Learning management jobs

The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.

You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.

You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.

The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.

Main duties

• Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce

• Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom

• Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment

• Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives

• Manage the build and development of programme application sites with input from programme leads

• Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements

• Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion

• Manage the two-way sharing of application and engagement data with universities and delivery partners

• Support the communication of data and insights in Salesforce through the creation of dashboards and reports

• Prepare data for annual HEAT submissions

• Support the Senior Impact and Evaluation Manager with data and analysis when required

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who the following:

Skills:

• High degree of initiative and the ability to take responsibility and prioritise own workload

• Strong problem solving and analytical abilities

• Organised, independent and able to work to deadlines

• Ability to think strategically

• Excellent attention to detail

• Demonstrates a willingness to learn

• Excellent verbal and written communication

Experience

• Experience as a Salesforce administrator, particularly in the non-profit sector

• Understanding of UK GDPR principles and compliance

• Proficiency in Microsoft Excel and the Office suite

• Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs

Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:

•  Knowledge and experience of the higher education, education, and/or non-profit sectors

• Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker

• Holding a Salesforce Administrator Certificate

• Project management training

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;

• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £42,025-£45,000 per annum

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check will be required

Interviews

Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Head of Fundraising and Communications

Location: London, United Kingdom (Some hybrid working available)

About the Charity

Based in Notting Hill and operating satellite clubs, the Harrow Club works across Kensington, Chelsea, Hammersmith and Fulham, helping young people to recognise their full potential.

With a focus on educational exclusion, street work and safe spaces and pathways to opportunity, we are pioneering new ways of engaging young people and addressing the challenges and opportunities of modern London. 

We are seeking an experienced Head of Fundraising and Communication to join our passionate team and help drive our mission forward.

Purpose of the Role

Lead the charity’s fundraising and communications strategy to grow sustainable income, build strong relationships, and raise the organisation’s profile. This role will drive innovation, strengthen donor engagement, and ensure our story connects with supporters and funders.

Key Responsibilities

Fundraising Strategy & Innovation

Develop and implement comprehensive fundraising strategies to meet and exceed income targets.

Identify, research, and cultivate relationships with prospective donors, trusts, foundations, and corporate partners.

Lead on preparing and submitting compelling funding applications and proposals.

Stay up to date with fundraising trends, legislation, and best practice, ensuring all activities are compliant and ethical.

Relationship Management

Manage and grow a portfolio of major donors, ensuring excellent stewardship and donor retention.

Build strong networks and partnerships across sectors to support organisational growth.

Campaigns & Events

Plan and deliver successful fundraising events and campaigns that engage supporters and attract new audiences.

Communications

Lead our communications efforts to raise the charity’s profile and engage supporters.

Strengthen the organisation’s communications capability, ensuring messaging is clear, compelling, and aligned with our mission.

Monitoring & Reporting
Monitor fundraising performance and report regularly to the Board, senior management team, and trustees.
Provide insight on progress, challenges, and opportunities for improvement.
Line-manage the fundraising team of two members, ensuring effective collaboration and performance.

Person Specification

We, are looking for someone who:

Has substantial experience in a fundraising role, ideally within the charity sector.

Demonstrates success in securing income from high-net-worth individuals, trusts, foundations, and major donors.

Has strong networking, relationship-building, and communication skills.

Possesses excellent written skills for bids, proposals, and reports.

Can work independently and as part of a team in a fast-paced environment.

Has strong organisational and project management skills with attention to detail.

Has proven line management experience and is a strong team player, supporting colleagues, conducting performance reviews, and fostering a positive team culture.

Shares a passion for our mission and values.

Terms and Benefits

Full-time, permanent position

Salary: Competitive, commensurate with experience

Hybrid working policy – details to be discussed dependent on the candidate

Holiday allowance – 25 days

How to Apply

Please apply by sending your CV and covering letter by 18 January 2026. In your covering letter, please outline how your skills, experience, and achievements meet the selection criteria listed in the job description.

We encourage early applications, as we reserve the right to close the vacancy before the stated deadline if we identify a suitable candidate.

