Temporary Jobs

GMHAN Lived Experience Coordinator 

Do you have a personal understanding of how lived experience of homelessness can impact individuals? And a passion to help people share their experiences of homelessness so that we can come together and improve the system?

Then join the Greater Manchester Homelessness Action Network as our new Lived Experience Coordinator.

We are looking for someone who:

• Has personally experienced homelessness or housing problems.
• Is good at talking to people and knowing how to communicate in different situations.
• Is willing and able to listen and help others share their stories and opinions.
• Is committed to working together with others to change things for the better.
• Can build good relationships with different people and groups.
• Can work both on your own and as part of a team.

Interested? Visit our website to download the information pack and find out more.

To apply, you’ll need to send us a CV and cover letter (either in written or video form) by 12 noon on Thursday 6th June 2024.

If you have any questions or need any help with your application, we’re running two drop-in support sessions:

Thursday 23rd May 3.30pm – 5.30pm

Online: visit our website for Zoom details 

Wednesday 29th May, 2pm – 4pm

In Person at Methodist Central Hall (Oldham Street, Manchester M1 1JQ)

If you need any other support with your application, or have any questions about applying, then please get in touch. 

Deadline for applications: 12 noon on Thursday 6th June 2024

Interviews: Tuesday 11th June 2024

Your new company
This amazing and leading charity is made up of people with dementia, carers, trusted experts, campaigners, researchers, and clinicians. They are the UK's largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Key responsibilities:

• Developing and maintaining exceptional and credible relationships.
• Dealing with any concerns or complaints.
• Managing all correspondence in/out of the Director's office.
• Responsible for sourcing and co-ordinating briefings and data.
• Responsible for the delivery and coordination of events and development activities for the director's leadership team and the wider directorate.
• Responsible for providing support to the Director on both organisational and directorate-wide projects,
• Responsible for coordinating recruitment for senior roles (Executive Leadership Team, Senior Leadership Team, Head's of, Board)
• Manage the processing of payments of any contracts/services.
• Working in collaboration with Business Managers, other Executive Assistants and Associate Directors, Personal Assistants.
  
  

What you'll need to succeed

• Networking and making contact - The most essential things the EA will do for our Director of People are the… "Can you just find… can you just ask…. Can you just grab x person?" We are looking for a confident person, who's not shy about contacting the people they need, and chasing up actions.
• Some experience of HR - The Director of People gets 60-80+ emails a day, so you need to be able to spot the urgent things they need to see, and - with a bit of guidance - what can be delegated to other people.
• Able to manage EA basics standing on their head! (Not literally) but standard practice like, managing an inbox, perfectly organised diary, travel, expenses, invoices and more!
  
  

What you'll get in return

• Salary: £38,500
• Hybrid: Home-based with occasional travel
• Duration: 3-months temp role with a potential permanent opportunity
• Office Location: Fenchurch Street
• Interviews: Week commencing 13th May
• Start date: Monday 20th May
  
  

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
An ambitious, London-based charity.

Your new role
Reporting to the Chief Executive, you will be responsible for managing the finance function and the strategic direction of the organisation. You will also have responsibility for governance and risk and enjoy leading on complex projects. The anticipated duration is for 6-12 months+. Hybrid working: 2-3 days per week in the office. To start ASAP.

What you'll need to succeed
You will be a qualified Accountant with recent experience as a Finance Director within the charity sector.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Prospectus are excited to be working with the MS Society to help them recruit for a Philanthropy Manager to join their team. MS Society is the UK's largest charity for people affected by multiple sclerosis. By campaigning, funding key research, and offering local support networks, MS Society is aiming to find treatment for everyone affected by MS and until then ensuring no one has to face it alone. With a pioneering research programme, now is an incredibly exciting time for the organisation and those supported by the charity.

This role is offered on 18 months fixed term maternity cover basis paying between £41,260 to £43,735 per annum with flexible working arrangements at their London office.

