Junior jobs (315)

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Top job
Dogs Trust
Greater Manchester
£19,715 per year
Would you like be part of a contact centre team where you leave at the end of the day feeling you have made a difference?
Top job
British Asian Trust
London
c.£22,000 per year
This is a diverse role and we are open to dynamic people, with a range of experience or skills to undertake the role.
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The Cares Family
London
£26,000 plus travel
We are seeking a Project Coordinator to lead a year-long "3G" project bringing older people, new parents and their young children together.
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Open Age
Multiple Locations
£25,000 - £28,000 per year pro rata
A perfect role for candidates looking step-up in their early fundraising career or seeking a busy, relationship-packed part-time role.
Top job
Open Age
Multiple Locations
£25,000 - £28,000 per year pro rata
A perfect role for candidates looking for a step-up in their early career or choosing a part-time role / seeking to reducing their hours.
Top job
Carers Hub
London
£27,000 per year
Are you passionate about making a difference to the lives of carers?
Page Personnel Public Sector & Not For profit
London
£13 - £17 per hour
Westminster Foundation for Democracy
Westminster
£23,300 – £28,400
An exceptional experienced team administration coordinator, highly organised who enjoys variety and a busy work environment - We need YOU
Look Ahead Care Support and Housing
Westminster, London
Up to £22500 per annum + benefits
Page 2 of 21
Greater Manchester
£19,715 per year
Permanent, Full-time
Job description

Would you like be part of a contact centre team that measures its success on service and not sales and where you leave at the end of the day feeling you have made a difference? If so then this could be the job for you!

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

Our contact centre is responsible for handling inbound & outbound calls and emails for our network of 21 Rehoming Centres around the UK & Ireland. There are no sales involved, just great customer service.

As Contact Centre Agent you will act as the first point of contact for our rehoming centres, effectively dealing with inbound & outbound calls and emails, and transferring them to a Rehoming Centre, if appropriate. You’ll also be required to handle enquiries and complaints in a timely and efficient manner to agreed standards whilst undertaking administrative duties as necessary.

The successful candidate will have previous experience working in a relevant environment, e.g. Contact Centre or Customer Services with a proven track record of understanding customers’ needs and delivering excellent customer service. You'll be a strong team player, have a professional approach and telephone manner teamed with the ability to work under pressure. In addition, you'll be passionate about the aims and values of Dogs Trust and be able to commit to a rotational working pattern.

To apply for this position please click the APPLY NOW button.

Additional documents
Job Description - Contact Centre Agent (.pdf)
Benefits Guide (.pdf)
More about Dogs Trust
About
Dogs Trust

Dogs Trust, the UK’s largest dog welfare charity, has an income of over £90 million. The Trust, which cares for around 15,0... Read more

Posted on: 23 October 2019
Closing date: 01 November 2019
Job ref: 1145
Tags: Advice, Information,Communications, PR
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