Entry level jobs
Turning Tides is a charity that supports people experiencing homelessness in West Sussex. While our central office is in Worthing, our work spans the county – from East Grinstead to Littlehampton and across areas in between. With over 20 accommodation projects, community hubs and outreach teams, we offer local single adults tailored support to move towards a more stable future. We strongly believe in addressing the root causes for homelessness, so our specialist teams support in areas such as mental health, substance misuse, tenancy sustainment, IT skills, employment guidance and much more.
The Fundraising team is small but mighty. We shape and support the raising of funds for Turning Tides, by inspiring compassion for people facing homelessness and aim to engage supporters through powerful storytelling. From supporting and creating fundraising events, engaging with community groups, corporate clients and providing 1:1 stewardship with donors we aim to spread the word of our mission to the wider community, inspiring people to take action in support of those who are impacted by homelessness. This is an exciting time in the Fundraising team as we embark on a review of how we make our supporters and journey one that they value and a part of the work we undertake.
About the role
The Fundraising Officer will work closely with the Fundraising Manager on a wide range of tasks, ensuring our messages reach the right people in the right way. This could include giving talks at local community groups such as schools and churches, delivering fundraising, stewardship of fundraisers and donors. This role will include weekend and evening work to support our fundraising events.
PUTTING CLIENTS AND LOCAL COMMUNITY AT THE HEART OF OUR MISSION TO END HOMELESSNESS



The client requests no contact from agencies or media sales.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Hours: Full-time (35 hours per week), job share applications are also welcomed.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Services & Partnerships directorate
This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.
Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.
Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.
About the Training & Consultancy team
NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.
We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.
Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the first of these three areas.
About the role
Our business is growing and we’re looking for a passionate, organised, and innovative team player who can oversee, maintain and scale our business systems and processes. Working closely with our staff consultants, associate team and clients this role is key to ensuring we provide a consistent and professional service; enabling our consultants to meet their targets on income and ensuring we maintain accurate records and reports on our work.
As Senior Business Support Officer, you will ensure that every aspect of our income-generating business is effective, including managing our financial processing, delivering effective administration, using our systems for project and client management, and optimising how we operate.
Your experience might come from having held project management, finance, or complex administrative support roles, either in a professional and/or volunteer capacity.
You’ll need to:
- be an effective task-oriented administrator
- have a strong ability to manage and prioritise competing priorities
- enjoy operating in a faced paced environment
- have a keen eye for detail
- be confident and experienced at using and maintaining business systems and software such as Microsoft Dynamics and Power BI
- have experience of working with budgets, contracting and multiple stakeholders
- have a versatile style meaning you’re comfortable working closely with different internal and external stakeholders, building the relationships required to drive forward our work
- be a curious and committed person, who is skilled at anticipating potential opportunities, risks and challenges as well as identifying ways to address these through improved processes and systems. You’re comfortable doing this both independently and in collaboration with a wider team. Your instinct and predisposition will be to work toward simple and practical solutions which can be easily adopted and understood.
We don’t expect you to have worked in consultancy or training before, but you’ll need to have both a passion for the charity sector and a strong commercial mindset to ensure the success of our social business.
We want to hear from a diverse range of applicants; whether you have experience in all the areas outlined here (and in our job description) or experience in some with a drive to learn and grow – please do consider making an application. If you require more information or informal discussion about the role, please contact our Lead consultant Sally Stephens by email.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Shortlisting date: 15 July 2025
Interviews: 22 July 2025
Main purpose of post
• Provide direct support to people affected by cancer by meeting in
person with or providing digital or telephone support to people using the
service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of
competence in relation to cancer. This will include assessment of service
users’ information and support needs (Holistic Needs Assessment/Cancer
Care Review), provision of written or verbal information, supportive
listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with
clinical teams, primary care teams and community partners where
necessary.
• Provide care coordination around the individual to ensure their
experience of support feels seamless and is transparent, including
support from partner agencies.
What you do
Delivery of information and support to people living with and beyond cancer
and their families
• Provide information and support within level of competence of the post
(Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier
model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and
identify the required level of intervention.
• Support users sensitively to help them understand clinical information
they have been given (e.g. around diagnosis, treatment, effects of the
illness and treatment, cancer terminology), helping to resolve situations
where users feel they have been given conflicting information. This will
include addressing concerns and queries and working to resolve them and
the ability to recognise and work within the limits of own competence and
responsibility is crucial, referring issues beyond these limits to relevant
people.
