Part-Time Direct Employer Jobs in North West

We are seeking a well organised individual to support with the management and development of our foundations, grants and trusts work.

As we enter our seventh year as a charity and our work established within West Wales, we are now getting set to fulfil our mission that all children, wherever they reside in Wales, should be able to access the right support, at the right time.

Our new Foundations, grants and trusts officer will Work closely with the fundraising Officer and wider team and be able to guide and navigate their way through the various ways we need to engage with, apply to and subsequently report back to trusts and foundations; large and small.

The role is offered full or part-time and with the flexibility of office based in Pembrokeshire or working remotely from anywhere within Wales. The role will support our work across Wales and will have regular travel around the country and to meetings in our Pembrokeshire Centre.

Financial Administrator reporting to the Finance & Operations Manager.  The role of Finance Administrator is a crucial one in our small Finance team, where the successful candidate will be responsible for maintaining financial records. This position requires strong organisational skills, an attention to detail, enthusiasm for figures and good financial practice. The Financial Administrator must be able to work independently as well as alongside the Finance & Operations Manager and Supporter Care Team.

To provide administrative support to the Fundraising Team, and to ensure smooth day to day running of the Fundraising Office.  The role will build, manage and nurture relationships with supporters and the post holder will deliver by recording accurate information about donors and assisting with donor queries

This post will suit a highly organised and compassionate individual with excellent communication skills.

£24,000-£27,000 FTE

27 days annual leave FTE

Pension

The RSCM is on a mission to enable the flourishing of church music, and in particular to get children singing.

Working across the whole charity, you will work to sell existing products, courses and events, as well as membership subscriptions. With a passion for the power of singing and music, you will persuade musicians, teachers and members of church communities of the value of RSCM’s offerings. You will build and leverage a network of advocates to help spread the word, accelerating take-up and growing the RSCM’s reach in churches and schools.

The post holder will be expected to work to actively drive sales of RSCM products such as ‘Hymnpact!’ (a singing resource aimed at encouraging singing in primary schools), sales of events such as singing courses, and membership subscriptions; and in some instances voluntary giving. Some of the work will be in support of RSCM Enterprises, RSCM’s wholly owned trading subsidiary.

The sales plan will be delivered with some assistance of external contractors (e.g. social media), and with input from individuals across the organisation.

The post holder is responsible for selling to individuals, corporate customers (such as school federations) and organisations (e.g. choral societies) including through appropriate organisational networks. The holder will play an active part in suggesting, agreeing and delivering agreed KPIs and sales targets, monitoring and adjusting activities as necessary to improve results. The successful candidate will play a key role in ensuring the long-term financial viability of the charity and whilst we have a comprehensive product offer, we welcome innovation. The post holder will be expected to make suggestions and recommendations for NPD (new product development) and changes to our strategy that could make the products more attractive to parallel markets.

Sounds exciting? See the full job description and person specification 

Location: remote or working out of our Salisbury office.

Closing date: 17th May 2024

We are looking for someone who is passionate about making a real difference to the lives of children living with serious illness/ disability or mental health crises in hospital by making our case to donors, trusts and corporate organisations to fund our work in children’s hospitals.

We have an opportunity to fill a brand-new role within the charity - a bid writer/fundraiser to research, design, write and submit detailed applications for capital and revenue funds to support our services. This will be an exceptional opportunity for a gifted and driven individual to build new networks and to establish, develop and maintain new fundraising initiatives for the charity.

The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.

We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.

We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.

This post is part time (17.5 hours per week) and will be based in the North of England, Liverpool, Leeds, Manchester etc.

PERSON SPECIFICATION

You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:

• An understanding or strong interest in health & wellbeing for older people

• Experience of working with older people either in a paid or voluntary capacity

• Understanding of and empathy with the issues affecting older people and barriers they experience

• Knowledge of health/sport/culture and other general services for older people in Britain

• Ability to build strong relationships with other stakeholders including public health bodies/charities

• Strong administrative and I.T skills

• Strong verbal and written communication skills

• Strong organisational skills/ability to manage own time effectively

• Unwavering commitment to equality & fairness

• Willingness and ability to work flexibly

• A proactive approach to the personal development of oneself and others

• A ‘Hands on’ approach to coordination and practical tasks as required

• A right to work in the UK

Phoenix Futures have an exciting Remote opportunity for someone to join the Business Development team and help shape the future of specialist treatment for people recovering from addiction.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity

The Role

This is a work from home post and can be based remotely anywhere within the UK. There will be the need to travel to meetings in London occasionally and travel to our services across England and Scotland on an ad hoc basis.

