General Manager Jobs
Join Us in Empowering Communities
Do you thrive on connecting with others?
Can you see the potential in ideas, even amidst the challenges?
Are you passionate about empowering communities to drive positive change?
Then our Grants Officer vacancy could be for you!
Due to our continued growth and development, we have two exciting job opportunities for 2x Grants Officers to join our team. These roles support local communities and third sector organisations in accessing funding. As a Grants Officer, you won't just be processing applications—you'll be shaping the future of our funds and programmes working with communities and fundholders across the West Midlands.
What You'll Do:
You'll work alongside a team of seven Grants Officers, under the leadership of our Senior Manager – Programmes. Each day, you'll engage with projects, assessing applications, preparing for panel meetings and visiting the initiatives we support.
In your first weeks, we'll welcome you with an in-person induction at our Coventry office. Here, you'll meet your colleagues, shadow panels and dive deep into our grant-making ethos. Beyond the initial period, we welcome hybrid working with the requirement of joining the team in office two days each week – additional office days may be required for high priority meetings and events.
We're looking for people from diverse backgrounds who share our values for community impact. Whether through personal or professional experience, you understand the importance of supporting grassroots organisations and their local communities.
Your Strengths:
- A confident communicator with a collaborative spirit.
- An innovator who values continuous improvement.
- Skilled in managing multiple priorities with autonomy.
- A champion of diversity, equity, and inclusion.
Why Join Us:
By working with us, you'll evolve into a skilled Funding Officer, gaining expertise from the leading, independent grant making foundation in the West Midlands and Warwickshire. Our sector offers ample avenues for growth and development and gives you the chance to give back to real people, with real stories.
At the Foundation, we champion diversity and inclusion. We welcome applications from individuals of all backgrounds—ethnic minorities, LGBTQIA+ individuals, persons with disabilities or health conditions, and those from diverse socio-economic and educational backgrounds.
If you're ready to turn your passion into purpose, we invite you to join our team and contribute to creating a fairer, happier and healthier Midlands.
The client requests no contact from agencies or media sales.
Want to make your community a better place?
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to grow in confidence and experience?
Oasis Community Hub East Southampton are recruiting for an experienced team leader to work alongside our Strategic Community Development Lead and the youth and community hub team in East Southampton. This positive, adaptable and talented leader will help us to strengthen, sustain and grow our range of youth and community programmes.
The role will encompass integrated community and youth support activities. Leading a small and passionate team of employees and volunteers to develop the use of the Harefield Hub space and deliver youth provision and the food pantry. The role will be focussed on the East Southampton community surrounding Oasis Academies Mayfield and Sholing and the Harefield Hub space. Working together with the Strategic Community Development Lead you will also be part of the Oasis Community development across Southampton.
Key responsibilities will be:
· To build positive and supportive working partnerships with the local community, supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.
· To work with the Strategic Community Development Lead to create a plan to deliver joined up services that address the needs of the local neighbourhood, including community projects, holiday provision, and volunteer, family and youth support.
· Provide leadership and line management to, the youth project and the pantry leads, building a positive and well-functioning team that models the Oasis ethos and values. Supporting them in the day to day running and development of these projects.
· Lead on all aspects of the day-to-day administration and supervision of a team of volunteers and their activities, developing and inspiring them to develop best possible practice to meet the needs of the local Hub deploying volunteers’ strengths and acting as an authentic role model.
The successful post holder must have:
· Self-motivation, resilience, with excellent organisational and inter-personal skills.
· Successful experience of working with parents / carers (voluntary or paid work)
· Proven experience of community development and working with young people.
· Experience working with challenging behaviours and attitudes.
· Knowledge of safeguarding practices and health and safety.
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
Click "Apply" on this page, or go to the Oasis UK charity website to find out where to email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages, must address the following question:
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Monday 1st July 2024.