• Understand that there will be frequent exposure to distressing/ highly
distressing situations and deal with difficult and highly emotive situations
in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who
need help in accessing or understanding information, referring to
appropriate members of the wider clinical team (CNS, oncologist) when
appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or
equivalent experience whilst demonstrating awareness of the limits of own
practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of
cancer, healthy living, diagnosis, treatment options, side effects and living
with cancer, in the most appropriate format (e.g. written, verbal, and others
as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and
facilitate access to services e.g. specialist benefits advice, complementary
therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity
and externally to address issues identified, and seek advice with more
complex issues, directly involving others where necessary, e.g. Clinical Lead
(HCP), Cancer Information and Support Advisors, Head of Cancer Support
Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships
with partner organisations in primary and secondary and the voluntary the
sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics
are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.
Operational Delivery
• Collect and collate data regarding contacts with people who use the
service both in person and by telephone and produce reports of activity as
required.
• Plan and organise events and displays externally liaising with departments
and agencies as required.
• Lead discrete projects or service improvements under direction of the
Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service,
including attending events and outreach sessions across South Yorkshire,
North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including
facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional
teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure
working environment and maintain accurate documentation and report
any concerns.
• Act as a role model by demonstrating expertise and maintaining
credibility, ensuring a positive image of Weston Park Cancer Charity is
maintained.
General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job
The role
We’re looking for a high performing, creative and driven Digital Manager to work in our communications and marketing department on a temporary basis, to drive all areas of Family Fund’s digital work. You’ll develop digital strategies and campaigns that improve conversion with our key audiences, raise vital income and boost brand profile. You’ll also provide expert advice on the evolution of our digital channels and communications, to ensure we keep pace with fast-changing digital developments.
The person we’re looking for
To be considered for this role you’ll need to evidence significant experience managing and improving the performance of digital channels (including social media, e-marketing and websites) using analytics to inform decision-making. You should have specialist knowledge of digital across a range of techniques and have experience in managing paid-for digital advertising budgets and campaigns. With experience using Content Management Systems (CMS) and of platform analytics tools including Google Analytics, Facebook and X, you should have a sound understanding of an integrated approach to digital marketing and knowledge of data protection best practice and legislation.
A confident communicator with strong analytical, literacy and numeracy skills, you’ll be able to work on your own initiative as well as part of a wider team. Organised and hard-working, you’ll be a pro-active self-starter that can hit the ground running and work collaboratively with colleagues to achieve growth objectives for our national charity brand.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.
Information
Closing date: Midnight on Thursday 10 July 2025
Interview dates: Week commencing 14 July 2025
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.
Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups.
About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.
This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.
The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.
We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Understanding of policy issues relevant to people with long-term conditions or disability.
- Experience of working in a policy team.
- Experience of developing and influencing health and social care policy.
- An ability to think creatively and communicate effectively.
- An enthusiastic, adaptive and flexible approach.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role in summary • As part of a proactive team, you will produce excellent, creative written content that captivates and motivates hospice supporters, donors, customers, staff and volunteers. • Support our communications output, both digital and physical: covering our events, shops, stories and ongoing campaigns. • Capture and convey stories that reflect the diversity of our hospice stakeholders, showcasing the positive impact that the community’s support has on our hospice care. This will include writing about fundraisers, volunteers and staff, as well as people who benefit from our care or support. • Using your skillset, understand the tone and message to use in our content in line with our hospice values and brand. • Support the delivery of our fundraising and shops’ social media activity. Working alongside colleagues, produce effective content delivered through the main hospice and shop channels to encourage supporters to shop, donate or register for events. This will require effective forward planning and hands-on creation of visual (video/still) and written content. • As required, provide design support/delivery in relation to fundraising, trading and general hospice posters, flyers and digital content. • Ensure hospice artwork is accurate and on-brand. Ensure that content adheres to brand guidelines, bringing your ideas and experience to protect our hospice and fundraising brands, whilst keeping it fresh. • Help coordinate and update any changes to our website (specific platform training provided) • Ensure our Digital Screens are fresh and accurate, showcasing relevant hospice activity. • Help share relevant social media across appropriate community groups, providing timely responses to comments. • As required, dive into our CRM/Database system to understand, profile, and personalise communications. June 2025 Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics - Embrace and embody our Hospice values - A collaborative, open and transparent approach to working with others - Produce