Entry level jobs
Job Title: Regional Programme Coordinator (Africa)
Responsible to: Regional Manager (Africa)
Salary: £37,229 - £40,580 (depending on experience)
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (expected to undertake occasional weekend work, and local and overseas travel)
The role is full time and based in London, with flexibility of some working from home.
The package also includes
-
8% Employer Contribution to a pension
-
25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
-
Season Ticket Loan
USPG’s Vision is:
For the churches of the Anglican Communion to experience a deeper fellowship together in Christ and be sources of transformation within their communities and beyond.
USPG’s Mission is:
To partner churches across the Anglican Communion in rethinking mission, energising church and community and championing justice.
The Job
This key programme delivery and administrative role within the Global Mission Team of USPG will support the smooth and effective coordination of USPG activities, especially programmes across USPG partner churches in Africa. The role ensures information and data (financial, MOUs, stories and photographs) from partner churches in Africa is recorded correctly and disseminated effectively within USPG.Reporting to the Senior Regional Manager Africa, the post holder will work alongside fellow members of the Global mission Team, the Finance and Operations (F & O) Team (especially during the Annual audit) and with the Communications, Engagement and Fundraising (CEF). The post-holder will not have line management responsibility.
You
You have an active interest in the substance and goals of Christian mission programmes, and are a highly organised and efficient professional administrator, meticulous with excellent attention to detail, who takes pride in effective processes and efficient programme management. You enjoy project coordination, working with budgets and spreadsheets as well as other forms of documentation and would take pleasure in supporting programmes core activities of USPG
Why Join us?
This is a unique opportunity to play a key role in shaping and supporting mission programmes across Africa. You’ll be part of a collaborative team, working with partners to make a tangible impact in communities and churches.
Please complete the application and equal opportunities form, and follow instructions within for submitting the application.
If you would like to discuss the role, please feel free to contact us via our website or the email address listed in the application form pack.
Closing Date: 30th March 2026
Interview Dates: Week beginning 13th April
Thank you for considering this post.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
-
Establishing and facilitating a monthly support group for kinship carers in your area.
-
Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
-
Liaising with schools, local authorities and other professionals to coordinate support.
-
Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
-
Signposting to relevant services, support organisations and Kinship training opportunities.
-
Coordinating celebration and family events (including in Kinship Care Week).
-
Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
-
Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
-
Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
-
Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
-
Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
-
Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
-
Experience providing structured one-to-one support, casework or family support over a defined period.
-
Experience working directly in community settings or alongside local authority or partner organisations.
-
Experience facilitating peer or support groups in community or online settings.
-
Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
-
Experience recognising and responding appropriately to safeguarding concerns.
-
Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
-
Understanding of trauma-informed and strengths-based approaches when working with families.
-
Awareness of how children’s social care, education, health or welfare systems affect families.
-
Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
-
Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
-
Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
-
Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
-
Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Rochdale) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
-
Establishing and facilitating a monthly support group for kinship carers in your area.
-
Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
-
Liaising with schools, local authorities and other professionals to coordinate support.
-
Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
-
Signposting to relevant services, support organisations and Kinship training opportunities.
-
Coordinating celebration and family events (including in Kinship Care Week).
-
Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
-
Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
-
Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
-
Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
-
Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
-
Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
-
Experience providing structured one-to-one support, casework or family support over a defined period.
-
Experience working directly in community settings or alongside local authority or partner organisations.
-
Experience facilitating peer or support groups in community or online settings.
-
Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
-
Experience recognising and responding appropriately to safeguarding concerns.
-
Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
-
Understanding of trauma-informed and strengths-based approaches when working with families.
-
Awareness of how children’s social care, education, health or welfare systems affect families.
-
Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
-
Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
-
Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
-
Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
-
Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in Greater Manchester and in person): Tuesday 24 or Wednesday 25 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
-
Establishing and facilitating a monthly support group for kinship carers in your area.
-
Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
-
Liaising with schools, local authorities and other professionals to coordinate support.
-
Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
-
Signposting to relevant services, support organisations and Kinship training opportunities.
-
Coordinating celebration and family events (including in Kinship Care Week).
-
Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
-
Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
-
Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
-
Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
-
Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
-
Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
-
Experience providing structured one-to-one support, casework or family support over a defined period.
-
Experience working directly in community settings or alongside local authority or partner organisations.
-
Experience facilitating peer or support groups in community or online settings.
-
Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
-
Experience recognising and responding appropriately to safeguarding concerns.
-
Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
-
Understanding of trauma-informed and strengths-based approaches when working with families.
-
Awareness of how children’s social care, education, health or welfare systems affect families.
