Stakeholder Engagement and Communications Manager

We are seeking a Stakeholder Engagement and Comms Manager

The National Safeguarding Team provides professional safeguarding advice to the Church of England on matters of national policy as part of its wider transformation plan, which includes the development and implementation of national policy, training, quality assurance and audit, and work with survivors. The national safeguarding team also leads complex casework and supports dioceses in their safeguarding of children and adults.

The Redress Scheme project is part of the Church of England's Safeguarding Programme, which aims to embed structure, quality assurance and continuous improvement in line with its Safeguarding principles. Following the Church of England's recently approval of a comprehensive redress scheme for survivors of Church-related abuse, the project is now moving into the implementation phase, and we are looking for a new member of the team to help us prepare for the opening the Scheme.

The role will work with multiple NCI departments involving, for example, HR & Payroll, Finance & Resources, Legal, among many others as well as Safeguarding Bishops and Safeguarding teams of the Church of England in support to the mission of the Church of England and this Programme's in particular, as well as external stakeholders, including the media. To assist this project, there is a requirement for a Stakeholder Engagement and Comms Manager role to be performed by a specialist with relevant experience and expertise.

What you'll be doing

We are seeking a dynamic and experienced Stakeholder Engagement and Communications Manager to play a pivotal role in the delivery of the Church's Redress Scheme. This high-profile project requires a strategic communicator and relationship-builder who can lead engagement efforts across the wider Church and National Church Institutions (NCI) staff, ensuring clarity, sensitivity, and impact in all communications.

As a key member of the project team, you will be responsible for developing and executing a comprehensive stakeholder engagement and communications strategy, acting as the face of the programme and ensuring that all stakeholders are informed, consulted, and supported throughout the Scheme's development and launch.

Summary of main responsibilities

• Lead stakeholder engagement across diocesan and cathedral safeguarding teams, NCI staff, and external media.
• Develop and deliver a multi-channel communications and engagement strategy.
• Build stakeholder knowledge and capacity to support effective communication and collaboration.
• Serve as the primary point of contact for stakeholder enquiries and engagement.
• Facilitate meetings and consultations, including with volunteer survivors to inform messaging.
• Maintain and update project FAQs and key messaging documents.
• Liaise with the National Communications Team to manage media strategy and press engagement.
• Coordinate out-of-hours media responses via dedicated mobile (as agreed).
• Monitor and report on engagement progress, risks, and feedback to governance boards.
• Create awareness campaign materials and oversee their release in line with Scheme launch.

Key Role Requirements

• Fixed-term contract until June 2026.
• A basic DBS check will be required as part of our pre-employment checks.
• This is a hybrid role with the expectation to work from the office location 1-3 days per week.

Your Salary

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Please note: You must have the right to work in the UK to be considered for the role.