stories to emotionally engage or captivate the targeted audience - Deliver content that can feature on everything from our hospice newsletter, annual Quality Accounts or the local Gazette, to our website, social media and email marketing (and everything in between) - Be part of creating content that ensures the community trusts the Hospice as a charity and organisation, and feels compelled to support it - Steward supporters through your content - Be a visible, accessible presence across the hospice, encouraging colleagues to share storytelling opportunities, snippets from around the hospice and to collaborate directly with you - Happy in a fast-paced environment, with proven ability to plan and complete work to deadlines and managing conflicting priorities Qualifications, Skills, Experience, Knowledge & Approach - Good level of education overall; Academic qualifications including GCSEs and A-Levels to demonstrate excellent level of written communication, plus digital and design skills - Experience of marketing, digital communications or fundraising with the ability to create strong digital content, plus writing and copy-editing skills - Skilled and experienced in managing conversations of a sensitive and emotional manner (interviewing/working with people experiencing our care will be part of this role) - An adept storyteller able to convey the value and purpose of the Hospice - Comfortable working with different stakeholders and teams - Up-to-date knowledge of marketing and digital trends in charity, fundraising and healthcare communications (desirable) - Ability to seamlessly manage multiple projects/appeals at the same time - Demonstrable social media skills - Experience of creating email marketing campaigns and making website updates (desirable) - Excellent communication skills – written and verbal - Excellent IT Skills - MS Office packages - Ability to use CRM systems to analyse supporter data, where required - Experience of using various content creation platforms including Canva or similar - Act as an ambassador for the Hospice at all times #ProudToWorkAtHoSF - Ability to work on a hybrid basis, both in the office and remotely, utilising Zoom and MS Teams - Flexible, empathetic, enthusiastic, positive attitude - People-focused team player, able to relate to people at all levels - Good sense of humour, with the ability to build rapport and trust - Enthusiastic, energetic, resourceful, self-motivated, with the ability to use initiative - Commitment to the aims and ethos of the Hospice - Hold a full UK driver’s licence with your own vehicle or the ability to travel as required by the role Key Accountabilities, Responsibilities & Tasks Decision Making - Mental agility to ‘think on feet’ and generate solutions proactively when plans need to change - Ensure relevant consent forms are obtained and any data handling is fully compliant - Take soundings, advice and feedback from a range of people internally and externally Communication - Model our values and our passion for what we do. - An adept storyteller able to fluently convey the value and purpose of the Hospice - Ensure relevant consent forms are obtained and any data handling is fully GDPR compliant and content is in line with the requirements of the fundraising regulator - Continuously investing time in listening to others to support the flow of ideas and experiences - See the potential in others and understand the impact of their actions on colleagues. Internal & External Contacts - You will be a team player, able to work well with people across the Hospice and with external partners - Attend team and cross-department meetings, contributing to planning and ideas. As required, represent the Comms team at planning meetings. - Able to forge strong relationships with donors, supporters, volunteers and stakeholders. Mental and Physical Considerations and Working Conditions - Able to consolidate learning with speed and efficiency - Responsibility for independent working, both on and off-site - Prepared and able to attend occasional events out of office hours (sharing this amongst the team, it is usually limited to two or three events across a year) - Light load handling duties to set up and pack down events and activities. Health & Safety - The post holder will encounter emotional circumstances in the course of this role. - Understand Health and Safety regulations to assure compliance and resolve and/or mitigate risk Safeguarding - Act in a manner at all times to safeguard the interests of others, those protected by legislation and justify public trust and confidence in the Hospice of St Franci
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care or have an interest in people and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to continued contract growth, we are looking for new Advocates to join our team in Lambeth. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have exciting opportunities for Advocates to join our team covering Lambeth. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to achieve, or already hold, the Level 4 Award in Independent Advocacy Practice with specialisms suitable for the role undertaken. To develop yourself for an exciting new career
Benefits:
- 28 days annual leave per year raising to 30 days upon 5 years of service pro rata plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Life Assurance/ Death in service two times your annual salary
- Staff discount scheme including major supermarkets discounts, retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development
- Paid Disability leave
- Paid Volunteering leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
Important Dates:
Closing date for applications; Friday 11th July 12pm however, VoiceAbility may interview suitable candidates before this date and reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Weekend Studio Assistant
Salary: £25,397p/a pro rata (£6,349 p/a actual)
Hours: Part-time, 10 hours a week - Saturday & Sundays 11am-4pm
Line Manager: Head of Communities, Practice & Participation
Place of work: Modern Art Oxford, Pembroke Street, Oxford OX1
About the Role
The weekend Studio Assistant supports visitor engagement in the Studio and Ground Floor Gallery at Modern Art Oxford. You will create a safe and friendly welcome, to support a lively, social atmosphere within the Studio which plays a significant role in building lasting relationships with visitors and families. The Studio Assistant will encourage reflective conversations with visitors as they arrive, providing context for the space and resources by demonstrating their use with the prompts provided. This is a practical role, and you are encouraged to develop your own creative skills while keeping the space tidy and presentable throughout the day.