-
Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
-
Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
-
Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
-
Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
-
Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Context
This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.
Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.
This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.
Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.
Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.
Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.
You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard
About the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.
The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.
You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.
The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.
- Closing date: 9am on Monday 16 March 2026
- Interview date (in London and in person): Tuesday 24 or Wednesday 25 March 2026
Starting in post
If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front.
We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below.
Wednesday 29 April
- 11am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 5pm - induction afternoon session finishes
- 6.30pm – dinner with team
Thursday 30 April
- 9.30am – induction morning session starts
- 12.30pm – lunch
- 1.15pm – induction afternoon session starts
- 4pm - induction afternoon session finishes
- 4pm – finish and travel home
Key responsibilities include:
- Providing emotional and practical support to kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
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Establishing and facilitating a monthly support group for kinship carers in your area.
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Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.
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Liaising with schools, local authorities and other professionals to coordinate support.
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Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
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Signposting to relevant services, support organisations and Kinship training opportunities.
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Coordinating celebration and family events (including in Kinship Care Week).
-
Supporting applications for grants for essential items or family breaks.
- Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
- Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
- Follow and understand the organisational safeguarding policies.
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Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
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Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.
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Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.
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Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.
Essential requirements include:
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Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.
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Experience providing structured one-to-one support, casework or family support over a defined period.
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Experience working directly in community settings or alongside local authority or partner organisations.
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Experience facilitating peer or support groups in community or online settings.
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Experience working with statutory, voluntary and community services, including liaising with professionals around the family.
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Experience recognising and responding appropriately to safeguarding concerns.
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Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.
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Understanding of trauma-informed and strengths-based approaches when working with families.
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Awareness of how children’s social care, education, health or welfare systems affect families.
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Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.
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Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.
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Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).
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Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.
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Ability to work independently while contributing positively to a collaborative delivery team.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Kinship Navigator (Oxfordshire) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience?
- Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
- Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support.
- Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
- Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Chester and Crewe. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 37.5 hours per week covering Chester Crown Court, Chester Magistrates Court and Crewe Magistrates Court
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Manchester and Stockport. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is part-time working 30 hours per week covering Manchester Crown Court and Stockport Magistrates Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Young People Support Worker (Stockport)
We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery.
Location: Stockport Pathway
Salary: £27,136 per annum
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Make a real impact in the lives of young people at risk of homelessness as a Young People Support Worker. You’ll deliver strengths‑based, psychologically informed support that builds confidence and independence, creating safe and empowering spaces where young people can thrive. From shaping personalised plans to running meaningful activities, your work will help each person move closer to a stable, positive future.
Working a rotating shift pattern, you’ll build trusted relationships, champion safeguarding and collaborate with local partners to ensure every young person receives consistent, high‑quality support. Your creativity, communication skills and professional integrity will help clients engage in education, training, employment or volunteering opportunities—supporting them to take the next step towards independence.
In this role, you will:
• Provide strengths‑based, trauma‑informed support to young people at risk of homelessness
• Complete high‑quality risk assessments, SMART support plans and accurate case records
• Deliver one‑to‑one sessions and group activities that build resilience and independence
• Support young people to access education, training, employment and volunteering
• Maintain a safe, welcoming accommodation environment with regular health and safety checks
• Work collaboratively with partners and follow safeguarding procedures across a rotating shift pattern
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
• Experience of working with young people or those who have experienced homelessness
• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Able to demonstrate clear understanding of Safeguarding requirements and procedures
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain these
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Supporter Care Coordinator
Hybrid - minimum 1 day in the office (Thursday)
£14.27 per hour + holiday pay
3 month contract
I am delighted to be working with a national disability charity to recruit a Supporter Care Coordinator.
This role sits within the Mass Fundraising and Engagement team, ensuring supporters receive an excellent experience every time they interact with the charity. The Supporter Care team acts as the first point of contact for donor and supporter enquiries, providing helpful, professional and timely support.
This is a varied and fast-paced role involving supporter communications, donation processing and fundraising administration.
Key responsibilities
- Respond to supporter enquiries via phone, email and post
- Handle inbound and outbound supporter calls
- Process telephone and postal donations
- Support donation banking, thanking and financial reconciliation
- Assist with in memory and fundraising events administration
- Manage complaints and complex queries sensitively
- Process supporter amendments or cancellations from third-party agencies
- Maintain accurate records on the CRM database
About you
- Experience in a customer service or supporter care role
- Confident handling enquiries by phone, email and written correspondence
- Experience managing complex queries or complaints
- Strong attention to detail and accurate data entry/database experience
- Ability to prioritise and multitask in a busy environment
- Excellent written and verbal communication skills
Desirable:
- Experience in a charity or fundraising environment
- Knowledge of Microsoft Dynamics (D365)
- Awareness of GDPR, Gift Aid or fundraising regulations
If you have the required experience and can start immediately, please apply without delay as applications will be reviewed on a rolling basis.
