Internal communication manager jobs

Casework Administrator

Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation period)

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: Starting salary £28,831

Contract: Permanent

Closing Date: 10:00am, 02 March 2026

Interviews: Weeks commencing 7th April and 13th April

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

About the Organisation

Join an organisation whose vision is that students are always treated fairly and works towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.

You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.

You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.

The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.

Training will be provided and you will also be assigned a mentor to help you understand the needs and demands of the role.

Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work at the OIA.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.

About You

You will:

Have good analytical and administrative skills.

Excellent oral and written communication skills.

A general understanding of complaints handling and customer service experience including dealing with a volume and variety of telephone enquiries would be beneficial.

The charity values diverse backgrounds, life and work experiences, and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds. In particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk. 

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Proposals and Grants Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Proposals and Grants Officer
Salary:£37,476 to £38,542 - Pro-rata
Location: London-Hybrid
Tenure: Permanent -Part time-17.5 hours per week

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you passionate about women and girl’s rights and communicating this through stories and information? 

Do you enjoy managing projects and working with colleagues in different countries? 

Are you motivated to share knowledge and collaborate with others

Then we'd love to hear from you!

ActionAid UK is seeking a Proposals and Grants Officer to play a critical role in securing vital funding to support women and girls worldwide. This is an exciting opportunity to craft compelling donor communications and manage grants that drive sustainable and meaningful change.

Why This Role is Exciting

• Inspire and Influence: Use your creativity and communication skills to produce impactful materials that inspire donors, secure funding, and champion the rights of women and girls globally.
• Be Part of a Global Movement: Collaborate with a dynamic team and colleagues across the ActionAid Federation in over 45 countries, working towards gender equality and social justice.
• Shape the Future of Funding: Deliver innovative donor communications, manage strategic grants, and drive improvements in how we connect with philanthropic individuals, trusts, and private sector donors.

Your Key Responsibilities

• Engaging Donor Communications: Craft powerful proposals, concept notes, and donor reports that highlight ActionAid’s strategic work. Bring to life the stories of individuals and communities we support, translating technical programme details into compelling narratives.
• Grant Management Excellence: Manage a portfolio of restricted grants, ensuring high standards of reporting, monitoring, and compliance. Collaborate with programme staff globally to provide accurate and inspiring updates to donors.
• Organisation & Strategic Planning: Previous experience of working in a fast-paced environment and of managing and prioritising a varied workload to meet agreed deadlines as well as previous experience of working in a cooperative and flexible way as part of a busy team, with the ability to review existing team systems and processes and innovate to improve team efficiency Proven ability to prioritise and manage a varied workload, taking initiative and meeting deadlines
• Knowledge Sharing: Lead the development of internal resources, including a monthly newsletter that shares updates from across the Federation. Ensure the wider team is informed and equipped to engage donors effectively.

What Makes This Role Innovative

• This role goes beyond traditional fundraising. You’ll have the chance to:
• Drive Creative Storytelling: Use your talent for storytelling to craft human-centred narratives that inspire action.
• Support Transformational Work: Highlight projects that secure unrestricted and co-financing funding, ensuring long-term support for vital programmes.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

Could you turn your individual giving expertise into magic for children and families, when they need it most?

We are working with a brilliant children's medical charity who are looking for an Individual Giving Fundraiser to join their mighty fundraising team. Every penny helps to fund pioneering projects and provide those little extras that make a big difference for brave young patients. You'll be at the heart of an ambitious fundraising strategy, creating unforgettable experiences and driving income that transforms lives. Sitting in the wider Individual Giving team, you'll contribute to the team target with a focus on general donations, regular giving, lottery, and payroll giving. You'll be crucial in delivering exceptional supporter journeys across all of the charity's IG programs.

One of the most special and extraordinary things about this organisation is its trailblazing approach to flexible working and wellbeing. The entire organisation works a 30 hour, 4-day week paid at the full-time salary equivalent.