About Us and The Studio
Modern Art Oxford is one of the UK’s leading contemporary art spaces. Our programmes offer opportunities for all for inspirational exchange and creative participation, both in person and online.
Modern Art Oxford is Oxford’s only public space dedicated to contemporary art and culture. We pride ourselves on innovative and ambitious programming, our commitment to education, and our confidence in the power of visual culture and art to enact positive social change.
Inspired by all our exhibitions, The Studio is a family-friendly, social environment designed to inspire learning for all ages by encouraging visitors to explore, experiment and play. The Studio welcomes 4000 visitors a year who often visit the space to socialise with friends, and relax. Families with young children regularly use the space to play and visitors of all ages enjoy spending time in the studio to experiment with the materials provided. Modern Art Oxford invites the practical use of this space to anyone who will benefit from having access to a studio like atmosphere. The studio is a shared space which is open to the public throughout the week and weekends and is also home to our regular projects Make Play and Young Creatives, as well as holiday workshops, short courses and evening classes which take place on Tuesdays and Thursdays.
Please note: This role offers weekend hours only, with additional opportunities to assist other programme activities with the Communities, Practice & Participation team as appropriate.
Duties
- Facilitate activities in our Studio on Saturdays and Sundays, utilising the materials provided.
- Encourage visitors to take part in the current programme activities and upcoming events.
- Support Modern Art Oxford Producers with delivery of weekend workshops.
- Maintain accurate records on attendance..
- Set up and pack down workshop activities with the guidance of producers.
- Engage families with Activity Backpacks, maintain materials, and record feedback.
Responsibilities
- Assist all visitors in accordance with MAO’s Equality, Diversity and Inclusion Policy
- Ensure the Ground Floor Gallery and Studio are kept clean and tidy throughout the day.
- Encourage visitor feedback via comments cards and surveys, alert the Duty Manager of any complaints.
- Treat all visitor feedback in a calm and professional manner.
- Follow Health and Safety and building security practices at all times.
Person Specification
Essential Skills and Interests
- An active interest and commitment to contemporary arts practice
- Excellent communication and interpersonal skills.
- Experience of working with the public and of providing excellent customer service
- Experience of assisting or supporting workshops (preferably in art spaces such as galleries)
- A self-motivated, creative and collaborative approach to team work with an ability to work independently
- Experience of working with diverse materials and media.
Desirable Skills and Interests
- An understanding of the principles of Equality, Diversity and Inclusion.
- Training in First Aid.
- Experience of monitoring and evaluation.
- Knowledge of safeguarding principles.
Please note: The successful candidate will have access to a range of training opportunities at Modern Art Oxford
Benefits
Employees are entitled to a discount in our Modern Art Oxford Shop and Café. There is an Employee Assistance Programme through Gemelli and a discounts, Cycle-scheme and
Tech-scheme program available through BHN Extras.
Applications to be received by midnight on Monday 21st July.
Interviews will be held on the 29th and 30th of July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.
No agencies please.
HR Advisor
Salary£32,000.00 per annum
LocationHome Based
Weekly Hours35
The Vacancy
Job Title: HR Advisor
Location: Home Based
Salary: £32,000.00 per annum
Weekly Hours: 35
Reference: YMC1095697
There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.
In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.
