Marketing and audience development manager jobs

Digital & Marketing Communications Manager

The Queen’s Reading Room
6 Month Fixed-Term Contract with potential for extension
Hybrid working (Home-based but with regular London travel required and office-working possible)
Salary: £35,000 per annum.

Help us grow a global community of readers.

The Queen’s Reading Room is a charity dedicated to celebrating the transformative power of reading. Inspired by Her Majesty The Queen’s passion for literature, and founded by The Queen in 2023, we connect readers around the world with books, authors and ideas through curated content, grassroots partnerships, innovative neuroscientific research, collaborations and major live events — including The Queen’s Reading Room Festival.

We believe books enrich lives, strengthen communities and support wellbeing. As we continue to grow our international audience and deepen our grassroots impact, we are seeking an exceptional Digital & Marketing Communications Manager to help shape the next chapter of our story.

The Role

This is a hands-on role at the heart of the charity.

You will lead integrated digital, marketing and media activity to grow audiences, drive ticket sales, strengthen brand reputation and amplify our impact. You will play a central role in delivering the marketing and ticketing strategy for The Queen’s Reading Room Festival and other major events, ensuring we meet ambitious audience and revenue targets. You will help convert major media moments into sustained follower and email subscriber growth and be responsible for improving website journeys and sign-up performance, using analytics to drive action.

Alongside commercial growth, you will work closely with our Impact Manager, supporting them to craft compelling stories about the charity’s reach and outcomes — particularly across our growing grassroots partnerships — ensuring our communications clearly demonstrate meaningful and measurable social impact.

This role combines strategic thinking with operational delivery. It would suit a confident, creative communications professional who thrives in a fast-paced environment and is comfortable working with senior stakeholders and high-profile partners.

Key Responsibilities

Marketing & Audience Growth

• Lead marketing strategy for The Queen’s Reading Room Festival and other major events, with clear audience and revenue objectives.

• Develop and deliver integrated ticketing campaigns across digital, email, social, media and partner channels.

• Manage ticketing communications and optimise audience conversion journeys.

• Monitor ticket sales in real time and adjust tactics to meet targets.

• Oversee paid marketing activity, including digital advertising and out-of-home placements where appropriate.

• Develop audience segmentation strategies to grow and retain supporters.

• Produce post-campaign and post-event reports with clear insights and recommendations.

• Convert peak media moments into follower growth and email subscriber acquisition.

• Optimise journeys from reach to follow/sign-up (not only ticket purchase).

• Report on follower and subscriber conversion, and recommend actions.

Digital Content & Impact Storytelling

• Lead digital growth strategy across social media, website and email platforms.

• Work with colleagues to plan content calendars aligned to campaigns, publishing milestones and cultural moments.

• Support the Impact Manager to translate data, insights and grassroots partnership outcomes into compelling, accessible stories, case studies and narrative content that clearly articulates the charity’s reach and measurable outcomes.

• Support the Impact Manager by ensuring impact reporting is integrated across digital channels and campaign materials.

• Oversee high-quality multimedia content creation (copy, graphics, short-form video) which supports the narrative of the charity.

• Draft and approve newsletter content distributed to a large database.

• Build and optimise welcome and follow-up journeys for new subscribers.

• Translate insight into prioritised changes across content, journeys and CTAs

• Use analytics to optimise engagement, growth and conversion.

• Own website performance and continuous improvement (UX and sign-up journeys).

• Ensure tracking is in place and use insight to drive action.

Media Relations & Press Office

• Manage day-to-day press office activity, including handling reactive media enquiries.

• Secure proactive media coverage across print, broadcast and digital channels to support campaigns and events.

• Build and maintain strong journalist relationships.

• Draft press releases, Q&As and briefing materials.

• Monitor and evaluate coverage, correcting inaccuracies where necessary and escalating issues appropriately.

Campaigns, Brand & Partnerships

• Develop and deliver integrated communications campaigns with measurable results.

• Ensure consistency of tone of voice and brand across all platforms.