Individual Giving Fundraiser

Salary: £30,218 - £37,540
Hours: 30 hours Mon-Thurs (4-day working week, paid as full-time)
Location: Hybrid, between Liverpool and home
Benefits: 27 days holiday (+bank) FTE, 4% employer pension contribution, NHS Blue Light card, wellbeing programme
Culture: Flexible working and a culture that champions wellbeing

The role

The charity is looking for an Individual Giving Fundraiser to help grow income and deliver engaging supporter campaigns.

You'll support the planning and delivery of multi-channel individual giving activity, manage campaigns (including appeals and key moments like Giving Tuesday), and develop effective donor journeys to increase retention and income.

Key responsibilities

• Deliver individual giving campaigns across digital and direct channels
• Develop supporter journeys to improve engagement and retention
• Support income growth through acquisition and stewardship
• Work with internal teams and external suppliers
• Use data to segment audiences and evaluate performance
• Ensure excellent supporter care and compliance

About you

• Experience in individual giving or similar fundraising role
• Strong campaign and communication skills
• Data-aware, organised, and proactive
• Able to manage multiple projects and stakeholders

If you're ready to bring your energy and ideas to a charity making magic happen, then we'd love to hear from you.

To apply

Please send a copy of your CV or profile to Ellen Drummond at Charity People as the first step.

If your experience matches what we're looking for, then we'll be in touch with more about the application process.

Deadline: 9am on the 11th of March
Interviews will be held in person w/c 23rd March

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job Description

Job Title: Associate Head of Supporter Data Insights and Selections

Directorate: Engagement and Fundraising

Team/Department (if specific): Public Engagement

Date Written/ Amended: September 2025

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood.

To carry out its charitable work, the NSPCC relies on the fundraising support of

people across the UK for 90% of its annual income. Within fundraising, our aim is

to provide maximum resources for the NSPCC. We aim to provide the best possible

supporter experience, building long-term relationships to create an experience

which is different, better and more rewarding than that of supporting any other

charity.

The Public Engagement team is responsible for developing and delivering the

strategy that will drive significant, long-term income growth by inspiring and

engaging public audiences to support the work of the NSPCC.

This will be achieved through integrated, audience-led, multi-channel marketing

approaches, including; mass participation, individual giving, and campaigns that

generate sustainable funding aligned to the NSPCC’s strategic priorities.

Alongside income generation, the team plays a vital role in increasing public

understanding of abuse and neglect and building advocacy.

The Associate Head of Supporter Data Insight and Selections is a key

member of the Public Engagement leadership team who will lead the

development and delivery of insightful supporter data reporting and analysis,

working closely with Operations and philanthropy and partnership teams to

identify business challenges, commission, develop and analyse data sets that

directly improve fundraising outcomes. The role will also be responsible for

managing our vital data selections team, who ensure the right supporters are

receiving appropriate communications.

The team will foster a high-performing, results-driven culture that values

collaboration, innovation, and integration. By focusing on excellent supporter

relationship management and purposeful engagement, it will deliver long-term,

sustainable impact to support the NSPCC’s mission.

This will be a pivotal role in driving supporter insight driven change in

Fundraising at the NSPCC.Job purpose

• Strategy and Planning: Use your experience of leading data and analysis to

establish a high performing team who design, deliver and analyse information

that informs our strategic direction

• Delivery: Lead on the identification, development and delivery of analysis

and reporting outputs across Engagement and Fundraising, working closely

with multiple senior stakeholders to ensure business needs are met.

Key relationships - Internal

Reporting to the Head of Audience Engagement and Campaign Planning in

Engagement and Fundraising

Direct Management of 4 staff and a total team size of 7

Works closely with Technology teams providing data engineering solutions

and expert PowerBI leadership

Works closely with the Operations Team, and other Senior Business

Stakeholders

Works closely with Head of Planning, Compliance and Business

Management

Key relationships - External

- Data, insight and analysis networks

- External suppliers of commissioned insight

Main duties and responsibilities

• Develop and lead the Supporter Data Insights and Selections team

• Work with leaders in Engagement and Fundraising to develop and drive the

strategic direction for Supporter Insight, data analysis and data selections

across the NSPCC.

• Build a productive partnership with the PowerBI development hub in

Technology, utilising their semantic models and complex reporting, and

taking on tools they have developed.• Initiate and oversee the development of data driven insight, analysis and

reporting across multiple teams, campaigns and products in the directorate,

ensuring best practice is being adopted and that there are appropriate levels

of quality assurance.