Shortlisting will take place immediately after the closing date:

First-round interviews: Week commencing 26 January 2026

Second-round interviews (if shortlisted): Week commencing 5 February 2026

For further details about the charity please visit our website. If you would like an informal discussion about the position, please select YES in the questionnaire in the application.

We are committed to being an equal opportunities employer and welcome applications from all sections of the community, regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We particularly encourage applications from underrepresented groups.

If you require any reasonable adjustments during the recruitment process, please let us know when applying.

Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.

This is a new role working within Battersea’s Philanthropy & Trusts team to seek and secure new income as part of a £4-6million pound capital fundraising appeal over the next 3 years.

One of the key pillars of Battersea’s current strategy is to ensure that we continue to provide expert care for all the dogs and cats that come through our gates. One of the ways in which we do this is by investing in our facilities to ensure that they continue to meet the changing needs of the animals we care for. Our new capital fundraising appeal will help to achieve that aim.

The key purpose of this Philanthropy Manager (New Business) is to meet both financial and strategic KPIs, by cultivating a pipeline of new major donor prospects to secure significant donations for this capital campaign.

Please note: this is a 3 year Fixed-Term contract opportunity

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026
Interview date(s): Interviews will be taking place on a rolling basis. Early applications are encouraged as the role will closed once filled.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.

The Society of Analytical Psychology is seeking a skilled and motivated Facilities Manager to oversee the efficient functioning of its premises, offices systems and procedures.

About the Role

The Facilities Manager will be responsible for overseeing the efficient functioning of office systems and procedures, premises management, supplies procurement and catering, as well as supporting the CEO in ensuring that the Society complies with relevant legislation and best practice

The Society of Analytical Psychology – the SAP – is a psychoanalytical organisation of Jungian analysts and psychotherapists which provides education and training courses in this field, as well as organising professional conferences, workshops, seminars and public events to develop and share professional knowledge.

This is an excellent opportunity for someone who enjoys organising complex processes, enjoys a variety of practical, organisational, and people-focused tasks and enjoys collaborating with a wide range of stakeholders.

Senior Trainer and Consultant – Beyond Bendrigg Programme

Salary: £29,612 – £31,913 FTE (dependent on experience and qualifications)
Contract: Full-time, 2-year fixed term (with potential extension subject to funding). 0.8 FTE considered for the right candidate.
Location: Hybrid – at least one day per week at Bendrigg (Kendal, Cumbria) plus extensive UK travel
Closing Date: 9am, Wednesday 28th January 2026
Interview Date: Thursday 5th February 2026
Start Date: 1st April 2026 (or by agreement)

About Bendrigg

For over 45 years, Bendrigg has been breaking down barriers so that disabled and disadvantaged people can experience the life-changing benefits of outdoor adventure. Through our Beyond Bendrigg programme, we work with the outdoor, leisure and tourism sectors to make adventure accessible for all. We provide training, consultancy, and access audits to help organisations build confidence, adapt activities, and create truly inclusive experiences.

The Role

We’re looking for a passionate Senior Trainer and Consultant to join our team and help shape the future of accessibility in the outdoors. This is a unique opportunity to make a tangible difference by delivering high-quality disability awareness and inclusion training, conducting access audits, and providing consultancy that transforms visitor experiences. You’ll work closely with our Training, Research and Consultancy Manager, delivering practical, engaging training sessions and producing clear, actionable recommendations for clients across the UK. This role offers autonomy, variety, and the chance to influence positive change in outdoor and visitor settings.

What You’ll Do

• Deliver interactive, experiential training to organisations in the outdoor, leisure and tourism sectors.
• Facilitate workshops, webinars, and on-site sessions that build confidence and practical skills.
• Conduct access and inclusion audits, identifying barriers and producing tailored recommendations.
• Develop and update training materials, ensuring content reflects best practice and lived experience.
• Represent Bendrigg at events and build strong relationships with clients and partners.

About You

We’re looking for someone who is:

• An experienced trainer with excellent facilitation and presentation skills.
• Passionate about inclusion and committed to Bendrigg’s belief that adventure should be accessible for all.
• Organised, proactive, and able to manage a busy schedule with autonomy, including travel across the UK.
• A great communicator who can engage diverse audiences and write clear, practical reports.