• Build strong working relationships with publishers, literary organisations, cultural institutions and corporate partners to amplify reach.

• Conduct appropriate due diligence on partnerships in collaboration with senior leadership.

About You

We are looking for a strategic and creative communications professional with strong commercial awareness and excellent storytelling skills.

You will bring:

• Significant experience in digital marketing and communications roles.

• Demonstrable experience leading marketing campaigns with ticket sales or revenue targets.

• Experience marketing events, festivals or large-scale cultural programmes.

• A strong track record of social media growth and digital audience development.

• Experience handling media relations and securing coverage.

• The ability to translate data and impact outcomes into compelling public-facing stories.

• Excellent written communication skills and strong editorial judgement.

• Confidence working with stakeholders and external partners.

• Strong analytical skills, with the ability to interpret marketing and performance data.
   

You will also be:

• Creative and commercially minded.

• Calm under pressure and solutions-focused.

• Highly organised with strong attention to detail.

• Discreet and professional when handling sensitive matters.

• Deeply aligned with our mission to promote reading and literacy.

Experience in the charity, publishing, cultural or arts sectors is desirable but not essential. A genuine passion for books and reading is.

Working Arrangements

• Hybrid working, home-based with regular travel to London and the option to work in an office based in London Victoria. Our ideal candidate is based in or around London and must have the right to work in the UK.

• Some evening and weekend work required for major events and festival delivery.

• Occasional UK travel.

Why Join Us?

This is a rare opportunity to play an important role within a high-profile literary charity with international reach and cultural influence.

You will help shape how we grow our audience, strengthen our reputation and tell the story of our expanding grassroots impact — ensuring more people experience the joy and power of reading.

Join our friendly organisation and help us grow awareness of our charity, promote sales and increase audience engagement. We’re looking to recruit a Marketing & Communications Officer (maternity cover) to create engaging, high-quality, visual, and written marketing materials.

What is The Guildford Institute?

We are an educational and community charity offering a varied programme of activities, room hire facilities, a vegetarian café , and a historic library and archive, all based in our Grade II listed premises in central Guildford.

What Can We Offer You?

Some of the key benefits of working with us include:

· A small, friendly, supportive team environment

· A varied job role with lots of opportunities for creativity and personal input

· Training & professional development opportunities

· Flexibility with how the 30 hours of the role are divided across the week  

· Engagement with a wide range of community members

· A generous annual leave allowance

· A central Guildford location

About the Role

The Marketing & Communications Officer will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.

The points below identify some of the post-holder’s core areas of responsibility:

· Contribute to the development and delivery of an integrated brand, marketing & campaigns strategy, ensuring consistent and innovative marketing across all channels

· Lead digital marketing activity, including social media management, website updates, SEO best practice, blog posts and paid advertising

· Support brochure production, including proofreading, layout input, and coordinating distribution

· Manage internal and external communications, including press liaison, advertising schedules, press releases, and internal displays

· Design a variety of marketing materials for external and internal use

· Maintain stakeholder engagement, supporting membership queries, managing donor communications, and updating mailing lists

· Build partnerships and support promotional outreach to raise awareness of the Institute's offer

What We Seek in You

· A passion for and commitment to the aims and the work of the Institute

· An enthusiasm to build on and promote the Institute’s programme of activities

· Previous marketing and communications experience

· Excellent written skills

· Strong organisational skills and ability to meet deadlines

· Excellent attention to detail

· Strong interpersonal and customer service skills

· A flexible, adaptable approach is essential

Full Person Specification details can be found within the Job Description.

The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.

Key Information & Application Method

This maternity cover role is expected to last approximately 13 months. The position is for 30 hours across the week, primarily from our building in central Guildford.

Salary: £22,500 plus benefits (pro rata salary for 30 hours) (£28,125 FTE)

MAIN PURPOSE OF THE ROLE

The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.

PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.

Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.

What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.

PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE

● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.

DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.

About Us 

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success. 

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills. 

The Opportunity 

Are you passionate and enthusiastic about advancing social mobility and ensuring all young people have access to the opportunities and inspiration they need to achieve their full potential? If so, this role is for you. 