As the newly appointed Business Development Finance Partner, you will work closely with the Head of Business Development and Director in identifying and evaluating new opportunities as well as working across the Organisation to support ongoing contract management and financial business management activities.

You will support our operational leadership across the UK to evaluate, monitor and review the financial aspects of new business opportunities, leading on financial elements of tenders and grants as well as contract management and risk appraisal processes.

The position provides an ideal opportunity for individuals with a strong finance background (qualified or part-qualified accountants) to develop and enhance their careers through transitioning into a business management role.

You will be part of a passionate and skilled Business Development team, supporting the vital work delivered by Phoenix Futures across the UK.

About You

To join us as Business Development Finance Partner, you will need: 

• Proficiency in the use of Microsoft Excel
• Excellent literacy and report writing skills
• Experience of budgeting for tendering / contracting for services
• Excellent communication skills and ability to interpret and explain budgets and pricing to operational staff
• Qualified in or working towards a professional accounting qualification
• Empathy with the mission and values of Phoenix Futures

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

So, if you’re seeking your next challenge as a Business Development Finance Partner, please get in touch or apply today.

Your Rewards

• Salary of £34,400 pro-rata (FTE £43,500) working 30hrs across the week with flexibility that allows you to balance home and work
• Up to 8½% performance related pay annually
• 25 days’ annual leave pro-rata, plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Team

The Business Development team are responsible for leading on new and emerging opportunities to support people with substance misuse issues – securing opportunities to deliver residential rehabilitation, community, housing and prisons services.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. Find out more on our website.
Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams in June.

Successful candidates will be selected for a face-to-face interview, for which there will be a psychometric assessment and aptitude test to complete, in the form of a systems task. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please click here for our full recruitment pack for this role. 

Job Title: Deputy Designated Safeguarding Officer

Reporting To: Safeguarding Manager

Contract: Remote

Hours: Full and Part-time opportunities available

Salary: £35,000 (pro-rata if part time)

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Vitality health insurance;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

About Mental Health Innovations (MHI)

MHI is an ambitious charity, driven to provide the public with access to much needed digital support services. The organisation's purpose, to transform lives by improving access to digital resources, is built on a strong belief that technology can help improve mental health outcomes in the UK. 

Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.

Job Summary

To take the lead in ensuring that appropriate arrangements for keeping children, young people and adults at risk of harm safe are actioned at MHI as part of a Designated Safeguarding team covering the Shout platform 24/7. The role is responsible for promoting the safety and welfare of children and young people on our platform, being a consistent and reliable presence on the Shout platform, and advising Shout Supervisors on safeguarding actions and practise while raising and recording safeguarding issues as they arise. 

Key Responsibilities

• To act as an MHI Deputy Designated Safeguarding Officer.
• Contribute to developing and reviewing MHI’s safeguarding and child protection policies and procedures.
• Alongside the DSL/Safeguarding Manager, contribute to ensuring that everyone working or volunteering with or for children and young people at MHI, including the board of trustees, understands the safeguarding and child protection policy and procedures and knows what to do if they have concerns about a child’s welfare
• Take a lead role in implementing MHI’s safeguarding and child protection policies and procedures: ensuring all safeguarding and child protection issues concerning children and young people who take part in MHI’s activities are responded to appropriately
• Take the lead on responding to information that may constitute a child protection concern, including a concern that an adult involved with MHI may present a risk to children or young people. This includes:
  • assessing and clarifying the information
  • calling in and recording all safeguarding issues as they arise.
  • supporting and responding to staff who raise internal concerns as well as supporting those who make external safeguarding referrals to police or Adult / Children's Services
  • making referrals to statutory organisations as appropriate
  • consulting with and informing the relevant members of the organisation’s management
  • following the organisation’s safeguarding policy and procedures

• Immediately referring cases to the Safeguarding Panel where there is a radicalisation concern