• Deliver via appropriate tools to bring data owners closer to their own data,

such as (but not limited to) provision of Power BI reporting

• Lead on the commissioning and acquisition of appropriate external data to

benchmark our business performance and inform strategic decision making

• Work closely with the Planning and Business Management Team to meet KPI

and other business reporting needs

• Proactively work with Data engineering and the Power BI hub in Technology

Responsibilities for all Staff within Engagement and Fundraising

• To update databases and supporter information systems on a

regular basis in line with Data Protection legislation and NSPCC

policy and procedures.

• To actively participate in regular department and team meetings

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the

demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data

protection regulations and to ensure currency of changing GDPR

regulations.

• To be responsible for personal learning and development, to support

the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team

performance

• To maintain an awareness of own and others’ Health and Safety and

comply with the NSPCC’s Health and Safety policy and procedures

• To take personal responsibility for keeping up to date with NSPCC work to

end cruelty to children, including securing updates on project and service

developments and general NSPCC news.Person specification

• Proven effective development and delivery of strategic data initiatives and

harnessing outcomes to drive business change, and to manage multiple

initiatives as a programme

• Experience of working closely with leaders to define and deliver against data

needs that drive business impact

• Experience of reviewing the effectiveness of business-as-usual activity and

ongoing strategies using data and insight

• Experience in managing and leading data analyst and/or reporting teams and

providing technical and development support to more junior data analysts

• Experience and strong understanding of a range of data analysis techniques

and toolsets

• Highly developed stakeholder management skills and the ability to simplify

technical language for non-technical colleagues

Do you have proven experience in public affairs, politics, campaigning, or the live music sector?

Are you passionate about music, live events or ticketing? 

FEAT is a non-profit organisation campaigning for secure, promoter-authorised ticket resale across Europe. We represent live event professionals who promote some of the biggest names in music.

Since launching in 2019, we’ve helped to secure key provisions in EU law to regulate ticket resale, spoken at the European Parliament, developed reporting systems for illegal ticket listings, and published best practice guides for the sector. 2026 is a pivotal year for us as we work to ensure that ticket resale is considered as part of the EU’s upcoming Digital Fairness Act and other legislation. 

FEAT is operated by the music business communications consultancy, Name PR. As part of a small team, you would take on the role of FEAT’s Campaign Coordinator to help run our day-to-day operations and progress our work on regulation, enforcement and best practice. 

Based in London, the role is full-time, with occasional overtime required around visits to the European Parliament in Brussels, conferences and events.

Responsibilities 

• Drafting position papers, consultation responses, and open letters in collaboration with the Director. You will help launch public campaigns and guides to shape the future of EU ticket resale.

• Develop a deep understanding of EU digital and consumer regulation, staying ahead of legislative changes, relevant legal cases and news.

• Build and maintain relationships with EU policymakers, stakeholders and partner associations.

• Learn about media relations, writing press releases and pitching.

• Keep our members informed through regular updates, emails, and by helping organise our Annual General Meeting (AGM), usually taking place in Barcelona.

• Attend national and international events across the EU (approximately every 3-6 months).

• Manage day-to-day administrative tasks, maintaining FEAT’s internal documentation.

• Manage FEAT’s online presence including website and social media.

Essential Requirements

• Experience in a public affairs, policy or legal role.

• Great communicator, ability to form positive relationships with members, policymakers and other stakeholders.

• Brilliant organisational skills – you’ll need to manage a full-on workload.

• Excellent writing and research skills.

• Ability to work independently, using your initiative to drive projects forward.

• Ability to work under pressure to meet deadlines.

• An interest in live music or ticketing.

Desirable

• Knowledge of how the live music business works.

• Knowledge of EU political systems and the legislative process.

• IT skills including familiarity with Google Suite, WordPress, Canva, Mailchimp.

What you will get in return

• Career growth, with the potential to take on more responsibility and eventually lead the organisation.

• Opportunities to attend major industry conferences and events abroad.

• Generous personal wellness budget (covering gym membership or a wide range of other wellness related costs).

