Member systems administrator jobs

Please note that this vacancy is a fixed-term contract until May 2026, with the possibility of extension.

Our supporters are at the very heart of our fundraising efforts. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising teams to operate effectively.
We work closely with Battersea colleagues, suppliers, and agencies acting on our behalf to collect, process, and analyse data. We are committed to supporting our generous donors and customers by ensuring their contributions are recognised and celebrated through outstanding customer care.
We ensure that all fundraising activities are carried out with diligence, care, and in full compliance with relevant regulations, using data-driven insights to maximise impact.
The Supporter Services Administrator is responsible for delivering excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and maximise income for Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.

You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.

You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.

The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.

Main duties

• Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce

• Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom

• Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment

• Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives

• Manage the build and development of programme application sites with input from programme leads

• Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements

• Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion

• Manage the two-way sharing of application and engagement data with universities and delivery partners

• Support the communication of data and insights in Salesforce through the creation of dashboards and reports

• Prepare data for annual HEAT submissions

• Support the Senior Impact and Evaluation Manager with data and analysis when required

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who the following:

Skills:

• High degree of initiative and the ability to take responsibility and prioritise own workload

• Strong problem solving and analytical abilities

• Organised, independent and able to work to deadlines

• Ability to think strategically

• Excellent attention to detail

• Demonstrates a willingness to learn

• Excellent verbal and written communication

Experience

• Experience as a Salesforce administrator, particularly in the non-profit sector

• Understanding of UK GDPR principles and compliance

• Proficiency in Microsoft Excel and the Office suite

• Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs

Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:

•  Knowledge and experience of the higher education, education, and/or non-profit sectors

• Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker

• Holding a Salesforce Administrator Certificate

• Project management training

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;

• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £42,025-£45,000 per annum

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check will be required

Interviews

Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Overview

This is a fantastic opportunity for a highly organised individual to assist the Membership Services Senior Manager.

Supporting the day-to-day operations of our membership function, the successful candidate will be pro-active and highly organised. This role is vital in ensuring a positive experience for current and prospective members, maintaining accurate records, supporting recruitment and retention activities, and contributing to our communications and engagement efforts.

Scope and Accountability:

Membership Administration

• Maintain and update member records in the CRM system, ensuring accuracy and data integrity.
• Process new membership applications, renewals, and resignations.
• Raise invoices for membership fees in accordance with finance procedures.
• Track and chase outstanding invoices in a timely and professional manner.

Member Engagement & Communications

• Draft and schedule e-blasts.
• Reach out to members to gather content, case studies, testimonials, and updates to feature across newsletters, campaigns, and advocacy work.
• Support the coordination of member surveys, feedback initiatives, and engagement campaigns.
• Respond to membership enquiries via email, in a timely manner.
• Assist with member onboarding and relationship management.

Prospect Research & Recruitment Support

• Research prospective members, and opportunities to support membership growth.
• Assist in the development of recruitment materials and outreach campaigns.

 Events & Campaign Support

• Assist with organising member events, webinars, and briefings.
• Support event administration including registrations and attendee communications.
• Assist with our Young Systems Leaders awards programme – communications for the award and supporting online workshops.

Other Administrative Support

• Maintain internal filing systems and documentation related to membership activities.
• Support cross-departmental projects where membership data or insight is required.
• Contribute to improving membership processes and identifying opportunities for efficiency.
• Provide general administrative assistance to the Senior Membership Manager and wider team.

General

• To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.
• To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.

Skills & experience

• Strong administrative experience, ideally within a membership body, charity, association, or customer-focused environment.
• Proficient in the use CRM systems and confident handling data.
• Excellent written and verbal communication skills.
• Strong attention to detail and highly organised.
• Ability to handle multiple tasks and meet deadlines.
• Experience using email marketing tools.
• The ability to operate autonomously.
• Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.
• A collaborative approach.
• Commitment to the values and behaviours of IAPB.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working - this role will require 1 day a week (Tuesday) in our London office, the rest of the time will be home based. 
• Flexible working
• Employee Assistance Provider
• Various family friendly policies
• We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

To apply:

Please apply via CharityJob. Closing date 18th January 2026.

Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful. 

Job Purpose 

The Operations Officer will support the efficient running of the Trust’s operations, working closely with the Head of Operations and wider team. The role involves supporting HR, IT, governance, and compliance functions, and maintaining effective systems and processes. The postholder will also liaise with trustees and volunteers and contribute to organisational development. 
Key Responsibilities 

• Support office facilities and supplier coordination (office supply maintenance, postal services, IT, HR)

• Assist in maintaining and improving internal systems including document management. 

• Support compliance with Data Protection, Health & Safety, and HR policies. 

• Help maintain operational records and business continuity documentation. 

• Oversee recruitment, onboarding, training logistics, welfare initiatives and HR record-keeping. 

• Provide administrative support for meetings, including occasional minute-taking. 

• Liaise with volunteers and u3a members to support operational projects. 

• Contribute to the coordination of events such as the AGM and trustee elections. 

• Support risk assurance and policy development under the guidance of the Head of Operations. 

Equal Opportunities Statement 

We are proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, cultures, and experiences, and encourage individuals from underrepresented groups to apply. 

Reasonable Adjustments 

If you require any reasonable adjustments during the recruitment or interview process, please let us know. We will work with you to ensure you have the support you need to participate fully. 

Benefits 

At Third Age Trust, we’re passionate about helping people in later life to learn and live well—and we want our team to thrive too. Here’s what we offer: 

• 8% non-contributory pension – we invest in your future. 

• 25 days annual leave (plus potential extra days off at Christmas). 

• Hybrid working – flexibility to balance work and life. 

• Regular staff social activities – because connection matters. 

• Access to an Employee Assistance Programme (EAP) – for wellbeing and support. 

• Regular training and development opportunities – to help you grow. 

Join us and be part of a team that makes a real difference. 

About HIAS+JCORE 

HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism. 

Our organisation came into being through the joining of forces in 2023 between two organisations: the Jewish Council for Racial Equality (JCORE) and HIAS.  We put in place a strategy to last from late 2024 to late 2027 and are excited about how we are achieving many of our goals.

Purpose and nature of role 
 

We’re looking for a motivated self-starter to join our team to take on a role with autonomy around office management, human resources and procurement. You’ll be a fast learner who takes initiative and can work independently on new projects. The successful post-holder will provide support to ensure the whole operation runs smoothly. 

Essential functions  

Organisational operations 

1. Managing the office, ensuring team members have the space and equipment they require; procuring new equipment and services required, and managing all suppliers; 

2. Ensuring HIAS+JCORE is meeting all statutory and regulatory requirements including implementing health and safety policy and procedures, and arranging and ensuring staff attendance at relevant training; 

3. Being the first point of contact for external queries and responding to phone and email enquiries; 

4. Administering HIAS+JCORE’s DBS system for staff and volunteers, liaising with both applicants and the DBS provider to ensure smooth processes;

5. Liaising with the charity’s insurance provider to ensure that policies are up-to-date and cover our work.

Events

1. Providing administrative support to HIAS+JCORE events, including venue booking, registration, communication, working with suppliers, and other support before, during, and after events; 

2. Organising staff meetings, training, away days, social events and celebrations; 

3. Ensuring events take place within agreed budgets.

HR 

1. Managing contracts and inductions for new staff, maintaining personnel files and HR records; 

1. Working with colleagues to produce and update job descriptions and person specifications; 

1. Managing annual leave records and liaising with staff and trustees about office closed dates; 

1. Assistance with recruitment and induction as required. Including advertising roles, maintaining recruitment records, liaising with candidates and interview panel, organising interviews, requesting references/DBS checks and ensuring statutory requirements are followed at all times; 

1. Liaising with the charity’s payroll provider and ensuring payslips, P60s and other documents are sent to staff;

1. Ensure that employment law and other relevant legislation is being complied with; 

1. Working with colleagues at the HIAS Head Office to respond to any arising HR or disciplinary issues; 

1. Ensuring staff compliance with all HIAS+JCORE and HIAS policies. 

Finance support 

1. Working with the freelance finance manager to ensure timely updating of accounts and payments;
2. Oversee staff payment cards;
3. Fundraising administrative support, including recording and logging regular and one-off donor and administrating fundraising appeals; 

