Management Jobs

Purpose of the job/About the role

Join Dementia UK as a Compliance and Quality Assurance Manager helping to champion effective compliance including finance, fundraising and clinical governance requirements. You will provide advice to colleagues on compliance matters and will ensure that we are run in a way that optimises efficiency and effectiveness.

As part of the Governance, Compliance and Risk team, you will drive the Charity’s Compliance and Quality Assurance agenda ensuring our services remain in line with our purpose, and ultimately supporting our commitment to beneficiaries, staff, and other stakeholders.

Working closely with Senior Management Team (SMT) colleagues, including the Head of Clinical Effectiveness you will attend relevant meetings, to ensure compliance and improvement at service level, supporting the implementation of quality improvement plans. You will undertake compliance checks and second line of defence audits, as part of the Charity’s Enterprise Risk Management framework. As well as conduct compliance audits on policies, processes, and procedures, overseeing the Dementia UK Complaints log, and collaborate with colleagues across the Charity to ensure effective complaint resolution.

The ideal candidate will be results-driven, analytical, and adept at problem-solving, with a passion for compliance, regulations, and quality assurance. You should have an understanding of risk management and prior experience in compliance, with a strong grasp of relevant charity requirements and regulations, including clinical, fundraising, and financial standards. A good understanding of health and social care systems, with experience in an NHS or healthcare setting, is also essential.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

This is an exciting time to join the Medical Research Foundation, as we prepare to launch our new five-year strategy. We are looking for an enthusiastic Research Manager who can manage research funding competitions to ensure that only the very best research and very best researchers receive our support.

The Foundation’s mission is to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. We know that many health conditions are overlooked and underfunded, that new health threats will continue to arise, and that there will always be a need for high-quality, high impact medical research.

Reporting to our Senior Research Manager, you will help us deliver our Research Strategy by planning, co-ordinating and delivering bespoke funding competitions in areas of high need, such as the Impact of Climate Change on Health, or Mental Health. You will also be responsible for managing awarded grants. Your main responsibilities will be to:

• Plan, co-ordinate and deliver bespoke funding competitions.
• Convene grant funding committees and prepare review guidance.
• Oversee peer review and safeguard standards: manage conflicts of interest, minute the meetings, coordinate actions and draft feedback to applicants.
• Keep abreast of developments in best practice of research management and grant funding, and introduce improvements to processes.
• Horizon scan and carry out scoping exercises in research areas of interest to the Foundation.
• Assist in development and preparation of papers, reports, briefings and documents.
• Oversee the development and delivery of scientific workshops of invited experts to develop research funding priority areas and/or support funding calls.
• Line manage one Grants Officer and have responsibility for their day-to-day work.

Who you are

You may be a Research or Grants Manager, or an experienced Research or Grants Officer looking for the next step in their career.  Or, you may have a biomedical research background, with other experience of funding competitions. You will be educated in life sciences to degree level or equivalent experience, and you may have a Masters or a PhD in a relevant discipline.

We would like to hear from you if you can:

• demonstrate experience of funding competitions, peer review or grant management in a biomedical sciences research/funding environment
• communicate clearly in writing and verbally with colleagues, scientists and other stakeholders 
• demonstrate good research and analytical skills
• work in an organised and methodical manner with excellent attention to detail
• demonstrate strong planning, organising and time-management skills with the flexibility to respond to team priorities and unexpected changes
• find solutions to problems by reviewing best practice elsewhere
• demonstrate high level of IT skills, specifically excellent M/S Word, and good M/S Excel.
• work confidently in a team and be self-motivated to work alone
• provide excellent customer service

We will offer you

We will offer a salary of £45,000 to £47,000 depending on experience for a full-time 36-hour week (happy to consider part-time, min 0.8 FTE) and double-matched pension contributions up to 10% max employer contribution.  We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health.  We value spending time working in-person to develop strong connections with each other and with our mission, therefore we work from our London office for part of the week with the option to work remotely for the remainder.

About First Step Trust (FST)

FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.

Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.

In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.

In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.

Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).

In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.

The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.

In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally. 

In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways).  These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.

In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.

FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.

We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.

About the role

The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.

Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation. 

Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture. 

Who are we looking for?

We are looking for someone with sound experience in a range of management roles including direct line management and senior management.  FST is poised to grow and as we develop our capacity it is likely things will change and develop organically.  As such the General Manager will need to be flexible in their approach to overseeing this part of our growth. 

Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment.  This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy 

We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base. 

You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.

You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.

Main duties and responsibilities:

• Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
• Under the direction of the CEO, implement FST strategies, plans and processes.
• Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
• Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
• Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
• Developing and maintaining good relations with local community organisations, funders and referring agencies.
• Managing and monitoring outcomes to ensure funding contract requirements are being met.
• Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
• Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
• Perform other tasks as reasonably required according to the needs of the project and FST. 

Candidates will have:

• Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
• Experience of implementing strategies, policies and procedures.
• Awareness of the demands of operating within a trading environment where commercial standards are applied.
• Excellent administrative skills.
• Understanding of and commitment to diversity, equality and inclusion
• Demonstrable organisational skills
• Excellent communication skills.
• Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
• Commitment to equal opportunities principles and practice.
• Understanding and commitment to the values, principles and approach of FST.

The Crisis Alternative Service Manager role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):

• Safe Space Community
• Safe Space ED
• Hounslow Helpline
• Nova Roots (Forensic Community Hub)

One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The Role

The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.

Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.

The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.

They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.

Key Responsibilities

For full list of responsibilites, see attached job description

• To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
• To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
• To ensure safe working and risk management
• To ensure feedback is provided on risk mitigation through serious incident reports.
• To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
• To complete audits and high quality reports for senior internal and external stakeholders
• To interpret performance and impact data for crisis services and be responsible for reporting against service targets
• To provide effective line management supervision to Team Managers and Support Workers
• To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
• To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
• To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
• To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
• To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
• To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.

Person Specification

For full person specification, see attached job description

• A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
• Experience of managing and mitigating risks
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of suicide prevention
• Understanding of trauma informed care
• Understanding of mental health and safety planning
• An understanding of CQC requirements for mental health
• Managing services for vulnerable people in a service delivery organisation.
• Excellent people and project management skills and significant experience of supporting and managing staff.
• Experience of working in the voluntary sector and/or statutory services
• Experience of motivating, developing and training staff
• Experience of creating and implementing safety and risk policies and procedures.
• Successful track record in planning and project management.
• Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
• Knowledge and understanding of the relevant statutory authorities including NHS and social care.
• Excellent communication skills and able to communicate effectively to a variety of audiences.
• Commitment to service user involvement and able to work with service user groups to develop this. 
• Strong organisational skills and able to take control of own workload and meet deadlines.
• Ability to work independently with minimum support.
• Confident in challenging poor performance assertively, constructively and successfully.
• High professional standards and the ability to communicate these clearly to others.
• IT literate to aid communication and analysis of data.

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Disclosure and Barring Service Check

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equal Opportunities

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

This position will help us take the next big step up in how we engage with and serve our customers. Stewardship offers a broad range of services to the Christian community – Accounts Examination, Payroll Bureau, Charity Formation, Consultancy Helpline, Lending, a giving platform and Philanthropy Services. We are looking to extend our use of Salesforce to integrate the customer information from these different services.

This role will work with the Head of Enterprise Applications and a project manager to implement the staged roll-out of Salesforce components. Although the roll-out will be done in bite-sized chunks, those small components will sum up to a major shift in the organisation’s capabilities. You will also be optimising business processes, making Stewardship staff’s jobs simpler and more efficient. Once the system is up and running, you will manage its ongoing evolution. The net result of all of this is that Stewardship will be a more efficient and effective organisation, better able to deliver the excellent customer service we are known for.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

This is an exciting time to join the Medical Research Foundation, as we prepare to launch our new five-year strategy. We are looking for an enthusiastic Research Operations Manager to ensure our systems and processes allow the very best research and very best researchers receive our support.