• Team socials (previous trips include Sonar Lisbon and ADE – Amsterdam Dance Event).

• Flexitime and hybrid working.

• 20 days of annual leave plus bank holidays, a day’s birthday leave and office closure between Christmas and New Year.

• Access to the Bike2Work scheme (saving on the cost of a new bike through a tax-efficient salary sacrifice).

Role:Fundraising Executive / Junior Consultant

Reporting to:Head of Fundraising

Hours of Work:37.5 hours per week

Salary:£28,000

Closing Date:13 March 2026

Location:Royal Trinity Hospice – Clapham, London (hybrid) 3 days onsite

Application:CV and cover letter

ABOUT COMPTON 

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital, and legacy campaigns for charities and not-for-profit organisations. Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and ‘The Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions. 

ABOUT OUR CLIENT – ROYAL TRINITY HOSPICE, CLAPHAM 

Royal Trinity Hospice (Trinity) is the UK’s oldest hospice and serves a community of 950,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community as well as support and counselling services for family and friends. Trinity is a key client for Compton, and we have a long record of success in generating income and sustainable growth across all income streams for the Hospice. The Compton team deliver transformative funding results allowing the hospice to deliver outstanding care to patients and their families.

ABOUT THE ROLE

The Fundraising Executives provide support to the wider Fundraising team assisting with all aspects of fundraising activity. Three Fundraising Executives are managed by the Head of Fundraising and support fundraising activity across 11 segments of income generation. The role provides an opportunity to gain a level of understanding and knowledge about each income stream and donor stewardship.

The Fundraising Executive is a varied role with involvement in each stage of fundraising activity, from research and planning to campaign or event delivery and then income processing and thanking of donors and supporters. The successful candidate will be passionate about learning about fundraising and how we as a team raise the vital funds needed to provide Trinity’s care for future patients and their loved ones. 

This is an entry level role that is a great opportunity for anyone who wants to learn about fundraising and make their first step in developing a fundraising career. 

The successful candidate will:

·Open mail and process cheques and donations to the fundraising database, ensuring donations are accurately recorded and thanked in a timely way.

·Support with email and written correspondence with donors and grant makers 

·Assist Fundraising Managers with research and administrative support.

·Join the team at fundraising events (at the hospice and in our community) raising the profile of the hospice and encouraging support (events include hospice events and external events such as London Marathon).

·Support our reach to fundraising audiences through social media and other channels.

·Work collaboratively with the Events Coordinator to provide logistical and practical assistance in the planning and hosting of our key fundraising events (including Summer Garden Party, Summer Solstice, Concert at the Hospice, Gala Dinner, Christmas Fair and Christmas Carol Concert and others).

·Maintain excellent internal relationships with the Communications team, as well as the Hospice clinical teams and other stakeholders.

·Support the wider Fundraising team providing support and participating in other duties where required. 

Experience, knowledge, skills, and characteristics

Required:

·Enthusiasm to learn about fundraising and contribute to the Compton team activity.

·Excellent written and oral communication skills.

·A friendly and confident demeanour and a desire to engage and communicate with people from all parts of the community.

·A proactive and results-driven attitude with the ability to adapt to changing circumstances and take initiative.

·A passion for fundraising and creating meaningful change – particularly at a local level.

·Basic computer skills and a working knowledge of general software packages (i.e. MS Office, Word, Excel).

·Availability to work onsite at least three days per week. 

Desired:

·Paid or voluntary fundraising experience plus a basic understanding of charitable giving.

·Some experience or understanding of hospice care.

·Excellent relationship skills, with the ability to engage sensitively with individuals. 

·Empathy and communication skills with emotional intelligence and an understanding of bereavement.

·An ability to communicate with a wide and varied group of supporters and colleagues. 

·Well-organised, and confident in planning and executing activities. 

·Able to manage time and prioritise workload effectively. 

·A responsive and flexible approach to stakeholder’s needs and enquiries. 

·Experience of using a database to manage supporters or clients and monitor income.

·Any experience in managing events; successfully promoting, acquiring participants, and achieving targets.

·Experience of writing engaging copy or communications.

·An interest in and desire to become a fundraising consultant at Compton and a career in fundraising consultancy.

