Database Support Officer Fixed-Term

Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.   

Salary: £30,275 per annum

Hours: 35 hours per week

Closing date: Tuesday 11 June 2024 at 10.00am

Interview date: week commencing 17 June 2024

This is a full time fixed-term position for 6 months.

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.

Who we are looking for 

We are seeking a Database Support Officer to join our fundraising team.  

We care about building lasting relationships with our 21,000 active supporters and our database is critical in helping us to do that. For the right person, this is an opportunity to support our charity in using data to achieve our mission - to cure, treat and prevent type 1 diabetes.   

We are looking for an enthusiastic and proactive individual to take responsibility for the delivery of several key functions within the Data Services team. You will be responsible for the importing of data into the database, providing contact data to JDRF teams to support and promote campaigns, direct mail, community engagement, major donor giving and challenge events, whilst providing database support and guidance to users, including providing training.  

You’ll have knowledge of a relational database, excellent attention to detail and be skilled and comfortable in building good working relationships with colleagues and external suppliers.  

You’ll join a small but friendly and driven team at an exciting time as we implement our new Data strategy to transform how we use data to engage our supporters. 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements  

• Flexible working and will consider compressed hours  

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service  

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment  

• Season ticket and cycle loan  

• Pension scheme  

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates  

• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation

Experience required 

• ​Exporting, de-duping and formatting data from a large dataset  

• Running data ingestion processes, identifying issues and implementing solutions  

• Running data-cleansing processes  

• Working in a charity database (preferred, not essential)