1. DESIGNATION                 Fundraising Officer
2. HOURS                               36 per week (some planned unsocial hours)
3. SALARY                              NJC Scale 12 - 15 (£21,589 - £22,401) + 5% Pension Contribution
4. LOCATION                         Registered Office, Warrington
5. RESPONSIBLE TO           Head of Fundraising, Community Fundraising Manager
6. ACCOUNTABLE FOR      Fundraising Volunteers
7. PURPOSE OF POST

7.1 To grow PAPYRUS’ community fundraising income by building and maintaining long-term and mutually beneficial relationships with volunteer fundraisers

1. KEY RELATIONSHIPS

PAPYRUS Fundraising team, volunteer fundraisers donors & prospective donors, grant-making trust and foundation representatives and PAPYRUS staff & volunteers

1. MAIN DUTIES AND RESPONSIBILITIES

9.1 To respond to volunteer fundraising enquiries, provide appropriate information and ongoing encouragement via phone, email and letter

9.2 Work closely with other members of the Fundraising team ensure accurate and timely recording of all enquiries, follow-ups and donations, adhering to and within agreed stewardship and data protection protocols

9.3 Liaise with colleagues to ensure all progress reports and evaluations are prepared and completed within the agreed deadlines

9.4 To contribute to the content and updating of information on PAPYRUS website and literature as required

9.5 Respect confidentiality within PAPYRUS policy and manage data appropriately in line with the Data Protection Act 2017.

9.6 Understand relevant duties and manage matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy.

9.7 Attend training courses as required.

10. ADDITIONAL DUTIES - It is the nature of the work of PAPYRUS prevention of young suicides that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff

11. CONFIDENTIALITY - It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy

12. BASIC PRINCIPLES - The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level

13. CONDITIONS OF SERVICE - Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Disclosure and Barring Scheme check

14.   QUALIFICATIONS - See Person Specification

1. DESIGNATION                Community Fundraising Manager
2. HOURS                               36 per week (some planned unsocial hours)
3. SALARY                             NJC Scale 27 – 30 (£30,507 - £32,878) + 5% pension contribution
4. LOCATION                         Registered Office, Warrington
5. RESPONSIBLE TO            Head of Fundraising
6. ACCOUNTABLE FOR      Community Fundraising Team all and Volunteer Fundraisers
7. Purpose of Post

7.1 To develop, inspire, motivate and manage the Fundraising Team and providing day to day support to ensure that income from community fundraising is maximised and recorded accurately and stewarded appropriately.

7.2 To help develop more diverse sources of income in line with Papyrus strategic plan

8.  Key Relationships 

 Fundraising Team, Head of Fundraising, Finance Officer, Data Manager, Office Manager, PAPYRUS Senior Management Team, Colleagues & Trustees

9. Main Duties and Responsibilities

9.1 Support the Head of Fundraising in implementing the fundraising strategy for PAPYRUS

9.2 Manage and support Fundraising team to ensure effective processes result in good stewardship of funds and donors. 

9.3 Manage a proactive community fundraising events programme and individual giving programme

9.4 Support and work with the corporate fundraising function to increase our portfolio of corporate partnerships

9.5 Work closely with the Fundraising Team, Data Manager and Finance Officer to ensure that reporting and recording of data and donations is done timely, properly and in accordance with GDPR Regulations.

9.6 Build and grow good working relationship with PAPYRUS Regional Teams and their fundraising volunteers

9.7 Review current administrative procedures and procedures in line with recent growth

10. Other Duties and Responsibilities

10.1 Represent PAPYRUS at local, regional or national events & meetings as required to do so

10.2 Engage with identified stakeholders, sharing knowledge and details of PAPYRUS Campaigns when required.

10.3 Work collaboratively with other colleagues in pursuance of common goals and contribute to the maintenance and development of relevant policy and procedures.

10.4 Respect confidentiality as per PAPYRUS policy and manage data as per the Data Protection Act 2017

10.5 Contribute to the development of appropriate Safeguarding protocols understanding your duties and managing any matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy and in line with the Children Act 2004.