Company benefits 

Annual leave 25 days plus bank holidays (rising with experience) 

Standard Life pension scheme with Company contributions starting at 3%

Life assurance paying a multiple of annual salary 

Discretionary performance bonus

Compton conferences, workshops and other learning and development opportunities 

Regular team socials

Employee Assistance Programme, offering free 24/7 support + counselling and advice

Potential to work across other Compton charity clients. 

Our vision is to ‘end poverty, together’. Crucial to this vision is the impact of communities of hope, acting together, to serve and strengthen society, equipping people, churches and other faiths and community groups to make a difference where they live.

This work will oversee our portfolio of existing community resilience work: Near Neighbours programme (focused on interfaith engagement and local partnership), the Catalyst programme for diverse young leaders, our network of nearly 1,000 Places of Welcome venues. and the Windrush Day grant scheme.  But it will also allow scope for the development of new projects and programmes that help build community resilience, understanding and cohesion in the rapidly changing context of modern-day Britain.

To help us achieve our vision, we are looking for a Head of Community Resilience who is passionate about ending social division and will encourage hope at the centre of the places we live.  We are looking for someone who is skilled in building meaningful partnerships, as we know CUF cannot do this work alone.  Someone who has experience of working with a range of stakeholders and understanding the political landscape and sensitivity around communities.  This role sits at the intersection of faith-based community action, cohesion and inclusion, and inter faith work, addressing the social fractures of a changing Britain with care and credibility.

If you feel that this role could be for you, we would love to hear from you.

How to apply:

For an informal conversation about this role and for more information, please contact our Deputy Chief Executive, Rev’d Adam Edwards, please refer to our Job Pack for full details.

To apply, please email an up-to-date CV and covering letter (no more than 2 pages) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:

HR Officer, (please refer to our Job Pack for full details).

Closing date: 17:00 Monday 16th March, with interviews to be held on Tuesday 24th March in London.

About Us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas: 

· Educating the next generation of change-makers;

· Challenging ideas and driving change through research;

· Giving back to society through meaningful service;

· Working with our local communities in London;

· Fostering global citizens with an international perspective.

About the role

The Data Analyst works within the Data Team, using and transforming data from multiple sources to produce high quality, digestible reports, dashboards, and bespoke pieces of analysis for our fundraising and alumni colleagues.  You will also lead on any benchmarking projects, both the submission of data and the interpretation and presentation of their findings.  Being a clear communicator of often complex information, you will deliver insight into the performance of our various fundraising and engagement programmes, giving colleagues the information they need to continually innovate and improve.

In addition, you will have a raft of technical skills and approaches that will enable you to efficiently transform source data from multiple data sources ready for import into our Dynamics CRM system.

You will be keen to learn and develop, embracing new technologies and ways of working, and will work with the Data Team and others across the department to improve the quality of the underlying data we all rely on.  You will also work closely with others in the team, IT colleagues and other users across the organisation to shape future CRM features.

You will be required to liaise and work collaboratively with other teams on new fundraising projects and initiatives, thereby ensuring a joined-up approach, that future reporting requirements can be met, with learning shared and insight retained.  You will often need to manage multiple requests and prioritise your workload, albeit we have adopted an Agile approach to development.

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Knowledge of data insight, analysis and reporting techniques.

2. Significant experience of working with a fundraising or marketing CRM in a technical, database management or report writing capacity.

3. Strong SQL skills.

4. Experience of building reports and dashboards using Power BI or other data visualisation tools.

5. Ability to create data transformations using tools such as Power Query, Power Automate and/ or VBA macros.

6. Experience of manipulating large or complex datasets.

7. Ability to communicate often complex and technical information in a clear and digestible way to a wide range of stakeholders, both internal and external.

8. Experience of managing conflicting deadlines and multiple priorities.

Desirable criteria

1. Knowledge of data modelling/ analysis techniques.

2. Experience of using Microsoft Dynamics and its associated applications such as Customer Insights.

3. Experience of building dashboards within Microsoft Dynamics.

4. Knowledge of other programming languages, such as DAX and M.

5. Restless enthusiasm for learning new technologies and improving processes.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

 Close Date: 08-Mar-2026

This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.