Interviews will take place in Southampton on 11th July 2024.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis Hub East Southampton
Full-time hours
Permanent Contract
Salary: £29,319 per annum
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Exciting Job Opportunity: Project Support Officer with the VCS Alliance
Are you passionate about making a difference in the community? Do you thrive in dynamic environments where your organisational skills and proactive attitude can shine? If so, the VCS Alliance wants you to join our team as a Project Support Officer!
About Us:
At the VCS Alliance, we are committed to empowering communities and driving positive change through our diverse range of projects and initiatives. We work in partnerhip with our cross-sector colleagues, to develop exciting, innovative and ground breaking responses to community health needs, and support our diverse voluntary and community sector organisations to put these exciting programmes into action.
Basic Requirements of Post:
As part of this role you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be in the office for at least two days per week.
Purpose of the Post:
As a Project Support Officer, you will be at the heart of our mission, providing vital support to our project managers and teams:
- Providing essential support to project leads to ensure effective delivery of our projects.
- Providing general support to all our staff across the VCS Alliance to ensure our work can run smoothly and effectively.
Duties and Responsibilities
- Support the Project Leads to arrange meetings.
- Take minutes and actions during meetings.
- Update relevant action logs following meetings.
- Working with the relevant staff to ensure invoices are processed promptly.
- Assist in developing marketing materials.
- Post regular updates on the VCS Alliance website and social media.
- Support to plan and run events.
- Handle administrative tasks such as printing, filing, ordering refreshments, record keeping.
- Support Project Leads to collate and input monitoring information.
- Support Project Leads to prepare reports and progress updates.
- Monitor office inventory.
- Respond to enquiries via phone, email and drop-ins.
- Work with colleagues to develop newsletters, mailing and website updates.
- Complete any other relevant administrative tasks.
General Requirements
- Undertake personal training as required.
- Attend regular supervision sessions and staff meetings.
- Support general VCSA administration by handling inquiries via the telephone, email and drop-ins.
- Provide relevant information for VCSA’s newsletter/s, mailings, website and social media
- Comply with all organisational policies and procedures.
- Promote VCSA with all stakeholders during the duties of your work.
- Undertake any other duties prescribed by your line manager.
Why Join Us?
- Impact: Be part of meaningful health programmes that make a tangible difference in communities.
- Growth: Opportunities for professional development and career advancement within the organisation.
- Team Spirit: Work with a passionate, supportive, and collaborative team dedicated to making positive change.
- Innovation: Engage in a dynamic environment where new ideas are encouraged and celebrated.
Benefits:
28 days annual leave per year (Pro Rata) plus Bank Holidays, and additional day of leave for your birthday. Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.
Ready to Join Us?
If you're excited about the prospect of contributing to impactful projects and being part of a dynamic, forward-thinking team, we want to hear from you! Apply today to embark on a rewarding journey with the VCS Alliance.
The client requests no contact from agencies or media sales.
We are looking for a Communications Assistant to join our small but mighty team, that enjoy working together to support our voluntary, community and social enterprise (VCSE) sector here in Cornwall and the Isles of Scilly.
This is a new role to deliver projects to raise our profile, enhance our brand visibility, drive engagement, raise income and help us to develop positive relationships with our key stakeholders and audiences. This role would suit a graduate and is an entry-level position into communications and marketing.
The successful applicant will provide day-to-day communications, media, and events support to the wider organisation and promote our service delivery and coordination of our communication inbox.
This role will be mainly home-based, but you must be based in Cornwall and able to attend regular team meetings and events as necessary.
Please visit our website to apply and to download a full job description.
About Cornwall VSF
Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector (VCSE) in Cornwall and the Isles of Scilly. We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations.
We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential. We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances.
We undertake surveys, consultation events, facilitate issue-based workstreams etc. to raise consciousness of the issues, barriers and constraints facing the VCSE sector. Collectively we can positively affect change and bring about transformation.
We have a wide range of communication channels and styles to suit the needs of a diverse audience. We send regular e-newsletters to members with relevant information and updates for VCSE organisations of every size and interest. We also share news from our members through this vital resource and via our social media outlets.