10.6 Attend and contribute constructively to regular line management supervision and appraisal protocols.

11. ADDITIONAL DUTIES

It is the nature of the work of PAPYRUS prevention of young suicides that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

12. CONFIDENTIALITY

It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

13. BASIC PRINCIPLES

The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

14. CONDITIONS OF SERVICE

Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced DBS Disclosure and/or completion of Vetting and Barring Scheme checks.

15. QUALIFICATIONS See Person Specification

TERM TIME ROLE (43 WEEKS) Actual salary - £33,829-£37,954

About us...

At Together Trust we believe everybody deserves an equal chance in life. There are no exceptions. We provide a wide range of support services including fostering, residential, community and family support. We also provide specialist educational support through our schools and colleges.

At Together Trust we’re committed to safeguarding and promoting the welfare of the people we support. It’s a commitment we require from all of our staff and volunteers.

We now have an opportunity for an experienced lead speech and language therapist to join our amazing team at Bridge College! 

Bridge College in Openshaw, Manchester is a non-residential specialist FE college. We meet the needs of students up to the age of 25 years with learning difficulties and disabilities, complex needs, communication disorders and autism.

As our speech and language therapist you will...

Have a lead role in the management of dysphagia across the college. You will be expected to manage the Speech and Language therapy team under the direction of our clinical services manager. Be proactive to support the development of the service in college using our quality assurance processes, self assessment tools and quality improvement plans. Our therapy teams are an integral part of our college so it is important you work closely with all staff to ensure strategies are embedded across the curriculum. 

Key responsibilities: 

• Manage a caseload of students with complex communication needs and dysphagia
• Initial assessment of students communication needs as well as eating and drinking skills of application to college
• Lead processes and service delivery models
• Provide advice to other therapists and families
• Work collaboratively with multidisciplinary teams /interpreters 

You will demonstrate your knowledge in both theoretical and practical levels of current perspectives on communication and dysphagia along a sound understanding of clinical governance.

About you... 

You will hold a relevant degree/diploma in Speech and Language Therapy and be a current member of the Health Professionals Council and a full member with the Royal College of Speech and Language Therapists. You will be passionate about making a difference within the college. You will commit to our ethos and values and be able to showcase this in your daily work. Working with an excellent team , together we want you to thrive whilst providing an excellent service to our students. 

You must have a post basic dysphagia qualification. 

Please see attached job description and person specification for full details of the role and criteria.

Experience in working with adults with learning disabilities/ASC is essential as well as experience in delivering training and supervisory responsibilities.

We follow a robust safer recruitment process and all successful applicants will go through recruitment checks. If you’re successful we’ll need you to have an enhanced DBS check. For all roles we’ll also need a minimum of three references. Depending on the role you apply for, we might also need to request references from each employer where you have worked with young people or vulnerable adults.

We’ll also need to know about any breaks in your employment history with evidence from documents like birth certificates or passports. If you’re successful and have worked outside the UK for any longer than three months in the last five years, we’d also need to complete a foreign DBS or code of conduct check.

Candidates with a full, clean driving license are encouraged to apply.

Job Title: Project Manager

Contract: Permanent (full time- 35 hours a week)

Location: Any UK Trust Office

Our vision at The Prince’s Trust is that every young person should have the chance to succeed.

We have identified an exciting opportunity to provide a more wide-reaching and flexible offer of support to disadvantaged young people by making our services accessible through technology.

This role has a vital part to play in establishing and scaling the Prince’s Trust new Digital Roadmap sitting within the (Service) Design Team. The team is responsible for creating transformational services for young people and vital digital tools and systems with employees and volunteers. We have a bold ambition to become a centre of excellence within the Trust.

To learn more about the role please visit our website.
 

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Head of Communications (Cheadle, Cheshire)

The Together Trust is a charity that supports people with disabilities, complex needs and autism and their families. Our services include a range of care, community and special education services for people with behavioural challenges, learning difficulties, physical disabilities, complex health needs and autism. We will celebrate our 150th anniversary in 2020 having supported thousands of young people and families since we were formed to support destitute young people in the centre of Manchester in 1870.

Our central office is based in Cheadle, Stockport and our services are mostly in and around Greater Manchester and the surrounding areas. We accept referrals from all over the UK.