First stage interviews are week commencing 16th or 23rd March.

Core Values interviews are due to be held week commencing 23rd or 30th March.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive East Riding team working 20 hours per week over three days, Wednesday to Friday.
You will have your own local patch, walking alongside people living with dementia and the people who care about them. This is a role built on trust and kindness. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with GP surgeries and other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.
You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.
What you will be doing

- Building trusted relationships with people living with dementia and their carers across the East Riding
- Offering personalised information, advice and emotional support
- Visiting people at home, supporting by telephone and linking in with GP surgeries
- Taking part in the triage rota to ensure new referrals are handled with care
- Keeping accurate, respectful records on our systems and managing your own caseload

About you
You understand that dementia touches every part of someone’s life, and you approach your work with patience and empathy.
You will be:

- Compassionate and genuinely person centred in your approach
- Organised and comfortable managing your own time and workload
- Confident using IT systems to record information clearly
- A skilled communicator who can have open, human conversations
- A supportive team member who values working better together

If you are looking for a part time role where you can see the impact of your kindness and professionalism every week, we would love to hear from you.
Interviews taking place on 24th March via Teams

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Debt Advice Support Officer

Salary £25,593.44 per annum (inclusive of shift allowance) + excellent benefits

Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)

Contract: Permanent

Start date: 5th May 2026

Hours: Full time, 35 hours per week (rota basis including evenings)

Closing date: 19th March

Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives.

About the Debt Advice Support Officer Role

As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions.

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser.

Your key responsibilities will include:

· Support clients in creating budgets and gathering financial information

· Maintain accurate records and appointment systems

· Communicate empathetically and clearly with clients and colleagues

· Ensure compliance with GDPR and internal quality standards

About You

Our ideal candidate will bring:

· Strong verbal and written communication skills

· Empathy and understanding of client needs

· Proficiency in Microsoft Office and remote working tools

· Attention to detail and good numerical skills

· Experience in a customer service role

What We Offer

We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. Our three-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.

We believe in taking care of our people, and we offer a great range of benefits, including:

· 29 days annual leave plus bank holidays

· A contributory pension scheme

· Flexible hybrid working arrangement

· Generous life insurance

· Wellbeing days to support your mental health

· A healthcare cashback scheme

· Access to an Employee Assistance Program

· Working outside the UK (up to 30 days in a 12-month period)

· Free on-site gym

· Enhanced maternity pay

How to Apply

We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer (500 words max)

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.

Important Information

We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.

Our Commitment to Inclusion

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds

Are you passionate about tackling the issues faced by young people such as school absence, loneliness and career opportunities, and determined in supporting their development of life and employability skills? Then there is a place for you at WeMindTheGap. 

We are seeking a special person to fill a new role, Director of Operations. You will bridge the gap between our Board of Trustees, CEO and Operational Delivery. You will be responsible for turning our 5-year plan into high-quality sustainable action while ensuring that our culture remains the golden thread running through everything we do. To do this you will need to be able to effectively manage our growing team of circa 31 staff, line manage our Senior Leadership Team, maximise our yearly budget of roughly £1.7 million, and monitor and report on our Key Performance Indicators directly to our CEO.

Over the last decade, WeMindTheGap has walked alongside the most amazing young people aged 11–25yrs who have fallen through the gaps to find their place in the world. However, sadly, factors such as the Covid-19 pandemic mean that the need for our programmes is greater than ever.  

That is why we have launched an ambitious 5-year plan to deepen our impact and expand our ‘Villages’. Through our place-based approach and continuum of five programmes, we provide our 'Gappies' with work and life skills opportunities, a sense of belonging in their communities, and a chance to build independent, fulfilling lives. 

If you are an individual who thrives in social system changes, complex systems work, if you are driven by purpose and want to be part of an organisation that changes the lives of young people today and for our future generations, we want to hear from you. 

Location: In-person at our WeConnect Hubs (Wrexham, Flintshire, Cheshire) 
Salary: £50,000 
Hours: Full-time, 5 days a week (37.5 hours) 
Start Date: ASAP, ideally by 01/05/2026 (negotiable) 
Contract: Permanent 
Deadline: 12:00pm, 11th of March 2026

To find out more and how to apply, please download and read our full ‘Director of Operations - Recruitment Pack’. 