Essential experience includes:

• Delivering high-quality, interactive training.
• Managing training preparation and follow-up to a high standard.

Desirable:

• Experience in access audits (training provided if needed).
• Knowledge of disability, inclusive language, and relevant legislation.
• Familiarity with outdoor learning, tourism, or accessibility consultancy.

We know that the perfect candidate doesn’t always meet every requirement listed, and that’s okay. If you’re excited about this role and believe you have the potential to deliver and further develop the Beyond Bendrigg programme, we encourage you to apply. We’re committed to supporting your growth, helping you develop new skills, and ensuring you have what you need to succeed.

Closing date: 9am, Wednesday 28th January 2026
Interview date: Thursday 5th February 2026

This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK’s leading rights NGOs. In this role, you’ll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. Ideally, you’ll also be a key Big Brother Watch spokesperson in the media.

You’ll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, facial recognition, AI and mass surveillance. 

You’ll plan, execute and evaluate campaigns across all areas of our work.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public’s rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff and five volunteers.

Job description

Campaigns

• Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims

• Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals

• Identify advocacy and press opportunities to further campaign aims

• Strategise/oversee development of campaign materials & engaging supporter actions 

• Promote Big Brother Watch’s campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels

• Uphold Big Brother Watch’s reputational excellence in public fora 

• Work with Director to periodically set campaign priorities in our organisational strategy

• Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions

• Build strong relationships with parliamentarians and advisors across all parties

• Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government

• Work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner

• Reflect, evaluate and implement learning from Big Brother Watch’s campaigns

Events

• Organise Big Brother Watch’s party conference fringe events annually

• Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables

Management

• Oversee the organisation’s execution of campaigns, ensuring appropriate delegation

• Ensure the highest level of quality of all campaigns output

• Line management responsibilities for the advocacy team (currently two Legal and Policy Officers)

• Manage staff performance and development, and ensure wellbeing

• Help foster a positive, supportive and high-performance work environment 

Job Advert
JOB TITLE: Strategic Projects Coordinator
SALARY: £30,900 - £34,352
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: Full time, 37 hours per week
CONTRACT TYPE: Fixed term, until 31st December 2026
 

 
This brand-new role is all about turning ideas into action. As our Strategic Projects Coordinator, you’ll be the driving force behind the successful delivery of high-impact projects and campaigns led by our elected Sabbatical Officers. You’ll work closely with the Officer team to plan, manage, and evaluate projects that shape the student experience – from defining objectives and establishing clear timelines to coordinating resources and mitigating risks. You can expect to navigate complex and politically sensitive environments, balancing the different priorities of our Officer team. 
 

 Your work will include developing clear project roadmaps, implementing effective communication strategies to engage the student community, and supporting our Officers to engage with national campaigns that impact student wellbeing. You’ll also play a key role in advising Officers on policy changes, gathering data and insights to inform evidence-based initiatives, and reporting back on progress to senior leadership and trustees.
 

 
Beyond project delivery, you’ll provide training and coaching to help Officers develop strong leadership and project management skills, and you’ll coordinate flagship events such as handovers, inductions, and residentials. This is a fast-paced, varied role where your ability to research, organise and innovate will make a tangible difference to thousands of students.
 

 
Who are we?
 

LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. 
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
 

 
Who are we looking for?
 

We’re looking for a confident and adaptable project professional who thrives in a fast-paced environment. You’ll be highly organised, with the ability to juggle multiple priorities while keeping a clear focus on outcomes. Collaboration is key as you’ll need to build strong relationships with students, staff, and external partners in order to deliver projects successfully.
 

You’ll bring a proven track record in managing projects from start to finish. Your communication skills will set you apart – whether you’re drafting reports, presenting updates, or facilitating training, we are looking for someone who will do so with clarity and impact. You’ll also be comfortable interpreting data and feedback to inform decisions and improve processes.
 