The Foundation’s mission is to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. We know that many health conditions are overlooked and underfunded, that new health threats will continue to arise, and that there will always be a need for high-quality, high impact medical research.

You will help us deliver our Research Strategy by developing the smooth and efficient operation of our grant making processes, ensuring our research funding competitions and management of our grants portfolio are delivered to the highest standard and that our grant making processes are best practice.

 Your main responsibilities will be to:

• Develop our grants management systems and processes, identifying best practice and implementing changes where necessary
• Become the expert on our grants management software system and use of grants management analysis tools, providing updates on grants management data
• Change funding processes to ensure greater environmental sustainability of the research we fund
• Ensure our grant terms and conditions and policies are fit for purpose
• Engage with the wider research funding sector to identify best practices in areas of importance to us, such as peer review, research integrity, research culture and equity, diversity and inclusion
• Be the key point of contact with our Finance and Governance teams, and improve business processes between the teams
• Keep abreast of developments in best practice of research management and grant funding, and introduce improvements to processes.
• Monitor our use of data to ensure compliancy with all policies
• Work with Research Managers and Grants Officers to design bespoke funding competitions and standardise processes across all funding competitions
• Manage some standing Research Committees; for example, Research Organisation Due Diligence
• Assist in development and preparation of proposals, papers, reports, briefings and documents
• Engage with external stakeholders as a representative for the Foundation when necessary
• Manage and be involved in relevant project work
• Matrix management of a Grants Officer.

Who you are

You may be a Research or Grants Manager, or an experienced research or grants officer looking for the next step in your career.

We would like to hear from you if you can:

• demonstrate solid experience of working in a funding environment (e.g. charity, university, public sector)
• demonstrate experience of funding competitions, peer review of grant management
• communicate clearly in writing and verbally with colleagues external networks and co-funders 
• demonstrate good analytical skills
• work in an organised and methodical manner with excellent attention to detail
• demonstrate strong planning, organising and time-management skills with the flexibility to respond to team priorities and unexpected changes
• find solutions to problems by reviewing best practice elsewhere
• negotiate with a wider range of teams
• demonstrate high level of IT skills, specifically excellent M/S Word, and good M/S Excel.
• work confidently in a team and be self-motivated to work alone
• You may also be educated to degree level or equivalent experience. You may have a project or process management qualification, and experience in grants management software systems.

We will offer you

We will offer a salary of £45,000 to £47,000 depending on experience for a full-time 36-hour week (happy to consider part-time, min 0.8 FTE) and double-matched pension contributions up to 10% max employer contribution.  We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health.  We value spending time working in-person to develop strong connections with each other and with our mission, therefore we work from our London office for part of the week with the option to work remotely for the remainder.

Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices. 

The Physiological Society 

The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.

The position 

In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.

The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.

Who are we looking for? 

The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.

What can we offer you?

We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.

We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.

Please do not apply  if you do not have the legal right to work in the UK.

To apply, please email a CV and covering letter to the HR Manager via the button below.

We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: Citadel Manager (London)

Hours: 35 per week (full time)

Location: Home working with regular travel across London including to the Vauxhall office.

Contract: Fixed term (until 31st January 2026)

Salary: £41,265 per annum

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.

About the role

We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

We are recruiting for a Service Delivery Manager to lead our delivery at HMP Ranby and across the region.

Hours: Full time — 35 hours per week (the option of part time hours is available)
Salary: £33,437
Location: Primarily working in prisons in in East Midlands, including HMP Ranby, with occasional office based work in London and some opportunity for home-working

The Service Delivery Manager role is ideal for someone who thrives when building relationships with young people, is highly organised, and has the passion and drive to achieve outcomes in challenging environments. This is an exciting on-the-ground position, working mainly within prisons in East Midlands, but as part of a team working in prisons nationally, as well as in the community in partnership with other organisations. You will be responsible for engaging young people in prison and in the community to participate in Spark Inside’s life coaching workshops and one-to-one coaching. You will also manage our team of freelance coaches and play a key role in project management and smooth running of our coaching programmes.