• Liaise with, pass on information to and receive information from statutory child protection agencies such as:
  • the local authority child protection services
  • the police
  • this includes making formal referrals to agencies when necessary.
• Record and retain child protection records according to legal requirements and the organisation’s safeguarding and child protection policy and procedures.
• Work closely with the management committee/board of trustees and Designated Safeguarding Lead to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns about organisational safeguarding and child protection practice.
• Contribute to regular reports to MHI’s board of trustees on issues relating to safeguarding and child protection, to ensure that child protection is seen as an ongoing priority issue and that safeguarding and child protection requirements are being followed at all levels of the organisation.
• Be familiar with and work within inter-agency child protection procedures developed by child protection agencies working in partnership with MHI.
• Be familiar with issues relating to child protection and abuse, and keep up to date with new developments in this area.
• Attend regular training in issues relevant to child protection and share knowledge from that training with everyone who works or volunteers with or for children and young people at MHI.
• Attend team meetings, supervision sessions and management meetings as arranged.
• Hold safeguarding workshops and drop-in consultations for the ongoing training and support of MHI clinical and volunteer support staff.
• Work flexibly as may be required and carry out any other reasonable duties.
• Child protection leads must have received relevant safeguarding and child protection training that MHI require and that is specific to their role. This training should be refreshed regularly and they should keep up to date with any changes in safeguarding and child protection legislation and guidance.

This job description is not exhaustive; it outlines the key tasks and responsibilities of the post. These key tasks and responsibilities are subject to change as needed by the charity. You will be expected in undertaking the above role to comply with any policies and procedures that MHI may issue.

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

As part of our fund management programmes, THET will be conducting a variety of international visits and events in the next 11 months. We require a consultant to lead the administration of the logistics involved in this work.

Assignment overview and scheduling

The consultant will provide logistical support across three main categories:

1. Scoping assessments in four sub-Saharan African countries, namely Ethiopia, Malawi, Somaliland and Zimbabwe
   1. A scoping assessment is a week-long series of in-person meetings with Ministry of Health and other relevant government sector representatives, subnational health agencies and government authorities, regulatory bodies, training institutions, FCDO, UK DHSC, WHO local offices.
   2. Each visit will likely involve up to 3 staff travelling from the UK to the country
   3. The consultant will be responsible for organising their travel rather than the scoping assessment meetings.
2. Delegation visit from Zimbabwe to UK
   1. A week-long visit of up to 7 Ministry of Health representatives and other national stakeholders to the UK
   2. The consultant will be responsible for organising their travel and some of the meetings while in-country.
3. Programme launch events in Ethiopia, Malawi, Somaliland and Zimbabwe
   1. A one-day long event in each country, with between 40-80 attendees
   2. Each event will likely see 2-3 staff travelling from the UK to the country. The consultant will be required to organise their travel and venue booking.

Knowledge, Skills and Expertise required

To successfully undertake this assignment, the Consultant should meet the following minimum requirements:

• International travel logistics experience, ideally in sub-Saharan Africa
• Excellent written and verbal communication skills in English
• Budget preparation and tracking
• Proven organisational and administrative skills, with sound IT skills (Word and Excel)
• Flexibility and adaptability working within a small organisation
• Ability to work independently and take the initiative

The contract is for 40 days over eleven months. The Consultant will receive a daily rate of £180, which totals to £7,200 for the whole programme. The consultant will invoice THET on a monthly basis. Please note that this is non-negotiable and will cover all expenses apart from project-related travel and communication expenses. Where reasonable travel and communications expenses are incurred, the Consultant will be remunerated following submission of timely and accurate receipts.

Receipts must be kept, where possible, in order to claim for support costs. Consultants will not be expected to use their own funds to cover project-related costs.

Candidates must submit their CV along with a short cover letter of no more than two pages to THET by Sunday 19th May. Shortlisted candidates will be invited to an online interview the following week.

Please visit our website for the full JD and instructions.

If you’re motivated by delivering services to a high standard and able to work within defined procedures, then this could be the perfect job for you. 

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for an organised Finance Officer with experience of managing and prioritising a diverse workload. This role will need good communication skills as you will be liaising with wide range of people, including our members, either by phone or email. 