The post holder will have three direct line reports and will support the Head of Philanthropy and Events with the overall implementation of the Philanthropy team’s objectives. They will have their own portfolio, identifying, engaging and stewarding a mix of cold and warm philanthropists, senior volunteers and prospects. The post holder will manage members of the Philanthropy team to achieve their income targets and provide a fantastic experience for all their major donors.

They are looking for someone with demonstrable experience of experience of personally securing five and six figure major gifts from individuals in a charity environment. They are looking for a candidate with demonstrable experience of managing and developing relationships with existing and potential philanthropists, influential individuals, and senior volunteers to inspire them to support the charity. The ideal candidate will have excellent interpersonal and networking skills, able to influence/persuade a wide range of stakeholders and facilitate strong relationships with a wide range of people inside and outside the Society, specifically including High Net Worth individuals.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Senior Recovery Navigator

Job Type: Full Time, Temporary 12 months

Location: Blandford Forum

Salary: £25,010 - £35,090 per annum

Hours: Monday-Thursday 9am-5pm Friday 9am-4:30pm

The Role

Humankind currently have an exciting opportunity to join their Dorset substance misuse service, REACH, in their Safeguarding Families Together team.  This is a great opportunity for someone looking to make a real difference, as you will not only be providing valuable support to adults with substance misuse related problems, but also providing support and improving outcomes for their families and loved ones.  You will work as part of a multi-disciplinary team to support parents and carers to keep their children safely at home by supporting them with their recovery.

Working as part of the REACH and Children’s Safeguarding Families Together service, the post holder will provide high quality support and interventions to Dorset families as part of the Safeguarding Families Together Team. You will be working with adults with substance misuse related problems to achieve their goals and improve outcomes for their whole family.

This post will be co-located and working alongside multiple partner organizations’ (Probation, Mental Health, Social Workers & Domestic abuse practitioner’s, with cases that are open to statutory services as part of Children’s Social Care. The teams work with Children in Need, Children subject to Child Protection Plans, Pre-proceedings and Care proceedings.

The purpose of this post is to reduce substance misuse related harm to the individual and their families, by eliminating the negative impact on children of parental substance misuse. The post holder will work as part of a multi-disciplinary team within Children’s services to support parents and carers to keep their children safely at home by supporting them with their recovery.

Skills and Qualifications

• Have an understanding and knowledge of substance misuse, including the treatment and interventions available.
• Have experience managing a busy caseload, with excellent organisational skills.
• Have experience contributing to group supervisions, team meetings and case conferences.
• Knowledge and understanding of policies related to the safeguarding of children and vulnerable adults.
• Work well in partnership with colleagues and other organisations to help improve outcomes for our clients.
• Social Care qualification would be advantageous but is not essential.

Benefits

• A rewarding role that allows you to make a tangible impact in your community.
• Opportunity for professional growth and development in the field of substance misuse and criminal justice.
• Collaborative and supportive work environment.
• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family-friendly policies
• Happy, Healthy You! – our wellbeing offers for our workforce
• Employee Assist Programme and Humankind Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.

Senior Recovery Navigator

Job Type: Full Time, Temporary

Location: Wimbourne Minster

Salary: £25,010 - £35,090 per annum

Hours: Monday-Thursday 9am-5pm Friday 9am-4:30pm

The Role

Humankind are looking for someone who is passionate about supporting individuals to make positive change. Ideally, you will have experience working in a substance misuse setting or working with children that may be subject to Child Protection or Child in Need plans.

Working as part of the REACH and Children’s Safeguarding Families Together service, the post holder will provide high quality support and interventions to Dorset families as part of the Safeguarding Families Together Team. You will be working with adults with substance misuse related problems to achieve their goals and improve outcomes for their whole family.

This post will be co-located and working alongside multiple partner organizations’ (Probation, Mental Health, Social Workers & Domestic abuse practitioner’s, with cases that are open to statutory services as part of Children’s Social Care. The teams work with Children in Need, Children subject to Child Protection Plans, Pre-proceedings and Care proceedings.

