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Community and Events Fundraising Assistant

Medecins Sans Frontieres / Doctors Without Borders (MSF)1026588

London, Greater London (Hybrid)

£32,826 - £40,120 per year

Full-time

Temporary (6 month FTC)

Health

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Job description

Position:

This is a unique opportunity to be at the heart of MSF’s community fundraising work. As Community and Events Fundraising Assistant, you will play a vital role in supporting thousands of people across the UK who choose to raise funds for MSF’s life‑saving medical work. From challenge event participants to schools, community groups and families giving in memory of loved ones, your work will directly enable MSF teams to respond to humanitarian crises around the world.

Hours: 37.5 hours per week, Mon Fri

Duration: 6 month FTC

Location: London - hybrid, 2 days per week in London office (Including Wednesdays)

Salary: £ 32,826.19 - £ 40,120.90 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The Community and Events Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community and Events Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

Knowledge Skills & Experience:

Organised and flexible, able to prioritise
Highly motivated, able to work independently
Analytical and administrative skills
Proven ability to build and maintain positive relationships
Proactive and positive approach
Willingness to support colleagues
Demonstrable experience in a broadly similar role or environment
Experience of using databases
Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Excellent time management skills with the ability to prioritise a workload and to work independently to meet deadlines
Good numerical skills.
Excellent and engaging written communication and listening skills and the ability to adapt style to suit a wide range of supporters.
Confident interpersonal and verbal communication skills, including the ability to empathetically communicate with recently bereaved individuals wishing to donate or raise funds for MSF.
Accuracy and excellent attention to detail.
Willingness to work occasional evenings and weekends and to travel nationally and internationally if required.
Commitment to the aims and values of MSF