We are seeking a Senior Business Development and Partnerships Manager to join us in a pivotal role in our Business Development Team. This is a new role for our charity that will make a significant contribution to delivery of our high quality services to children and young people, providing them with opportunities and inspiration to enable them to create a positive future for themselves and open doors to their success.

If you are self-motivated, enthusiastic and confident, with experience and a proven track record in successfully securing, managing and developing long term, five figure levels and above partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside our Director of Business Development and Partnerships, you will pro-actively manage business development activity, steward partnerships and raise funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations. 

Key responsibilities of the role include: 

1. Identifying and securing new business development opportunities in the corporate, trust and foundations sectors that align with our mission and objectives. 

2. Developing and maintaining a pipeline of prospects for new business opportunities, targeting five-figure level and above partnerships to deliver high-value, long-term partnerships and achieve financial targets and KPIs. 

3. Supporting creation and submission of funding applications to corporates, statutory bodies, trusts and foundations. 

4. Management and growth of Inspire's entry to mid-level corporate partnerships. 

5. Collaborate with colleagues to scale up existing, funded programmes and develop creative, dynamic and winning proposals. 

6. Supporting marketing and communications to promote Inspire and its programmes including development of marketing and social media materials. 

Benefits 

29 days annual leave plus 8 bank holidays 

3 volunteering days per year 

Family friendly policies 

Hybrid working arrangements. 

If you have the skills and desire to join our team, please see our job description for further details. 

Inspire is committed to safeguarding and promoting the welfare of children and young people.The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service. 

Application process 

If you wish to apply for this role please provide your CV, a covering letter to demonstrate your skills and experience, and your answers to the following questions. Please keep your answers to a maximum of 250 words each: 

1. Strategic Partnerships: 

Describe a partnership you identified and secured that had a significant impact on your organisation’s growth. What was your strategy for engaging the partner and what measurable outcomes were achieved? 

2. Pipeline Strategy & Prioritisation: 

Highlight your experience in building a high performing pipeline that drives measurable income, how do you identify, evaluate, and prioritise new opportunities, markets, or partners? Please explain your decision making process — including the frameworks, criteria, and tools you use to qualify leads, assess commercial potential, and determine where to focus your efforts. 

Use of AI 

We use anonymised recruitment methods for shortlisting and do not use AI when reviewing applications or making hiring decisions. We understand some people may use AI when creating their application, however we value authenticity. Please ensure your application is an accurate, honest reflection of your own experience and skills - we want to get to know you during our recruitment process. 

Closing date 

While this application process has a closing date, we will review applications as we receive them and invite shortlisted applicants to interview on a rolling basis. We would therefore encourage you to submit your application as soon as you are able. 

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applications.

About the role

The Social Media and Marketing Officer will deliver high-performing digital marketing campaigns that drive supporter acquisition and engagement. Working within the charity’s Policy and Communications team, you will focus on content creation to support a broad range of charity initiatives, ranging from fundraising campaigns to promoting events including our annual conference and signature fundraising event, the Duchenne Dash, and disseminating news to our stakeholders and community.

Reporting to the Director of Policy and Communications, you will lead the execution of digital campaigns, work to strengthen our presence on social media and grow our audience to amplify our communications and marketing activity, produce impactful marketing materials, work with community representatives and ambassadors to develop case studies and support with wider marketing and communications activity.

In the role you will:

• Support the implementation and delivery of multi-channel campaigns that build awareness of Duchenne UK’s work, promote our events, projects and outputs, and support fundraising goals.
• Take responsibility for the charity’s social media channels (Facebook, Instagram, LinkedIn and TikTok), ensuring consistent, engaging, and mission-led content – planning, scheduling and publishing content.
• Help manage the digital marketing content calendar and coordinate content with colleagues across the organisation.
• Create a variety of digital content, including graphics, videos, reels, stories, blogs, and newsletters.
• Monitor and, where appropriate, respond to, and engage with followers and messages.
• Manage the charity’s regular e-newsletter using tools such as Dotdigital.
• Stay up to date with trends in digital communication and identify opportunities for innovation.
• Create detailed campaign plans, including channel selection, content requirements, and delivery timelines.
• Monitor campaign performance using analytics tools and dashboards, providing actionable insights.
• Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
• Harness social media channels to raise the profile of the organisation and promote our work and policy positions and grow our audience on LinkedIn, Facebook and Instagram.

