with Afghanaid’s CRM to improve stewardship
-
Monitor campaign performance and prepare reports on income, return on investment and donor retention
-
Use data and insights to support targeting and future campaign planning
-
Support monthly income reconciliation by accurately coding donations and maintaining records within Salesforce and marketing systems
-
Process fundraising post and ensure timely delivery of supporter thank you letters and shop orders
-
Ensure Gift Aid declarations are secured, recorded and filed correctly
-
Monitor shared fundraising inboxes, responding to enquiries or forwarding to appropriate colleagues
-
Provide general administrative support as required
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
Afghanaid is seeking an enthusiastic and organised individual to play a key part in communicating and engaging with current and potential supporters about how Afghanaid is changing lives in Afghanistan. We are looking for someone who is passionate about Afghanaid's work and core values. The ideal candidate will have a passion for driving change and inspiring others to support a cause, and a talent in engaging with people from diverse backgrounds and ages.
Education/ Training
- Bachelor’s Degree in communications, marketing, public fundraising or another relevant field (or at least 1-2 years’ equivalent experience)
Work Experience
-
At least 1-2 years of progressively responsible experience in in fundraising, campaigning or advocating for a humanitarian/international development organisation or similar cause
Please view the attached document for the full person specification and more details on how to apply.
Please send a covering letter and your CV, by no later than 27th February 2026 either via CharityJob or the email address listed in the attachment; including your name and the job title in the subject line. Your covering letter should be no more than 1 standard A4 page in length and explain why you feel you would be a suitable candidate for this role and how the role facilitates your career objectives. Your CV should be no more than 2 pages and be accompanied by 3 professional references including your current employer (we will only contact references with your permission).
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
Funders In Good was founded to support Muslim donors in the UK who want to achieve strategic, long-term impact but lack the capacity, connections, or expertise to give effectively. We provide tailored financial grants and strategic support to social ventures serving Islam and Muslims, helping them scale, strengthen systems, and increase long-term impact. Our focus is on ventures and leaders contributing to a society where commitment to God flourishes.
Since 2021, we have grown from nine seed funders to over 130 members in our invitation-only Funder Network. Members contribute financially and through skills, receive quarterly progress reports, access events, and connect with other funders. This network is part of our wider community, which includes our team and the ventures we back.
As Funder Development Manager, you will shape this network by developing a compelling value proposition, building acquisition pipelines, nurturing funders, and curating engagement programs that deepen alignment with our mission. Success relies on both fundraising expertise and emotional intelligence: you will build trust with a diverse range of donors and philanthropists, navigating conversations about values, faith, impact, and community with warmth and confidence.
This senior, outward-facing role carries responsibility for income generation, stewardship, and relationship-building.
Please read the JD to find out more, application deadline is midnight 8th March 2026.
The client requests no contact from agencies or media sales.
Harris Hill are thrilled to be partnering with a fantastic Arts and Heritage organisation is their search for a new Development Manager (Capital Appeal & Individual Giving) to lead the fundraising efforts for their vital Capital Projects programme.
This is an exciting opportunity to make a significant contribution to an ambitious heritage site and an historic charitable mission, in the heart of London.
Key responsibilities:
As Development Manager, you will support the development and delivery of the fundraising strategy for key restoration projects. You will identify and research a pipeline of prospective individual donors, high-net-worth individuals and corporates capable of supporting these capital works. You will develop high-quality grant applications in collaboration with colleagues (including a National Lottery Heritage Fund bid) and manage funder relationships through effective reporting on grant use and impact. You will refresh and manage the Friends scheme to improve member recruitment, retention and encourage upgrades to higher giving levels. You will also relaunch the legacy fundraising programme, promoting gifts in wills sensitively to Friends and visitors.
To be successful, you will need or need to be:
- Significant demonstrable experience in a fundraising or development role in a charity
- Demonstrable experience in Individual Giving or supporting Capital Campaigns.
- Demonstrable experience writing successful grant applications, ideally with previous experience of working on a successful National Lottery Heritage Fund bid.
- Experience in managing membership schemes and organising and delivering supporter events.
Salary: £36,000 - £38,000
Two-year fixed term contract (with possibility of extension), Full-time
Location: London
Deadline for applications – Friday 27th February at 9am.
Application process - CV and supporting statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission.
You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland.
This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference.
About Stella Maris
Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity.
Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea.