The purpose of this post is to reduce substance misuse related harm to the individual and their families, by eliminating the negative impact on children of parental substance misuse. The post holder will work as part of a multi-disciplinary team within Children’s services to support parents and carers to keep their children safely at home by supporting them with their recovery.

Skills and Qualifications

• Have an understanding and knowledge of substance misuse, including the treatment and interventions available.
• Have experience managing a busy caseload, with excellent organisational skills.
• Have experience contributing to group supervisions, team meetings and case conferences.
• Knowledge and understanding of policies related to the safeguarding of children and vulnerable adults.
• Work well in partnership with colleagues and other organisations to help improve outcomes for our clients.
• Social Care qualification would be advantageous but is not essential.

Benefits

• A rewarding role that allows you to make a tangible impact in your community.
• Opportunity for professional growth and development in the field of substance misuse and criminal justice.
• Collaborative and supportive work environment.
• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family-friendly policies
• Happy, Healthy You! – our wellbeing offers for our workforce
• Employee Assist Programme and Humankind Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website where you can complete your application.

Your new company
A well-established, London-based charity.

Your new role
Reporting to the Director of Resources, you will be responsible for leading the team in the delivery of an effective and efficient finance function. Key priorities will be the smooth delivery of the 23/24 financial year-end and audit; and acting as an advisor to the senior leadership team to support effective budget management and decision-making. The anticipated duration is for 4-6 months+. To start ASAP. Hybrid working: 1 day per week in the office.

What you'll need to succeed
You will be a qualified Accountant with strong, recent experience as a Head of Finance within the charity sector.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

You will work at the heart of Mind within Chief of Staff office, providing expertise to enable the organisation to understand and manage the risk it faces, in order to deliver its strategy in line with legal and regulatory compliance frameworks, while meeting Mind's quality & governance standards. Your role will ensure that the Board of Trustees are supported and equipped to make informed, strategic decisions and that the organisation operates an effective approach to corporate risk management.

Key duties and responsibilities

The post holder will:

You will have the opportunity to work across all teams at National Mind, critically engaging with information about how different teams are contributing to our annual business plan and our strategy. You will also work closely with Mind's Chair and Trustees, leading on governance and agenda-setting, board development and trustee recruitment and induction, helping to ensure our governance is sustainable, effective and efficient. You will lead Mind's approach to corporate risk management, implementing effective systems and processes to support this.

Candidates will have experience of facilitating good governance within a values driven environment, working with Corporate Risk frameworks and managing risk by supporting others across all levels of the organisation. With the ability to manage projects, with clearly defined milestones, outputs and outcomes, you'll effectively manage stakeholders and risks within agreed targets and timescales.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Prospectus is thrilled to collaborate with our esteemed client, a leading global university, in their pursuit of a temporary Residence Hall Assistant. This role is dedicated to nurturing an environment conducive to the academic and personal development of residents. This is a full-time position (35 hours per week) looking to run until August 1st, situated onsite at least 4 days a week in Central London. Working hours are from 2pm to 10pm, Monday/Tuesday/Wednesday/Friday/Saturday. There will be an opportunity to work from home one day per week, on either on a Tuesday/Wednesday/Friday if that was a preference, use of own equipment would be required, although you can also work from the office on all days. Consideration may also be given for working Monday – Friday 2pm-10pm, if Saturday was not possible.
 
The responsibilities primarily revolve around activities across the university's London campus, encompassing weekly meetings, check-ins/checkouts. The post holder will share rotational on-call duties during working hours, promptly addressing urgent issues with the support of senior team members. Core tasks include managing check-ins, room preparations, assisting students with roommate issues and room changes, addressing student complaints, updating access systems, managing room keys and guest passes, overseeing stock levels, and handling inquiries both in-person and via email.
 