We are looking for a Head of Communications to join and lead our team. Managing the work of four communication officers, plus an assistant and a graphic designer, you will continually improve and oversee successful communications and campaign activities in line with the charity’s overall strategic plan.

You will lead the implementation and launch of a new website and a phased rebrand which will begin in early 2020. The new brand, developed by our staff and the people we support, includes a new mission, vision, strapline, logo and visuals to coincide with our 150th anniversary year.

The post holder will contribute to wider strategic development and change across our 40+ services. Therefore we are looking for an outstanding communicator who can support and develop their team to contribute to successful Trust-wide fundraising, development and campaign activities.

We work in collaboration with the people we support. Providing evidence to help to influence policymakers and make lasting societal change. If you think you are the right applicant for this role then we’d encourage you to apply.

Please see the attached documentation for more information on the role details and key responsibilities.

Victim Support is looking for multiple Independent Victims Advocate's (IVA) to be based across our sites in the Greater Manchester area. You will be expected to provide flexibility to travel to differing hubs in the GM area.

Victim Support (VS) is the independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

As one of our resilience IVA you will be required to work from different hub areas within the Greater Manchester Region in order to cover staff shortages. You will be responsible for undertaking effective need and risk assessments while assessing the individual level of need and will be expected to identify possible options for support and/or suitable additional services through other agencies. You will develop a fully integrated and personal end-to-end cope and recovery support plan for the victim; coordinating the overall delivery of the plan and the recovery journey. You will have the ability to build and sustain close working relationships with other commissioned victim support service providers in order to do this.

To be successful in this role you will need to have experience working within a similar work setting, directly supporting clients or service users. You will have a strong ability to prioritise work and deal with competing or conflicting demands with minimal supervision. You should be organised and able to use your own initiative. With a keen eye for detail you will be expected to gather, analyse and use information and evidence from different sources to solve and resolve problems. An understanding and knowledge of the requirement for confidentiality and safe working practice in accordance with the Data Protection Act is essential.

If you believe you meet the requirements, then you would love to hear from you!

Applications should be explicit enough to provide good evidence against the short listing criteria, which is marked in the person specification as (s). Due to the high volume of applications we receive, we will only contact people who have been shortlisted for interview. In order to apply, please create an online profile in our website (jobs section), complete and submit an online application form.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are recruiting for a skilled domestic violence advocate to provide high quality advocacy and support to survivors of domestic violence. You will work in partnership with other agencies to develop and deliver risk management plans to ensure victims’ safety. You will be responsible for advocating on behalf of survivors of domestic violence in a range of settings and managing and reviewing your cases.

The successful candidate will have significant proven experience of providing emotional and practical support to survivors of domestic violence. You will understand the legal system in how it relates to survivors of domestic violence and have strong communication skills to deliver presentations and reports to stakeholders effectively. An ability to work independently and prioritise a busy workload is essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 12th January 2020

Interview Date: 16th January 2020

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Victim Support is looking for a full time volunteer coordinator to support the recruitment, accreditation, training, management and development of volunteers across Greater Manchester. To allocate work and support case management of volunteers.

Victim Support (VS) is the independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main duties of this role will be to recruit, accedit, support and develop volunteers to support victims of crime. You will be required to work closely with other agencies, developing links and networks across the statutory and voluntary sector to ensure the provision of approriate services are available to meet the needs of the vicitms. The applicant will be required to keep relevant databases up to date and ensure that volunteer training is kept refreshed. There is a requirement to work flexibly to cover the Greater Manchester area as volunteers will be based across the area.

The successful applicant will need to be able to prioritise work and deal with competing or conflicting demands/ needs and interests , lead and manage change and promote organisations' interests and values.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

6-month fixed term, with possibility of extending

Required to start February 2020 (flexible)

Location: London or Manchester (travel between offices is expected around four days per month)

Unlocked Graduates is an award-winning organisation that aims to change the way we develop society’s future leaders, as well as how we think about prisons and prisoners by focusing on rehabilitation and addressing the damage and cost of reoffending.

