Full-time jobs

Senior Global Safeguarding Specialist

Contract: Full-time, Permanent.

Location: London, UK or Stockholm, Sweden

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary and Benefits: for the UK, £48,867- £51,439 per annum with excellent benefits. Competitive salary package for the other location.

About WaterAid

Want to use your skills in safeguarding to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Senior Global Safeguarding Specialist to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Global Safeguarding Team sits within the Global People Team, and is a team made up of diverse safeguarding professionals based across a number of WaterAid locations. The Global Safeguarding Team are responsible for ensuring that throughout WaterAid’s work, wherever in the world that maybe, we uphold our ‘Do no harm’ principle and prioritise keeping people safe. The Global Safeguarding Team provide critical safeguarding advice and guidance to all 7 members and 27 countries of the WaterAid federation, to ensure we protect everyone we encounter through our work - including staff, partners, volunteers, contractors and the people in the communities we work - from experiencing any form of harm. This includes setting federation wide safeguarding policies and procedures, providing safeguarding training, case management, management of the Safeguarding Focal Point Network, and sector safeguarding engagement.

We are a remote global team, and the successful candidate must be willing to work independently, and to travel when required occasionally at short notice.

About the Role

This is an exciting opportunity to join the Global Safeguarding Team as our Senior Global Safeguarding Specialist reporting to the Global Safeguarding Director. This is a senior role in the team and will play a key part in managing and supervising safeguarding cases and investigations, as well as providing proactive support and guidance to Members and Country Programmes on a range of safeguarding topics. The role involves a considerable about of proactive prevention work such as designing and facilitating training and resources for a range of audiences (Boards, staff groups, volunteers, communities). The role involves organisation and facilitation of large-scale events and management of the Safeguarding Focal Point Network. This role supports the Global Safeguarding Director in implementing safeguarding policies and standards and works closely to deliver core safeguarding projects across the federation. The team is supported by a Global Safeguarding Co-Ordinator for whom this role line manages, a Global Safeguarding Adviser and a Community Safeguarding Engagement Adviser.

In this role you’ll also: 

• Lead and Co-lead safeguarding support country programme / member visits.
• Maintain and update core safeguarding policies and standards as and when required.
• Actively engage with external safeguarding networks to ensure WaterAid continues to contribute to improve sector safeguarding standards and engages in relevant sector initiatives.
• Monitor compliance with global safeguarding standards in relation to core performance indicators.
• Lead on planning and developing, training resources such as webinars, videos, and guidance documents for multiple audiences.
• Be available on call throughout the year and during events as designated to ensure safeguarding advice and support can be accessed across the Global Safeguarding Team 24/7
• Cover for the Global Safeguarding Director in their absence.

Requirements

To be successful, you’ll need: 

• Proven track record of working in a safeguarding environment with significant case management experience of at least 5 years.
• Significant experience in conducting safeguarding investigations and risk-based interviewing.
• Experience of report writing skills, including risk assessments and risk management report writing.
• Technical knowledge and understanding of safeguarding and protection principles and standards.
• Understanding and knowledge of applying a trauma survivor centred approach
• Experience of working with vulnerable groups such as young people and vulnerable communities.
• Knowledge of UK and globally relevant safeguarding legislation and guidance.
• Experience of working in challenging, face paced, and complex environments.
• Experience of safeguarding policy design and implementation.
• To be able to confidentiality communicate in English both written and spoken.
• Commitment to WaterAid’s values of respect, accountability, courage, collaboration, integrity and innovation and a working style that reflects these.
• You must be available to travel internationally for an event between 04- 11 October 2025.

Although not essential, we also prefer you to have:

• Spoken and written French, Spanish, or Portuguese.
• Gender and inclusion experience within the international sector
• Qualified sexual exploitation and abuse investigator for example ITQS level 3.
• Appreciation or experience of some of the country contexts in which WaterAid works

View full job description here

Closing Date: Applications will close 12:00 PM UK Time on Monday, 30th June 2025.  Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found.

We encourage all potential applicants to apply as soon as possible. If you would like to speak to a member of the team about the role, please reach out to Nicci Morgan directly by emailing 

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing. Further benefits information is available from the country of application.

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Job description

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

We are looking for a Deliveries and Stock Collection Driver to work on our vans delivering and collecting furniture, and support the Logistics team to maximise sales. Successful applicants will be part of an awesome Logistics team led by the Logistics Co-ordinator and will have key responsibilities within that team.