Key Responsibilities
- Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team
- Lead national fundraising appeals, including Sea Sunday and seasonal campaigns
- Recruit, retain and steward individual supporters through effective donor journeys
- Grow income through regular giving, legacies, volunteering and other giving products
- Manage and develop the Individual Giving team
- Oversee Salesforce CRM usage, data quality, reporting and compliance
- Manage budgets, income forecasting and campaign analysis
- Ensure compliance with GDPR, fundraising regulations and charity best practice
- Work closely with chaplains, communications, finance and philanthropy teams
About You
You will bring:
- Significant experience in direct marketing fundraising (ideally in the charity sector)
- Proven experience of managing national fundraising campaigns
- Strong leadership and people management skills
- Experience using charity CRMs (e.g. Salesforce, Raiser’s Edge)
- Excellent communication skills and the ability to inspire support
- Confidence working with data to inform strategy and decision making
- A resilient, proactive and collaborative approach
Desirable:
- Experience fundraising in a faith based setting
- Knowledge of the Catholic Church
- Experience managing volunteers and external agencies
- Membership of the Chartered Institute of Fundraising
Salary of £54,000 per annum
Location: London, hybrid working, minimum 2 day a week in the office
Contract type: permanent, full- time, Flexible working patterns will be considered.
Closing date: Wednesday 5th March at 8am
Interview: 19th March
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: £39,860 - £44,952
Contract: Full-time, permanent
Location: Hybrid – 2 days per week Crawley
Closing date: 11th February
Benefits: Generous pension, enhanced annual leave, discounts inc. blue light card, cycle to work scheme
We have a great opportunity for an Individual Giving Fundraising Manager, working for a well respected hospice providing expert end-of-life care and support to the local community, reporting to the Head of Public Fundraising. With new strategic investment committed to growing their fundraising programme, this is an exciting moment to join and shape a thriving Individual Giving function.
In this role, you will lead a busy and passionate team of five to deliver a varied and ambitious programme across regular giving, appeals, legacy marketing and the mid-value programme. With a focus on both short term income and long term supporter value, you will drive innovation—testing new digital methods, improving donor journeys and deepening supporter connections. This is the ideal opportunity for someone looking to step into a key leadership role, develop their strategic experience and contribute to life changing work for patients and families.
To be successful as the Individual Giving Fundraising Manager you will need:
- A strong track record in Individual Giving, with experience across multiple income streams such regular giving and appeals.
- Experience managing or leading fundraising campaigns, with the ability to deliver insight led donor journeys and improve lifetime value.
- Excellent team leadership skills with experience motivating, supporting and developing colleagues.
If you would like to discuss this role with us please contact Emma and quote the reference 2866EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.
We have an exciting opportunity to join Bristol Animal Rescue Centre as Individual Giving Officer.
Job title: Individual Giving Officer
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements
Contract: Permanent
Job type: Full or Part time
Hours per week: 35 hours per week to be worked during our office hours (Monday-Friday 8am-4pm or 9am-5pm). Part-time (minimum of 28 hours per week) will be considered. Occasional weekend and evening work if required for fundraising and supporter events for which TOIL will be agreed with the line manager.
Salary: £27,000 – £30,000 per annum, pro rata depending on experience (£21,600 – £24,000 actual for 28 hours per week)
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
About the role:
As Individual Giving Officer, you will plan and deliver impactful direct response fundraising campaigns across digital and offline channels. You’ll manage a portfolio of individual giving products including appeals, regular giving, in-memory giving, lotteries and raffles – using audience insight, segmentation and performance data to continually optimise results.
You will play a central role in shaping supporter journeys, improving acquisition and retention, and strengthening digital fundraising performance through email, paid and organic social, website content and integrated campaigns.
This is a hands-on campaign role ideal for someone with strong direct marketing and digital marketing experience who enjoys using a combination of creativity and analysis to shape innovation and fundraising product development.
About you
We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.
You’ll ideally bring:
- Experience delivering direct marketing campaigns across digital and offline channels
- Proven experience in digital marketing, including email marketing, paid and organic social advertising and website content
- Strong understanding of direct response principles and supporter/customer journeys
- Experience managing multiple campaigns and timelines
- Excellent copywriting and editing skills for fundraising or marketing campaigns
- Confidence using CRM systems for segmentation, reporting and analysis
- Experience working with campaign suppliers such as agencies, printers or mailing houses
- Strong project management and organisational skills
- A creative, test-and-learn mindset focused on performance and optimisation
- You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.
Application closing date: Midnight on 1 March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
ISEAL is looking for an experienced events professional to manage a range of in person and virtual events for its global stakeholder base. This is an exciting role for someone with a strong track record in organising events of differing sizes for in-person, online, and hybrid audiences, and who is interested in sustainability.
Events are a vital part of ISEAL’s work to communicate with, influence, and engage our key stakeholder groups, including policy makers, multilateral organisations, donors, companies, NGOs, producers, and, of course, ISEAL’s own members. To support these aims, ISEAL hosts at least one major public forum, conference or symposium each year. In 2026, this will be a Global Sustainability Symposium and will take place in Accra, Ghana in June with around 200-300 participants. Additionally, ISEAL organises Members´ Week, an annual multi-day event for ISEAL Community Members that typically attracts 60-100 participants per day.