 
Governance and staff support 

1. Coordinating the work of the Board of Trustees, including organising Board meetings, circulating papers to trustees, attending meetings and taking minutes; 

1. Administrative tasks relating to liaising with and updating records held by the Charity Commission and Companies House; 

1. Administrative support and diary management for Executive Director and Deputy Director. 

IT 

1. Responsible for the management of HIAS+JCORE’s data and filing systems. Ensure data protection laws are being adhered to. Point of contact for the ICO; 

1. Ensuring regular safety testing; 
2. Work with partners at HIAS to implement new systems

1. Working with the team to implement our new Customer Relationship Management (CRM) system; managing our database and CRM, including data entry, supporting staff with CRM and setting up campaigns, events, reports and forms. 

Other Responsibilities 

1. Any other duties as required by your line manager. 

 
Qualifications and Experience 

Essential 

• A self-starter that is able to take initiative and work independently on new projects, including finding ways to improve the efficient and smoother running of the HIAS+JCORE office team; 
• A willingness to learn on the go;
• Excellent IT skills. Proficiency in Microsoft Office 365 suite including being able to undertake key tasks such as mail mergers; 

• Awareness of statutory and regulatory requirements; 

• Awareness of GDPR and data protection legislation; 

• Ability to communicate well in writing; 

• Excellent attention to detail; 

• Excellent organisational skills; 

• Ability to work well as part of a team and with other volunteers; 

• Ability to oversee and manage projects on an ongoing basis; 

• Commitment to HIAS+JCORE values, social justice and anti-racism. 

Desirable 

• Experience of working for a small charity ;

• Experience of interacting with charity governance and trustee boards.

Experience required 

• Prior administrative experience; 

• Experience of managing a database system; 

• Experience of holding responsibility for data management, HR and ensuring compliance with statutory requirements; 
• Proficiency in IT and ability to learn how to use new equipment

Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK. 

We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system. 

Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations  
Location: London (UK) - hybrid working 
Salary: £ 46,800 gross per annum (London) 
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Help us shape the digital future of a global education charity.

Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.

As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.

You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Enhance sick pay
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026 

Interview and/or assessment dates:

• First round interviews on Thursday 29 & Friday 30 January (remote)
• Second round interviews  on Thursday 5 & Friday 6 February (remote or in person)

For further information on this opportunity, please contact us to connect you with the recruiting manager.
 

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Education and Professional Development Administrator
£31,531 pa pro rata plus excellent benefits
London WC1 and home-based/hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
9-month Fixed Term Contract

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised and proactive Education and Professional Development Administrator to provide essential administrative support for the development, delivery and evaluation of educational and professional development resources for paediatricians and healthcare professionals.

Reporting to the Education and Professional Development Co-ordinator, you will play a key role in ensuring the smooth running of our education services. From handling enquiries and coordinating meetings to supporting online and face-to-face courses, your work will help deliver high-quality learning experiences that make a real difference to child health.

Key responsibilities include:

• Providing administrative support for Education and Professional Development (EPD) services, including managing feedback processes, updating contact databases, compiling usage reports and maintaining filing systems.
• Administering online learning systems, such as ePortfolio, learning management systems and website content management systems.
• Processing financial transactions for EPD activities, including purchase orders, invoices, card payments and expense claims; obtaining quotes from suppliers.
• Drafting documents using agreed templates, such as evaluation reports, minutes, eLearning reviews and course pages.
• Booking resources and facilities, including meeting rooms, catering, accommodation, travel and equipment; ensuring effective diary management.
• Handling phone and email enquiries and directing queries to the appropriate team member.
• Coordinating and servicing meetings, including preparing agendas, taking minutes and distributing documentation.
• Supporting the delivery of learning events, including virtual courses/webinars and face-to-face sessions.

Essential skills and experience:

• Proven administrative experience, ideally in an education or training environment.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and confidence using online systems.
• Ability to work independently and as part of a team, liaising with internal and external stakeholders.
• Attention to detail and commitment to delivering high-quality work.