About YMCA England & Wales:
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
What you’ll be doing:
- Advising managers on employee relations issues including disciplinary, grievance, and capability cases
- Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
- Supporting store teams through regular visits, building relationships and trust
- Delivering training sessions to upskill managers and promote HR best practice
- Supporting HR projects, change initiatives, and data reporting
- Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed
Who we’re looking for:
- MCIPD-qualified or equivalent HR experience, ideally in a retail environment
- Strong knowledge of employment law and HR best practices
- Confident managing casework with a fair, empathetic approach
- Excellent interpersonal and communication skills
- Highly organised, self-motivated, and able to work independently
- Willing to travel frequently (full driving licence required)
Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
We’re looking for someone who’s not just skilled in monitoring and evaluation but genuinely curious about what works, why it works, and how we can do better. This is a hands-on role based in Nigeria for six months, designed for someone who wants to work closely in implementation, influence strategy, and get deep into the mechanics of how impact happens. We see this as a first step toward a long-term role at Lafiya, with the fellowship designed as a pathway into a permanent, full-time, in-country or remote M&E Specialist position. We plan to determine the compensation for that role once the fellowship concludes, and it will be informed by your contributions to Lafiya during the fellowship and other factors.
You’ll have real ownership from the start. You will help us design our end-to-end evaluation strategy, test and refine it as we grow, and generate insights that shape both daily decisions and long-term direction. You’ll work closely with and be supported by senior leadership, contribute to programme design, and build systems that help us learn faster and stay accountable to our goals.
This is not a desk-bound research role. You’ll spend time where the work happens, strengthening the practical side of monitoring, troubleshooting what isn’t working, and building confidence across the team to use data well.
This role is open to all applicants, and we strongly encourage candidates from Nigeria to apply. Field immersion is critical to succeeding in the long-term role, which is why this initial placement is in person. For those relocating from outside Nigeria, Lafiya will cover the cost of a return flight, visa, vaccinations, travel insurance and accommodation. After the fellowship, we want the role to shift to a permanent position based anywhere within ±3 hours of GMT.
Quick Summary
- Full-time
- USD 1,500 gross per month during fellowship; permanent full-time salary to be determined after the fellowship.
- Nigeria-based (either Kano or Abuja); 6 months with a potential for long-term renewal based on mutual fit and performance
- Reports directly to the Chief Executive Officer
- Deadline for application: 23:59 (BST) Thu 17 July 2025
What You’ll Do
- Help us overhaul and strengthen how we collect, track, and use data – from making sure our monitoring tools are practical and our indicators measure the right thing, to fixing messy pipelines and leveling up our dashboards from good to great.
- Spot gaps in data quality, figure out what’s going wrong, and implement fixes that are fast, useful, and stick.
- Design and run internal evaluations, anything from a quick A/B test to a more structured quasi-experiment, that help us learn, adapt, and improve how we work.
- Synthesise and share findings clearly so they feed directly into operational decisions. We care more about honest insights than perfect answers.
- Work closely with field and programme staff to build comfort and confidence using data. You’ll be training people, co-analysing results, and helping make sense of it all.
- Help shape new programmes by building out indicators, setting baselines, and making sure our theories of change actually reflect how things work on the ground.
- Turn data into action: create sharp, accessible briefs and visuals; host workshops or reviews where teams genuinely learn; write up findings that aren’t just reports but tools for change.
- Keep us sharp. Help make sure we’re measuring the stuff that really matters, asking the right questions, and staying focused on what evidence can actually tell us.
Who You Are
We care less about years of experience and more about how you think. You don’t need to tick every box. We’re looking for someone who’s curious, rigorous, and ready to dive in.
We’re looking for someone who can design and lead Lafiya’s overall evaluation strategy, not just execute technical tasks. You should be comfortable zooming out to ask whether we’re measuring the right things, as well as diving deep into implementation.
You’re someone who:
- Cares deeply about making a real-world difference and sees evaluation as a tool for improvement, not just accountability.
- Thinks critically about what’s worth measuring, how we measure it, and why it matters, not just how to run the numbers.
- Has experience or strong instincts in designing M&E systems and tools (e.g. theories of change, sampling plans) that are practical and help programmes learn and adapt.
- Knows how to design rigorous evaluations, including randomised experiments, and is comfortable balancing methodological integrity with operational realities.
- Can work with both qualitative and quantitative data. You might have run A/B tests, quasi-experiments, facilitated focus groups, built sampling plans, or developed theories of change. You know how to match methods to questions.
- Spots noise and bias in data, and knows how to clean, challenge, or adjust it without making things more complicated than they need to be.
- Has used tools like SurveyCTO, CommCare, Stata, R, or Google Sheets, and is happy learning new ones when needed. Maybe you've built a dashboard or set up a useful data workflow. Maybe you're just quick to figure things out.