The successful candidate will be comfortable and experienced both in a customer service/retail environment and driving a 3.5t Luton van. So, you will be working in a team with volunteers and our residents, so a positive, “can do” we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Some of the things that we are looking for in our Deliveries & Stock Collection Driver:

• Full Driving Licence
• GCSE in Maths and English or equivalent
• Experience working as part of a team IT skills, including Microsoft Word, basic Excel, internet, websites, and email
• Experience in delivery planning
• Recycling or second-hand retail experience
• Customer service and stock and cash experience
• Effective verbal communication and listening skills
• Ability to stay calm and cope under extreme pressure
• Ability to delegate
• Effective administration, organisation and time management
• Ability to maintain professional boundaries 

So, if you hold optimism for change, advocate for social justice and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

​Location:  Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you a creative, practical thinker who thrives on making services better for the people who use them? At Hearing Dogs for Deaf People, we’re looking for a Service Designer to help us shape, improve, and optimise services that make a difference.

This is your chance to join a mission-led team focused on delivering user-centred, inclusive, and insight-driven service experiences for people with hearing loss.

What you’ll be doing:

• Design and improve services using a person-centred approach and real-world user insights
• Work with the Insight & Impact team to understand user needs, and map full user journeys
• Create visual documentation (e.g., personas, journey maps, blueprints) to clearly explain how services work and where improvements can be made
• Support and facilitate prototyping, testing, and piloting of new and existing services
• Use feedback and data to drive continuous improvement
• Collaborate across teams to ensure services are accessible, inclusive, and aligned to real needs
• Help deliver smooth rollouts by supporting staff and volunteers through training and change

About you

You are a curious, collaborative, and solutions-focused designer with a passion for inclusive, user-centred services. You thrive in fast-paced environments where you can bring people together to solve problems and improve the user experience.

Skills and experience:

• Strong foundations in user-centred service design, with a practical understanding of co-design and accessibility
• Skilled at using insight and iteration to inform continuous service improvement and enhance user experience
• Confident in facilitation and co-creation, bringing together staff, volunteers, and people with lived experience to shape solutions
• Experienced in stakeholder engagement and collaboration, working across teams to align services with organisational goals
• Effective problem-solver and visual communicator, able to translate complex service challenges into clear, user-focused designs
• Proven service design experience, including user research, journey mapping, experience design, and applying user-centred design principles

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

The National Youth Agency is looking for a new Campaigns and Media Manager to join our Policy, Insights & External Affairs team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
Responsibilities of the role comprise:
 
Campaign planning

• Lead the delivery of an ambitious and creative media and campaign strategy to bring about an improved recognition of the value and impact of youth work.
• Lead on other campaign strategy and planning, utilising a range of campaign tactics integrating media, digital media and other campaign tactics, working closely with other members of the Comms team and across Directorates.
• Oversee campaign activity for the annual Youth Work Week, to ensure the campaign engages key opinion formers and provides an opportunity for those within the sector to celebrate the impactful work they do.
• Analyse campaign effectiveness, including setting and tracking metrics across digital and traditional media.
• Ensure campaign plans are fully scoped and uploaded to the online project management system.
• Leading on strategic approaches to celebrity supporters / ambassadors and ongoing relationship management.

 
Press Office function

• Lead proactive media monitoring, enabling timely responses to significant developments and tracking positions on issues relating to NYA’s work.
• Develop key messages and positioning statements on issues in the youth sector and NYA’s activities, role and stance and promote consistency of messaging across NYA’s channels.
• Managing and responding to reactive media enquiries, providing statement and reactive ‘lines to take’, with the support of the Head of Communications
• Producing engaging content for various channels and audiences including press releases, blogs, opinion pieces and media briefings to elevate NYA’s profile and demonstrate our expertise and thought leadership.
• Managing the media monitoring and media database, nurturing relationships with target journalists, as well as online news outlets and thought leaders on key strategic issues.
• Confidently working with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
• Provide line management and development support to two Communication Officers.