Please note, the deadline for applying is 11th March 2026 and if chosen for stage 2 you must be available for interview in-person on 31st March or 1st of April 2026.

This is a new role within St Luke’s for Clergy Wellbeing created to strengthen and embed high-quality clinical practice across our services. The Clinical Quality Learning Lead will support the continuous improvement and quality assurance of our talking therapy provision, enhancing safety, consistency, and a shared learning culture across our network of therapy providers. This will ensure that our grant-funded support continues to meet the highest standards of care for clergy and their families. 

This role suits someone who can dedicate around one day a week to provide clinical quality oversight, support reflective learning and strengthen best practice.

You will be ideal if you:

• Have relevant clinical experience and registered practitioner (see job pack)
• Share our passion for clergy wellbeing
• Have a heart for learning and sharing learning to improve practice
• Enjoy developing communities of practice. 

St Luke’s is a small, dedicated team. Our success depends on each person contributing to the life of the team and the vision of St Luke’s. This role does not require the post holder to have a Christian faith but must be in sympathy with our vision and values. 

Job Opportunity: Trainee Immigration Adviser

Location: St Pauls Advice Centre, Bristol
Salary: £11,439.20 to £12,256.29 actual (£28,598 FTE, NJC 12)
Hours: 14 hours per week (or 15 hours over 3 days)
Contract: Fixed term until 31 March 2027
Application Deadline: 10 am, Monday 23rd March 2025
Interviews: Wednesday 1st April 2025

Are you passionate about social justice and committed to supporting people navigating complex immigration systems? Do you want to develop your skills in specialist immigration advice within a supportive and experienced team?

St Pauls Advice Centre is looking for a Trainee Immigration Adviser to help deliver high-quality, free and independent immigration advice to our community.

About Us

For over 50 years, St Pauls Advice Centre has supported the people of Bristol through expert advice on immigration, housing, benefits and related issues. We are committed to equality, inclusion and empowering people through specialist legal advice and advocacy.

Our immigration service plays a vital role in ensuring individuals and families can regularise their status, secure their rights and move forward with dignity and confidence.

The Role

Working under the supervision of the Immigration Supervisor and alongside the Immigration Adviser, you will:

• Work towards achieving IAA accreditation at Level 1 or higher
• Provide specialist immigration advice at IAA Level 1 (once accredited)
• Manage a caseload and support clients with immigration applications and enquiries
• Conduct client interviews and gather evidence to support applications
• Deliver advice sessions at our office and in community locations, and provide telephone assistance
• Maintain accurate case records in line with IAA requirements and organisational standards
• Keep up to date with immigration legislation, policy and practice
• Contribute to monitoring, advocacy and campaigning work
• Support the team in meeting funding and service delivery targets

About You

We are looking for someone who is:

• Committed to achieving IAA Level 1 accreditation (or already accredited)
• Passionate about social justice and migrant rights
• Organised, thorough and able to manage detailed casework
• A strong communicator with the ability to work sensitively with diverse communities
• Able to work both independently and as part of a supportive team
• Committed to anti-discriminatory and non-judgemental practice

Experience of advice work or working with migrant communities is desirable.

What We Offer

• A supportive and inclusive workplace where your work makes a real difference
• 30 days annual leave (pro rata) plus 3 additional days between Christmas and New Year
• 5% employer pension contribution
• Support to take IAA exams and register with IAA
• Ongoing supervision, training and professional development

Head of Product - Alzheimer's Society

Nearly one million people in the UK are living with dementia. How they access support, information and hope increasingly depends on the digital products we build. As Head of Product at Alzheimer's Society, you'll set the strategic vision for the digital services that shape their experience. You'll also lead the multidisciplinary teams that bring those services to life.

Why this role is important:

Digital products aren't just part of our work at Alzheimer's Society, they're central to how we reach people who need us. As Head of Product within our Technology directorate, you'll own the vision and strategy for our digital experiences. From the platforms where people find information in moments of crisis, to the tools that enable our services, campaigns, and fundraising user journeys.

