Telephone Practitioner (Evenings only)

The roles are evening shifts 3pm - 11pm. Please only apply if you are happy to do evening shifts.

Morgan Hunt are proud to be working exclusively with Swindon and Gloucestershire Mind on their search for 4 Telephone Practitioners as part of their Access Line.

As a compassionate Telephone Practitioner, you'll be at the forefront of a critical support system, being there for the local community when immediate support and advice is needed the most.

Taking a variety of incoming calls, you will offer a compassionate ear to those seeking advice and assistance. Providing an empathetic approach, you will provide immediate emotional and practical support.

We are looking for individuals with experience and knowledge working within mental health, supporting individuals experiencing mental health problems. You should have a calming telephone manner and knowledge of local safeguarding policies.

At Swindon and Gloucestershire Mind, you're not just taking calls; you're changing lives. This role is an opportunity to enhance your skills in mental health support, crisis intervention and referral processes.

If you have experience working within the mental health or social care sector and are interested in finding out more, please get in touch with Amara Howe at Morgan Hunt.


This role is 28.5 hours a week.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.