To qualify for this role, candidates must possess exceptional organisational and administrative skills, along with a track record of delivering top-notch customer service. A comprehensive understanding of London, coupled with adept problem-solving abilities and experience in managing challenging customer conversations, is essential. Additionally, candidates should demonstrate empathy towards the challenges faced by young adults in university settings, especially those from abroad, and exhibit a passion for providing accurate information and caring support during vulnerable moments. Strong interpersonal and written communication skills, along with proficiency in Microsoft Office, are prerequisites.
 
This position requires immediate availability. If you meet these criteria, please express your interest by submitting your CV through the 'apply now' link below.
 

We are currently working with a London based Council to recruit an interim accountant for an initial period of 6 months. You will be supporting year end and the closing of accounts as well as working on some of the transformation that will be taking place

The successful candidate will be fully qualified, with great technical experience in a local authority setting, especially around the closing of accounts and year end. Experience is transformation/ change management work in a local authority setting is also required.

This role offers hybrid working with time in office to be once a week.

A quick application is encouraged. If you would like to apply please contact Charlotte Daly 

Exciting Opportunity Ahead! Become a Governance Manager and Board Secretary for our client's dynamic engineer-focused membership organisation, leading the way towards a future defined by precision and distinction! Take charge of overseeing the institution's governance and its documentation, while also managing all secretarial responsibilities. You'll play a pivotal role in orchestrating meetings for the board, council, and general gatherings, shaping the future of engineering excellence!

Role: Governance Manager & Board Secretary

Organisation type: Membership Organisation

Salary/rate: £21.98 - £27.47 per hour

Working arrangements: Hybrid working

Location: London

Employment type: 4 months approx. Immediate Start!

Short description of role:

As the Governance Manager and Board Secretary, you'll oversee the governance, documentation, and implementation processes of an institution. Collaborating with the Company Secretary as needed, you'll manage secretarial tasks and coordinate meetings for the Board, Council, and General Meetings.

As the Governance Manager and Board Secretary you'll:

• Ensure meetings are well-organised and documented. Work with the Board Chair/CEO to plan meetings, gather agenda items from the Leadership Team, and circulate agendas and reports on time. Take minutes, share approved minutes, and follow up on agreed actions. Handle invitations and distribute them both online and in person, updating email lists as needed.
• Manage records and administration for the Council, Board, Nominations Committee, and Benevolent Fund. Maintain organised files of agendas, papers, minutes, and reports, including decisions made and upcoming activities.
• Respond to committee correspondence and manage filing of received correspondence and replies.
• Serve as secretary to the Nominations Committee, ensuring proper protocols for awards and elections are followed.
• Recommend improvements to the Trustee Board regarding governance policies. Ensure changes to governing documents comply with regulations and liaise with relevant bodies when necessary.
• Ensure compliance with regulatory processes and deadlines.
• Assist in preparing the Institution's Annual Report, providing accurate information.
• Prepare the Trustee's Annual Report in collaboration with Trustees and the Finance Department.
• Complete reporting requirements within regulatory deadlines for the Benevolent Fund, including submissions to regulatory bodies and investment managers.
• Maintain and protect the Institution's trademark registrations.

Key requirements and experience:

• Supporting board and committee members, including minute-taking and proofreading, ideally in a membership organisation.
• Assisting committees, panels, and executive teams in developing and implementing policies.
• Ensuring compliance with legal and regulatory guidance.
• Writing reports and producing summaries for senior-level consideration.
• Managing appraisals, providing feedback, training, and support.
• Familiarity with CRM systems, with a preference for hands-on experience in handling membership databases.
• Understanding of governance legislation for charities/nonprofits.
• Familiarity with professional codes of conduct
• Knowledge of trustees' roles and responsibilities.
• Understanding of committee and panel structures in professional institutions.
• Awareness of GDPR and organisational compliance.
• Strong organisational skills, able to manage committee workloads and meet deadlines.
• Clear written and verbal communication skills.
• Intermediate proficiency in Word, Outlook, Excel, and PowerPoint.