This is a leadership role with real breadth and impact. You'll shape investment decisions across the digital portfolio. You'll set the standards for accessibility and user-centred design, and build the operating models that enable product teams to solve the right problems. But you'll also lead people. A multidisciplinary function spanning product management, delivery management, user-centred design, and matrix leadership of engineering teams. Your role is to create the environment where these disciplines don't just coexist but genuinely collaborate to deliver outcomes that matter.

You'll work at the intersection of strategy and practice. That means setting direction and guarding principles, while staying close enough to product teams to understand the trade-offs they're navigating. It means partnering with senior stakeholders across the organisation, from service delivery to fundraising. It means ensuring that our digital strategy serves the whole Society. And it means championing the voices of people affected by dementia through our Involvement team, ensuring lived experience shapes every product decision.

The digital landscape is changing rapidly, and so are the possibilities for how we support people. You'll balance the discipline of keeping existing products reliable and secure with the curiosity to explore what's emerging. Including AI-enabled services where they can genuinely improve reach or quality of support.

About you

You're an ambitious, values-led digital leader who sees product thinking as a powerful tool for social impact. You excel at developing clear digital visions aligned to organisational objectives. You understand that great products emerge from genuinely collaborative, multidisciplinary teams working together from discovery through to live service improvement. You bring fresh thinking to digital challenges and know that user-centred, outcome-led practice enables organisations to achieve their goals.

You'll have:

- Significant experience leading a multidisciplinary digital function, including product management, delivery management, and user-centred design.
- Proven track record of leading complex digital portfolios using agile, outcome-led and evidence-informed delivery approaches, with demonstrable ability to develop and deliver clear digital strategy aligned to organisational objectives.
- Good understanding of user-centred design and continuous improvement, with experience embedding these practices at organisational scale.
- Significant experience balancing user needs, organisational priorities, operational constraints and technical sustainability, with ability to define meaningful outcomes and success measures.
- Evidenced experience of working in partnership with software engineering, platform and data teams within a matrix-managed environment.
- Good communication and stakeholder management skills, with the proven ability to influence senior leaders and engage non-technical audiences.
- Experience of budget management, resource planning, and working with external suppliers to achieve value for money.
- A champion for diversity, inclusion, equity and belonging, with experience embedding these values in leadership, culture and ways of working, and with a strong understanding of accessibility standards and ethical digital practice.

What you'll focus on:

- Owning and leading the Society-wide digital strategy, defining strategic outcomes, investment priorities and success measures for the overall digital portfolio.
- Leading delivery of strategically aligned digital products that support information, services, campaigning, fundraising and internal operations.
- Establishing and continuously improving a modern product operating model, influencing governance, funding, planning and decision-making processes across the Society.
- Leading, inspiring and developing your multidisciplinary digital function, ensuring digital capability, skills and structures evolve to meet future organisational needs, with clear professional standards across disciplines.
- Building strong, trusted relationships with senior stakeholders, communicating complex concepts clearly to executives, trustees and external partners.
- Championing accessible, inclusive and ethical design for people affected by dementia, working closely with our Involvement team.
- Managing the overall digital budget and strategic supplier relationships, ensuring effective prioritisation, resourcing, transparency and value for money.
- Providing matrix leadership to software engineering teams, working in close partnership with engineering and platform leaders to create conditions for genuinely collaborative teams working from problem discovery through to live service improvement.

We are looking for someone who shares our values of Determination, Compassion, Trusted Expertise, and Better Together. Are you ready to bring strategic digital product leadership to one of the UK's largest health and care charities? Can you combine technical expertise with compassionate, mission-driven leadership to ensure our digital services help end the devastation of dementia?

Important dates

The deadline for applications will be 12:00 PM on Tuesday 24th February 2026.
There will be three stages of interviews that will take place:

- In person at Crutched Friars, Tower Hill, London on W/C 2nd March 2026.
- A 45-minute session with our Involvement Panel taking place via Video Call on W/C 9th March 2026.
- A final 45-minute interview taking place via Video Call on W/C 9th March 2026.

There will be a presentation to prepare for the first interview which we will ask you to present in person at our London HQ.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.