Desirable:

• Experience supporting educational events or courses, including virtual delivery platforms.
• Familiarity with learning management systems and ePortfolio platforms.

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 25 January 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Against Malaria Foundation (AMF)

Donations Administrator

Part time (4 days a week) or full time (5 days)

Job Description

AMF profile

Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.

We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and last financial year we received over US$147m. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.

AMF is the world’s third largest funder of nets.

AMF has been consistently rated a top charity for the last 16 years by independent charity evaluators GiveWell, Giving What We Can, and The Life You Can Save who focus on cost-effectiveness and impact.

We are a team of fifteen highly motivated individuals with different skills and experience. Each person has an important role to play. Whilst all team members work remotely with constant communication between them, this role is more independent. There is direct liaising with the CEO and with the Head of Technology as needed. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 55 million nets to protect 100 million people for distribution during 2024 to 2026. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, Togo, Uganda and Zambia.

A commitment to accountability and transparency is at the heart of what AMF does. This is in evidence in the way we manage the more than 100,000 donations AMF receives each year and the availability of our financial data, which is publicly shown in real-time. By tracking donations through our accounts and linking them to the specific distributions, donors can track where the nets funded are distributed. All revenue and expenses are entered into our bespoke systems, which manage all of the above as well as facilitating annual audits globally and in several individual countries.

Donations Administrator

AMF is recruiting a Donations Administrator to work either four or five days per week.

This is a crucial role at AMF as this work is at the heart of managing the donations we receive which allows us to share with donors the specific impact of each donation they make.

The Donations Administrator will record and reconcile the daily donations made to AMF via various methods; online, bank transfer and cheques, across its global portfolio. They will manage email interactions with donors and other organisations as well as undertaking data cleaning or analysis/investigation. Responsibilities may also include managing aspects of our accounting system and financial reporting.

The right candidate would enjoy the detailed and systematic nature of financial bookkeeping work (although no specific financial knowledge is required), is entirely comfortable working alone at a computer for the majority of their working day and would be excited to do this for an organisation whose focus is preventing death and illness.

Skills and experience

• Outstanding attention to detail
• Excellent spreadsheet skills - data manipulation
• Strong numerical skills
• Good problem-solving skills
• Very good written communication and people skills
• Previous donation or financial management experience may be helpful, but not required

Responsibilities

• Ensuring that all offline donations are accurately recorded and entered in the online financial ledgers Reconciling donations to income received per bank statements, e.g. standing orders and bulk transfers from other collection services
• Ensuring donations are properly acknowledged and donors are appropriately thanked for their contributions
• Responding to donor queries and providing assistance
• Liaising via email with organisations who collect and transfer donations to AMF
• Identifying and implementing opportunities to improve processes to ensure donations are managed as efficiently as possible
• Liaising with recurring donors and managing enquiries
• Managing matching donations
• Managing external funds-senders and aggregators and related activity and transfers
• Managing banking reporting activity
• Responsibility for all matters relating to Gift Aid and similar systems for other countries
• Managing staff payroll and expenses

Additional responsibilities for five-day week only:

• Managing aspects of our accounting system and financial reporting
• Liaising with auditors during our audit process
• Undertaking projects to improve data collection, storage and usage

Job details

Salary: £30,000 - £40,000 (depending on experience)

Working hours: 9am to 6pm, with flexible hours able to be discussed

Company contributed pension scheme

25 holiday days per year + bank holidays

Location: Home/remote working in UK. All the AMF team work remotely.

Equipment: AMF will contribute a high % of the cost of a laptop if the candidate does not already have a machine sufficient for the job.

Application

Applicants should write to DonationsAdminApplication @ againstmalaria . com with their CV and a one-page cover letter explaining why they are interested in and suitable for the position. 

Overview

We are looking for someone who is energised and gains fulfilment from helping others, you will be the first voice that people hear when they call us and we want that person to be enthusiastic, pleasant, and helpful.

This role brings together office admin tasks which are steady and predictable, with handling calls, emails, and texts which mean every day can be a little different.