The successful candidate will excel in diplomacy, maintaining confidentiality, and demonstrating objectivity. They will efficiently manage committee tasks, build strong relationships with stakeholders, and communicate clearly. Attention to detail, independence, and flexibility will characterise their approach, driving organisational improvement. Proficiency in Microsoft Office and CRM systems will further enhance their effectiveness. A background in working with membership or not-for-profit organisations, showcasing an understanding of the unique dynamics within the sector.

How to Apply:

To apply for the Governance Manager and Board Secretary role , please reply and upload your CV quoting reference 81141SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Exciting opportunity alert! Our esteemed client is seeking a Head of Professional Conduct for their engineer-focused membership organisation, leading the charge into a future defined by precision and excellence! Take the help in overseeing all committee functions and become an influential force in shaping the path towards engineering excellence!

Role: Head of Professional Conduct

Organisation type: Membership Organisation

Salary/rate: £21.98 - £27.47 per hour

Working arrangements: Hybrid working

Location: London

Employment type: 4 months approx. Immediate Start!

Short description of role:

As the Head of the Professional Conduct, your role entails managing and overseeing all functions of the committee and its associated panels or boards within the institution. Your primary responsibility is to ensure that these entities collectively meet their obligations to the institution's Trustee Board efficiently and effectively.

As the Manager of the Professional Conduct Department, you'll:

• Handle complex inquiries about professional conduct from members and others, following the Institution's rules closely.
• Supervise the complaints process, providing expertise and advice when decisions need to be made.
• Oversee the Professional Conduct Manager's administrative duties for the Committee.
• Manage the Disciplinary Board and its legal team, arranging training when needed.
• Stay updated on disciplinary law and best practices, suggesting changes to rules and guidance.
• Share updates and guidance on professional conduct matters with members through various channels.
• Handle appeals related to Committee and Board decisions.
• Deal with misrepresentations of membership and titles, reporting to the Committee.
• Provide oversight and advice on complaints procedures for the Structural Engineers Registration Ltd and approved certifiers.
• Manage the licensing of the Institution logo, addressing any misuse.
• Manage the Expert Witness register.

In addition, you'll:

• Manage and support your team, addressing any performance issues and fostering a positive work environment.
• Network and build relationships within the industry, staying updated on developments.
• Identify opportunities to improve processes and systems within the Institution.
• Adhere to all Institution policies and procedures.

You'll collaborate closely with panel and committee members, all Institution employees, and external stakeholders such as the public, other organisations, and legal professionals.

Key requirements and experience:

• Supporting committee members by taking minutes, proofreading documents, ideally in a chartered membership organisation or similar setting.
• Assisting committees and panels in developing, implementing, and applying clear and consistent policies and procedures to ensure high-quality decisions and continuous improvement, with a comprehensive audit trail.
• Ensuring compliance with legal and regulatory guidance, providing consistent and appropriate advice in line with established policies and procedures.
• Leading and managing a professional conduct and disciplinary function, collaborating with committees to investigate allegations of professional misconduct.
• Working with volunteers, recruiting chairpersons and panel members, and coordinating elections.
• Writing reports and producing summaries/communications for senior-level consideration.
• Drafting guidance documents and reviewing codes of conduct for publication and formal communications.
• Proficiency in drafting clear, concise, and professional responses to inquiries, complaints, and disciplinary matters.
• Experience in collaborating with internal or external legal teams to ensure compliance with legal requirements and best practices.
• Expertise in handling member complaints related to professional conduct violations, ethical breaches, or other issues.
• Experience of managing at least one direct report

The successful candidate for the Head of Professional Conduct role should possess strong communication and writing skills, the ability to collaborate effectively with legal teams, extensive experience in managing disciplinary and appeals processes, and proficiency in handling member complaints with fairness and integrity. Must have experience within a membership organisation or similar.

How to Apply:

To apply for the Head of Professional Conduct role, please reply and upload your CV quoting reference 81140SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Delphside Limited is entering an exciting phase of change, but is mindful of the challenges the mental health care and charity sector as a whole is facing.