To succeed in the role, you will need to build and maintain relationships with people at all levels in the criminal justice system including prisoners, prison staff of various levels and commissioners. You will also work in partnership with Youth Offending Services, the National Probation Service in the community, and other organisations as Spark Inside’s partnership work evolves. You will enjoy working in challenging and changeable environments. 

To find out more about the responsibilities of the role and required experience, and how to apply, please visit our website and download the full job pack!

We look forward to hearing from you.

About the role 

Smart Works Reading is an ambitious, rapidly expanding charity, empowering women to regain their confidence and secure employment across the Thames Valley. We are seeking an experienced and driven Fundraising Manager to spearhead our fundraising efforts and cultivate sustainable revenue streams.  Join our small, passionate team to empower women back into employment.

We are seeking an experienced permanent Fundraising Manager for an experienced major donor fundraiser to make a significant difference and work in close partnership with both our Board of Trustees and the head office in London.  

The successful post holder will be forging relationships with local businesses, as well as researching and building a strong pipeline of grant funders and five and six-figure gifts from Trusts & Foundations, including core funding and restricted funding.

If you're passionate about transforming women's lives by helping them regain their confidence and self-worth, whilst playing your part in bettering our community, we want to hear from you. 

What you'll be doing

• Build excellent relationships with corporate and community partners, generating awareness and income for the centre, from a range of revenue streams, including grants, events and corporate fundraising
• Maintain an up-to-date database with relevant income tracking and pipeline data to facilitate regular KPI and financial reporting to the Board
• Develop and manage a portfolio of high-net-worth individuals, cultivating relationships to secure substantial philanthropic gifts
• Project lead our flagship Cycle for Smart Works challenge, recruiting teams to achieve £50K+ revenue
• Research and identify prospective grantfunders, writing and submitting high-quality applications and proposals
• Delivering excellent grant management and stewardship updates
• Represent Smart Works Reading at high-profile events and meetings, engaging with influential individuals and key stakeholders

What you'll have 

• Experience in securing five and six-figure income from a variety of philanthropic sources, including corporate partnerships
• Entrepreneurial mindset towards our fundraising strategy
• Proven success in identifying, cultivating, and inspiring donors to support the cause
• Excellent interpersonal and networking skills, with the ability to build strong relationships with a diverse range of stakeholders
• Outstanding written and verbal communication abilities, tailored to various audiences and platforms
• Experience working with grant applications and/or funding proposals and utilising a range of tools to identify new funding opportunities
• Excellent written communication skills and strong attention to detail
• Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact
• Passion for empowering women and improving lives in the local community

What we offer

• Flexible/Hybrid working role, office based 2 days a week
• Circa £40,000 FTE depending on experience
• 25 days annual leave plus bank holidays
• Pension
• Positive, supportive working environment with opportunities for practical training and progression
• VIP access at Smart Works sales, events, and pop-up shops

How to apply

Please submit a CV by 30th June. 

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.

We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.

We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.

This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.

We are looking for an enthusiastic and experienced Project Manager with drive, intellectual curiosity, and excellent communication skills to join our small but dynamic Programme Management Office (PMO). The Project Manager will co-ordinate delivery of a small portfolio of projects within the Agile framework and will need to overcome challenges, escalate issues and risks and drive momentum. The role holder will need to be prepared to ‘roll up their sleeves’ and get stuck in!

The role holder will also support the Head of PMO and Operations Optimisation with PMO management, including timely, high-quality reporting (internally and to trustees) and tracking key performance indicators.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

DUTIES AND RESPONSIBILITIES

Planning and Coordination 

• Act as the first point of contact for Tour Managers, Agents and Artists, fielding initial production queries and questions about the venue, schedule etc. 

• Support the Director, Music Programmer and Technical team in developing and maintaining excellent working relationships and clear communication channels with artists, partners, promoters, producers and other ICA departments.