The ideal candidate will use quieter periods to prepare for busier times, helping the team respond to changes in demand. They will play a central role in supporting the team and improving how we work, helping to ensure people’s voices are heard in health and social care.

If you are a genuine ‘people person’ who wants to make a difference and support an excellent team to flourish, this may be the role for you.

Details

Title: Business Support Officer

Location: The Plex, 15 Margaret Street, Wakefield WF1 2DQ and Wakefield District

Reports to: Chief Officer

Type: Fixed Term 12 months

Working Hours: Part-time, 25 hours per week

Base: Office based over 4 to 5 days per week

Salary: £25,000 per annum (pro-rata - actual salary will be less as it is 25 hours)

Pension: 5% employer contribution

Office Location: The Plex, 15 Margaret Street, WF1 2DQ

Benefits include 28 days holiday per annum not including Bank Holidays (pro rata), access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.

Job description

Purpose

The Business Support Officer plays a key role in keeping the organisation running smoothly day to day.

They provide high-quality administrative and operational support, act as a first point of contact for members of the public, and support the team with admin tasks, data, reporting, and general office coordination.

This is a varied role suited to someone who is organised, approachable, and happy to support a small team by pitching in where needed.

Main duties and responsibilities

Administration and organisational support

· Provide efficient and reliable administrative support to the organisation.

· Maintain accurate online records, filing systems, and databases.

· Support meeting, panel and event organisation and administration, including scheduling, refreshments, agenda preparation, note-taking, and follow-up actions.

· Produce emails, letters, reports and spreadsheets, following Healthwatch branding guidelines.

· Manage stationery and office equipment, including ordering, stock keeping and maintaining register of assets.

· Provide an office management function for the organisation, including the day-to-day management of suppliers. This includes ensuring office supplies and stationery levels are maintained at appropriate levels.

First point of contact and signposting

· Act as the first point of contact for people contacting the organisation by phone and email.

· Respond to enquiries in a professional, empathetic, and timely manner.

· Carry out initial triage and signposting for people seeking advocacy support or general information about health and social care services.

· Ensure enquiries are accurately recorded and passed on appropriately in line with internal processes.

Data and reporting

· Use internal databases and systems confidently to input, maintain, and retrieve information.

· Provide support for the organisation to input and draw information from relevant CRM and data sharing systems – for            example, CiviCRM, and Microsoft Excel.

· Run simple reports from databases and spreadsheets, including regular monthly engagement or activity reports.

· Support data quality by ensuring records are accurate, complete, and up to date

· Assist with basic monitoring and reporting requirements for internal and external purposes.

Team support and collaboration

· Work collaboratively with colleagues to support delivery across the organisation.

· Be willing to support across different areas of work during busy periods or staff absence.

· Contribute positively to team culture, sharing information and helping colleagues where needed.

· Communicate effectively with internal and external stakeholders including commissioners, colleagues, Trustees and               members of the public.

· Uphold organisational values, policies, and confidentiality at all times.

See attached application pack for more details and person spec.

If you’re passionate about quality and leadership, this is your opportunity to play a key part in setting the standard for medical exams.

The Role
Reporting directly to the Quality and Standards Manager, the Exams Content and Systems Manager (ECSM) will oversee the day-to-day work of the Content Coordinators and Content Administrators, ensuring high team performance and developing a culture of continuous quality improvement.
This pivotal role supports the RCR’s strategic objectives, including growth in candidate numbers and global reach, by managing digital exam delivery platforms and exam content processes to the highest standards.

About the Royal College of Radiologists (RCR)
The RCR sets standards, supports doctors throughout their careers, and delivers world-class examinations in radiology and oncology. Our exams are recognised globally as the gold standard, and we are committed to maintaining their quality, integrity, and accessibility as candidate numbers grow — particularly from international applicants.