At the core of Unlocked Graduates is a new leadership programme that will get top graduates into prisons working as frontline prison officers for two years. The project grew out of a recommendation in the Coates’ Review of prison education.

The aim of Unlocked Graduates is to break cycles of re-offending by developing outstanding individuals to lead rehabilitation in prisons and throughout society.

Interns are an invaluable part of our team and work across all areas, undertaking a range of tasks and responsibilities. The successful candidate for this role will work closely with the Programme team to plan, deliver and evaluate programme events, gaining broad experience in event coordination and project management, as well as a specific insight into the training required to become an exceptional prison officer.

We are looking for an outstanding candidate to take on this exciting and varied role. We offer the opportunity to get involved with a wide range of activities that will help recruit, train and develop exceptional prison officers across England and ultimately reduce reoffending rates.

This role can be located in either our London or Manchester office. A degree of travel between these offices, around four days a month, is expected.

The role also includes a six to eight-week summer residential, during which time your work pattern may vary and time off in lieu will be agreed in advance for extended workdays or weekend work.

To apply, please send your CV and cover letter via the Apply button. If you would like to have an informal and confidential discussion about the role or about the process, please contact Hattie Brash via email.

Closing date: Monday 30th December (9am)
Interviews: w/c 6th January
Please state clearly in your application any limits on your availability to interview.

ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a UK rich in native woods and trees, for people and wildlife. The Trust aims to engage and inspire people about woods and trees to help us meet our vision of creating, restoring and protecting woodland.

THE ROLE
The Woodland Trust is transforming Smithills Estate with a fresh vision, new access routes, improved infrastructure and deeper links to the large, diverse local community. Supported through the Heritage Lottery Fund, the Woodland Trust will give Smithills Estate the boost it needs to become a sustainable and thriving place – where landscape restoration and conservation can move forward hand in hand with the many hundreds of thousands of people who know, love and feel part of the estate.

The Events & Community Co-ordinator will support the delivery of the NLHF programme, providing administrative support to our volunteer programme and input into our interpretation projects. In addition the role will support with the delivery of our busy events programme and engagement activities, helping to inspire people about the landscape of Smithills and facilitating a deeper connection with woods and trees

THE CANDIDATE
Passionate about our aims at Smithills estate, you’ll have some experience of outdoor event delivery and be an articulate communicator with an environmental interest in trees and woods and/or nature conservation. You’ll be comfortable communicating with a variety of audiences, from the general public to our volunteers.This is a busy, hands on role, so you’ll need to be enthusiastic and proactive with a positive approach as well as being able to prioritise a busy workload.

WHAT YOU CAN EXPECT
There’s no other organisation like the Woodland Trust. Whatever you do here you will be supporting our work to protect and enhance woods and trees. In return we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance and good holiday entitlement.

Manchester or Bradford

Join Refugee Action as the Project Manager – Frontline Partner Development for the Frontline Immigration Advice Project and play a vital role in the Good Practice & Partnerships Team, our good practice and capacity-building arm.

Refugee Action is working to increase access to justice and reduce poverty and homelessness for refugees and asylum-seekers through direct services and support for other organisations. Collectively, we will have the biggest impact on justice, poverty and homelessness by delivering services that are:

• grounded in expert knowledge, up-to-date policy, with staff and volunteers who are skilled advocates;
• planned, proactive and targeted, based around models of ‘early action’, prevention and empowerment rather than just emergency, reactive and crisis-driven support;
• linked up and well-connected both locally and beyond and grounded in strong partnerships.

The Frontline Partner Development Project Manager role is part of Refugee Action’s Frontline Immigration Advice Project (FIAP). This is the flagship project of the Asylum Good Practice & Partnership Team which has a national remit and works to develop the capacity of frontline organisations to provide vulnerable people from refugee and migrant backgrounds with access to immigration advice.

This role is one of two in the team which work to fulfil the vision of the project by complimenting each other and supporting organisations and their staff and volunteers simultaneously.

To date the project has worked with over 139 organisations, trained over 500 students and has successfully supported 123 of those to become Level 1 OISC accredited and 36 to become Level 2 OISC accredited. All training and support for students and practitioners is delivered online, and we use a digital platform (Learning Management System) that enables these to register, access training and revision materials, and online peer-learning sessions. This has been the first course of its nature to be delivered for free to organisations across the UK.