We host events and conferences to keep people up to speed on the latest developments they need to know. These include workshops, training, and networking opportunities.
Please note: Provisional interview dates are set for Monday 1 July and Tuesday 2 July – please only apply for the role if you are able to be available on these dates.
The client requests no contact from agencies or media sales.
Salary: £30,000 (+ London weighting if applicable)
Location: London office, with an optional hybrid model, but expected to be in the office at least two days a week. Open to remote working if based in one of our target regions - feel free to enquire. The job will require UK based travel (more details in job description)
Hours: Five days a week (flexible and HnH operates a nine-day fortnight)
Contract: 24 month - Fixed Term Contract
Benefits:
-9 day working fortnight, with one full day off every two weeks
-25 days annual leave + statutory holidays including Christmas to New Year
-Hybrid working
-Generous pension scheme
-Staff Learning Fund
-Enhanced parental benefits package
We reserve the right to close applications should we have a reasonable number of shortlisted candidates early on.
We will be holding interviews for the role online on the 9th and 10th July.
Why this role is important – and why you’ll make a difference doing it:
HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple: To monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.
Over the last five years, we have grown steadily, with our research and intelligence work exposing and undermining the far right, even foiling a murder plot, our community engagement providing expertise to vulnerable communities and our work in schools growing to teach young people to recognise and challenge prejudice and hate.
About the role
The Community Outreach Officer will deliver on helping the communities susceptible to the far right. As part of the policy team, they will have access to research and policy insights on the issues which are causing tension and divisions in communities and where these tensions are most acute, and use this to devise locally-led solutions in partnership with key figures in the community and relevant sectors.
They will have experience in community organising, whether through employment or voluntary work, and use this experience to develop an organisational strategy for addressing far-right organising and hate-based community tensions. Part of the strategy will include a plan to extend and deepen HOPE not hate’s existing relationships in key areas across the UK. It will also involve designing and publicising resources, developing and delivering training and writing regular briefings.
Willingness to work with a variety of stakeholders is important. The role will include liaising with local authorities, national and local organisations and grassroots community activists to build and facilitate the design of locally-led community resilience strategies. There will also be access to our existing networks and relationships across relevant sectors e.g. migration and refugee sector, community cohesion and local authorities. An understanding that communities and community groups are the experts on their own needs is crucial – solutions should be developed with, not for, those most impacted.
This role requires travel around the UK to support areas where help is needed. Please get in touch if you have further questions about what this would mean.
Key responsibilities
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Working with the research team to distribute and explain information on local risks.
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Working with relevant stakeholders to share solutions and best practice, including through meetings and events.
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Developing resources and guides to support stakeholders to build more resilient communities.
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Developing and delivering training to support key stakeholders in responding to rising tensions and responding to hate.
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Using data and polling to target areas and solutions locally.
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Travelling to meet key stakeholders in communities affected.
General Responsibilities
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Maintain and promote the mission of HOPE not hate.
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Uphold HOPE not hate’s values when working with communities, stakeholders and colleagues.
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Participate in events and activities to showcase the work of HOPE not hate
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Attend agreed supervision and review meetings with your line manager.
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Contribute creatively to the future development of HOPE not hate.
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Identify and undertake other duties as appropriate to this role.
Skills requirements:
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One or more year’s experience in community engagement.
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Experience of delivering training, or confidence in public speaking.
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Experience of working alongside partners to develop work.
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Ability to work independently.
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Highly organised and able to structure and manage workload.
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Strong communicator with ability to discuss sensitive and emotive issues in tense environments.
The client requests no contact from agencies or media sales.
Advocate is a national charity which matches volunteer barristers eager to undertake pro bono work with those who need legal assistance but cannot obtain public funding (legal aid) and cannot afford to pay for it.
We are looking for two caseworkers, a triage caseworker and a general caseworker. The triage caseworker's role is to deal with all new applications and to make early and rapid assessments of the presenting problem, efficiently and effectively identifying issues and ensuring that applicants can progress through our system. The general caseworker will oversee a caseload covering all areas of law, liaising with both applicants and barristers to try and find legal assistance from our panel of volunteers.