Key Responsibilities

• Line manage and motivate the Content team, fostering resilience and high performance.
• Oversee the development, support, and optimisation of digital exam delivery platforms.
• Ensure exam content processes — including question writing, review, and quality assurance — meet regulatory requirements and uphold exam integrity.
• Drive improvements in systems and processes, ensuring efficiency, accessibility, and value for money.
• Provide accurate data and insights to support candidate feedback, appeals, and misconduct policies.
• Collaborate with examiners, colleagues, suppliers, and external partners to deliver excellence in exam delivery.
• Identify and mitigate risks related to exam content and digital platforms, ensuring business continuity.

About You

• We are looking for a proactive and highly organised individual with:
• Strong leadership skills and experience managing teams.
• Technical understanding of digital systems and confidence in managing complex processes.
• A keen eye for detail and commitment to quality improvement.
• Excellent relationship-building skills with internal and external stakeholders.
• Resilience, problem-solving ability under pressure, and a collaborative mindset.
• Dedication to maintaining the integrity and excellence of RCR examinations

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

You will have access to our Employee Assistance Programme throughout your employment.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

The Events team sit within the wider Insight & Strategic Development team at Alzheimer’s Research UK (ARUK).  The purpose of the Insight and Strategic Development team is to deliver both long term and tactical insight that is grounded in a deep understanding of our audiences. We objectively influence evidence-based decision making, to drive forward organisational priorities for a cure. We do this by inspiring and challenging through our own expertise, working collaboratively to shape actionable insights and champion an insight focused mindset.

The Events team lead on the development and delivery of a wide range of events that stretch across the whole organisation. The key aims of the team are to ensure a consistent, professional, and highly engaging supporter experience whether through direct delivery or through consultation with teams looking to deliver events on their own.

The Events Administrator will work closely with the Senior Events Officer and wider Events Team to develop and deliver a first-class events programme for Alzheimer’s Research UK. The team comprises two Event Officers, two Senior Event Officers and one Senior Event Manager.

This role involves working alongside other team members on the planning and delivery of in-person, hybrid and online events, as well as providing administrative support and recording and reporting on events.

This role will be known internally as Events Executive*.

Key Responsibilities:

Events  

· To work alongside colleagues on the delivery of their events, including co-ordinating key tasks such as mailings, documentation and building event registration portals within EventsAIR, our events management software.

· To manage and monitor the Events and Conference inboxes, communicating with colleagues and supporters, as well as event participants and stakeholders. Responding to RSVPs and queries surrounding events.

· To source venues and suppliers for events that ensure best value for the charity and to ensure good record keeping of these contacts.

· To produce high quality support materials required for events, such as leaflets and merchandise, liaising with designers and suppliers and monitor the use of these across the charity.

· To prepare event documentation, including briefs, risk assessments and where applicable seating plans and supporting documentation if required.

· To attend some events; this may include some travel and work outside of ordinary working hours.

Team administration

· To maintain the events calendars, liaising with different teams within the organisation to keep these accurate and up to date.

· To maintain the Events Team’s folders, files and useful documents such as templates and ‘how to guides’.

· To manage the team’s Intranet page making sure that the content is up to date.

· To manage the resources for events and review the materials on a regular basis to see if they are fit for purpose.

· To ensure accurate record keeping of events activity on the fundraising database.

· To use the database to monitor and report on events activity and to manage communications for events.

What we are looking for:

· Confident working with computers, extensive knowledge of Word, Excel and Outlook

· Experience in an administrative role supporting multiple team members

· Experience of prioritising a diverse workload and working to deadlines

· Strong organisational skills with ability to prioritise competing tasks

· Ability to build and maintain strong relationships both internally and externally

· Excellent attention to detail

· An effective communicator able to work with stakeholders at all levels.

· Highly motivated and a team player

· Proactive and able to work independently using initiative

· Willingness to learn

· Flexibility and adaptability within the role when required

· Willingness and ability to work at events, often outside of core working hours

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Application Closing Date: 16 January 2026 

Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK. 

Term: full time - 35 hours a week

Organisation: Global Greengrants Fund UK 

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum. 

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays. 

About Global Greengrants Fund: 

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. 

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions. 

In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable. 

The Role 

The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.

Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.

Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management. 

The candidate profile. 

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must. 

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills. 

How to apply: 

Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity. 

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.