Person Specification

Essential experience:

• Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as socials, blogs, web and print.
• A strong eye for detail and the ability to create content that resonates.
• Experience of using digital and social media for influencing and campaigning purposes.
• Experience supporting the development of and implementing social media strategies to increase engagement, reach and donations.
• Experience managing competing demands, meeting deadlines, and juggling multiple projects effectively.

Essential skills and attributes:

• Highly motivated with a passion for improving the life outcomes of people living with DMD. Proficient with all main Microsoft Office packages
• Ability to demonstrate sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
• Proficiency with digital platforms, content management systems, and marketing tools.
• Excellent interpersonal skills with people of all ages and backgrounds. 
• Ability to work on own initiative.
• Ability to build excellent working relationships both internally and externally.
• Good organisational and workload management skills.

Desirable experience:

• Experience delivering impactful social media led fundraising strategies
• Experience running social media presence for an organisation and harnessing social media to promote and showcase events
• Experience using Dotdigital or similar digital marketing software and producing newsletters and other marketing emails.

Desirable skills:

• Graphic design skills and working knowledge of Canva and Adobe design suite.
• Experience with Pay-Per-Click (PPC) campaigns across platforms such as Google Ads and Meta Ads Manager.

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working with a minimum of 2 days in the office per week
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

 Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

Sound like the job for you? We’d love to hear from you.

Help us spark moments of hope for families navigating the toughest of journeys. Step into a role where your creativity and flair in making connections will directly shape the support we can offer to children and young people with complex medical needs and their families.

At The Maypole Project, every conversation, campaign, and community partnership helps families feel less alone. As our Fundraising & Marketing Coordinator, you’ll be at the heart of that impact—translating stories into support and turning connections into meaningful change.

This role blends relationship‑building, digital creativity, and hands‑on event involvement. You’ll work closely with our Fundraising Manager to nurture supporters, engage local groups and businesses, and help deliver fundraising initiatives that raise both awareness and vital income for the charity. Whether responding to an enthusiastic new donor, rallying volunteers for a community event, or shaping a campaign that reaches young people and families, your work will help fuel the services they rely on. You’ll be joining a small, supportive, purpose-driven team where your ideas and initiatives are welcomed and your contribution is valued.

In this role, you’ll:

• Develop warm, genuine relationships with supporters—ensuring they feel valued, informed, and inspired to stay involved.
• Spot opportunities to connect with community organisations, corporate partners, and local champions who can amplify our mission.
• Bring our story to life through engaging digital content across the website, social media, newsletters, and print materials.
• Support the creation and delivery of fundraising events and marketing campaigns that strengthen our reach and deepen our impact.
• Keep supporter data accurate and meaningful, helping us learn, improve, and deliver excellent stewardship.
• Use digital tools and analytics to shape strategies that genuinely resonate with the audiences we serve.

Website & Social Media Manager at Affinity Trust

Location: Hybrid – Thame Office (min. 2 days/week)
Hours: 37.5 per week
Salary: £40,000 per annum

The Opportunity

Are you a values-driven digital communications professional ready to amplify voices and build online communities that create real change? This is your chance to transform how a purpose-led organisation connects – driving visibility, engagement, and impact for people with learning disabilities, autism, and those who support them.

As our Website & Social Media Manager, you’ll combine up-to-date digital marketing knowledge and data insight skills with storytelling that engages key stakeholders – optimising our online presence, producing compelling and accessible content, and using data to improve engagement, support recruitment, and influence policy. You’ll also work closely with the Senior Marketing & External Affairs Manager to create digital content that strengthens our public affairs and stakeholder engagement activity.