We’d love to see experience in delivering training or coaching, as you’ll play a vital role in developing the leadership and project management skills of our Sabbatical Officers. Knowledge of the Higher Education sector and issues affecting students is essential, and a recognised project management qualification would be a bonus.
 

Why apply?
 

As our Strategic Projects Coordinator, you will have a chance to make a real impact on student life at one of the world’s leading universities. You’ll work in a collaborative, values-driven environment, supporting passionate student leaders and shaping initiatives that matter. We offer:
 

-        25 days of holiday per year (pro rata)
 

-        Additional closure periods at Christmas and Easter
 

-        Free LSE Students’ Union gym membership 
 

-        Opportunities for professional development and growth.
 

-        Access to TOTUM (NUS) card, which provides a wide range of discounts
 

-        Flexibility for work-life balance
 

 

How to apply
 

 
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
 

Want to apply?
 

To apply for this role, please complete an online application.
 

Job Application Timeline
Closing date: Monday 26th January 2026 at 10am
Intended interview dates: 5th / 6th February 2026

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

AmplifyChange has an exciting new job opportunity for a Grants Manager to join our dynamic team of dedicated sexual and reproductive health and rights specialists. The Grants Manager will be responsible for accompanying grantee partner organisations through the grant making process; from assessing funding applications to providing performance and risk oversight for a portfolio of SRHR advocacy grants. In addition, the Grants Manager provides technical expertise for grantees on organisational strengthening and advocacy and campaigning. Key to the role is the sharing of knowledge across the portfolio and monitoring of grantee partners. Job holders will work closely with the team of Grants Officers to ensure grants move efficiently through the grant management cycle, alongside the broader AmplifyChange team. The Grants Manager reports to the Head of Grant making. Fluency in French is essential for this role due to AmplifyChange operating as a bilingual fund. In addition to this, we are looking for experience in Francophone Africa and/or the Middle East. We are also looking to complement existing team skills with knowledge and experience working on SRHR Advocacy themes in particular youth programming/ activism or any of our crosscutting things eg climate justice, mental health and pleasure based sexual health.

MAIN RESPONSIBILITIES

1. Manage a portfolio of international grants, ensuring compliance with internal procedures

2. Provide high quality technical SRHR support and coaching to groups to support them throughout the grant including  preparing for contracting and regular performance reviews

3. Collaborate with the team to support the development and management of new grant calls

4. Screen and review grant applications and budgets against pre-defined criteria to recommend whether a grant application should, or should not, be reviewed by the independent Technical Review Panel

5. Maintain oversight of financial and contractual compliance of a portfolio of grants

6. Work closely with the Grants Compliance Team and Grant Operations Team to ensure smooth processes

7. Identify and contribute to lessons learning and knowledge sharing among grantees and support external communications of AmplifyChange supported grants

8. Provide ongoing technical expertise to political and situational analysis of SRHR in the relevant countries

9. Represent AmplifyChange as necessary to support outreach and learning with civil society, donors and potential donors

10. Provide inputs to organisational strategic development and review of progress

11. Engage with the field of philanthropy and grants management to stay informed of best practices

For PERSON SPECIFICATION please see Job Description. 

WORKING ARRANGEMENTS

This is a UK based, full time (37.5 hours/week) permanent position, reporting to the Head of Grant Making. AmplifyChange is based in Bath, and we operate on a hybrid working model which would include coming to the office at least once a week. Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK. Requests for flexible working arrangements will be considered. International and national travel will be required.

SALARY AND PACKAGE

Basic salary range:             £: 41,000 – 44,000 per year

Holiday:                               25 days per annum on full time basis

Pension:                              8% employer contribution

Life insurance:                   Life insurance scheme

Benefits:                             Employee Assistance Program, Health cash plan

AmplifyChange is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of vulnerable children and adults. All our employees are expected to share this commitment and  abide by our Code of Ethics at all times.

Equal People Mencap support vulnerable adults and children, including those with learning disabilities, autism and complex needs to live independently and participate fully in the community. We work across west and central London.

We are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker, supporting a passionate and friendly team of staff. Working alongside another Senior Support Worker you will support the Floating Support Manager to deliver an effective support service which enables everyone to achieve their aspirations.

