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Harris Hill Charity Recruitment Specialists, London (Hybrid)
£55k - 65k per year
Posted 1 week ago Apply Now
Closing today at 23:59
ICNARC, High Holborn (Hybrid)
£27550 - £29617 per annum
Posted 1 week ago
Closing in 3 days
Médecins Sans Frontières/Doctors Without Borders (MSF), London (Hybrid)
£52,866 per year
Manage safeguarding within MSF UK, working across the movement to advance & support the development of safeguarding in MSF.
Posted 1 week ago
Closing in 2 days
Caring in Bristol, Bristol (Hybrid)
£33,380 - £40,080 per year (dependent on experience)
We are seeking an experienced HR & Operations Manager to join our team in this important new role.
Posted 1 week ago
Closing in 2 days
Ten Ten Resources, Remote
£25,725 - £30,275 per year
We are seeking a Schools Support Officer to play a vital role in supporting our schools in using our award-winning Catholic resources.
Posted 1 week ago Apply Now
Closing in 2 days
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £42,000 per year
A newly created role will take the lead in managing and evolving our in-year strategic planning and progress reporting frameworks
Posted 1 week ago
Samaritan's Purse International, Remote
£33,000 - £35,000 per year
Seeking an enthusiastic individual to join the Operation Christmas Child Ministry of Samaritan's Purse
Posted 1 week ago Apply Now
Closing in 3 days
The Nia project, London (Hybrid)
£29,000 - £32,000 per year depending on qualifications and experience
Fantastic opportunity to advocate for women and girls who have been subjected to sexual violence, at a leading feminist organisation
Posted 1 week ago
Closing in 6 days
ReachOut, Multiple Locations (Hybrid)
£25,000 - £27,500 pro rata
We’re recruiting for four Youth Development Lead’s to join our team across London and Manchester!
Posted 1 week ago
Closing in 2 days
Women for Women International, Central London (Hybrid)
£40,943 per year
Are you a proactive finance professional looking for a role that makes a difference?
Posted 1 week ago
Closing in 7 days
MPS SOCIETY, Amersham (Hybrid)
£42,000 - £44,000 per year
Seeking an experienced team leader who’s passionate about transforming the lives of those affected by rare genetic diseases
Posted 1 week ago Apply Now
Closing in 3 days
Youth Endowment Fund, Multiple Locations (Hybrid)
£44,200 per year
We are looking for an experienced Programme Manager to join our Programmes and Impact Team.
Posted 1 week ago
Closing in 2 days
Resurgo Trust, Brighton (On-site)
from £29,355
Are you a confident and experienced leader, with a heart for young people, passionate about equipping the church to transform society?
Posted 1 week ago
Page 45 of 88
Job description

Head of Fellowship Experience
Team: Fellowship | Location: London / Hybrid | Salary: £55,000 - £65,000 | Permanent, Full-Time

About the Role
Harris Hill are proud to partner with a leading organisation to recruit a dynamic and experienced Head of Fellowship Experience. This newly created senior role offers an exciting opportunity to shape and lead an exceptional end-to-end fellowship journey, delivering outstanding user and experience design at scale.

You will lead a talented team responsible for enhancing engagement, boosting retention, and ensuring the fellowship experience is world-class across recruitment, onboarding, lifecycle communications, and community engagement. This is a unique role for someone passionate about user-centred design, with proven leadership skills and experience working within diverse, member-focused environments.

Key Responsibilities

  • Lead the strategic vision for the fellowship experience, embedding user-centred design principles across all touchpoints
  • Manage and develop a multidisciplinary team including community managers and CRM automation specialists
  • Drive continuous improvements through user research, data insight, and testing to enhance conversion, engagement, and satisfaction
  • Oversee lifecycle communications to ensure cohesive, meaningful fellowship journeys from onboarding through renewal
  • Collaborate with cross-functional teams to embed outstanding experiences within communities, digital platforms, and intervention projects
  • Champion diversity, equity, and inclusion within the team and wider organisation
  • Manage a budget of circa £60k and meet direct income targets

Who We’re Looking For

  • Proven expertise in user and experience design, ideally in member-based or customer-focused organisations with 10,000+ users
  • Experience designing scalable, digitally enabled fellowship or community experiences at scale
  • Strong leadership skills with the ability to manage and inspire a diverse team
  • Excellent communication skills and a data-driven, agile approach to problem-solving
  • Commitment to fostering inclusive environments and embedding DEI principles in all aspects of work


This is a pivotal leadership role that offers the chance to shape an innovative fellowship experience, working in a collaborative and mission-driven environment. You’ll join an organisation dedicated to making a meaningful impact while developing your own leadership and user experience expertise.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: Friday, 4 July 2025
Closing date: 25 July 2025 at 09:25
Job ref: 46798
Tags: Governance / Management