What You’ll Do

Digital & Web Strategy

• Shape and deliver digital strategies that grow our online reach and impact.
• Oversee website content, performance, accessibility, and SEO, with agency support, identifying ongoing opportunities to improve reach and performance.
• Create and manage high-quality content that reflects our authentic voice and lived experiences.

Social Media Leadership

• Build and nurture trust and engagement across social media platforms.
• Empower and enable colleagues to share values-led content that showcases our work and impact.
• Design and run targeted campaigns to support recruitment, awareness, and policy influence.

Content & Digital PR

• Produce accessible multimedia content (video, graphics, storytelling).
• Lead digital PR activity to amplify campaigns, events, and partnerships.
• Support the delivery of content for public affairs and stakeholder engagement.

Analytics & Insights

• Use GA4 and social analytics tools to measure success and inform decisions.
• Report on performance and continuously optimise for greater impact.
• Stay ahead of trends, tools, and algorithms to keep our digital presence strong.

What You Bring

• Proven experience managing websites, social media channels, and digital communities.
• Hands-on understanding of GA4, SEO, digital PR, and paid social campaigns.
• Strong storytelling and content creation skills, guided by insight and data.
• Collaborative approach with the ability to align digital activity with organisational goals.
• (Bonus) Experience in health, social care, or policy-related communications; familiarity with accessibility tools.

Why Join Us

• £40,000 salary + excellent benefits.
• Hybrid working (min. 2 days/week in Thame).
• 31 days’ annual leave (inc. bank holidays), rising with service.
• Blue Light Card, Cycle2Work, option to buy additional holiday.
• We celebrate diversity and are proud to be Disability Confident – we guarantee an interview for any applicant with a disability who meets the minimum criteria.

This is digital work with purpose. Build communities. Amplify voices. Drive change.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

For full details, please see the attached job description.

Join us as Marketing & Communications Manager and lead the storytelling, campaigns and channels that raise our profile and drive vital supporter engagement. You’ll develop and deliver integrated marketing and communications plans that boost awareness, improve access to our care services, recruit and retain supporters, and amplify fundraising activity across digital, print and community touchpoints.

This is a hands‑on, strategic role where your creativity and data‑led approach will directly increase income and deepen community connections. As the lead communicator for a small Hospice, you’ll have scope to shape our brand, test new ideas, and see the measurable impact of your work on the people and families we support.

This role is perfect for you if:

• You love turning impact into clear, compelling stories that motivate action.
• You enjoy planning and delivering multi‑channel campaigns from brief to delivery.
• You’re comfortable with both creative production and performance analysis.
• You like working closely with fundraising, programmes and senior staff in a small team.
• You want to see your work directly support local people and services.

What you’ll be doing:

• Developing and owning an integrated marketing & communications plan to support organisational goals across fundraising and Hospice services.
• Planning and delivering multi‑channel campaigns (digital, email, PR, print, events) that drive awareness, acquisition and retention.
• Creating and commissioning written, visual and video content that communicates impact and donor journeys.
• Managing website content, social channels, email marketing and paid digital activity; monitoring performance and optimising campaigns.
• Collaborating with Fundraising to design supporter communications, stewardship materials and campaign briefs.
• Managing external suppliers, volunteers and budgets; ensuring brand consistency and compliance.

What we’re looking for:

• 3+ years’ experience in marketing/communications, ideally with charity or fundraising experience.
• Strong copywriting, content production and campaign management skills.
• Practical experience with CMS, email platforms, social media and analytics tools.
• Creative, organised and data‑focused with the ability to prioritise and deliver to deadlines.
• Excellent interpersonal skills and a collaborative approach.

Why join us?

• Play a central role in shaping our public profile and increasing vital income for, and awareness of, local Hospice care.
• A visible, strategic position with freedom to innovate and test new approaches.
• Opportunities for professional development and varied hands‑on experience.
• Flexible working and meaningful, direct impact on patients and families.

Location: Hexham, hybrid working will be considered.