To help mitigate this this, we are looking to enhance our Governance and control systems in terms of our financial and administration management.

The role is a temporary role (6-12 months) to help direct and support changes of financial systems, data control processes and to help ensure the current team, including our current Finance Manager, are supported with the implementation of a more up to date and effective way of working.

Ideally you will be a fully qualified accountant, but equally we would welcome applications from individuals who are qualified by experience or accredited qualification (e.g. AAT Level 4, ACCA/ACA qualified etc.) It is essential you have proven experience of delivering strategic leadership in finance, preferably (but not essentially) in the charitable sector and that you can deliver changes of processes and systems.

Knowledge of Sage and also XERO systems would be beneficial.

Main Responsibilities :

· Provide full review of current financial controls, identify and implement a new financial I.T./software system suited to service needs.

· Oversee the procurement, implementation and transition to the new financial I.T./software system once it is identified.

· The post holder will assist with the strategic planning and budget preparation for the organisation as well as maintaining the charity's financial accounting systems.

· To provide support to the Finance Manager by overseeing the preparation of the organisation’s accounts for audit in accordance with current accounting good practice and Charity Commission’s Standards of Recommended Practice (SORP)

· Lead, develop and support a small dedicated finance and administration team

· Long term financial planning and assisting the CEO with succession planning in the finance area of the service, including creation of a financial risk register.

· Assist in setting the annual budget and report on performance.

· Oversee timely production by the Finance manager of monthly management accounts and the annual statutory accounts.

· Ensure a robust financial control environment and ensure all treasury and Financial Governance management are in place, suitable and effective.

· The post holder will have responsibility to ensure the organisation is compliant with legal and financial duties associated with those of a Charitable Company reporting directly to the CEO and Board of Trustees.

· Provide proactive assessment of opportunities to deliver efficiencies in collaboration with department heads where necessary.

· Undertake internal audit of systems and processes in place to ensure good financial Governance.

Start date-a.s.a.p.

The Refugee & Migrant Services Caseworker will join the Refugee & Migrant Services Support Team, who work alongside our ESOL team and volunteers to meet clients’ needs as directed by the R&MS Team Leader.  The post is based at our offices in Bedford but will involve some local travel to deliver support and home appointments.  Our team deliver a number of services, including:

• Welcoming and providing holistic integration support to resettled refugee families, empowering them to live independently with less support as time goes on.
•  Providing vulnerable migrants with high quality information and advice, empowering them to make well-informed choices.
•  Providing supported accommodation for people who have been refused asylum.

MAIN DUTIES AND RESPONSIBILITIES

• Building trust and maintaining positive working relationships with all clients, external agencies and other areas of KAP.
• Systematic recording of all notes and actions related to client support, maintaining up-to-date risk assessments and support plans using our case management system.
• Fulfilling funders’ & commissioners’ reporting requirements; generating statistics, case studies and keeping detailed records.
• Meeting resettled families at the airport and bringing them to their new homes.
• Ensuring clients understand their rights and responsibilities regarding their accommodation, supporting them to fulfil these.
• Supporting clients through advocacy to access; health & wellbeing services, welfare benefits, housing, immigration advice, community events, education, training, volunteering and paid work.
• Assisting resettled families’ children to access education and ensuring appropriate support is in place for them.
• Provide advice and support to resettled families through home appointments in Bedfordshire.
• Provide advice and support to clients both remotely and at in-person meetings

ADDITIONAL DUTIES & RESPONSIBILITIES

• Maintaining working practices that reflect the overall ethos and vision of KAP, including following our policies, procedures and code of conduct. 
• Respecting and supporting the whole KAP staff team, contractors and volunteers.
• Taking responsibility for your own workload and your own personal development.
• To actively participate in supervision sessions (1-2-1s, team meetings and annual reviews).
• Attending and being involved in team meetings, training, prayer / worship times and social activities, as well as all personal development meetings, including supervisions and mentor sessions.
• This role may require working occasional evenings and weekends.

In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of King's Arms Project.