 
About You
 
Essential competencies of the Campaigns and Media Manager:

• A self-starter brimming with creative ideas and proven experience of designing and executing high-impact campaigns that bring about a measurable change in knowledge, behaviour and / or policy.
• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences, and confident in growing new relationships and leading meetings.
• An ability to grasp complex information and distil key messages for different audiences and crucially, which tactics and channels to use to engage them
• Have proven experience and a strong understanding of the UK media landscape, with demonstrable experience of having nurtured relationships with national and sector journalists to garner high-quality coverage.
• An understanding of how to use research and intelligence gained from listening exercises and other stakeholder insights to inform campaign messaging and metrics.
• Be skilled in developing media strategics and developing case studies and using data to create compelling new hooks
• Be proficient in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
• Be proficient in drafting statements and media responses at speed and in line with key messages.
• Have outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
• Have an understanding of how to use social media platforms to engage audiences effectively, understanding their role in broader campaign strategies.
• Be experienced in line management and fostering the NYA culture of personal growth
• Excellent project management skills - able to keep track of all the moving parts to keep tasks on track and mitigate risks. Experience of using project management platform (or similar) would be an advantage.
• An understanding of data protection and safeguarding young people.
• A passion for using effective communications to promote youth work and celebrate the achievements of young people and youth workers.
• Highly competent in all Microsoft suite and ideally have experience of Google Drive and Sharepoint.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th July 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-222155

Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you passionate about creating inclusive, user-centred services that make a lasting difference? Do you want to lead meaningful change for people with hearing loss?

Hearing Dogs for Deaf People is seeking a forward-thinking and experienced Head of Service Design to shape the future of our services. Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing.

What you’ll be doing:

• Shape the vision and strategy for service design at Hearing Dogs for Deaf People
• Lead the development and implementation of inclusive, user-centred design methodologies, grounded in real needs and impact insights
• Collaborate with the Head of Service Engagement to ensure co-creation with people with lived experience is central to our approach
• Oversee content and experience design, ensuring consistency, clarity, and accessibility across all channels
• Partner with Marketing & Communications and IT to support digital transformation, ensuring inclusive and accessible services
• Guide iterative testing, piloting, and improvement of all services, embedding feedback and insight at every stage
• Work closely with the Head of Impact to embed robust evaluation into the design process, ensuring services are scalable and evidence-based
• Champion cross-team collaboration, embedding service design thinking across the organisation
• Build buy-in and advocate for the value of service design with senior leaders and stakeholders

About you

You’re an experienced service designer and collaborative leader with a deep commitment to inclusion, impact, and innovation. You thrive on translating complex user journeys into meaningful service experiences – and you know how to bring others on the journey with you.

Skills and experience:

• Expert in user-centred and inclusive design, with a strong background in service design, co-creation, and accessibility
• Strategic thinker with a holistic understanding of service systems, able to move seamlessly between high-level planning and hands-on delivery
• Collaborative and impact-driven, skilled at working cross-functionally and translating user insight into tangible improvements

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

Closing Date: 29 June 2025

Ref 7090

Save the Children UK has an exciting opportunity for a collaborative and engaging individual to join us as our Fundraising Manager, where you will help drive growth in our key income streams while providing exceptional stewardship to our valued supporters. 

In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. 

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role 

As Fundraising Manager, you will play a pivotal role in driving income growth across key streams, including regional corporate partnerships and individual fundraisers. You will have the opportunity to build and nurture successful relationships with supporters, offering the highest levels of stewardship while managing multiple priorities. 

Additionally, you will contribute to income reporting, budgeting, and forecasting, ensuring that pipelines of prospects and partners are accurately maintained and strategically developed. 

In this Role You Will: 

• Drive growth in our key income streams of regional corporate partnerships and supporter led fundraising individuals. 

• Manage multiple priorities simultaneously while providing the highest level of stewardship to all supporters. 

• Contribute to departmental income reporting, budgeting, and forecasting. 

• Ensure the pipeline of prospects and partners is kept up to date across all income streams. 

• Develop and implement safeguarding procedures relevant to the role, ensuring children, community members, staff, and volunteers are protected from harm. 

About You 

To be successful, it is important that you have: 

• Experience in a corporate and community fundraising environment.

• Proven ability to manage multiple priorities simultaneously while maintaining the highest level of supporter stewardship. 

• Strong experience of building successful internal and external relationships. 

• Solid organisational skills to ensure fundraising activities are planned, implemented, and completed to the highest standards. 

• Creativity to generate innovative ways to support partners and fundraisers, fostering long-term supporter relationships. 

• Experience of financial budgeting and reporting. 

• Excellent written and verbal communication skills. 

• Commitment to Save the Children's vision, mission, and values. 

What We Offer You 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day.

To learn more about the position, please review the Job Description in the attached Documents. 

Advert closing date Sunday 29 June.