- Communicates clearly in writing and conversation, whether you’re sharing a short visual brief or a detailed report. You know how to speak to field teams, decision-makers, and funders without losing meaning.
- Works well with others, stays humble, and is driven by learning. You like taking initiative and aren’t afraid to ask questions. You’re comfortable saying when you don’t know something and enjoy figuring it out.
A Master’s degree in a relevant field (public health, economics, evaluation, data science, or social sciences) is helpful but not required. What matters is that you bring strong foundations, an eagerness to learn, and a drive to use evidence to improve access to contraception – especially if you’re looking for a role where you can take real ownership and shape how things work on the ground.
Why You Should Apply
This role comes with a lot of responsibility and real influence. You won’t be just cleaning data or filling out donor reports. You’ll be shaping how we learn, improve, and stay honest about what’s working.
We’re a fast-moving and mission-driven team working in places where access to contraception is still far too limited. The systems you design and the insights you generate will directly affect how millions access care. You’ll get to build and test ideas quickly, work closely with senior leadership, and see your work applied in the field almost immediately. There’s room here to take initiative, make decisions, and push us to do better. We don’t have layers of approval or endless review processes – if it makes sense, we’ll try it.
You’ll grow alongside a young, ambitious and supportive organisation poised for significant expansion in the coming years, giving you opportunities for personal and professional growth as well as a chance to leave a lasting mark on Lafiya’s work. We’re investing in this position because M&E is central to how we grow, learn, and stay accountable.
Benefits include:
- 30 days of paid annual leave
- Fully paid maternity leave
- Flexibility in where, when and how you work
- For candidates relocating to Nigeria, we offer logistical support and reimbursement for travel and accommodation.
- Working closely with the CEO and a team of senior leaders who are collaborative, ambitious and serious about impact.
What is the recruitment process for this role?
We value your time and aim to make our recruitment process as insightful as possible. It includes:
- Stage 1: Application Form. Share your CV and complete a 20-minute multiple-choice quiz to assess your fit for the role.
- Stage 2: Test Task. Engage in a 1-2 hours task that mirrors the kind of work you'll do with us.
- Stage 3: Interview. This is the final stage, after which we’ll make offers. All candidates will be asked the same questions in a 1-hour interview, and you’ll get the questions in advance. It will also be an opportunity for you to ask us questions.
We're committed to transparency and will provide feedback from Stage 2 onwards
Enabling access to safe family planning options in northern Nigeria.
The client requests no contact from agencies or media sales.
As Individual Giving Officer you will be responsible for crafting compelling fundraising narratives and driving donor acquisition and retention across all channels, including direct mail, email campaigns, and social media. With an increasing focus on digital fundraising, you'll also be adept at creating reactive giving opportunities on social media platforms.
To excel in this role, you must possess excellent fundraising copywriting skills and the ability to tell stories that motivate giving. You will play a key role in engaging donors via direct mail and across various digital platforms. Excellent project management skills and an ability to work effectively with teams across the charity is essential for this role.
Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambition goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma- informed model of care.
· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
· Undertaking comprehensive needs assessments and creating individualised support plans
· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid,or even facilitating keepsakes to honour the memory of their loved ones
· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
· Advocating for victims within medical, legal, and social services to ensure their voices are heard.
· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
· Maintaining accurate case records in compliance with data protection policies.
· Engaging in external clinical supervision to manage personal resilience and well-being.
· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)
· Flexible working hours—working pattern can be shaped around your needs.
· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
· Death in service benefit, to the value of 2 x salary.
· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
· Employee assistance program, including counselling, legal and financial advice.
· External trauma consultant support to aid in caseworker resilience.
· Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
· A full, clean UK driving licence and access to your own vehicle.
· Resident in the Kent or Essex area.
· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
· Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
· Self-motivated and resilient—able to navigate emotionally challenging situations.
· Empathetic and compassionate, with a commitment to helping others.
· Adaptable and creative, able to tailor support methods to individual needs.
· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview: We are seeking a dynamic and motivated individual to join our team as a Policy & Projects Officer. Reporting to our Policy & Projects Manager, you will be instrumental in organising and coordinating various initiatives aimed at amplifying the voices of care workers. Your responsibilities will include supporting the management of the national Care Worker Advisory Board and Champions Board, organising monthly online sessions, facilitating roundtables, and arranging conferences in collaboration with the advisory board members and the wider CWC team. You must have worked as a care worker in adult social care in the UK within the past 5 years.