Your role will be to deliver support to organisations on their models of advice and how to incorporate or develop immigration advice or legal education services within them. To do this in a strategic, consistent and needs based way which considers the specifics of the organisation and the environment in which they operate by:

• supporting organisations (1-2-1) - whose staff and volunteers are being trained on the Frontline project - to develop and deliver effective legal advice services and/ or legal education services;
• creating local/regional networks of these organisations and their practitioners to increase peer support, referral pathways and collaboration between legal advice providing organisations;

To succeed in this role you will have:

• Understanding of the immigration legal advice needs of asylum seekers and refugees in the UK and insight into their needs, hopes and experiences especially in relation to justice, homelessness and poverty.
• Understanding of how organisations can increase the amount of immigration and / or asylum legal advice/ and or legal education services available.
• Understanding of assessing organisational needs and providing high quality development support to a range of organisations (from grassroots to small and medium sized), including identifying needs and working towards solutions.
• Excellent networking and partnership-building skills, with the ability to build and maintain effective networks.
• Excellent training and facilitation skills
• Excellent project management skills, including the ability to analyse results, then propose and test new solutions to identified problems.
• Ability to work independently, managing and prioritising a workplan.

For further details, and to apply, please visit our website.

Those with lived experience as a refugee are encouraged to apply.

Closing date: 09:00am, Monday 13th January 2020

Interviews: Wednesday 29th January 2020 in Bradford

You will be responsible for answering calls and emails, updating and maintaining the CRM system, supporting marketing and promotion activities, producing reports and providing general administrative support to the team.

We are a small charity with large aspirations looking for an enthusiastic and outgoing Membership & Support Services Officer to join our friendly team.

Through the provision of support, advice and networking our Vision is to see an end to loneliness in Men and this role will be the primary contact and public face of UKMSA, engaging principally with members, those wishing to develop Sheds and the general public.

This role is vital to the achievement of UKMSA’s overall vision and mission of enabling access to a Shed for every man who wants it.

In this role you will be responsible for:

• Being the first point of contact and delivering exemplary customer service for all enquiries
• Updating and maintaining the CRM system to record interactions with Sheds, membership renewals and partnerships accurately
• Supporting the team with marketing and promotion activities, particularly assisting with capturing ‘Shed’ stories and messages
• Producing timely and accurate reports and information on membership data, insight from members and partners
• Providing general administrative support to the team, including facilitating payments and purchase orders
• Maintaining and co-ordinating UKMSA’s ‘virtual office’ including filing post electronically, paying in cheques and carrying out other tasks in line with data handling and protection legislation
• Assisting in UKMSA projects and the planning and organisation of events, attending as appropriate

You will be ideally suited for this position if you are enthusiastic, outgoing and public facing and have:

• Significant experience working in a customer focussed role and delivering a quality service
• Excellent IT skills, particularly in the MS office suite and cloud storage solutions
• General administrative experience
• Excellent communication and interpersonal skills
• A high attention to detail and strong organisation skills
• The ability to work on your own initiative and as part of an effective team
• Be able to be hands-on when necessary
• Experience of a membership organisation would be desirable.

To apply for this role, which may include occasional evening and weekend work, please visit our website for details of how to apply, submitting your CV with a covering letter to Laura Winkley, Membership and Support Officer.

Closing date is midnight on 31st January 2020. Interviews will take place mid-February.

This isn't your regular job! Are you an open minded and energetic person? Can you work under pressure whilst retaining a calm and learning disability and mental health issues who have additional needs. If you can commit to promoting the needs of others we can commit to helping you develop a rewarding career. Our bright and supportive management team and the people we work for are looking for Full Time and Part Time Support Workers In South Manchester. 

Salary up to £16,419 per annum. Sleepovers currently paid at £55 per night.

Experience of working with adults with learning disabilities and relaxed exterior and maintain your sense of humour? Do you enjoy doing fun things such as bike riding, walking, dress making, music, films, playing football, badminton and fun days out? If this is up your street we need you. 

