Mental Health Support Worker x2

Look Ahead Care Support and Housing
Hackney (On-site)
Up to £30784 per annum + Free DBS
Full-time
Job description

We're looking for two kind, compassionate and resilient Support Workers to join our Mental Health Social Care Service in Hackney. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

  • Annual leave increasing up to 30 days with length of service
  • Free DBS
  • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
  • Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.

What you'll do:

  • Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
  • Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
  • Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
  • Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Flexible

What you'll bring:

Essential:

  • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Posted on: 17 April 2026
Closing date: 15 May 2026 at 11:51
Job ref: REQ006817
Tags: Social / Support Work