Interviews are expected to take place week commencing 7th July.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Client Services Manager
Breaking Barriers
Greater Manchester/Hybrid with minimum of 2 days per week in Manchester office
Permanent
Salary £36,000 - £40,000 based on experience (pro rata if part time)
Full time, open to 4.5 days (0.9) or compressed hours, with flexible working arrangements and occasional weekend of evening work (TOIL provided)
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, Cycle to Work scheme, Wellbeing Day, Employee Assistance Programme

Do you have experience managing teams delivering frontline employment or support services, with knowledge of services and stakeholders in Manchester? If you're looking for a new role with a values-led organisation which is mission-led, welcoming, entrepreneurial and collaborative, we'd love to hear from you.

Charity People are delighted to be working with Breaking Barriers, a charity which helps refugees to find meaningful employment, to recruit a Client Services Manager.

Breaking Barriers is a specialist refugee employment charity. Refugees flee their homes in fear, with more hardship on their arrival in the UK: a new country, language and stigma. With a different work culture to navigate, refugees are four times more likely to be unemployed and are often left to face these barriers alone. Breaking Barriers' vision is for every refugee to access meaningful employment and build a new life. They do this through one-to-one advice and guidance, education, and training, and innovative partnerships.

This year, Breaking Barriers marks its 10th anniversary and in the past decade they've grown from an ambitious start-up to a high-impact charity supporting over a thousand individuals annually. Through their work, refugees and people from a refugee background are becoming financially stable and finding purpose in their work.

The Client Services Manager will lead a team of Advisers and client-facing staff to deliver high-quality employment support services to refugees in Manchester.

Key responsibilities

• Team Leadership & Development: Manage and support a team of Advisers and client-facing staff through supervision, coaching, recruitment, and fostering a collaborative, high-performing culture.
• Service Delivery Oversight: Ensure high-quality, client-focused employment support services, oversee the full client journey, maintain operational systems, and drive continuous service improvement.
• Project & Programme Management: Lead, plan, develop, coordinate and review key projects, adapt delivery models to meet funder and client needs, and monitor progress to ensure successful outcomes.
• Stakeholder & Partnership Engagement: Build and maintain strong relationships with external partners, represent the organisation in networks, and collaborate with employers to create opportunities for clients.
• Monitoring, Reporting & Safeguarding: Ensure accurate reporting and data use for service improvement, embed evaluation and client feedback processes, and uphold safeguarding standards across the team.

About You

The successful candidate will be an experienced manager of frontline employment or support services, with strong people management skills across supervision, training, and performance. You will bring expertise in employment support, careers guidance, or refugee integration, and have successfully led service delivery across multiple locations.

You will have a solid background in project or programme management (planning, developing, coordinating and reviewing), adapting services to meet funder and client needs, and using data to monitor KPIs and produce insightful reports. You will be confident building partnerships with external stakeholders and using data to drive service improvements.

You will understand safeguarding in client-facing services and can support staff in identifying and escalating concerns. You also bring insight into the challenges faced by displaced communities, ideally through Lived Experience of seeking sanctuary in the UK.

Experience working with local authorities, DWP/Jobcentre Plus, or training providers; familiarity with CRM systems; and a track record of contributing to service innovation are desirable criteria.

How to apply

To apply for this role or for an informal confidential, share your CV via the link below. Jen D'Souza will be in touch with the full pack and details on how to apply. The application process is CV and Supporting Statement.

The deadline is 12 noon on Tuesday 24 June with interviews scheduled for w/c 30 June. First stage interviews will be held online with second stage likely in person in Manchester (TBC) on Tuesday 8 July.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you a visionary leader with a passion for using insight to create meaningful impact? Are you ready to shape the future of services for people with hearing loss?

Hearing Dogs for Deaf People is seeking a dynamic and strategic Head of Impact to lead on insight, evaluation, and innovation within our Service Design and Development team. You will play a vital role in ensuring that the voices of deaf people and those with hearing loss are heard, embedded, and acted upon throughout our services – helping us to deliver on our mission of connection, confidence, and companionship.

What you’ll be doing:

• Develop and lead our Insight, Impact and Evaluation strategy, showcasing the difference our services make
• Drive innovation and service improvement by identifying trends, conducting research, and proposing evidence-based change
• Lead user research initiatives, gathering and translating insights into action in collaboration with people with hearing loss, volunteers, and partners
• Create powerful data stories through visualisations, narratives, and case studies for a range of audiences
• Work closely with Service Design colleagues to shape business cases and proposals that align with strategic goals
• Partner with Fundraising to build evidence-based cases for support, demonstrating real-world impact
• Build and maintain robust data systems with IT, enabling effective insight capture and reporting
• Equip service delivery leaders with tools to continuously gather, evaluate, and embed insight into practice

About you

You are a curious, collaborative, and impact-driven individual with a track record of leading insight and innovation work in a similar setting. You bring a balance of strategic thinking and hands-on delivery, and you’re excited by the opportunity to make a difference.