Hours: Full-time, with some weekend and out of hours working

Reports to: Head of Income Generation

Closing date: 9 March

Interviews: w/c 16 March

We’re looking for a Senior Digital Marketing Manager to lead BITC’s digital strategy across web, social, email, paid and content — driving brand awareness, engagement and measurable growth.

This is a senior role with real influence. You’ll:

✔️ Lead multi-channel campaigns aligned to organisational priorities
✔️ Optimise user journeys and conversion across our website
✔️ Use data and analytics to drive performance and demonstrate ROI
✔️ Shape our social, video and automation strategy
✔️ Manage and develop a growing digital team

You’ll bring:

• 5+ years’ experience in digital marketing
• A proven track record delivering high-performing campaigns
• Strong analytical and performance marketing skills
• Experience leading people and working cross-functionally

If you want to use digital to support responsible, inclusive and sustainable business across the UK — we’d love to hear from you.

Closes 10 March

Interviews: 16–17 March 2026

First Steps ED is a specialist charity supporting people affected by eating disorders and disordered eating, and their families, across the UK. We provide early intervention, peer support, therapeutic services, and evidence-informed resources designed to improve access to help, reduce isolation, and promote recovery.

Digital communications are central to how First Steps ED reaches people in need, builds trust with service users, strengthens relationships with funders and partners, and amplifies our influence. Our website, social platforms, and email communications are often the first point of contact for individuals seeking help, and a key driver of fundraising, engagement, and organisational growth.

Role Overview:
The Senior Digital Marketing Officer will play a critical role in shaping and delivering this digital presence. You will be responsible for translating our values, services, and impact into compelling, accessible digital content that reaches diverse audiences, drives engagement, and supports income generation. Working closely with the Head of Fundraising & Communications and the Senior Communications Officer, the postholder will ensure that First Steps ED’s digital communications are ethical, inclusive, data-led, and aligned with our organisational priorities.

The post holder will be required to attend our Derby office at least two times per week

Key Responsibilities:

• Lead on digital communications, performance, and audience engagement.
• Deliver an integrated communications that supports income generation, awareness, influence, and service delivery.
• Evaluation of First Steps ED’s digital presence across website, social media, email, and paid digital channels.
• Ensure digital communications are accessible, ethical, on-brand, and data-led, strengthening First Steps ED’s public profile and engagement with key audiences.
• Set social media frameworks, objectives, and performance indicators.
• Manage content calendars, paid campaigns, optimisation, and analytics across LinkedIn, Facebook, Instagram, and X.
• Own email platforms (e.g. Mailchimp), performance tracking, and optimisation.
• Produce regular newsletters, ensuring they are newsworthy, well-designed, and properly formatted.
• Own SEO strategy, Google campaigns, and digital advertising.
• Monitor and report on First Steps ED’s digital presence across website, social media, email, and paid digital channels.
• Work closely with other departments to align digital communication efforts with the charities goals.

Qualifications:

• Experience: Proven experience in digital communications or digital marketing role, preferably within the non-profit sector/ charity sector.
• Education: Degree in Marketing, Visual Communications, Journalism or a related field or equivalent professional experience.
• Skills:

· Excellent written and spoken English, with strong copy-editing and proofreading skills.

• • Proven ability to manage multiple projects and meet deadlines.
  • Proven ability to manage paid digital advertising campaigns across Google Ads and social media platforms.
  • Experience managing websites, social media channels, email marketing platforms (e.g. Mailchimp), and integrated digital campaigns.
  • Strong analytical skills, including experience using GA4 or similar tools to evaluate performance and inform strategy.
  • Excellent organisational and planning skills.
• Personal Attributes:
  • Passionate about mental health and eating disorder awareness.
  • Creative and innovative thinker with a flair for communicating story through social media.
  • Strong understanding of accessibility, inclusive communication and digital best practice
  • Strong interpersonal skills and ability to work as part of a team.