Salary: £26,000 - £28,000 per year. 16 months fixed term with the potential for extension based on funding. This is a hybrid role with home working and attending team meetings, events and conferences in London.
Key Responsibilities:
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Collaborate with the Policy & Projects Manager to plan and execute advocacy and campaigning projects
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Create and promote surveys
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Support the Care Worker Advisory Board and Champions Board
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Organise co-ordinate and facilitate roundtable discussions and monthly online sessions with care workers
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Research and source opportunities for the advisory board and champions to speak at events, write opinion pieces and speak directly to decision makers
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Manage project budgets, track expenditure, and ensure financial accountability across advocacy and engagement activities
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Draft accessible, accurate policy summaries to inform internal stakeholders and care workers of key developments and proposed legislation
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Coordinate logistics for conferences and events, ensuring smooth execution
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Engage with care workers to gather insights and feedback on key issues
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Assist in developing and implementing strategies to promote the rights of care workers
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Maintain effective communication with stakeholders and team members
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Responsibility for content for online platforms including Twitter, Facebook, Tik Tok, LinkedIn and Website. Liaison with team regarding scheduling and monitoring.
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Production of case studies for use on social media and our website
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Monitor online care worker forums.
Qualifications and Skills:
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You must have worked in the social care sector in the UK as a care worker in the past 5 years
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Experience of project coordination and working collaboratively within an organisation
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Strong communication and interpersonal skills including the ability to negotiate and to build and maintain good working relationships, up to and including senior management level
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Demonstrated ability in co-production
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Experience in organising online and offline events
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Passion for advocating for change in the care sector and advancing care workers' rights
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Ability to work effectively both independently and as part of a team
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Commitment to promoting diversity and inclusion, and representing the voices of all care workers
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Excellent written skills and proficiency across the range of Office software, including Excel, Word and PowerPoint
Benefits:
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£26,000 to £28,000 salary subject to experience and skills
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Home working most of the time apart from when travelling to meetings and events
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25 days annual leave
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Working from home allowance
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Mental Health and Wellbeing Employee Assistance Programme
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Flexible working patterns available
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Friendly, supportive and inclusive team culture
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Finance Officer
14 hours per week
As our Senior Finance Officer you will contribute to Career Ready’s finance and operations function by providing high quality financial support to the charity. Working as part of a small team of three, you will perform core finance tasks and will support the Head of Finance and Operations with budgeting, reporting and auditing activities.
Main responsibilities and accountabilities
Bookkeeping and Accounting
- Ensure transactions are properly recorded and entered into Xero Accounts
- Assist with the annual audit
- Maintain financial files and records
- Manage and reconcile the accounts payable and accounts receivable
- Process payable invoices and staff expenses in line with fortnightly payment runs
- Perform credit control for maximum debt recovery
- Reconcile the bank statements for review the Head of Finance & Operations
- Assist with the preparation of annual budgets, forecasts and budget monitoring reports
Support to the Partnerships and Income Teams
- Collating financial information for funding applications as required
- Monitoring expenditure on grant-funded programmes
- Preparing financial reports on receivable grants as required
- Maintain electronic files of funding agreements and contracts
Payroll
- To support with the administration of monthly salaried payroll for staff, and internship payroll throughout Jun-Sep each year
- To raise monthly salary journals for review by the Head of Finance & Operations
- To process payroll payments via online banking portals
Essential skills and experience required
· Fully or part qualified – AAT, ACCA or CIMA or qualified by experience
· Clear understanding of financial controls, compliance, and reporting frameworks
· Intermediate to advanced knowledge of Microsoft Excel
· Ability to prioritise and meet competing deadlines
· Previous experience of computerised accounting and payroll e.g. Xero
· Previous experience of payroll administration that includes maintaining confidential data
· Ability to work as part of a team as well as on own initiative.
· Excellent attention to detail and high numeracy
· Ability to communicate financial information to different audiences
· Problem-solving ability
Desirable skills and experience
· To have an understanding of Charity Finance.
· Experience of working in a finance function in a charity
Salary and Benefits
Salary: £32,000 to £38,000 per annum FTE (pro rata for part time), depending on qualifications/experience
14 hours per week. Career Ready is committed to supporting condensed/flexible working patterns
Permanent and remote
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Full details can be found in the candidate pack.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
The client requests no contact from agencies or media sales.
Make a difference in an important role using your own lived experience of mental health to support others in their journey!