Both roles are full-time, permanent positions. You are expected to work 35 hours per week (excluding lunch break) Monday – Friday. We operate a hybrid working policy which currently means a minimum of 2 days attendance in our office based in St Paul's, although we hope the successful triage candidate will be able to attend the office 3 days a week to deal with posted applications and other legal documents.
Please follow the link to our website to see the full person specifications and job descriptions for each role, as well as details on how to apply.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.
We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.
Within this role, you will support the team with a wide range of tasks including:
- Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
- Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
- Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
- Record supporter information on the Raisers Edge database accurately.
- Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
- Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
- Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
- Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.
What are we looking for?
- Good interpersonal and communication skills (verbal and written).
- Ability to prioritise own workload effectively.
- Good attention to detail.
- Team player.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
- Ability to work in part of a team and collaborate with others.
- Keen eye for accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Keyworker
Salary: £26,000 - £32,000
Location: Stratford
Contract: Fixed Term Contract (until March 2025)
Hours p/w 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Keyworker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London area.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
- Closing Date for Applications: Sunday 23rd June 23:30PM
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advane website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Are you ready to join The Prince’s Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!
Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.
Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.
Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!
Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.
If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.
Expect the unexpected and embrace it. Come and be a part of our mission!
The client requests no contact from agencies or media sales.
We are seeking a passionate and experienced Team Administrator to provide comprehensive administrative support across our service delivery and fundraising sides of our charity.
We are an independent charity supporting people in Wiltshire. Our low-cost services are accessible for everybody in our community. Wiltshire Mind is now entering a new phase of our work, expanding traditional services across the county, and introducing innovative mental health and wellbeing support to our communities.
As a member of our small team, you will play a key role in being the first line of contact for many of our enquiries and also ensuring the essential administration work that helps keep us running.
About the role:
This is an exciting, yet demanding new role for Wiltshire Mind, as we try to reach more people with our support across our county.
The Team Administrator is the first point of contact for our charity, so this is an important role in demonstrating our values, through the professionalism of our work. We rely on our Team Administrator to communicate effectively and efficiently internally and externally with a range of stakeholders from clients and delivery partners to trustees to funders.
We are a small charity, where everyone works together to deliver the very best we can in mental health support for our beneficiaries. Having an interest or lived experience in mental health is helpful, as empathic communication with our clients is important.
Time management is critical, as is the ability to demonstrate organisational skills to deal with a multitude of tasks. If you like to be kept busy and can work at pace – this role may be ideal for you. Strong IT skills are of benefit too, as we use a number of systems to collate, record and report on our work. We also link to other IT systems. A working knowledge of the Microsoft 365 suite would be crucial, including PowerPoint, as our successful candidate will be helping produce reports and materials which will be seen by many others.
As well as general on-the-job training, the Team Administrator will also be required to train for the following key roles of First Aider and Fire Warden, representing our office in Trowbridge.
Key Responsibilities:
· Liasing with and booking counselling sessions for adults and young people
· Maintaining client records and data on our Client Management System
· Producing data and reports on our service delivery performance
· Arranging our Support Groups, and liaising with our volunteers who help run them
· Financial/accounts administration, including keeping track of project expenditure
· Handling incoming general email correspondence
· Answering telephone calls from our new and existing clients
· Organising meetings and producing agendas and minutes
· Help arrange and attend occasional fundraising events and representing Wiltshire Mind (about 3 per year)
· Contacting donors and fundraisers and answering correspondence relating to their fundraising activities
· Building relationships with our community to support our work
· Organising social media and other local publicity work
· Liaison with our IT providers
· Maintain our e-files, ensuring our document control processes are up to date and working closely with our Business Support Lead to maintain our governance records
· Work closely with our Business Support Lead to keep our policies up to date
Qualifications and Essential Skills:
· Administrative skills
· Interest in raising awareness and funds for our charity
· Flexibility
· Ability to learn quickly and take on tasks outside your skill set
· Willingness to do routine tasks
· Interpersonal skills
· Organisational skills
· Social media and IT skills
· Confidence working with people from diverse backgrounds.