What we offer 

• 28 days annual leave (pro rata for part time) 

• Enhanced sick pay 

• Company events 

• Access to our Employee Assistance Program + Wellbeing App 
• Health Cash Plan with BHSF (after probation)

• Company pension -  5% employee, 3% employer 

• On-site parking 

• Referral programme 

• Work from home (depending on role) 

• Casual dress 

• Accredited training programme towards CPD 

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contract Type: Fixed Term for 10 months

Interviews: 23rd and 24th of March via MS Teams

Join us at The King’s Trust as our new Brand & Marketing Coordinator and play a vital role in helping young people feel inspired, connected and supported.

As part of our growing Brand & Marketing team, you’ll be at the heart of the action - keeping operations running smoothly, supporting colleagues across multiple marketing and fundraising functions, and ensuring our campaigns land with real impact. This is a fantastic opportunity to bring your organisational flair, creativity and energy to a mission‑driven team committed to changing young lives for the better.

In this varied and fast-paced role, you’ll manage inboxes, diaries and key administrative processes, coordinate team meetings and events, support with presentations and documentation, and act as a first point of contact for internal stakeholders. You’ll also work closely with our finance team to keep budgets and supplier processes on track, oversee departmental filing systems, support the Brand & Marketing Director with day‑to‑day admin, and help maintain the smooth flow of information across the wider team. Every task you take on contributes directly to our ability to deliver meaningful campaigns and initiatives for young people across the UK.

We’re looking for someone who’s proactive, organised and enthusiastic someone who enjoys solving problems, building relationships, and supporting colleagues at all levels. You’ll bring strong Microsoft Office skills, experience managing admin within a busy team, and confidence working with a variety of internal stakeholders. In return, you’ll join a supportive, inclusive workplace where your ideas are valued and your development is encouraged. If you’re passionate about helping young people thrive and want to play a key part in a charity making a real difference, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Brand & Marketing Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Brand & Marketing Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Fundraising Manager - Tiphereth

About Tiphereth

Tiphereth is a Camphill community in Edinburgh providing residential care and day services for adults with learning disabilities and autism. We are part of the wider Camphill movement, which emphasises intentional community living, meaningful work and shared life between people with and without support needs.

Our community brings together over 200 people with our members, staff, vocational co-worker and volunteers across residential homes, supported living services and vibrant day services. We operate craft workshops, horticulture programmes, a pop-up shop and participate in local markets. Our work is underpinned by anthroposophical principles and a deep commitment to human dignity, inclusion and the belief that everyone has a meaningful contribution to make.

Tiphereth is at an exciting point in its development. Following a successful financial recovery and the launch of our Five-Year Strategy, we are investing in our capacity to grow sustainably. This new Director-level role is central to that ambition, leading our efforts to diversify income, build lasting supporter relationships and tell the story of our community to the wider world.

Role’s Primary Objective

The Fundraising (and associated marketing development) Manager is a senior leadership position, reporting directly to the CEO and sitting alongside other senior managers on the Senior Management Team. This is a newly created role with significant scope to shape Tiphereth's external engagement and income generation strategy.

In Year One, you will be hands-on across the full breadth of fundraising and marketing activity, building the infrastructure, strategy and relationships needed for long-term success. From Year Two onwards, you will have the opportunity to recruit and develop a small team covering marketing and communications, community fundraising, and grant and trust applications.

This role requires someone who can operate strategically whilst also delivering at pace. You will need to be equally comfortable presenting to the Board as you are drafting a grant application or stewarding a major donor. Above all, you will need to connect authentically with our ethos and be able to communicate the distinctive value of Camphill community life to diverse audiences.