Please note: due to the high volume of applications, we will only be able to contact candidates whose CVs have been shortlisted.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
Reconnect Worker (London)
Apply for this role if you want to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.
Location: Sherborne House, London
Salary: £11,896.80 per annum pro rata (FTE £29,742 per annum – ILW)
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: Part time, 15 hours per week
About the Role
Join us as a Reconnect Worker and help prevent youth homelessness by supporting young people and families experiencing conflict or crisis. You’ll deliver focused mediation and personalised family support across London—working with young people aged 11–25 in schools, emergency placements, and Depaul services to strengthen relationships, improve communication and reduce the risk of homelessness. Your work will be grounded in detailed assessments, collaborative support planning and strengths‑based interventions that help families rebuild stability and stay connected.
In this flexible, fast‑paced role, you’ll manage a small caseload, work independently across multiple locations and build strong partnerships with schools, local authorities, Nightstop hosts and colleagues across Depaul. You’ll maintain clear, accurate records, contribute to safeguarding processes and advocate for young people when needed. Your creativity, impartiality and ability to engage families in challenging moments will be key as you help define and strengthen Depaul’s national approach to family mediation and homelessness prevention.
Please note that this role is offered as a part time (15 hours per week) permanent basis.
In this role, you will:
• Provide focused family support and mediation to young people aged 11–25 and their families experiencing conflict or breakdown.
• Manage a small caseload, completing risk assessments, needs assessments and structured support plans that drive measurable outcomes.
• Work across schools, Nightstop placements and Depaul services to stabilise situations and reduce the risk of homelessness.
• Build strong partnerships with local authorities, schools and external agencies to strengthen referral pathways and holistic support.
• Maintain clear, accurate case records and follow all safeguarding, EDI, health and safety and lone‑working procedures.
• Advocate for young people and families when safeguarding concerns arise, ensuring safety and appropriate escalation.
• Work independently across multiple London locations, prioritising tasks and managing time effectively.
• Contribute to Depaul’s national prevention approach through peer learning, reflective practice and continuous service development.
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Essential
• Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way.
• To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if candidate doesn’t hold the qualification but training will have to be completed before the end of the probation period.
• Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration.
• Experience of carrying out risk and needs assessments and support planning for clients.
• Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
• High level understanding of professional boundaries and ability to maintain impartiality
• Willingness and ability to travel independently and work from a number of different locations across the London region.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
Desirable
In order to attract the higher salary banding you will need:
• Demonstrable experience providing effective mediation services to families experiencing conflict
• Hold an accredited Interpersonal Mediation Certificate
• An in-depth understanding of issues relating to youth homelessness
• Independently manage and maintain a full caseload of families (15-20 families per FTE, or as identified by the service manager).
• Evidence through case recording, support planning and outcome monitoring that families are being supported effectively to make progress against the relevant national outcomes and that mediation is being used confidently and effectively to support this, when appropriate.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Location: Tower Hamlets
Salary: Unqualified: £29,385 - £30,671 per annum
Qualified: £30,671 - £33,438 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2027)
Closing Date: Monday 16th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) - Housing at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The post holder will be acting as the housing lead for Tower Hamlets SASS, a service which supports survivors of domestic and abuse in the borough.
As the IDVA (Housing), you'll lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at the Tower Hamlets Housing, and advocate on their behalf. This role will be based within Tower Hamlets Council and our SASS office.
About the Role
As the Housing IDVA you will lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at Tower Hamlets Housing and advocate on their behalf. You will work closely with Tower Hamlets Housing colleagues, and support their training and awareness of domestic abuse and the project.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG. As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation.
A relevant qualification in VAWG is desirable.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
We are delighted to be working with a well-respected charity in their recruitment for a People & Culture Officer.
This role is available on a 1 year fixed-term contract and part-time basis (4 days a week). The salary banding on offer is £38,000 FTE (pro-rata for the 4 days a week). This is a hybrid role where you will be expected to attend their unique eco-office setting in North London, 3 days a week.
Within this role, you will manage end-to-end recruitment and onboarding processes. You will maintain the HR system (BrightHR) and employee records in line with GDPR, manage the HR inbox, process payroll changes, and liaise with the finance team. You will provide administrative support on employee relations matters, assist with HR policy development and updates, and produce data and reports.