We are an innovative community project working with people with a additional needs OR experience in mental health or youth work.
Flexibility to work evenings and alternate weekends is essential. Please note interviews may be arranged prior to this date for early applications.

New Focus is a project within Integrate (Preston & Chorley) Ltd, a local charity established in 1983 Registered in England at 112 – 116 Tulketh Brow, Ashton, Preston. PR2 2SJ.  Company Number 2029641. Registered Charity Number 1002141 

Please apply online for this Support Workers - Full and Part Time role with your CV and covering letter. Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Simplified Recruitment is a Job Advertising Agency working on behalf of New Focus Project of Integrate (Preston and Chorley) Ltd. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

 Ref: SR506484

City in the Community (CITC) currently have an exciting opening for an Insights Coordinator to join our team on an initial 12 month fixed-term basis. Established in 1986, CITC is the registered charity of Manchester City FC and uses the brand of the parent Club to deliver award-winning programmes centred around Health, Education and Inclusion. The projects engage and impact over 30,000 lives in Manchester annually.

The successful candidate will have complete ownership of administrating crucial charity monitoring, evaluation and learning (MEL) processes and systems, as well as being the first port of call for day to day productivity and outcome reporting queries from the team.  

Reporting to the Insights Manager this person will play a key part in ensuring that the charity receives efficient, effective MEL delivered to the highest standard, driving maximum impact on the social outcomes in Manchester that CITC is tackling. The successful candidate will need to be organised, curious minded, and driven to ensure the charity maintains its strategic mission, and that it’s activities result in the intended outcomes in a well evidenced and timely manner.

The role has ample opportunity for the successful candidate to build their generalist impact evaluation research and MEL experience; supporting managers with evaluations, quality monitoring, accountability, learning and gathering of case studies.

This is a fantastic opportunity and would suit someone who has defined career aspirations in MEL of charity interventions tackling social issues and who are looking to develop their experience and skills within a supportive environment.

Accountabilities include:

• Coordinating all Insights team monitoring and productivity related administration
•  
• This includes:
• Maintaining CITC’s database that monitors productivity, output and externally set outcomes.
• Advising the team as a first point of contact for all data and reporting queries.
• Creating and delivering reports outlining progress against KPIs, outcomes and impacts set both externally and internally.
• Gathering case studies in line with programme outcomes in the programme delivery field (schools, colleges, community settings etc.)
• Identifying trends and opportunities for specific training interventions, either in groups or one to one, that increase compliance, understanding and capability, and ensure the system is being used to its full potential.
• Supporting on experimental research projects both quantitative and qualitative that evidence the impacts of the charity.
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• Working closely with the programme delivery teams of coaches, educators and programme managers, communicating and processing required updates to ensure reporting guidelines and deadlines are achieved.
• Maintaining accurate departmental systems, hard-copy and digital filing and Insights shared drive to ensure accurate monthly reporting to the business of key output and KPI statistics. 
• Coordinating general Insights administration to ensure charity processes are adhered to. This includes raising PO’s, stationery orders, booking facilities for internal and external meetings, and general post.
• Providing support to the Insights Manager with project work related to the CITC Theory of Change and impact evaluations, to support Insights department’s MEL which ensures CITC’s wider strategic objectives.

Scope of Job

The Insights Coordinator role is an integral one for CITC, providing support to every member of the delivery team. The role links the delivery team with wider MEL structures helping to ensure consistency in how our monitoring processes are applied. 

It's crucial that applicants are organised, pragmatic and able to work in a high-paced environment – there are often conflicting high-priority pieces of work all happening at the same time.

A friendly, open manner is also essential due to the varied stakeholders that the role is in contact with. At the same time, the successful candidate will be comfortable asking questions of the team, in the right way, in order to understand issues further, identify risks to our processes and escalate these to the appropriate person. Communication is key in this role.

We’d be especially keen to hear from you if you have experience or knowledge of the charitable/voluntary sector, academic research in sociology or psychology fields, or have experience working in community or education interventions.

Finally, an understanding of GDPR legislation and how this affects MEL data collection, storage and use is advantageous.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. Appointment to this post will be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service, prior to taking up the role.