Key Responsibilities

1. Strategic Leadership

• Develop and implement a comprehensive fundraising and marketing strategy aligned with Tiphereth's Five-Year Plan and organisational values

• Work towards strategic income targets including a minimum £250,000 in major donor engagement over five years and increasing non-government income to 10% of total revenue

• Identify, develop and secure new fundraising opportunities to maximise income potential and expand Tiphereth's supporter base

• Provide strategic advice to the CEO and Board on fundraising trends, opportunities and risks

• Build business cases for capital projects and new initiatives requiring external funding

2. Major Gifts and Philanthropy

• Identify, cultivate and steward a portfolio of high-net-worth individuals and family foundations with capacity to make transformative gifts

• Develop compelling cases for support and funding proposals for capital projects and programme development

• Build and maintain long-term relationships with donors, ensuring exceptional stewardship and regular impact reporting

• Support the CEO and trustees in their donor engagement activities, preparing briefings and facilitating introductions

• Maximise tax-efficient giving through Gift Aid and other mechanisms

3. Grants and Trusts

• Research and develop a pipeline of grant-making trusts and foundations aligned with Tiphereth's work

• Write and submit high-quality funding applications, working collaboratively with service managers to develop project proposals

• Maintain accurate records of applications, outcomes and reporting requirements

• Build relationships with programme officers and foundation staff to strengthen future applications

4. Marketing and Communications

• Lead the development and implementation of Tiphereth's marketing and communications strategy

• Oversee brand management, ensuring consistent and compelling messaging across all channels, including timely responses to donors and interested parties

• Develop engaging content including the Annual Impact Report, newsletters, social media and website

• Champion digital fundraising initiatives and enhance supporter journeys to improve engagement and retention

• Raise Tiphereth's profile through media engagement, events and participation in sector networks

5. Community Fundraising and Events

• Develop and grow community fundraising income including individual giving, regular giving and legacy programmes

• Plan and deliver fundraising events and supporter engagement activities that reflect Tiphereth's values

• Support and coordinate third-party fundraising by community supporters

• Explore corporate partnership opportunities aligned with our ethos

6. Team Development and Management

• Build the case for and recruit specialist roles in marketing, community fundraising and grant-writing as capacity grows (from Year Two)

• Lead, manage and develop team members, fostering a high-performing, collaborative culture

• Manage budgets for fundraising and marketing activities, monitoring performance and return on investment

• Provide clear reporting on fundraising performance to the CEO and subsequently to the Board

Terms and Conditions

Salary

ca. £50k

Annual Leave

33 days including public holidays, rising with service

Pension

Total contribution at 9% with auto-enrolment pension scheme

Probationary Period

Six months

Notice Period

Three months

Additional Benefits

Employee Assistance Programme, enhanced sick pay, professional development opportunities, mileage allowance for work travel

Safeguarding: Tiphereth is committed to safeguarding and promoting the welfare of all adults who use our services. All staff are expected to share this commitment. This post is subject to a PVG scheme membership check.

Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community. We particularly welcome applications from people with lived experience of disability.

Tiphereth Limited is a registered Scottish charity (SC016530) and a company limited by guarantee (SC100167)

Are you an experienced fundraiser, with a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?

If that's you, then Tearfund's Fundraising Marketing team could be the right place for you! 

As a member of the Direct & Digital Marketing Squad, you would be responsible for the delivery of fundraising appeals and supporter engagement activity,to show our supporters the impact of their support and give them the opportunity to become even more engaged in Tearfund's mission.

We are particularly looking for a fundraiser with a passion for direct marketing, who has experience in delivering multi-channel individual giving and supporter engagement campaigns. We are especially keen to hear from those who are experienced in both print and digital direct marketing.

Do you have the following experience?

• Planning and delivering direct marketing fundraising or individual giving campaigns, such as direct mail appeals.
• Planning and delivering multi-channel supporter engagement campaigns to a range of audiences
• Working across print, direct mail and digital channels to deliver campaigns
• Project managing complex projects with multiple stakeholders
• Monitoring and evaluating campaigns, with a test and learn mentality
• Working collaboratively with a range of stakeholders including creative agencies

Do you have the following skills?

• Ability to see through activity from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality

If your skills, experience, and passion match these requirements, we'd love to hear from you!

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

We currently have two positions available: 

• 1 x permanent full-time position. The salary is £39,934 per annum full time equivalent
• 1 x part time (21 hours per week) 12 month maternity cover contract. The salary is £23,960 per annum part time equivalent

Please indicate in the Supplementary Statement section of your application which role you are applying for.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.