We enable people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals.

Working closely with the Project Manager, you will ensure that the quality standards and requirements of CQC are met and that the service meets and exceeds the expectations set out in the service specification. This will include working alongside the team to undertake referral assessments, plan transitions and work with individuals and their circle of support to co-produce and implement support plans.

At least 1 years’ experience in providing care and support is essential for this role.

We can offer you:

• A competitive salary

• Generous sleep-in allowances 

• Opportunities for overtime

• Company sick pay

• Paid carers leave

We are a passionate and inclusive organisation. We embrace diversity and encourage applicants from all backgrounds and cultures.

Job Summary:

This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.

Role Specific Responsibilities:

· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.

· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.

· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.

· Give advice and assistance with housing problems including information on housing options.

· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.

· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required.  Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.

· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.

· Work in a performance target-led environment and have a commitment to attaining those targets.

· Prepare timely and accurate reports.

· Identify and implement good administrative practices and procedures.

· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.

· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.

· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.

· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.

· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.

· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.

· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.

· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.

· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.

· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.

· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.

· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.

· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.

· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.

· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.

· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.

· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.

· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.

· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.

· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.

· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.

· To input and extract information from Stay’s IT systems, including client information.

· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.

· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.

· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.

· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.

· Engaging with clients and the local community to co-produce a programme of activities and sessions.

· Encourage and motivate clients to engage and participate in activities and sessions.

· Other duties commensurate with the post as may be determined from time to time.

Staff Expectations – how we do things

Administration Duties

· Maintain accurate records, both paper and electronic.

· Assist in the production of management information related to key performance indicators.

Financial Management

· Work within departmental budgets and aim to achieve value for money in all areas.

· Ensure compliance with all financial policies and procedures.

Relationships and Partnerships

· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.

· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.

Client Involvement

· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.

· To make a difference to clients through support which everyday impacts on their lives for the better.

Quality Assurance

· Report on performance monthly to line manager within deadline.

· Assist in addressing any improvements required from internal or external audits.

· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.

· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.

· To continuously review own working practices in line with client feedback and current best practice.

· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.

Culture, Values and Behaviour

· To articulate and personally demonstrate Stay’s values both internally and externally.

· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.

· To contribute to the building of a staff culture where every person feels empowered and valued.

· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.

· To commit to learning and being the best through continual learning and development.

· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.

· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.

· To use good judgment and initiative to find solutions.

Health and Safety

· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.

· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.  You must co-operate with Stay and co-workers to help everyone meet their legal requirements.

The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.

The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

Planning and Coordination

• Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person).
• Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing.
• Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery.
• Liaise with venues, suppliers and partners to negotiate costs (ensuring value for money), confirm bookings and arrange logistics.

 Promotion and Communications

• Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats.
• Use social media, website updates, e-newsletters and community networks to publicise events.
• Maintain event booking systems (e.g. Eventbrite, online forms), manage attendee lists and respond promptly to enquiries.

Event Delivery

• Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments).

• Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles.

• Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment.
• Monitor timing, technical requirements (e.g. microphones, presentations, online platforms if appropriate) and respond to any issues that arise calmly and adapt plans where needed.

Community Engagement and Stakeholder Support

• Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders.
• Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary.
• Support delivery of awareness campaigns, public consultations and community engagement activity.

Volunteer Coordination

• Support the recruitment, induction, supervision and recognition of event volunteers.
• Provide clear instructions and create a positive, supportive environment for volunteers.

Monitoring, Evaluation and Reporting

• Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter)
• Produce reports and summaries to evidence impact, support funder reporting and inform future planning.

Finance and Administration

• Work within agreed event budgets, tracking expenditure and income, and seeking value for money.
• Process invoices, petty cash and expenses in line with Hear Us, financial procedures.
• Maintain an organised system for event documentation (e.g. booking forms, contracts, attendance, risk assessments, evaluations).

Safeguarding, EDI and Health & Safety

• Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies.
• Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities.
• Report safeguarding concerns promptly following internal procedures.