With support from the Events Coordinator, the Associate Manager will be responsible for all aspects of event management for the events described above. The role will also work closely with ISEAL programme teams and senior colleagues to coordinate the development of event agendas, content and sessions.
In addition, ISEAL’s events programme includes a range of smaller workshops and roundtables, both in Europe and in other locations, including China, India, Ghana, Indonesia, and Latin America. ISEAL also runs a busy webinar programme. The Associate Manager will work with senior colleagues to agree the level of support given by the Events Team to each of these smaller events/event series. While the Events Team is not expected to directly organise every event, the Associate Manager will also maintain and develop event planning resources, and guidance to support the organisation to consistently deliver high-quality events.
To succeed in this role, you will have significant existing experience in organising events, ideally including international events for high-profile audiences. Given the range of international events, you will also have a sensitive approach to cultural diversity and, ideally, some additional language skills. This role is responsible for line managing the Events Coordinator.
The key responsibilities we entrust you with
Event management
- Manage the production and delivery of in person and virtual events, with a particular focus on sustainable event delivery
- Implement project management processes to deliver on events, including developing work-back plans and RACI charts, organising and chairing planning meetings, and leading on internal communications
- Lead supplier selection for in person events, collating requirements, researching venues, completing contracting with venue and major suppliers, and communicating event needs to all suppliers
- Coordinate promotion and outreach for events, working closely with the Communications and Membership teams to promote events across all relevant channels
- Oversee registration for events, setting up and monitoring relevant systems & provide internal updates
- Collaborate with senior and programme staff to develop event agendas and content, organising and chairing content meetings, drawing up session schedules and ensuring logistical requirements are met
- Prepare written event materials and other collateral, including web copy, programmes, invitations and participant communications, feedback surveys, travel reimbursement policies and other documents
- Provide excellent customer service to attendees, speakers, and staff involved with events, acting as an advocate for attendee experience
- Deliver internal briefings for staff in the lead up to events and create staffing plans to ensure smooth delivery on the day
- Carry out risk assessments and lead on contingency planning for events
- Track budgets, liaising with budget holders and coordinating with ISEAL finance team about invoicing and reimbursement
- Manage events follow-up such as feedback survey analysis, preparation of post-event materials and reports, and internal evaluation meetings/surveys
- Monitor and report on the environmental impact of events, including waste and GHG emissions, using these learnings to improve event sustainability wherever possible
Event strategy, guidance, policies, and procedures
- Contribute to developing the annual event schedule, including making recommendations based on the event team’s capacity and referring to ISEAL’s strategic objectives
- Maintain and develop event planning guidance, templates, tools, systems, and other resources
- Support the Events & Engagement Manager to maintain and develop event-related policies, including the Event Code of Conduct and the Event Sustainability Policy
- Organise data and maintain relevant mailing lists, including updating contact and attendance records
- Maintain an updated list of venue choices that have high sustainability credentials in key cities where ISEAL may wish to hold small and large events
Other
- Line manage Events Coordinator, and oversee their development and growth, identifying appropriate learning and development opportunities
- Supervise contributions of other assistants and coordinators to event planning and delivery
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
Essential attributes / skills / knowledge
- Track record of working on large in-person professional events, ideally in an international setting
- Strong interest, and ideally experience, in delivering sustainable or “green” meetings and events
- Strong project management skills, with an ability to comfortably juggle a number of different deliverables and deadlines at any given time
- Strong written and verbal communications skills and ability to communicate and collaborate effectively with others (via e-mail, Teams, phone and in person)
- Self-motivated and able to work independently to high standards, with attention to detail
- Capable of taking initiative to take action and solve problems within an agreed scope
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Experience in line management, able to delegate effectively and develop direct reports
- Ability to work confidently and sensitively with a diverse global community
- Confidence in using IT systems, familiarity with virtual meeting tools (e.g. Teams, Zoom), and proficiency in MS Office. Experience with running webinars and online events.
- Comfortable with some flexibility in working hours (specifically in 3-4 weeks leading up to major events)
- Interest in sustainability issues or in convening people around sustainability issues
Additionally desirable
- Experience organising international events and/or large hybrid events
- Ability to convene and facilitate meetings virtually with a strong group of practitioners
- Experience working or interning in an international NGO/ membership organisation
- Working knowledge of other languages (e.g. French, German, Spanish, Portuguese)
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: 80 % (30 hours) – 100 % (full time, 37.5 hours per week), depending on preference
Salary: £45,800 – 49,800, depending on experience (pro rata for less than 100%)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
Ideal start date: asap
About applying
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 8 March, 5pm GMT. Please note that we will only contact shortlisted applicants.
Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.
Screening interviews (Teams): 11-13 March
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-17 March
Panel interviews (in person): 18/19 March
Decision: w/c 23 March
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.