We are looking for someone who is IT savvy, ideally with a minimum of 2 years accounts/finance office experience.

In return you’ll get to work in a dynamic and rewarding environment and have the opportunity to contribute towards the safeguarding of vulnerable children and adults.

Please note this job can be based at Head Office (Swanley, Kent), Home-based, or Hybrid. 

Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.    

Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.

Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.

Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first. 

Kinship have been awarded funding from the Department for Education to deliver the first ever national training programme to support kinship carers in their caring role. We are at the start of that journey.

About the role:

Kinship are seeking to recruit experienced event co-ordinators with a whole range of skills and great energy to join our brand-new training team. They will be responsible for delivering this first ever programme of its type supporting kinship carers across England in their caring role. 

As a pivotal part of the team, you’ll be supporting delivery of high-quality in-person and online training events across England. You’ll be the first point of contact for the team and be experienced and responsive in dealing with enquiries. You’ll be used to working with suppliers and have proven experience of planning, co-ordinating and supporting the delivery of large events. You’ll bring significant working experience of using Microsoft tools, and other platforms and technology including Zoom. You’ll have a positive, can-do approach and the ability to work with initiative, being curious and always thinking ahead to anticipate need and deal with issues.

Collaboration will be key to your approach, and you’ll be detail orientated and be great at managing your time and priorities, and working to consistently high standards. You’ll plan, co-ordinate and support the successful delivery of all our online and in-person events, including being available and involved as needed on site. 

In this role, you’ll travel across England and may have overnight stays from time to time. We offer training and support to enable you to be successful in your role and we’re happy to discuss requirements if you have kinship caring responsibilities. 

Please see the attached Training Officer job pack for more information, a full job description and details of our application process. Please note that Kinship reserves the right to close a recruitment campaign earlier than the advertised date where we have received sufficient applications. 

If you think you can make a difference for kinship carers, have the experience and skills we seek and the drive and positive approach to succeed then we would love to hear from you!

Key responsibilities include:

• Providing highly effective project management and administrative support to the training programme, including supplier communication, coordinating programme logistics and delivery of all relevant general and financial administration tasks, e.g. scheduling meetings, providing agendas, writing briefings, minute-taking, monitoring expenditure and organising events, training and workshops.
• Being the first point of contact for the team, for both internal and external purposes, communicating effectively with kinship carers, internal training team, external delivery partners and other stakeholders to coordinate and confirm all training activity.

Essential requirements include:

• Proven experience in event planning and management. You will need previous experience being responsible for organising large events (over 50 people). 
• Experience of developing and implementing administrative systems and processes that enable team effectiveness. You will need a minimum of 1 year’s administration experience. 

​Key dates:

• Closing date: Tuesday 28 May, 9am   
• Interviews: w/c 10 June 

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.     

GMHAN Lived Experience Coordinator 

Do you have a personal understanding of how lived experience of homelessness can impact individuals? And a passion to help people share their experiences of homelessness so that we can come together and improve the system?

Then join the Greater Manchester Homelessness Action Network as our new Lived Experience Coordinator.

We are looking for someone who:

• Has personally experienced homelessness or housing problems.
• Is good at talking to people and knowing how to communicate in different situations.
• Is willing and able to listen and help others share their stories and opinions.
• Is committed to working together with others to change things for the better.
• Can build good relationships with different people and groups.
• Can work both on your own and as part of a team.

Interested? Visit our website to download the information pack and find out more.

To apply, you’ll need to send us a CV and cover letter (either in written or video form) by 12 noon on Thursday 6th June 2024.

If you have any questions or need any help with your application, we’re running two drop-in support sessions:

Thursday 23rd May 3.30pm – 5.30pm

Online: visit our website for Zoom details 

Wednesday 29th May, 2pm – 4pm

In Person at Methodist Central Hall (Oldham Street, Manchester M1 1JQ)

If you need any other support with your application, or have any questions about applying, then please get in touch. 