Hours: 22.5 - 30 hours per week
Contract: Permanent
Disclosure: This position is subject to a 26-week probationary period, Right to Work Check, satisfactory references and an enhanced DBS check and subsequent re-checks.
Actual Salary for hours worked:
22.5 hours is £15,926.13
30 hours is £21,234.85
Location: Darlington
Responsible to: Adult Services Manager at Darlington Mind and Peer Support Service Team Manager based within Teesside Mind
Closing date for applications is on: 5pm Tuesday 1 July 2025
Shortlisting is expected to be complete by 5pm Friday 4th July 2025
Shortlisted candidates will be invited to attend an information session, on Tuesday 8 July 2025, 4.30pm – 6pm. This session is optional. The session is to find out more about peer support, what the role entails and what Mind as an organisation has to offer.
Interviews are likely to be held on Monday 14 July 2025
About Peer Support
We describe peer support as when people with shared experiences connect to build safe, trusting and non-judgemental relationships through which they learn and grow together. Paid peer support workers in mental health settings have experience of mental health problems and accessing mental health services, and are employed, trained and supported to use their experiences to support others.
About This Role
Darlington Mind are really pleased to be recruiting a Peer Support Worker to a new role within our adult recovery-focused services in Darlington as part of the Tees Valley peer support service.
The role is part of Community Transformation work in the Tees Valley and will be part of an exciting new collaborative service in partnership with Teesside Mind (with similar roles) and with TEWV NHS Foundation Trust who will have peer workers in their Community Mental Health Teams.
Community Transformation is part of the NHS Long Term Plan and represents a shift in the way we deliver care. It considers the whole person, beyond their diagnosis, and what the whole system has to offer, including primary care, local authority, voluntary care sector, alongside families and friends. We are working together to ensure we collectively deliver trauma-informed, person-centred care to meet an individual’s wide-ranging needs.
Role Purpose
You will work with individuals who have accessed adult day services within Darlington Mind and you will be an integrated and valued member of the wider team.
Drawing on your own experience of mental health problems, you will ‘walk alongside’ others on their journey and will inspire hope and belief that recovery is possible.
You will listen non-judgementally to create safe spaces where people feel heard and approach the peer relationship with compassion and curiosity. You will recognise and value each person’s strengths, diversity and expertise in themselves. You will be aware of the impacts of trauma and committed to the importance of working in ways which are sensitive to the needs of trauma survivors.
Important parts of this role also include working within the team to help people’s voices be heard and to promote recovery values. You will be supported to challenge both individual and structural instances of stigma and discrimination related to mental health problems and other forms of exclusion.
At the start of the role, you will attend peer support training alongside other new team members from Mind and TEWV. This training is delivered by people with their own lived experience and experience working in peer roles.
Main Duties
· Provide 1-1 peer support to people accessing the service
· Hold and manage a caseload efficiently
· Set up and facilitate peer support groups
· Support service developments in the teams you work in
· Work as part of a wider mental health recovery-based system to support involvement and participation of people with lived experience
· Keep up to date records using online systems in line with policies and procedures
· Manage your own diary (using Microsoft Outlook)
Person Specification
All criteria are essential or otherwise stated
Knowledge and Qualifications
· Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support
· Knowledge of mental health problems and mental health services
· Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services
· Knowledge of CHIME model of care (desirable)
· Safeguarding and safety planning practices
· Knowledge of local services (desirable)
Experience
· Personal experience of mental health problems and using mental health services
· Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role
· Working in a community setting (desirable)
· Working as part of a team
Skills and Competencies
· Able to build trust and rapport both face to face and via telephone
· Excellent communication and active listening skills
· Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship
· Able to set SMART goals where appropriate, plan and agree next steps and keep focus and motivation
· Reflect on own practice and continuously develop own skills
· Reflect on own needs to maintain wellbeing at work
· Using IT, online and data management systems on an everyday basis
· Manage own time effectively
Other and Personal Qualities
· Be passionate and enthusiastic about empowering others to thrive and recover
· Be able to inspire, motivate and instil hope in others
· Caring, compassionate and person-centred approach
· Commitment to Mind’s values and objectives
· Able to travel to a range of locations within each borough by own or by public transport
To find out more about the role, please contact Marcus Hawthorn at Darlington Mind.
Promoting good mental health and wellbeing and offering high quality mental health support and recovery services in our communities

The client requests no contact from agencies or media sales.