Skills and experience:

• Proven expertise in impact measurement, user research, and data storytelling – translating insight into meaningful change
• Experienced in leading and embedding impact evaluation frameworks across organisations, transforming how success is defined, measured, and acted upon
• Strong leadership and stakeholder engagement skills – able to influence, collaborate, and drive cross-functional improvement
• Confident in managing innovation and change – identifying trends, embedding evidence-led decision-making, and coaching others to do the same

 Why join us?

At Hearing Dogs for Deaf People, your work has direct impact on the lives of those we support. You’ll join a warm, mission-led organisation where innovation is encouraged, and your voice matters. In this role, you’ll shape how we listen, learn, and grow.

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

We are Retina UK, a national inherited sightloss charity and are currently recruiting for a personable, motivated Community Fundraising Coordinator to join our friendly, hardworking Fundraising team.  This role will be based in our Buckingham office and will see the successful candidate steward and support our community and supporters, build long term relationships and provide first class customer service. 

In addition, you will maximise the Charity's 50th Anniversary campaign, attend front facing events, generate income, support with administrative tasks, conduct regular research, develop fundraising materials and so much more! 

Lead Fitness Instructor
Harrogate, North Yorkshire

12-month Fixed Term Contract (Maternity Cover)

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Lead Fitness Instructor, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

The Active Together Programme is designed to prepare people with cancer for, and recover from, treatment quickly and to assist them to maintain healthy lifestyles after their cancer diagnosis. Further, the research evidence shows that exercise, part of the Active Together Service, can improve survival and quality of life of cancer patients.

The charity will be delivering the Active Together programme through our new Yorkshire Cancer Research Centre at Hornbeam Park, Harrogate. The service is open to patients in Yorkshire. 

Reporting to the Head of Active Together, as Lead Fitness Instructor, you will be responsible for establishing and delivering the physical activity component of the Active Together programme; training and managing a team of  Fitness Instructors who deliver the Active Together service; supporting and advising on a range of fitness activities / services to develop and deliver a rehabilitation service for adults with a cancer diagnosis; working collaboratively to deliver a multidisciplinary, inclusive and responsive service, ensuring customer service excellence and responding to service user diversity.

Specifically, you will:

Service delivery and operations

• Lead a team to deliver the Active Together service in the charity’s first bespoke cancer centre in Harrogate.
•  Manage and train the Fitness Instructors delivering the Active Together, Harrogate service.
• Implement evidenced based updates to the Active Together Service as provided by the AWRC to ensure the Active Together Programme is implemented correctly ensuring treatment fidelity and to ensure evaluation data is collected.
• Ensure the Active Together service provides advice, guidance and support to adult service users affected by cancer, adhering to service standards; providing high quality care and support.
• Ensure the services can cater to service users who may have difficulties relating to the complex emotional, psychological and physical aspects of their cancer diagnosis.
• Prepare for and confidently conduct initial appointments / assessments with new members and support the Fitness Instructors to independently deliver initial appointments/assessments.
• Create, evaluate and reassess individualised and group exercise plans to formulate a specialised programme of care for service users.
• Deliver group, and individual, exercise sessions as part of the Active Together Service.
• Provide in-depth guidance and support for a diverse range of queries; maintain confidentiality and treat sensitive issues with appropriate tact and diplomacy.
• Support or lead, where appropriate, specific projects/schemes/areas of work and evaluate the impact and effectiveness.

Communications

•  Assist with communications and the promotion of activities/services following an established set of protocols and principles, in collaboration with other areas delivering the Active Together programme as required.
• Support the development of online and public-facing resources and proactively ensure information is kept up to date and accurate e.g. social media channels, designated websites.

Key working relationships

•  Lead the team of Fitness Instructors by supporting them to develop their skills and knowledge.
• Allocate work and deploy resources to ensure they effectively manage their caseload of Active Together members ensuring staff work within relevant framework and to agreed service standards.