Other Duties

• Attend staff meetings, supervision, training and development opportunities.
• Contribute to a positive, collaborative and learning culture.
• Carry out any other reasonable duties within the scope and spirit of the role as requested by your line manager.

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.

The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required

Location: Hybrid / The Grange, Wycombe Road, Saunderton, Buckinghamshire, HP27 9NS

Hours: Full-time, 35 hours per week

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

The Website & UX Manager will own our website performance and user experience. You will oversee the ongoing performance, optimisation, and governance of our website — ensuring it’s engaging, accessible and aligned with our strategic goals, communicates our mission and drives people to take action. This role bridges user needs, organisational goals, and technical delivery, working closely with internal teams and external suppliers to continuously improve digital experiences.

Full details about the role can be found in the Job Description.

About you

Essential:

• Strong understanding of UX principles, usability, responsive design, and accessibility best practice 
• Experience improving website performance and effectiveness, using insight to increase impact 
• Confident using web analytics, SEO, conversion optimisation, and user research to inform decision-making and drive continuous improvement 
• Experience working with CMS platforms (e.g. WordPress or similar) 
• Strong project management and organisational skills, with the ability to manage multiple priorities and external dependencies 
• Experience briefing and managing external developers or agencies 
• Excellent communication and stakeholder management skills, with the ability to work collaboratively across teams 
• Strong attention to detail, with a clear commitment to inclusivity and user-centred design 

Desirable:

• Experience in the charity or non-profit sector
• Understanding of data privacy, GDPR, and digital safeguarding
• Knowledge of HTML/CSS and/or design software 
• Familiarity with CRM systems and online donation journeys

For further information and to apply, please visit our website via the apply button.

Closing date: 16th January 2026

We are seeking an experienced, community-minded Office Manager / Mentor to join us three days per week. This role is ideal for someone who combines strong organisational and systems-building skills with a genuine passion for helping young people grow.

You’ll ensure our office runs efficiently by maintaining and improving admin systems, supporting project delivery and strengthening our communication with partners, parents and governance structures. Alongside these operational duties, you’ll also play a supportive mentoring role guiding young people joining Voyage for placements and work experience, modelling professionalism and helping them develop workplace confidence whilst imparting your knowledge.

This essential role will oversee the coordination, governance, and planning of the Thames Catchment Community Eels Project (TCCEP) Development Phase. The Programme Manager will supervise the programme's daily operations, manage partner input into key workstreams (capital design, education, citizen science, inclusion), and ensure that timelines, budgets, and deliverables meet The Heritage Fund expectations. The role involves direct responsibility for preparing the Delivery Phase funding application and ensuring that the Development Phase creates a strong legacy platform for long term impact. This includes coordinating evaluation planning, risk registers, governance frameworks, and a sustainable funding strategy. The role requires strong leadership, strategic thinking, and the ability to facilitate collaboration among multiple partners across diverse catchments and disciplines.

TCCEP is a collaborative, catchment-scale initiative that supports the recovery of the critically endangered European eel by removing migration barriers, restoring river habitats, and reconnecting communities with their local water environments. The project builds on the successful pilot project of the same name.

You will be working closely with project partners including Rivers Trusts, a Wildlife Trust, Zoological Society of London and others.

The role is fixed term for one year, though we would look to extend the role, subject to alternative funding being available to cover the period between the end of the Development Phase and commencement of the Delivery Phase (3-5 months).Standard working week is 37.5 hours, with flexible working arrangements considered. The role will require working from home but will entail travel to meetings across the Thames Basin, and working outdoors in varying conditions.

The Programme Manager will be responsible for: Oversight of programme development, partner coordination, timeline management, and funding bid preparation

 FTE: 1.0 • Contract Type: Fixed term (12 months) • Start Date: February - March 2026 (subject to The National Lottery Heritage Fund Permission to Start) • Salary Range: £40,000 - £45,000, depending on experience • Location: Home-based with regular travel to London and Thames Basin partner locations • Hours of Work: 37.5 hours per week, with occasional evening or weekend commitments • Annual Leave: 25 days per year plus public holidays • Probation Period: 3 months, during which annual leave is by agreement only • Pension: TRT operates a contributory pension scheme; details available on request.