The client requests no contact from agencies or media sales.
SU Central is the glue of the SU, dealing with hundreds of queries a month, providing key admin work for our Advice service as well as other areas of the organisation, all whilst being a friendly face at our helpdesk. It is a fun but fast paced environment which would be great for a person who is energic,friendly and always wants to help staff and students.Imagine coming to work every day in a place where you get to have fun, make friends,change lives and push yourself to build your skills and achieve amazing results.
Not having years of experience in customer service isn’t a barrier.If you can prove you are willing to work hard, bring your whole self to work and put the time in to learn and develop your skills for the benefit of yourself and others, we want to hear from you.
Our SU is a charity that has won multiple national awards for, among other things, engaging thousands of people in community-building projects, having an extremely happy staff team and proving that you can create the best students’ union in the country against the odds.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It’s an exciting time to join the Community & Events team as we grow our portfolio of community fundraising products, third party challenge events and flagship fundraising events.
Location: Based in our London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy)
About the role
As Community & Events Team Coordinator, you will be the first point of contact for a range of community fundraisers and eventers, providing an exceptional supporter journey. Your role will include supporting the team on projects such as TCS London Marathon, London Landmarks Half Marathon and our flagship event, Icebreaker, gathering valuable supporter insight to grow our portfolio. You will work closely with the Data Imports and Finance team to coordinate income, event administration and reporting to ensure accurate and up to date records.
About you
To be successful in this role you will:
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Be organised and have a good eye for detail
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Have a good communication style and be able to gather insight from supporters
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Be able to manage multiple work streams with conflicting deadlines
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Be confident when working with external suppliers and internal stakeholders
You may have experience in; administration, coordinator roles, volunteer coordination, supporter care/service, assistant role
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 30 June 2024 (at 23:59)
Interviews will be held on Thursday 11 July 2024 location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Hours: Part-time, 18.75 hours per week
Contract: Permanent
Salary: £30,285 - £32,330, pro-rata per annum
Location: Stoke Newington, London
Start date: June 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.
The role:
Housing Officers work within PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. Post holders will work from PBHA’s main office in Haggerston, with access to local offices where appropriate. However, most of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.
Aims of the post
Housing Officers work with vulnerable tenants to enable them to sustain their tenancy and participate in their community.
Specific Responsibilities
• To be responsible for working a caseload of tenants within a locality.
• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.
• Regular contact with tenants as per plan.
• Provide a weekly housing management drop in at PBHA’s hubs.
• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income
• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.
• Liaise with housing officers, the finance and adult learning departments to provide effective prevention and management of rent issues, escalating where necessary in accordance with arrears policy and standard operating procedures.
• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.
• Assist in the moving in/out process.
• Ensure tenants understand their rights and responsibilities in their occupancy agreements.
• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.
• Inspect and order furniture, assisting tenants where they are able to do so.
• Recharge former tenants where applicable.
• Carry out regular building inspections, helping tenants to report repairs.
• Take pride in PBHA’s property and assets and encourage tenants to do so.
• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.
• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.
• Report safeguarding concerns as appropriate.
Customer Focused Services
• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.
• Adhere to lone-working procedures.
• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice.
• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.
• To take collective responsibility for any shortfalls identified through complaints.
• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.
Team Responsibilities
• Providing a reception service at the office.
• Involvement in the selection and induction of new workers and volunteers.
• Taking part in planning the team’s work and the annual plan.
• Ensuring that proper records are kept and information is passed to other team members as necessary.
• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
• To meet required standards and contract compliance o commissioning bodies where PBHA delivers a service.