• Be responsible for coordinating and communicating all pre-production and delivery requirements with in-house departments including Finance, Operations and Visitor Services, Technical, Marketing and Communications. Including, but not limited to, FOH staffing requirements, Technician requirements, Security and Cleaners. 

• Work with the Technical Manager on technical and staging requirements of each event to ensure that rider specifics can be achieved within agreed budgetary parameters. Meet regularly with Technical Manager to ensure good channels of comms with tech team. 

• Undertake planning and administration for own promotions, including booking hotels and travel in liaison with the artists and providing necessary transport as per contractual agreement. 

• Complete Certificates of Sponsorship or Letters of Invitation for all non-EEA artists (as required) and supply info to artists who wish to apply for FEU tax exemptions/reductions as necessary. 

• Order riders and booking event catering within agreed budgets, as required. 

• In the instance the event is live streamed, ensure that we secure the relevant rights for broadcast.

• Liaise with programmers, promoters and internal departments to make the necessary arrangements for performance by high profile artists. 

• Create Function Sheets, used to brief other internal teams, for every event. 

• Coordinate and communicate event timings with the ICA Bar team, including requests for late closes and early opening. 

Contracts and Budgets 

• Issue approved and signed off contracts from the Music Programmer based on deal memos agreed and provided by the Music Programmer and ensure that these are confirmed, communicated, and understood by relevant parties before events are put on sale. 

• Work closely with the Music Programmer to track budgets (which will be initially set by the Music Programmer) and report final figures after each event. 

• Annual reporting of ticket income to PRS 

• Reconcile budgets, manage post-concert settlements and ensure invoices are paid following all live events, feeding final budget figures back to the Music Programmer. 

Ticket On-Sale Process

• Monitor box office sales during pre-production and provide final settlements to the Music Programmer and external promoters as required. 

• Provide information and communicate arrangements for the sale of merchandise, programmes and any other ancillary commercial activity in conjunction with the Bookshop Manager. 

Event Delivery 

• Attend and manage on-the-day event delivery for approximately 2 shows a week (a rough estimate, although may increase or decrease at different times of the year). 

• Work with the Executive Producer to produce monthly rotas for Event Supervisors to cover attendance of live events. 

• When allocated and agreed with the Music Programmer, to attend and oversee rehearsals, soundchecks and performances in the ICA Theatre, acting as the first point of contact on behalf of the ICA.

• Any other appropriate duties as required by the Director and Head of Artistic Programmes. This may include occasional event management of dance and live performance projects.

PERSON REQUIREMENTS

Essential:

● Has demonstrable professional experience of coordinating live arts events to the highest standards

● Is able to work well and communicate with a wide range of people, including internal and external stakeholders

● Has an interest in and professional knowledge of working in contemporary music and performance

● Has a positive approach to work and is able to work flexibly and proactively

● Collaborative approach to team working, including the ability to forge strong relationships with colleagues across the organization

● Has experience of managing event budgets

● Is well organised, with outstanding administration and project management skills and precise attention to detail

● Can manage their own time and can demonstrate they are able to work to and meet deadlines

● Has good persuasion skills, including enabling others to meet deadlines

● Has demonstrable experience of remaining calm under pressure

● Is solutions-focussed, with a can-do attitude to resolving issues as they arise

● Has a broad knowledge and understanding of the arts sector

● Commitment to advancing equal opportunities and diversity

Desirable skills and experience:

● Experience of working in event management across the performing art forms.

● Knowledge of Artifax systems or other venue management and ticketing systems.

At Parentkind, we believe that the well-being of children is deeply intertwined with the active involvement and support of their parents. Our mission is to empower parents not only to be partners in their children's education but also to foster happy, healthy relationships that enable children to thrive in all aspects of their lives. As the leading voice for parents in the UK, Parentkind plays a crucial role in shaping educational policies and supporting families through comprehensive, impactful initiatives.