Deadline for applications: 12 noon on Thursday 6th June 2024

Interviews: Tuesday 11th June 2024

Main responsibilities will include:

Prospecting and research

• Research the funding market, tracking and identifying suitable high value tendering, commissioning and partnership opportunities and funding streams, in line with Artswork’s strategic plans, priorities, Fundraising and Social & Ethical Policies

• Conduct regular, timely reviews of published tenders and funding opportunities, in order to make recommendations to the Head of Business Development on which ones to pursue

• Establish a focused, qualified pipeline of prospective funders, investors, sponsors and donors Bid development

• Working to the strategic guidance of the Head of Business Development, prepare funding bids, tenders and sponsorship proposals, meeting funders' procurement and management requirements

• Develop realistic, costed delivery plans and budgets for proposals, working with the Head of Budgets, Contracts & Policy

• Lead the budget development process for bids, ensuring compliance with Artswork’s internal finance policies and funder requirements

• Coordinate the input of relevant stakeholders into the bid development process, ensuring they are aware of what is needed and by when, bringing everything together in a timely manner

• Effectively manage multiple funding deadlines to ensure no key opportunities are missed

• Establish an efficient and effective internal process to manage the bid lifecycle, including ensuring effective Go/No-Go decision-making processes are followed and that bid design achieves the right balance of price, risk management and design quality Stakeholder management

• Develop and implement a plan to secure ongoing relationships with grant givers, commissioners and sponsors, to retain their support into the future

• Coordinate the input of the Sales, Marketing and Communications team into proposal design

• Work with the Evaluation and Impact Manager to put in place monitoring and reporting arrangements in line with commissioner, sponsor or funder expectations Information management and compliance

• Establish robust systems for the efficient planning and tracking of pipeline and bid activity ensuring compliance with Data Protection, Artswork’s operational requirements and policies

• Continue the development of Artswork’s bid content library to ensure availability of relevant, validated materials that can be readily customised for new proposals 3 Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619

• Support the Head of Business Development to provide timely progress reports against income targets

• Contribute to the development of Capsule CRM to ensure that the Artswork’s implementation of the platform meets the requirements of the Fundraising and Development function

• Ensure Artswork’s fundraising activities are compliant with the fundraising regulatory environment General Requirements for Artswork Posts

• Maintain positive professional relationships with our participants, partners and stakeholders

• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental Policies

• Be a committed champion for Artswork’s Anti-Discrimination Charter

• Maintain and develop personal skills and knowledge through appropriate training

• Perform own administrative duties

• Maintaining positive professional relationships with our participants, partners and stakeholders

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.

This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.

The role is home based with quick and easy access to Wales and the Midlands due to travel requirements. You will also be expected to attend events and meetings during the year as required, along with visits to the National Support Centre in West Yorkshire.

Closing Date: 28th May 2024

Initial online interviews will take place on Thursday the 6th of June.

Final interviews will be held on Thursday 20th June at our National Support Centre, Bradford.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with first level NMC registration, who has a highly specialised knowledge of Parkinson’s, and recent experience of supporting a wide range of people with Parkinson’s from diagnosis to end of life within health and social care settings. 

About the role 

You’ll provide expert nursing advice, support and information on Parkinson’s and related conditions to people contacting Parkinson’s UK national helpline. 

You’ll empower people affected by Parkinson’s, their families, friends and carers to live lives that are as fulfilling as possible whatever that means to them; and that they feel able to take an active role in their treatment and become their own advocate in health and life, wherever possible.

What you’ll do:

• Provide expert telephone nursing advice, support and information on Parkinson’s, signposting clients to appropriate internal and external resources as necessary.

• Develop and update professional knowledge of all aspects of Parkinson’s and Parkinsonism to ensure that the information and advice provided is accurate and based on best available evidence.

• Undertake national helpline work to ensure cover across the helpline’s working hours and in line with guidance and as part of a dedicated team.

• Maintain your own knowledge of the work of the charity and other health and social care providers.

What you’ll bring:

• Ability to provide information on Parkinson’s medications without prescribing or recommending specific drugs. 

• Knowledge of the importance of raising safeguarding concerns.

• Experience of providing telephone support, including use of active listening and questioning skills, and demonstrable digital competence, including online case management systems

• Ability to cope with challenging or emotional situations and/or people. 

• Able to work collaboratively and in partnership with others. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

The successful candidate will be required to: 

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

• Provide occasional cover on Saturdays and/or Bank holidays

We are also ideally looking for someone who can work every Friday - but this is not mandatory and please still apply if this wouldn’t suit you. 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.