You will ensure compliance with organisational requirements including safeguarding, training, and governance processes. You will contribute to organisational development initiatives, support staff with HR systems and processes, and participate in relevant meetings, training, and other duties appropriate to the role.
You will be part CIPD qualified or have equivalent relevant experience in a generalist HR role. You will have experience managing recruitment processes. You will have experience supporting employee relations processes, drafting accurate HR documentation, payroll, and managing HR systems. You will have experience handling confidential and sensitive employee information with discretion and professionalism.
You will have excellent communication skills and be able to build relationships with managers and colleagues. You will be highly organised with strong attention to detail and able to manage competing priorities. You will also have strong knowledge of UK employment law, safeguarding principles and GDPR/data protection.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out! This also role requires an immediate start.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.
About the role
We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care.
You will:
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Respond to supporter enquiries via phone, email and post.
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Process donations and produce thank‑you letters and certificates.
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Send fundraising packs, materials and merchandise.
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Provide admin and operational support across fundraising, events and volunteering.
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Support Facebook fundraisers and digital fundraising platforms.
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Maintain accurate CRM records (training provided).
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Help with events and represent BCRT when needed.
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Support stock management, fulfilment and basic online shop tasks.
About you
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Friendly, confident communicator who enjoys helping people.
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Experience in customer/supporter care.
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Strong organisation and time‑management skills.
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Enthusiastic, proactive and willing to learn.
Why join us?
You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference.
What we offer
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Flexible approach to working hours
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30 days annual leave per year plus bank holidays
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Private Health Insurance (following successful probation)
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6% employer pension contributions
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Life Assurance of 4x annual salary
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history
The Role
We are looking for a Youth Worker to join our Youth Work team, working both on the Roundhouse Studios front desk as well as on our youth focussed projects. The role will work across our 7 day provision, with the expectation of regular evening and weekend work, to provide the highest standards of service and support to young people using the Roundhouse Studios.
This will include administrative and front facing duties. You will be responsible for supporting and encouraging a diverse range of young people (in particular those with multiple and complex needs) aged 11-25 to engage in opportunities at the Roundhouse and assist with pastoral support.
About you:
We are looking for a candidate with experience of working alongside young people aged 11-25 years old in informal educational or youth work settings. Candidates should have knowledge and experience of safeguarding young people and be confident in speaking to young people effectively. Alongside this, we require someone that has experience in public facing/front desk roles with strong organisational and communication skills.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.
For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by 01/07/2024.
Contract: Permanent, Part-Time
Hours: 32 hours per week (excluding breaks)
Salary: £24,417.54 gross per annum. (Pro rata of £30,521.92 per annum)
Application Deadline: Midnight, Sunday 22nd March, 2026
Interviews: Thursday 2nd April, 2026
Benefits:
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25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
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Ability to buy up to 3 days annual leave
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Pension scheme
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Cycle to Work, Tech and Home Scheme
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Season Ticket Loan
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Employee Assistance Programme (EAP)
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Health Cash Plan
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Group Life Assurance
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Staff discount at our bar and café
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Complimentary staff tickets
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Enhanced Maternity, Paternity and Adoption leave
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Staff networks, forms and social groups
All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.
Since the 1960s we've opened up space for creativity to empower people and communities - day in, night out



The client requests no contact from agencies or media sales.
Salary: £28,337 to £31,485 per year, plus £3,366 London weighting
Working pattern: Hybrid. Minimum one day a week in the London office, plus London-based event delivery
Create purposeful events that help supporters understand the impact of their contribution. This role is part of a team that designs thoughtful, inspiring experiences for high value donors. Your work will help deepen relationships and strengthen long term support for a mission that protects children.
About the role
You will deliver a portfolio of engagement events across the year. These include stewardship dinners, CEO lunches, awards, and thought leadership sessions. The focus is on connection, insight and supporter experience.
What you will do
- Plan and deliver high quality stewardship and engagement events
- Coordinate logistics, suppliers, senior volunteers and internal teams
- Manage event budgets and monitor expenditure
- Evaluate events and suggest improvements
- Build strong relationships across teams and with key supporters
- Keep records accurate and up to date in relevant systems
- Significant experience in planning and delivering events
- Strong organisational skills and the ability to manage multiple priorities
- Creativity and confidence in shaping event content
- Ability to analyse information and communicate clearly
- Strong relationship building skills
- Ability to manage budgets
- Proficiency with CRM systems and standard software packages
- A flexible approach to working and attending London-based events
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.