Why You Should Join Parentkind

Impactful Mission:

Joining Parentkind means contributing to a mission that directly enhances the lives of children and families. Our recent National Parent Survey highlighted significant issues such as the financial struggles parents face in affording school costs and the mental health challenges children encounter. As a fundraiser, your work will enable us to provide essential resources and support to parents, ensuring children have the opportunity to succeed both academically and personally​.

Champion for Policy Change:

Parentkind has been instrumental in influencing education policy, from advocating for transparency in sex education to challenging the current school inspection frameworks. Parentkind authors the National Parent Survey, the largest and most impactful survey of its kind in the UK, and is consistently asked to submit evidence to policy decisions, speak at conferences, participate in panel and roundtable events and to give evidence to Parliaments.

Holistic Support for Families:

We understand that supporting parents goes beyond education. Parentkind is committed to helping parents build strong, nurturing relationships with their children, addressing mental health issues, and creating a positive home environment. Your fundraising efforts will enable us to expand our programs and initiatives that support the holistic well-being of families​.

Collaborative and Inclusive Culture:

At Parentkind, you will be part of a dynamic and diverse team passionate about making a difference. Our collaborative culture values every team member's input and fosters a supportive environment where innovative ideas can flourish. You will have the opportunity to work alongside like-minded professionals dedicated to empowering parents and enhancing children's lives.

Professional Growth and Development:

We are committed to your professional growth, offering extensive training and development opportunities. As a fundraiser, you will have access to resources and mentorship to help you excel in your role and advance your career. Your success in fundraising will directly translate into more robust support systems for parents and children across the UK.

Flexibility and Work-Life Balance:

We recognise the importance of a healthy work-life balance. Parentkind offers flexible working arrangements to ensure you can maintain a balance between your professional responsibilities and personal life, allowing you to perform at your best.

Join us at Parentkind and be a catalyst for positive change. Your role as a fundraiser will be crucial in advancing our mission to support parents and create an environment where every child can thrive. Apply today and make a lasting impact on families and communities across the nation.

About You

Parentkind has been highly successful in fundraising, delivering 5/6/7/8 figure opportunities during this, its first year of fundraising.  We now require an ambitious and experienced Corporate Account Manager, with a passion for building on this to grow and deliver high value fundraising partnerships that will bring about transformational change. You have a passion for the work that Parentkind does and are able to inspire our partners to work with us to make a difference to the life outcomes of young people. You will bring excellent communication skills and a motivated, results-driven attitude. 

You’ll have

• A minimum of 3 years experience in an account management role
• Demonstrable experienceof growing and developing mutually beneficial partnerships
• A strong track record of meeting and exceeding financial targets
• Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels
• Excellent written communication skills with strong attention to detail and the ability to produce high quality presentations and reports
• Strong presentation and public speaking skills
• Strong influencing skills

You’ll get

• To join a fast-moving charity with an exciting future
• To help build a corporate partnerships fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.
• Benefits such as 4 x Death in service, two years of 75% income protection for long term illness, free private online/telephone GP appointments.

How to apply

A job description is attached to this listing.

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.

To arrange an informal discussion about the role please contact the Head of Corporate Partnerships, Georgie Stanton, at georgie dot stanton at parentkind dot org

The deadline for receipt of applications is 9am on Tuesday 1st July.We are keen to not lose amazing candidates through a lengthy process and so will interview on an ongoing basis and may appoint before the deadline.  Please apply or indicate your interest as soon as practical.

More about Parentkind

Parentkind is the national voice of parents and the largest federated charity of its kind.  As a 68-year-old charity, we have helped parent groups raise billions in support of their children's schools.  Parentkind's membership of 13,000 parent teacher associations deliver tens of thousands of events and opportunities at around half of all primary schools and a quarter of secondary schools each year.  

Parentkind delivers the National Parent Survey, The National PTA Awards, The PTAextra termly magazine, 'Be School Ready' (a publication that reaches 1 in 6 families with children starting school each year), and more.  If you have any questions, don't hesistate to reach out.

The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.