Thames Rivers Trust (TRT) is a catchment-based environmental charity focused on enhancing river health and resilience throughout the Thames Basin. As a convening organisation, TRT collaborates with local delivery partners, statutory agencies, and funders to implement nature based solutions, support environmental data infrastructure, and improve community access to blue spaces. TRT coordinates the Thames Catchment Community Eels Project (TCCEP), building on a tradition of multi-partner catchment initiatives to achieve significant environmental and social benefits. The Thames Catchment Community Eels Project (TCCEP) is a £3 million flagship programme delivered by Thames Rivers Trust in partnership with seven NGOs and catchment groups. The Development Phase, supported by The National Lottery Heritage Fund, runs from January 2026 to April 2027 and lays the groundwork for a three-year Delivery Phase (2028–2030) across six sub-catchments. This builds on the successful Phase 1 pilot funded through The Green Recovery Challenge Fund (2020–2022).

Project Summary: The Thames Catchment Community Eels Project (TCCEP) is a collaborative, catchment-scale initiative that supports the recovery of the critically endangered European eel by removing migration barriers, restoring river habitats, and reconnecting communities with their local water environments. The project builds on the success of a pilot phase funded through the Green Recovery Challenge Fund (2020–2022), which trained over 200 volunteers, surveyed more than 450 barriers, and helped catalyse collaborative action across the Thames Basin. During this Development Phase (2026), partners will work together to finalise the programme design for a three-year Delivery Phase (2027–2030). This includes site-level feasibility studies, co-designed community engagement, capital project planning, evaluation framework development, and a final funding application for the Delivery Phase. Alongside habitat restoration, the programme also emphasises education, equity, climate resilience, and long-term legacy, using the iconic eel as a flagship species to inspire action and foster connection. 

Key Responsibilities • Programme Management and Delivery • Lead day-to-day coordination of all Development Phase activities across partner organisations. You will be supported by a team including a Learning & Engagement Officer, Finance & Admin Officer and four external consultants (activity, conservation, interpretation, evaluation), alongside the TRT CEO and key staff from the delivery partners • Manage and update the programme timeline, risk register, and delivery plan • Oversee preparation and submission of the Delivery Phase application to The National Lottery Heritage Fund • Track milestones and ensure high-quality deliverables across capital planning, education, evaluation, and engagement workstreams • Stakeholder Engagement and Coordination • Convene and chair monthly partner meetings and quarterly Programme Board meetings • Act as the central contact for The Heritage Fund, Environment Agency, and strategic stakeholders • Facilitate input from delivery partners, ensuring alignment with shared priorities and timelines • Communications and Reporting • Support production of communication materials including briefings, reports, and evaluation summaries • Collate and submit regular updates to The Heritage Fund • Ensure clear and effective internal communications among partners • Legacy and Strategy • Lead development of the project legacy strategy and post-2030 sustainability plans Coordinate funding strategy work with TRT’s Fundraising Officer • Embed climate resilience, equity, and inclusion principles across project planning Person Specification Essential • Proven track record of managing complex, multi-partner programmes • Strong organisational, planning, and project management skills • Excellent written and verbal communication skills • Experience with funder reporting and application development (preferably The Heritage Fund or equivalent) • Ability to manage timelines, budgets, and risk registers with minimal supervision • Strategic thinker with a collaborative working style Desirable • Knowledge of river restoration, catchment management, or eel ecology • Experience with The National Lottery Heritage Fund or similar funders is desirable • Familiarity with Thames catchment geography and delivery networks • Experience using collaborative tools and evaluation frameworks in multi-stakeholder programmes • Understanding of equity and inclusion in environmental programme design Additional Requirements • Full UK driving licence and access to a vehicle for site visits and meetings • Ability to work occasional evenings or weekends • Willingness to travel throughout the Thames Basin and London region.

Application Process To apply, please send a CV (no more than 2 pages)  and a one-page covering letter detailing your interest and suitability for the role.

Deadline: 11.59pm Friday 16th January 2026 Interviews: 27th – 30th January 2026.