General Responsibilities
• Participate in key meetings
• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required
• Promote, develop and support PBHA’s ethos, values and impact
• Provide cover for other managers and workers
All staff are expected to:
• Work co-operatively as part of a team and with other teams
• Be involved in the selection and training of new workers and volunteers
• Participate in staff training and development activities, staff supervisions, appraisals and all relevant meetings
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary
• Plan and organise own work with a minimum of day to day supervision
• Undertake all other reasonable duties
General Information
Please note that:
• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.
• All PBHA work premises are non-smoking.
Access Information
The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.
Accountability
The post holder is accountable to the Housing Coordinator (Supported Housing).
Main Conditions of Service
This is a part-time position. The post is for 18.75 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.
Annual leave entitlement is 26 days per year (pro rata) plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days (pro rata).
Salaries are revised each year. The starting salary for this post will be £30,285 pro rata (SCP 8-12).
The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.
• To have an understanding of the particular wellbeing needs of minority ethnic groups.
The competencies required for the post are the ability to:
• Can positively contribute and take initiative; good negotiation skills
• To be positive, resourceful, and resilient when working in a challenging environment
• Able to constructively challenge and lead positive change
• Promotes positive risk taking and helping people to find their own solutions to engrained challenges.
• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity
• Ability to manage, plan and take responsibility for your own caseload
• Organise work effectively by prioritising, planning and excellent time management
• Establish productive partnerships with a range of key stakeholders
• Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
The successful candidate will need to be committed to:
• PBHA’s Equality and Diversity policy
• Co-operative team working.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role is crucial in supporting the Head of Strategy in developing the organisational strategy and operational plans, making sure that everything stays on track.
This will include assisting in monitoring the progress of strategic planning, planning workshops to facilitate internal communication and learning, but also supporting in routineday-to-day tasks including scheduling, managing the flow of, filing, archiving and securing of important/confidential information, facilitating smooth and effective communication with relevant stakeholders and by providing administrative support on small-scale projects.
We need someone who is a quick learner, proactive, and can adapt quickly. Your work directly impacts the future strategic direction of Muslim Aid.
About the Role:
- Assist in the development and implementation of organisational strategies and plans.
- Support in the monitoring of key deliverables against identified indicators in the operationalisation of the strategy, including effective coordination with relevant departments to ensure milestones are met.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Where necessary, read, research, and summarise documents, reports, and articles, advising the Head of Strategy on current sector developments.
- Develop a thorough understanding of Muslim Aid's work areas in order to ensure strategic linkages/appropriate dissemination of information or assignment/follow up of actions.
- Analyse data and metrics to provide insights and identify opportunities for improvement or innovation
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to create, organise, and maintain both physical and digital records, ensuring easy retrieval and secure storage.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Ability to be flexible and adaptable to changing priorities and be able to quickly adjust plans and schedules as necessary.
Why you should apply:
Join us as a Strategic Support Officer and play a crucial role in driving our strategic initiatives. Facilitate stakeholder communication, manage strategic documentation, and assist in research and analysis to advance Muslim Aid’s mission. Ready to make a difference? Apply now!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description – Team and Office Assistant
Job title: Team and Office Assistant
Reports to: Senior Manager
Salary: £21,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Permanent
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
The Role:
- To develop and maintain effective working relationships across RSTMH.
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly.
- To support with the management of the RSTMH office and offices processes
- To undertake electronic and paper filing and maintaining filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room.
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH,
- To assist with enquiries from current and prospective members in a professional, timely manner, to agreed service targets.
- To support ensuring membership data is up to date using Civi CRM
- To prepare social media copy to promote newly accepted articles in the RSTMH journals
- To assist with enquiries from authors, reviewers and editorial board members in a professional, timely manner, to agreed service targets.
- To support the Managing Editor in ensuring manuscripts submitted to the journals are processed in a timely manner.
- To ensure that all assigned tasks are completed to a high standard.
- To participate in team meetings, planning and initiatives
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Good analytical skills with the ability to identify key points from complex material or information
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment.
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite, and confident telephone manner
- Experience of working in events
Please submit your application form by the 5th of July 4pm BST. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.