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Top job
CF Fundraising Ltd
Multiple Locations
£20,800 per year basic - OTE £40k+ (basic + commission - uncapped commission structure)
We recruit new members on behalf of Surrey Wildlife Trust and are looking to grow our team working on behalf of this inspirational charity.
Top job
Samaritan's Purse International
£14,000 per year
An excellent opportunity to work for a leading Christian Evangelical charity based in Buckhurst Hill, Essex.
Top job
Bowel Cancer UK
SE11, London
£25,000 per year
We're looking for an Events Fundraising Assistant to join our our growing and dynamic Challenge Events team based in our London office
Muslim Hands
£22,000.00 - £25,000.00 per year
Oversee the day to day management of The Muslim Hands Open Kitchen in Hounslow - a truly rewarding role for the right person; is that you?
Working Chance
£25,000 - £28,000 per year
Working Chance needs a policy professional to help us ensure policy makers understand the needs and challenges of women with convictions.
Page 4 of 19
E1, London
£21,624 per year
Permanent, Full-time
Job description

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by read our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What we are looking for?

We are looking for a multi-skilled individual, who is able to work well as part of a team. You will play an important role within the Customer Service Team ensuring that all queries are handled with the highest level of satisfaction for customers.

You will be the first point of contact for customers by dealing with a wide range of enquiries and requests mainly through telephone and emails, whilst building relationships of trust through open and interactive communication. The successful candidate will also contribute to customer service data collection processes and keep detailed accounts of customer interactions by updating records. The post holder will have a great phone personality, be proactive, collaborative and have a flexible and adaptable approach.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents. / Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.The closing date for applications is Sunday 3rd November. Interviews will be held week commencing 18th November.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Additional documents
Customer Service Administrator JD (.docx)
Equality and Diversity Monitoring Form (.docx)
MHFA England Privacy Notice (.pdf)
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Starting Address
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More about Mental Health First Aid England
Mental Health First Aid England

Mental Health First Aid (MHFA) is an educational course which teaches people how to identify, understand and help a person who may be developin... Read more

Posted on: 14 October 2019
Closing date: 03 November 2019
Tags: Admin,Advice, Information

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