About You

To be considered for this role, you will need:

• To have a CIMPSA endorsed Level 4 qualification in Cancer and Exercise Rehabilitation.
• To have evidence of continued professional development relevant to the role purpose and level.
• To have experience of operating as a Lead Fitness Instructor.
• To have experience of confidently and professionally delivering safe and effective exercise classes and individual exercise programmes to people living with cancer.
• To have experience of carrying out risk assessments, exercise assessments and contributing to ongoing evaluation of services. prescribing personalised exercise programmes.
• To have in-depth knowledge of the benefits of exercise rehabilitation for people living with long term conditions including people living with cancer.
• To have outstanding customer service manner and customer service skills.
• To have excellent communication and interpersonal skills for delivering a service and working directly with Active Together members. 
• To be proficient at using Microsoft Office programs including Outlook, Word, PowerPoint and Excel with the ability to input and interpret data, to ensure reliable analysis and informed decision making.
•  To have the ability and willingness to regularly travel across the Yorkshire region.
• To have flexibility to deliver weekend and evening classes as required.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 27 June 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

Leeds Cancer Centre diagnoses and treats cancer for the people of Leeds and the Yorkshire region. The centre is one of the largest in the UK and provides some of the most up-to-date treatment, care, and support for people with cancer. The Cancer Centre Fundraiser is a pivotal role for patients, families and hospital staff who are interested in supporting the charity and the Cancer Centre.

Working Hours: 37.5 hours per week (Flexible working offered by agreement)

 

Salary: £27,000 - £33,000 per annum

 

Contract: Permanent

 

Closing Date: Friday 27th June 2025

 

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

 

Interviews to take place: w/c 30th June 2025

 

Location: Leeds Hospitals Charity offices with the option to work from home.

We’re a charity that puts people first – offering commitment to flexible working, a culture that cares, and real opportunities to grow and develop.

If you’ve got fundraising experience, excellent relationship management skills and want to be part of a dynamic, supportive team - this is your moment.

We’ve got the role. You’ve got the talent. Let’s make a difference together.

The Role

· Responsible for engaging with and developing positive relationships with hospital colleagues, patients and families.

· Develop innovative fundraising campaigns specifically aimed at raising awareness and funds for the Cancer Centre.

· Working with and supporting both new and existing supporters.

· Work collaboratively with colleagues to implement hospital engagement and communication plans.

· Attend a range of fundraising events/activities,  some of which will be outside normal working hours.

· Ensure all activity within the team complies with the charity’s values, the Fundraising Code of Practice and other relevant regulation and guidance.

· Maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data.

The successful candidate will:

• Demonstrates a strong track record in fundraising, with a clear drive to deliver impactful results.
• Possesses a solid understanding of fundraising principles, methods and best practices.

· Be confident working independently and as part of a team.

· Possess exceptional communication skills with the ability to quickly build and maintain rapport with a wide range of stakeholders.

· Have the ability to provide exceptional stewardship to supporters.

Full Job Description can be found on our website. 

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

Prospectus is pleased to be partnering with our client to appoint their new Trusts, Foundations Manager. Championing new ideas in contemporary art since 1970, the gallery has presented pioneering exhibitions for half a century from a wide range of emerging practitioners to the most internationally recognised artists of our time.  

This is a full-time, permanent role paying a salary of £34,000 - £37,500 per annum and the postholder will be working in a hybrid model from their offices in London.

The Trusts, and Foundations Manager will be responsible for preparing applications to trusts, foundations, statutory funders and cultural institutes in line with agreed priorities and strategy. Reporting to the Head of Trusts, Foundations & Government, you will deliver in collaboration the trust fundraising strategy and identify and research opportunities to build active pipelines of new trust prospects for the organisation's projects.    

The selected candidate will have a demonstrable track record of securing grants from trusts, foundations and other grant-making bodies and will have extensive experience of developing grant funding bids, evaluation reports and project budgets. You will ideally have familiarity with Arts Council England priorities and funding processes and will have proven experience of donor management and stewardship too.    

If you have any disability and would like assistance with completing an application then please contact Ariha Semontee at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.            

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations. 

This role will be responsible for ensuring an effective online presence and supporting wider organisation goals.

The Digital Marketing and Communications Officer reports to and supports the Head of Communications and Marketing in managing the organisation's digital presence, including the website and email marketing. They will also assist in creating targeted communications and collateral to support the fundraising team's efforts and manage essential, basic in-house design needs. 

Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.

We will be holding interviews on the 9th July 2025. Please let us know in your cover letter if you are unavailable on this day as we might be able to offer an alternative.